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A few weeks ago I decided to take the plunge and root/unlock my Gnex. Installed Team Kang AOKP Release and then recently updated to Milestone 4. I am running the GSM Version on Tmobile. Originally as yakjuxw and flashed to yakju before rooting, etc.
Has anyone else run into problems with the Galaxy Nexus charging? It seems to have been progressive. About a week ago my phone randomly started turning the screen on and showing the 'charging' icons and animations as if the phone was plugged in. Then A few days ago I had to play with the plug for it to begin charging. Earlier yesterday, I've reached a point where my gnex would only charge if its off. If i plug the Samsung charger into the phone, the battery screen displays "Not Charging" as opposed to the "Discharging/Charging", so its my guess it knows the charger is plugged in but cannot charge the battery for some strange reason.
It seems im not the only one.
http://groups.google.com/a/googleproductforums.com/forum/#!topic/mobile/RahZtFg39DU
I've contacted Samsung and they are aware that this is happening and have offered to take my phone into repair under warranty but that would require sending my phone off for 2 weeks, so i'd like to try something else.
As pointed out by the last poster in the google thread, squeezing the charger seems to fix the issue but just for a couple minutes. Does this have to do with the contacts/usb charge board/plug?
I have the same problem, but I have root on mobile and I did not cover the guarantee in Samsung
supumaster, the galaxy nexus is a phone that is very easily re-locked and un-rooted. do some searching online. you can 'get your warranty back'
I had the exact same problem, tried everything and nothing worked, finally sent phone to UK here's more info
http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=23789
It sounds like liquid damage to me.
Look really closely inside your charging port for anything green/white, especially toward the very base of the pins. Also, look at the charger itself for any green/corrosion on the pins. If you find any, dip a toothbrush in some denatured alcohol and scrub your charging port.
Works like a charm.
Normally. I'd agree with you, but if you check out that google thread chanchan posted above, hundreds of galaxy nexus users are experiencing the same thing. So either this phone is EXTREMELY prone to moisture damage, or there's something very very wrong.
I had this issue for a day or two at the beginning of February. It disappeared by itself and hasn't returned since.
I had the same problems, specifically it wouldn't charge on some chargers (my car charger), and it would think it was plugged into USB when it wasn't, the lightning bolt would light up, and the screen would never go into full sleep.
I went through a whole lot of that thread, and lots of other people having the same problems, one sugestion was to get a toothpick and stick it in the phone's USB plug and lightly bend the 'tab' up towards the screen. so, i did that, and it fixed all my problems.
likely the tolerance between that 'tab' and the bottom of the plug are so tight, having a USB cord pull on the 'tab' makes some of the data pins short out on the metal surround of the plug. bending it back makes it 'unshort', and work like it's supposed to.
i would highly reccomend being VERY careful with this if you attempt it, i'm guessing its VERY easy to snap off that 'tab' in the plug and ruin your phone.
if this happens again on my phone, i'm sending it back to samsung or verizon to fix.
So I seem to have temporarily corrected the problem with the toothpick trick. I can't advise anyone to do the same as the chance of breaking is probably pretty good. Will let you know if the problem returns.
In other news, I'm on hold with Samsung. I've just been informed that the New York based company that I purchased my Gnex device, is actually not a US device and they will not provide any sort of support for it. If i want support I have to contact UK division of Samsung and all repairs would have to go through them.
I am just f***** livid right now.
I had this problem for a couple months. Now even the toothpick thingy no longer works.
Can no longer get USB data connection. Computer keeps saying "Drivers fail to install" or somesuch. Sometimes it manages to charge via USB, no luck via the wall charger...
Time to send it in. Been a Nokia user for 10+ years, no issues that required it to be sent off for repaired. Super disappointed. Google should get someone else to build their Nexii series...
I have this issue every now and then. It goes away after a reboot.
Sent from my Galaxy Nexus using xda premium
I've this problem too. My nexus always gets stuck on 97-98%, and the battery screen says "Not Charging". So, somewhere on some forum I've found this trick and works fine for me.
Just unplug the charger and then plug it in again after waiting for 10sec, it will gradually go to 100% in 5-10mins and the status will change to "Charging" from "Not Charging".
YuryAC said:
Normally. I'd agree with you, but if you check out that google thread chanchan posted above, hundreds of galaxy nexus users are experiencing the same thing. So either this phone is EXTREMELY prone to moisture damage, or there's something very very wrong.
