Develop Bugs

Screen issues but won't replace my device.

I bought my nexus from Google play and called Google but they said they can't give me a replacement but they can put me on to Samsung to send it in for repairs. I followed through and they gave me all the numbers and what not but the only reason I really wanted a new device was because of the scratches on my screen, and I don't think I can live without my phone for 10 days. What should I do, is there any way to fix the scratches? Would a screen protector cover it? Should I call back and complain seeing as though these issues were here since I bought the phone but I went on vacation on the third week after buying it.
Sent from my Galaxy Nexus using xda app-developers app

Mylenthes said:
I bought my nexus from Google play and called Google but they said they can't give me a replacement but they can put me on to Samsung to send it in for repairs. I followed through and they gave me all the numbers and what not but the only reason I really wanted a new device was because of the scratches on my screen, and I don't think I can live without my phone for 10 days. What should I do, is there any way to fix the scratches? Would a screen protector cover it? Should I call back and complain seeing as though these issues were here since I bought the phone but I went on vacation on the third week after buying it.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I doubt complaining will help. The fact you have had it and used it for 3+ weeks without noticing the scratches are probably the reason Google are reluctant to replace it FOC. They probably assume you would notice and make a claim after a day or two, not a few weeks. A decent screen protector MAY cover the scratches and for a few dollars/pounds/euros its probably your best and easiest bet.
Sent from my Galaxy Nexus using xda app-developers app

killyouridols said:
I doubt complaining will help. The fact you have had it and used it for 3+ weeks without noticing the scratches are probably the reason Google are reluctant to replace it FOC. They probably assume you would notice and make a claim after a day or two, not a few weeks. A decent screen protector MAY cover the scratches and for a few dollars/pounds/euros its probably your best and easiest bet.
Sent from my Galaxy Nexus using xda app-developers app
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Click to collapse
Yeah its my fault, but I'm quite dissapointed I even have to go through this at all, my g2 never got a scratch and the nexus shluldmt have so much screen problems. I'll get a screen protector.
You think if I don't do anything that I can just not send it in? Or do I have to call or something?
Sent from my Galaxy Nexus using xda app-developers app

why not use a led light app to blowout the led? just a thought lol then they should have a reason to replace it

Issues with T-Mobile galaxy s3 quality control.

So... I bought my galaxy s3 from tmobile customer service. With a full upgrade I've only paid $ 179 of 16gb.
I've wanted the white one but they were sold out in 16. So I've went ahead and placed a exchange of the 32gb.
The first (white 32gb) had many dust stuck under the sceen... and interfere with the camera as well... so I've called to get me a same but different one that isn't defective this time. (New in box course) now the new one has huge gap on the metal bezel area... I could fit like 5 business card.
So I called again and placed another one...
This time I've told them to put a notation on my account so that the manufacture date is most recent... (both of my defective white phones were made in 7/4/12)
Where as my blue one is perfect...besides the dark pixels.
I really think Samsung's quality control isn't as what they claim to advertise as... I understand that no phones are perfect... but at least do a better job at hiding... lol
So in my opinion I could be getting a bad batch or just unlucky... I will keep you guys updated with my next replacement in white.
Please tell us your experience with similar problems.
Sent from my SGH-T999 using xda app-developers app

You are just being picky.

IRIE4IPIER said:
You are just being picky.
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Click to collapse
No he's not, he's paying for a new product so it shouldn't have any defects or problems. What's the point of a 720p screen if it has dust underneath. My 2 yr old g2 doesn't have any dust whatsoever so why should this.
Sent from my HTC Vision using xda app-developers app

IRIE4IPIER said:
You are just being picky.
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Click to collapse
No ****. How close do you have to have the phone to your face to notice "Dark pixels?"

