my brother's evo was working fine early in the morning a couple of days ago and he came back a few hours later and it was completely dead. refuses to take a charge and I've tried troubleshooting it all the way down. I'm at a total loss. I've tried leaving the battery out for 30 minutes and still no dice. I've managed to get it to flash the white evo 4g screen for a second a couple of times. any ideas on next steps?
Leave it on the charger for a few hours, see if that works. If not, the battery got too discharged to receive a charge, in which you just take it to your sprint store and they'll jump the battery.
Ugh. The repair stores are almost an hour away. Thanks for the advice anyway. Does this happen a lot on the evo?
Sent from my SPH-D700 using XDA App
contradude said:
Ugh. The repair stores are almost an hour away. Thanks for the advice anyway. Does this happen a lot on the evo?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I've seen it happen a lot here from members of xda. Once it gets too low, wont charge
Sent from "The EVO" using XDA Premium
contradude said:
Ugh. The repair stores are almost an hour away. Thanks for the advice anyway. Does this happen a lot on the evo?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
My evo is having the exact same issue! last night it was on my dresser, then I guess the battery died, it went off. when I put it on the charger I get no lights or anything on the phone. I tried to turn it on while on the charger no luck, a few times it flashed the white screen for about 5 secs then cut off. the charger is fine because it charged my wifes evo shift. I left the battery out all night last night and tried to put it in and charge this morning nothing! I am going to try and get another battery from sprint a little later today and I hope that is the only issue, because this thing died out of nowhere!
Gargamel301 said:
My evo is having the exact same issue! last night it was on my dresser, then I guess the battery died, it went off. when I put it on the charger I get no lights or anything on the phone. I tried to turn it on while on the charger no luck, a few times it flashed the white screen for about 5 secs then cut off. the charger is fine because it charged my wifes evo shift. I left the battery out all night last night and tried to put it in and charge this morning nothing! I am going to try and get another battery from sprint a little later today and I hope that is the only issue, because this thing died out of nowhere!
Click to expand...
Click to collapse
As previously stated, take battery to Sprint store and have them reinitialize/jump it so it will again take a charge.
SteveGrandRapids said:
As previously stated, take battery to Sprint store and have them reinitialize/jump it so it will again take a charge.
Click to expand...
Click to collapse
Hope your right, on my way out the door now.
Results - Ok good and bad news
Ok so after dropping it off for 2 hours, I go back and my phone is on charged at about 70%. the guy says they did not find anything wrong, they plugged it in and it charged. They also said the battery did not pass some test so they reccommended me get a new battery.
BUT he said they could not check it further because it was rooted. The one thing I was worried about was them finding out it was rooted, but I could not get any power to it, to unroot it. I just hope if something goes wrong and I put the stock ROM back on, they accept it (I hope it does not have to happen)
So I did not have to pay anything, got the phone working again, but they told me they could not find anything wrong, which makes me nervous because it will probably happen again. I know it did not just start working once they plugged it up, because I tried many different ways to charge it, and got nothing. I'm thinking someone jumped the battery like you said, but did not say anything, because I know it was not working for me, I have it charging now on my CPU, which it was not doing before I took it in. but it works so Im cool with that. Just home that root thing does not stay on my file.
That's funny . . . I would not have let them have the phone if I took it in . . next time, go to different store and just hand them the battery . . . as for them knowing about it being rooted, deny, deny, deny . . . hopefully, the battery is ok now . . .
Took it to a sprint store finally and my battery had randomly died. They ordered a replacement that should be in today so I'll let everyone know if that fixes it
Sent from my SPH-D700 using XDA App
contradude said:
Took it to a sprint store finally and my battery had randomly died. They ordered a replacement that should be in today so I'll let everyone know if that fixes it
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Are batteries covered under the warranty that Sprint offers or even under the manufacturer's warranty? It hasn't been a year yet...
My battery started charging again!! I put it in the freezer for about 15-20 minutes, stuck it back on the phone, then it started charging again. After it's fully charged, I'm gonna do a nandroid backup just in case.
unknown_owner said:
Are batteries covered under the warranty that Sprint offers or even under the manufacturer's warranty? It hasn't been a year yet...
Click to expand...
Click to collapse
They said my battery's casing was distended somehow so they'd get me a replacement. Don't know who's covering it but I'm happy
Sent from my SPH-D700 using XDA App
Related
Whats the best excuse to tell the sprint store to get a replacement phone
Why do you need one? Most stores will test the phone and if they cannot find anything wrong they won't replace it for no reason.
daproblem18 said:
Whats the best excuse to tell the sprint store to get a replacement phone
Click to expand...
