is it worth ? - ZenFone 2 Q&A, Help & Troubleshooting

how much this phone is good ?is it worth buying ?

I have had mine for almost 7 months with no complaints. This is still a good value for the price. A very good performing phone.
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quicksilver53 said:
I have had mine for almost 7 months with no complaints. This is still a good value for the price. A very good performing phone.
Sent from my ASUS_Z00AD using XDA Free mobile app
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got one bro but after the 160 update (which i updated yestrday) i notice there is a little bit of drain in battery..and DO YOU KNOW HOW TO DISABLE FAST CHARGE PLZ ?

I've had a lot of trouble with mine, I'm running stock software with issues like dropped phone calls, MMS pictures won't go through, email notification will not delete after message has been deleted.

I've had mine for six and a half months. While it mostly works, when it is not broken. Am in the process of my second return (first was because 1/3rd of the screen went black, now I've got "ghost touches".
The RMA process is atrocious, the cross ship program is "delayed" for over a week.
Fifteen percent of the time I've had my phone it hasn't worked. The upshot is you need a backup phone if you actually depend on your phone.

remarquian said:
I've had mine for six and a half months. While it mostly works, when it is not broken. Am in the process of my second return (first was because 1/3rd of the screen went black, now I've got "ghost touches".
The RMA process is atrocious, the cross ship program is "delayed" for over a week.
The upshot is that fifteen percent of the time I've had my phone it hasn't worked. The upshot is you need a backup phone if you actually depend on your phone.
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So true, but it's BS to have to do it. there's been many, many complaints on this phone. I have a case open right now and it's taking so long to get things going. I wish now I had bought the Google Nexus I was thinking in the first place.

I've been following the Nexus 5x forums, thinking I might get one for my wife. With all the complaints about lag over there, I'm pretty glad I've got a Zenfone 2 instead.
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Is not possible to switch via software the data from Sim1 to Sim2. It instead necessary to physically invert the sim card position as the data only works on SIM1.
This was actually the issue i faced. It is worth buying if you don't need to switch data on the other SIM.

tornido067 said:
how much this phone is good ?is it worth buying ?
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Here's my two cents. This phone is absolutely amazing. There's only one issue with it out of the box: The bloatware.
ASUS shot themselves in the foot when they released this phone. The bloat is absolutely abysmal and tanks the battery down like crazy.
If you do plan to get the phone, do so with intentions of atleast putting a custom ROM on it; otherwise, the phone is passable, imo. Rooting and uninstalling bloat manually only causes further headache and breakage of the Stock ROM.
You can take my opinion as a grain of salt, however. Whatever floats your boat, you know.

Related

Defective Radio?

I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
k.babymamma said:
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
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I would definitely take it back and make them give you a new one.
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Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
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cjsspape said:
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
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Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
k.babymamma said:
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
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Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
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cjsspape said:
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
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Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
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With enough "negotiating" they'll take it back haha. Plus are you still within your no ask return window? Just explain how its sporatic but annoying to the point its not functional for reliable use and they should do something within their power to help ya out
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k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
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You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
UserNamer said:
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
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Yes. I have decided to take it in later today, as my 14 days is up on Friday. I hope they have stock of them. Anyhow...I have another question. If a phone is sitting still with no movement (and the weather is good, lol) will there be variations in signal strength? I get 3 bars with 4G showing, then it drops to one tiny bar. Sometimes the 4G disappears then reappears. The it will go back up to 4 bars. All in the course 5 minutes! I do realize signal will vary with movement but will it if your phone is just sitting there?
I am trying to experiment a little. I just realized/remembered that I had (uneventfully) dropped my phone (not hard, in-case) about the same time as my dropped signal problem pretty much resolved itself. So then I was like, hmm, maybe there IS something loose inside. I've tried gently shaking/jarring it here on my desk, coincidentally with the bars dropping back to just 1 as a result. But then again it may be coincidental as they are seeming to waiver A LOT. I just wondered if it is normal.
I never really stared at my old phone (Galaxy1) here at my desk but I'm almost positive it always had more than 1 bar at this same location and I never noticed it waiver like this one. But like I said I never had to make myself stare at it to check, either! lol Just wondering if someone knows a little more about cellphone signal 101 than me.
I have the issue of no 4G HSPA+ but I can get a strong LTE signal when in an LTE reception area. I'm wondering if you are in an LTE area and can get LTE? Where are you located?
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I have noticed problems with my GN2 as well. Mine shows I have signal but my data stalls or doesn't seem to work as it should. I'm in an area where there shouldn't be any problems. Only seems to happen in non LTE areas. Whenever I have LTE signal this thing is blazing fast.
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Update: Took the phone in. Basically, they had never heard of the issue with this phone. But...I walked away with a replacement. So far so good though I've had it only a few hours. The girl was very nice & explained even though I was borderline limit she would take care of me. I told her I received it Fri the 9th but she said they were basing the 14 days on the 7th! I said I didn't physically have it till the 9th! Jeeze. Moot point since she was going to take care of it anyhow but it just concerned me how (corporate) att could chop 2 days of my in-store return time!
So no, I'm not in LTE land, unfortunately. 3g H+ & E only though I can't complain about the coverage or speed. Good enough for me 4 sure.
The signal bars waivered quite a bit even while in the store. They said while some fluctuation is normal it shouldn't be as much as it was doing especially with the close proximity of the tower & good weather and especially while just sitting on the counter.
I downloaded the free app "No Signal Alert" from the Play Store. In just a few hours it recorded lost signal 4 times! (In a very good coverage area) [my first phone b4 the exchange] Consider using it if you want to see if you are losing signal like I was. Handy app!
Hopefully this is a good one. I know it sounds goofy but this phone seems to even move faster than the other. Weird. It will be interesting to hear if anyone else is having this problem. Maybe there was a bad batch of them or something? Like the Nexus I read about & their signal problems.
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Haha im glad that they helped ya! No its not goofy or silly to think that one phones faster then another because no two phones are alike. The silicone chips are very different and performance can very greatly. I had an s3 that wouldnt take custom kernels to save its life but I got it replaced after a two year old and a toilet incident haha and that one took even the most abusive settings in stride!
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I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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Yea my wifi lte transfer is always spot on so something may be wrong
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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kkl0wn said:
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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That's exactly how it's acting for me. I just now disabled the AT&T Smart WiFi app and after a quick restart and toggle test there was no problems, but I'm not sure if the problem will only pop up after I've been on wifi for a while. I'm going to see if it keeps doing it tomorrow.
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Disabling Smart WiFi appeared to fix the problem.
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What I noticed today is that when this same issue happens, with 4G icon and wifi icon both active, it occurs after I manually check for a firmware update within the system settings. The 4G icon doesn't go away until I reset the phone.
Also I manually deleted the all the AT&T boat ware apps before this was happening so the smart wifi app is not causing this for me.
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Weird, if you get the issue and don't have the Smart WiFi app then it must be something else and it was coincidence that it worked normal for me today. I've only checked for firmware once (when I first got my phone) so it must be something else causing it. I'm hoping the multi view firmware will also have a fix for it.
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My Note 2 got stolen yesterday

