Develop Bugs

[Q]what is the best excuse to tell the sprint store

Whats the best excuse to tell the sprint store to get a replacement phone

Why do you need one? Most stores will test the phone and if they cannot find anything wrong they won't replace it for no reason.
daproblem18 said:
Whats the best excuse to tell the sprint store to get a replacement phone
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Click to collapse

If you have insurance, break the screen =)

My battery only last at most 2 hours and that idle and it takes like 3 hour to be fully charged and now today my screen is freezing bad

I have insurance and everything

daproblem18 said:
My battery only last at most 2 hours and that idle and it takes like 3 hour to be fully charged and now today my screen is freezing bad
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Click to collapse
Looks like an excuse right there...

jhayes said:
Looks like an excuse right there...
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Click to collapse
Unless he is rooted, and jacked up his ROM.

Just drop it in the toilet.

Don't drop it in the toilet, you'll have to pay the deductible insurance doesn't cover water damage
Sent from my PC36100 using XDA App

Don't break it or drop it in the toilet...that will cost you $100 in deductable. If the problems you are having are legitimate that should be enough to get you a replacement phone.
I usually don't condone lying to get something (but seeing as your problem is a pretty big one); but if they tell you no, tell them that after it has been charging all night it gets so hot you almost need an oven mit to pick it up. You tried different cords and the battery out of your friend's EVO and it did the same thing. So you think it has something to do with the phone.

Before you take it in, use an RUU and put back on an official rom. If you used Unrevoked Forever, use the S-On tool too. For one, you can see if it's caused by a bad rom. Also, they can't ***** about you rooting your phone.
Also, try wiping your battery stats, just in case.
Edit: also try their battery recalibration thing. Drain the battery, fully charge it, unplug it and charge it until the light is green. Unplug and plug the cord back in until it goes green three or four more times. Then turn it on and charge for another few hours.

don't forget to do the hokie pokie and swing a dead cat by it's tail while you wait for the battery to charge!

[Q] Help. My Evo is dead

First of all, I did read through other posts and they are similar but not the same as my problem and didn't resolve my issue.
I have noticed recently that when I plug my Evo in at night (samsung wall charger) the charge light comes on, and when i get up (usually about 5 hours) the charge light is still on but battery is not fully charged. this has happened twice in the past week.
Flash to this morning..... same thing happened but my phone in NON-RESPONSIVE at all. No charge light, NO power, wont turn on. I tried my car charger and my HTC wall charger that came with the Evo (it has a blackberry cable but the "pod" is HTC) and tried plugging into PC plugging in with no battery and no luck. I don't have any people readily available to borrow their battery so i don't know what to do.
I would just take it to Sprint(as far away as possible, lol) but it is rooted running Warm 2.2
what can i do?

Your cable or charger went bad, this happened to me recently, if they are verified good, then your battery discharged so low that the charger won't charge it anymore.
Bridge the terminals in parallel of a similiar charged battery for 10-15 min to bring up the minimum voltage so that you can charge it fully.
Swyped from a galaxy far far away......

Could be a bad battery, my sisters phone drained so much it had no charge light and wouldn't turn on. You could pick up some cheap batteries off ebay or just take it to the sprint store and ask them if they have a battery you could just try. Even though it is rooted, it is not like you are trying to get them to repair it...unless the new battery doesn't work.

I would think it's the battery. Normally when the battery is completely drained though I get a flashing orange light. Seems like you get no response at all. I suggest trying a different battery and if that doesn't work take take it to Sprint because if your phone won't turn on with a good battery there will be no way for the people at the store to know that you are rooted. I'd just take it to Sprint first thing. Because if it is the battery the worst that can happen is that Sprint charges you for the battery. If it isn't the battery, you get a new phone. Also if they try to charge you for the battery you already know what is wrong so you can just go somewhere else for the battery.
It could be the cable but you say the charge light stayed on so it doesn't seem like it. I have gone through 3 cables already you can get the OEM for 5 bucks on ebay.

