I upgraded last June to the Samsung Galaxy S2 Epic 4G Touch, and 11 months later, after having it rooted, broken, replaced under Best Buy's Geek Squad Protection, only to have my new refurbished unit ruin a battery and refuse to stay connected to bluetooth, decided to sell it back to them with their buyback program they used to offer (got $280 for a phone I paid $100 for to begin with), and go back to my Evo 4G (I like Sense better than TouchWiz anyway).
The problem is that for whatever reason, my Evo, which worked fine at the time of my upgrade (aside from a cracked screen), will not actually activate. It's running CWM v4.0.1.4, with Android version 2.3.5. I replaced the screen on it, tried to activate it on Sprint's website with as much success as they can give me, however, the phone itself doesn't connect to any sort of satellite. The only way I have any form of connectivity with it is via WiFi. "No big deal, I'll just switch to my girlfriend's old Evo until I can figure out my phone's issue," I thought. Fast forward to getting hers activated, everything works just fine - calls, text, wifi, 3G, 4G, the whole nine yards. Hers is running the same CWM and the same Android as mine, but hers works.
I've tried flashing mine back to a stock ROM (I forget what is on it right now), I've tried updating the PRL a hundred times, but always get an error message about it not being able to complete. I've even tried letting it sit for 24 hours,as several sources on the internet have told me it can take up to 24 hours to provision completely.
The only thing I haven't tried is physically calling Sprint, because they're weird about rooted phones, from what I've found in my research. I've seen claims that Sprint won't do anything with rooted phones, or that they can't tell that they're rooted and still can't figure anything out.
Will Sprint be of any assistance if I call, or will it be wasting my time? I've seen so many people with similar issues which Sprint, for whatever reason, simply cannot figure out. Is there anything beyond calling Sprint I haven't tried yet?
What ROM are you on? Stock, AOSP, what?
If you're on a Sense ROM, just call Sprint & tell them what the problem is. They won't know the phone is rooted unless you tell them it is.
Sent from my EVO using xda premium
Related
I bought a used DInc on ebay. I have another DInc and it works (rooted + S-OFF) fine.
The new (ebay used) will not connect to 3G. Sometimes I can force 1X to show up but still it or miss as to if the data will actually work. When it does connect it takes about 5 min. for the 1x to show up then. I have decent bars. I can force 1X sometimes by toggling Airplane mode. I have tried stock (day 1) RUU and the latest stock RUU.
I have also spent 2 hours on line with VZW and they pushed updates, *228, forced new IP etc. No luck. They will not warranty it since it was not bought on my account originally.
I think it is a radio issue (baseband) I have tried 1.00.03.04.06 and 2.15.00.07.28.
Wifi works ok.
Any ideas???
Have you tried rooting it and flashing custom roms? Not sure if that would do anything as far as the 3g, but it could be worth a shot
i have rooted it and soff and different basebands. Roms it self I have only tried different VZW stock roms.
I'm guessing you tried option 2 on *228 as well, and not just option 1? What does it say when you turn your mobile network on in your wireless settings, does it hang on "Turning on..." ? or does it just say "no 3g service available". Have you tried unrooting, putting back to s-on, and doing a hard factory reset? It might be worth it just to see if it fixes your 3g issue, maybe something to do with rooting/s-off before you program the phone. If it does, then try rooting and going back to s-off. Other than that, maybe just keep trying *228 opt 1 to see if it programs eventually. Maybe you'll get lucky. 3g network can get funky sometimes, theres a chance it could program fine in a few days.
It says "Turning on..." I have tried 228 both 1 and 2
I just tried unrooted stock and still the same. I also tried all the v2 radios and still same. Looks like I have real nice wifi/multimedia player.
I am using the same VZW line for this new droid and the old one. (one at a time of course) The old one activates and 3G is fine. It is pain to activate though since VZW makes me call a real person when I switch the lines. The web site to enter the ESN/MEID is not working right. I have been going back and forth the last two days quite often trying to trouble shoot and still use my good phone for work when I need it.
VZW said to send it to the Manufacturer and they should honor the 1 yr warranty from date of manufacture. Incidentally after calling 3 phone numbers I end up at PCD not HTC since PCD actually services HTC phones sold by Verizon.
