[Q] screen flickers phone shuts off...repeat...help please - Samsung Epic 4G Touch

I was on codename for a bit but I noticed the battery wouldnt last very long so i flashed frankenstein soon after that i noticed my phone would just cut off when i turned it back on the signal indicator would be x'ed out and my battery would show 2% just after being at 90...when i pulled the battery and then turned the phone on again the battery would show 85% and my phone would work fine and then 5 min later my screen would flicker and my phone would turn off when i turned it back on it did the samething and it would keep doing it until i pulled the battery and then waited for a few min...then it would start doing the flicker and shut off thing...
i odined back to GB and it did the same thing
if someone could provide some insight i would greatly appreciate it thanks

lunchboxVA said:
I was on codename for a bit but I noticed the battery wouldnt last very long so i flashed frankenstein soon after that i noticed my phone would just cut off when i turned it back on the signal indicator would be x'ed out and my battery would show 2% just after being at 90...when i pulled the battery and then turned the phone on again the battery would show 85% and my phone would work fine and then 5 min later my screen would flicker and my phone would turn off when i turned it back on it did the samething and it would keep doing it until i pulled the battery and then waited for a few min...then it would start doing the flicker and shut off thing...
i odined back to GB and it did the same thing
if someone could provide some insight i would greatly appreciate it thanks
Click to expand...
Click to collapse
Dd you do a clean install exactly the way the op says? Go do that then come back. Those are 2 very differently based ROMs

yes I did do a clean install following all given instructions including using the el26 kernel

lunchboxVA said:
yes I did do a clean install following all given instructions including using the el26 kernel
Click to expand...
Click to collapse
Redownload the ROM again then it might be a bad download. Also do it from a computer not your phone.

still no luck...i odined all the way back to eg30...with the factory restore provided by sfhub <mite have the name wrong> it was working for awhile but then it started happening again...the screen would flicker signal would drop almost like back in the los days then my phone would shut off when i restarted it the battery reading would be 0% after being at 90 and then when i did a battery pull the battery life would go back up to what it was before it errored out and after a few min the screen would flicker the signal would drop out and everything would repeat again

lunchboxVA said:
still no luck...i odined all the way back to eg30...with the factory restore provided by sfhub <mite have the name wrong> it was working for awhile but then it started happening again...the screen would flicker signal would drop almost like back in the los days then my phone would shut off when i restarted it the battery reading would be 0% after being at 90 and then when i did a battery pull the battery life would go back up to what it was before it errored out and after a few min the screen would flicker the signal would drop out and everything would repeat again
Click to expand...
Click to collapse
Is it a stock battery? I would take it to sprint
Sent from my SPH-D710 using xda premium

Did you figure out what was wrong with your phone?
My international GSII is doing the exact same thing. Screen and lights flicker then the phone shuts off. After a restart the battery is at 0 or 1% and shuts off immediately. Sometimes after a reboot it will have the correct amount of battery and work fine.

Check your battery compartment is clean and the contacts are ok and clean on both the battery and the phone. Also make sure the battery cover is keeping the battery snug. Maybe put a piece of a business card above the battery to make certain it is not able to jostle during use.
Sent from my SPH-D710

You may try odining EL29 full build with regular Odin and checking clear phone efs. This clears the video cache on the phone and may help solve the issue. I do this myself every so often as a preventative measure.

tdunham said:
Check your battery compartment is clean and the contacts are ok and clean on both the battery and the phone. Also make sure the battery cover is keeping the battery snug. Maybe put a piece of a business card above the battery to make certain it is not able to jostle during use.
Sent from my SPH-D710
Click to expand...
Click to collapse
Contacts are clean and battery is snug. I bought a replacement battery and have been using it for the past 30 min or so - so far so good.
scarmon25 said:
You may try odining EL29 full build with regular Odin and checking clear phone efs. This clears the video cache on the phone and may help solve the issue. I do this myself every so often as a preventative measure.
Click to expand...
Click to collapse
If my new battery doesn't fix it I'll Odin the Rom and Kernel to something safe later tonight. Thanks for the EFS tip! :good:

Just a quick update for anyone that might run into this problem later. I bought a new Anker 1750 mah battery and not only is my battery life back to normal (maybe even better), but no random power offs! Looks like my original Samsung battery took a crap.

