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Hi all,
For the last two to three months, I've been running a Universe ROM on my E4GT. Other than an occasional quirk, the phone has been working very well. I noticed that my phone didn't seem to be connecting to my home WiFi, so I put it into Airplane mode, and then took it out of Airplane mode. Instantly, it connected to my WiFi with a MUCH better signal After checking emails on the phone, I set an alarm and went to sleep. I woke up without the alarm since it did not go off. My phone appeared to be off. Holding the power button resulted in the blue LED charge light flashing, but the screen did not come on. I pulled the battery and put it back, thinking that the phone had some odd-ball software glitch that made it turn off in the middle of the night. When I hit power, the blue LED turns on, blinks, and that is all that happens. Once and only once since this started, my screen showed the boot animation, but did not get past that.
Because my screen turned on ONCE, I'm really hoping that I am soft bricked and not hard bricked. It does seem VERY odd for the phone to become bricked after working fine on this ROM for at least a couple months. The only change I made in recent time is to change a governor in ExTweaks from Hyper to Ondemand. I suppose that could have somehow caused this.
I stopped by a Sprint store, but they would not help as I do not have insurance and the phone is out of warranty.
Do you think making a USB jig or buying one may help? There is a Radio Shack close to where I live. And I have an extra USB cable I can take apart.
If that fails, should I send the phone to mobiletechvideos.com for their JTAG repair? It costs $50 plus shipping to them, but that is still cheaper than buying a new phone. If it came to that, I'd certainly hope they could fix it.
The fact that the blue LED light comes on seems like a decent sign of some life. While the battery animation does not come on, the light does.
Thanks for reading and offering any advice/suggestions.
Can you get into recovery or odin mode?
bigdaddy619 said:
Can you get into recovery or odin mode?
Click to expand...
Click to collapse
Nope. When I try either, I get the blue LED light, it blinks once, and then stays on. Nothing happens on-screen.
anindrew said:
Nope. When I try either, I get the blue LED light, it blinks once, and then stays on. Nothing happens on-screen.
Click to expand...
Click to collapse
Well the jig may work give that a shot at least if you can get into odin mode you can start over using a one click good luck :d
bigdaddy619 said:
Well the jig may work give that a shot at least if you can get into odin mode you can start over using a one click good luck :d
Click to expand...
Click to collapse
Thank you! I'll post here if I get that to work or have an alternate solution.
Charge your battery. Use an external charger if need be.
Sent from my SPH-D710 using xda app-developers app
BluesRulez said:
Charge your battery. Use an external charger if need be.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I thought that it could be the battery. My original got bloated about a month or two ago, so I bought an Anker battery from Amazon. It's been working great since I got it.
I had my Anker battery tested yesterday at a "Batteries Plus" store. The clerk put a new battery in the phone to see if it would help the phone, but it did the same blue LED thing. He used a multimeter to test my battery and the new one the store was selling. He said mine had more power in it than the one on the shelf and indicated that either battery has more than enough power to start the phone. While this still could be caused by my battery, it does seem strange for a new battery that has charge in it to not allow the phone to start. I don't have an external charger, but I could always visit my parents as they each have an E4GT.
Brick
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I hate to be a downer but, I can guarantee you that you will not get any more than the dreaded blue light no matter what you do.
Take it to Sprint and let them go thru the entire process of trying to get it to boot and they may even give you some kind of excuse like "well I'm gonna take it to the back and disassemble it and see if the screen connection came loose".
They will never get it to boot and it is a hardware problem!!
Free replacement and may be backordered because this problem is happening to quite a few of the first run Galaxies.
I spent hours on the phone with "supposed techs" and went to 2 stores because my home store "child" said I must have gotten it wet and handed me a card with Asurion and said to contact them and I'd have to pay my deductible. BS, i wasn't paying for a hardware issue and YOU NEED TO TELL THEM THAT!!!
I spent a week and a half checking components (after they had taken it apart already at the store) while I waited on my replacement because I wanted what was on my internal memory and nothing. I know enough about electronic repair doing it my entire life since I was 12, that you will not get it back.
Sorry but like I'd said "i just went thru this 2 months ago" and plenty to read here on that situation.
They won't see any mod or even any display so you're safe with the Sprint techs. Just tell them when you woke up after setting your alarm, it was dead.
One good thing, is your replacement should be pretty safe from the emmc problem and download Chainfires app to see what chipset you get. (GotBrickBug)!!
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.
Teknician said:
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I hate to be a downer but, I can guarantee you that you will not get any more than the dreaded blue light no matter what you do.
Take it to Sprint and let them go thru the entire process of trying to get it to boot and they may even give you some kind of excuse like "well I'm gonna take it to the back and disassemble it and see if the screen connection came loose".
They will never get it to boot and it is a hardware problem!!
Free replacement and may be backordered because this problem is happening to quite a few of the first run Galaxies.
I spent hours on the phone with "supposed techs" and went to 2 stores because my home store "child" said I must have gotten it wet and handed me a card with Asurion and said to contact them and I'd have to pay my deductible. BS, i wasn't paying for a hardware issue and YOU NEED TO TELL THEM THAT!!!