Had same issue. Returned for a Fascinate. When I returned a Vzw Rep was at the store restocking phones. She said as far as reception HTC is their worst phone. Its amazing for everything else. I'd have a bar or two of 1x where my wife would have 3 or 4 of 3G on her cheap ass LG Ally!!
Sent from my SCH-I500 using XDA App
http://forum.xda-developers.com/showpost.php?p=9779821&postcount=153
Try this and see if it works for you
mrviper01 said:
http://forum.xda-developers.com/showpost.php?p=9779821&postcount=153
Try this and see if it works for you
Click to expand...
Click to collapse
There is a really good thread going in the development section for the incredible on this site. I think the thread title is "fix for 3g drops". The op is gmichealow, same guy who is porting gingerbread for us!
joe3681 said:
Had same issue. Returned for a Fascinate. When I returned a Vzw Rep was at the store restocking phones. She said as far as reception HTC is their worst phone. Its amazing for everything else. I'd have a bar or two of 1x where my wife would have 3 or 4 of 3G on her cheap ass LG Ally!!
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
That's funny it is just the opposite for me, I always have good reception and my wife's ally has crappy reception and constant FCs and random crashes. She hates the thing lol.
Sent from my ADR6300 using XDA App
Yeah my other DInc is great for reception. It beats out my aircard from work and my wife's Blackberry.
mrviper01 said:
http://forum.xda-developers.com/showpost.php?p=9779821&postcount=153
Try this and see if it works for you
Click to expand...
Click to collapse
Thats exactly what I needed, thank you!
So my Inc has been acting up lately, I've got 3G when I turn the screen on, but as soon as something tries to use the internet (sync, browser, anything at all), my mobile network instantly drops, and when it reconnects, it goes and reconnects as 1X. I've tried going completely back to stock (the 2.1 rom), and it's doing it even there..... Anyone have any ideas?
-Todd
wish I knew how to purposely do that since my 3g reception sucks yet yours is doing it on it's own
dyetheskin said:
wish I knew how to purposely do that since my 3g reception sucks yet yours is doing it on it's own
Click to expand...
Click to collapse
But I don't want it to. Reception in this area in general does suck, but even the places I ALWAYS get 3g aren't working.....
So I called and spoke to verizon. I have to bring my phone into the store, so they can inspect the damage to it, to see if I qualify for a replacement. If I don't, then I either have to buy a "certified replacement" or suffer with no 3g. They apparently think this is an exceptable situation. I'll be going to get the boost phone with unlimited calls/texts/web before I pay verizon 135 dollars a month to not even get unlimited. The Android phone isn't as good, but **** verizon, no way I'm buying a new phone because this one crapped out.
todd3835 said:
So I called and spoke to verizon. I have to bring my phone into the store, so they can inspect the damage to it, to see if I qualify for a replacement. If I don't, then I either have to buy a "certified replacement" or suffer with no 3g. They apparently think this is an exceptable situation. I'll be going to get the boost phone with unlimited calls/texts/web before I pay verizon 135 dollars a month to not even get unlimited. The Android phone isn't as good, but **** verizon, no way I'm buying a new phone because this one crapped out.
Click to expand...
Click to collapse
Can always find a used one online if it comes to that; DINC's aren't too expensive anymore.
When you say you tried going back to stock, do you mean the RUU? I'm pretty sure doing that brings you back to the stock radio, but I would double check that, and also make sure you don't have any apps that might mess with your data connection.
todd3835 said:
So my Inc has been acting up lately, I've got 3G when I turn the screen on, but as soon as something tries to use the internet (sync, browser, anything at all), my mobile network instantly drops, and when it reconnects, it goes and reconnects as 1X. I've tried going completely back to stock (the 2.1 rom), and it's doing it even there..... Anyone have any ideas?
-Todd
Click to expand...
Click to collapse
I had this exact problem last year. I ended up having to RUU and return it for a replacement because I was within the 1 year free replacement period. I returned it with S-OFF and got a new one that I've been using ever since.
I'm apparently still in the one year period. And yes, I did the FYI executive and without loading ANYTHING it won't stay on 3g. I'm talking bare phone, no apps, no accounts. It did work slightly better though. I won't be going to Verizon until tomorrow, so I will try a few of the newer radios I guess. I've always been partial to 7.28.
