faulty nexus? - Samsung Galaxy Nexus

i ordered a verizon nexus off ebay for a decent price. physically it looked great but the battery life has been pretty bad. overnight i can get it down to 3% an hour discharge just sitting there, but when i actually use it i'm lucky to get an hour and a half screen on time. and that's using an underclocked kernal.
also, it seems that no matter what rom or kernal i use i get a freeze once a day where i have to pull the battery. not an SOD but the screen is on and frozen and the phone is totally unresponsive. stock or custom rom, stock or custom kernal.
did i get hosed with this phone?
PS i ordered a new samsung battery just in case but it didn't help

We need more information. Sound like user error?
Sent from my Galaxy Nexus using Tapatalk 2

how in the world did you come to that conclusion? and what other information would you like? this isn't even close to my first android phone
ok more info.. LTE off. bluetooth off. wifi off. screen on auto (i know the auto isnt' the best but i need to be able to see the screen when i'm out in the sun) couple of phone calls, couple of texts. checked FB a few times. if i'm using the phone for 5 minutes i can watch the battery go down 2 ticks.
also some times when i wake the phone up it lags like mad until i turn off the screen and turn it back on. raised the minimum CPU speed but it still does it. also the phone does go into deep sleep and doesn't seem to wake itself often

ok my phone just froze in recovery too. something is not right here

My guess is main board. My first GNex had little flaws that I thought were just software/New technology problems - NFC tags were often hard to register, reboots at random, power button taking a few tries to activate from time to time, device freezing at odd times. Then one day it just wouldn't turn on. Still under warranty, got it replaced, and now realize how defective it was.
Sent from my Xoom using xda premium

Winesnob said:
My guess is main board. My first GNex had little flaws that I thought were just software/New technology problems - NFC tags were often hard to register, reboots at random, power button taking a few tries to activate from time to time, device freezing at odd times. Then one day it just wouldn't turn on. Still under warranty, got it replaced, and now realize how defective it was.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
i guess since i'm not the original owner i'm probably out of luck. guess i'll contact the seller and see what happens

i think i kno whats causing the lag ! i cant really say but battery life ! to get rid of the lag install this app https://play.google.com/store/apps/...wsMSwxLDMsImNvbS5rb3ZpdC5wLmZvcmV2ZXJnb25lIl0.
let it fill ur sd card and when its about 90% or so done ! stop the filling and do "release free space" then reboot bout 3-4 times ! ur lag should be gone !
it worked for me , cant really say it'll work for u ! but give it a shot
edit- DO NOT USE THE PHONE (no sms,calls NOTHING) while this procedure is going on, or else itll freeze and get stuck on bootanimation (at times ) ! and prevent it from going to sleep ! do 10 min for screen timeout in display settings !

That's one of the most ridiculous things I've ever heard.
Someone else try it! lol

jimmyco2008 said:
That's one of the most ridiculous things I've ever heard.
Someone else try it! lol
Click to expand...
Click to collapse
Can attest to the app "Forever Gone" doing its job. :good:

well it looks like its a moot point anyway. i bought this phone so i could go prepaid when i left my job but verizon is ridiculous with their plans. they won't let me put the nexus on a prepaid plan , but they'll let me get 300 mb of data for 80 bucks a month! bunch of thieves. i guess i'm gonna get a nexus 4 and tmobile prepaid

I feel ya man, this is probably my last Verizon phone, bought it off contract too so I can leave anytime B)
Verizon's 3G has gone to hell in many places, like Sprint-speed, I mean 4G my record is about 33 Mbps down, but I live in an "Extended 4G Coverage Area", A.K.A. no 4G and barely any 3G, where I'm lucky to pull 200 kbps down...
T-Mobile doesn't have this problem, and I don't need the exclusive Verizon coverage anymore... Looks like I made up my mind lol, no I'll be here for a while.
Sent from my Galaxy Nexus using xda app-developers app

murso74 said:
i guess since i'm not the original owner i'm probably out of luck. guess i'll contact the seller and see what happens
Click to expand...
Click to collapse
That doesn't matter. The warranty goes with the phone, not the owner. As long as its under warranty they will replace it.
Sent from my toro+ via Tapatalk

hmm maybe i'll send it to them then and then sell it on ebay. thanks

Related

[Q] Extremely Slow Screen Wake Up Delay?