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Click to collapse
This issue has nothing to go with watter i believe. It was only an excuse for Samsung support guys as this happening way too often and they decided to blame us instead of Samsung.
First time this happened to my Galaxy S II when there was no rain oustside and watter damage was near to impossible. Now this happened to my GNex while i had a flu and were in bed for last two days. Watter? Nah, i felt poor but never pissed on my self nor on my phone :-D BTW, GNex started to charge again when i plugged in an HTC charger. So i'd rather blame charger/charging port quality and not the watter.
Don't take this as a fix but I managed to make the problem on mine go away by gently bending the connector inside the USB port with a pair of tweezers.
So it kinda hints at a contact issue with the connector. Could have stemmed from using non-Samsung provided USB cables and chargers...
Ive read about EVOs getting stuck in car mode and that it is something to do with the USB port. Usually from getting wet but my phone has never been wet.
I wanna know if there is a way to fix it. I bought the phone with no insurrance so I am fully prepared to crack open the phone if I have to.
I may have got this Evo for "free" but its only been a year. I don't want to buy a new phone just yet.
Sent from my EVO 4G
Just pry off the back, no cracking involved. Pull the battery, this should reboot the phone.
SUCCESSOR said:
Ive read about EVOs getting stuck in car mode and that it is something to do with the USB port. Usually from getting wet but my phone has never been wet.
I wanna know if there is a way to fix it. I bought the phone with no insurrance so I am fully prepared to crack open the phone if I have to.
I may have got this Evo for "free" but its only been a year. I don't want to buy a new phone just yet.
Sent from my EVO 4G
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Click to collapse
There is a setting in car mode to automatically launch when docked. Disable it. I had this problem a while back and a lot of other people said it was bc of the usb port thinking something was plugged in.
SUCCESSOR said:
Ive read about EVOs getting stuck in car mode and that it is something to do with the USB port. Usually from getting wet but my phone has never been wet.
I wanna know if there is a way to fix it. I bought the phone with no insurrance so I am fully prepared to crack open the phone if I have to.
I may have got this Evo for "free" but its only been a year. I don't want to buy a new phone just yet.
Sent from my EVO 4G
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Click to collapse
I work in a Sprint repair center, and we see this every now and again. Though liquid can cause this, usually that isn't the case. If you've already made sure it is disabled at startup like the above stated, it is probably a connection problem from your USB port and the board of the phone. The same issue can also cause the phone to automatically go to speakerphone when making calls. What happens is there is a bridged connection between two of the charging port pins on the board, usually the 4th and 5th pin (there are 5 pins on the evo).
The fix: if there is a repair center near you that can do resoldering work proficiently, take it there and have them fix it. Corporate stores don't have the priviledge of working with soldering equipment as of yet, so they won't be able to fix it, so it would have to be a retail service center. Otherwise, if there isn't a place that can fix it, any Sprint authorized repair center should be able to order a replacement for you as long as there isn't any evidence of liquid or physical damage on the outside or inside of the phone. If you have insurance, should be free (if no liquid/physical damage), if not then it will be $35. If they give you any problems, PM me.
Hi all, I'm pretty lost here. My Note II (N7100) suddenly won't charge. Earlier today it charged just fine. I've only ever run stock with root on it. It's not the charger, it's not the cable. I've tried many of both, all of which worked before, none of which work now. I flashed back to stock recovery and did a factory reset, and the problem persists.
When I plug it into a charger while off, briefly a gray battery screen with what looks like a stationary 'wait spinner' will pop up and then the screen will turn back off again. I know the USB port is not totally FUBARed, because I can flash it with heimdall in Linux. It shows up in lsusb when in the bootloader, but not otherwise. The port is pretty much spotless, especially compared with that on my GNex, which still works fine.
I've tried leaving the battery out for an hour, holding the power button, etc. It almost seems like a problem that could be solved by discharging some capacitors, but battery pulls always solved those on my Galaxy Nexus.
Any thoughts on other things I can try?
I can't even figure out how to contact Samsung support in case this is somehow a warranty/hardware issue. At least on their US site the N7100 isn't even an option in the pulldowns they want me to go through.
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
I cant really help here but i wanted to let you know i had the same problem with a white note 2 from Carphone Warehouse in the UK, just stopped charging after owning the phone for 2 days (i had also only rooted and running stock rom).
Carphone warehouse replaced the handset for me and havent had a problem with the new one so far but its made me take extra care when plugging or unplugging the usb cable ( i use Airdroid for file transfers now). I guess there must be a defect with a limited few usb ports on the note 2.
