When my phone is unplugged and I press the Power button, nothing happens. However when I plug my phone in and press the Power button, the LG logo displays for a few seconds then a black screen and nothing happens, it does not boot into Android. The phone is not rooted and is locked (never unlocked it), it's fully stock on ZV9. Can someone help me or do I need to bring it into a Sprint repair center?
Leave it plugged in for a while and see if it'll boot.
Sent from my LG-LS970 using xda premium
ksweeley said:
When my phone is unplugged and I press the Power button, nothing happens. However when I plug my phone in and press the Power button, the LG logo displays for a few seconds then a black screen and nothing happens, it does not boot into Android. The phone is not rooted and is locked (never unlocked it), it's fully stock on ZV9. Can someone help me or do I need to bring it into a Sprint repair center?
Click to expand...
Click to collapse
When you plug it in does your notification light and softkey lights at the bottom flash?
I left it on the charger for about 2 days and tried to see if it would boot, nope. So earlier today I went to a Sprint repair center and brought my phone with me and they looked at it and couldn't figure out why it wouldn't boot so they told me "We needed to order you a new device." and I asked if it would be another Optimus G and the person told me it would be but the Optimus G is backordered so I would need to wait until Wednesday to call and see if I can pick up my new Optimus G. I needed to pay $50 for this. I found out that I could get TEP, the Sprint repair person told me "It's open enrollment for TEP."
I'll post if the new phone has Jelly Bean on it or not.
ksweeley said:
I left it on the charger for about 2 days and tried to see if it would boot, nope. So earlier today I went to a Sprint repair center and brought my phone with me and they looked at it and couldn't figure out why it wouldn't boot so they told me "We needed to order you a new device." and I asked if it would be another Optimus G and the person told me it would be but the Optimus G is backordered so I would need to wait until Wednesday to call and see if I can pick up my new Optimus G. I needed to pay $50 for this. I found out that I could get TEP, the Sprint repair person told me "It's open enrollment for TEP."
I'll post if the new phone has Jelly Bean on it or not.
Click to expand...
Click to collapse
It won't have Jellybean. I just got my replacement today and it came with ZV9 and is not yet ready for the OTA. They sent me a brand new one not a remanufactured and it was covered by my TEP.
---------- Post added at 08:42 PM ---------- Previous post was at 08:40 PM ----------
Will the phone go into download mode?
Battery pull
Sent from my LG-LS970 using xda app-developers app
Mine's done this a few times. I can't help but wonder if it's the rooting, the unlocking, or flashing JellyBean leak. When this black screen happens, I have to do a reset via LGNPST (there's a post around here somewhere that gives you the IRC channel to get it; no linking or there will be trouble). The most recent time this has happened is when I misplaced my phone and the battery died. Upon giving it a charge it would boot to black. Quite disappointing. Wish I could have waited for an S4 or something, but my Epic needed replacing.
I had the same problem. Couldn't for the life of me figure it out.
So I plugged LG to recharge and just let it sit for about an hour then tried again only this time I was able to boot into recovery.
Then realized that my battery was dead! It only had 6% of juice.
So I let it recharge and was able to bring life back to my LG.
Very frustrating but in the process, I learned a little bit more about the LG and the great XDA community.
Similar thing happened to my HP Touchpad
The Battery went dead on my HP Touchpad and did something like this. It wouldn't take a charge from it's 2.1 amp wall charger but leaving it plugged into s USB port on your computer for a couple of days will trickle charge it enough to boot and take a charge.
ksweeley said:
When my phone is unplugged and I press the Power button, nothing happens. However when I plug my phone in and press the Power button, the LG logo displays for a few seconds then a black screen and nothing happens, it does not boot into Android. The phone is not rooted and is locked (never unlocked it), it's fully stock on ZV9. Can someone help me or do I need to bring it into a Sprint repair center?
Click to expand...
Click to collapse
That only happens to me when battery is about dead. Hope that helped
Sent from my Galaxy Nexus using xda premium
@OP, seems like you are having the same issue that i was having. Get into IRC channel, thr is a good news for ya.
