NEED HELP! Screen went blank? - T-Mobile Samsung Galaxy Note II

Hi I have a SGN2 for a little over a month. Bought it off craigslist was brand new. The owner said he used it for a day and had the receipt to prove it. Now the problem is I cant find that receipt. This phone was working fine till half hour ago. Long story short, I tried switching usb ports to free up more ports on right side of my laptop, except I mistakenly dropped the phone on the table. Now this was from about 2 inches high off the table. (WOOD TABLE). After a few moments I realized the phone isn't turned on. Tried to turn on, nothing happened except for a red light blinking on the sensor (NOT THE LED NOTIFICATION LIGHT) between the earpiece speaker and the front camera. (Out of the two sensors the left side one blinks) right after it blinks, there is a very dim flicker on the screen. and nothing happens. Now the phone was low on battery and I have had it plugged in for 15 minutes, but no sign of life. anyone know how I can fix this? thank you

bang head against table
try to find that recept
can check the hardware
check cables [internal] re seat them
Sent from my SGH-T889

You might still be able get it warranteed. The phone should have a 1yr warranty from Samsung...good luck

If youre on tmobile they honor the manufacture warranty.. if not samsung does. If not ill buy it broken for 50
Sent from my SGH-T889 using xda app-developers app

Related

Damaged O2 XDA IIs in UK - advice ?

I got caught in that major downpour on saturday and my BA and Globalsat BT-338 GPS unit got soaked.
I dried them off in the car and tried the BA. It powered on, and on the blue imate screen (I flashed it with a PDA2K image) I saw a very brief bit of corruption on the screen. It got into windows then rebooted.
I got it home, dried some more, tried again. Dead as a doornail.
Put it in the cradle, the red "break call" button was dimly flashing. Not an even flash, a bzzt bzzt "I am shorting" kind of flash.
I immediately pulled it out of the cradle and left it to dry more overnight.
Today I tried it out of the cradle, still dead. Gingerly put it in cradle, the top right light went red (low battery I think this means) but no flashing break light so I left it and it went orange (indicating normal charging) after a while. I powered it on and it works. I still get the same brief bit of corruption just after the serial / rom ID screen on bootup.
It would not sync howver. I tried my lil-sync travel sync lead and that synced. I then had the idea of pulling the power plug out of the back of the cradle and letting it reset. It now syncs in the cradle.
All seemed good I thought. But I soon realised that the power button doesn't work. I cannot turn off the screen. If I hold the button down it toggles the backlight, so the button itself isn't broken, but I don't know what is...
I suppose I will have to call O2 and they will tell me to send it to a repair centre, but that will probably a) take ages and b) possibly cost loads.
I was thinking of taking it to a repair shop but I doubted they would know how to fix a BA. Also they may try to rip me off.
Any suggestions ?
Also if you know the best way of going about getting my globalsat BT-338 GPS repaired also that would be great. When I plug it in to charge the orange charging light flashes briefly but then nothing.
worst come to worst, install something like handymenu and make a quick action link for turn off, then assign that quicklink to one of the buttons to turn it off.
not sure that will work to turn it on though - unless you've worked out another way to do that?
When something gets wer, always take the battery straight out and thouroughly dry the inside with a hairdryer before trying to turn it on again. Probably not much help to you now though
I bet 02 will fix it for about £50.
I don't have a hair dryer - you need hair to make it worth having one and I haven't had any hair in years !
I will give O2 a call and see what they say.
I have a XDA2s for parts
Hallo
If you are interested i have O2 xda2s with brocen screen for parts exchange feel fre to contact me
07746555729
Take it to O2 just tell them it doesnt work and you dont know whats happened to it... play it dumb... always works for me. they replaced my entire screen with a brand new one for nothing and it only took under a week. It was so obviouse i had dropped it since ther was a clear dent at the top of the BA. only thing is that if they want to charge you for repair and you decide not to go ahead they will charge you to post it back to you.
DJUPLIFT
exactly what i did uplift
posted it in today, fingers crossed...
I think I am defo gonna get insurance if I get it working again, too much worry...
well I sent it in to the official repairers (Anovo) and they sent it back "Fixed under warranty"
Except that it was NOT fixed, it was displaying the exact same fault, which is SO easy to replicate, how the hell can they call it "Fixed" ???
So I call up O2 cust serv and tell them. They asked me to fax in receipt from repairers which I did and they said they would be sending me a brand new handset
Woohoo !
Well i was happy with o2 till i noticed a ****ING crack on the bottom left hand side of the screen. so i went back a week later cos i was working and didnt have time.
Told them that it was sent back to me like that and they basicaly said piss off.... said they couldnt do anything about it that i could have broken it anytime myself... fair enough. So now i have an xda with a cracked screen and anywhere down in the left corner i have to touch about 6mm to the left of
any button to press on it.
So pressing the New button is impossible.
I cant belive how they didnt even question about how the screen stopped working the first time, so why the hell cant they replace it again!?
Im proper pissed off :twisted:
Anyone know anybody that has a dead xda with a working screen id gladly pay good money for it!
annoying, but I would imagine the screen is quite easily replaceable.
It's gonna cost, but better than being left with a paperweight...
You guys are not gonna believe this...
So O2 send the new handset.
When I got it I decided to use my old battery until the new one had charged.
Guess what... same problem !!
IT WASNT THE PHONE IT WAS THE BATTERY !!!
So, if your XDA fails to go into standby mode when you hit the power button - don't suspect the phone, suspect the battery !
evilc said:
exactly what i did uplift
posted it in today, fingers crossed...
I think I am defo gonna get insurance if I get it working again, too much worry...
Click to expand...
Click to collapse
if u do, make sure u dont get it wet, cos o22 insurance wont cover water damage.
I can't use O2 insurance anyway, you can only insure with 02 within something like 14 days of purchase.
Got same crack but in the right-hand bottom...
I am using my device in landscape mode while waiting for a reasonably priced spare part donor. Rotating the screen usually helps.
DJUPLIFT said:
Well i was happy with o2 till i noticed a ****ING crack on the bottom left hand side of the screen. so i went back a week later cos i was working and didnt have time.
Told them that it was sent back to me like that and they basicaly said piss off.... said they couldnt do anything about it that i could have broken it anytime myself... fair enough. So now i have an xda with a cracked screen and anywhere down in the left corner i have to touch about 6mm to the left of
any button to press on it.
So pressing the New button is impossible.
I cant belive how they didnt even question about how the screen stopped working the first time, so why the hell cant they replace it again!?
Im proper pissed off :twisted:
Anyone know anybody that has a dead xda with a working screen id gladly pay good money for it!
Click to expand...
Click to collapse