I'd take the battery back to a Sprint store. They are designed to last at least one year so they might test it and give you a new one. The factory replacement batteries are expensive.

DataHawg said:
I'd take the battery back to a Sprint store. They are designed to last at least one year so they might test it and give you a new one. The factory replacement batteries are expensive.
Click to expand...
Click to collapse
$17 on Amazon
Sent from my SPH-D710 using xda premium

If it is under a year old they will give you a new battery. It's great having a second battery anyway. My phone was doing the same thing and it was also the battery.
Sent from my SPH-D710 using xda app-developers app

hey everybody thanks for all the replies sorry it took so long to update...and i really wished i had read the battery comments becuz it woulda saved me the huge ordeal i went through
pretty much what happened is I called sprint they sent me a phone in the mail becuz ilive outside the 50mi radius from a service center....the phone they sent me did the same thing so i called back and they sent me another phone....the phone they sent me did the same thing so i called back and got a new phone...the phone they sent me started doing the same hting....so i called again and i asked if it could b the battery the tech was a real **** and was like its not ur battery becuz its holding a charge and it powers the phone on so they sent me a new phone....the phone they sent did the same thing and before they would send me a new phone they made me drive the 50mi in to get my phone looked at the guy checked my phone for 5min and told me i needed a new phone....so i called sprint again and my options were to get **** phones or get a white e4gt...i rrrreeeaaalllyyy didnt want a white one but it was my only choice so they sent me the phone in white and with a new battery and so far so good

So it's definitely a battery issue? cause my phone just started doing the same thing about a week ago. (very Annoying)
I thought maybe it was the rom, but I have installed 3 different roms and they all do the same thing.
Ordering a new battery now, Thanks for the info.

Glad to see this old post helped someone else it was defiantly the battery no problems since...make sure you hit the thanks button if the post fixed your problem
Sent from my SPH-D710 using Tapatalk 2