Click to collapse
If you have insurance, break the screen =)
My battery only last at most 2 hours and that idle and it takes like 3 hour to be fully charged and now today my screen is freezing bad
I have insurance and everything
daproblem18 said:
My battery only last at most 2 hours and that idle and it takes like 3 hour to be fully charged and now today my screen is freezing bad
Click to expand...
Click to collapse
Looks like an excuse right there...
jhayes said:
Looks like an excuse right there...
Click to expand...
Click to collapse
Unless he is rooted, and jacked up his ROM.
Just drop it in the toilet.
Don't drop it in the toilet, you'll have to pay the deductible insurance doesn't cover water damage
Sent from my PC36100 using XDA App
Don't break it or drop it in the toilet...that will cost you $100 in deductable. If the problems you are having are legitimate that should be enough to get you a replacement phone.
I usually don't condone lying to get something (but seeing as your problem is a pretty big one); but if they tell you no, tell them that after it has been charging all night it gets so hot you almost need an oven mit to pick it up. You tried different cords and the battery out of your friend's EVO and it did the same thing. So you think it has something to do with the phone.
Before you take it in, use an RUU and put back on an official rom. If you used Unrevoked Forever, use the S-On tool too. For one, you can see if it's caused by a bad rom. Also, they can't ***** about you rooting your phone.
Also, try wiping your battery stats, just in case.
Edit: also try their battery recalibration thing. Drain the battery, fully charge it, unplug it and charge it until the light is green. Unplug and plug the cord back in until it goes green three or four more times. Then turn it on and charge for another few hours.
don't forget to do the hokie pokie and swing a dead cat by it's tail while you wait for the battery to charge!
First of all, I did read through other posts and they are similar but not the same as my problem and didn't resolve my issue.
I have noticed recently that when I plug my Evo in at night (samsung wall charger) the charge light comes on, and when i get up (usually about 5 hours) the charge light is still on but battery is not fully charged. this has happened twice in the past week.
Flash to this morning..... same thing happened but my phone in NON-RESPONSIVE at all. No charge light, NO power, wont turn on. I tried my car charger and my HTC wall charger that came with the Evo (it has a blackberry cable but the "pod" is HTC) and tried plugging into PC plugging in with no battery and no luck. I don't have any people readily available to borrow their battery so i don't know what to do.
I would just take it to Sprint(as far away as possible, lol) but it is rooted running Warm 2.2
what can i do?
Your cable or charger went bad, this happened to me recently, if they are verified good, then your battery discharged so low that the charger won't charge it anymore.
Bridge the terminals in parallel of a similiar charged battery for 10-15 min to bring up the minimum voltage so that you can charge it fully.
Swyped from a galaxy far far away......
Could be a bad battery, my sisters phone drained so much it had no charge light and wouldn't turn on. You could pick up some cheap batteries off ebay or just take it to the sprint store and ask them if they have a battery you could just try. Even though it is rooted, it is not like you are trying to get them to repair it...unless the new battery doesn't work.
I would think it's the battery. Normally when the battery is completely drained though I get a flashing orange light. Seems like you get no response at all. I suggest trying a different battery and if that doesn't work take take it to Sprint because if your phone won't turn on with a good battery there will be no way for the people at the store to know that you are rooted. I'd just take it to Sprint first thing. Because if it is the battery the worst that can happen is that Sprint charges you for the battery. If it isn't the battery, you get a new phone. Also if they try to charge you for the battery you already know what is wrong so you can just go somewhere else for the battery.
It could be the cable but you say the charge light stayed on so it doesn't seem like it. I have gone through 3 cables already you can get the OEM for 5 bucks on ebay.
so if i take it to Sprint and they give me a battery and thaT WORKS THEN THEY WILL SEE MY CUSTOM SPLASH SCREEn. You think they will Know what it is?
caps key seems to be broken, or i just have fat fingers
Jimdog420 said:
Your cable or charger went bad, this happened to me recently, if they are verified good, then your battery discharged so low that the charger won't charge it anymore.
Bridge the terminals in parallel of a similiar charged battery for 10-15 min to bring up the minimum voltage so that you can charge it fully.
Swyped from a galaxy far far away......
Click to expand...
Click to collapse
and how do i do this
18rmiller said:
so if i take it to Sprint and they give me a battery and thaT WORKS THEN THEY WILL SEE MY CUSTOM SPLASH SCREEn. You think they will Know what it is?
caps key seems to be broken, or i just have fat fingers
Click to expand...