I wasn't aware that these screen panels could have dust considering the digitizer and screen are fused together. Hmm... :sly:
Sent from my Galaxy Nexus using xda premium

Mine already has cracks in the bezel, only issue so far. Much better than the Galaxy Nexus screen issues or the first batch of One X ones.
Sent from my sexy white Galaxy S3 on T-Mobile

My first one had really weird screen issues (looked like there were fingerprints underneath the screen) but I haven't noticed anything out of the ordinary on my second. 32 GB white.

I got wobbly power button and volume buttons...
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Cerv3r said:
I got wobbly power button and volume buttons...
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Click to expand...
Click to collapse
They're supposed to wobble...
Sent from my sexy white Galaxy S3 on T-Mobile

I bought a white 16gb 2 days before launch and everytime it vibrated it sounded like something loose was in the phone.. I returned it, got another white one. no problems with it.
Sent from my SGH-T999 using Tapatalk 2

So lets see here. Samsung has probably manufactured what 10 million Galaxy S3's? I would expect some to have issues. Mine has none of these flaws.

I got a perfect phone! Trolololololololo lo lo lo lo jk I got a bad screen same issue as the tom skyrocket. Blobs and stuff you know
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woostar88 said:
So... I bought my galaxy s3 from tmobile customer service. With a full upgrade I've only paid $ 179 of 16gb.
I've wanted the white one but they were sold out in 16. So I've went ahead and placed a exchange of the 32gb.
The first (white 32gb) had many dust stuck under the sceen... and interfere with the camera as well... so I've called to get me a same but different one that isn't defective this time. (New in box course) now the new one has huge gap on the metal bezel area... I could fit like 5 business card.
So I called again and placed another one...
This time I've told them to put a notation on my account so that the manufacture date is most recent... (both of my defective white phones were made in 7/4/12)
Where as my blue one is perfect...besides the dark pixels.
I really think Samsung's quality control isn't as what they claim to advertise as... I understand that no phones are perfect... but at least do a better job at hiding... lol
So in my opinion I could be getting a bad batch or just unlucky... I will keep you guys updated with my next replacement in white.
Please tell us your experience with similar problems.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
You must be single and/or your colleagues and spouse, love when you're away lol. I'd hate to get you in the phone at work
Sent from my Nexus 7 using Tapatalk 2

theking_13 said:
They're supposed to wobble...
Sent from my sexy white Galaxy S3 on T-Mobile
Click to expand...
Click to collapse
No they aren't. Mine used to firm.. my friend's are still firm though
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bipoler said:
You must be single and/or your colleagues and spouse, love when you're away lol. I'd hate to get you in the phone at work
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Looks like someone forgot their meds tonight! 5 posts in about 10 mins? All useless.
Next time please go try to pick your fights in the physical world where it means something!
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DocHoliday77 said:
Looks like someone forgot their meds tonight! 5 posts in about 10 mins? All useless.
Next time please go try to pick your fights in the physical world where it means something!
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
dc bay....scary....please don't fool low my post count that is DEEP
Sent from my Nexus 7 using Tapatalk 2

The guy shouldn't ***** about it, just exchange the phone. You make millions of phones bound of them a few are going to have flaws... Mass production.. and if you ever worked in quality control you know not EVERY SINGLE product gets checked just a few random ones...

SebasC said:
The guy shouldn't ***** about it, just exchange the phone. You make millions of phones bound of them a few are going to have flaws... Mass production.. and if you ever worked in quality control you know not EVERY SINGLE product gets checked just a few random ones...
Click to expand...
Click to collapse
Correct. Look at the Asus Transformer Prime forums for manufacturing defects Haha. Just exchange the dud and move on buddy. Them enjoy your perfect one because this phone ROCKS!
Sent from my SGH-T999 using Tapatalk 2

Oddly enough I had to exchange my gs3 because it couldn't get a 4g signal. Really weird. But now I have one that works perfectly.
Sent from my SGH-T999 using Tapatalk 2

Ok it seems like some people are being rude
I said the first one (blue) has dark spots but I dont care for it ... oh but the device itself is perfect. No other flaws.
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Zagg Invisible Shield Extreme

I just got an email for these today and I'm thinking about ordering one. What do you guys think? anyone else gonna get it?

