Nexus thinks it's always charging????? - Samsung Galaxy Nexus

I have had my v-gnex for a few months now and all of a sudden the micro USB port seems to be having issues. It doesn't light up when plugged in and the phone, no matter what from I use. Its always charging. USB be in or out. Any one else having this issue? Tried many different types of chargers.
Sent from my Galaxy Nexus using xda premium

Alex8404 said:
I have had my v-gnex for a few months now and all of a sudden the micro USB port seems to be having issues. It doesn't light up when plugged in and the phone, no matter what from I use. Its always charging. USB be in or out. Any one else having this issue? Tried many different types of chargers.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Try backing it up and then factory wipe the phone. If it's still present more than likely the USB bits has died on you or is dying.

For what it's worth, I had a similar issue with a completely different device which had USB charging.
USB port was basically dying, as evidenced when I pulled it apart.

I did research on it cuz it happened to me.
When using a non-samsung usb plug, you have a high chance of bending the tounge of the USB port down.
Its touching the metal casing surrounding it. Take a toothpick or a pocket knife and make sure its in the middle. Also clean it out of any debris.
Fixed it for me.

Some have had luck with trying to bend the USB pins a little, but don't try that without reading up on the issue. And a lot of people have needed a USB board replacements.
If you still have a valid warranty on your device i'd go for a claim on that.
Do a search in these forum's, there should be MANY threads about the same problem.

http://forum.xda-developers.com/search.php?searchid=39192424
good day.

Alex8404 said:
I have had my v-gnex for a few months now and all of a sudden the micro USB port seems to be having issues. It doesn't light up when plugged in and the phone, no matter what from I use. Its always charging. USB be in or out. Any one else having this issue? Tried many different types of chargers.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I have quite the opposite! mine seems to think it's NEVER charging. Samsung stock charger Samsung ns4g charger..the only one that i eventually get working is an lg one and not usb
Sent from my Galaxy Nexus using xda app-developers app

Alex8404 said:
I have had my v-gnex for a few months now and all of a sudden the micro USB port seems to be having issues. It doesn't light up when plugged in and the phone, no matter what from I use. Its always charging. USB be in or out. Any one else having this issue? Tried many different types of chargers.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
My galaxy nexus went in for repair about 2 weeks ago to intercity in birmingham for exactly this problem, under samsung warranty got a text from them earlier tonight saying if i want my phone fixed that will be £51+vat! I went to the samsung site and found that my service request status had changed to cancelled.. is this normal?!
intercity could give me no further info when i called them so i have had to contact samsung but if i dont pay the charge my phone is going to be returned to me unrepaired in 48hours. is it normal or is it the repair place trying to pull a fast one. My nexus is only 6 months old..

Same thing happened to me since yesterday. Hope I can fix it without sending it for repairs.
Sent from my Galaxy Nexus using Tapatalk 2

nemo astrai said:
My galaxy nexus went in for repair about 2 weeks ago to intercity in birmingham for exactly this problem, under samsung warranty got a text from them earlier tonight saying if i want my phone fixed that will be £51+vat! I went to the samsung site and found that my service request status had changed to cancelled.. is this normal?!
intercity could give me no further info when i called them so i have had to contact samsung but if i dont pay the charge my phone is going to be returned to me unrepaired in 48hours. is it normal or is it the repair place trying to pull a fast one. My nexus is only 6 months old..
Click to expand...
Click to collapse
Bad form replying to my own post but Samsung have said that the reason my service request was changed to cancelled was because it had been determined it wasnt a manufacturing defect... great..

Related

Phone shows charging and not plugged in

My phone charges fine but even after unplugging it still shows that its charging.
Any suggestions? Anybody else?
Sent from my Galaxy Nexus using xda premium
i wouldnt worry about it. every once in a while if my phone is on standby it goes up by 1%. also why does yours say 2s on time?
It connects and disconnects. It just started yesterday....
My screen will turn off and on sometimes like I'm connecting it to my charger.
See the green charge bar and top right battery shows its plugged in.
Sent from my Galaxy Nexus using xda premium
More and more people are seeing this kind of problems. See http://forum.xda-developers.com/showthread.php?p=21840063#post21840063
It's a faulty USB connector on the phone, you should have it serviced, or change it yourself.
I bought this: http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=150713366355 and it fixed it.
Melhouse said:
More and more people are seeing this kind of problems. See http://forum.xda-developers.com/showthread.php?p=21840063#post21840063
It's a faulty USB connector on the phone, you should have it serviced, or change it yourself.
I bought this: http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=150713366355 and it fixed it.
Click to expand...
Click to collapse
Oh no, same problems with my phone. How difficult is it to change it?
Sent from my Galaxy Nexus using xda premium
Not that hard. It's the easiest board to change on the phone. Look at some disassembly videos on youtube.
I did get bad GSM reception after changing the board though, but I just used a scissor to cut out the antenna part of the old board and used that instead. Could be that the board was a CDMA one. Anyway, now the phone is good as new!

