Reposted from the AT&T S4 forum:
dkirchik said:
I just found out at work while on a Samsung technician training the galaxy as 4's are possibly going to be recalled. The frame of the phone is to weak and flex's easy resulting in the screen cracking down the middle. Samsung is determining how many they've sold and what the cost would be. Depending on the cost they'd either issue a recall or replace the phone when it breaks for that reason.
Just letting the community know.
Sent from my SAMSUNG-SGH-I337 using xda premium
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Click to collapse
What ever happened to quality assurance testing?! Wouldn't expect this from a company as big as Samsung. Unacceptable.
If this is true, the only solution should be a recall which allows for a brand new phone. What does it mean to fix it when it happens? Send the phone into them and wait a week for them to refurbish the phone? Their mistake, they should take the short end of the stick.
Sent from my SGH-M919 using Tapatalk 2
Sounds like a load of TROLL crap from whoever originally posted it.
yea don't the robot butt jeans sit on these phones?
Someone on the att thread made a good point. It wont be recalled because its not safety related, just build quality related. So most likely whats gonna happen is that they will send you a new phone (or refubished more likely) to replace your damaged one.
Sent from my SGH-T989 using Tapatalk 2
I dont believe this at all.
Sent from my SGH-M919 using xda premium
it won't be recall , i think
I thought the pre-order numbers for this phone was massive, way more than S3. No way they would recall a gazillion phones.
bikrame said:
I dont believe this at all.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
This.
sauce pleez.
wavrunrx said:
sauce pleez.
Click to expand...
Click to collapse
lol
rfail1988 said:
Reposted from the AT&T S4 forum:
Click to expand...
Click to collapse
I don't believe this either but i'm curious to find out if it's true. my screen developed a hairline crack across the middle within a week. never dropped it, never sat on it, never squeezed it, nothing. and Tmobile has been giving me hell because they say it's accidental damage and there's nothing they can do. if i want it fixed i'll have to pay.
Ooh fun thread. Wait, let me get my shovel...
How strong would a plastic frame be anyhow? I like plastic phones because they're lite. But they're not bomb proof. Nevertheless, I trust Samsung would know by now how to make a plastic phone.
Btw, did anyone see the MKBHD vid when he flexes the S4 next to the microphone? I don't think the screen cracked.
that's my concern as well. They made the phone both thinner AND lighter, but i think they overdid it. There's no need for the phone to be this thin. Not when you sacrifice durability to achieve it. when the phone is this thin, and the chassis is made of soft plastic, the screen becomes the most rigid part of the device. and screen with class that's about as thick as a sheet of paper. and to answer your question, no, samsung DOES NOT know how to make a plastic phone. For that, see any modern Lumia phone by NOKIA...
Lets hope that doesn't happen
irishdsmyth said:
Lets hope that doesn't happen
Click to expand...
Click to collapse
I wonder how u can even think that can happen.
Recalling 10 millions phone is possible at all.
Sent from my SGH-M919 using xda premium
Waiting
bikrame said:
I wonder how u can even think that can happen.
Recalling 10 millions phone is possible at all.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
I think that I will wait it to buy one.
---------- Post added at 03:27 PM ---------- Previous post was at 02:57 PM ----------
GG2012 said:
I thought the pre-order numbers for this phone was massive, way more than S3. No way they would recall a gazillion phones.
Click to expand...
Click to collapse
I agree with you. It will be terrible for samsung.
Generally, electronics only get recalled for major safety issues. There is the possibility of a warranty extension, but unless S4s start bursting into flames or giving people cancer there will never be a recall.
Related
Today was real sad for me... when I was getting out of my car, I accidentally dropped my phone on the concrete.
The phone still functions fine. But because it dropped screen flat down, the bottom part of my screen is crack.
Also there's a crack going through about halfway from the left bottom corner to the mid-right part.
Is there anyway to fix this? With an iPhone, i have a friend who switches the glass on the front/back.
Is this possible for the galaxy nexus screen?? Please help.
here are photos... this is a real quick photo i took with my macbook because i do not have access to any other camera right now.
more pics coming soon
View attachment 875982
View attachment 875980
View attachment 875983
View attachment 875981
View attachment 875979
You can find replacement housing on Ebay, not sure on screens.. also.. pic??
joshnichols189 said:
You can find replacement housing on Ebay, not sure on screens.. also.. pic??
Click to expand...
Click to collapse
I'm outside right now and I am posting this straight from my phone. I will try to post pictures asap.