Just picked up the phone today and noticed a long delay between pressing the power button and the screen waking up. When it is plugged in there is no delay at all. The delay occurs whenever the phone is disconnected from a power source. It is about a 2 second delay. Is anyone else experiencing this? Best Buy didn't have another unit and the Sprint store was useless and wouldn't unplug their demo unit to compare.
I saw a thread concerning the standard Galaxy S II, but nothing Epic 4G Touch specific.
Thanks.
*update*
Just to make things perfectly clear, here is a video of the delay time:
http://www.youtube.com/watch?v=vqJc_nYuwac
*older update*
Downloaded Soft Locker Free and it allows the phone to instantly wake with no delay by bypassing a deep sleep mode. I'm unsure about how detrimental this is to the battery, but at least it's a fix. I'd still like to know if all Epic Touch phones have the wake up lag, though.
mine is doing this too.. are you using a SD Card wallpaper? I am. not sure if thats affecting things.
I have not noticed any delays on mine.
I have noticed this as well. I'm using a stock wallpaper.
Sent from my SPH-D710 using xda premium
thedeadletters said:
Just picked up the phone today and noticed a long delay between pressing the power button and the screen waking up. When it is plugged in there is no delay at all. The delay occurs whenever the phone is disconnected from a power source. It is about a 2 second delay. Is anyone else experiencing this? Best Buy didn't have another unit and the Sprint store was useless and wouldn't unplug their demo unit to compare.
I saw a thread concerning the standard Galaxy S II, but nothing Epic 4G Touch specific.
Thanks.
*update*
Downloaded Soft Locker Free and it allows the phone to instantly wake with no delay by bypassing a deep sleep mode. I'm unsure about how detrimental this is to the battery, but at least it's a fix. I'd still like to know if all Epic Touch phones have the wake up lag, though.
Click to expand...
Click to collapse
You shouldn't do that, it will be detrimental to your battery. Deep sleep mode means that the processor is technically off, provided the phone doesn't have any tasks to run while the screen is off.
Its perfectly natural for your phone to wake up immediately when plugged in, because that's how samsung designed the galaxy's. No need to deep sleep when the phone's getting a charge.
By restricting your phone from sleeping (affectionately referred to as wake lock),your forcing your processor to run for nothing, most likely at 200mhz. When it's all said and done, I estimate you'll end up shaving off about 5 hours of battery life. Not worth it to me, just learn to deal with 1 sec it takes to wake up the phone.
On a lighter note, I find it amusing that you've installed an app that now makes the phone do something that is commonly known as a bug and a lot of people spend their time trying to squash. Lol.
Sent from my SPH-D700 using xda premium
squshy 7 said:
On a lighter note, I find it amusing that you've installed an app that now makes the phone do something that is commonly known as a bug and a lot of people spend their time trying to squash. Lol.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
+1LOL*10
The amount of threads I have read, the hundreds if not thousands of posts I have seen the hundreds of developers that have all chased wake-lock bugs are all disgusted right now. Thousands if not tens of thousands of man hours have gone into chasing the wake-lock bugs down on many many many devices....in roms, in kernels in conflicting apps. For years. Sometimes its simple, sometimes it's given up on completely.
You are right. Wow, just, wow.
daneurysm said:
+1LOL*10