I too am having this problem. Sprint optimus G. My phone is rooted and I unlocked it with FreeGee. I had been putting up with this problem since I got the phone. If I am remembering right it was happening before my phone was rooted. I used to be able to simply hard reset then it would boot fine. Now it will not boot at all. I let the battery die a few days ago and now all I get it the lg splash screen then a black screen with backlight on.
I've reset it multiple times and one time it got the sprint splash screen but then black screened. Also, the phone has been rebooted many times since the root and unlock.
Im having the same trouble, my LGOG has been having weird battery stats and would always go down fast then turn off but when i restarted the phone it would turn on. The problem is that it wont just turn on with the power button. It had to be the volume button and power button. I just now tried to recalibrate the battery since i am not rotted so i drained the battery then kept turning it on (power+volume) till it drained. Now all i get when i turn it on is the recovery window which the select button (power) wont due anything so i have to just do a restart and itll go right back into it. I dont know if the phone is even charging right now.... help pleeasseee
hi everyone I am having the same issue my screen comes on at the LG logo for a second and then shuts off when I plug my charger in the power light that surrounds the power button flashes red I've attempted all different types of charging currents from .5amp to 2 amps but no success,
has anyone tried installing a new battery? I'm going to be ordering one today and will update my experience when the new battery arrives and I install it
Related
Hello, I've been lurking around this forum for awhile and this is my 1st post! I've used the search feature and many other websites for my problems but cannot find anything similar =[.
My phone is 100% factory and the battery energy was around 80% at the time of incident, what happened was I received a text message but didn't check up on my phone till 30minutes later where then I pressed the home button to turn the screen on but the screen didnt power on but the phone's audible volume was working and the other 2 keys next to the home button lit up. I could click around my phone and function everything properly with no visual image to the screen (I even started my music player). I got frustrated so I attempted to soft reset it multiple ways and problem still persisted, I then decided to leave the battery out overnight to see if it would fix things, I did so and the same problem persisted, so I decided to plug it into the original usb wall charger and when I did i left the room, came back 10 minutes later tried turning it on and it doesn't even power up any more. Anyone have any ideas? The phone doesn't even turn on while plugged into the wall charger. (I do remember something about a phone update on my notifications list)
I had dropped the phone 2 months ago and the screen cracked but functioned normally and I'm afraid that I will not be able to claim warranty because they will blame the cracks.
Factory reset the device by booting into recovery.
If the screen will not function in recovery mode, or after boot. ...it's not good.
The digitizer may be toast. ..g
kpjo4 said:
Hello, I've been lurking around this forum for awhile and this is my 1st post! I've used the search feature and many other websites for my problems but cannot find anything similar =[.
My phone is 100% factory and the battery energy was around 80% at the time of incident, what happened was I received a text message but didn't check up on my phone till 30minutes later where then I pressed the home button to turn the screen on but the screen didnt power on but the phone's audible volume was working and the other 2 keys next to the home button lit up. I could click around my phone and function everything properly with no visual image to the screen (I even started my music player). I got frustrated so I attempted to soft reset it multiple ways and problem still persisted, I then decided to leave the battery out overnight to see if it would fix things, I did so and the same problem persisted, so I decided to plug it into the original usb wall charger and when I did i left the room, came back 10 minutes later tried turning it on and it doesn't even power up any more. Anyone have any ideas? The phone doesn't even turn on while plugged into the wall charger. (I do remember something about a phone update on my notifications list)
I had dropped the phone 2 months ago and the screen cracked but functioned normally and I'm afraid that I will not be able to claim warranty because they will blame the cracks.
Click to expand...
Click to collapse
sounds like the drop has caught up to the device. as the post above if it doesnt work in recovery the digitizer is TOAST
why would the digitizer be toast if it logged my screen touches while the screen went dead before not being able to power on? I cannot get into recovery mode mode because the phone will not even turn on =[.
bump... can anyone help?
Sounds like the phone is gone if it won't even show charging or any kind of screen. Is there any flicker or anything?
Sent from my SGH-I317 using xda premium
roughneckboren said:
Sounds like the phone is gone if it won't even show charging or any kind of screen. Is there any flicker or anything?
Sent from my SGH-I317 using xda premium
Click to expand...
