LG G3 Dead - G3 Q&A, Help & Troubleshooting

Having a bit of a nightmare day! I have a 855 G3 and have had it around 18 months. Its rooted, and has been running ok.
Today, I was using the phone, then had to do something. When I went back to it, it was off and wont come back on.
I have tried lots of things - removing battery and plugging in, leaving battery out for a while, trying to plug in without battery, holding down various buttons in various sequences, pluging into the PC - and nothing at all.
One time I took the battery off and plugged it in, I did get a display that indicated there was no battery installed. I then put the battery one and a charging screen came up for a few moments, then it went dead again.
Anything else I can try, or has it got to go off for repair?
I saw this http://forum.xda-developers.com/sprint-lg-g3/general/guide-fix-hard-brick-recovery-guide-t3132359 but I don't want to do that if I can still get a repair under warranty.
Its bought from Amazon Germany and I have to send it back to them, they are happy to repair it. Is it going to be a problem that its been rooted?
One last question. I need to buy a cheap, but reasonable phone to keep me going in the meantime. Any suggestions? Saw a Moto G 2nd gen.

same thing happened with me as well Mine is US Cellular G3
the diff is
I was trying to boot in recovery ( TWRP , mine was rooted ) but it looked as if TWRP was gone to i pulled battery and restarted and used the native AUTOREC app to reinstall TWRP once done when i tried to boot in recovery
my phone never woke up
and its still in same state
( you were lucky to see charging screen for a few seconds , but i instead just see that empty battery screen when i plug it in without battery , that too goes away once i plug the battery inside
guyz plz help

lord dredd said:
same thing happened with me as well Mine is US Cellular G3
the diff is
I was trying to boot in recovery ( TWRP , mine was rooted ) but it looked as if TWRP was gone to i pulled battery and restarted and used the native AUTOREC app to reinstall TWRP once done when i tried to boot in recovery
my phone never woke up
and its still in same state
( you were lucky to see charging screen for a few seconds , but i instead just see that empty battery screen when i plug it in without battery , that too goes away once i plug the battery inside
guyz plz help
Click to expand...
Click to collapse
I think I have tried everything now. Ordered a new battery to try, which should arrive in the next few hours but I am not holding my breath. So, looks like its got to go back to Germany and hopefully they will repair or replace it!

superdon said:
I think I have tried everything now. Ordered a new battery to try, which should arrive in the next few hours but I am not holding my breath. So, looks like its got to go back to Germany and hopefully they will repair or replace it!
Click to expand...
Click to collapse
Too bad , and yes believe me new battery might not solve it , but then keep your fingers crossed.
all the best

New battery just arrived. So, I put it in and it started to boot! The LG logo came up, I got excited and then....bang turned off! Very strange.

Sort of the same happened to me today. Let's hope is battery.
My G3 shut down suddenly although battery was at apologize 75%, blue screen and splash logo and flickering and then black screen.
After some time I managed to boot up and then 2-3 minutes later...off again. Repeating procedure, booting up and then immediately booting twrp. I thought something is wrong with my setup: fulmics 3.7 and xceed kernel latest nightly; managed to restore a backup (stock rooted MM) and everything was fine.
Phone boot up normally, apps beginning to update, made a few calls...and then...boom...shut down with the same flickering to blue screen. I hope is battery issue related. My phone is from August of 2014 and a bit abused since December (MM update).

superdon said:
Having a bit of a nightmare day! I have a 855 G3 and have had it around 18 months. Its rooted, and has been running ok.
Today, I was using the phone, then had to do something. When I went back to it, it was off and wont come back on.
I have tried lots of things - removing battery and plugging in, leaving battery out for a while, trying to plug in without battery, holding down various buttons in various sequences, pluging into the PC - and nothing at all.
One time I took the battery off and plugged it in, I did get a display that indicated there was no battery installed. I then put the battery one and a charging screen came up for a few moments, then it went dead again.
Anything else I can try, or has it got to go off for repair?
I saw this http://forum.xda-developers.com/sprint-lg-g3/general/guide-fix-hard-brick-recovery-guide-t3132359 but I don't want to do that if I can still get a repair under warranty.
Its bought from Amazon Germany and I have to send it back to them, they are happy to repair it. Is it going to be a problem that its been rooted?
One last question. I need to buy a cheap, but reasonable phone to keep me going in the meantime. Any suggestions? Saw a Moto G 2nd gen.
Click to expand...
Click to collapse
Same here, no recovery, no download mode, nothing... I've tried shorting the pins and using boardiag (tests are all PASS except for SDRAM which I've been told it needs a power source to boot the device a.k.a battery ) so i highly suspect it's a battery thing

Sent mine back today. Got a Moto G to keep me going in the meantime.