so if i take it to Sprint and they give me a battery and thaT WORKS THEN THEY WILL SEE MY CUSTOM SPLASH SCREEn. You think they will Know what it is?
caps key seems to be broken, or i just have fat fingers

Jimdog420 said:
Your cable or charger went bad, this happened to me recently, if they are verified good, then your battery discharged so low that the charger won't charge it anymore.
Bridge the terminals in parallel of a similiar charged battery for 10-15 min to bring up the minimum voltage so that you can charge it fully.
Swyped from a galaxy far far away......
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Click to collapse
and how do i do this

18rmiller said:
so if i take it to Sprint and they give me a battery and thaT WORKS THEN THEY WILL SEE MY CUSTOM SPLASH SCREEn. You think they will Know what it is?
caps key seems to be broken, or i just have fat fingers
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Click to collapse
They really don't care. You act like Sprint is going to sue you and take away your phone for life or something. I took my rooted-Evo in without insurance and they allowed me to get another one for 100 bucks and added insurance to my plan WELL AFTER the 30 days after purchase. Try 6 months later. You got nothing to lose and a lot to gain.

mufc1991 said:
They really don't care. You act like Sprint is going to sue you and take away your phone for life or something. I took my rooted-Evo in without insurance and they allowed me to get another one for 100 bucks and added insurance to my plan WELL AFTER the 30 days after purchase. Try 6 months later. You got nothing to lose and a lot to gain.
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just want to make sure

dont worry i walked into sprint with myns and the guy booted it up couple of times and he didnt care.
he told me i was gonna get a new evo and stuff, and i walked out

Girlfriends on her way to sprint. hopefully back with a new phone. or at least a working version of mine

Nice, sending the female have better odds lol

Jimdog420 said:
Your cable or charger went bad, this happened to me recently, if they are verified good, then your battery discharged so low that the charger won't charge it anymore.
Bridge the terminals in parallel of a similar charged battery for 10-15 min to bring up the minimum voltage so that you can charge it fully.
Swyped from a galaxy far far away......
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Click to collapse
how do i do this? They say I have to take it to a store with a tech and they will take care of it because i have insurance, but if it is just the battery then i don't want them to know my phone is rooted(whether they will say anything or not)
elegantai said:
Nice, sending the female have better odds lol
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exactly, unfortunately it didn't work because nothing happened

18rmiller said:
how do i do this? They say I have to take it to a store with a tech and they will take care of it because i have insurance, but if it is just the battery then i don't want them to know my phone is rooted(whether they will say anything or not)
exactly, unfortunately it didn't work because nothing happened
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Click to collapse
Then bury your phone. I do not see what all the fuss is about Sprint seeing you got a rooted phone.

got a battery. going to unroot the phone today and take it to sprint. Thanks Guys

[Q] Help!! My phone bricked itself!!

Somehow my phone has bricked itself. It's a Droid Incredible 2 that I purchased off an ebay power seller a few months ago. I've had no problems with it. I got myself a wireless charger for Christmas. Not sure if that is relevant or not, but wanted to give all the facts.
Last night I put the phone on the wireless charger when I went to bed like I have since Christmas. This was about 2200ish. Around 0300ish I hear beeping sounds from the charger and I hear a loud ticking sound from that vicinity as well. No idea if the ticking sound was coming from the charger. I was dead asleep and thought I might be dreaming it. Then it stopped. I went back to sleep and thought nothing of it until this morning when I picked up my phone and it was dead.
By dead I mean completely dead. Press the power button and nothing happens. Plug a charger into it and the charging light blinks once every 4-5 seconds. The phone still will not power on. Battery pull had no effect. Tried to get into recovery by holding the volume button and power button down. Nothing at all.
Any ideas before I take it down to the VZW store this evening? My phone is rooted so I may have voided my warranty and I have no way to un-root it. It seems to be a hardware issue, not a software one though so it shouldn't matter.