Yes unfortunately my note 2 got stolen at a party and even if I had some kind of tracking app installed it would be useless because they pulled the battery as soon as they took it.
This gave me an idea that some smart developer might take advantage of.
I propose we cook something into the rom's (like carrier IQ) that has the ability to track the location of that phone. Not tied to the mobile number or the sim card but to the phone itself. This way if somebody puts in a different sim the phone can still be tracked and controlled remotely. Also if they do a wipe of the phone, this will still be in there unless they switch roms.
Now this would be a service that is always available but is pay per use.
So if you never have to use it you never have to pay for it, but if your phone gets stolen you pay like $3-$5 to get the location of your phone emailed to you.
Just a thought.
I lost all hope on my phone coming back but I would really like not to experience this again in the future and I don't want anybody else to have to go through this either.
They already have this
Avast security with root features does just about everything
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Cerberus does this too. Doesn't need root, and it even survives factory resets. Alerts you if somebody puts in an unauthorized sim.
Whether or not it would survive a custom rom flash, I don't know (probably wouldn't if the rom wipes /system maybe - I don't know where Cerberus stores itself).
BTW, that sucks that somebody stole your N2. =\
Iirc there's also the Plan B app that's meant to be installed from Google Play in those situations.
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krayzielilsmoki said:
Yes unfortunately my note 2 got stolen at a party and even if I had some kind of tracking app installed it would be useless because they pulled the battery as soon as they took it.
This gave me an idea that some smart developer might take advantage of.
I propose we cook something into the rom's (like carrier IQ) that has the ability to track the location of that phone. Not tied to the mobile number or the sim card but to the phone itself. This way if somebody puts in a different sim the phone can still be tracked and controlled remotely. Also if they do a wipe of the phone, this will still be in there unless they switch roms.
Now this would be a service that is always available but is pay per use.
So if you never have to use it you never have to pay for it, but if your phone gets stolen you pay like $3-$5 to get the location of your phone emailed to you.
Just a thought.
I lost all hope on my phone coming back but I would really like not to experience this again in the future and I don't want anybody else to have to go through this either.
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Bet you just left it lying around at a party....
Call up T-Mobile and have them blacklist the IMEI that way they end up with an expensive paperweight.
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Hgaara said:
Call up T-Mobile and have them blacklist the IMEI that way they end up with an expensive paperweight.
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+1
Hgaara said:
Call up T-Mobile and have them blacklist the IMEI that way they end up with an expensive paperweight.
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Yeah did that, also filed a police report. Also tried the plan b apps but those are mainly for lost phones and not stolen ones where the battery and sim is pulled right away.
I also looked into the cerberus app and I am very impressed, I wish I had this earlier
krayzielilsmoki said:
Yes unfortunately my note 2 got stolen at a party and even if I had some kind of tracking app installed it would be useless because they pulled the battery as soon as they took it.
This gave me an idea that some smart developer might take advantage of.
I propose we cook something into the rom's (like carrier IQ) that has the ability to track the location of that phone. Not tied to the mobile number or the sim card but to the phone itself. This way if somebody puts in a different sim the phone can still be tracked and controlled remotely. Also if they do a wipe of the phone, this will still be in there unless they switch roms.
Now this would be a service that is always available but is pay per use.
So if you never have to use it you never have to pay for it, but if your phone gets stolen you pay like $3-$5 to get the location of your phone emailed to you.
Just a thought.
I lost all hope on my phone coming back but I would really like not to experience this again in the future and I don't want anybody else to have to go through this either.
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That sucks dude. Did you get insurance?
That sucks man. One of the main reasons why I switched to tmo from sprint. Since I have cheaper phones laying around, I just switch them out before I go anywhere I.e a bar etc. That way if I lose (or stolen) anything, itll be something I can live with.
I know with sprint I can swap the esns online but it doesnt work half the time and have to call care to fix it. Sim cards are ingenious.
I recommend everyone have some throw away phones for reasons like this. Or insurance.
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dav1boy said:
That sucks man. One of the main reasons why I switched to tmo from sprint. Since I have cheaper phones laying around, I just switch them out before I go anywhere I.e a bar etc. That way if I lose (or stolen) anything, itll be something I can live with.
I know with sprint I can swap the esns online but it doesnt work half the time and have to call care to fix it. Sim cards are ingenious.
I recommend everyone have some throw away phones for reasons like this. Or insurance.
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Not sure about this one. So you just use your awesome phone when you are at home or at work? I would be lost if I left home without my note 2