I spent a week and a half checking components (after they had taken it apart already at the store) while I waited on my replacement because I wanted what was on my internal memory and nothing. I know enough about electronic repair doing it my entire life since I was 12, that you will not get it back.
Sorry but like I'd said "i just went thru this 2 months ago" and plenty to read here on that situation.
They won't see any mod or even any display so you're safe with the Sprint techs. Just tell them when you woke up after setting your alarm, it was dead.
One good thing, is your replacement should be pretty safe from the emmc problem and download Chainfires app to see what chipset you get. (GotBrickBug)!!
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.
Click to expand...
Click to collapse
Thank you very much for the reply. My phone was having a strange issue with connecting to my home WiFi before I put it on the charger for the last time. I wonder if that was a tell-tale sign that something was up.
I went to the Sprint store closer to where I live and explained what happened. They didn't give me any argument at all. Their tech checked out my phone, but couldn't get it to power up at all. They ordered a replacement E4GT (might be new; might be refurbished) for me for $35. I should have it by Friday. I was surprised by how helpful they were. Apparently, they have see this issue occur on some other Android phones as well.
What is the Chainfires app? Does it identify if you have the "older" chipset which can cause the brick issue? That must be what you mean by "GotBrickBug," right?
Since I'm eligible for an upgrade in June, I think I'll just use the stock ROM to avoid any possible issues. I wonder if the GS4 will be out then. It's always interesting to see what the hot new phone is going to be when you're ready for an upgrade.
Again, thank you to everyone for the helpful replies!
Surprised they even had you pay but I'd have paid $35 also if they'd asked me too.
You should get either new or new board at least.
Here's Chainfire's thread and app in OP. By the looks of it, my chips firmware is updated and as much as I've tested and flashed in the last couple weeks, it's holding up great. http://forum.xda-developers.com/showthread.php?t=1693704
My first clue was that my phone was having problems being read by my PC. Couldn't see either the onboard usb or my external usb. It was intermittent and within a week it was gone.
Sprint has been seeing this problem for sure and in Chainfire's thread, Samsung is well aware.
Sent from my Blu Kuban FI27 E4GT SGS2 SPH~D710 (and whatever else they can call this phone) using Tapatalk 2
anindrew said:
I thought that it could be the battery. My original got bloated about a month or two ago, so I bought an Anker battery from Amazon. It's been working great since I got it.
I had my Anker battery tested yesterday at a "Batteries Plus" store. The clerk put a new battery in the phone to see if it would help the phone, but it did the same blue LED thing. He used a multimeter to test my battery and the new one the store was selling. He said mine had more power in it than the one on the shelf and indicated that either battery has more than enough power to start the phone. While this still could be caused by my battery, it does seem strange for a new battery that has charge in it to not allow the phone to start. I don't have an external charger, but I could always visit my parents as they each have an E4GT.
Click to expand...
Click to collapse
Sounds like the h/w took a dump on you - the phone replacement was probably the only route left. By any chance did you leave it charging and/or in a location that allowed it to store heat? (Like a blanket, foam cushion, etc)
Teknician said:
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.
Click to expand...
Click to collapse
That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
Update the next day: I found this thread, which is essentially a match for what I was experiencing. That one ended with a wait-it-out approach, and I basically did the same. I left it plugged in overnight, even though it appeared not to be charging at all (stone cold, no red light). In the morning, it was still all but dead, but I popped out the battery again (I had done this many times before), replugged it into power, and then it charged normally and completely for the first time since the incident. Moral: don't let the phone go below 15%, and if you do, plug it in ASAP. Don't ignore it overnight, even if it's powered off (maybe especially).
rseiler said:
That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
Click to expand...
Click to collapse
You're right - folks, this is not the eMMC bug. Let's just clear that up. If you need further information on that you can refer to the discussion thread on that bug and all the research that several folks have put into it.
When I first got my E4GT there was talk of a BLOD or "sleep of death" where the phone would not come back on. Wasn't the eMMC bug. Most people had a low battery so it was thought the batteries were too low and that it booted and messed up the bootloader. Others thought they overheated. Problem is without any way to diagnose the problem it's hard to come up with a "true" answer.
Perhaps a JTAG could revive the phones. Odd that even if plugged in that nothing is happening. But sometimes h/w really can just go south and trash a phone.
I highly suggest backing up your internal usb drive as frequently as possible because I lost a lot of photos that I never transfered, thanks to Samsung and my hardware taking a crap. Emmc blue light bug really sucks, believe me...
---------- Post added at 03:39 AM ---------- Previous post was at 03:29 AM ----------
rseiler said:
That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
Click to expand...
Click to collapse
Doesn't sound like emmc at all. All you will have is a blue light and that's it. If you saw ANY display, it's probably a battery and charging issue. You'll know the bug when you don't see anything but blue and no display at all.
Sent from my Blu Kuban FI27 E4GT SGS2 SPH~D710 (and whatever else they can call this phone) using Tapatalk 2
anindrew, how did it all turn out?
Having a bit of a nightmare day! I have a 855 G3 and have had it around 18 months. Its rooted, and has been running ok.
Today, I was using the phone, then had to do something. When I went back to it, it was off and wont come back on.
I have tried lots of things - removing battery and plugging in, leaving battery out for a while, trying to plug in without battery, holding down various buttons in various sequences, pluging into the PC - and nothing at all.