A. Nonymous said:
Somehow my phone has bricked itself. It's a Droid Incredible 2 that I purchased off an ebay power seller a few months ago. I've had no problems with it. I got myself a wireless charger for Christmas. Not sure if that is relevant or not, but wanted to give all the facts.
Last night I put the phone on the wireless charger when I went to bed like I have since Christmas. This was about 2200ish. Around 0300ish I hear beeping sounds from the charger and I hear a loud ticking sound from that vicinity as well. No idea if the ticking sound was coming from the charger. I was dead asleep and thought I might be dreaming it. Then it stopped. I went back to sleep and thought nothing of it until this morning when I picked up my phone and it was dead.
By dead I mean completely dead. Press the power button and nothing happens. Plug a charger into it and the charging light blinks once every 4-5 seconds. The phone still will not power on. Battery pull had no effect. Tried to get into recovery by holding the volume button and power button down. Nothing at all.
Any ideas before I take it down to the VZW store this evening? My phone is rooted so I may have voided my warranty and I have no way to un-root it. It seems to be a hardware issue, not a software one though so it shouldn't matter.
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Click to collapse
Sounds more like your charger fried your battery, and that's if you are lucky. The other possibility is that your charging port is fried as well, not as likely though since you said it still blinks when you plug it in. My personal opinion would be to get a new battery and charge it with your normal charger, if that works then toss the wireless one, it's probably bad news.
Unfortunately if you had purchased the phone from verizon they would have just given you a new battery free, they usually do that no questions asked one time for each customer, at least from all my encounters that's how it's been.

A. Nonymous said:
Somehow my phone has bricked itself. It's a Droid Incredible 2 that I purchased off an ebay power seller a few months ago. I've had no problems with it. I got myself a wireless charger for Christmas. Not sure if that is relevant or not, but wanted to give all the facts.
Last night I put the phone on the wireless charger when I went to bed like I have since Christmas. This was about 2200ish. Around 0300ish I hear beeping sounds from the charger and I hear a loud ticking sound from that vicinity as well. No idea if the ticking sound was coming from the charger. I was dead asleep and thought I might be dreaming it. Then it stopped. I went back to sleep and thought nothing of it until this morning when I picked up my phone and it was dead.
By dead I mean completely dead. Press the power button and nothing happens. Plug a charger into it and the charging light blinks once every 4-5 seconds. The phone still will not power on. Battery pull had no effect. Tried to get into recovery by holding the volume button and power button down. Nothing at all.
Any ideas before I take it down to the VZW store this evening? My phone is rooted so I may have voided my warranty and I have no way to un-root it. It seems to be a hardware issue, not a software one though so it shouldn't matter.
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Click to collapse
before you do that you need to plug your phone in for a few hours so it can get a good charge. It sounds like you wireless charger wasn't working and your phone is dead. Then pull your battery and try to turn your phone on.
Sent from my ADR6350 using xda premium

zax10 said:
before you do that you need to plug your phone in for a few hours so it can get a good charge. It sounds like you wireless charger wasn't working and your phone is dead. Then pull your battery and try to turn your phone on.
Sent from my ADR6350 using xda premium
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Click to collapse
good call, didn't even think about that, if it doesn't work after trying to charge it with the normal charger then most likely the wireless charger fried the battery and you it just needs to be replaced.