Related

[Q] evo won't power on

my brother's evo was working fine early in the morning a couple of days ago and he came back a few hours later and it was completely dead. refuses to take a charge and I've tried troubleshooting it all the way down. I'm at a total loss. I've tried leaving the battery out for 30 minutes and still no dice. I've managed to get it to flash the white evo 4g screen for a second a couple of times. any ideas on next steps?
Leave it on the charger for a few hours, see if that works. If not, the battery got too discharged to receive a charge, in which you just take it to your sprint store and they'll jump the battery.
Ugh. The repair stores are almost an hour away. Thanks for the advice anyway. Does this happen a lot on the evo?
Sent from my SPH-D700 using XDA App
contradude said:
Ugh. The repair stores are almost an hour away. Thanks for the advice anyway. Does this happen a lot on the evo?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I've seen it happen a lot here from members of xda. Once it gets too low, wont charge
Sent from "The EVO" using XDA Premium
contradude said:
Ugh. The repair stores are almost an hour away. Thanks for the advice anyway. Does this happen a lot on the evo?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
My evo is having the exact same issue! last night it was on my dresser, then I guess the battery died, it went off. when I put it on the charger I get no lights or anything on the phone. I tried to turn it on while on the charger no luck, a few times it flashed the white screen for about 5 secs then cut off. the charger is fine because it charged my wifes evo shift. I left the battery out all night last night and tried to put it in and charge this morning nothing! I am going to try and get another battery from sprint a little later today and I hope that is the only issue, because this thing died out of nowhere!
Gargamel301 said:
My evo is having the exact same issue! last night it was on my dresser, then I guess the battery died, it went off. when I put it on the charger I get no lights or anything on the phone. I tried to turn it on while on the charger no luck, a few times it flashed the white screen for about 5 secs then cut off. the charger is fine because it charged my wifes evo shift. I left the battery out all night last night and tried to put it in and charge this morning nothing! I am going to try and get another battery from sprint a little later today and I hope that is the only issue, because this thing died out of nowhere!
Click to expand...
Click to collapse
As previously stated, take battery to Sprint store and have them reinitialize/jump it so it will again take a charge.
SteveGrandRapids said:
As previously stated, take battery to Sprint store and have them reinitialize/jump it so it will again take a charge.
Click to expand...
Click to collapse
Hope your right, on my way out the door now.
Results - Ok good and bad news
Ok so after dropping it off for 2 hours, I go back and my phone is on charged at about 70%. the guy says they did not find anything wrong, they plugged it in and it charged. They also said the battery did not pass some test so they reccommended me get a new battery.
BUT he said they could not check it further because it was rooted. The one thing I was worried about was them finding out it was rooted, but I could not get any power to it, to unroot it. I just hope if something goes wrong and I put the stock ROM back on, they accept it (I hope it does not have to happen)
So I did not have to pay anything, got the phone working again, but they told me they could not find anything wrong, which makes me nervous because it will probably happen again. I know it did not just start working once they plugged it up, because I tried many different ways to charge it, and got nothing. I'm thinking someone jumped the battery like you said, but did not say anything, because I know it was not working for me, I have it charging now on my CPU, which it was not doing before I took it in. but it works so Im cool with that. Just home that root thing does not stay on my file.
That's funny . . . I would not have let them have the phone if I took it in . . next time, go to different store and just hand them the battery . . . as for them knowing about it being rooted, deny, deny, deny . . . hopefully, the battery is ok now . . .
Took it to a sprint store finally and my battery had randomly died. They ordered a replacement that should be in today so I'll let everyone know if that fixes it
Sent from my SPH-D700 using XDA App
contradude said:
Took it to a sprint store finally and my battery had randomly died. They ordered a replacement that should be in today so I'll let everyone know if that fixes it
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Are batteries covered under the warranty that Sprint offers or even under the manufacturer's warranty? It hasn't been a year yet...
My battery started charging again!! I put it in the freezer for about 15-20 minutes, stuck it back on the phone, then it started charging again. After it's fully charged, I'm gonna do a nandroid backup just in case.
unknown_owner said:
Are batteries covered under the warranty that Sprint offers or even under the manufacturer's warranty? It hasn't been a year yet...
Click to expand...
Click to collapse
They said my battery's casing was distended somehow so they'd get me a replacement. Don't know who's covering it but I'm happy
Sent from my SPH-D700 using XDA App

phone or the battery?crashes or dies w/in 10 min only w/ gps

My phone has been acting weird lately. Just want to see what the consensus is. phone battery drains ok until I turn on A gps program will be about 90% battery gps will be on for about 5 minutes the phone shuts off restart and battery reads 40%. Then the phone keeps dying. Any thoughts im assuming its the battery but you all might know something i dont.
P.s. The phone is stock rom tilt 2
Thanks
That sounds like battery to me, but that doesn't mean there isn't also an issue with the phone...
If any of your buddies has an EVO or another TP2 (I can't remember what other batteries would work right now...) that you could try in your phone to rule that out?
If not, batteries aren't that expensive. I wouldn't go for the absolute cheapest on ebay either, find something that's got a brand name...
Thank you, a quick add on as to why it may not be the battery. I could'nt type it all out earlier because I was on my gfs phone.
I was away from a charger so just left it off for about 4 hours. Started it out of habit now its showing 80% after no charging. I also didn't mention Ive done a hard reset on it still get the same issue, everything is fine wi-fi for extended periods talking texting but as soon as I use gps it shuts down in about 3 minutes.
This is also a new issue and I have not recently added anything to my phone.
Edit: Update again tried to make a call and it died.. Ill take the suggestions and get a new batt.
MDavisiw said:
Thank you, a quick add on as to why it may not be the battery. I could'nt type it all out earlier because I was on my gfs phone.
I was away from a charger so just left it off for about 4 hours. Started it out of habit now its showing 80% after no charging. I also didn't mention Ive done a hard reset on it still get the same issue, everything is fine wi-fi for extended periods talking texting but as soon as I use gps it shuts down in about 3 minutes.
This is also a new issue and I have not recently added anything to my phone.
Edit: Update again tried to make a call and it died.. Ill take the suggestions and get a new batt.
Click to expand...
Click to collapse
You could also try a hard reset, flash a different ROM, etc.
Thanks for keeping on the thread, Tried the hard reset, the rom is what came with the phone never done a different one
New Battery is on the way. Something is screwy with it but we shall see.. If its not the battery I suppose Ill need to start looking for a replacement or an upgrade. Thank you for your input on the subject.