Screen died?

Last night I was out and during the night I pulled my desire z out of my pocket to find that the screen was dead, the soft touch buttons were still lit up and working but no display. I pulled the battery and tried to reboot and no luck, you can hear it booting and even unlock/receive calls and txts etc once it has booted up just the screen stays blank the whole time so have to do everything on feel.
Essentially does this just mean my screen has a hardware fault? is it worth trying to fix? I assume the only option would be to purchase a replacement screen and dissemble and reassemble it?
(warranty is not worth it as I live in New Zealand and would have to send my phone back to the UK where I bought it from, also I have dropped it quite a few times so probably voided anyway...)
Thanks in advance for any input
Does it never display anything? So not even a flash during boot or something?
Because then it is probably a hardware problem.
Since the soft touch buttons do still work I think there might be a little crack or something in the flat cable that connects the bottom half with the top.
Maybe you could check whether you can see if the cable is broken or not?
The best thing to do then is to look for a replacement and try to fix it yourself or bring it to a shop where they can do it for you.
No it never displays anything, completely dead the whole time. The touch input is still working though as I answered a phone call this morning on it by making the usual gesture just without being able to see anything. Doesnt seem to be anything wrong with the cable itself as far as I can see. Yea might have to get someone to have a look at it.
My phone is acting the same. I dropped my phone in the pond before, but pulled battery out on time and had it in rice for a day. My phone was still working for about two weeks after that incident. I dropped it and had one little crack at the top of the screen and about a week after that it died when I had a water balloon fight with the phone in my pocket. D;
Do any of you know if the replacement lcd screen/digitizer for the Desire Z would work for the G2?
I had the same thing happening to my G2 screen, only it was intermittently working for a little while, then just completely died and wouldn't work. It was doing this crazy flickering thing then the back light wouldn't go on at all. If I held the phone at a certain angle in the sun, I could see that the pixels were indeed working on the display, but there was no backlight to make them normally visible.
So I purchased a replacement screen from ebay and carefully followed the directions on a youtube video for a G2 take apart. Its not a hard task to take apart and get down to the screen itself. It was rather easy. After putting it back together the screen still didn't work! Sounds work, i can also receive calls etc. But the screen still doesn't work!
Is there any way that this could be a software issue?
Oh and PS, I believe the LCD replacement would work for both the desire Z and the G2. They are identical phones after all right? I'd say its a safe bet. The screen I bought was only 35 bucks. Didn't think that was a bad deal.
Another dead screen or something else?
Few days ago my phone fell of the couch onto a rug - no big deal, so far it has survived much worse, but when I picked it up, the colors were all messed up - overly green and red. Tried restarting - no luck. Everything worked fine, except the colors, but then the screen turned of completely. I could hear notifications, phonecalls, but the screen was dead. After some tapping on the screen, it turned on again - with ****ed up colors. Then started flickering and was gone again. Few more times I could turn it on by tapping before it was dead for good.
Figured, after all these drops it survived, maybe the screen connector is a bit loose. I mean, I could sometime get a contact when tapping it, so I dissasambled it completely, secured all the connection, put it all back tougether and fired up - same thing: dead screen, phone working.
Has anyone had such problem before? Is it screen that is dead, or connector or... I have no clue... I would like try to fix it on my own, with some replacement parts I could get on ebay - but, what gave?