The amount of threads I have read, the hundreds if not thousands of posts I have seen the hundreds of developers that have all chased wake-lock bugs are all disgusted right now. Thousands if not tens of thousands of man hours have gone into chasing the wake-lock bugs down on many many many devices....in roms, in kernels in conflicting apps. For years. Sometimes its simple, sometimes it's given up on completely.
You are right. Wow, just, wow.
Click to expand...
Click to collapse
Lol, I'm actually crying a little from laughter. The scenario you described was exactly what went through my head when I wrote that
EDIT: to the OP, this is all in jest, no offense meant. But seriously, don't wake lock your phone.
Sent from my SPH-D700 using xda premium
I've noticed it too, but it isn't too bad of a lag. Not snappy like the EVO 4G, but not a dealbreaker, not on this.
Don't wakelock the phone.
Voluntarily wake locking a phone? Haven't heard that before lol
Sent from my PC36100 using xda premium
Journeyjeans said:
I've noticed it too, but it isn't too bad of a lag. Not snappy like the EVO 4G, but not a dealbreaker, not on this.
Click to expand...
Click to collapse
Thanks for all the responses. My past Android phones (Evo and Evo 3D) didn't have any delay whatsoever, which is the origin of the original post. The power of the Galaxy S2 phones is pretty much legendary, which is why I'm surprised about this power saving feature. Reviews boast quick boot times, but I would argue that a regular wake time is much more useful and realistic to have. I do understand the basic premise that a powerful phone consumes more battery, but that didn't make any other dual core phone I've seen require this precaution.
Therefore, why is it that others forego this feature if it ultimately saves so much battery that Samsung has made it a default feature on their latest phones?
Updated the OP with a video. Please view and tell me if this is the norm.
I watched the video, mine is not that slow delay.
justwonder said:
I watched the video, mine is not that slow delay.
Click to expand...
Click to collapse
+1 return it
Sent from my SPH-D710 using XDA App
I wouldn't return it Hold tight for custom rom.
I'm sure tweak will be around the corner to improve wake up response
sling said:
I wouldn't return it Hold tight for custom rom.
I'm sure tweak will be around the corner to improve wake up response
Click to expand...
Click to collapse
Funny how mine has all my apps on it... (over 40) and a **** load of music... And for the life of me I cant get it go lag like that.... I had a refurbished evo 3d that did that... I called sprint.after factory reset and.a few battery pulls... Id just return it.
roms dont fix all bugs let alone one random wake lag problem and the op may have to deal with it as most of us dont have lag like that...
@op if you got it from a store id bring it in.... if a rep says its suppose to do that.... Tell them your older android phone didnt do it... Then ask to speak to a manager
Sent from my SPH-D710 using XDA App
Yeah... I had a feeling it was worse than it should have been. Though it's true a custom ROM could fix it, it would probably implement a fix similar to Soft Locker (which is obviously shunned for its battery draining ability). Also, I'd much rather have a device in proper working order to begin with. The Best Buy I got it from only had 2 on launch day, so here's hoping I find one that has it in stock.
Thanks for all the replies.
My delay is similar to the video. How does everyone else compare after seeing the video?
Sent from my SPH-D710 using xda premium
I had the same issue. Move the pic from ur sd card to ur internal. Open in using myfiles and set as lockscreen
Sent from my SPH-D710 using xda premium
Thanks. Stupid question but how do I move it. I only know how using root explorer on a rooted phone.
Sent from my SPH-D710 using xda premium