dankblaze said:
Sounds more like your charger fried your battery, and that's if you are lucky. The other possibility is that your charging port is fried as well, not as likely though since you said it still blinks when you plug it in. My personal opinion would be to get a new battery and charge it with your normal charger, if that works then toss the wireless one, it's probably bad news.
Unfortunately if you had purchased the phone from verizon they would have just given you a new battery free, they usually do that no questions asked one time for each customer, at least from all my encounters that's how it's been.
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Click to collapse
Sadly I don't have another battery to test with. I'm sure they have one at the VZW store I can test with (I hope). It doesn't power on even plugged into the wall though. Shouldn't it power on plugged into the wall whether there's a battery in it or not?
I'm not sure how it could have fried the charging port if it was charging wirelessly. Unless you're talking about the charging connectors inside the phone. That would be bad news altogether. But if that happened, the phone wouldn't go from fully charged to 0% in just 3-4 hours. So that would indicate the entire phone is fried which would make me extremely unhappy.
zax10 said:
before you do that you need to plug your phone in for a few hours so it can get a good charge. It sounds like you wireless charger wasn't working and your phone is dead. Then pull your battery and try to turn your phone on.
Sent from my ADR6350 using xda premium
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Click to collapse
It won't charge when plugged into the charger. The charging light doesn't come on at all.

A. Nonymous said:
It won't charge when plugged into the charger. The charging light doesn't come on at all.
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Click to collapse
I would go to a verizon store and check on testing out another battery then. Hopefully that wireless charger didn't fry anything internally. Also, if your battery is completely dead then the phone won't bootup even if plugged in, it's like having a dead battery in your car, if you have low battery your car will start up but if you have a dead battery it won't because it needs at least a little juice to fire up the alternator. Hope that analogy made sense lol.

dankblaze said:
I would go to a verizon store and check on testing out another battery then. Hopefully that wireless charger didn't fry anything internally. Also, if your battery is completely dead then the phone won't bootup even if plugged in, it's like having a dead battery in your car, if you have low battery your car will start up but if you have a dead battery it won't because it needs at least a little juice to fire up the alternator. Hope that analogy made sense lol.
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Click to collapse
It did. I just figured with no battery it would bypass the battery and run just on AC power. I'm using my DInc at the moment so I still have a phone. The battery for the DInc has the terminals on the other side and I'm guessing it's not as simple as just turning the battery over. Last thing I want is to make things worse.

A. Nonymous said:
It did. I just figured with no battery it would bypass the battery and run just on AC power. I'm using my DInc at the moment so I still have a phone. The battery for the DInc has the terminals on the other side and I'm guessing it's not as simple as just turning the battery over. Last thing I want is to make things worse.
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Click to collapse
Nope, don't even attempt that, you might cause more problems than you already have. Bottomline though, I'd just take it in to a verizon and see how they can help you. They are usually really cool about giving a hand at most stores.

dankblaze said:
Nope, don't even attempt that, you might cause more problems than you already have. Bottomline though, I'd just take it in to a verizon and see how they can help you. They are usually really cool about giving a hand at most stores.
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Click to collapse
I'm desperate at this point and that still struck me as a bad idea.
I can't find any other instances on Google where using a wireless charger fried a phone.

Went to the VZW store. They said my phone had no warranty on it, but since I purchased insurance they'd overnight me a replacement. They said the battery is good. The phone itself is dead apparently. With the holiday and me getting there after 1700, I'm guessing I won't get it until Tuesday. I'm now worried about how to wipe my personal data from the phone before sending it in.

Smash the phone.. they wouldn't find out.. its an insurance replacement already and that's 99% of the reason insurance exists.. for water/smash/loss to the phone.
Sent from my Mikrunny'd Vivo_w

faehsemc said:
Smash the phone.. they wouldn't find out.. its an insurance replacement already and that's 99% of the reason insurance exists.. for water/smash/loss to the phone.
Sent from my Mikrunny'd Vivo_w
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agreed. Assurion actually performs a master reset on devices before booting (if phone actually boots). If not they will use your phone as a donor phone. I use assurion as the rooters get out of jail card. They just dont give a damn.
In fact I have "lost" many phones just to have parts lol. Cheaper and faster shipping than eBay.
Sent from my ADR6350 using xda premium

faehsemc said:
Smash the phone.. they wouldn't find out.. its an insurance replacement already and that's 99% of the reason insurance exists.. for water/smash/loss to the phone.
Sent from my Mikrunny'd Vivo_w
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Click to collapse
After sleeping on it, I remembered that I've got a screen lock on there so my data is all safe. The phone is programmed to nuke itself if someone enters the wrong code too many times. I'm not too worried about it now.