Sent from my Galaxy Nexus using XDA App
Wouldn't your warranty cover this? would you be able to replace it yourself?
hasnol143 said:
Wouldn't your warranty cover this? would you be able to replace it yourself?
Click to expand...
Click to collapse
Although this is a verizon galaxy nexus, i did not buy it from verizon so they wouldn't have me under warranty right?
bluemoon1221 said:
Although this is a verizon galaxy nexus, i did not buy it from verizon so they wouldn't have me under warranty right?
Click to expand...
Click to collapse
only insurance would cover this, verizon would not cover it even if you bought it from them
tannor said:
only insurance would cover this, verizon would not cover it even if you bought it from them
Click to expand...
Click to collapse
is there anywhere i can go and repair it for a cost?
or is the only way to fix it by buying a separate screen and replacing it myself?
I really plan on using this phone for a long time so i am willing to pay a lot to fix this screen.
I read on the web that its possible, but alot more difficult than othwr phones. Best of luck to you!
bluemoon1221 said:
is there anywhere i can go and repair it for a cost?
or is the only way to fix it by buying a separate screen and replacing it myself?
I really plan on using this phone for a long time so i am willing to pay a lot to fix this screen.
Click to expand...
Click to collapse
I don't know but maybe try calling Samsung they might charge a fee and do it for you?
Worth a shot I guess.
No case or any protection?
Swyped from my Galaxy Nexus
Wow, how sensitive are these screens?? I can't remember seeing so many reports of damaged displays.
Sent from my GT-P6210 using Tapatalk
lrs421 said:
Wow, how sensitive are these screens?? I can't remember seeing so many reports of damaged displays.
Sent from my GT-P6210 using Tapatalk
Click to expand...
Click to collapse
Lol? I see way more on Iphone forums. About the same amount on other Android forums. You drop it face down on concrete the right way... What good screen will be able to take that?
Sent from my Galaxy Nexus using Tapatalk
GchildT said:
No case or any protection?
Swyped from my Galaxy Nexus
Click to expand...
Click to collapse
Nope. I personally don't like cases or screen protectors so I didn't buy them
Sent from my Galaxy Nexus using XDA App
CDuke619 said:
Lol? I see way more on Iphone forums. About the same amount on other Android forums. You drop it face down on concrete the right way... What good screen will be able to take that?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
No, I get that, but I've been around xda and other forums for a while, can't remember seeing this many on a device, albeit I've never had a device this popular. Maybe its the sheer number of people who own the GN. Even when I was shopping around I saw multiple devices with hairline scratches on the screen. The screen on this device gets alot of attention, I remember the uproar when Samsung said the device didn't use guerrilla glass.
Sent from my GT-P6210 using Tapatalk
Back in the day, when I broke my iphone screen, I was able to find a guy that would repair it for 60$ on Craigs list. Try and search for someone there.
I found a local cell phone shop that quoted me $220. Find one of those and call. But I couldn't fork out that kinda cash
Sent from my Galaxy Nexus using XDA App
Wow, what was the height of the drop? I'm worried this could happen to me because I love having my phones naked.
It was about 2.5 feet?
Not so high but screen cracked...
Sent from my Galaxy Nexus using XDA App
bluemoon1221 said:
Nope. I personally don't like cases or screen protectors so I didn't buy them
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I agree with you, cases and protection just take away from the device but sadly this is a risk. Did you by any chance buy it with a Visa card that may offer automatic protection from loss, damage or theft? My card covers me for the first 90 days.
Last I checked you could get the whole display assembly on eBay for ~$250
Sent from a yakju GSGN
Does anyone know if there is more then 1 water indicator on our SG2? And if so where? Can Tmobile actually open the phone apart and see if there was water damage to the phone besides looking at the water mark(s)?
imsohungover said:
Does anyone know if there is more then 1 water indicator on our SG2? And if so where? Can Tmobile actually open the phone apart and see if there was water damage to the phone besides looking at the water mark(s)?
Click to expand...
Click to collapse
Are you asking for help in defrauding T-Mobile with an insurance claim? Or is this a theoretical situation that never happened?
Sent from my SGH-T989 using xda premium
Probably the former.
No, t-mobile isn't going to open it.
Samsung will and they'll probably tell t-mobile what happened.
8Fishes said:
Probably the former.
No, t-mobile isn't going to open it.
Samsung will and they'll probably tell t-mobile what happened.
Click to expand...
Click to collapse
Yes but can they actually see any water damage?
