Phone won't stay off and other major issues - Samsung Epic 4G Touch

I've had my epic 4g touch for around a year now and so far its been great however just recently I have noticed problems. My phone worked just fine all the way to work today and when I started using it the phone froze. I took the battery out and reset and when it booted up the battery went from 73% to 03%. I reset again and it gave me 50% so I continued to use it and ignore the percentage after about 5 minutes the screen and touch capacitive buttons flickered and it instantly shut off. Still does it its almost exactly 5 minutes after starting. Also whenever I try to actually shut down the phone it automatically turns its self back on. Even if I take the battery out it will still turn right on. I see the blue light flash a few times as it fails to turn on I'm only using it now cause its on the charger. I'm thinking it might be the battery but idk any help would be greatly appreciated.
Sent from my SPH-D710 using xda premium

Tapatos said:
I've had my epic 4g touch for around a year now and so ....... a few times as it fails to turn on I'm only using it now cause its on the charger. I'm thinking it might be the battery but idk any help would be greatly appreciated.
Sent from my SPH-D710 using xda premium
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Dude you need a new battery.
Pp.
sent from a jellybean filled epic touch.

I'm getting one hopefully tomorrow thanks for the help. I was close to taking the phone to sprint.
Sent from my SPH-D710 using xda premium

I got 13 months from my original battery and towards the end the phone was acting out of wack.
New battery and new os (JB) and phone feels brand new. You'll be surprised when you get that new battery.
Pp.:beer:
sent from a jellybean filled epic touch.

Related

[Q] evo won't power on

my brother's evo was working fine early in the morning a couple of days ago and he came back a few hours later and it was completely dead. refuses to take a charge and I've tried troubleshooting it all the way down. I'm at a total loss. I've tried leaving the battery out for 30 minutes and still no dice. I've managed to get it to flash the white evo 4g screen for a second a couple of times. any ideas on next steps?
Leave it on the charger for a few hours, see if that works. If not, the battery got too discharged to receive a charge, in which you just take it to your sprint store and they'll jump the battery.
Ugh. The repair stores are almost an hour away. Thanks for the advice anyway. Does this happen a lot on the evo?
Sent from my SPH-D700 using XDA App
contradude said:
Ugh. The repair stores are almost an hour away. Thanks for the advice anyway. Does this happen a lot on the evo?
Sent from my SPH-D700 using XDA App
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Click to collapse
I've seen it happen a lot here from members of xda. Once it gets too low, wont charge
Sent from "The EVO" using XDA Premium
contradude said:
Ugh. The repair stores are almost an hour away. Thanks for the advice anyway. Does this happen a lot on the evo?
Sent from my SPH-D700 using XDA App
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My evo is having the exact same issue! last night it was on my dresser, then I guess the battery died, it went off. when I put it on the charger I get no lights or anything on the phone. I tried to turn it on while on the charger no luck, a few times it flashed the white screen for about 5 secs then cut off. the charger is fine because it charged my wifes evo shift. I left the battery out all night last night and tried to put it in and charge this morning nothing! I am going to try and get another battery from sprint a little later today and I hope that is the only issue, because this thing died out of nowhere!
Gargamel301 said:
My evo is having the exact same issue! last night it was on my dresser, then I guess the battery died, it went off. when I put it on the charger I get no lights or anything on the phone. I tried to turn it on while on the charger no luck, a few times it flashed the white screen for about 5 secs then cut off. the charger is fine because it charged my wifes evo shift. I left the battery out all night last night and tried to put it in and charge this morning nothing! I am going to try and get another battery from sprint a little later today and I hope that is the only issue, because this thing died out of nowhere!
Click to expand...
Click to collapse
As previously stated, take battery to Sprint store and have them reinitialize/jump it so it will again take a charge.
SteveGrandRapids said:
As previously stated, take battery to Sprint store and have them reinitialize/jump it so it will again take a charge.
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Click to collapse
Hope your right, on my way out the door now.
Results - Ok good and bad news
Ok so after dropping it off for 2 hours, I go back and my phone is on charged at about 70%. the guy says they did not find anything wrong, they plugged it in and it charged. They also said the battery did not pass some test so they reccommended me get a new battery.
BUT he said they could not check it further because it was rooted. The one thing I was worried about was them finding out it was rooted, but I could not get any power to it, to unroot it. I just hope if something goes wrong and I put the stock ROM back on, they accept it (I hope it does not have to happen)
So I did not have to pay anything, got the phone working again, but they told me they could not find anything wrong, which makes me nervous because it will probably happen again. I know it did not just start working once they plugged it up, because I tried many different ways to charge it, and got nothing. I'm thinking someone jumped the battery like you said, but did not say anything, because I know it was not working for me, I have it charging now on my CPU, which it was not doing before I took it in. but it works so Im cool with that. Just home that root thing does not stay on my file.
That's funny . . . I would not have let them have the phone if I took it in . . next time, go to different store and just hand them the battery . . . as for them knowing about it being rooted, deny, deny, deny . . . hopefully, the battery is ok now . . .
Took it to a sprint store finally and my battery had randomly died. They ordered a replacement that should be in today so I'll let everyone know if that fixes it
Sent from my SPH-D700 using XDA App
contradude said:
Took it to a sprint store finally and my battery had randomly died. They ordered a replacement that should be in today so I'll let everyone know if that fixes it
Sent from my SPH-D700 using XDA App
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Are batteries covered under the warranty that Sprint offers or even under the manufacturer's warranty? It hasn't been a year yet...
My battery started charging again!! I put it in the freezer for about 15-20 minutes, stuck it back on the phone, then it started charging again. After it's fully charged, I'm gonna do a nandroid backup just in case.
unknown_owner said:
Are batteries covered under the warranty that Sprint offers or even under the manufacturer's warranty? It hasn't been a year yet...
Click to expand...
Click to collapse
They said my battery's casing was distended somehow so they'd get me a replacement. Don't know who's covering it but I'm happy
Sent from my SPH-D700 using XDA App