How many times has your Nexus been replaced? + rant

I got my first Nexus about a month ago. About 3 days ago the charging port kicked the bucket. I couldn't charge it at all. I called Verizon and got a warranty replacement. Cool. Came in about 5 hours ago. The very first thing I noticed upon powering up the replacement was that it had moderate/severe screen burn-ins. As well as random spots all over that don't match the color/tint of the rest of the screen.
So at this point I'm pretty much heated. My first nexus was a CPO (certified pre owned) as well. I got VZW to swap my Stratosphere for it.
Anyway... I figured I'd download a ROM to install until my next nexus comes in (#3) because I hate being on stock. I get a low battery warning so I plug it in. I notice IT'S DOING THE EXACT SAME THING AS MY LAST ONE. Any little bit of pressure or movement of the charger causes my phone to lose connection and stop charging..... I tried my original charger. I tried my brothers Droid 3 charger and even the brand new charger I bought when my first nexus started having issues. None of them work! So I tried all of those chargers on my brothers and dads phone and they work fine!! No amount of movement disrupts charging on their phones at all with any of my cables. I tried every combo of charging cable/phone as well as using different power outlets on different breakers. I couldn't believe I got a phone out of the box with the exact same problem I'm trying to return my original one for. This is ridiculous!!!
"Sir, all of our certified pre owned devices pass a 100-point inspection" *cough*BS*cough* If you actually put this phone through a 100 point inspection then somebody needs to get fired because it should have failed the moment he looked at the screen. It's that obvious. Unless they don't inspect the screen - at least when it's on (which makes no sense to me).
So I was wondering if you guys had similar experiences? I knew I was sending my replacement I just opened up back - literally seconds after I powered it on.
Anyways now that my rant is over, how many times have you had to get your nexus replaced before you got a good one?
That sounds like bad luck pal. My own GNex is a GSM one I got a couple of weeks ago pre-owned and it is running fine. It does seem a bit of a lottery regarding the build quality. Does the LTE version tend to have more issues than the GSM?
I've had no problems with my GSM Galaxy Nexus.
Sent from my Galaxy Nexus using xda premium
Suffering from lose usb port issue here =/ crazy how my almost 2 year old G2. Has taken falls, drops, tumbles, etc and is working flawlessly compared to my few month old gnex that I baby the hell out of. Only cosindering the next nexus is its htc manufactured.. my first samsung phone and I kinna regret it. Smh
Sent from my T-Mobile G2 using xda app-developers app
I have no idea. Only ever been with Verizon. I just can't believe I tell them that my charge port died so they send me a replacement with a dead charge port. Plus a faulty screen. Double whammy lol. #3 is being over-nighted to me free of charge. I'll post back some more results about that one tomorrow. I wish I had a camera to take pictures of the screen of my replacement. I'd use my other nexus, but as I said I got it CPO which means I had to buy a battery seperate and only have 1.
Sent from my Galaxy Nexus using xda app-developers app
Had my GSM Nexus for two months and haven't had any problems with it, but I've been worrying lately about mot USB port since so many is having problem with it.
Sprint Nexus since March, got a little burn in near the top of the screen, but haven't needed a replacement yet
No problems here. Received mine in January, bought one for the wife in June and all seems to be well.
Sent from my Xoom using xda premium
No problems for me also.
none mine was great right off the bat
I had the charging port issues with an older nexus.take a small jewellers screw driver and gently pry the small wafer tab you see a hair away from the wall its close to, that will fix it just be very gentle and pull the battery first. I had the same issues until I did that.