Mine is now on the way back to me after a quick turnaround. Not sure what they have done to repair as can't log on to the repair tracking website for some reason, but will find out next week when it arrives.

Still waiting, but I now have the repair report. The phone they are sending back has a different serial number, so I presume they are sending a new/refurb phone?

I've sent my phone(with the same symptoms) last week in service under warranty although it was rooted and from service center I have a tracking information that it was repaired (probably mobo replaced). So, I will know for sure in a couple of days

Try connecting it to PC without battery, you notatras that it decteta pc , if so you are lucky , you step tutorial, the files are only for d855
https://mega.nz/#!6Zt0iDCC!dh5K-THYZp0nk-cIjgQ-zX1rBJ6Lhu_c0cv30mpT7Gs
instructions in Spanish , a question shout

Related

Optimus G shuts down while flashing

Hi guys
My Optimus G is dying on a slowly and painful way...This time I have the following problem:
Phone was working perfect except for its battery life (lasting 5 hours at max), but it started to turn off by itself randomly.
Then, I started to bootloop, when I decided to flash another ROM, but now, everytime that try to flash ANYTHING the phone turns off while flashing. I can perform full wipe, but when I try to flash, power goes off.
Is there anything that can do? Is it completely dead?
Thank you guys!
i think i have the same problem, but mine shuts down while booting, i can flash roms normally.
still have to wait for my battery to arrive, going to change it to find out if it fix the problem
Gilbert_Sarip said:
i think i have the same problem, but mine shuts down while booting, i can flash roms normally.
still have to wait for my battery to arrive, going to change it to find out if it fix the problem
Click to expand...
Click to collapse
This is my second battery. Never had this problem with the old one, but my battery life problem doesn't seem to be battery issue, but something on the phone...
dashcsn said:
This is my second battery. Never had this problem with the old one, but my battery life problem doesn't seem to be battery issue, but something on the phone...
Click to expand...
Click to collapse
:good: thanks for the heads up. Guess it's time to upgrade
my phone is also off for last couple of weeks. when i put phone on charger it powers on and then shut downs automatically after lg logo. Phone remains on if i put phone into recovery mode but it didn't allow to flash any rom because whenever i try to flash rom after wipe it power off itself.
I also tried remove and put battery back trick but it also didn't work don't know its battery issue or something else
Asim Akram said:
my phone is also off for last couple of weeks. when i put phone on charger it powers on and then shut downs automatically after lg logo. Phone remains on if i put phone into recovery mode but it didn't allow to flash any rom because whenever i try to flash rom after wipe it power off itself.
I also tried remove and put battery back trick but it also didn't work don't know its battery issue or something else
Click to expand...
Click to collapse
It seems very similar to what is happening with me. Tomorrow I'll try to put the phone back to the stock rom and see if it works.
As soon as I do it, I post the if it works.
i have tried flashing stock 4.1.2 and it work a little bit better. but i need to boot it while plug in. when its booted it stays on. the phone shuts it self down when receiving calls. Did not try any other apps while it's on still have it stock.
I don't know why this is happening, is it so that now a days you can't keep your phone longer than you expected, problem came up after a few years,so they force you to replace your phone once a while.
Gilbert_Sarip said:
i have tried flashing stock 4.1.2 and it work a little bit better. but i need to boot it while plug in. when its booted it stays on. the phone shuts it self down when receiving calls. Did not try any other apps while it's on still have it stock.
I don't know why this is happening, is it so that now a days you can't keep your phone longer than you expected, problem came up after a few years,so they force you to replace your phone once a while.
Click to expand...
Click to collapse
Yeah...When I bought this phone I was living in Korea and couldn't use due carrier's problems. Then I moved back to my homecountry and that phone, after 8 months of usage almost exploded while charging (an absurd overheat)...Since that, the phone started with battery issues and ghost touches problems. The ghost touches stopped and I replaced the battery but now it doesn't work at all. How the hell LG makes a premium device (highend in 2013) that couldn't last a year after unboxing???? That's why I've decided to move back to Motorola, Samsung and HTC...My Galaxy Nexus could resist the meteor that killed the dinosaurs, and this crappy Optimus G can't even CHARGE without destroying itself.
Another LG device? Never!
i just replace my battery, and my phone is work like new again. For now my problem is fixed
new T-5 battery saved my phone. Replaced it yesterday. Phone is back on Sling rom