Click to collapse
They really don't care. You act like Sprint is going to sue you and take away your phone for life or something. I took my rooted-Evo in without insurance and they allowed me to get another one for 100 bucks and added insurance to my plan WELL AFTER the 30 days after purchase. Try 6 months later. You got nothing to lose and a lot to gain.
mufc1991 said:
They really don't care. You act like Sprint is going to sue you and take away your phone for life or something. I took my rooted-Evo in without insurance and they allowed me to get another one for 100 bucks and added insurance to my plan WELL AFTER the 30 days after purchase. Try 6 months later. You got nothing to lose and a lot to gain.
Click to expand...
Click to collapse
just want to make sure
dont worry i walked into sprint with myns and the guy booted it up couple of times and he didnt care.
he told me i was gonna get a new evo and stuff, and i walked out
Girlfriends on her way to sprint. hopefully back with a new phone. or at least a working version of mine
Nice, sending the female have better odds lol
Jimdog420 said:
Your cable or charger went bad, this happened to me recently, if they are verified good, then your battery discharged so low that the charger won't charge it anymore.
Bridge the terminals in parallel of a similar charged battery for 10-15 min to bring up the minimum voltage so that you can charge it fully.
Swyped from a galaxy far far away......
Click to expand...
Click to collapse
how do i do this? They say I have to take it to a store with a tech and they will take care of it because i have insurance, but if it is just the battery then i don't want them to know my phone is rooted(whether they will say anything or not)
elegantai said:
Nice, sending the female have better odds lol
Click to expand...
Click to collapse
exactly, unfortunately it didn't work because nothing happened
18rmiller said:
how do i do this? They say I have to take it to a store with a tech and they will take care of it because i have insurance, but if it is just the battery then i don't want them to know my phone is rooted(whether they will say anything or not)
exactly, unfortunately it didn't work because nothing happened
Click to expand...
Click to collapse
Then bury your phone. I do not see what all the fuss is about Sprint seeing you got a rooted phone.
got a battery. going to unroot the phone today and take it to sprint. Thanks Guys
This happened a few days ago. I was talking on the phone fine, hung up and after about 20 minutes my phone would not turn on. I figure it was just the battery was dead since it was 2:00 in the morning. Charged it over night, no luck (didn't even notice the orange charge light). I have another SGII, so I swapped batteries, no luck. Tried soft/hard reset, no luck. Even bought the USB jig, no luck.
Its probably a hardware issue. I have squaretrade warranty, but have to go through Samsung manufacturer warranty since I'm still in my first year. My main concern is that my phone has been rooted. What are the chances they can revive and see that it was rooted? If they do find out, what next?
k3vn said:
This happened a few days ago. I was talking on the phone fine, hung up and after about 20 minutes my phone would not turn on. I figure it was just the battery was dead since it was 2:00 in the morning. Charged it over night, no luck (didn't even notice the orange charge light). I have another SGII, so I swapped batteries, no luck. Tried soft/hard reset, no luck. Even bought the USB jig, no luck.
Its probably a hardware issue. I have squaretrade warranty, but have to go through Samsung manufacturer warranty since I'm still in my first year. My main concern is that my phone has been rooted. What are the chances they can revive and see that it was rooted? If they do find out, what next?
Click to expand...
Click to collapse
Theres an orange charge light on these?!? Never knew that
Samsung is the more or less "no questions asked" type of manufacturer, just RMA and wait for a new one i guess
doug36 said:
Theres an orange charge light on these?!? Never knew that
Samsung is the more or less "no questions asked" type of manufacturer, just RMA and wait for a new one i guess
Click to expand...
Click to collapse
There is no orange charge light....
Sent from my SGH-T989 using xda premium
xsteven77x said:
There is no orange charge light....
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
LOL, yea nvm there isn't. Not sure where I got that from. So you guys don't think I'll get any trouble from samsung? I don't want them charging me some ridiculous fee to get it back or anything.
k3vn said:
LOL, yea nvm there isn't. Not sure where I got that from. So you guys don't think I'll get any trouble from samsung? I don't want them charging me some ridiculous fee to get it back or anything.
Click to expand...
Click to collapse
It'll be fine. Just do it.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
k3vn said:
This happened a few days ago. I was talking on the phone fine, hung up and after about 20 minutes my phone would not turn on. I figure it was just the battery was dead since it was 2:00 in the morning. Charged it over night, no luck (didn't even notice the orange charge light). I have another SGII, so I swapped batteries, no luck. Tried soft/hard reset, no luck. Even bought the USB jig, no luck.