Android Revolution said:
Are you asking for help in defrauding T-Mobile with an insurance claim? Or is this a theoretical situation that never happened?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
theoretical. so is there only 1 water mark?
There is the one under the battery which tmobile will check out. There are internal water detectors i believe that the manufacturer should check out if lets say you send it to samsung instead of tmobile. Not quite sure how thorough tmobile is as far as that goes. Better safe that sorry though. I like how people jump to the conclusion that by asking a question they are trying to scam t-mobile. LOL
imsohungover said:
theoretical. so is there only 1 water mark?
Click to expand...
Click to collapse
Dude no one here is going to give you pointers on how to fraud Tmobile...giving fact your asking about others its pretty good assumption you've already attempted to hide the visible water mark .
Sent from my SGH-T989 using XDA
imsohungover said:
Yes but can they actually see any water damage?
Click to expand...
Click to collapse
Very unlikely although it is possible. It would be hard for them to say for certain that any discoloration on labels or anything was caused from liquid. 99% of the components inside the phone cannot be damaged by water unless there is power applied while wet. It the liquid acting as a conductor and shorting pins together that ruins the phone. That is why if you dry a phone well no damage occurs.
We wash all our circuit boards in a dishwasher and dry them before final test, to remove flux and resin, you cain't tell when they are dry that they have been washed.
how about if someone was selling me a phone and i wanted to make sure it was not water damage just because they change the water mark indicator behind the battery?! I have bought other phones then realized it was water damage when i tried to get warranty to cover it (iphone) pretty much got screwed over.
I wanted to know the very same thing when Telus gave me back my phone unrepaired saying that there was water-damage. I was angry because I had never wet the phone and the external indicators were clean.
I yelled and complained and the crappy shop they sent it to sent back photos of my phone's board. They circled some dirt/salt or something, but there were no internal indicators that I saw. When I contacted Samsung directly they fixed it for me and apologized for the 'confusion'.
If your external indicators are clean, then you can always argue that this proves you used your phone properly and normally (and kept it out of water). If internal indicators show liquid, its evidence of some kind of defect that the phone is unable to vent the humidity or something. I think this would stand in small claims court.
bobby3306 said:
Dude no one here is going to give you pointers on how to fraud Tmobile...giving fact your asking about others its pretty good assumption you've already attempted to hide the visible water mark .
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
And helping people get free tethering is any different? Just wondering.
Sent from my SGH-T989 using xda premium
Towle said:
And helping people get free tethering is any different? Just wondering.
Sent from my SGH-T989 using xda premium
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Click to collapse
That in a way is very diff...we pay for our internet..how we choose to use it shouldn't matter.
Sent from my SGH-T989 using XDA
bobby3306 said:
That in a way is very diff...we pay for our internet..how we choose to use it shouldn't matter.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Not saying I disagree with you. But technically both are against the "rules".
Sent from my SGH-T989 using xda premium
Towle said:
Not saying I disagree with you. But technically both are against the "rules".
Sent from my SGH-T989 using xda premium
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Click to collapse
Yea but xda allows talk about hot spot work around, but it's against rules to talk about how change things to fraud Tmobile. Like water indicator, or black listed work around.
Sent from my SGH-T989 using XDA
bobby3306 said:
Yea but xda allows talk about hot spot work around, but it's against rules to talk about how change things to fraud Tmobile. Like water indicator, or black listed work around.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
By your logic, OP is payed for the phone , he should be covered no matter what. Or he payed for insurance and should be covered even if the phone was dropped in a toilet.
and anyways, maybe he's buying a used phone and wants to check if its damaged. Cant just assume fraud
Either way, its best not to submit a claim if there has been any damage to the device. The fee can get a little large, usually more than the php claim
just came across this on youtube:
http://www.youtube.com/watch?v=m-TIPstdVaE&feature=g-vrec
this shows that cases\ back covers that dont protect the corners are useless.
now I know which cases I am not going to look into
Galaxy s3 is worse than an iphone 4 and S2 when it comes to durability.
R5R said:
Galaxy s3 is worse than an iphone 4 and S2 when it comes to durability.
Click to expand...
Click to collapse
not really, worse than 4\4s, if you see the drop tests for those, it shatters to peices no matter how they drop it.
as for the S2, I think it had more durable design than S3
Not to be rude, but was this worth making a new topic about? Most of us have seen this already.
Sent from my SCH-I535 using Tapatalk 2
Mr Lime v2 said:
Not to be rude, but was this worth making a new topic about? Most of us have seen this already.