Click to collapse
nothing at all =[, do you think samsung will warranty it even with the cracked screen? It was functioning normal for couple of months after i cracked the screen.
kpjo4 said:
nothing at all =[, do you think samsung will warranty it even with the cracked screen? It was functioning normal for couple of months after i cracked the screen.
Click to expand...
Click to collapse
I don't think they will, you're probably gonna have to eat this one.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Agreed. ..
You could try. ..but they will likely reject warranty and offer a repair. ..
Or offer a refurbished device at a reduced price. ..imho...g
If u bought warranty you can eat the cost of deductible. They have open enrollment til May 30th I think. I am not sure what the requirements are.
Erm guys, I've pulled out my LGOG out of the cupboard after about 6 months. Now, when i plug in the charger, the LG logo shows up for a brief moment, and the phone is now stuck in a black screen.
I am trying to hard reset the phone by pressing Power + Vol Down but they dont seem to be responding.
Before my LGOG went into the cupboard, I unlocked it using FreeGee. People were saying that the phone should never be turned off.
I hope you guys can help me , or i will just dump this phone back into the cupboard...
Thanks
matthewsucks said:
Erm guys, I've pulled out my LGOG out of the cupboard after about 6 months. Now, when i plug in the charger, the LG logo shows up for a brief moment, and the phone is now stuck in a black screen.
I am trying to hard reset the phone by pressing Power + Vol Down but they dont seem to be responding.
Before my LGOG went into the cupboard, I unlocked it using FreeGee. People were saying that the phone should never be turned off.
I hope you guys can help me , or i will just dump this phone back into the cupboard...
Thanks
Click to expand...
Click to collapse
Connect to charger and wait more.
zydrunas142 said:
Connect to charger and wait more.
Click to expand...
Click to collapse
That won't work.
Solved your problem? When my e975 discharged to 0%, he shows same thing as yours. I hold power button (sometimes trying to go bootloader) and led indicator shows blinking red light, and hold more, after 2 mins i try to turn on(if not try hold again). It works for me, maybe you shoud try too.
This thing happen because our G bootloader dont charge our phone off because a bug. So you need to turn on when the charger are coneted and maybe you have lucky. You need to read some things before flash any thing on your phone
I have a G4 with Verizon and on Sunday I powered it down to swap my battery. I had about 30% left on the battery in the phone and a fully charged spare. I put the second battery in and since then it will not power on. I have tried both batteries and connected it to the power adapter... nothing happens (no lights, sounds, or vibrations). I called Verizon and they are sending me a refurb replacement but I'll need to send this one back once that device is up and running. I want to see if anyone has ideas on how to eliminate my data. I do have a SD card with my pictures so that's fine. I just want to erase everything else.
I have been playing with the phone for the past day and a half and I have gotten it to power on for a brief moment here or there. It is very random and sometimes it will show the LG splash screen and then it goes back out. I also have had it vibrate like it is turning on only not to show anything. A couple of times it has vibrated for over a minute straight before cutting back out. And while it was sitting on my desk it was rebooting itself several times earlier today until giving up. Also, when I plug it into my PC I do hear the Windows sound that you get when connecting a drive. But no drive letters appear. I am hopeful that I can get it to turn on long enough to erase everything. The phone is not rooted and is using the latest Android OS (I believe it was 5.1.1) that Verizon sent out in November.
I did not notice any other issues recently and I have swapped batteries dozens of times and never had this problem. It was powered off properly prior to this all happening. If anyone has any ideas of ways I can try to get it back on that would be great. Thank you!
Edit: Also, pressing the volume down and power together does nothing. Only way I have ever got the phone to respond in the past 24 hours is holding power for 20+ seconds and maybe it will work. But then it turns back off.
same here. dunno what to do since i bought mine used on swappa!
Sound like the hardware problem other users have had, including myself just about 2 weeks ago. If this is the case try putting the phone in the freezer for 10 to 20 minutes (I know it sounds crazy) but it worked for me and some others. I was able to power the phone up long enough to get it into recover (pressing the power button + volume down) long enough for me to wipe my data before sending it back. When I put the phone in the freezer I left the batter in and the back cover on.
jfriend33 said:
same here. dunno what to do since i bought mine used on swappa!
Click to expand...