One time I took the battery off and plugged it in, I did get a display that indicated there was no battery installed. I then put the battery one and a charging screen came up for a few moments, then it went dead again.
Anything else I can try, or has it got to go off for repair?
I saw this http://forum.xda-developers.com/sprint-lg-g3/general/guide-fix-hard-brick-recovery-guide-t3132359 but I don't want to do that if I can still get a repair under warranty.
Its bought from Amazon Germany and I have to send it back to them, they are happy to repair it. Is it going to be a problem that its been rooted?
One last question. I need to buy a cheap, but reasonable phone to keep me going in the meantime. Any suggestions? Saw a Moto G 2nd gen.
same thing happened with me as well Mine is US Cellular G3
the diff is
I was trying to boot in recovery ( TWRP , mine was rooted ) but it looked as if TWRP was gone to i pulled battery and restarted and used the native AUTOREC app to reinstall TWRP once done when i tried to boot in recovery
my phone never woke up
and its still in same state
( you were lucky to see charging screen for a few seconds , but i instead just see that empty battery screen when i plug it in without battery , that too goes away once i plug the battery inside
guyz plz help
lord dredd said:
same thing happened with me as well Mine is US Cellular G3
the diff is
I was trying to boot in recovery ( TWRP , mine was rooted ) but it looked as if TWRP was gone to i pulled battery and restarted and used the native AUTOREC app to reinstall TWRP once done when i tried to boot in recovery
my phone never woke up
and its still in same state
( you were lucky to see charging screen for a few seconds , but i instead just see that empty battery screen when i plug it in without battery , that too goes away once i plug the battery inside
guyz plz help
Click to expand...
Click to collapse
I think I have tried everything now. Ordered a new battery to try, which should arrive in the next few hours but I am not holding my breath. So, looks like its got to go back to Germany and hopefully they will repair or replace it!
superdon said:
I think I have tried everything now. Ordered a new battery to try, which should arrive in the next few hours but I am not holding my breath. So, looks like its got to go back to Germany and hopefully they will repair or replace it!
Click to expand...
Click to collapse
Too bad , and yes believe me new battery might not solve it , but then keep your fingers crossed.
all the best
New battery just arrived. So, I put it in and it started to boot! The LG logo came up, I got excited and then....bang turned off! Very strange.
Sort of the same happened to me today. Let's hope is battery.
My G3 shut down suddenly although battery was at apologize 75%, blue screen and splash logo and flickering and then black screen.
After some time I managed to boot up and then 2-3 minutes later...off again. Repeating procedure, booting up and then immediately booting twrp. I thought something is wrong with my setup: fulmics 3.7 and xceed kernel latest nightly; managed to restore a backup (stock rooted MM) and everything was fine.
Phone boot up normally, apps beginning to update, made a few calls...and then...boom...shut down with the same flickering to blue screen. I hope is battery issue related. My phone is from August of 2014 and a bit abused since December (MM update).
superdon said:
Having a bit of a nightmare day! I have a 855 G3 and have had it around 18 months. Its rooted, and has been running ok.
Today, I was using the phone, then had to do something. When I went back to it, it was off and wont come back on.
I have tried lots of things - removing battery and plugging in, leaving battery out for a while, trying to plug in without battery, holding down various buttons in various sequences, pluging into the PC - and nothing at all.
One time I took the battery off and plugged it in, I did get a display that indicated there was no battery installed. I then put the battery one and a charging screen came up for a few moments, then it went dead again.
Anything else I can try, or has it got to go off for repair?
I saw this http://forum.xda-developers.com/sprint-lg-g3/general/guide-fix-hard-brick-recovery-guide-t3132359 but I don't want to do that if I can still get a repair under warranty.
Its bought from Amazon Germany and I have to send it back to them, they are happy to repair it. Is it going to be a problem that its been rooted?
One last question. I need to buy a cheap, but reasonable phone to keep me going in the meantime. Any suggestions? Saw a Moto G 2nd gen.
Click to expand...
Click to collapse
Same here, no recovery, no download mode, nothing... I've tried shorting the pins and using boardiag (tests are all PASS except for SDRAM which I've been told it needs a power source to boot the device a.k.a battery ) so i highly suspect it's a battery thing
Sent mine back today. Got a Moto G to keep me going in the meantime.
Mine is now on the way back to me after a quick turnaround. Not sure what they have done to repair as can't log on to the repair tracking website for some reason, but will find out next week when it arrives.
Still waiting, but I now have the repair report. The phone they are sending back has a different serial number, so I presume they are sending a new/refurb phone?
I've sent my phone(with the same symptoms) last week in service under warranty although it was rooted and from service center I have a tracking information that it was repaired (probably mobo replaced). So, I will know for sure in a couple of days
Try connecting it to PC without battery, you notatras that it decteta pc , if so you are lucky , you step tutorial, the files are only for d855
https://mega.nz/#!6Zt0iDCC!dh5K-THYZp0nk-cIjgQ-zX1rBJ6Lhu_c0cv30mpT7Gs
instructions in Spanish , a question shout
Hello,
I've tried to solve this on another thread but was instructed to make a new thread to get more visibility.
Last night I set the latest update to start 5am. I had about 50-70% battery and the phone was connected to nearly full 13000mAh power bank.