Sent from my Synergy Rom using XDA App
dyetheskin said:
wish I knew how to purposely do that since my 3g reception sucks yet yours is doing it on it's own
Click to expand...
Click to collapse
If you go to CM7 you can actually switch to just 3g I'm pretty sure. I know there's an add-on for JuiceDefender that does something about 2g/3g for aosp roms.....
Sent from my Synergy Rom using XDA App
todd3835 said:
So my Inc has been acting up lately, I've got 3G when I turn the screen on, but as soon as something tries to use the internet (sync, browser, anything at all), my mobile network instantly drops, and when it reconnects, it goes and reconnects as 1X. I've tried going completely back to stock (the 2.1 rom), and it's doing it even there..... Anyone have any ideas?
-Todd
Click to expand...
Click to collapse
I have the same issue! Went to bed on Thursday working fine, woke up Friday morning and was having this issue! I tried everything but restore the stock. I updated the radio, did a complete wipe and flash virtuous 3.2 rom as well as ##778 and modifying my settings to find a different tower to use. The tower modification seemed to help a bit, but in certain areas!!
Verizon tech said the same thing that I should take it to a store and have them check it. I do have insurance on it, so it won't be bad paying 50 and getting another one. But my concern is that I won't be getting the AMOLED screen. I had my phone pre-ordered and love it. Not even a scratch on it because I had it protected since I got it.
Where do you live?
My problem was actually fixed. I tried the RUU a few times. What fixed it was going into HBoot and doing a factory restore. It made me deactivated my phone after booting up, but my phone has 3g again. I tried updating prl before that with no luck. So try that, see if it helps.
Sent from my Synergy Rom using XDA App
todd3835 said:
I'm apparently still in the one year period. And yes, I did the FYI executive and without loading ANYTHING it won't stay on 3g. I'm talking bare phone, no apps, no accounts. It did work slightly better though. I won't be going to Verizon until tomorrow, so I will try a few of the newer radios I guess. I've always been partial to 7.28.
Sent from my Synergy Rom using XDA App
Click to expand...
Click to collapse
I actually just returned to 7.28, after using the newest Inc Gingerbread Radio, and got stuck on 1X as well. A simple toggling of Airplane mode On and Off fixed it for me.
This happened to me just a few days ago. Mine happened because I did a *228 on my Inc running an Evo rom. I did the RUU fix posted in this forum and it worked.
So this is my first thread. I did search for an answer, but couldn't find a similar issue/solution, so any help would be very much appreciated (even if it is to point me to a thread I missed). Here is my problem:
My wife and I both have Evos. We have had my wife's Evo for about 1 yr and it is and has always worked great. We got my Evo about 4 months ago and it worked fine.
On July 11, my Evo stopped being able to connect to either phone or network service (other than randomly about 5 mins every 2-3 hours) when I am at home. It still works everywhere else. My Evo showed 3-5 bars, but when I, for example, tried to make a call, the bars would drop to 0 and then go back up and I'd get a message that the phone couldn't connect.
I took the EVO into the local Sprint service center twice, left it for several hours so that they could run a full diagnostic, and was told it was fine. It does work fine other than about the 1 mile around my house. For instance, when I leave for work in the mornings, I cannot place a call or get network service at my house or as a start driving away. Once I get about 1 mile from the house, the 3G light comes on, I get phone service, and any backed up emails and or VMs show up. Again, my wife's is still working fine at our house.
I called Sprint and was told they were replacing two towers in our area. I waiting until August 4 when the tower replacement was officially complete - still no service on my Evo - wife's just fine this entire time.
Sprint customer service then told me it must be my phone and sent a replacement. Once I got the replacement, I called in on my wife's Evo from my kitchen table to activate the replacement. No luck - same problem as my "old" Evo. No network or phone service. After an hour of the technician trying to diagnose/fix the issue, they said it must be the phone and they would send me another replacement.
Before I mess with another hour on the phone with customer service trying to get the new replacement to work, I thought I'd check in to see if anyone here had any ideas. Bottom line - my phone had no problems connecting to the network until 7/11, it still works everywhere except my house and ~1mile radius around my house (middle of Dallas), and my wife's Evo has no issues at our house or anywhere.