Sent from my Galaxy Nexus using Tapatalk 2
RoyJ said:
I got my first Nexus about a month ago. About 3 days ago the charging port kicked the bucket. I couldn't charge it at all. I called Verizon and got a warranty replacement. Cool. Came in about 5 hours ago. The very first thing I noticed upon powering up the replacement was that it had moderate/severe screen burn-ins. As well as random spots all over that don't match the color/tint of the rest of the screen.
So at this point I'm pretty much heated. My first nexus was a CPO (certified pre owned) as well. I got VZW to swap my Stratosphere for it.
Anyway... I figured I'd download a ROM to install until my next nexus comes in (#3) because I hate being on stock. I get a low battery warning so I plug it in. I notice IT'S DOING THE EXACT SAME THING AS MY LAST ONE. Any little bit of pressure or movement of the charger causes my phone to lose connection and stop charging..... I tried my original charger. I tried my brothers Droid 3 charger and even the brand new charger I bought when my first nexus started having issues. None of them work! So I tried all of those chargers on my brothers and dads phone and they work fine!! No amount of movement disrupts charging on their phones at all with any of my cables. I tried every combo of charging cable/phone as well as using different power outlets on different breakers. I couldn't believe I got a phone out of the box with the exact same problem I'm trying to return my original one for. This is ridiculous!!!
"Sir, all of our certified pre owned devices pass a 100-point inspection" *cough*BS*cough* If you actually put this phone through a 100 point inspection then somebody needs to get fired because it should have failed the moment he looked at the screen. It's that obvious. Unless they don't inspect the screen - at least when it's on (which makes no sense to me).
So I was wondering if you guys had similar experiences? I knew I was sending my replacement I just opened up back - literally seconds after I powered it on.
Anyways now that my rant is over, how many times have you had to get your nexus replaced before you got a good one?
Click to expand...
Click to collapse
never. still on launch day nexus. Dropped it a few times... once into the toilet. Still great.
About 5 times...
Sent from my Galaxy Nexus using xda app-developers app
Still on the original, no problems.
Sent from my Galaxy Nexus using xda premium
Paleryder said:
I had the charging port issues with an older nexus.take a small jewellers screw driver and gently pry the small wafer tab you see a hair away from the wall its close to, that will fix it just be very gentle and pull the battery first. I had the same issues until I did that.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I tried that. It worked only as a temporary setup for my first one. Every suggestion on this forum has been tried and failed for me, sadly.
sergioosvaldo1 said:
About 5 times...
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
A fellow Verizon wireless customer?
Sent from my Galaxy Nexus using xda app-developers app
Bought it on march... No problem still today...
Sent from Galaxy NEXUS using CoDeNaMeAndROiD
Bought mine begining of July, had issues charging sent it in and came back two weeks later with new port. Strangely before the repair it would charge to 100% and I usually could get around 3.5-4 hrs of screen time and 16+ hours before needing to charge, now with the new port only goes to 92% and screen time 2.5 hrs and about 12 hours sometimes less, haven't changed my usage, really wonder if they borked my battery somehow during the repair. Mine was manufactured march 2012.
Verizon GNex since late April/early May, no issues here.
Once for a faulty charging port at the bottom of the phone
Sent from my Galaxy Nexus using xda app-developers app
5 months or so Gnex GSM - no problems