This morning when I woke up I was wondering why doesn't the power bank indicate any charging light so I picked my phone and it was dead. I clicked power bank and it started charging. So the thing what happened here was that the phone started updating and somehow rejected the charging current of the power bank which made the power bank to stop charging. After that the phone started updating firmware, drained all battery and got bricked.
You might ask why the hell would I use power bank when I update firmware? Well, it does automatically charge when I plug it in, so it should have stayed on all the time. It also provides enough power to charge the phone for more than 2 times, so I would consider it as being same as being charged from a regular charger, because its also as fast so has quite the same charging current. It is a mystery how did the phone reject charging current and how did not the power bank start recharging as fast as possible.
The problem
The phone is being bricked. I have charged it today about 3 hours with power bank, 1,5 hours with computer and now around 4-6 hours with regular charger. If I try to hold reset / power / volume- / volume+ / power & volume+ / power & volume- any of those for at least 10 seconds, nothing happens. Only thing that happens is the red led stops blinking and stays on red when I hold power. Sony companion wont recognize it. I accidentally tried to fix firmware which orders to hold vol- and then connect but it doesn't connect. The reason this was an accident is that I absolutely do not want to lose all my files, so I need to somehow get my firmware working again without losing pictures, videos or text messages (notes there) or voiding my warranty. So luckily I didn't manage to get the fix firmware to work cuz it should delete everything. Also pressing reset for 2 minutes does the same so I discard that option for now. The battery should be full by now, I have also tried changing the charger after I noticed I had 2 identical Sony chargers one charging power bank and another on this z5p and only that one charging power bank was hot and another one charging phone was maybe a little warm. After I changed them the situation became opposite.
Is there anything I could do to save my files and make this crap work again? It is quite frustrating now because the most important thing are my files, not even the overpriced phone (and I guess factory reset can get it work but thats the last option, I absolutely need those files:crying
PS. sorry for so long story.
sorry for the typos.
Now the charger is only a little warmer than room temperature, but still blinking red and not responding.
XperiassinceZ1 said:
Hello,
I've tried to solve this on another thread but was instructed to make a new thread to get more visibility.
Last night I set the latest update to start 5am. I had about 50-70% battery and the phone was connected to nearly full 13000mAh powerbank.
This morning when I woke up I was wonderhing why doesn't the powerbank indicate any charging light so I picked my phone and it was dead. I clicked powerbank and it started charging. So the thing what happened here was that the phone started updating and somehow rejected the charging current of the powerbank which made the powerbank to stop charging. After that the phone started updating firmware, drained all battery and got bricked.
You might ask why the hell would I use powerbank when I update firmware? Well, it does automatically charge when I plug it in, so it should have stayed on all the time. It also provides enough power to charge the phone for more than 2 times, so I would consider it as being same as being charged from a regular charger, because its also as fast so has quite the same charging current. It is a mystery how did the phone reject charging current and how did not the powerbank start recharging as fast as possible.
The problem
The phone is being bricked. I have charged it today about 3 hours with powerbank, 1,5 hours with computer and now around 4-6 hours with regular charger. If I try to hold reset / power / volume- / volime+ / power & volume+ / power & volume- any of those for at least 10 seconds, nothing happens. Only thing that happens is the red led stops blinking and stays on red when I hold power. Sony companion wont recognize it. I accidentally tried to fix firmware which orders to hold vol- and then connect but it doesn't connect. The reason this was an accident is that I absolutely do not want to lose all my files, so I need to somehow get my firmware working again without losing pictures, videos or text messages (notes there) or voiding my warranty. The battery should be full by now, I have also tried changing charger after I noticed I had 2 identical Sony chargers one charging power bank and another on this z5p and only that one charging power bank was hot and another one charging phone was maybe a little warm. After I changed them the situation became opposite.
Is there anything I could do to save my files and make this crap work again? It is quite frustrating now because the most important thing are my files, not even the overpriced phone (and I guess factory reset can get it work but thats the last option, I absolutely need those files:crying
PS. sorry for so long story.
Click to expand...
Click to collapse
From what I understanded before, I thought you charged 7 hours directly to an outlet, but you switched between powerbank, and pc too?
Well this is kind of my mistake because I said try connecting it to pc in between.
After reading this more detailed explanation, I would strongly suggest to just leave it charging directly to an outlet.
For atleast about 6-8 hours just as a first try to try to solve the issue (hopefully) without having to take more desperate measures lol.
So start with charging again, sorry for the misunderstanding.... it is partially or maybe mostly my fault :silly:
Post back here tomorrow
koekoek91 said:
From what I understanded before, I thought you charged 7 hours directly to an outlet, but you switched between powerbank, and pc too?
Well this is kind of my mistake because I said try connecting it to pc in between.
After reading this more detailed explanation, I would strongly suggest to just leave it charging directly to an outlet.
For atleast about 6-8 hours just as a first try to try to solve the issue (hopefully) without having to take more desperate measures lol.
So start with charging again, sorry for the misunderstanding.... it is partially or maybe mostly my fault :silly:
Post back here tomorrow
Click to expand...