New GN froze had to pull battery...No big deal?

Hi everyone,
New GN,
ITLF41
19250UGKL1
yakjuux
4.01
I've only unlocked it, haven't done anything else.
I was only replying to a text message and in the middle of text, GN froze and the screen went black with a white line across top of screen.
Seemed to occur while the auto-rotate function was trying to rotate screen.
I also noticed the auto rotate on my GN does not work well at all. Sometimes it does, sometimes it will not no matter how long I wait.
Nothing worked, had to pull battery.
Seems fine after replacing battery.
I wouldn't be concerned but for the fact that I was not using 3rd party apps or a different rom. The force 2d option is off.
Is maybe something funky with the GN auto-rotate feature in 4.01?
test4echo said:
Hi everyone,
New GN,
ITLF41
19250UGKL1
yakjuux
4.01
I've only unlocked it, haven't done anything else.
I was only replying to a text message and in the middle of text, GN froze and the screen went black with a white line across top of screen.
Seemed to occur while the auto-rotate function was trying to rotate screen.
I also noticed the auto rotate on my GN does not work well at all. Sometimes it does, sometimes it will not no matter how long I wait.
Nothing worked, had to pull battery.
Seems fine after replacing battery.
I wouldn't be concerned but for the fact that I was not using 3rd party apps or a different rom. The force 2d option is off.
Is maybe something funky with the GN auto-rotate feature in 4.01?
Click to expand...
Click to collapse
Yes, versions 4.0.2 and 4.0.3 fix a LOT of little issues with the GN. They really should've released the phone with one of those 2 versions rather than 4.0.1.
I don't think you should be too worried about battery pulls unless they happen more often than you like.
Just like a computer...rebooting or pulling the battery at least once a week is recommended!
sent from my Nexus Prime
Simer03 said:
Just like a computer...rebooting or pulling the battery at least once a week is recommended!
sent from my Nexus Prime
Click to expand...
Click to collapse
? when do you pull a battery out of a computer?
... haven't received a reboot since day one.
OJ in Compton said:
Yes, versions 4.0.2 and 4.0.3 fix a LOT of little issues with the GN. They really should've released the phone with one of those 2 versions rather than 4.0.1.
I don't think you should be too worried about battery pulls unless they happen more often than you like.
Click to expand...
Click to collapse
Ok great!
This is my first smart phone EVER....lol
Its a tough go catching up with all I've missed.
Thanks!
Simer03 said:
Just like a computer...rebooting or pulling the battery at least once a week is recommended!
sent from my Nexus Prime
Click to expand...
Click to collapse
You really shouldn't be forcefully pulling the battery every week, that's terrible advice!
Goddamn it.....that's why I said "reboot" first! Lol!
sent from my Nexus Prime
Simer03 said:
Just like a computer...rebooting or pulling the battery at least once a week is recommended!
sent from my Nexus Prime
Click to expand...
Click to collapse
I'm a Network Admin for a large School Board. I know its strange I know nothing about smart Phones but I do know much about Wireless/Routers/switches and Computers.
If your rebooting computers once a week something is amiss....lol
I have servers and clients that have uptimes of 1 year+ before an update requires me to down a server or re-image a client.
In my case, if what had happened to my NEW GN happened on one of my OES2 Linux servers, Id be scrambling until the issue was found and fixed and i'd be none to happy.
But alas, a server is not a cell phone.
I hope it was a just a freak isolated incident.
You guys...I wasn't saying that u HAD to...if u HAVE to, then there's problems....but if u do it just because, it'll get rid of the little things, like the bug he has
sent from my Nexus Prime
Simer03 said:
You guys...I wasn't saying that u HAD to...if u HAVE to, then there's problems....but if u do it just because, it'll get rid of the little things, like the bug he has
sent from my Nexus Prime
Click to expand...
Click to collapse
LMAO...agreed!
I work for tmobile, at&t and Verizon! I've dealt with dumb little bugs that people have....pulling the battery is the first thing I tell them to do and 99% of the time, it fixes their bug! So why not just save yourself the time and be one step ahead of the phone!?
sent from my Nexus Prime
Simer03 said:
I work for tmobile, at&t and Verizon! I've dealt with dumb little bugs that people have....pulling the battery is the first thing I tell them to do and 99% of the time, it fixes their bug! So why not just save yourself the time and be one step ahead of the phone!?
Click to expand...
Click to collapse
One very simple reason: If you pull the battery in a bad moment, e.g. right when the hardware is writing something to the Flash memory, you might (soft-) brick your phone and lose all the data on it.
Simer03 said:
I work for tmobile, at&t and Verizon! I've dealt with dumb little bugs that people have....pulling the battery is the first thing I tell them to do and 99% of the time, it fixes their bug! So why not just save yourself the time and be one step ahead of the phone!?
sent from my Nexus Prime
Click to expand...
Click to collapse
Well because,
If I have to keep pulling the battery (which is NOT occurring thankfully so far) then I would say something is wrong and its not just a software bug. I would call it a blue screen of death in computer terms.
That could be anything from a hardware fault (Memory/CPU/IO sub system..etc) That would for me, mean taking it back.
A hard reset may temporarily fix the issue. But it doesn't solve the underlying problems.
I'm hoping the error was a one off. If it never occurs again, then we're good to go.
If it does, its goin back.
Same thing happened to me, the weird thing is it happened right after I completely reset the phone...
Sent from my Galaxy Nexus
big samm said:
Same thing happened to me, the weird thing is it happened right after I completely reset the phone...
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Yea its strange...
In my case the Auto rotate feature seems to be the common theme for funkyness.
Sometimes its quick, less than a second, sometimes it doesn't move at all.....
Then, a hard lock.
I realize that 4.02 and .03 fix some bugs but I have the Canadian ver. and google is not gonna update OTA for my NG.
I'm not ready for the whole, flash to "google's" stock rom yet. I just learned to unlock it...lol. If it locks again i'll try that. If it don't i'll leave well enough alone.
Oh by the way, to the Admins, sorry for not posting in the Q&A section. I though i was in the Q&A, my mistake.
Please by all means move the thread.
zephiK said:
? when do you pull a battery out of a computer?
... haven't received a reboot since day one.
Click to expand...
Click to collapse
Actually, I have to replace cmos batteries all the time.
Usually they are good for 4 or 5 years but sometimes not.
Some people don't know what "Hit F1 to continue" means and I get calls all the time.
So yes, its quite common to have to pull a bad battery when dealing with 2,000+ PC's ...
Simer03 said:
I work for tmobile, at&t and Verizon! I've dealt with dumb little bugs that people have....pulling the battery is the first thing I tell them to do and 99% of the time, it fixes their bug! So why not just save yourself the time and be one step ahead of the phone!?
sent from my Nexus Prime
Click to expand...
Click to collapse
Because I use a otterbox with my Galaxy Nexus and it's not very pleasent to keep taking my phone out of it's hard shell case and putting it back in?
Pulling the battery is always a last resort. If the phone is frozen, that is fine to pull the battery or you can hold power on the phone and it'll turn off by itself (not sure if this is in the GN but it was in Galaxy S1).
@test4echo: That's not the experience of a daily person. Not everyone deals with 2,000+ people on computers.
zephiK said:
@test4echo: That's not the experience of a daily person. Not everyone deals with 2,000+ people on computers.
Click to expand...
Click to collapse
You are correct. Its not a common everyday thing for most.
I was just suggesting a legit reason for why anyone would need to pull a computer battery.
On another note, i agree with you that having an otterbox case makes it even more of a pain to have to pull the battery.
I just had another freeze up while trying to get back to the main page using the launcher.
Im getting worried now. I've had this phone for 2 weeks and it was great until today....
I think I'm gonna bring it back to virgin just to be safe before my 30 days is up.
If its just software then the new one will do it as well but at at least I'll know thats what it is and either wait for samsung updates or update manually.
Again....nowhere in my response did I say u HAVE to pull the battery every week....I simply said its best if u do, nobody is gonna force u to! But when u do get a bug...pull that battery, and if it keeps happening, send it for warranty...simple
sent from my Nexus Prime