I thought it might be a 3rd party usb cable to blame (i use a blackberry usb cable at work but ive stopped that now and only use the official Samsung cable).
Sorry i cant help just wanted to share my experiences, hope you get it sorted, good luck!
Thanks for chiming in Steve, good to know I'm not the only one. I saw another post on here like that too, maybe it was yours? There was no discussion. The strange thing is ODIN worked just fine. Maybe a loose connection only on one/both of the power pins?
Nah it wasn't me mate, I had just put it down to me being heavy handed and thought nothing more of it till I saw your post.
I've seen a post in the Jellybam thread today about the charging being down to software but I don't know how true this is as i've yet to check the facts.
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Sent from my GT-N7100 using xda app-developers app
mynamesteve said:
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
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Click to collapse
Yeah I just invoked the Amazon.com return policy, sent it back for a refund, and ordered another one. It was supposed to arrive today, but apparently UPS had some kind of mechanical issue and now it's delayed until tomorrow. I just need it to get here before my next month's Verizon plan bills so I can cancel before paying another month.
Sorry to drag up an old thread but this has just happened to me, EXACTLY the same as OP.
I've reset it, wiped everything, re-flashed latest stock firmware. Tried 3 different cables and two different chargers.
Pretty sure the battery is good because if I take it out of the phone and charge it on the dock, it works fine. If I then put the battery back into the phone, the phones works in every way except it wont charge
I have most of my digital life on this thing, I am so screwed without it. Look like its a warranty repair job then? Ive had the phone about 3 months from Phones 4U :crying:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
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Click to collapse
Happened to mine to T-mobile version. Never dropped it, never got it wet, only 1.5 months old.
WTF? Seriously?
Behavior:
Charges sometimes.
Charge sometimes stops at 70% or less.
Screen sensitivity screws up sometimes.
Data constantly being transmitted whether WiFi or cell network.
Never dropped.
Never wet.
Never harshly impacted.
Never rooted.
Tried factory reset.
Tried pulling battery.
Tried different chargers and cables.
Wondering if the trident aegis case put too much pressure on the charger cable by pushing it sideways with the flap.
Any ideas?
Hardware problem.
Sent from my GT-N7100 using xda app-developers app
brocktice said:
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
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Click to collapse
Check in the box, and if you have an EROS Group sticker on it that means it's covered under warranty here in Dubai, UAE as they are the main distributor here for Samsung products.
Sent from the rabbit hole.
This happened to me yesterday after spilling tea on it. I took the device apart as per this video, checked the connectors and reassembled it. Voila, the charger is working again. Obviously I take no responsibility etc etc.
My Samsung Galaxy Note 2 wont charge
I have also had this problem where my galaxy note 2 wont charge. I have tried all the chargers i have used successfully in the past and none of them will charge it now. I had the problem some weeks ago and now it has happened again. I only purchased the phone in January 2013. It is very frustrating. I have never dropped my phone or damaged it in any way what so ever. I have no idea what the problem could be but i will be taking it back to Telstra as i need it sorted out.
Same problem here - is this a generic problem with the Note 2??
I always put my phone on charge overnight , woke up yesterday and it hadn't charged. Swapped batteries - no problem - then put original battery back in, hey presto, charging!
But since then both batteries have run out and I couldn't get either to take any charge. Got it plugged in now and just like other people I've got a static charging ring showing, And no power.
Bought an external charger to try and get round this, but has anyone come up with a proper solution??
-StuPC
Strange...
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
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Click to collapse
Thanks for the tip, Pavpev - I gave it a try but still nothing. Perhaps my phone is super-sensitive!
It happne to my note 2 as well
I had to give it for repair to service center now i just want to know what triggered it and how to prevent it..................
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Can confirm this is the case! Tried everything, but the blowing air into the USB socket worked :good:
alright, I have had my et4g for about a year and a half now, I have successfully flashed probably close to 100 times if not more, back and forth from GB to ICS, NOT because Im actually smart enough to know whats going on, just that Im smart enough to read and follow the steps you smart people lay out for me in your posts.
I am also pretty sure I have gone back from JB to GB before but I dont remember for sure. I was currently running FK23 and wanted to revert to EL29 and just get whatever the latest official build was onto the phone because I was going to sell it since I just upgraded. AND heres where the problem came, I was doing the restore one click el29(same computer/cable/file I have always used) and everything was going fine and out of the corner of my eye I noticed the monitor dimmed a little bit (didnt sleep or anything, just dimmed. on a laptop that was plugged in) and not sure if thats when it happened but I saw the red fail, the bar on the phone was SO CLOSE to completed its not even funny, but it just continued to sit there. I noticed at the end of the script was a series of "removed" "added" and ended at another "removed".