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Frankly speaking I have already lost 2 mobile phones..
It feels very odd, n weird...
The most horrifying thoughts are that people might go through all the data, video, pics that u tried so hard to keep a secret...
Seriously v need a better technology here...
Almost every mobile has gps, n now they also have Russian + American GPS installed in our latest mobiles, that really makes me think, every mobile can b theoretically tacked down, no matter watt.. but still v are at mercy of cops n operators...
Developers really need to focus on this idea n boost a total new era...
P.S
I too use tracking apps, but still they are limited.. u can find it if it was lost.. but how do u manage to located it in real time, when u living in high density of population?
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Cerberus app is must have.
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I use aeGis(hoping I could send out the SMS in time to activate it) and on my lock screen I put a little message that says "This phone is equipped with Lojack. It is being tracked via GPS" just hoping that it deters theft.
krayzielilsmoki said:
Yes unfortunately my note 2 got stolen at a party and even if I had some kind of tracking app installed it would be useless because they pulled the battery as soon as they took it.
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Not to sound rude, but seriously how do you know that they pulled the battery and sim immediately? Did you find the battery door sitting on the ground or something? It's not exactly intuitive to pull the battery door on the Note 2.
IMHO I can't help but think that lookout and/or prey could have helped you, or at the very least a lock screen and encrypted FS to protect your data. Still I'm sorry that this happened to you. I know lookout will send a shout out when the battery gets low with its last know location. That along with a lock screen would give you a pretty decent chance of recovering the device. Maybe something to consider for the future.
A Lesson Learned
They have to put the battery in eventually. I use Lookout, and you can wipe all your data from the click of your computer. It also has a lot of locating features. I'm pretty sure I upgraded and paid a little for the app. But it is definitely worth it when it comes to the stuff you keep on your phones now a days. I don't like keeping a pin on mine or the pattern. Too much of a pain personally every time you want to go in your phone. On a side note, NEVER leave your note 2 lying around at a party. It should be in your hands dazzling ALL.
Just a thought, Any app will require a working internet connection before submitting any data/info to their servers.
The device can be easily switched on without sim, wiped and flashed and good to use.
But yes, these apps may help if the one who stole is not smart enough.
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OMG reading all this got me paranoid and just gone ahead and purchased Cerberus and installed it on all my devices !!
So sorry to hear that your phone got stolen. I just hope you find it or somehow claim it on your insurance !! house car work or similar !!!
A coworker had the same thing happen to him at work a couple of years ago.
My group works in a limited access area with badge scanners on the door and cameras watching the doorway.
There were about 15 of us and we were all in a meeting. My coworker had left his phone on his desk. He remembered a few minutes into the meeting and went to grab it. It was gone.
It was clear none of us had taken it since we were all in the meeting together!
Reported it to security who quickly reviewed the CCTV video. A maintenance guy walked in, saw it laying on the desk, and grabbed it. Other cameras showed he immediately (not even 10 steps away) had pulled the battery. He walked straight outside to his vehicle and on the way tossed sim card in trash. I'm sure it was headed for a pawn shop at lunch that day.
My sister had her phone taken in a mall restroom. She was helping her young daughter in the stall and sat her phone on top of the toilet paper dispenser.
Of course she walked off without the phone. She washed up her hands and her daughter and literally got three steps out the door when she realized she didn't have the phone.
It was already gone and there was nobody else in the restroom!
I called the number immediately. Whoever took it answered and simply laughed and taunted us to come find them.
We ended up calling AT&T and having them disable the IMEI number. Never got the phone back.
f4phantomii said:
A coworker had the same thing happen to him at work a couple of years ago.
My group works in a limited access area with badge scanners on the door and cameras watching the doorway.
There were about 15 of us and we were all in a meeting. My coworker had left his phone on his desk. He remembered a few minutes into the meeting and went to grab it. It was gone.
It was clear none of us had taken it since we were all in the meeting together!
Reported it to security who quickly reviewed the CCTV video. A maintenance guy walked in, saw it laying on the desk, and grabbed it. Other cameras showed he immediately (not even 10 steps away) had pulled the battery. He walked straight outside to his vehicle and on the way tossed sim card in trash. I'm sure it was headed for a pawn shop at lunch that day.
My sister had her phone taken in a mall restroom. She was helping her young daughter in the stall and sat her phone on top of the toilet paper dispenser.
Of course she walked off without the phone. She washed up her hands and her daughter and literally got three steps out the door when she realized she didn't have the phone.
It was already gone and there was nobody else in the restroom!
I called the number immediately. Whoever took it answered and simply laughed and taunted us to come find them.
We ended up calling AT&T and having them disable the IMEI number. Never got the phone back.
Click to expand...
Click to collapse
That is sad!
Sorry to the OP.