zax10 said:
agreed. Assurion actually performs a master reset on devices before booting (if phone actually boots). If not they will use your phone as a donor phone. I use assurion as the rooters get out of jail card. They just dont give a damn.
In fact I have "lost" many phones just to have parts lol. Cheaper and faster shipping than eBay.
Sent from my ADR6350 using xda premium
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Click to collapse
Not trying to sound like a ****, but it's people like you who cheat the system for their own benefits. Inturn, the prices of insurance go up resulting in ridiculous prices to pay.
Pretty soon insurance isn't even going to be worth it to buy because it will cost so much.

Not once did I ever say I cheated the system. The devices I am claiming as lost are broke. What would be the use of paying for another phone if the one I have works.
The cost of insurance being raised is due to inflation caused by shipping cost being raised due to the cost of gasoline.
In fact what I do saves me from multiple insurance claims. Example I washed my old x10. Filled claim as lost. Recieved my replacement. A month later broke my screen. Instead of having to use insurance again I simply swapped out my screens.
Sent from my ADR6350 using xda premium

Strangely enough, the device now works. I put it on the charger when I had the problems with it and it wouldn't power on and the charging light just flashed. I just plugged it in again 'cuz I was bored stiff more than anything. It started charging. I pressed the power button. It powered on. Battery says it is at 14%. Should I trust this device?

Let it fill up all the way.. try it
Sent from my Mikrunny'd Vivo_w

faehsemc said:
Let it fill up all the way.. try it
Sent from my Mikrunny'd Vivo_w
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Click to collapse
Fill it wirelessly or wired? I'm thinking wirelessly. A replacement device is on it's way anyway and VZW says the battery tested good.

A. Nonymous said:
Fill it wirelessly or wired? I'm thinking wirelessly. A replacement device is on it's way anyway and VZW says the battery tested good.
Click to expand...
Click to collapse
Whichever way you did it to get 14%
Sent from my Mikrunny'd Vivo_w

It charged over night with no issues. I transferred my service back to it, but I'm carrying my full charged backup phone with me for a couple of days. VZW tested the battery at the store and claimed it was good.

Why does my phone act like it's plugged in all the time...

Just got my phone yesterday. Running Calk's 2.7 and ICS theme, set dpi to 160, looks and runs awesome. However, it always thinks it's either charging or plugged into USB. the red LED never wants to turn off. how can I remedy this problem?

Possibly try turning it off, booting to recovery, clearing cache/dalvik-cache, and then clear battery stats

Was it like this prior to rooting and custom rom?

Apk, that didn't do it.
yes, it did the same thing beforehand. Except takng out the battery solved the problem once.

Get it exchanged ASAP. This is a defect with the USB port. Has NOTHING to do with software. I was outside of my 14 day return and Sprint made me send it to Samsung to get fixed. $7 jig and two weeks later it was fixed.

With my tech background I would say check the charging port. Could be a metal shaving or *gasp* corrosion!
Sent from my SPH-D710 using XDA App

my phone sort of has the same issue...it charges fine but i cant get it to connect to my computer..my phone thinks it still charging yet i have it plugged in my computer it doesnt give me the option to switch it to usb mass storage..

Got it on Craigslist, no exchange possible.

Dioscorus said:
Got it on Craigslist, no exchange possible.
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Click to collapse
Shouldn't matter. The phone has a one year warranty from Samsung. I bought my wife an Epic on craigslist last year and had it repaired under warranty.
Sent from my SPH-D710 using XDA App

Yup. I had the same problem. I think it is related to the USB port (from reading a few SGS2 threads). I took it to the Sprint Store and they said the USB port looks good. They reset it and it still acted that way. However, 2 hours later the problem is gone. They ordered me a replacement so I'm still going to take it because who knows why the problem starts. I did have Calk's rom and also have the battering monitoring widget by 3C and I had cleared the battery stats multiple times prior to the symptoms starting. Just proving as many clues as possible...