Better then the zagg hd? Didn't think it could get better....
Haha just saw the video and I'm sold.. I don't care if it's back to the orange peal..that's a hard core screen protector lol
But think it's for Iphone only?
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waiters said:
Better then the zagg hd? Didn't think it could get better....
Haha just saw the video and I'm sold.. I don't care if it's back to the orange peal..that's a hard core screen protector lol
But think it's for Iphone only?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Nope its for the S3 too! No actual pics though
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Interesting... gonna wait to see reviews
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DUBVGALAXY said:
I just got an email for these today and I'm thinking about ordering one. What do you guys think? anyone else gonna get it?
Click to expand...
Click to collapse
40 seconds in, that arrow destroys that protector. No way that didn't scratch the phone. If this is orange peel, no thanks, but if not it might be better than the HD. My HD has soo many indentions and I work in an office!

thacounty said:
40 seconds in, that arrow destroys that protector. No way that didn't scratch the phone. If this is orange peel, no thanks, but if not it might be better than the HD. My HD has soo many indentions and I work in an office!
Click to expand...
Click to collapse
Any is better than the HD, it's a piece of junk
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I have brought the original one and the two that i received (i brought into buy1get2 promo) after some days started to appear some marks below the protector... very frustrating.

Is anyone planning on getting the extreme? The video they have of the iPhone one seems quite impressive. I would love to read some reviews. .2mm seems like a lot to add. I've seen some cases that thin on eBay.
Sent from my SGH-I747M using xda premium

I'm definitely picking one of these up... can't wait to test it out, the HD one is smooth for your fingers, but the fear of dropping the phone will be gone with this screen protector.

bigmann77 said:
I'm definitely picking one of these up... can't wait to test it out, the HD one is smooth for your fingers, but the fear of dropping the phone will be gone with this screen protector.
Click to expand...
Click to collapse
Awesome can't wait to hear how it is
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This will extremely suck like the rest of their products. I had an hd and ripped it off in four days.. rather go bare then use a zagg.
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smoothiex said:
This will extremely suck like the rest of their products. I had an hd and ripped it off in four days.. rather go bare then use a zagg.
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Click to collapse
Not quite sure why everyone hates zagg. I'm quite fond of their products. I had an invisible shield on my S2 for the entire life of the phone and it was great. I've never had a protector that self heals like the zaggs do. Also have the hd for my s3 and really liked it but my tpu cases bubbled it up so I'm sending for a replacement (another plus)
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If I buy zagg full body is the screen the hd and the back is the regular one?
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DUBVGALAXY said:
Not quite sure why everyone hates zagg. I'm quite fond of their products. I had an invisible shield on my S2 for the entire life of the phone and it was great. I've never had a protector that self heals like the zaggs do. Also have the hd for my s3 and really liked it but my tpu cases bubbled it up so I'm sending for a replacement (another plus)
Sent from my SGH-I747M using xda premium
Click to expand...
Click to collapse
I went through 3 zaggs with my wife's iPod and 2 for my old blackberry. Then I tried one with my s3 and just another disappointment. Needless to say all our devices are zagg free. There is no way that im that unlucky to get all defects. So my opinion is that they are very low quality and shouldn't charge as much as they do for their inferior products. My blackberry has a $5 screen protector that lasted 3 years and is still on there. Currently my s3 is naked until the revised specter comes out.
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The original zagg sucked.. Would start to collect dirt and come off after a month...
The zagg hd I haven't had that problem with YET but also I don't expect to. It's like half the thickness or less so I expect it won't have the same problem as the orange peal version
Sent from my SAMSUNG-SGH-I747 using xda premium