HELP!!!! This is so frustrating.
Thanks in advance.
Call sprint customer pretensions and explain the issue. They will be able to take care of the issue with either a new evo 4g or get u another phone. Just so u are aware. It is sprints policy not to replace your phone with another model unless they no longer carry it (which would be a good thing. 3d baby) or the phone as been replaced three times.
Sent from my PC36100 using XDA Premium App
maybe
eavs2009 said:
Call sprint customer pretensions and explain the issue. They will be able to take care of the issue with either a new evo 4g or get u another phone. Just so u are aware. It is sprints policy not to replace your phone with another model unless they no longer carry it (which would be a good thing. 3d baby) or the phone as been replaced three times.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Not really anymore ....but
The evo, what has been done to the evolution as far as over the phone like msid change nail change, number change, ,,,,more detail and ur city please. May be able to help with issue
You may have tried this already but I didn't see it mentioned in the OP...
Have you tried updating the PRL and the Profile?
probe
True, also wat firmware and radio? What kinda of phone does the wife have?
We live in Dallas - zip 75229. Wife has an Evo. All of the firmware, PRL, Profile, etc that can be updated have been. Wife's Evo shows same versions of everything.
Dallas has had alot of problems or upgrades to towers in and around some areas but u should be able to connect. Call in and tell them to change maid and nai with ur device powered down and battery out. Then hang up with care. Leave the battery out for one min then power the device up and then do a ##786# this will erase all info on the ( skip all auto updates. Then let it do its thang and she how she goes this is a good step to get it working or just get a airrave
I didnt know where to post this so mods please move it if its in the wrong spot.
About 3 days ago i activated 2 htc touch pros, the original ones. they programmed ota just fine and everything works on them..
Now yesterday and today, boost claims that their system updated and now for the life of me i cant get one activated.
Does anybody know if boost has permanently stopped activating these old htc phones? or whats going on because before i could call a rep, any rep and they would do it no problem. Use your imagination why i would use these old phones.....by the way the s3 works great on boost network talk text mms 3g svdo....anyways can anybody shed some light on this
thanks
About six months ago, I was able to get my Sprint HTC Touch Diamond on the Boost Mobile pay as you go plan. This was great because I used the 50 cents per day internet as a wifi hotspot. It was even better when I disabled the internet add on and continued to get free data on the device.
About two weeks ago I bricked the phone trying to upgrade the ROM. No big deal, I’ll buy another one off EBay. The one off EBay came with an upgraded ROM, sweet! I called boost and had them switch the phones. They took the MEID just fine and when I powered the phone on, it didn’t active. I then realized the ROM had a different MEID. This one was not compatible with Boost. The rep told me the MEID needed to start with 2701131. I ordered another four phones as part of a cheap package deal. All had MEIDs with 2701131 and none of them would work. I started thinking maybe something had changed during this brief time period. I tried migrating back to IDN, still didn’t work. Now I’m stuck with the IDN phone on my account.
The reps just keep saying the phones are not compatible with Boost. I must have tried ten times at least. I used to always have success right away. It might be because I never fully activated one of my previous phones but I doubt that. I’ll probably try again with a fresh account. Anyone else experiencing this?
I’ve been beside myself realizing I probably could have enabled internet calling and had free internet and phone service. Is there any way to still get the HTC touch Diamond on a Boost Mobile account? Maybe an MEID edit? I really like the Touch Diamond because of WM6, XAndroid, TodayXLive and its hotspot capabilities. Any help is much appreciated!! Thanks!!!
Ok so I know I did the ultimate no-no with a flashed phone. BoostMobile tech support tried to update my profile. I know I shouldn't have done this. I called both Sprint and BoostMobile tech support for help. My Sprint EVO 4G, flashed to Boost, was being blocked by my boyfriend's Sprint Airave. This is the 2nd EVO4G I have had flashed to boost. The first one (lost forever!) was flashed for over a year, we had the airave then too with no conflict issues. Lost phone. Bought new one (sprint) had it flashed. Now it tries to use the airave.
Differences:: New phone is rooted with Synergy RLS1. Old one was not rooted and had stock ROM on it.