[Q] N7100 Suddenly Won't Charge - Ideas?

Hi all, I'm pretty lost here. My Note II (N7100) suddenly won't charge. Earlier today it charged just fine. I've only ever run stock with root on it. It's not the charger, it's not the cable. I've tried many of both, all of which worked before, none of which work now. I flashed back to stock recovery and did a factory reset, and the problem persists.
When I plug it into a charger while off, briefly a gray battery screen with what looks like a stationary 'wait spinner' will pop up and then the screen will turn back off again. I know the USB port is not totally FUBARed, because I can flash it with heimdall in Linux. It shows up in lsusb when in the bootloader, but not otherwise. The port is pretty much spotless, especially compared with that on my GNex, which still works fine.
I've tried leaving the battery out for an hour, holding the power button, etc. It almost seems like a problem that could be solved by discharging some capacitors, but battery pulls always solved those on my Galaxy Nexus.
Any thoughts on other things I can try?
I can't even figure out how to contact Samsung support in case this is somehow a warranty/hardware issue. At least on their US site the N7100 isn't even an option in the pulldowns they want me to go through.
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
I cant really help here but i wanted to let you know i had the same problem with a white note 2 from Carphone Warehouse in the UK, just stopped charging after owning the phone for 2 days (i had also only rooted and running stock rom).
Carphone warehouse replaced the handset for me and havent had a problem with the new one so far but its made me take extra care when plugging or unplugging the usb cable ( i use Airdroid for file transfers now). I guess there must be a defect with a limited few usb ports on the note 2.
I thought it might be a 3rd party usb cable to blame (i use a blackberry usb cable at work but ive stopped that now and only use the official Samsung cable).
Sorry i cant help just wanted to share my experiences, hope you get it sorted, good luck!
Thanks for chiming in Steve, good to know I'm not the only one. I saw another post on here like that too, maybe it was yours? There was no discussion. The strange thing is ODIN worked just fine. Maybe a loose connection only on one/both of the power pins?
Nah it wasn't me mate, I had just put it down to me being heavy handed and thought nothing more of it till I saw your post.
I've seen a post in the Jellybam thread today about the charging being down to software but I don't know how true this is as i've yet to check the facts.
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Sent from my GT-N7100 using xda app-developers app
mynamesteve said:
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Click to expand...
Click to collapse
Yeah I just invoked the Amazon.com return policy, sent it back for a refund, and ordered another one. It was supposed to arrive today, but apparently UPS had some kind of mechanical issue and now it's delayed until tomorrow. I just need it to get here before my next month's Verizon plan bills so I can cancel before paying another month.
Sorry to drag up an old thread but this has just happened to me, EXACTLY the same as OP.
I've reset it, wiped everything, re-flashed latest stock firmware. Tried 3 different cables and two different chargers.
Pretty sure the battery is good because if I take it out of the phone and charge it on the dock, it works fine. If I then put the battery back into the phone, the phones works in every way except it wont charge
I have most of my digital life on this thing, I am so screwed without it. Look like its a warranty repair job then? Ive had the phone about 3 months from Phones 4U :crying:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Happened to mine to T-mobile version. Never dropped it, never got it wet, only 1.5 months old.
WTF? Seriously?
Behavior:
Charges sometimes.
Charge sometimes stops at 70% or less.
Screen sensitivity screws up sometimes.
Data constantly being transmitted whether WiFi or cell network.
Never dropped.
Never wet.
Never harshly impacted.
Never rooted.
Tried factory reset.
Tried pulling battery.
Tried different chargers and cables.
Wondering if the trident aegis case put too much pressure on the charger cable by pushing it sideways with the flap.
Any ideas?
Hardware problem.
Sent from my GT-N7100 using xda app-developers app
brocktice said:
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
Click to expand...
Click to collapse
Check in the box, and if you have an EROS Group sticker on it that means it's covered under warranty here in Dubai, UAE as they are the main distributor here for Samsung products.
Sent from the rabbit hole.
This happened to me yesterday after spilling tea on it. I took the device apart as per this video, checked the connectors and reassembled it. Voila, the charger is working again. Obviously I take no responsibility etc etc.
My Samsung Galaxy Note 2 wont charge
I have also had this problem where my galaxy note 2 wont charge. I have tried all the chargers i have used successfully in the past and none of them will charge it now. I had the problem some weeks ago and now it has happened again. I only purchased the phone in January 2013. It is very frustrating. I have never dropped my phone or damaged it in any way what so ever. I have no idea what the problem could be but i will be taking it back to Telstra as i need it sorted out.
Same problem here - is this a generic problem with the Note 2??
I always put my phone on charge overnight , woke up yesterday and it hadn't charged. Swapped batteries - no problem - then put original battery back in, hey presto, charging!
But since then both batteries have run out and I couldn't get either to take any charge. Got it plugged in now and just like other people I've got a static charging ring showing, And no power.
Bought an external charger to try and get round this, but has anyone come up with a proper solution??
-StuPC
Strange...
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Thanks for the tip, Pavpev - I gave it a try but still nothing. Perhaps my phone is super-sensitive!
It happne to my note 2 as well
I had to give it for repair to service center now i just want to know what triggered it and how to prevent it..................
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Can confirm this is the case! Tried everything, but the blowing air into the USB socket worked :good:

[Q] Stuck charging? - Hardware, yeah?