Its probably a hardware issue. I have squaretrade warranty, but have to go through Samsung manufacturer warranty since I'm still in my first year. My main concern is that my phone has been rooted. What are the chances they can revive and see that it was rooted? If they do find out, what next?
Click to expand...
Click to collapse
i read somewhere online if you do a fast boot style restart....something like hold power + both volume keys + home key at once 2-3 secs then release power key....hope this helps.
That didn't work, but thanks everyone for the suggestions. I'm just going to send it in tomorrow.
Lol you knew it wasn't a charging light... which means u type with your fingers not ya head.
I am trying to help my uncle who has been having trouble with his T989D phones. He has tried two and is getting frustrated because the phone can die right to shutting itself off very fast. He has said right from taking it off the charger it can be dead in a 10 minute phone call.
This has been the same on two different stock unrooted Telus phones. What could cause this.
The only thing I notice from telephone support is that the phone never goes to sleep. But I am not in a position to be in person and have to talk someone who is so not that computer literate to checking stuff.
I have a better battery stats file but other then never sleeping it isn't from a time when it died in ten minutes.
shadowofdarkness said:
I am trying to help my uncle who has been having trouble with his T989D phones. He has tried two and is getting frustrated because the phone can die right to shutting itself off very fast. He has said right from taking it off the charger it can be dead in a 10 minute phone call.
This has been the same on two different stock unrooted Telus phones. What could cause this.
The only thing I notice from telephone support is that the phone never goes to sleep. But I am not in a position to be in person and have to talk someone who is so not that computer literate to checking stuff.
I have a better battery stats file but other then never sleeping it isn't from a time when it died in ten minutes.
Click to expand...
Click to collapse
It's not even possible to die in 10 minutes when fully charged. Bad battery, probably
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
xcrazydx said:
It's not even possible to die in 10 minutes when fully charged. Bad battery, probably
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
That is what I have been told though, I just wish I could actually get face time with the phone for a extended time to figure it out but can't.
Bad battery was my first idea before but when it kept happening with the replacement, it has to be something else.
Also apparently the phone stays at 100% for the most part until it dies.
shadowofdarkness said:
That is what I have been told though, I just wish I could actually get face time with the phone for a extended time to figure it out but can't.
Bad battery was my first idea before but when it kept happening with the replacement, it has to be something else.
Also apparently the phone stays at 100% for the most part until it dies.
Click to expand...
Click to collapse
When he gets replacements, is he getting everything? New battery, new charger, and new phone?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Yes, but he uses multiple chargers depending on being home or in his truck. The other chargers have been used before on a I9100 with no problems.
These phones seem to be picky with chargers, sometimes. I only use stock that came with it.
Take the phone back again or get a whole different one
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
xcrazydx said:
When he gets replacements, is he getting everything? New battery, new charger, and new phone?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
This! When you get a replacement phone (in the mail at least) you just get the phone, and have to swap your battery into it (back when I had my Dash replaced I even had to swap the battery cover!) If he is still using the battery from the original phone then that would be the best place to start.
So my phone was at full charge. Took it off the charger and ate dinner. I was not using my phone and noticed it was extremely hot. Battery was down to 40 percent in less than an hour. I reboot phone thinking it was a wake lock issue. Phone battery dies and drains to 0 percent. I had to plug it into a charger in order to turn it on. From here I notice that the phone gets extremely hot and charges extremely slow. It's been charging for an hour and only 5 percent has been charged. I think maybe it was my ROM or a persisting wake lock. I wipe my phone and clean flash cyanogen. Phone still getting hot and charging extremely slow. Could I possibly have a malfunctioning battery or something?
Sent from my Nexus 7 using Tapatalk
Woke up in the middle of the night after about 4 hours of charging. Battery was at about 40% or so but the phone was the hottest it's ever been. I decided to turn it off and unplug it from the charger. Woke up this morning and it's officially dead dead. The orange/red LED won't turn on when plugged into the charger and I can't turn it on or try to boot into recovery.
I'm going to take it to Costco and see if I can get a replacement since I'm in my 90 day period. This certainly has to be a manufacturer's defect since I did not have water damage, drop my phone, overclock, or anything risky.
Sent from my Nexus 7 using Tapatalk
There have been a few people who have had the same issue. I haven't read of a fix or even what causes it.
Sent from the One and Only
Check and see what is using the battery. A day ago Google play store was the cause of battery drain for a lot of people.