Just picked one up at Best Buy for $35 and this thing is pretty thick! It's so thick it sits higher than the home button. Smooth as butter. I'm still waiting for it to completely dry but I don't think it's as clear as the Zagg HD. Makes the screen look kind of grainy. Oh well, I still like it. Definitely not going to test its durability like it was in the iphone video.

jbreeze228 said:
Just picked one up at Best Buy for $35 and this thing is pretty thick! It's so thick it sits higher than the home button. Smooth as butter. I'm still waiting for it to completely dry but I don't think it's as clear as the Zagg HD. Makes the screen look kind of grainy. Oh well, I still like it. Definitely not going to test its durability like it was in the iphone video.
Click to expand...
Click to collapse
I was at best buy the other day and they didn't have any.. Might have to go back.
Our screens are very easy to break so screen protection is very important.
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---------- Post added at 04:44 PM ---------- Previous post was at 04:39 PM ----------
http://m.youtube.com/watch?v=GBRa8o3R1hE&desktop_uri=/watch?v=GBRa8o3R1hE
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waiters said:
I was at best buy the other day and they didn't have any.. Might have to go back.
Our screens are very easy to break so screen protection is very important.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Look at Best Buy's website and check their inventory at the nearest store. I was surprised they had them because on Zaggs website there back ordered till the first week of October.

We tested it out at work last night product is legit. We tested it on a Galaxy S3 since I saw this post on google I registered but noticed I need to make 10 posts to be able to post a link to youtube but just search youtube "ZAGG InvisibleShield Extreme Galaxy S3 Test." or type "youtu.be/GBRa8o3R1hE"

Nick8961 said:
We tested it out at work last night product is legit. We tested it on a Galaxy S3 since I saw this post on google I registered but noticed I need to make 10 posts to be able to post a link to youtube but just search youtube "ZAGG InvisibleShield Extreme Galaxy S3 Test." or type "youtu.be/GBRa8o3R1hE"
Click to expand...
Click to collapse
I like how y'all are laughing as you wack that beautiful device with a hammer lol.
Sent from my Galaxy S III using Tapatalk 2

Toddler threw wife's Sensation in a coffee cup

We do have a subsidized phone available through T-Mo, so I'm inclined to use that.
GS3 seems like the obvious choice, but I'm loathe to hand her electronics destroying hands a new phone (this is her 3rd phone in just over 2 years. The others were similarly destroyed).
I'd be very tempted to hand her the GN and keep the GS3
How annoyed am I going to be with the GS3?
Other ideas?
And why couldn't she have waited a month until the Galaxy Note 2 came out?

Why not get her an older phone like the defy lol
Sent from my Galaxy Nexus using Tapatalk 2

Get her a flip phone
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Defy as suggested or.. dare I say an iphone with LifeProof (waterproof) case.. Honestly, no pun intended, but people like that should not be owning a smartphone. They are fragile devices and cannot take much of a beating.

akira02rex said:
Defy as suggested or.. dare I say an iphone with LifeProof (waterproof) case.. Honestly, no pun intended, but people like that should not be owning a smartphone. They are fragile devices and cannot take much of a beating.
Click to expand...
Click to collapse
Chris Brown??!
Sent from my Galaxy Nexus using xda app-developers app

Cheap flip phone/blackberry/low end android phone off of eBay until she learns to be responsible with an expensive phone. Save the subsidies for yourself.

phatmanxxl said:
Cheap flip phone/blackberry/low end android phone off of eBay until she learns to be responsible with an expensive phone. Save the subsidies for yourself.
Click to expand...
Click to collapse
Agreed. Check Craigslist too.
Honestly the Lifeproof case is a good idea too.