faulty nexus?

i ordered a verizon nexus off ebay for a decent price. physically it looked great but the battery life has been pretty bad. overnight i can get it down to 3% an hour discharge just sitting there, but when i actually use it i'm lucky to get an hour and a half screen on time. and that's using an underclocked kernal.
also, it seems that no matter what rom or kernal i use i get a freeze once a day where i have to pull the battery. not an SOD but the screen is on and frozen and the phone is totally unresponsive. stock or custom rom, stock or custom kernal.
did i get hosed with this phone?
PS i ordered a new samsung battery just in case but it didn't help
We need more information. Sound like user error?
Sent from my Galaxy Nexus using Tapatalk 2
how in the world did you come to that conclusion? and what other information would you like? this isn't even close to my first android phone
ok more info.. LTE off. bluetooth off. wifi off. screen on auto (i know the auto isnt' the best but i need to be able to see the screen when i'm out in the sun) couple of phone calls, couple of texts. checked FB a few times. if i'm using the phone for 5 minutes i can watch the battery go down 2 ticks.
also some times when i wake the phone up it lags like mad until i turn off the screen and turn it back on. raised the minimum CPU speed but it still does it. also the phone does go into deep sleep and doesn't seem to wake itself often
ok my phone just froze in recovery too. something is not right here
My guess is main board. My first GNex had little flaws that I thought were just software/New technology problems - NFC tags were often hard to register, reboots at random, power button taking a few tries to activate from time to time, device freezing at odd times. Then one day it just wouldn't turn on. Still under warranty, got it replaced, and now realize how defective it was.
Sent from my Xoom using xda premium
Winesnob said:
My guess is main board. My first GNex had little flaws that I thought were just software/New technology problems - NFC tags were often hard to register, reboots at random, power button taking a few tries to activate from time to time, device freezing at odd times. Then one day it just wouldn't turn on. Still under warranty, got it replaced, and now realize how defective it was.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
i guess since i'm not the original owner i'm probably out of luck. guess i'll contact the seller and see what happens
i think i kno whats causing the lag ! i cant really say but battery life ! to get rid of the lag install this app https://play.google.com/store/apps/...wsMSwxLDMsImNvbS5rb3ZpdC5wLmZvcmV2ZXJnb25lIl0.
let it fill ur sd card and when its about 90% or so done ! stop the filling and do "release free space" then reboot bout 3-4 times ! ur lag should be gone !
it worked for me , cant really say it'll work for u ! but give it a shot
edit- DO NOT USE THE PHONE (no sms,calls NOTHING) while this procedure is going on, or else itll freeze and get stuck on bootanimation (at times ) ! and prevent it from going to sleep ! do 10 min for screen timeout in display settings !
That's one of the most ridiculous things I've ever heard.
Someone else try it! lol
jimmyco2008 said:
That's one of the most ridiculous things I've ever heard.
Someone else try it! lol
Click to expand...
Click to collapse
Can attest to the app "Forever Gone" doing its job. :good:
well it looks like its a moot point anyway. i bought this phone so i could go prepaid when i left my job but verizon is ridiculous with their plans. they won't let me put the nexus on a prepaid plan , but they'll let me get 300 mb of data for 80 bucks a month! bunch of thieves. i guess i'm gonna get a nexus 4 and tmobile prepaid
I feel ya man, this is probably my last Verizon phone, bought it off contract too so I can leave anytime B)
Verizon's 3G has gone to hell in many places, like Sprint-speed, I mean 4G my record is about 33 Mbps down, but I live in an "Extended 4G Coverage Area", A.K.A. no 4G and barely any 3G, where I'm lucky to pull 200 kbps down...
T-Mobile doesn't have this problem, and I don't need the exclusive Verizon coverage anymore... Looks like I made up my mind lol, no I'll be here for a while.
Sent from my Galaxy Nexus using xda app-developers app
murso74 said:
i guess since i'm not the original owner i'm probably out of luck. guess i'll contact the seller and see what happens
Click to expand...
Click to collapse
That doesn't matter. The warranty goes with the phone, not the owner. As long as its under warranty they will replace it.
Sent from my toro+ via Tapatalk
hmm maybe i'll send it to them then and then sell it on ebay. thanks