What do you mean by reset?

Funny I see you have this problem (not really funny) because I noticed the same thing last night and just figured it was Rom related.

It sucks... can you give more details about the reset process? Soft reset?

and bump...

Dioscorus said:
and bump...
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Click to collapse
Try this http://forum.xda-developers.com/showthread.php?t=1344882 and see if it helps.
Sent from my SPH-D710 using Tapatalk

no dice

I had the same problem.
The red light was on all the time, only went out when I got a text. If I pulled the battery the phone would show like it was charging as soon as I put it back in. It would show the battery animation on the screen not plugged in.
After a battery pull the phone would also not boot using the power button, had to boot to recovery and boot from there.
Took it to sprint, they gave me a new battery. Solved the problem only until phone was plugged in to charge. Then started all over again.
Turned out to be a problem with the USB port and they ordered me a replacement.

got it fixed! looks like the pcb on the port was sitting too close to the lower edge of the phone. pushed it up gently and now it seems to be working. thanks for the direction, nivron.
my other concern is that battery life sucks ass. drains really quick (at the rate of ~6%/hr!). again, running calk 2.7 + ics theme. also, taking out the battery seems to reduce the life 20%. what's the deal...

Hmm, now the USB cable needs to be at a certain angle for the phone to charge. Is there any way a Sprint store could furnish a replacement for me?

Possibly bricked E4GT. Advice please.

Hi all,
For the last two to three months, I've been running a Universe ROM on my E4GT. Other than an occasional quirk, the phone has been working very well. I noticed that my phone didn't seem to be connecting to my home WiFi, so I put it into Airplane mode, and then took it out of Airplane mode. Instantly, it connected to my WiFi with a MUCH better signal After checking emails on the phone, I set an alarm and went to sleep. I woke up without the alarm since it did not go off. My phone appeared to be off. Holding the power button resulted in the blue LED charge light flashing, but the screen did not come on. I pulled the battery and put it back, thinking that the phone had some odd-ball software glitch that made it turn off in the middle of the night. When I hit power, the blue LED turns on, blinks, and that is all that happens. Once and only once since this started, my screen showed the boot animation, but did not get past that.
Because my screen turned on ONCE, I'm really hoping that I am soft bricked and not hard bricked. It does seem VERY odd for the phone to become bricked after working fine on this ROM for at least a couple months. The only change I made in recent time is to change a governor in ExTweaks from Hyper to Ondemand. I suppose that could have somehow caused this.
I stopped by a Sprint store, but they would not help as I do not have insurance and the phone is out of warranty.
Do you think making a USB jig or buying one may help? There is a Radio Shack close to where I live. And I have an extra USB cable I can take apart.
If that fails, should I send the phone to mobiletechvideos.com for their JTAG repair? It costs $50 plus shipping to them, but that is still cheaper than buying a new phone. If it came to that, I'd certainly hope they could fix it.
The fact that the blue LED light comes on seems like a decent sign of some life. While the battery animation does not come on, the light does.
Thanks for reading and offering any advice/suggestions.

Can you get into recovery or odin mode?

bigdaddy619 said:
Can you get into recovery or odin mode?
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Click to collapse
Nope. When I try either, I get the blue LED light, it blinks once, and then stays on. Nothing happens on-screen.

anindrew said:
Nope. When I try either, I get the blue LED light, it blinks once, and then stays on. Nothing happens on-screen.
Click to expand...
Click to collapse
Well the jig may work give that a shot at least if you can get into odin mode you can start over using a one click good luck :d

bigdaddy619 said:
Well the jig may work give that a shot at least if you can get into odin mode you can start over using a one click good luck :d
Click to expand...
Click to collapse
Thank you! I'll post here if I get that to work or have an alternate solution.