Same thing happened to me. My wife broke 3 phones and a laptop in just over a year. She now has an old flip phone and only uses the desktop computer. Electronics are way too expensive to be careless with.
Sent from my Galaxy Nexus using xda premium

tristandespain said:
Same thing happened to me. My wife broke 3 phones and a laptop in just over a year. She now has an old flip phone and only uses the desktop computer. Electronics are way too expensive to be careless with.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
ouch! thats a harsh punshment! (i am thinking those old chunky desktops)

Wow, women have no respect when it comes to electronics. The ones that do are obviously witches.
Sent from my Galaxy Nexus

mrdevil_25 said:
ouch! thats a harsh punshment! (i am thinking those old chunky desktops)
Click to expand...
Click to collapse
It's a fairly new desktop. She actually prefers to use it. It gets expensive replacing electronics every other month. I wish I could somehow force her to use only Internet Explorer. That would be the ultimate punishment.
Sent from my Galaxy Nexus using xda premium

tristandespain said:
Same thing happened to me. My wife broke 3 phones and a laptop in just over a year. She now has an old flip phone and only uses the desktop computer. Electronics are way too expensive to be careless with.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
lol my girls the same way. within three months of getting any phone either the screen gets cracked or the charger port is broken. or both
Sent from my Galaxy Nexus using xda premium

Perhaps you could look around and checks phones that will have a nice resale value right now. Not sure what choices you have with tmobile. A gs3 could be had for $200 upgrade price, flipped for $500+ and then buy a nice little mid range expendable phone that will get the job done. Or maybe buy two. This method has it's goods and bads, but if a smartphone is really needed for phone amd text, and the extras for distraction/minimal tasks and getting on the web for fun, reading or tips on breasts hurt while breastfeeding then this might be a good path. Otherwise, get a nice little unlocked nokia or moto for cheap until toddler destruction improves.
"You're doing it wrong. Again. Lol." -- Apple

Get her an International Droid RAZR. Kevlar and water proof.
Sent from my Galaxy Nexus using xda app-developers app

Or a defy as suggested. My friend accidently dropped his off the top of a 2 story building while taking a picture. He walked down, picked it up, entered a caption and posted it (he was using instagram). There's just a little nick in one of the corners now.
Also it's waterproof, so that helps with the drink issues.

CJHolderUK said:
Wow, women have no respect when it comes to electronics. The ones that do are obviously witches.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
This generalization is pretty disrespectful, despite the fact you tried to add that you understand there are women who do, this still was a harsh post. We do have female users.
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Pretty sure it was a tongue in cheek post
Sent from my Galaxy Nexus using xda app-developers app

The key word I see here is toddler, give the toddler that busted sensation. That way he/she has their own phone to dunk in coffee. The other thing is to teach your wife the proper way to deal with water damage, ie battery pull and rice.

And teach her not to put her phone in front of a baby. And tell her she won't like it the next time it happens.
Will the next nexus have a longer screen?

why does she need a phone in the kitchen in the first place?

Anyone not have their SIII in a case?

Just curious. I got my SIII on the 29th and haven't bothered with a case yet. My previous phone was an archaic Motorola Razr V3m that I had for 5 years and in that time I only dropped it a couple times on the carpet, and once it hit my closet door track which did put a ding on it. I'm thinking of just forgoing a case.

Only have ghost armor in mine. No hard case.
Dropped quite a few times. Usually just the battery case pops off in the harder falls. One fall left an slight dent that I didn't even notice till later.
Have dropped on sides and front. No screen cracks yet. No scratches...only because of the skin that covers the full body.
Sent from my SGH-T999 using xda premium