[Q] N7100 Suddenly Won't Charge - Ideas?

Hi all, I'm pretty lost here. My Note II (N7100) suddenly won't charge. Earlier today it charged just fine. I've only ever run stock with root on it. It's not the charger, it's not the cable. I've tried many of both, all of which worked before, none of which work now. I flashed back to stock recovery and did a factory reset, and the problem persists.
When I plug it into a charger while off, briefly a gray battery screen with what looks like a stationary 'wait spinner' will pop up and then the screen will turn back off again. I know the USB port is not totally FUBARed, because I can flash it with heimdall in Linux. It shows up in lsusb when in the bootloader, but not otherwise. The port is pretty much spotless, especially compared with that on my GNex, which still works fine.
I've tried leaving the battery out for an hour, holding the power button, etc. It almost seems like a problem that could be solved by discharging some capacitors, but battery pulls always solved those on my Galaxy Nexus.
Any thoughts on other things I can try?
I can't even figure out how to contact Samsung support in case this is somehow a warranty/hardware issue. At least on their US site the N7100 isn't even an option in the pulldowns they want me to go through.
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
I cant really help here but i wanted to let you know i had the same problem with a white note 2 from Carphone Warehouse in the UK, just stopped charging after owning the phone for 2 days (i had also only rooted and running stock rom).
Carphone warehouse replaced the handset for me and havent had a problem with the new one so far but its made me take extra care when plugging or unplugging the usb cable ( i use Airdroid for file transfers now). I guess there must be a defect with a limited few usb ports on the note 2.
I thought it might be a 3rd party usb cable to blame (i use a blackberry usb cable at work but ive stopped that now and only use the official Samsung cable).
Sorry i cant help just wanted to share my experiences, hope you get it sorted, good luck!
Thanks for chiming in Steve, good to know I'm not the only one. I saw another post on here like that too, maybe it was yours? There was no discussion. The strange thing is ODIN worked just fine. Maybe a loose connection only on one/both of the power pins?
Nah it wasn't me mate, I had just put it down to me being heavy handed and thought nothing more of it till I saw your post.
I've seen a post in the Jellybam thread today about the charging being down to software but I don't know how true this is as i've yet to check the facts.
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Sent from my GT-N7100 using xda app-developers app
mynamesteve said:
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Click to expand...
Click to collapse
Yeah I just invoked the Amazon.com return policy, sent it back for a refund, and ordered another one. It was supposed to arrive today, but apparently UPS had some kind of mechanical issue and now it's delayed until tomorrow. I just need it to get here before my next month's Verizon plan bills so I can cancel before paying another month.
Sorry to drag up an old thread but this has just happened to me, EXACTLY the same as OP.
I've reset it, wiped everything, re-flashed latest stock firmware. Tried 3 different cables and two different chargers.
Pretty sure the battery is good because if I take it out of the phone and charge it on the dock, it works fine. If I then put the battery back into the phone, the phones works in every way except it wont charge
I have most of my digital life on this thing, I am so screwed without it. Look like its a warranty repair job then? Ive had the phone about 3 months from Phones 4U :crying:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Happened to mine to T-mobile version. Never dropped it, never got it wet, only 1.5 months old.
WTF? Seriously?
Behavior:
Charges sometimes.
Charge sometimes stops at 70% or less.
Screen sensitivity screws up sometimes.
Data constantly being transmitted whether WiFi or cell network.
Never dropped.
Never wet.
Never harshly impacted.
Never rooted.
Tried factory reset.
Tried pulling battery.
Tried different chargers and cables.
Wondering if the trident aegis case put too much pressure on the charger cable by pushing it sideways with the flap.
Any ideas?
Hardware problem.
Sent from my GT-N7100 using xda app-developers app
brocktice said:
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
Click to expand...
Click to collapse
Check in the box, and if you have an EROS Group sticker on it that means it's covered under warranty here in Dubai, UAE as they are the main distributor here for Samsung products.
Sent from the rabbit hole.
This happened to me yesterday after spilling tea on it. I took the device apart as per this video, checked the connectors and reassembled it. Voila, the charger is working again. Obviously I take no responsibility etc etc.
My Samsung Galaxy Note 2 wont charge
I have also had this problem where my galaxy note 2 wont charge. I have tried all the chargers i have used successfully in the past and none of them will charge it now. I had the problem some weeks ago and now it has happened again. I only purchased the phone in January 2013. It is very frustrating. I have never dropped my phone or damaged it in any way what so ever. I have no idea what the problem could be but i will be taking it back to Telstra as i need it sorted out.
Same problem here - is this a generic problem with the Note 2??
I always put my phone on charge overnight , woke up yesterday and it hadn't charged. Swapped batteries - no problem - then put original battery back in, hey presto, charging!
But since then both batteries have run out and I couldn't get either to take any charge. Got it plugged in now and just like other people I've got a static charging ring showing, And no power.
Bought an external charger to try and get round this, but has anyone come up with a proper solution??
-StuPC
Strange...
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Thanks for the tip, Pavpev - I gave it a try but still nothing. Perhaps my phone is super-sensitive!
It happne to my note 2 as well
I had to give it for repair to service center now i just want to know what triggered it and how to prevent it..................
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Can confirm this is the case! Tried everything, but the blowing air into the USB socket worked :good:

Screen not working. Touch does work. Not cracked. Not busted. Ideas?

So I dropped my S3 during the 5 minutes it took to take it out of it's case and wipe some under-the-protector dust off.
When i picked my phone back up the screen would not come on. Out of curiosity my wife called me and the screen lit up and worked, except everything had a green tint. Worked fine (other than green tint) for about 3 hours until we went to bed.
I life it on the charger all night and the alarm woke me up in the morning, but the screen would not come back on.
It's been 3 days and still no screen.
Touch still works fine. I can receive calls by swiping. I can press power and swipe to unlock and use SVoice to make calls.
What could cause this? Is it possible for the LCD to go out without the touch? Is it possible for the LCD to go out without busting (when it was green, it was a clean screen, no hints of shattering)? What is the most I should be willing to pay, without getting ripped off, to have it repaired?
Yes it is very possible to only damage the LCD. You'll have to replace the whole assembly, around $120 for the part. Probably still a good bit more to use a repair service. Or buy a used device on eBay and swap parts.
Sent from my SAMSUNG-SGH-T999 using Tapatalk

Screen troubles after a tumble

The screen didn't break but after it fell it did look like the bottom left hand corner was visible darker than the rest of the screen. Today, almost a week after the initial tumble I decide to see if restarting it would fix the problem and it did but it lead to bigger problems. Now if the screen turns off for any reason it stays off until I do a hard reset by holding the power button for 10 seconds. When I try and turn it back on the captive buttons light up but nothing else happens. When the screen is on after a hard reset I'm unable to adjust the brightness level when I pull down the top.
How likely is it that the LCD ribbon came loose? It seemed like there were issues with it before.
I'm at a complete loss for what could be wrong with it. Any advice for recommendations would be greatly appreciated.
I'm really hoping I don't need any major repairs or even a new tablet because I can't afford much of anything.
My grandson recently had a tantrum and threw down my tablet. Afterwards the screen was flickering so I decided to restart it to see if that would fix it. The screen never came back on although I could hear it start up sounds and the capacitive buttons would light up. To make the story short, i contacted Samsung and they said it would be a standard $200 repair fee unless they found a loose cable. Today my credit card was charged $59 dollars by Samsung. I guess it was just the loose cable. Note that they sent me a prepaid UPS label to send it back to them and they are shipping it back to me all within that $59 charge. Well worth it for a great tablet.
Sent from my SM-T800 using Tapatalk
You got to remove the back and disconnect the lcd and battery cables and reconnect them after 10 seconds and all should be good. This happened to me after I got the screen of death. I dropped it and the screen did it again. So I just disconnected them both, reconnected, and everything works fine.
bh87771 said:
You got to remove the back and disconnect the lcd and battery cables and reconnect them after 10 seconds and all should be good. This happened to me after I got the screen of death. I dropped it and the screen did it again. So I just disconnected them both, reconnected, and everything works fine.
Click to expand...
Click to collapse
Can you recommend any guides & kits that I can purchase from amazon to help me take the tablet a part?
YouTube it. It is real easy removing the back, patience is needed.
Yes go to youtube for the disassembly videos. I bought a generic repair kit from ifixit for the tools. Though guitar picks can also work well.
Basically when you drop it a cable gets loose. You just have to disconnect and reconnect it.
Mine was very clearly only half connected (not in the picture which is from when I replaced the battery). I also disconnected and reconnected the battery and lcd connectors to make sure. But the loose cable was on the top left and didn't seem to be one of those. Just reseat them all to be sure.
There is another thread on here about disassembly which has pictures that I used as reference.
I've had mine apart twice. Once when I dropped it and once when I replaced the battery for poor battery performance (this really was sooo worth it).
I just received a used Note today and was about to initiate a return because the screen was completely dark but the rest of the tablet seemed to be working, including touch. Removed the back, reseated the ribbon cable, and everything's good now.
Strange start to my experience with this tablet.

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