Click to collapse
Thanks for still helping me out here
I'll leave it charging "from the wall". However power bank also provides high power and I'm worried about the charger temperature, so could it just charge it very very slow cuz no heat is building up. Anyways, it should have charged like 3 times by now but ill give it 10 hours now. Ill update here later what happens.
No problem, I kmow how it sucks to have a bricked phone.
I just did a quick research on XDA and found this thread: http://forum.xda-develaopers.com/showthread.php?t=1849170
it is really alot to read... but if you want to have the best chance to unbrick your phone and hopefully still have all your files, I think you should read it before you take any other drastic actions.
I think this post http://forum.xda-developers.com/showpost.php?p=33032165&postcount=2 is the most interesting for you
You will need flashtool to save your phone, but this doesn't automatically means you have to flash the full firmware (which will erase all files on the phones internal storage).
I know you are hesitant to use flashtool but at some point I think you have no other options sometimes.
BUT.... dont worry, MAYBE you are lucky and just flashing the kernel part of the firmware might fix your problem.
Im not going to add it here as I dont want to be the one to blame when accidentally providing the wrong file for your phone lol.
So I think you should read that guide and see what exactly applies to your issue, and then before you do anything just ask in that thread for help.
Start by telling you aren't even familiar with flashtool yetso they can help you faster. And let them help you to (if needed) correctly flash the correct kernel file to your device.
I think they can help you much better than me, because they have more knowledge,
and know better how to put all info it into context to make it understandable for people who aren't really familiar with al this.
Also it saves me alot more typework lol.
Ill still keep an eye to your thread to see if you manage to fix your brick and maybe answer (some questions) when I have time.
Better to just ask questions in the recovery thread, but who knows... if you post double and Iknow the answer, ithat would be luck and get you back into your phone faster hopefully
Enough writing for today..... your welcome :silly:
Good luck, be patient, and dont worry (like they also mention in the recovery guide)
XperiassinceZ1 said:
Thanks for still helping me out here
I'll leave it charging "from the wall". However power bank also provides high power and I'm worried about the charger temperature, so could it just charge it very very slow cuz no heat is building up. Anyways, it should have charged like 3 times by now but ill give it 10 hours now. Ill update here later what happens.
Click to expand...
Click to collapse
Ok it has been charging for about 12 hours extra now, total 24h. Still blinking red. not connecting to PC, still reacting to hold power / hold power and hold vol - with continuous red. Reset wont do anything.
XperiassinceZ1 said:
Ok it has been charging for about 12 hours extra now, total 24h. Still blinking red. not connecting to PC, still reacting to hold power / hold power and hold vol - with continuous red. Reset wont do anything.
Click to expand...
Click to collapse
Copied from above linked thread:
YOU NEED TO RESET YOUR PHONE!
If your phone is soft-brick and does nothing when, -the buttons are pressed, -a charger is plugged in, -or if the screen is still ON then....
The memory chips need lose power to clear the bad data and reset the phone. Either by the battery going dead or by unplugging the battery.
You can to leave the phone on a charger to see when the battery dies. Usually the battery will not charge in a soft-brick state and will die while still plugged in. After the reset you should then get the red led. However if you get a red led immediately when first plugged in and no response but red led for a long time, then you may need to leave the phone unplugged and let the battery die.
Only after the chips reset will you get the red led. The RED LED should mean the phone is charging in 'low battery level charge mode'.
Once you get the red led, after the reset, do NOT try to turn on the phone. If you try to start the phone now without fixing the problem you will have to start all over.
So maybe if keeping it plugged for so long doesn't work, leaving it unplugged and wait for the battery to die will help?
Ask for more help in the thread I linked
Was bored @ school, so was looking for some more easy to follow info for you.
Have a look at this thread too, mainly im talking about just trying to see if flashtool can reccognize the phone and if not, read and follow the driver install section and see if that changes anything
http://forum.xda-developers.com/showthread.php?t=928343
@XperiassinceZ1 Any update on this yet?
I took the phone to repair 2 days ago and told them to take off battery and make only soft reset. No information yet :/
If they cant help me to fix phone or get files ill read the threads, but I guess if they cant do a thing neither can I
XperiassinceZ1 said:
I took the phone to repair 2 days ago and told them to take off battery and make only soft reset. No information yet :/
If they cant help me to fix phone or get files ill read the threads, but I guess if they cant do a thing neither can I
Click to expand...
Click to collapse
Don't give up to easy man[emoji14]
I'm sure you can get your phone working again but you have to take the time to read threads and try everything you can
Okay. Let us know when you got it back from repair shop
Sent from my E6653 using XDA-Developers mobile app
koekoek91 said:
Don't give up to easy man[emoji14]
I'm sure you can get your phone working again but you have to take the time to read threads and try everything you can
Okay. Let us know when you got it back from repair shop
Click to expand...
Click to collapse
Ok its ready to pick up from repair. They coudln't fix it. Lets take a look at those threads.
I don't know but I guess the service dude checked if the battery was dead? But still I'm thinking that it could be one possibility.
XperiassinceZ1 said:
Ok its ready to pick up from repair. They coudln't fix it. Lets take a look at those threads.
I don't know but I guess the service dude checked if the battery was dead? But still I'm thinking that it could be one possibility.
Click to expand...
Click to collapse
Hey
Im not very suprised they couldn't fix it.