I drop my phone like everyday so I cant take that risk .
I have 2 wallet cases even to protect my screen
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Where did you get the soft pouch? I love having those in my pockets tobjust slide the phone and out of there. I always have crap in my pockets having this will be nice.
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Never bother with cases, bulky, ugly and unpractical. Had everything from a Nokia to iPhone 4s. Dropped all at least once when getting out of the car with my good luck none ever broke just a chip lol. However a screen protector is a must for resale value, most people don't care about the back.
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Without a case I feel I'm going drop it or its going slip out my hand so, I got it in a case..
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I only use leather holders with belt clips for carrying. Never ise the permanent cases. With a case phone wont fit in windshield mount thats made just for this phone.
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I have a thin spigen case... Adds no bulk, and and keeps the camera glass off the table when I set it down. I never drop my phone so protection is not an issue, and just the screen (zagg), and the camera lens.
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I dropped once whit no case it was really like a 60cm drop and now when i have dark backgrounds at night i see black spots this phone is pretty sensitive its really suggested to buy a case..
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I always have a case on any phone I have. But I've been seeing so many Asian people (not racist, just my observation) in nyc that aren't rocking a case. Makes me nervous lol
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shahkam said:
I dropped once whit no case it was really like a 60cm drop and now when i have dark backgrounds at night i see black spots this phone is pretty sensitive its really suggested to buy a case..
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Click to expand...
Click to collapse
I've just recently noticed that they're 3 dark spots behind the glass myself. I only noticed it while I was flashing a ROM and it got stuck on just a black screen but was still illuminated. Wonder what that can be. I haven't dropped this phone that i can recall.
As far as cases go, I normally don't buy them but i do have a TPU case for this phone that i put on every now and then
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bdveteran18 said:
I've just recently noticed that they're 3 dark spots behind the glass myself. I only noticed it while I was flashing a ROM and it got stuck on just a black screen but was still illuminated. Wonder what that can be. I haven't dropped this phone that i can recall.
As far as cases go, I normally don't buy them but i do have a TPU case for this phone that i put on every now and then
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I have several of these dark spots at night while viewing stuff like an youtube video it can also be caused by pressure like lets say you've left it in your pocket and it may have gotten some pressure applied to it it can cause it also..
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shahkam said:
I have several of these dark spots at night while viewing stuff like an youtube video it can also be caused by pressure like lets say you've left it in your pocket and it may have gotten some pressure applied to it it can cause it also..
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
This was a common issue with the t989(s2) right out of the box it's a defect call T-Mobile and get a free warranty replacement. Probably shouldn't mention the drop although pretty sure that has nothing to do with it as I'm on my second s3 and they have both had dark spots. It took me three tries to get a perfect s2

sbell7105 said:
This was a common issue with the t989(s2) right out of the box it's a defect call T-Mobile and get a free warranty replacement. Probably shouldn't mention the drop although pretty sure that has nothing to do with it as I'm on my second s3 and they have both had dark spots. It took me three tries to get a perfect s2
Click to expand...
Click to collapse
Meh it doesn't bother me that much because i don't want to go through warranty exchange and re root cwm etc etc.. but thanks for letting me know !
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shahkam said:
Meh it doesn't bother me that much because i don't want to go through warranty exchange and re root cwm etc etc.. but thanks for letting me know !
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yeah I plan on keeping mine for a while at least when my manufactures warranty is coming to an end I'll have a legit reason to get a brand new/refurb phone.

Yea those dark spots were bad on the t989 actually very bad. The gs3 is a long way from that but this is definitely the result of their amoled screen

I'm using a D30 case from T-Mobile but I have never dropped my phone, I rarely leave it out unless it's on the charger when I'm in bed. I don't get how people don't protect their devices in some way.

The glass of this phone seems to cracked too easily, so I bought a case for this phone. This is the first phone I ever feel that need a case. I had the galaxy s and the iphone 4 and both were never in a case.
Sent from my SGH-T999 using Tapatalk 2

SGSIIIUser said:
The glass of this phone seems to cracked too easily, so I bought a case for this phone. This is the first phone I ever feel that need a case. I had the galaxy s and the iphone 4 and both were never in a case.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
I bought the GS3 at full price no contract or upgrade, I'm not trying to tell anyone how to take care of their things but if anyone is willing to just throw away 650$ because not having a case on their device is restricting then my hands are willing to catch it lol.
Sent from my Galaxy S III using XDA Premium.

Just a sunglasses bag.