Dead battery issue

Forgot to throw my phone on the charger last nite when I went to sleep, awoke to a dead phone. Put it on the charger, it showed the green battery with no charge, red light on. Went to shower, came back and no red light was on and I couldn't start the phone up. Had to hold the power button to get the battery charging screen to come back up. Tried again in my car and same thing happened, the red light turned off with insufficient charge to turn the phone on. I ended up getting my phone to start up again by throwing the battery in my charging stand that I bought for my vibrant. Anyone else have issues charging the phone from a dead battery situation?
Sent from my SPH-D710 using Tapatalk
What kernel are you running?
Sent from my SPH-D710 using xda premium
It happens to all smart phones. The battery just becomes undercharged and needs a little while to get back up to minimum. You could always drop by a sprint store and have them boost it real quick.
Sent from my Samsung Galaxy S II Epic 4G Touch using XDA Premium.
Palm Treos used to be bad about that back in the day...don't ever let one completely die. It would take forever to charge.
sent from my Epic 4g Touch
I think that's called "sleep of death". I had that happen to me this morning. I'm running Caulkin's.
Sent from my SPH-D710 using xda premium
Using zetomax 6.02 beta. I guess it's the first time I've completely discharged the battery since I got the phone a week and a half ago. Good thing I had my vibrant extra battery charging stand. It's as if the charge wasn't even capable of running the phone. I've been charging my phone my entire shift (8 hours) and it's only at 50%
Sent from my SPH-D710 using Tapatalk
Just checked and it's a zetomax 6.02 issue
Sent from my SPH-D710 using Tapatalk

OverHeating Issue

I left my phone on the charger all night and when I woke up it was fully charged, but really.. really, hot. I noticed I had one notification which was a text and I know the phone stopped charging, and that shouldn't be the issue. After unplugged it, reset it, and answered the text It cooled down. I had a text just a couple of minutes ago and waited a while to answer it and noticed my phone was getting slightly warmer. Since I responded Its now at a regular temperature. Is it possible my phones overheating from pending notifications? I know that question sounds dumb but this is really bugging me out. Anyone have any advice?
I running ERA Legendary Rom with GetuSum's EI22 ICS theme 2.1 if anyone wanted to know.
Did you leave any apps on plus when you charge your phone Being "ON" it heats up more than if Off
Sent from my SPH-D700 using xda premium
XxLostSoulxX said:
Did you leave any apps on plus when you charge your phone Being "ON" it heats up more than if Off
Sent from my SPH-D700 using xda premium
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I usually power it off.. because it also charges faster. I had no apps running and even turned off the data connection. I DID however try to install the gta San Andreas app from an "undisclosed" website.. (ehmm 4shart) which was a bad idea since of course it didn't work.. I really hope im not gonna have to end up re-installing this rom and theme, since i just installed it 3 days ago.
what are a couple things that would cause over heating? maybe that can help out.. thanks
If your phone is in use while on the charger... the display being really high the normal things.... that cause overheating like leaveing it clocked at 1500mhz
Sent From My "epic" SPH-D700 via XDA Premium
True, I think my display was on, and it usually is pretty bright. I just charged it again this time while powered off and there was no overheating (woohoo!) I've had this epic for about a year and a half now so I take care of it likes it's child haha...
I appreciate the advice :thumbup:
I noticed my phone got hot when charging (phone is on when I charge) with the EI22 ROMs I used.
I recently installed the stock EL30, rooted it, and installed the Shadow kernel for EL30. Now it always stays cool. Coincidence? Maybe, but I'm happy it's always cool now.
there's possibily charging overnight will make your battery broke inside (see explanation for li ion battery on google)so it easily become overheated when used normally