Tired of guessing, requesting help

I have been reading everyday since the day it came out... the same day I bought it.
Hope you all don't mind but I have quite a few questions/frustrations
1st, Battery life is killing me... cannot make it through a day, I have put my screen on auto which seems a lot dimmer than set to 40 or 60%. All I do is play some solitaire, check mail a lot, a little bit of net, maybe 30 minutes of calls (tops) a few txt msgs, with maybe 2 hours or slightly more of screen time.
External speaker is embarrassing... tried showing a video to a friend with an iphone and felt like flushing the damn phone after he did the same.
Data connectivity is still hit and miss... one minute I have 4 bars of 4G and the next I have none.
I am on (details in sig) 4.0.4 (Craig Gomez version) with the newest radios. The device is a serious work tool for me so I really don't have the time to try different ROMS or kernels all the time... I need it always ready for calls, emails and occasional RDP or Logmein sessions .
For those of you have actually tried many/experienced in the world of various ROMs & kernels... do you have a suggestion of what to do with my setup?
Between the battery and data connectivity I feel the phone is close to crap... my friends with Razors have none of these problems and I feel like I am ready to snap.
BTW... if you could be even more kind... if you have a suggestion on what to run, could you suggest a brief set of instructions... i.e. nandriod, full wipe, install this first that second...
Thanks for any and all help... I sure would like to come up with or remember a reason why I have this and not a razor max.
Do you have the latest radios? That will make a difference. I do know the speaker is weak. There's not much to do but for a volume hack, some roms have it enabled.
Id ask for a replacement phone if battery is that bad and you can't get a decent signal anywhere but other phones can. Sounds like a defective phone.
I've been using Android Revolution for about 2 weeks, and as for today, I don't think there's anything as good as it. It's just like stock, just a little bit faster. I have great battery life, 5 to 6 Hours of screen on time, AutoBrightness, sync on, wifi always on, etc, it's pretty good, you should give it a try.
I've also used AOKP (with FrancoKernel and with stock kernel), and even tho I liked all extra features, in my experience, with screen off, it drains battery a looot faster that stock/ARHD.
I used an app called equalizer to fix the speaker
veloslave said:
I have been reading everyday since the day it came out... the same day I bought it.
Hope you all don't mind but I have quite a few questions/frustrations
1st, Battery life is killing me... cannot make it through a day, I have put my screen on auto which seems a lot dimmer than set to 40 or 60%. All I do is play some solitaire, check mail a lot, a little bit of net, maybe 30 minutes of calls (tops) a few txt msgs, with maybe 2 hours or slightly more of screen time.
External speaker is embarrassing... tried showing a video to a friend with an iphone and felt like flushing the damn phone after he did the same.
Data connectivity is still hit and miss... one minute I have 4 bars of 4G and the next I have none.
I am on (details in sig) 4.0.4 (Craig Gomez version) with the newest radios. The device is a serious work tool for me so I really don't have the time to try different ROMS or kernels all the time... I need it always ready for calls, emails and occasional RDP or Logmein sessions .
For those of you have actually tried many/experienced in the world of various ROMs & kernels... do you have a suggestion of what to do with my setup?
Between the battery and data connectivity I feel the phone is close to crap... my friends with Razors have none of these problems and I feel like I am ready to snap.
BTW... if you could be even more kind... if you have a suggestion on what to run, could you suggest a brief set of instructions... i.e. nandriod, full wipe, install this first that second...
Thanks for any and all help... I sure would like to come up with or remember a reason why I have this and not a razor max.
Click to expand...
Click to collapse
Autobrightness will kill your battery more than a static 40 or 60%.
2 hours of screen on time seems normal for the Verizon Nexus.
Try the volume + app for your speaker problems.
There are some kernels that have sound boosts built in.
Signal drops means you should exchange the phone. Use the insurance.
Honestly if you hate the phone as much as it sounds, just get a different phone.
joshnichols189 said:
Autobrightness will kill your battery more than a static 40 or 60%.
2 hours of screen on time seems normal for the Verizon Nexus.
Try the volume + app for your speaker problems.
There are some kernels that have sound boosts built in.
Signal drops means you should exchange the phone. Use the insurance.
Honestly if you hate the phone as much as it sounds, just get a different phone.
Click to expand...
Click to collapse
Perfect response.
Don't get me wrong... I in no way "hate" phone, if I did I would have gotten rid of it.
I'm frustrated not stupid.
I am amazed that Verizon hasn't done something about it... most of the buyers of this phone are not IT savvy rooters... my phone works a lot better than stock, I cannot imagine how frustrated someone on 4.0.2 would be.
Anyway... I am going to take it back to stock and return it... guess I will try it (the new one) out stock but I know I will want it rooted. Guess I'll try some of the suggested software\ROMS.
I wonder what a stock one is coming with these days?
veloslave said:
Don't get me wrong... I in no way "hate" phone, if I did I would have gotten rid of it.
I'm frustrated not stupid.
I am amazed that Verizon hasn't done something about it... most of the buyers of this phone are not IT savvy rooters... my phone works a lot better than stock, I cannot imagine how frustrated someone on 4.0.2 would be.
Anyway... I am going to take it back to stock and return it... guess I will try it (the new one) out stock but I know I will want it rooted. Guess I'll try some of the suggested software\ROMS.
I wonder what a stock one is coming with these days?
Click to expand...
Click to collapse
I never called you stupid.
Stock phones will 99% come with 4.0.2 but like I said, they don't all have the problems you have.. except low speaker volume.
Sent from my Galaxy Nexus using xda premium
joshnichols189 said:
I never called you stupid.
Stock phones will 99% come with 4.0.2 but like I said, they don't all have the problems you have.. except low speaker volume.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Anyone that would keep a phone they hate would have to be stupid
Well... things just changed again.
Just talked with Verizon and he asked if I installed the update pushed out on the 25th? I told him I will give it a shot and get back to them.
Anyone got instructions for reverting back to stock?
veloslave said:
Anyone that would keep a phone they hate would have to be stupid
Well... things just changed again.
Just talked with Verizon and he asked if I installed the update pushed out on the 25th? I told him I will give it a shot and get back to them.
Anyone got instructions for reverting back to stock?
Click to expand...
Click to collapse
Check the stickies in the dev forum
Sent from my Galaxy Nexus using xda premium