Help with my e4gt the battery drains 3hr

Where to begin....my phone would last about 9hr before this issues started happening. For some odd reason my indicator LED light won't shut off I had to download an app to turn it off. When I try to turn of the phone It will automatically turn on again but before it does it goes to the charging screen even thought the phone is not plug to an outlet. It all started happening after I used my friends LG charger i'm thinking maybe I damage something.
Sent from my SPH-D710 using XDA App
I rooted as you can see I have try two different roms the result were the same I will UN root tomorrow and flash it to stock will updated
flash completely back to stock with no apps. Install apps one by one to see which is the culprit
Sent from my Samsung Galaxy S2
Judging by the screenies it looks like the battery is to blame. Those spikes are definetly not normal.
Sent from my SAMSUNG IMPALER 4G
D1rk said:
Judging by the screenies it looks like the battery is to blame. Those spikes are definetly not normal.
Sent from my SAMSUNG IMPALER 4G
Click to expand...
Click to collapse
Definitely not normal. Get BetterBatteryStats and see if you have a wakelock
Sent from my SPH-D710 using xda premium
D1rk said:
Judging by the screenies it looks like the battery is to blame. Those spikes are definetly not normal.
Sent from my SAMSUNG IMPALER 4G
Click to expand...
Click to collapse
Looks like the phone isn't correctly reading the battery.
However, the symptom of the phone going into charging when off when it's not plugged in (phone thinking it's charging) is pretty common with the Samsung Replenish, and is almost always an indicator of a bad charging port. This could also explain the LED not going out (ie charging). We see it in our store alot. Your battery dying in 3 hours would make sense, as the phone isn't charging the battery correctly in this scenario.
Sent from my SPH-D710 using xda premium
Hey kartiel, hope you can figure it the problem. I would be frustrated if I were you. unroot and bring to sprint maybe they will replace the phone
Sent from my SPH-D710 using Tapatalk
squshy 7 said:
Looks like the phone isn't correctly reading the battery.
However, the symptom of the phone going into charging when off when it's not plugged in (phone thinking it's charging) is pretty common with the Samsung Replenish, and is almost always an indicator of a bad charging port. This could also explain the LED not going out (ie charging). We see it in our store alot. Your battery dying in 3 hours would make sense, as the phone isn't charging the battery correctly in this scenario.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I agree.. it seems to be the charging port on the phone. My wife's phone had a very similar problem. Her screen would turn on by itself, the led light would stay on all day, and battery only lasted about 2 hours. It would always freeze up too once in a while and when you turn it back on, the battery drained like 20% in a span of 5 mins. Her battery stats look very similar to yours, with all the spikes. On top of that, her phone kept going into driving mode or voice talk randomly. Her phone was rooted with the auto root procedure. I wanted to back up her phone with TiB regularly and put on adblock.. but otherwise everything was stock on her phone.
What I ended up doing was a factory reset. That cleared up the freezing issue and the screen turning on and off, but the battery stuff was still acting the same. I did a battery pull over night and cleaned the contacts of the charging port of the phone with a very small q-tip and toothpick. I also cleaned the battery terminals as well for good measure. Put the battery back on the phone and charged to full while the phone was off. First thing I did when I turned on the phone was to download the battery calibrator app and run the calibration. Her phone has been back to normal now for almost 3 weeks.
s9amme said:
I agree.. it seems to be the charging port on the phone. My wife's phone had a very similar problem. Her screen would turn on by itself, the led light would stay on all day, and battery only lasted about 2 hours. It would always freeze up too once in a while and when you turn it back on, the battery drained like 20% in a span of 5 mins. Her battery stats look very similar to yours, with all the spikes. On top of that, her phone kept going into driving mode or voice talk randomly. Her phone was rooted with the auto root procedure. I wanted to back up her phone with TiB regularly and put on adblock.. but otherwise everything was stock on her phone.
What I ended up doing was a factory reset. That cleared up the freezing issue and the screen turning on and off, but the battery stuff was still acting the same. I did a battery pull over night and cleaned the contacts of the charging port of the phone with a very small q-tip and toothpick. I also cleaned the battery terminals as well for good measure. Put the battery back on the phone and charged to full while the phone was off. First thing I did when I turned on the phone was to download the battery calibrator app and run the calibration. Her phone has been back to normal now for almost 3 weeks.
Click to expand...
Click to collapse
Are you in a damp/humid area? I know my phone did that sometimes too during humid summer days. It's completely fine in any other condition though, especially during this colder winter.
beserker15 said:
Are you in a damp/humid area? I know my phone did that sometimes too during humid summer days. It's completely fine in any other condition though, especially during this colder winter.
Click to expand...
Click to collapse
i'm not in a damp/humid area, my wife and I have the same phone. Mine has been okay with minimal issues. Although now that I think about it, she did spill some water on the table with her phone near by a week before her phone start acting up. She had a TPU case which protected it from most of the water, but maybe some of it got in through the headphone jack or charging port??
to the OP: maybe you can try this battery calibration method as well. Some people have reported success with this: http://forum.xda-developers.com/showthread.php?t=1312273