It's not just a One its a tiKtaK One
Well my phone can't even turn on right now - it is literally a dead phone. I'll check one more time before trying to exchange it at Costco. I don't think it's Google play because I did a full wipe and fresh install of Cyanogen. I did not even setup my WiFi and put my phone on Airplane mode while charging. It was still running hot and charging extremely slow.
Cares said:
Well my phone can't even turn on right now - it is literally a dead phone. I'll check one more time before trying to exchange it at Costco. I don't think it's Google play because I did a full wipe and fresh install of Cyanogen. I did not even setup my WiFi and put my phone on Airplane mode while charging. It was still running hot and charging extremely slow.
Click to expand...
Click to collapse
I had this all happen to me a few weeks ago. Was inexplicable. Not sure how it happened while the phone was OFF. Brought into Verizon, they sent me a new one, without much hassle.
dbornack said:
I had this all happen to me a few weeks ago. Was inexplicable. Not sure how it happened while the phone was OFF. Brought into Verizon, they sent me a new one, without much hassle.
Click to expand...
Click to collapse
Just got back from Costco. Got a brand new phone without questions asked. Great service.
This is happening to me again right now..
I'm in luck though, as I'm on a charger and around 50%.. I went from about 100% to 11% in 20 minutes this morning. I've been running SlimKat for about a week now, and have had no issues.
I have no idea why this just pops up at a seemingly random time.
Now, I've wiped the entire phone, installed BoneStock, and it's still persisting.
What can I try to get this fixed?
I've held PWR and Vol+/- to reset the phone.. but this is still occuring.
Anything? Anyone?
dbornack said:
I had this all happen to me a few weeks ago. Was inexplicable. Not sure how it happened while the phone was OFF. Brought into Verizon, they sent me a new one, without much hassle.
Click to expand...
Click to collapse
I'm having a similar issue. I'm worried that I won't have enough battery to return the phone to stock and relock the bootloader, which is what I meant in the other thread when I said unable to return to stock.
sdot_sd said:
I'm having a similar issue. I'm worried that I won't have enough battery to return the phone to stock and relock the bootloader, which is what I meant in the other thread when I said unable to return to stock.
Click to expand...
Click to collapse
Have you tried turning it off and plugging it into a wall outlet for a while?
What recovery are you using?
If I was you, I would probably plug it in with it off, hope that I get enough juice into it over a period of time, that I could flash the full odex stock rom.
The Faux Hboot in my Red Text Hex Edited hboot thread, so that it appears as though it's s-on and locked.
Flash stock recovery and warranty it to HTC. They should just take it apart and put a new battery in and send you the same device back.
Those are pretty much the steps I would take if I was in your shoes.
Hope that maybe that helps a little and that you can get enough of a charge to do so.
santod040 said:
Have you tried turning it off and plugging it into a wall outlet for a while?
What recovery are you using?
If I was you, I would probably plug it in with it off, hope that I get enough juice into it over a period of time, that I could flash the full odex stock rom.
The Faux Hboot in my Red Text Hex Edited hboot thread, so that it appears as though it's s-on and locked.
Flash stock recovery and warranty it to HTC. They should just take it apart and put a new battery in and send you the same device back.
Those are pretty much the steps I would take if I was in your shoes.
Hope that maybe that helps a little and that you can get enough of a charge to do so.
Click to expand...
Click to collapse
OK got it powered off and charging now. I've heard a lot of horror stories about HTCs customer service, any reason you would deal with them directly instead of VZW?
sdot_sd said:
OK got it powered off and charging now. I've heard a lot of horror stories about HTCs customer service, any reason you would deal with them directly instead of VZW?
Click to expand...
Click to collapse
I've heard good things about HTC's Customer service, compared to Verizon's especially.
Not to mention, Verizon will wanna know if you have Insurance, will maybe make you pay a deductible.
Even if they don't, you will likely get a refurbished CLN replacement, which may or may not exhibit it's own issues of some kind.
I would rather have my own device fixed and sent back to me, then receive someone else's fixed device that may have had a bigger issue or stress to parts not yet known.
Just how I feel about it, and I do not much care for Verizon, other then for actual phone service.
You are more then welcome to try your hand with Verizon if you would prefer.
I also have a Blue One, so Verizon wouldn't do much for me...
sdot_sd said:
OK got it powered off and charging now. I've heard a lot of horror stories about HTCs customer service, any reason you would deal with them directly instead of VZW?
Click to expand...
Click to collapse
My wife got a DNA with a bad cable and I called htc. They didn't fuss or ask any questions. They took my info and sent a new one. It was much easier than dealing with vzw.
Sent from my HTC6500LVW using Tapatalk