Charge your battery. Use an external charger if need be.
Sent from my SPH-D710 using xda app-developers app

BluesRulez said:
Charge your battery. Use an external charger if need be.
Sent from my SPH-D710 using xda app-developers app
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Click to collapse
I thought that it could be the battery. My original got bloated about a month or two ago, so I bought an Anker battery from Amazon. It's been working great since I got it.
I had my Anker battery tested yesterday at a "Batteries Plus" store. The clerk put a new battery in the phone to see if it would help the phone, but it did the same blue LED thing. He used a multimeter to test my battery and the new one the store was selling. He said mine had more power in it than the one on the shelf and indicated that either battery has more than enough power to start the phone. While this still could be caused by my battery, it does seem strange for a new battery that has charge in it to not allow the phone to start. I don't have an external charger, but I could always visit my parents as they each have an E4GT.

Brick
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I hate to be a downer but, I can guarantee you that you will not get any more than the dreaded blue light no matter what you do.
Take it to Sprint and let them go thru the entire process of trying to get it to boot and they may even give you some kind of excuse like "well I'm gonna take it to the back and disassemble it and see if the screen connection came loose".
They will never get it to boot and it is a hardware problem!!
Free replacement and may be backordered because this problem is happening to quite a few of the first run Galaxies.
I spent hours on the phone with "supposed techs" and went to 2 stores because my home store "child" said I must have gotten it wet and handed me a card with Asurion and said to contact them and I'd have to pay my deductible. BS, i wasn't paying for a hardware issue and YOU NEED TO TELL THEM THAT!!!
I spent a week and a half checking components (after they had taken it apart already at the store) while I waited on my replacement because I wanted what was on my internal memory and nothing. I know enough about electronic repair doing it my entire life since I was 12, that you will not get it back.
Sorry but like I'd said "i just went thru this 2 months ago" and plenty to read here on that situation.
They won't see any mod or even any display so you're safe with the Sprint techs. Just tell them when you woke up after setting your alarm, it was dead.
One good thing, is your replacement should be pretty safe from the emmc problem and download Chainfires app to see what chipset you get. (GotBrickBug)!!
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.

Teknician said:
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I hate to be a downer but, I can guarantee you that you will not get any more than the dreaded blue light no matter what you do.
Take it to Sprint and let them go thru the entire process of trying to get it to boot and they may even give you some kind of excuse like "well I'm gonna take it to the back and disassemble it and see if the screen connection came loose".
They will never get it to boot and it is a hardware problem!!
Free replacement and may be backordered because this problem is happening to quite a few of the first run Galaxies.
I spent hours on the phone with "supposed techs" and went to 2 stores because my home store "child" said I must have gotten it wet and handed me a card with Asurion and said to contact them and I'd have to pay my deductible. BS, i wasn't paying for a hardware issue and YOU NEED TO TELL THEM THAT!!!
I spent a week and a half checking components (after they had taken it apart already at the store) while I waited on my replacement because I wanted what was on my internal memory and nothing. I know enough about electronic repair doing it my entire life since I was 12, that you will not get it back.
Sorry but like I'd said "i just went thru this 2 months ago" and plenty to read here on that situation.
They won't see any mod or even any display so you're safe with the Sprint techs. Just tell them when you woke up after setting your alarm, it was dead.
One good thing, is your replacement should be pretty safe from the emmc problem and download Chainfires app to see what chipset you get. (GotBrickBug)!!
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.
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Thank you very much for the reply. My phone was having a strange issue with connecting to my home WiFi before I put it on the charger for the last time. I wonder if that was a tell-tale sign that something was up.
I went to the Sprint store closer to where I live and explained what happened. They didn't give me any argument at all. Their tech checked out my phone, but couldn't get it to power up at all. They ordered a replacement E4GT (might be new; might be refurbished) for me for $35. I should have it by Friday. I was surprised by how helpful they were. Apparently, they have see this issue occur on some other Android phones as well.
What is the Chainfires app? Does it identify if you have the "older" chipset which can cause the brick issue? That must be what you mean by "GotBrickBug," right?
Since I'm eligible for an upgrade in June, I think I'll just use the stock ROM to avoid any possible issues. I wonder if the GS4 will be out then. It's always interesting to see what the hot new phone is going to be when you're ready for an upgrade.
Again, thank you to everyone for the helpful replies!