got a second hand Lg G4 and just saw the promotion???

Folks, I recently purchased a month old LG G4 from a guy and its through Verizon, well the guys has been shipped overseas(he is in the service) and I just saw the promotion for the battery, battery cradle and micro sd card and my question is this, I have the phone and of course the IMEI number but I don't have a receipt for the phone, I've contacted LG and they tell me I have to have a copy of the receipt along with IMEI number of phone, can anyone suggest anything that would get me closer to being able to get the receipt for the phone like calling the store where it was purchased or anything like that? I texted the guy and he said he is locked out of his Verizon account so he couldn't get me a copy of receipt.
love the phone though and works great.
thanks in advance.
I doubt you can do anything, you bought in a secondary market.
If you really need a battery just buy it on ebay I seen some go for 20 bucks
Sent from my LG-H811 using Tapatalk
Not 100% sure but I might take mine back due to unresponsiveness. IF I do take it back and get the N6, I'll give you the battery pack. You'll just pay shipping. Again, I'm not too sure. Just send me a pm so I won't forget if I end up doing it
Give me a break... At least wait for the update. It's not nearly bad enough to return the phone
My choice brother. Sorry if that bothers you
I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid. Mine was freaking out when I first got it. I suspect it was because the Carrier tech skipped the initial setup and it was freaking out. After a factory reset and finished the setup properly, it has been amazing. I use Nova btw. Supposedly some of the LG Home Launcher widgets were buggy and eating ram and resources that cause lagginess and battery draining.
You can always try to submit for the Free battery and stuff. Worst case is they tell you no. I think you have until July 15th to Submit. Unfortunately you have to have a Receipt of Purchase. So unless you have the original Verizon receipt, you will be SOL.
player911 said:
I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid..
Click to expand...
Click to collapse
THIS. Mine was having all kinds of lag and miss-touches (To the point that I kind of wanted to throw it against a wall) so I opted to do a factory reset and now I have literally NO lag at all. Was even able to install the launcher I wanted but could not use prior because of how buggy my G4 was being.
So as stated just do a factory reset and then give the phone a real chance.....You will thank yourself later for it.
folks, again I'm still new to Android, when you say " factory reset" I'm assuming you start from scratch on the phone? if you do this how are you getting your information back again as far as contacts, emails, pictures and so forth?
thanks
player911 said:
I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid. Mine was freaking out when I first got it. I suspect it was because the Carrier tech skipped the initial setup and it was freaking out. After a factory reset and finished the setup properly, it has been amazing. I use Nova btw. Supposedly some of the LG Home Launcher widgets were buggy and eating ram and resources that cause lagginess and battery draining.
You can always try to submit for the Free battery and stuff. Worst case is they tell you no. I think you have until July 15th to Submit. Unfortunately you have to have a Receipt of Purchase. So unless you have the original Verizon receipt, you will be SOL.
Click to expand...
Click to collapse
The offer ends tomorrow, June 30th.
rockey95 said:
folks, again I'm still new to Android, when you say " factory reset" I'm assuming you start from scratch on the phone? if you do this how are you getting your information back again as far as contacts, emails, pictures and so forth?
thanks
Click to expand...
Click to collapse
If your contacts are on Gmail, then you won't have any issues. That goes the same for emails.
Pictures and videos must be copied first to either your PC or copy them to Micro SD card. Then you reset your device, and then copy them back. It's quite simple. Let me know if you don't understand and I'll be more than happy to give you a more detailed explanation.
zkyevolved said:
If your contacts are on Gmail, then you won't have any issues. That goes the same for emails.
Pictures and videos must be copied first to either your PC or copy them to Micro SD card. Then you reset your device, and then copy them back. It's quite simple. Let me know if you don't understand and I'll be more than happy to give you a more detailed explanation.
Click to expand...
Click to collapse