Verizon G4 crashed

My G4 seemed to be running hot yesterday and I had to charge it several times more than normal. All of a sudden it shut down would not boot back up. I tried everything but it will not go in to recovery or download mode. No lights come on at all when charger is connected either. One time I was able to get the MEIE number to flash and it said press power to reboot before it blanked out again. I called Verizon and they said it sounded like a complete system/software crash. I am rooted but haven't made any changes to my phone in several weeks. Verizon overnighted a replacement to me and it should be at my house when I get home. I wonder if this is the same issue that has been happening to the Sprint version that was recalled? Possibly the phone was just mad at me because it happened an hour after I ordered my Nexus 6p......lol
Now that it's cooled off can you boot it up?
I would think you could have just rebooted it when you first noticed it was hot.
Colchiro said:
Now that it's cooled off can you boot it up?
I would think you could have just rebooted it when you first noticed it was hot.
Click to expand...
Click to collapse
No it still doesn't boot up. I can get to the LG screen for maybe a second and it shuts back down. When I first noticed that it was hot I could reboot it. I let it cool off before restarting it but the problem persisted. What ever was causing it to overheat was also draining the battery. I had to charge the phone up twice by 2:00 pm. My "certified like new replacement" arrived on Friday and initially everything was good. On Saturday the Wifi disconnected and would not turn back on. The icon just sits there and blinks at me. If I go in the settings menu it is grayed out and doesn't give me the option to turn it on. I just got off the phone with Verizon and they are sending me another G4. Hopefully I will have better luck with this one. I would like to have a working phone that I can sell when my Nexus 6p arrives.
Sorry this is totally off topic but, did you have to pay a deductible to get a new phone?
sefirosu0522 said:
Sorry this is totally off topic but, did you have to pay a deductible to get a new phone?
Click to expand...
Click to collapse
No I didn't. It was Warranty replacement so it didn't have to go through insurance.
I had a similar issue last week, no root, running 12a. Phone shut itself off during normal usage (checking football scores). Running a little hot so let cool. Never booted past Verizon splash screen. Tried fresh battery, factory reset, safe mode. Nothing. Got my "certified like new" model. So far so good, but 6P here I come.
Sent from my VS986 using Tapatalk
Hmmm well good timing if you ordered a Nexus 6P. You can sell it like new.
Haha I was just watching "The Nexus 6P will bend in half if you try to bend it in half" video. I'd be interested in a size comparison between the 2.
So this exact thing happened to me, just several days after I got it (same thing, also rooted, nothing much done to the phone).
I had figured the battery ran dead (because I knew it was low), but it just wouldn't power on. Chargers wouldn't light it up. I put it on the charger for hours, and nothing happened. Lost all hope.
Then, randomly, I decided to see if Download Mode would work on my phone. I don't know why I tried it.
I pulled battery, and put it back. I held on Volume (up?) on the phone, and plugged it into the computer.
OH MY GOD -- IT CAME TO LIFE -- ! DOWNLOAD MODE!
I shut it down from download mode, then turned it back on (I think a battery pull) and it worked again.
I was completely relieved.
This happened to me a second time, weeks later.
The same solution worked.
I hope that this helps someone.
TL;DR: Try Download Mode (pull battery and put it back in -- then, while holding the volume Up key on the phone, plug USB into your computer)

LG G4 bricked?

Good Morning all....
Yesterday I took my phone off the charger, played some of my games I play and then took a nap....battery percentage was probably still around 80% at this time...when I woke up, the phone was off. I plugged it into a charger and when the battery displayed it said it was 1%. I let it charge to about 30% and tried to turn it on. All I got was a bootloop of the LG symbol in the beginning. After that I tried to use recovery mode to clear the cache and it still just jumped back to bootlooping. I then tried factory reset from recovery mode and it just sits stuck on the yes or no screen to do the reset. I then tried to flash the firmware using the LG tool on my computer and it starts to flash then says it has lost communication with the phone, and to try again later.
Any ideas? Totally Stock LG G4 with the latest update.... I love my phone and hope theres a fix for this.
sounds like you got the dreaded bootloop issue... this is a known hardware defect that occurs (randomly it seems) and renders the phone useless. There are a few solutions if you hunt (freezer, or removing the motherboard and baking it in the oven [precisely]) but your best bet is to go to verizon and get a new one warrantied (no promises it won't happen again) or mail it back to LG for them to repair, sadly.
nice phone, until it isn't..