Sent from my SCH-I535 using Tapatalk 2
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Click to collapse
kinda agree... everyone knows exposed corners never turn out good in a drop.
Sent from Pluto.
Mr Lime v2 said:
Not to be rude, but was this worth making a new topic about? Most of us have seen this already.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
I had not seen this before myself, so though this might benefit others,
regarding the corner drop, I thought face down drop would be the worst, but it was not.
I just happen to drop my GS1 on concrete more than once, and it never affected the screen even when it landed on the corner.
mmmalas said:
I had not seen this before myself, so though this might benefit others,
regarding the corner drop, I thought face down drop would be the worst, but it was not.
I just happen to drop my GS1 on concrete more than once, and it never affected the screen even when it landed on the corner.
Click to expand...
Click to collapse
GS1 was smaller,thicker, not curved and had orginial gorilla glass.
Sent from Pluto.
mmmalas said:
just came across this on youtube:
http://www.youtube.com/watch?v=m-TIPstdVaE&feature=g-vrec
this shows that cases\ back covers that dont protect the corners are useless.
now I know which cases I am not going to look into
Click to expand...
Click to collapse
At this point, I would say that S2 is still the smartest phone yet...
Sent from my GT-I9100 using xda app-developers app
We do have a subsidized phone available through T-Mo, so I'm inclined to use that.
GS3 seems like the obvious choice, but I'm loathe to hand her electronics destroying hands a new phone (this is her 3rd phone in just over 2 years. The others were similarly destroyed).
I'd be very tempted to hand her the GN and keep the GS3
How annoyed am I going to be with the GS3?
Other ideas?
And why couldn't she have waited a month until the Galaxy Note 2 came out?
Why not get her an older phone like the defy lol
Sent from my Galaxy Nexus using Tapatalk 2
Get her a flip phone
Sent from my Galaxy Nexus using xda premium
Defy as suggested or.. dare I say an iphone with LifeProof (waterproof) case.. Honestly, no pun intended, but people like that should not be owning a smartphone. They are fragile devices and cannot take much of a beating.
akira02rex said:
Defy as suggested or.. dare I say an iphone with LifeProof (waterproof) case.. Honestly, no pun intended, but people like that should not be owning a smartphone. They are fragile devices and cannot take much of a beating.
Click to expand...
Click to collapse
Chris Brown??!
Sent from my Galaxy Nexus using xda app-developers app
Cheap flip phone/blackberry/low end android phone off of eBay until she learns to be responsible with an expensive phone. Save the subsidies for yourself.
phatmanxxl said:
Cheap flip phone/blackberry/low end android phone off of eBay until she learns to be responsible with an expensive phone. Save the subsidies for yourself.
Click to expand...
Click to collapse
Agreed. Check Craigslist too.
Honestly the Lifeproof case is a good idea too.
Same thing happened to me. My wife broke 3 phones and a laptop in just over a year. She now has an old flip phone and only uses the desktop computer. Electronics are way too expensive to be careless with.
Sent from my Galaxy Nexus using xda premium
tristandespain said:
Same thing happened to me. My wife broke 3 phones and a laptop in just over a year. She now has an old flip phone and only uses the desktop computer. Electronics are way too expensive to be careless with.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
ouch! thats a harsh punshment! (i am thinking those old chunky desktops)
Wow, women have no respect when it comes to electronics. The ones that do are obviously witches.
Sent from my Galaxy Nexus
mrdevil_25 said:
ouch! thats a harsh punshment! (i am thinking those old chunky desktops)
Click to expand...
Click to collapse
It's a fairly new desktop. She actually prefers to use it. It gets expensive replacing electronics every other month. I wish I could somehow force her to use only Internet Explorer. That would be the ultimate punishment.
Sent from my Galaxy Nexus using xda premium
tristandespain said:
Same thing happened to me. My wife broke 3 phones and a laptop in just over a year. She now has an old flip phone and only uses the desktop computer. Electronics are way too expensive to be careless with.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
lol my girls the same way. within three months of getting any phone either the screen gets cracked or the charger port is broken. or both
Sent from my Galaxy Nexus using xda premium
Perhaps you could look around and checks phones that will have a nice resale value right now. Not sure what choices you have with tmobile. A gs3 could be had for $200 upgrade price, flipped for $500+ and then buy a nice little mid range expendable phone that will get the job done. Or maybe buy two. This method has it's goods and bads, but if a smartphone is really needed for phone amd text, and the extras for distraction/minimal tasks and getting on the web for fun, reading or tips on breasts hurt while breastfeeding then this might be a good path. Otherwise, get a nice little unlocked nokia or moto for cheap until toddler destruction improves.