Defective Radio?

I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
k.babymamma said:
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
Click to expand...
Click to collapse
I would definitely take it back and make them give you a new one.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
k.babymamma said:
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
Click to expand...
Click to collapse
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
Click to expand...
Click to collapse
With enough "negotiating" they'll take it back haha. Plus are you still within your no ask return window? Just explain how its sporatic but annoying to the point its not functional for reliable use and they should do something within their power to help ya out
Sent from my SAMSUNG-SGH-I317 using xda premium
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
Click to expand...
Click to collapse
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
UserNamer said:
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
Click to expand...
Click to collapse
Yes. I have decided to take it in later today, as my 14 days is up on Friday. I hope they have stock of them. Anyhow...I have another question. If a phone is sitting still with no movement (and the weather is good, lol) will there be variations in signal strength? I get 3 bars with 4G showing, then it drops to one tiny bar. Sometimes the 4G disappears then reappears. The it will go back up to 4 bars. All in the course 5 minutes! I do realize signal will vary with movement but will it if your phone is just sitting there?
I am trying to experiment a little. I just realized/remembered that I had (uneventfully) dropped my phone (not hard, in-case) about the same time as my dropped signal problem pretty much resolved itself. So then I was like, hmm, maybe there IS something loose inside. I've tried gently shaking/jarring it here on my desk, coincidentally with the bars dropping back to just 1 as a result. But then again it may be coincidental as they are seeming to waiver A LOT. I just wondered if it is normal.
I never really stared at my old phone (Galaxy1) here at my desk but I'm almost positive it always had more than 1 bar at this same location and I never noticed it waiver like this one. But like I said I never had to make myself stare at it to check, either! lol Just wondering if someone knows a little more about cellphone signal 101 than me.
I have the issue of no 4G HSPA+ but I can get a strong LTE signal when in an LTE reception area. I'm wondering if you are in an LTE area and can get LTE? Where are you located?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I have noticed problems with my GN2 as well. Mine shows I have signal but my data stalls or doesn't seem to work as it should. I'm in an area where there shouldn't be any problems. Only seems to happen in non LTE areas. Whenever I have LTE signal this thing is blazing fast.
Sent from my Nexus 7 using XDA Premium HD app
Update: Took the phone in. Basically, they had never heard of the issue with this phone. But...I walked away with a replacement. So far so good though I've had it only a few hours. The girl was very nice & explained even though I was borderline limit she would take care of me. I told her I received it Fri the 9th but she said they were basing the 14 days on the 7th! I said I didn't physically have it till the 9th! Jeeze. Moot point since she was going to take care of it anyhow but it just concerned me how (corporate) att could chop 2 days of my in-store return time!
So no, I'm not in LTE land, unfortunately. 3g H+ & E only though I can't complain about the coverage or speed. Good enough for me 4 sure.
The signal bars waivered quite a bit even while in the store. They said while some fluctuation is normal it shouldn't be as much as it was doing especially with the close proximity of the tower & good weather and especially while just sitting on the counter.
I downloaded the free app "No Signal Alert" from the Play Store. In just a few hours it recorded lost signal 4 times! (In a very good coverage area) [my first phone b4 the exchange] Consider using it if you want to see if you are losing signal like I was. Handy app!
Hopefully this is a good one. I know it sounds goofy but this phone seems to even move faster than the other. Weird. It will be interesting to hear if anyone else is having this problem. Maybe there was a bad batch of them or something? Like the Nexus I read about & their signal problems.
Sent from my awesome gn2 jesusphone using xda app-developers app
Haha im glad that they helped ya! No its not goofy or silly to think that one phones faster then another because no two phones are alike. The silicone chips are very different and performance can very greatly. I had an s3 that wouldnt take custom kernels to save its life but I got it replaced after a two year old and a toilet incident haha and that one took even the most abusive settings in stride!
Sent from my SAMSUNG-SGH-I317 using xda premium
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Yea my wifi lte transfer is always spot on so something may be wrong
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
Sent from my Nexus 7 using XDA Premium HD app
kkl0wn said:
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
That's exactly how it's acting for me. I just now disabled the AT&T Smart WiFi app and after a quick restart and toggle test there was no problems, but I'm not sure if the problem will only pop up after I've been on wifi for a while. I'm going to see if it keeps doing it tomorrow.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Disabling Smart WiFi appeared to fix the problem.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
What I noticed today is that when this same issue happens, with 4G icon and wifi icon both active, it occurs after I manually check for a firmware update within the system settings. The 4G icon doesn't go away until I reset the phone.
Also I manually deleted the all the AT&T boat ware apps before this was happening so the smart wifi app is not causing this for me.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Weird, if you get the issue and don't have the Smart WiFi app then it must be something else and it was coincidence that it worked normal for me today. I've only checked for firmware once (when I first got my phone) so it must be something else causing it. I'm hoping the multi view firmware will also have a fix for it.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