[Q] Battery or Phone Problem? is making me crazy

Almost every week i have this problem with the phone acting a bit weird. First the phone start slowing down or kind of frizzing, next i turn the phone off...and on again. Suddenly my battery goes from 50's charge to 7% and the phone message said i need to charge the battery. I would turn off the phone again...take the battery out for few 10 seconds or more, put it back and restart the phone? now the meter says i have about 25% charge...i plug it to the charger and wait until is 100% and then seems to work fine for another week until the same thing happen again! Now im on FD16 but this problem has been occurring since i bought the phone 6 months ago on stock, so i think is not flashing new modems or kernels. a bad battery ? Does anybody have any idea how troubleshoot this a little further or has experimented this phone behavior. Or should go back to stock and send this baby to Sprint to try to get a replacement?
I just got to the point that i cant deal with this anymore since i dont know when it is going to happen and may not have a charger at hand!
Please i need some suggestions !
gerstoscar said:
Almost every week i have this problem with the phone acting a bit weird. First the phone start slowing down or kind of frizzing, next i turn the phone off...and on again. Suddenly my battery goes from 50's charge to 7% and the phone message said i need to charge the battery. I would turn off the phone again...take the battery out for few 10 seconds or more, put it back and restart the phone? now the meter says i have about 25% charge...i plug it to the charger and wait until is 100% and then seems to work fine for another week until the same thing happen again! Now im on FD16 but this problem has been occurring since i bought the phone 6 months ago on stock, so i think is not flashing new modems or kernels. a bad battery ? Does anybody have any idea how troubleshoot this a little further or has experimented this phone behavior. Or should go back to stock and send this baby to Sprint to try to get a replacement?
I just got to the point that i cant deal with this anymore since i dont know when it is going to happen and may not have a charger at hand!
Please i need some suggestions !
Click to expand...
Click to collapse
Anybody that can help ???
I have the same issue, is not the battery i tried a few batts and still reboots, im gonna wait for the official ics update to see if is just a bug or a deffective phone.
The battery percentage always decreases dramatically everytime you reboot. Android just doesnt read correctly after rebooting.
Sent from my SPH-D710 using XDA
MajorTankz said:
The battery percentage always decreases dramatically everytime you reboot. Android just doesnt read correctly after rebooting.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
The only time my battery would drastically drop after a reboot was when I rooted my phone wrong and it would reboot about 10 times a day and when it did I would lose a good 50% of the battery. Now if I reboot I lose 1-2% even if I flash a new rom. On to this guys issue I would say if it has been doing it since you bought it, it is likely a hardware issue with the phone. My old Evo used to do that. I just ended up selling it because I wasnt sure if it was a problem with the phone or just the fact that, that phone was slow as **** anyway!