[Q] screen flickers phone shuts off...repeat...help please

I was on codename for a bit but I noticed the battery wouldnt last very long so i flashed frankenstein soon after that i noticed my phone would just cut off when i turned it back on the signal indicator would be x'ed out and my battery would show 2% just after being at 90...when i pulled the battery and then turned the phone on again the battery would show 85% and my phone would work fine and then 5 min later my screen would flicker and my phone would turn off when i turned it back on it did the samething and it would keep doing it until i pulled the battery and then waited for a few min...then it would start doing the flicker and shut off thing...
i odined back to GB and it did the same thing
if someone could provide some insight i would greatly appreciate it thanks
lunchboxVA said:
I was on codename for a bit but I noticed the battery wouldnt last very long so i flashed frankenstein soon after that i noticed my phone would just cut off when i turned it back on the signal indicator would be x'ed out and my battery would show 2% just after being at 90...when i pulled the battery and then turned the phone on again the battery would show 85% and my phone would work fine and then 5 min later my screen would flicker and my phone would turn off when i turned it back on it did the samething and it would keep doing it until i pulled the battery and then waited for a few min...then it would start doing the flicker and shut off thing...
i odined back to GB and it did the same thing
if someone could provide some insight i would greatly appreciate it thanks
Click to expand...
Click to collapse
Dd you do a clean install exactly the way the op says? Go do that then come back. Those are 2 very differently based ROMs
yes I did do a clean install following all given instructions including using the el26 kernel
lunchboxVA said:
yes I did do a clean install following all given instructions including using the el26 kernel
Click to expand...
Click to collapse
Redownload the ROM again then it might be a bad download. Also do it from a computer not your phone.
still no luck...i odined all the way back to eg30...with the factory restore provided by sfhub <mite have the name wrong> it was working for awhile but then it started happening again...the screen would flicker signal would drop almost like back in the los days then my phone would shut off when i restarted it the battery reading would be 0% after being at 90 and then when i did a battery pull the battery life would go back up to what it was before it errored out and after a few min the screen would flicker the signal would drop out and everything would repeat again
lunchboxVA said:
still no luck...i odined all the way back to eg30...with the factory restore provided by sfhub <mite have the name wrong> it was working for awhile but then it started happening again...the screen would flicker signal would drop almost like back in the los days then my phone would shut off when i restarted it the battery reading would be 0% after being at 90 and then when i did a battery pull the battery life would go back up to what it was before it errored out and after a few min the screen would flicker the signal would drop out and everything would repeat again
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Click to collapse
Is it a stock battery? I would take it to sprint
Sent from my SPH-D710 using xda premium
Did you figure out what was wrong with your phone?
My international GSII is doing the exact same thing. Screen and lights flicker then the phone shuts off. After a restart the battery is at 0 or 1% and shuts off immediately. Sometimes after a reboot it will have the correct amount of battery and work fine.
Check your battery compartment is clean and the contacts are ok and clean on both the battery and the phone. Also make sure the battery cover is keeping the battery snug. Maybe put a piece of a business card above the battery to make certain it is not able to jostle during use.
Sent from my SPH-D710
You may try odining EL29 full build with regular Odin and checking clear phone efs. This clears the video cache on the phone and may help solve the issue. I do this myself every so often as a preventative measure.
tdunham said:
Check your battery compartment is clean and the contacts are ok and clean on both the battery and the phone. Also make sure the battery cover is keeping the battery snug. Maybe put a piece of a business card above the battery to make certain it is not able to jostle during use.
Sent from my SPH-D710
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Contacts are clean and battery is snug. I bought a replacement battery and have been using it for the past 30 min or so - so far so good.
scarmon25 said:
You may try odining EL29 full build with regular Odin and checking clear phone efs. This clears the video cache on the phone and may help solve the issue. I do this myself every so often as a preventative measure.
Click to expand...
Click to collapse
If my new battery doesn't fix it I'll Odin the Rom and Kernel to something safe later tonight. Thanks for the EFS tip! :good:
Just a quick update for anyone that might run into this problem later. I bought a new Anker 1750 mah battery and not only is my battery life back to normal (maybe even better), but no random power offs! Looks like my original Samsung battery took a crap.
I'd take the battery back to a Sprint store. They are designed to last at least one year so they might test it and give you a new one. The factory replacement batteries are expensive.
DataHawg said:
I'd take the battery back to a Sprint store. They are designed to last at least one year so they might test it and give you a new one. The factory replacement batteries are expensive.
Click to expand...
Click to collapse
$17 on Amazon
Sent from my SPH-D710 using xda premium
If it is under a year old they will give you a new battery. It's great having a second battery anyway. My phone was doing the same thing and it was also the battery.
Sent from my SPH-D710 using xda app-developers app
hey everybody thanks for all the replies sorry it took so long to update...and i really wished i had read the battery comments becuz it woulda saved me the huge ordeal i went through
pretty much what happened is I called sprint they sent me a phone in the mail becuz ilive outside the 50mi radius from a service center....the phone they sent me did the same thing so i called back and they sent me another phone....the phone they sent me did the same thing so i called back and got a new phone...the phone they sent me started doing the same hting....so i called again and i asked if it could b the battery the tech was a real **** and was like its not ur battery becuz its holding a charge and it powers the phone on so they sent me a new phone....the phone they sent did the same thing and before they would send me a new phone they made me drive the 50mi in to get my phone looked at the guy checked my phone for 5min and told me i needed a new phone....so i called sprint again and my options were to get **** phones or get a white e4gt...i rrrreeeaaalllyyy didnt want a white one but it was my only choice so they sent me the phone in white and with a new battery and so far so good
So it's definitely a battery issue? cause my phone just started doing the same thing about a week ago. (very Annoying)
I thought maybe it was the rom, but I have installed 3 different roms and they all do the same thing.
Ordering a new battery now, Thanks for the info.
Glad to see this old post helped someone else it was defiantly the battery no problems since...make sure you hit the thanks button if the post fixed your problem
Sent from my SPH-D710 using Tapatalk 2