For pictures and videos, just like email/contacts store on the cloud, if you've loaded Google Photos and had it auto-upload all your content, it'll always be available as well.
Now, that said, while I'm with the others on holding onto the phone and giving it time, I do realize that the actual return windows for the product are finite. It's a lot harder to sell the device later on your own (not hard, just harder) rather than leverage a return to the store and potential impact of a restocking fee. The restocking fee may be a small price to pay for the piece of mind acquired by getting out of a device you don't want. For that, you're the only one that can make the decision.
Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.
06stang said:
Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.
Click to expand...
Click to collapse
LOL! The software on this phone isn't nearly as bad as the Optimus G. At least this is manageable for most (in my case, it's no issues at all really). The Optimus G would turn into a pocket heater due to borked kernel at release.
I can only imagine what some of the crowd in these G4 forums would have done if they had the S2 back when Sammy didn't do their homework and pushed out a release that bricked the devices that took the update before they could pull it....
Th3Bill said:
LOL! The software on this phone isn't nearly as bad as the Optimus G. At least this is manageable for most (in my case, it's no issues at all really). The Optimus G would turn into a pocket heater due to borked kernel at release.
I can only imagine what some of the crowd in these G4 forums would have done if they had the S2 back when Sammy didn't do their homework and pushed out a release that bricked the devices that took the update before they could pull it....
Click to expand...
Click to collapse
I have minor problems. Every once in a while it misses a swipe on the keyboard and even less often I get some minor lag. Other than that it runs very well for me.
06stang said:
I have minor problems. Every once in a while it misses a swipe on the keyboard and even less often I get some minor lag. Other than that it runs very well for me.
Click to expand...
Click to collapse
I can deal with a few tech ticks here and there. I really look for my phone to be spot on with phone, data and it's usage, sms, mms, and camera (biggest thing for me). So far, can't find much to complain about here.
06stang said:
Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.
Click to expand...
Click to collapse
Never told anyone the G4 wasn't good for anyone. I just said MY phone is having the issues. I don't have lag after the reset but the miss clicks are still there and it's horrible to the point where I have to touch 6 times just to wake the screen and I have to go back and rewrite stuff because it's missing a letter. I myself want a phone without issues out of the box and that's what I thought I was paying for. Again, I'm not saying the phone in general sucks, Im just upset at the first impression I got from it
siloner said:
Never told anyone the G4 wasn't good for anyone. I just said MY phone is having the issues. I don't have lag after the reset but the miss clicks are still there and it's horrible to the point where I have to touch 6 times just to wake the screen and I have to go back and rewrite stuff because it's missing a letter. I myself want a phone without issues out of the box and that's what I thought I was paying for. Again, I'm not saying the phone in general sucks, Im just upset at the first impression I got from it
Click to expand...
Click to collapse
Ouch. I would say you have a lemon. A few people do have legit problems, exchanged and 1000x better.
To factory reset, go into Settings. Security. Wipe device.
Contacts, apps, etc will restore when you first sign in to your google account during initial setup. There are tons of Getting Started guides for Android. If you are new to Android, welcome.
player911 said:
Ouch. I would say you have a lemon. A few people do have legit problems, exchanged and 1000x better.
Click to expand...
Click to collapse
I wouldn't say that's true. I've been following several different forums, apart from XDA, and there are A LOT of people who complain of the knock-on issue. As well as the keyboard issue (with any keyboard). Many people claim that the issue goes away after a reset, but I actually do see a lot of them return saying "I was wrong, and it took 3-4 days for me to notice it again."
I think that there is a bug in the software. If they had found it, it would have been pushed ASAP seeing as it plagues a great many people. They're still working on it... Hopefully they'll fix it soon!
Just sayin'.
http://forum.xda-developers.com/ver.../lg-honor-battery-promotion-adopters-t2885022