Click to collapse
The phone is still not quite a year old. Contact LG as they have a 1 year warranty. You are running out of time though. They never asked me for a receipt as they knew within a year if it died the fix was on them.
LG G4 is a very vulnerable phone and LG’s Head of US Marketing has accepted that the LG g 4s manufactured before september 2015 had its own set of problems. Follow this guide https://appuals.com/fix-lg-g4-wont-turn/ in order to resolve your phone issues. If this doesn't help, you can send the phone for repair or replacement.
Having a bit of a nightmare day! I have a 855 G3 and have had it around 18 months. Its rooted, and has been running ok.
Today, I was using the phone, then had to do something. When I went back to it, it was off and wont come back on.
I have tried lots of things - removing battery and plugging in, leaving battery out for a while, trying to plug in without battery, holding down various buttons in various sequences, pluging into the PC - and nothing at all.
One time I took the battery off and plugged it in, I did get a display that indicated there was no battery installed. I then put the battery one and a charging screen came up for a few moments, then it went dead again.
Anything else I can try, or has it got to go off for repair?
I saw this http://forum.xda-developers.com/sprint-lg-g3/general/guide-fix-hard-brick-recovery-guide-t3132359 but I don't want to do that if I can still get a repair under warranty.
Its bought from Amazon Germany and I have to send it back to them, they are happy to repair it. Is it going to be a problem that its been rooted?
One last question. I need to buy a cheap, but reasonable phone to keep me going in the meantime. Any suggestions? Saw a Moto G 2nd gen.
same thing happened with me as well Mine is US Cellular G3
the diff is
I was trying to boot in recovery ( TWRP , mine was rooted ) but it looked as if TWRP was gone to i pulled battery and restarted and used the native AUTOREC app to reinstall TWRP once done when i tried to boot in recovery
my phone never woke up
and its still in same state
( you were lucky to see charging screen for a few seconds , but i instead just see that empty battery screen when i plug it in without battery , that too goes away once i plug the battery inside
guyz plz help
lord dredd said:
same thing happened with me as well Mine is US Cellular G3
the diff is
I was trying to boot in recovery ( TWRP , mine was rooted ) but it looked as if TWRP was gone to i pulled battery and restarted and used the native AUTOREC app to reinstall TWRP once done when i tried to boot in recovery
my phone never woke up
and its still in same state
( you were lucky to see charging screen for a few seconds , but i instead just see that empty battery screen when i plug it in without battery , that too goes away once i plug the battery inside
guyz plz help
Click to expand...
Click to collapse
I think I have tried everything now. Ordered a new battery to try, which should arrive in the next few hours but I am not holding my breath. So, looks like its got to go back to Germany and hopefully they will repair or replace it!
superdon said:
I think I have tried everything now. Ordered a new battery to try, which should arrive in the next few hours but I am not holding my breath. So, looks like its got to go back to Germany and hopefully they will repair or replace it!
Click to expand...
Click to collapse
Too bad , and yes believe me new battery might not solve it , but then keep your fingers crossed.
all the best
New battery just arrived. So, I put it in and it started to boot! The LG logo came up, I got excited and then....bang turned off! Very strange.
Sort of the same happened to me today. Let's hope is battery.
My G3 shut down suddenly although battery was at apologize 75%, blue screen and splash logo and flickering and then black screen.
After some time I managed to boot up and then 2-3 minutes later...off again. Repeating procedure, booting up and then immediately booting twrp. I thought something is wrong with my setup: fulmics 3.7 and xceed kernel latest nightly; managed to restore a backup (stock rooted MM) and everything was fine.
Phone boot up normally, apps beginning to update, made a few calls...and then...boom...shut down with the same flickering to blue screen. I hope is battery issue related. My phone is from August of 2014 and a bit abused since December (MM update).
superdon said:
Having a bit of a nightmare day! I have a 855 G3 and have had it around 18 months. Its rooted, and has been running ok.
Today, I was using the phone, then had to do something. When I went back to it, it was off and wont come back on.
I have tried lots of things - removing battery and plugging in, leaving battery out for a while, trying to plug in without battery, holding down various buttons in various sequences, pluging into the PC - and nothing at all.