I can get it into download mode but 2 different computers, 2 different odin OC's, 2 different cables, full odin, nothing recognizes it. when I plugged it into the other computer the computer played the sound and brought up a notification that the usb device had malfunctioned.
tried to use kies as well because when trying a normal boot it says "firmware upgrade encountered an issue. please select recovery mode in kies & try again" but it doesnt recognize the phone either, and I have no recovery code to try.
I have searched and found NUMEROUS threads about this problem, most never were resolved, ALL that were resolved were other devices or they could still boot, or something else.
I have no idea where to go from here, can anyone give me some help?
thanks in advance
Is it possible that the USB port on the device has finally kicked the bucket? Check the pins. See of they are lifted, bent, broken, etc. You can also pull the device apart and check the solder joints on the port. They could just have a bad connection on one of the data leads. Another thing to try, get a full stock flashable restore zip file and place it on your external SD card. Rename it to "update.zip" then in CWM or the stock recovery hit apply update from SD card.
Sent from my SPH-D710 using xda app-developers app
volume up + power just takes me to the "firmware upgrade encountered..." message, no way to get to recovery. looking in with a flashlight the port seems to be fine. now it has been acting up lately where it wouldnt charge if the cord was coming out at a little bit of an angle. it really only was happening with this dirt cheap car charger I got off monoprice though and Ive still been able to transfer files and charge for quite some time so I figured that wouldnt be the problem, especially when the problem happened in the middle of it having a steady connection for ~20 minutes prior to the issue.
know of a source to buy a cheap port I can try and repair myself (Im better at that sort of thing than messing with software so I think I might be able to do it)
maddmatt02 said:
volume up + power just takes me to the "firmware upgrade encountered..." message, no way to get to recovery. looking in with a flashlight the port seems to be fine. now it has been acting up lately where it wouldnt charge if the cord was coming out at a little bit of an angle. it really only was happening with this dirt cheap car charger I got off monoprice though and Ive still been able to transfer files and charge for quite some time so I figured that wouldnt be the problem, especially when the problem happened in the middle of it having a steady connection for ~20 minutes prior to the issue.
know of a source to buy a cheap port I can try and repair myself (Im better at that sort of thing than messing with software so I think I might be able to do it)
Click to expand...
Click to collapse
It might auto flash it at that point if it scans and detects "update.zip". I may be wrong though... Ebay will have them. I will think of some other options and report back. Last resort is to J-Tag it if even replacing the port doesn't work and there is nothing you can do with software. Either that or replace it with insurance and tell them you were updating to the newest ICS.
Sent from my SPH-D710 using xda app-developers app
well, didnt know what JTAG was, looked it up and looks like I have to send it off somewhere and pay 40+ bucks plus shipping to possibly get it fixed, to probably not sell the phone for THAT much more, so if it comes to that I just might leave the phone in its current state and forget about it. Ill try the port first though, and anything else you(or others) can think of trying. also I dont have insurance, I dont get it on my phones. I used to but by the time Ive had the phone for a while plus the cost of the deductible I could just buy a nice one off contract on ebay or something anyways. and this is actually the first time in a very long time I would need to make a claim. last time I would have needed to file it lost/stolen/broken was back on cingular when I had that wierd spin open walkman phone because it fell apart. and monthly insurance costs since then could buy me a couple new phones by now.
also, could it be that the usb port finally crapped out if the computer sees it every time I plug it in, it just says the usb device has malfunctioned. Im trying to find an update.zip to give a shot right now also, so far they are very specific on the condition of the phone to flash (must run this version, usb storage off, usb debugging on).
auto update.zip was a no go
try a 3rd cable
well, I can give that a shot but I used both cables to successfully transfer files from the wifes et4g to the computer that I am trying to fix my phone with, so I know the drivers are in there to recognize the phone and the cables work with another phone of the same model.
last night I tore the phone down and just made sure everything was clean and connected. none of the data connections behind the usb port were damaged, or inside the port but who knows about the part you cant see. anyways the phone still turns on and shows on the screen so I didnt make it worse. I ordered up a new port last night also so I guess as a last resort I am going to try that. I did notice that the moisture indicator on the inside of the back panel that pops off when dissasembling the phone shows it has gotten "wet", but I know its never sat in a puddle, never left on a counter with a spill. I have talked on it in the rain (inside the hood I was wearing) and also gotten some rain drops on the screen while I was dialing the number in the rain or checking a text in the rain but I just wipe it off and put it back in my pocket, which might have been a little damp from the rain, so how sensitive are these things, humid air must be enough to trigger the little purple "x"s then, right?