Touch Screen Issues

Has anyone else had this issue?I woke up this morning and my captivate glide was acting weird after i unplugged it from my usb.it doesnt seem to recognize when im holding or dragging something.sometimes i can click to open things but when i try to remove something from the home screen it drops it back before i can drag it to the trash can.now the funny thing is when i put it on a charger( usb or wall charger) the touch response is fine soon as i unplug it it gets finicky again.
Any input is appreciated.I will buy another battery and try that before I decide to replace the digitizer.but it was working perfectly fine till this morning.
Reboot didn't fix it? Usually the opposite of what your having happens (USB cable not being properly grounded).
Nope,reboot didn't,factory reset didn't.
Sent from my LG-P925 using xda premium
recalibrate?
Aquethys said:
recalibrate?
Click to expand...
Click to collapse
I tried but nothing in the play store for screen calibration.On another note, i noticed the lower the battery gets the worse the sensitivity is.ie charging it works perfect,unplugged at 100% it works perfect but as the battery drains i can barely drag the notifications bar or an icon on the home screens.at about 50% i can click things but not drag them,and now its at 24% and working perfect.I left it on all day while at work with wifi and facebook plus other things running.Honestly i dont get it.And I've been repairing phones for a few years now.
Sent from my LG-P925 using xda premium
Try: drain the battery to 50% or so, then pull the battery out and set aside for five minutes or so. Then put it all back together and start it back up. Do not plug it in until it's fully booted and you've used your phone for a while, just in case.
I have tried about everything,guess I'll buy a new battery.and if it doesnt help I will sell it.
Sent from my LG-P925 using xda premium
To update it was a screen malfunction and it was still under warranty , so Samsung fixed it at no charge
Sent from my GT-P3113 using XDA Premium 4 mobile app

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