Surprised they even had you pay but I'd have paid $35 also if they'd asked me too.
You should get either new or new board at least.
Here's Chainfire's thread and app in OP. By the looks of it, my chips firmware is updated and as much as I've tested and flashed in the last couple weeks, it's holding up great. http://forum.xda-developers.com/showthread.php?t=1693704
My first clue was that my phone was having problems being read by my PC. Couldn't see either the onboard usb or my external usb. It was intermittent and within a week it was gone.
Sprint has been seeing this problem for sure and in Chainfire's thread, Samsung is well aware.
Sent from my Blu Kuban FI27 E4GT SGS2 SPH~D710 (and whatever else they can call this phone) using Tapatalk 2

anindrew said:
I thought that it could be the battery. My original got bloated about a month or two ago, so I bought an Anker battery from Amazon. It's been working great since I got it.
I had my Anker battery tested yesterday at a "Batteries Plus" store. The clerk put a new battery in the phone to see if it would help the phone, but it did the same blue LED thing. He used a multimeter to test my battery and the new one the store was selling. He said mine had more power in it than the one on the shelf and indicated that either battery has more than enough power to start the phone. While this still could be caused by my battery, it does seem strange for a new battery that has charge in it to not allow the phone to start. I don't have an external charger, but I could always visit my parents as they each have an E4GT.
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Sounds like the h/w took a dump on you - the phone replacement was probably the only route left. By any chance did you leave it charging and/or in a location that allowed it to store heat? (Like a blanket, foam cushion, etc)

Teknician said:
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.
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That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
Update the next day: I found this thread, which is essentially a match for what I was experiencing. That one ended with a wait-it-out approach, and I basically did the same. I left it plugged in overnight, even though it appeared not to be charging at all (stone cold, no red light). In the morning, it was still all but dead, but I popped out the battery again (I had done this many times before), replugged it into power, and then it charged normally and completely for the first time since the incident. Moral: don't let the phone go below 15%, and if you do, plug it in ASAP. Don't ignore it overnight, even if it's powered off (maybe especially).

rseiler said:
That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
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You're right - folks, this is not the eMMC bug. Let's just clear that up. If you need further information on that you can refer to the discussion thread on that bug and all the research that several folks have put into it.
When I first got my E4GT there was talk of a BLOD or "sleep of death" where the phone would not come back on. Wasn't the eMMC bug. Most people had a low battery so it was thought the batteries were too low and that it booted and messed up the bootloader. Others thought they overheated. Problem is without any way to diagnose the problem it's hard to come up with a "true" answer.
Perhaps a JTAG could revive the phones. Odd that even if plugged in that nothing is happening. But sometimes h/w really can just go south and trash a phone.

I highly suggest backing up your internal usb drive as frequently as possible because I lost a lot of photos that I never transfered, thanks to Samsung and my hardware taking a crap. Emmc blue light bug really sucks, believe me...
---------- Post added at 03:39 AM ---------- Previous post was at 03:29 AM ----------
rseiler said:
That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
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Click to collapse
Doesn't sound like emmc at all. All you will have is a blue light and that's it. If you saw ANY display, it's probably a battery and charging issue. You'll know the bug when you don't see anything but blue and no display at all.
Sent from my Blu Kuban FI27 E4GT SGS2 SPH~D710 (and whatever else they can call this phone) using Tapatalk 2

anindrew, how did it all turn out?