I wonder though if they even did anything, so you should ask them about what they did.
Once you have your phone back, I would start with this: http://forum.xda-developers.com/showpost.php?p=19684920&postcount=2
If this doesn't help, you can proceed with the other threads I linked in earlier posts and give them a careful read
@XperiassinceZ1
Haven't heard in a while, I assume this means your phone is fixed or?
Was just curious lol.
My mother's nexus 5x has just died.
no fastboot no recovery nothing.
I have tried to charge it, but after more than an hour connected to the charger still nothing.
I checked that this charger works on my nexus 5x so it's not the problem.
I also tried to connect it to a computer, but the computer detected nothing.
the phone had 7.1.2 stock (either april or may security update I don't remember which one).
Anyone has an idea why it happened or how to fix this?
Thanks,
Orma
Wow, my 5X just died this morning. Wonder if it isn't just a coincidence or maybe some update like to the Fi app or something messed it up. So I'll post in case others have also had the same thing happen. The Fi app was last updated May 8, so that's not it. But maybe there was some other app or something updated that caused problems. Some of the core apps were recently updated and my phone tried to update some behind the scenes type app, but it didn't work. So I tried manually and it did work. Maybe I shouldn't have done that. Can't remember which app, but checking on my Google playstore apps, maybe it was Google Connectivity Services.
Mine was fully charged and I was using it while still connected to the charger after waking up in the morning. It just went black suddenly. I tried holding power button to shut it down, but it never made any vibration as if it was force shutting off. Power button and volume down button didn't work to shut down or boot either. The computer recognized it the first time I plugged it in showing Qualcomm HS-USB QDLoader 9008 has completed setup. But after that it would show as device unrecognized.
The only way I got anything to look like it was starting ok was by disconnecting the battery for a while. Then it started booting and then the screen just went black again. I unhooked the battery again for a while, reassembled, and plugged the phone in and the battery charging screen showed up, but then went black again without showing the filling up graphics.
So it seems to momentarily kinda act ok, but then soon goes black. Disconnecting the battery seems to reset it to a state where it can try again.
The battery read as 4.16 volts, so seems to be fully charged as I thought it was. I'm going to try doing the battery disconnect again, but I'm thinking this thing is done.
This may not just be a random thing. Several people on Google forums have the same sounding issue from yesterday or today.
https://productforums.google.com/forum/#!topic/nexus/iKXTmQ04YeM;context-place=forum/nexus
https://productforums.google.com/forum/#!topic/nexus/DINPhe1nb4c;context-place=forum/nexus
https://productforums.google.com/forum/#!topic/nexus/lWKu7eEfHhc;context-place=forum/nexus
By disconnecting the battery and then reassembling, I was able to get to the recovery menu. I chose Restart Bootloader, and after a few moments, go a screen showing the android character laying on the ground with a triangle with an exclamation point and "No Command" text at the bottom.
Holding power button and volume down got it to go back to the menu.
So I tried Recovery and it showed Google in white letters, then went black. Trying Start does the same thing.
This problem is common in the Nexus 5x, I advice you to check the warranty
Envoyé de mon HTC One_M8 en utilisant Tapatalk
kakah2011 said:
This problem is common in the Nexus 5x, I advice you to check the warranty
Envoyé de mon HTC One_M8 en utilisant Tapatalk
Click to expand...
Click to collapse
Voicebox said:
By disconnecting the battery and then reassembling, I was able to get to the recovery menu. I chose Restart Bootloader, and after a few moments, go a screen showing the android character laying on the ground with a triangle with an exclamation point and "No Command" text at the bottom.
Holding power button and volume down got it to go back to the menu.
So I tried Recovery and it showed Google in white letters, then went black. Trying Start does the same thing.
Click to expand...
Click to collapse
if I open the phone to disconnect the battery will it void the warranty?
any one has any idea on why it happened?
my nexus 5x is totally fine
edit: I tried again to turn it on, but this time the notification light turned red, so i tried to connect it to the charger again and it seems to be alive now,
that's really weird but it turned on with 1% meaning that for some reason when I charged it yesterday it wasn't really charging
orma1 said:
if I open the phone to disconnect the battery will it void the warranty?
any one has any idea on why it happened?
my nexus 5x is totally fine
edit: I tried again to turn it on, but this time the notification light turned red, so i tried to connect it to the charger again and it seems to be alive now,
that's really weird but it turned on with 1% meaning that for some reason when I charged it yesterday it wasn't really charging
Click to expand...
Click to collapse
Sounds like you got lucky.
As far as I could see, there is nothing inside the phone that would indicate that you had opened it up. There's no glue, except under the battery, and maybe under the motherboard. But you don't need to lift those to disconnect the battery connector. However, it does require prying the back off and then unscrewing 10 screws. Then lifting off two pieces with stuff like the fingerprint sensor and speaker attached to them. If you make any dings in the plastic back cover while prying, they could see that. And the screws have lock tite on the threads so take some care to remove. I think I slightly stripped the top of one. So if someone really looked, they could see that. But otherwise, except for leaving fingerprints on parts or debris or whatever in there, I don't think they'd notice. I highly doubt they'd have someone go check for other than obvious signs of prying the back off. I'm 2 months past warranty so it was a non-issue for me.