One time I took the battery off and plugged it in, I did get a display that indicated there was no battery installed. I then put the battery one and a charging screen came up for a few moments, then it went dead again.
Anything else I can try, or has it got to go off for repair?
I saw this http://forum.xda-developers.com/sprint-lg-g3/general/guide-fix-hard-brick-recovery-guide-t3132359 but I don't want to do that if I can still get a repair under warranty.
Its bought from Amazon Germany and I have to send it back to them, they are happy to repair it. Is it going to be a problem that its been rooted?
One last question. I need to buy a cheap, but reasonable phone to keep me going in the meantime. Any suggestions? Saw a Moto G 2nd gen.
Click to expand...
Click to collapse
Same here, no recovery, no download mode, nothing... I've tried shorting the pins and using boardiag (tests are all PASS except for SDRAM which I've been told it needs a power source to boot the device a.k.a battery ) so i highly suspect it's a battery thing
Sent mine back today. Got a Moto G to keep me going in the meantime.
Mine is now on the way back to me after a quick turnaround. Not sure what they have done to repair as can't log on to the repair tracking website for some reason, but will find out next week when it arrives.
Still waiting, but I now have the repair report. The phone they are sending back has a different serial number, so I presume they are sending a new/refurb phone?
I've sent my phone(with the same symptoms) last week in service under warranty although it was rooted and from service center I have a tracking information that it was repaired (probably mobo replaced). So, I will know for sure in a couple of days
Try connecting it to PC without battery, you notatras that it decteta pc , if so you are lucky , you step tutorial, the files are only for d855
https://mega.nz/#!6Zt0iDCC!dh5K-THYZp0nk-cIjgQ-zX1rBJ6Lhu_c0cv30mpT7Gs
instructions in Spanish , a question shout
Having major problems with my G3; started last night. I noticed that my phone was on the LG boot splash screen and was unresponsive. I reseated the battery and it seemed to be working fine after that. However a couple hours later it was completely dead. If I reseat the battery and turn it on now, The LG screen comes up for a couple seconds, then shuts off. Never get the Verizon screen. I tried to do a factory data reset on it, and get the menu but once I select Yes, the phone goes back to the LG screen for about 2 seconds then shuts off. I got it to go into TWRP once, but it shut off before I could do anything with it. It'll boot into download mode, and my system detects the COM port, but almost immediately the phone shuts down. The phone was running fine before this happened. Any thoughts? I'm really scratching my head over this one.
TLDR:
- phone rebooted last night, won't boot now. Keeps shutting off before I can get anywhere.
Sprint too
Same thing happened to my Sprint G3 on Saturday. Had over 90% battery and was texting a friend back and forth. I put it in my pocket and about 20min later when I took it out it was dead and wouldn't power back on. I took the battery out and put it back in hit the power button and the LG splash screen comes on, then phone dies and can't get a response from the power button. I can do that over and over, but it never gets past the splash screen. Tried to get into recovery, but when I do, buttons are unresponsive and then it just turns off.
Stock ROM, never rooted.
lg g3
Editor619 said:
Same thing happened to my Sprint G3 on Saturday. Had over 90% battery and was texting a friend back and forth. I put it in my pocket and about 20min later when I took it out it was dead and wouldn't power back on. I took the battery out and put it back in hit the power button and the LG splash screen comes on, then phone dies and can't get a response from the power button. I can do that over and over, but it never gets past the splash screen. Tried to get into recovery, but when I do, buttons are unresponsive and then it just turns off.
Stock ROM, never rooted.
Click to expand...
Click to collapse
its a common issue in lg g3, replace ur battery it will be solved.
hit thank if i helped u
kp263 said:
its a common issue in lg g3, replace ur battery it will be solved.
hit thank if i helped u
Click to expand...
Click to collapse
I don't think this is a battery issue. I have 2 batteries and the problem persists using either one. The first is the original battery that came with the phone and the second is an LG stock battery purchased through LG in April (only 3 months ago).
Update 7/12
I followed kp263's advice and ordered a new battery. Put it in the phone and plugged the charger in for a bit and..... same problem. Won't boot past the splash screen. Just turns off.
This is more than just a battery issue. Hopefully I can return the new battery I purchased.