is it worth ?

how much this phone is good ?is it worth buying ?
I have had mine for almost 7 months with no complaints. This is still a good value for the price. A very good performing phone.
Sent from my ASUS_Z00AD using XDA Free mobile app
quicksilver53 said:
I have had mine for almost 7 months with no complaints. This is still a good value for the price. A very good performing phone.
Sent from my ASUS_Z00AD using XDA Free mobile app
Click to expand...
Click to collapse
got one bro but after the 160 update (which i updated yestrday) i notice there is a little bit of drain in battery..and DO YOU KNOW HOW TO DISABLE FAST CHARGE PLZ ?
I've had a lot of trouble with mine, I'm running stock software with issues like dropped phone calls, MMS pictures won't go through, email notification will not delete after message has been deleted.
I've had mine for six and a half months. While it mostly works, when it is not broken. Am in the process of my second return (first was because 1/3rd of the screen went black, now I've got "ghost touches".
The RMA process is atrocious, the cross ship program is "delayed" for over a week.
Fifteen percent of the time I've had my phone it hasn't worked. The upshot is you need a backup phone if you actually depend on your phone.
remarquian said:
I've had mine for six and a half months. While it mostly works, when it is not broken. Am in the process of my second return (first was because 1/3rd of the screen went black, now I've got "ghost touches".
The RMA process is atrocious, the cross ship program is "delayed" for over a week.
The upshot is that fifteen percent of the time I've had my phone it hasn't worked. The upshot is you need a backup phone if you actually depend on your phone.
Click to expand...
Click to collapse
So true, but it's BS to have to do it. there's been many, many complaints on this phone. I have a case open right now and it's taking so long to get things going. I wish now I had bought the Google Nexus I was thinking in the first place.
I've been following the Nexus 5x forums, thinking I might get one for my wife. With all the complaints about lag over there, I'm pretty glad I've got a Zenfone 2 instead.
Sent from my ASUS_Z00AD using Tapatalk
Is not possible to switch via software the data from Sim1 to Sim2. It instead necessary to physically invert the sim card position as the data only works on SIM1.
This was actually the issue i faced. It is worth buying if you don't need to switch data on the other SIM.
tornido067 said:
how much this phone is good ?is it worth buying ?
Click to expand...
Click to collapse
Here's my two cents. This phone is absolutely amazing. There's only one issue with it out of the box: The bloatware.
ASUS shot themselves in the foot when they released this phone. The bloat is absolutely abysmal and tanks the battery down like crazy.
If you do plan to get the phone, do so with intentions of atleast putting a custom ROM on it; otherwise, the phone is passable, imo. Rooting and uninstalling bloat manually only causes further headache and breakage of the Stock ROM.
You can take my opinion as a grain of salt, however. Whatever floats your boat, you know.

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