Following someone's advice on the Google forum, I cooled the phone down in an ice bath (in a bag of course) and was able to get it to boot to recovery and even installed the OTA via adb. It then booted to the point of the 4 colorful circles and died again. After putting it in the freezer, it then returned to acting somewhat normal, as in it showed the battery charging graphic while off. The battery is about 1/2 full. But then I booted and it would get pretty far into the 4 circles spinning, then boot looped. So mine is bootlooping and I'm going to see if I can get Google to step up even though it is 2 months past warranty since I bought it from them. The Google people say to contact them with the bootloop problem. I hope they are quietly replacing them since this this appears to result from the last OS update for many people.
That other person was able to boot it and pull their pictures off it. But looks like mine is down for the count. I luckily had backed up pictures and most of my other stuff recently before I went on a trip. And I uploaded pictures while on the trip and pulled pictures off the phone right after the trip. But I've lost some info that I hadn't copied off the phone.
---------- Post added at 02:17 PM ---------- Previous post was at 01:59 PM ----------
kakah2011 said:
This problem is common in the Nexus 5x, I advice you to check the warranty
Envoyé de mon HTC One_M8 en utilisant Tapatalk
Click to expand...
Click to collapse
I'm 2 months out of warranty, so I hope Google does something since I bought it from them and they seem to be providing some relief since this seems to be due to the most recent OS update. Or at least some of the people in their forums seem to imply they'll do something.
Well here you go. Explanation was at XDA all along. There's a class action lawsuit against LG for using solder that didn't withstand the level of heat or heating and cooling cycles. Started with the G4, but in April the 5X and other phones were added to the class action. So I guess I could try touching up solder points and get my phone maybe to start up, or try for warranty repair since they seem to have extended the warranty because of this lawsuit.
https://www.xda-developers.com/lg-bootloop-lawsuit-adds-nexus-5x-lg-g5-v20-case/
One guy at bottom of this thread has screen capture and says his 18 month old 5X shows as covered by warranty in their system.
https://productforums.google.com/forum/#!topic/nexus/PZrVO8g9Y9M;context-place=forum/nexus
Same here.
Nexus died after some freezes. After 7-10 failed boots it suddenly booted, just to freeze again after 1 or 2 minutes.
Tried every button combo with and without power plugged, no luck at all, just a dead brick with no signs of life at all.
Device was perfectly working till yesterday. No issues at all
Latest purenexus version. Everything was fine.
Don't get it.
Only thing what came to my mind was that we have been to the beach the day before. Had the phone in the backpack, but it went still really hot since the sun was strong.
But hey. Have been to definitiv hotter places last year in Croatia.
I thought i try the revive Motherboard in oven trick, since this oven thing already worked once for my laptop graphic chip which died also from overheating.
Put the MB in the oven for 12min at 200C.
No luck. Dead brick.
Any ideas?
Thanks for reading!
When my Nexus 5x died, LG replaced the motherboard and then everything was even much better than before.
quark-lepton said:
When my Nexus 5x died, LG replaced the motherboard and then everything was even much better than before.
Click to expand...
Click to collapse
Well. Got it from ebay.. No invoice.
Don't know if i can claim warrenty?
SchWeinSAuG said:
Well. Got it from ebay.. No invoice.
Don't know if i can claim warrenty?
Click to expand...
Click to collapse
LG has agreed to extend warranties on a case by case basis after they were sued. One lawsuit was dropped as a result, but the other remains. So they may be more willing than usual to fix it without proof of purchase, but only way to know is to call them.
http://www.androidpolice.com/2017/05/25/one-lawsuits-lg-nexus-5x-bootloop-dropped/
If you can't get any warranty help, then you can try the heatgun method. This seems to basically melt the solder again so that it'll work. If you're lucky, you get the one or few connections that are messed up.
Using a heatgun, I got mine from completely dead to where it performed normally for 9 hours. I thought I was back in business until it rebooted. Then it lasted a bit before rebooting, and every time would get shorter and shorter before rebooting. Now it is bootlooping at startup, but still alive. So I can adb the OTA back on there, clear cache and factory reset. And it charges. But it just bootloops.
https://www.youtube.com/watch?v=KQrsC2VZY0c
https://www.youtube.com/watch?v=wxQehPw4yPY
By they way, I tried a hairdryer for 30 seconds and it did boot to where I could unlock it, then it froze. The hairdryer just doesn't get hot enough to melt solder and only just heats things up to where there might be a temporary restoration of whatever connection or solder is broken. So I tried about 2 minutes and I could boot and swipe one screen left before it died. The heatgun took 1 minute 30 seconds to get it to where it would boot and work. I'm not going to go at it again since I have a chance at just getting a warranty swap if they extend it since I'm 2 months past the year coverage.
Hello. Im sure there is plenty of such topics in the forum, but I believe, that my case is specific and I hope we could resurrect my phone somehow together.