"You're doing it wrong. Again. Lol." -- Apple
Get her an International Droid RAZR. Kevlar and water proof.
Sent from my Galaxy Nexus using xda app-developers app
Or a defy as suggested. My friend accidently dropped his off the top of a 2 story building while taking a picture. He walked down, picked it up, entered a caption and posted it (he was using instagram). There's just a little nick in one of the corners now.
Also it's waterproof, so that helps with the drink issues.
CJHolderUK said:
Wow, women have no respect when it comes to electronics. The ones that do are obviously witches.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
This generalization is pretty disrespectful, despite the fact you tried to add that you understand there are women who do, this still was a harsh post. We do have female users.
Sent from my Galaxy Nexus using xda premium
Pretty sure it was a tongue in cheek post
Sent from my Galaxy Nexus using xda app-developers app
The key word I see here is toddler, give the toddler that busted sensation. That way he/she has their own phone to dunk in coffee. The other thing is to teach your wife the proper way to deal with water damage, ie battery pull and rice.
And teach her not to put her phone in front of a baby. And tell her she won't like it the next time it happens.
Will the next nexus have a longer screen?
why does she need a phone in the kitchen in the first place?
Did some one else also got their phone cracked?
I babied it since I bought, not even a minute scratch, every thing pristine. Called customer service, they claim any physical damage is not covered under warranty.:crying: Even sent them links and posting full of same problem.
NEVER going to buy any Samsung products.
mind posting a link to this cracked case?
The top left corner of the back has a nice crack, developed in a week because of their plastic. I just went on eBay and got another one for cheap. Never dropped it either but oh well, at least the screen is in tact
Sent from my SGH-I747M using XDA Premium HD app
Mine too. I told Samsung about it just to let them know about poor build quality, they kept trying to get me to send it back to them so they could rape me on fixing it no matter how many times I told them that I didn't care about the crack I was just letting them know that I was disappointed in the quality. I think I am done buying samsungs, I will go with Google branded devices from now on.
Sent from my Nexus 7 using XDA Premium HD app
Prime said:
mind posting a link to this cracked case?
Click to expand...
Click to collapse
My phone had identical crack.
http://www.androidauthority.com/gal...rtphone-samsung-repair-affected-units-101957/
crasher17 said:
Did some one else also got their phone cracked?
I babied it since I bought, not even a minute scratch, every thing pristine. Called customer service, they claim any physical damage is not covered under warranty.:crying: Even sent them links and posting full of same problem.
NEVER going to buy any Samsung products.
Click to expand...
Click to collapse
You'll never buy another Samsung product? No blu ray player? Or a nice LED TV from them.
Sent from my SGH-I747 using xda app-developers app
scorpiopantera said:
You'll never buy another Samsung product? No blu ray player? Or a nice LED TV from them.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I was a die hard Samsung person until my s3 I have a Samsung fridge, 2 Samsung TVs, 2 captivates, a blue ray player, a focus 2, a Bluetooth earpiece, and I recommended Samsung to everyone. I am quite disapointed in the way they handled my advice, I wasn't asking for service or a replacement, I was just letting them know I was not happy with the quality of my device. So I think I am done with Samsung for a while, I love my nexus 7 so I will be going Google for the time being.
Sent from my SGH-I747 using XDA Premium HD app
scorpiopantera said:
You'll never buy another Samsung product? No blu ray player? Or a nice LED TV from them.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
NEVER!!!
I had their plasma, paid ridiculous high price 11 years ago, still going very strong. Windows OS Focus phone, great quality. But now after knowing their problem, how they treat me. I will even persuade others from buying their products.:crying:
Lol I thought the whole time the cracks were part of the bezel hahaha I have 4 of them one in each corner. What a coincidence lol but yeah they don't bother me. I always have my phone in a case, but yeah I totally thought it was part of the design and I noticed the bezel is all uneven around the screen... Some gaps bigger than others... Samsung always has issues on their bezels.... The Note was the worst. Not OCD about it. But I did notice it
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I used to baby my phone, but I couldn't find a good screen protector that worked with my case.
I love using the matte-finished screen protectors that are reusable (I'm using the Mochi brand). I'm still very careful about my phone, though.
Noticed a fresh crack appeared in bottom, on top of USB. Looks like whole bezel will fall apart.
That sucks. So far, no scratches after about 8 months use. Good to be on the lookout for them though!