[Q] Potential Nexus 5X owner... Any big red flags?

Hi! This is gonna be my first Nexus phone, and I have been hoping for a Nexus for a LONG time! I had a Moto X which was close enough but it is having hardware issues and so wanna upgrade.
Are there any major red flags to the Nexus 5X that I should be aware of before buying it? Any major hardware faults, bugs or software issues? Have there been reports of some weird stuff happening or is it smooth sailing?
And secondly, how about the USB cables that come included in the box? Does it have an original USB adapter too so that I can use it with a computer without a USB-C port? :fingers-crossed:
Thanks in advance!
Check the screen before paying for 5x. There is a yellowish tint sometimes. There are not many faulty units but it's safer to check before shopping.
There is no USB a to USB c cable included.
Wysłane z mojego Nexus 5X przy użyciu Tapatalka
Look through the Nexus 5X Real Life Reviews board. That's why it was created, for the people that own the phone to review it and for potential buyers to read. It's exactly what you are looking for.
Sent from my Nexus 5X using Tapatalk
In my opinion, there are not any major red flags. You here about lag issues on these forums from some, but I use a Pure Nexus custom rom and I have had no issues. It does not have an original usb adapter. It has a USB C plugin that will allow you to use the cord USB C to USB C and a wall plug which accepts the USB C plug. There is an unboxing video at android central if you would like to view a short video.
Some are complaining about lag and battery issues I have access to two 5x's and neither have those issues which leads me to believe it's a app compatibility issue. I'm like you this is my first Nexus if I could have I would have gotten the 6p but I'm extremely happy with the 5x and the pure Android experience is like being in another virtual world of reality. The cable I received is c type both ends.
Sent from my Nexus 5X using Tapatalk
PiousInquisitor said:
Look through the Nexus 5X Real Life Reviews board. That's why it was created, for the people that own the phone to review it and for potential buyers to read. It's exactly what you are looking for.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Alright, I'll do that! I never heard of that before so thanks for pointing me to it.
And thanks everyone for the quick responses. This sounds promising! I'll buy it ASAP!
ONeVmaniac said:
Check the screen before paying for 5x. There is a yellowish tint sometimes. There are not many faulty units but it's safer to check before shopping.
There is no USB a to USB c cable included.
Wysłane z mojego Nexus 5X przy użyciu Tapatalka
Click to expand...
Click to collapse
Well, I am going to buy the phone online. So I won't be able to see the screen before buying. But I can hopefully return it in case of faulty device.
... Aaaand bought the phone! YAY!
litetaker said:
Well, I am going to buy the phone online. So I won't be able to see the screen before buying. But I can hopefully return it in case of faulty device.
... Aaaand bought the phone! YAY!
Click to expand...
Click to collapse
You won't regret it, this phone has been great for me. Picture quality is stellar, decent performance for the price, just all around a good phone!
Me too. Will buy within a week. Using galaxy s4 mini now.
From what i read, with a bit of customization and tweaking nexus 5x can be an excellent phone.
I am a custom rom junky anyway, so nexus will only make things better.
Hoping to join nexus 5x xda community soon. See you guys. :laugh:
Will post pics of my new phone soon.
EDIT : One question. I read about factory reset protection. Is it enabled by default ?
What if i do not add google account on the phone ? If i have pin/password protected phone,
while changing between roms, i have to wipe data and cache.. will it affect when i restore the
backup ( which has pin/fp lock ) and go back to previous rom ? Please explain this one bit.
Thanks.
sasank360 said:
Me too. Will buy within a week. Using galaxy s4 mini now.
From what i read, with a bit of customization and tweaking nexus 5x can be an excellent phone.
I am a custom rom junky anyway, so nexus will only make things better.
Hoping to join nexus 5x xda community soon. See you guys.[emoji23]Will post pics of my new phone soon.
EDIT : One question. I read about factory reset protection. Is it enabled by default ?
What if i do not add google account on the phone ? If i have pin/password protected phone,
while changing between roms, i have to wipe data and cache.. will it affect when i restore the
backup ( which has pin/fp lock ) and go back to previous rom ? Please explain this one bit.
Thanks.
Click to expand...
Click to collapse
FRP isn't an issue when flashing ROMs. That beast only rears it's ugly head when you factory rest from the settings app then immediately try to login to the phone with a different Gmail account. That said, you will want to disable any security when making a backup. If don't and restore that backup it won't recognize your password. There are ways around it but best practice is to avoid using them.
Sent from my Nexus 5X using Tapatalk
litetaker said:
Well, I am going to buy the phone online. So I won't be able to see the screen before buying. But I can hopefully return it in case of faulty device.
... Aaaand bought the phone! YAY!
Click to expand...
Click to collapse
I would caution you to purchase from an online retailer if Google Play Store is not available in your country. There seems to be a few people in the 6P forums who have purchased on eBay only to have the phone reported as stolen shortly after they receive it. Word of caution.
Other than that, I personally enjoy this phone. This is my first Nexus as a Verizon customer and I love it. Unlocked and custom rom'd for a couple months. I use very apps, but my apps work great. Like everyone else above: lag, display, and battery life are the most commonly reported complaints with this phone. I don't see much lag in anything except the camera.
Sent from my Nexus 5X using Tapatalk
IMO multi-tasking is less than ideal, at least in my experience. Otherwise amazing device (camera, fingerprint, Android M rock)
Modding can mitigate performance issues though (sometimes at the cost of battery life).
Comparing it to the N6P, and if you don't mind the minor price difference, I'd recommend the Nexus 6P instead, esp since it's been going on sale lately.
sasank360 said:
EDIT : One question. I read about factory reset protection. Is it enabled by default ?
What if i do not add google account on the phone ? If i have pin/password protected phone,
while changing between roms, i have to wipe data and cache.. will it affect when i restore the
backup ( which has pin/fp lock ) and go back to previous rom ? Please explain this one bit.
Thanks.
Click to expand...
Click to collapse