Nexus 5X won't turn on, bootloop when charging

So yesterday I was trying to make a phone call and the phone went dead. I tried turning it back on but to no avail. When connected to a charger, it just shows the battery for a while and then it disappears and reboots to showing it again only to reboot itself again. Needless to say, I am stuck with a bricked phone. I managed to get it up and running by flashing the stock rom but after update to Android 7.0 the problem came back after like 10 hours. Now I can't even get into bootloader without the phone being connected to a charger, which is a problem because I can't flash anything through charger obviously. Connecting the phone through USB does not work, the phone stays dead like it is out of juice. With that being said I think it might be a faulty bootloader. The power button is fine, so I think we can count this option out. Any other ideas? I am considering taking the phone to the shop where I bought it as it is still under warranty but because it is not Google they might refuse to replace it with a new one or repair it. Is there anything I can do?
EDIT: I sent it to LG.
kubatbg said:
So yesterday I was trying to make a phone call and the phone went dead. I tried turning it back on but to no avail. When connected to a charger, it just shows the battery for a while and then it disappears and reboots to showing it again only to reboot itself again. Needless to say, I am stuck with a bricked phone. I managed to get it up and running by flashing the stock rom but after update to Android 7.0 the problem came back after like 10 hours. Now I can't even get into bootloader without the phone being connected to a charger, which is a problem because I can't flash anything through charger obviously. Connecting the phone through USB does not work, the phone stays dead like it is out of juice. With that being said I think it might be a faulty bootloader. The power button is fine, so I think we can count this option out. Any other ideas? I am considering taking the phone to the shop where I bought it as it is still under warranty but because it is not Google they might refuse to replace it with a new one or repair it. Is there anything I can do?
EDIT: I sent it to LG.
Click to expand...
Click to collapse
I had the same issue just a few weeks ago, did you ever get it back? How long did it take? Was covered under warranty?
Thanks - Ed

LG G4 death need help fixing

Long story short my g4 died about 2 years ago, has been sitting since. Just one day it wouldn't turn on and I was already fed up with the QoL with the g4 so I swapped.
It has a lot of pictures I really want so I started messing with it. Plugged in, said battery at 0% please charge before powering on. Wouldn't charge at all after a day on this plug so I ordered a new battery. With this new battery I can't even get to this screen, it just boots up and gets stuck on a black screen while vibrating nonstop. Figure maybe something internally won't charge the battery so I have an external charger on its way here. I decided if that doesn't let it power on, then it's likely a bad mobo. Which leads me to my question: how do I get my pictures? Replacing the mobo won't work AFAIK because the storage is on it
prochargedls2 said:
Long story short my g4 died about 2 years ago, has been sitting since. Just one day it wouldn't turn on and I was already fed up with the QoL with the g4 so I swapped.
It has a lot of pictures I really want so I started messing with it. Plugged in, said battery at 0% please charge before powering on. Wouldn't charge at all after a day on this plug so I ordered a new battery. With this new battery I can't even get to this screen, it just boots up and gets stuck on a black screen while vibrating nonstop. Figure maybe something internally won't charge the battery so I have an external charger on its way here. I decided if that doesn't let it power on, then it's likely a bad mobo. Which leads me to my question: how do I get my pictures? Replacing the mobo won't work AFAIK because the storage is on it
Click to expand...
Click to collapse
Try SALT within download mode (see my sig).
Do a custom backup and choose userdata .
If you cannot get into download mode anymore check the bootloop fix list (see my sig)
Sent from my OnePlus 6T using XDA Labs
steadfasterX said:
Try SALT within download mode (see my sig).
Do a custom backup and choose userdata .
If you cannot get into download mode anymore check the bootloop fix list (see my sig)
Sent from my OnePlus 6T using XDA Labs
Click to expand...
Click to collapse
I can't do any of that. Can't get into download mode or anything. Is there some way of getting into the devices storage without powering it on or replacing motherboard? I honestly don't give a **** about the phone, I just want the pictures.
I've tried everything except for the stove...
Update: auxiliary phone charger got here, When I try to boot into booloader/recovery it FEELS like its getting into it, but no display shows. Don't know what vibrations omit for X mode, but considering buying an LCD screen rep.
Update 2: Managed to get the LG startup logo to show. Just kept pulling the battery, holding power for 60 seconds w/o sim card or sd card, putting battery in and holding power again, then it finally showed up! Stayed for about 10 seconds then went back to black screen, any ideas what this means and where it's pointing me to fix?

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