I've already googled and found that it seems like this problem happens to galaxy nexus owners often so...
I noticed yesterday morning that my phone would think it was still charging despite being unplugged. Looking into the battery stats it could tell when it was or wasn't.
My suspicion is that my use of an old micro usb cable (plastic housing was kind of chipped off) led to it wiggling more than normal, and something got messed up within the micro usb port of my gnex.
It still charges fine. I went on to update to 4.2.1 (dirty flash I guess?); upon booting up it would flip back from charging and not charging for a little bit, then go back to charging.
I think I was able to get my phone to light up and say it was charging while off as well, so I'm pretty damn sure it's hardware...
My issue is that I'm still within a year of my warranty, but I've already rooted and unlocked, and am not 100% familiar with reverting and back anymore... I haven't tried contacting Samsung either.
I think I could live with it being stuck charging, as long as it still charged. It just seems like it has problems reading on whether or not it is or isn't, not being able to charge.
Should I try to seek a warranty fix? What's my best option at this point?
Thanks!
look in your usb port, make sure that none of the fingers are slightly bent touching each other. ive found thats the most common cause of the phone showing that its charging when its not.
simms22 said:
look in your usb port, make sure that none of the fingers are slightly bent touching each other. ive found thats the most common cause of the phone showing that its charging when its not.
Click to expand...
Click to collapse
I think something may be touching, but I've never looked before so I'm not sure if it wasn't like that to begin with. I'm going to try taking a picture of it tonight when I get off work, but I don't suppose you could explain to me what the fingers are? I tried googling briefly but didn't find anything.
IF you haven't fixed this, try a toothbrush with some rubbing alcohol on it. I had the same problem, and it solved my problem. I imaging some dirt was just shorting a connector.
I had this issue happen to me before. I decided to send it into Samsung for service. I thought it was hardware and I would be dome with it well it is now 3 months later and its doing the exact same thing again, so at this point I know it isn't software, ROM, kernel. I did all that troubleshooting the first time around.
Anybody else had this problem return after being repaired? Is it more than just the micro USB port? I am going to try the tooth brush thing when I get home though. I don't see any pins bent but I will look closer
Sent from my Galaxy Nexus using xda premium
So I got a toothbrush and alcohol and will be testing that out tonite. I also bought some canned air. Anybody else chime in on what to try? I really don't wanna send it in AGAIN
Sent from my Galaxy Nexus using xda premium
Just dip a qtip in the rubbing alcohol and dab it on the port or dip the toothbrush I'm the alcohol and then shake it out. You don't want to soak in the connector just enough to help remove any contaminants.
Sent from my Galaxy Nexus using xda app-developers app
Worked really good xD... At first didn't seem to work, but after charging it and disconnecting the charger the icon disappeared ... That was a couple days ago and so far so good.
Thanks a lot xD
Sent from my Galaxy Nexus using xda app-developers app

[Q] Odd charging behavior

I have a 2 month old note 8, not rooted, stock apps etc.
A week ago I noticed the tab was not charged even when I left it plugged. Eliminated apps I installed that day. Checked different chargers and cables (I used original note 8 and note 2 chargers, with various cables). No effect. Decided to factory reset. After the reset, n8 charged again. Then not again.
Over the last week, the device would charge sometimes, sometimes not.
When I plug it in, it doesn't charge immediately sometimes - sometimes I've to leave it plugged for a few minutes before the charging is recognized. Sometimes it charges immediately.
The micro usb port recognizes otb. Can read/write too.
Anyone with a similar observation?
Have you tried a different charger? Different cable? If yes, and you still have the problem, your port is probably bad.
Sent from my GT-N5110 using Tapatalk 2
Edit: Didn't read your post thoroughly, sorry!
Sent from my GT-N5110 using xda app-developers app
edan1;423906edit: Didn't read your post thoroughly said:
No worries.
It happened again last night. Very strange. Might bring the tab to service.
Click to expand...
Click to collapse
Brought the N8 to the service center. Hardware problem - the connector/USB pin needs to be replaced. They said if they can't find me the replacement within a few days, they would recommend replacing the whole unit. Either way is good.
The brown looks tasty. I wonder...
wujae said:
Brought the N8 to the service center. Hardware problem - the connector/USB pin needs to be replaced. They said if they can't find me the replacement within a few days, they would recommend replacing the whole unit. Either way is good.
The brown looks tasty. I wonder...
Click to expand...
Click to collapse
my girlfriend had the same issue with her Note phone. having booked a time in with the samsung store service team, they then replaced the usb port for free and the phone was ready in just over an hour.
I was very impressed with the service.
Before leaving it in for service, you could simply try the following (have successfully used it on several different devices thus far)
1. Power down the device
2. Use a unused and DRY toothbrush to give the USB-port a thorough brush to remove possible dirt and built up oxides.
3. Connect the charger while the device is still powered off and check whether the battery-charging-icon shows up on the screen within a couple of seconds.
Samsung replaced the unit. Good for me.
Not a painless experience though as the people in the main Samsung office and the service center do not communicate with each other very well. Had to inject myself into the email conversations between them to simplify and clarify what they needed to do to help me, the customer.
@cybriks - the service center actually took out the part in question and tested it - it was indeed defective. Thanks for the tip - I use the same for cleaning all other USB ports of my other devices.

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