New issues:: CONSTANT notifications about voice mail update. (never had that before). Attempting any kind of call results in error from Airave. I understand WHY! I just want to Stop the BOOST-SPRINT communication and make calls like I did before.
Anyway, I told them the AIRAVE problem, and told them I had custom ROM, ROOT and FLASHED phone they said "No Problem! We know what to do". they screwed the phone up and then accidentally dropped the call. So here I am after days of searching, reading, contemplating, still without phone service. Booting the phone results in loop of ATTEMPTING HANDS FREE ACTIVATION. and many times while on. Under settings, System Updates if I click on update profile it says.....Previous DM session is working now please try again later.
Will I have to go through the whole flash process again? Since I just did this 3-4 weeks ago there isn't much I need to save on the phone. I have all the versions and settings numbers from the phone but just didn't know which ones to post.
Frustrated, Aggravated and Completely out of touch with the world!!!
I would have never gotten to days. After a few hours of no success, I would have just started over
sprint airave blocks boost signal
HipKat said:
I would have never gotten to days. After a few hours of no success, I would have just started over
Click to expand...
Click to collapse
yes I do appreciate the advice. And in moving forward that is the best choice.
Also in moving forward I am hoping that some of the senior members might have comments as to why the almost identical phone was now being blocked by the sprint Airave and getting the constant Sprint notifications of updated voice mail. Surely there is a way to shield the phone from the airave. Other than calling Sprint (no results) or calling Boost ( wrong results) someone has to have figured out a way to stop this.
Any speculations, suggestions, or comments?
What kind of donor phone did you use to flash the Evo?
9h0s7 said:
What kind of donor phone did you use to flash the Evo?
Click to expand...
Click to collapse
That I do not know. I have not been able to reach the person who flashed the phone. I will ask that when I reach them. btw I have the original boost phone that was associated with my account before I flashed the first time. That was the donor then, I think. And I was thinking that I should re-register that phone before I flash back again with this 2nd phone. Is that thinking a valid thought?
9h0s7 said:
What kind of donor phone did you use to flash the Evo?
Click to expand...
Click to collapse
I found the type of phone. I logged in under my account and it says the current phone is Sanyo SCP-6760 Incognito. I can use the account to change the the phone back to my original handset that I used for years and was the handset I used to fllash to the first EVO I had.
have2flash said:
I found the type of phone. I logged in under my account and it says the current phone is Sanyo SCP-6760 Incognito. I can use the account to change the the phone back to my original handset that I used for years and was the handset I used to fllash to the first EVO I had.
Click to expand...
Click to collapse
Yeah, I was gonna say, anytime you need to know what donor phone was used to flash your phone..just log into your Boost account and click on "Update Handset" this will tell you exactly what phone is on your account aka used as your donor phone. It will almost always be either the Incognito or Rant. ((But anyone thinking of flashing a phone, should never have this problem because you should always have physical possession of the donor used on your account..there is not one single reason why the person flashing your phone would need to hold on to your donor. Period. So always make sure that you ask for , and receive the donor phone used to activate your Sprint phone)))
That being said...Unfortunately, your phone is going to need reflashed again, and you definitely did not need to activate the previous donor on to your Boost account. You just needed to contact the person who flashed your phone and (hopefully) he still has your donor phone and will be able to pull your passwords (profile info ) out of it again and write it to your Sprint phone. (Like you already seem to be aware of) when your profile was reset, that meant that it did not match what was on your flashed Sprint phone. You'll need to (first activate the donor that was on your account before you just switched it to your previous one) and then update the profile (on that donor) and then put it on your Evo and you'll be good as new...OR just reflash your phone all together with the donor that you just activated on the account.
As far as the Voicemail Update issue...I have noticed this being pushed constantly to the Sprint phones also(including my Evo LTE on Boost) , I honestly don't believe there is a way to stop it. It doesn't really bother me anymore it just sits in the notification tray all the time. I imagine that eventually Sprint will stop pushing it to their phones. If I do ever come up with a fix for it though I will be sure to try and look this thread up or pm you with it. Good luck with getting your Evo back online...and word to the wise..never call Boost for anything if you have a flashed phone on your account...First off they will trouble shoot it as if its the donor phone..Second, their standard protocol is to Update the profile, and/or Factory reset the phone, either of which will interrupt the service on your flashed Sprint phone.