So last night I just send a WhatsApp VoiceMessage to my friend as suddenly my phone started shutting down, just like if it had 0-2% battery power... But it actually had over 40% battery life... I thought ok, yeah, might be battery, so I plugged in the original charger and the phone didn't show any signs of being alive. Then I've unplugged charger, toke battery out, plugged charger back in and I saw that its still alive, telling me "please put the battery in, there is nothing inside me to be charged". So I placed battery back to the phone and guess what.... It shows no signs of being alive again, the battery wouldnt charge... Then out of panic I started to do random stuff like holding power button for 10secs for soft restart, holding power button and volume down button for what ever that was... Plugging charger in and out like crazy... The phone was just dead! So I had to give up... I toke the battery out and let the phone lay for like I dont know 2-3 hours. Later on, I came back, put battery inside and tried power button + volume down again.... woohoo!! , it worked, my phone started to boot! I thought this is it! Hes alive again, but ahahaha.... 6-7 secons during the boot, it just turned off immediatly. I thought yeah, must be battery, so I order new, original LG G3 battery... And while the order was on his way to me, I managed to charge the old battery after letting the phone lay for 2-3 hours and then plugging charger in again. It started to charge... I let it go up to 66% I believe and tried to turn on the phone again.... Guess now what? LG intro screen poped-up and the in left corner I just saw something with "boot error blah blah geeky stuff" and suddenly red and blue LED started to blink, red/blue/red/blue/etc... and the screen just turned off.... I couldnt do anything.... So I removed battery again and waited for my order... Next day I got no success turning my phone on with new battery.... I was playing around with different button combinations and remove/put battery and conclusion is.... The phone is dead except if you let lay without battery for few minutes... Then you can start charging battery for example... After that you can try to boot it, but it will just shut down immediatly after few seconds. Or you can try to boot it, but again, it will shut down immediatly and then you cant do anything until you let it lay without battery. I also managed to access recovery mode but I didnt start it, because I would like to get at least my data back somehow.... The phone is not that important as the data on it. I also tried to access download mode, for recovering my data, but without success....
LG G3 D855 Europe version
Lollipop 5.0 OTA version
Not rooted, Not modified
Any help would be really appreciated. If its impossible to resurrect the phone, can I save at least my data somehow? What would I try, please?
[Edit]
I just tried to start factory reset for sake of god.... Found some data recovery software on the internet, that might help after factory reset, but phone just shut down immediatly after I confirmed that I want to reset and nooow.... I see the LG logo like it would try to boot for already 20minutes and nothing happens
onskulis said:
Hello. Im sure there is plenty of such topics in the forum, but I believe, that my case is specific and I hope we could resurrect my phone somehow together.
So last night I just send a WhatsApp VoiceMessage to my friend as suddenly my phone started shutting down, just like if it had 0-2% battery power... But it actually had over 40% battery life... I thought ok, yeah, might be battery, so I plugged in the original charger and the phone didn't show any signs of being alive. Then I've unplugged charger, toke battery out, plugged charger back in and I saw that its still alive, telling me "please put the battery in, there is nothing inside me to be charged". So I placed battery back to the phone and guess what.... It shows no signs of being alive again, the battery wouldnt charge... Then out of panic I started to do random stuff like holding power button for 10secs for soft restart, holding power button and volume down button for what ever that was... Plugging charger in and out like crazy... The phone was just dead! So I had to give up... I toke the battery out and let the phone lay for like I dont know 2-3 hours. Later on, I came back, put battery inside and tried power button + volume down again.... woohoo!! , it worked, my phone started to boot! I thought this is it! Hes alive again, but ahahaha.... 6-7 secons during the boot, it just turned off immediatly. I thought yeah, must be battery, so I order new, original LG G3 battery... And while the order was on his way to me, I managed to charge the old battery after letting the phone lay for 2-3 hours and then plugging charger in again. It started to charge... I let it go up to 66% I believe and tried to turn on the phone again.... Guess now what? LG intro screen poped-up and the in left corner I just saw something with "boot error blah blah geeky stuff" and suddenly red and blue LED started to blink, red/blue/red/blue/etc... and the screen just turned off.... I couldnt do anything.... So I removed battery again and waited for my order... Next day I got no success turning my phone on with new battery.... I was playing around with different button combinations and remove/put battery and conclusion is.... The phone is dead except if you let lay without battery for few minutes... Then you can start charging battery for example... After that you can try to boot it, but it will just shut down immediatly after few seconds. Or you can try to boot it, but again, it will shut down immediatly and then you cant do anything until you let it lay without battery. I also managed to access recovery mode but I didnt start it, because I would like to get at least my data back somehow.... The phone is not that important as the data on it. I also tried to access download mode, for recovering my data, but without success....
LG G3 D855 Europe version
Lollipop 5.0 OTA version
Not rooted, Not modified
Any help would be really appreciated. If its impossible to resurrect the phone, can I save at least my data somehow? What would I try, please?
[Edit]
I just tried to start factory reset for sake of god.... Found some data recovery software on the internet, that might help after factory reset, but phone just shut down immediatly after I confirmed that I want to reset and nooow.... I see the LG logo like it would try to boot for already 20minutes and nothing happens
Click to expand...
Click to collapse
Thats what it appears normally when this happens a new battery is most of the time the fix....
Only other recommendations are try different usb cables and charging blocks....
As well as if you did not purchase a legitimate G3 battery I would try to purchase a new oem battery....There are cheaper aftermarket ones But I am one the the stick to oem type To many quality control issues imo...
I know Lg dont have the best track record for quality control either.....