From support.google.com: To turn off device protection,*remove your Google account from your device. If you have Developer options enabled on your device, you can also go to*Settings*[https://storage]*>*Developer options*and check "OEM Unlocking."
If you don't enter a Google acct, that should work. I can verify that when you choose OEM Unlocking, a message pops up saying that FRP will be disabled.
I'm still very happy with my N5, but got DH the 5x (from +3 yr old i4s). He loves it! One son upgraded from N4 to N6P which he loves. It was too big for Dad.
Sent from my Nexus 9 using Tapatalk
SlimSnoopOS said:
I would caution you to purchase from an online retailer if Google Play Store is not available in your country. There seems to be a few people in the 6P forums who have purchased on eBay only to have the phone reported as stolen shortly after they receive it. Word of caution.
Other than that, I personally enjoy this phone. This is my first Nexus as a Verizon customer and I love it. Unlocked and custom rom'd for a couple months. I use very apps, but my apps work great. Like everyone else above: lag, display, and battery life are the most commonly reported complaints with this phone. I don't see much lag in anything except the camera.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I don't personally prefer eBay for such huge purchases. I went with Amazon and a reputable seller there for the phone and it should be easy to return with Amazon even if there are issues. It was a bit cheaper via Amazon so did that instead.
I bought two new 32gb 5x's from zapper_wireless on ebay got a good deal and am satisfied with the purchase
ljfnky said:
Some are complaining about lag and battery issues I have access to two 5x's and neither have those issues which leads me to believe it's a app compatibility issue. I'm like you this is my first Nexus if I could have I would have gotten the 6p but I'm extremely happy with the 5x and the pure Android experience is like being in another virtual world of reality.
Click to expand...
Click to collapse
Agreed. I am bone stock and the 5X is smooth as glass. I really enjoy it.
litetaker said:
Are there any major red flags to the Nexus 5X that I should be aware of before buying it? Any major hardware faults, bugs or software issues? Have there been reports of some weird stuff happening or is it smooth sailing?
Click to expand...
Click to collapse
When you first set up the phone, you will be given an option between setting it up as a new device and importing settings/data from a prior phone. I would suggest selecting the option to set up as new device -- there have been a number of posts on reddit linking restoring a prior phone to lag issues.
I will recommend to check the screen when you receive it, I had two dead pixels when having white backgrounds.
Returning my 5X
I just spent the last two days trying to get a refund or replacement unit from google. To no success so far.
My unit starts lagging after a few hours of usage (anywhere between two and six hours) and almost grinds itself to a halt after a couple days. A restart usually helps for a little while... I have less apps installed than I had on my old Nexus 5 and the 5X feels more sluggish than the 5 used to.
Also the camera app isn't only inconsistent in it's performance (sometimes quite snappy, sometimes it takes 10 seconds to get a focus) but it also crashes repeatedly. Usually when you want to take that quick photo of something that will be gone in a second... A car tried to hit us the other day, but I couldn't take a photo of the license place because the camera crashed again. Only a restart will bring it back.
The hardware is nice, no complaints there. And when it works, it works well.
So as much as I want to love the Nexus 5X, please don't get one unless you plan to flash alternative ROMs on it.... The stock one seems to have a lot of issues (at least for me).
Nidstang said:
When you first set up the phone, you will be given an option between setting it up as a new device and importing settings/data from a prior phone. I would suggest selecting the option to set up as new device -- there have been a number of posts on reddit linking restoring a prior phone to lag issues.
Click to expand...
Click to collapse
those issues are related to 1:1 restores as far as my understanding of the issue goes, so for example TiBa could cause these problems. google mostly just installs the apps you had on the previous device as a clean and fresh version without app-data.
raphe said:
I just spent the last two days trying to get a refund or replacement unit from google. To no success so far.
My unit starts lagging after a few hours of usage (anywhere between two and six hours) and almost grinds itself to a halt after a couple days. A restart usually helps for a little while... I have less apps installed than I had on my old Nexus 5 and the 5X feels more sluggish than the 5 used to.
Also the camera app isn't only inconsistent in it's performance (sometimes quite snappy, sometimes it takes 10 seconds to get a focus) but it also crashes repeatedly. Usually when you want to take that quick photo of something that will be gone in a second... A car tried to hit us the other day, but I couldn't take a photo of the license place because the camera crashed again. Only a restart will bring it back.
The hardware is nice, no complaints there. And when it works, it works well.
So as much as I want to love the Nexus 5X, please don't get one unless you plan to flash alternative ROMs on it.... The stock one seems to have a lot of issues (at least for me).
Click to expand...
Click to collapse
rooted stock without any further system modifications apart from adaway. none of these issues ever occurred to me and in my experience the phone is as fast and smooth as you can expect from that hardware. while i only use the camera occasionally i also haven't noticed any difference in its performance. this is all with restarts roughly once per month.
from what can be gathered around the web, in many cases performance issues can be tracked back to either restored apps (via TiBa or the like), or specific notoriously bad optimized apps like e.g. facebook and snapchat.
I get that I might have a bad unit or a random bad app... but I'm running out of the box plain google, no mods, no root no restored apps other than the ones google automatically downloads from the play store when you log in with a google account you had on another phone. first phone I didn't hack with and yet it has those weird issues. Uninstalled FB because it caused a noticeable lag, still using the camera is still more of a game of luck than a nice experience and I get those weird lags. especially scrolling websites in chrome, but in all sorts of places.
Still hope it gets better with the next update.

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