I had a Nexus S that quit working. Like your phone, it would go into download mode but none of my 3 computers would recognize it, but they did recognize my og Epic. Turned out the internal memory went bad without warning. It was still under factory warranty so I sent it to Samsung and they replaced the mainboard. I hope your problem is something simpler.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2
maddmatt02 said:
well, I can give that a shot but I used both cables to successfully transfer files from the wifes et4g to the computer that I am trying to fix my phone with, so I know the drivers are in there to recognize the phone and the cables work with another phone of the same model.
last night I tore the phone down and just made sure everything was clean and connected. none of the data connections behind the usb port were damaged, or inside the port but who knows about the part you cant see. anyways the phone still turns on and shows on the screen so I didnt make it worse. I ordered up a new port last night also so I guess as a last resort I am going to try that. I did notice that the moisture indicator on the inside of the back panel that pops off when dissasembling the phone shows it has gotten "wet", but I know its never sat in a puddle, never left on a counter with a spill. I have talked on it in the rain (inside the hood I was wearing) and also gotten some rain drops on the screen while I was dialing the number in the rain or checking a text in the rain but I just wipe it off and put it back in my pocket, which might have been a little damp from the rain, so how sensitive are these things, humid air must be enough to trigger the little purple "x"s then, right?
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Click to collapse
ah, another phone is using those cables fine. . Ok, my bad. Does sound like something borked on the phone (USB, flash memory, etc).
The purple X's dissapeared and the paper turns red when it gets wet. You are good.
Sent from my SPH-D710 using xda app-developers app
oh, ok. for some reason I thought that they were white then the purple x's appeared when they got wet, didnt spend any time today messing with the phone at all today, although nothing I can really do anyways til the port comes in the mail.
I have a 2 month old note 8, not rooted, stock apps etc.
A week ago I noticed the tab was not charged even when I left it plugged. Eliminated apps I installed that day. Checked different chargers and cables (I used original note 8 and note 2 chargers, with various cables). No effect. Decided to factory reset. After the reset, n8 charged again. Then not again.
Over the last week, the device would charge sometimes, sometimes not.
When I plug it in, it doesn't charge immediately sometimes - sometimes I've to leave it plugged for a few minutes before the charging is recognized. Sometimes it charges immediately.
The micro usb port recognizes otb. Can read/write too.
Anyone with a similar observation?
Have you tried a different charger? Different cable? If yes, and you still have the problem, your port is probably bad.
Sent from my GT-N5110 using Tapatalk 2
Edit: Didn't read your post thoroughly, sorry!
Sent from my GT-N5110 using xda app-developers app
edan1;423906edit: Didn't read your post thoroughly said:
No worries.
It happened again last night. Very strange. Might bring the tab to service.
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Click to collapse
Brought the N8 to the service center. Hardware problem - the connector/USB pin needs to be replaced. They said if they can't find me the replacement within a few days, they would recommend replacing the whole unit. Either way is good.
The brown looks tasty. I wonder...
wujae said:
Brought the N8 to the service center. Hardware problem - the connector/USB pin needs to be replaced. They said if they can't find me the replacement within a few days, they would recommend replacing the whole unit. Either way is good.
The brown looks tasty. I wonder...
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Click to collapse
my girlfriend had the same issue with her Note phone. having booked a time in with the samsung store service team, they then replaced the usb port for free and the phone was ready in just over an hour.
I was very impressed with the service.
Before leaving it in for service, you could simply try the following (have successfully used it on several different devices thus far)
1. Power down the device
2. Use a unused and DRY toothbrush to give the USB-port a thorough brush to remove possible dirt and built up oxides.
3. Connect the charger while the device is still powered off and check whether the battery-charging-icon shows up on the screen within a couple of seconds.
Samsung replaced the unit. Good for me.
Not a painless experience though as the people in the main Samsung office and the service center do not communicate with each other very well. Had to inject myself into the email conversations between them to simplify and clarify what they needed to do to help me, the customer.
@cybriks - the service center actually took out the part in question and tested it - it was indeed defective. Thanks for the tip - I use the same for cleaning all other USB ports of my other devices.