Phone dies at 20% like it's 0%

Hey Guys,
My wife and I both have a Sprint Note 4. She runs hers stock and I am always looking for the next ROM. Currently I'm running the newest Hybrid X 3 rom. I'm posting this here because I don't think it's ROM specific. I've had this problem with other ROMs too and I'm curious if anyone else has...
Our phones will just die at 20% like they're dead. And my phone just did it at 35%. Not sure what is going on..
If anyone has ideas, let me know. I do need to run a battery calibration tool, but I've read other places that they don't work.
Thanks,
PhotoshopGeek
photoshopgeek said:
Hey Guys,
My wife and I both have a Sprint Note 4. She runs hers stock and I am always looking for the next ROM. Currently I'm running the newest Hybrid X 3 rom. I'm posting this here because I don't think it's ROM specific. I've had this problem with other ROMs too and I'm curious if anyone else has...
Our phones will just die at 20% like they're dead. And my phone just did it at 35%. Not sure what is going on..
If anyone has ideas, let me know. I do need to run a battery calibration tool, but I've read other places that they don't work.
Thanks,
PhotoshopGeek
Click to expand...
Click to collapse
My phone has done that too a few times. I'm on stock rooted KitKat and sometimes it will die between 6 and 10% so it could be a calibration issue. let me know if the app you try works and the name of it. Thanks
I've probably done this without thinking much about it. I had installed Xposed and disabled the low battery warnings and totally ran it to power down. Knowing that Sammy used to use a panic rob of ~20%, I charged fully with phone off and then powered up. I believe at step 3, you should leave the charger plugged while powering on. I'm not sure but it seems the old calibration data will be applied if you remove charger before booting.
http://forum.xda-developers.com/showpost.php?p=57101110&postcount=1
If that doesn't work, try the OP of Noterized or OBAR.
Edit: The 2 run to 0% shutdowns were done on OB7. I've ran OG5 down to 5% with no issue so far. Still running original battery since day one and get max 10.5 hours SOT.
Sent from my SM-N910P using Tapatalk
Its an issue with the new ROM. I too get this all the time. My cousin also gets this on his Tmobile Note 4.
I spoke to a Sprint Rep who also stated he has the same issue with his Note 4.
Yes same here, fully stock.
Sent from my SM-N910P using Tapatalk
That's just odd to me. I've been running rooted stock Odex from tx_dbs_tx OB7 to OG5 tar ball. Still using the OB7 bootloader and I've been running the battery capacity down to 5% before charging without any false shutdowns that suggest it's actually 0% prior to charging.
Phone has been running fine. Only a couple of odd issues to report is the messaging app shutdown without explanation or notification while I was composing a text message; went black screen and came back to home screen. I thought it may have been some settings? Yesterday, I tried to update Milk Music and got a -505 error from Google Play. I had to remove Milk Music from the system and data directories and download from Play to get the update; clearing the app's data & cache or uninstalling the previous update and rebooting made no difference. Prior to that the app always launched but on a couple of occasions inexplicably wouldn't start playing music after pressing play a few times; never showed a pause icon, just flashed play icon each press but no music. Appears to be stable despite that; phone and Milk Music was ready, willing and able this morning for a brief workout with V4A and Dolby Atmos to pump up the beats.
I've gotten as much as 10+ SOT rooted with Beastmode kernel on this build; pics posted in freeza's Beastmode kernel 5.1 hello root thread. Fully functional AFAIK, now. No freezes, shutdowns or reboots.
Here's a thought. If the simple fix I posted earlier does nothing, backup and wipe everything but the ExtSdCard and format the data partition a few times. Select reboot to power off and pull battery for 30 seconds. Reflash the stock tar or the other tar ball if actually using OB7 bootloader in Odin and let phone boot normally with auto reboot enabled. You should see the stock recovery open briefly to update the csc files and boot. Once it boots, don't get in such a hurry to go through the setup wizard because the phone will interrupt you saying it needs to reboot to complete installation. Reboot and run the setup wizard.
For rooted users, I'd recommend doing the above steps before root or flashing custom files in Odin or TWRP. For non rooted users, simply flashing the stock tar with Odin or KIES wouldn't void warranty or trip Knox counter. Do the factory reset first and make sure the Reactivation lock is disabled. There's also a Knox active protection setting in Settings/Security that can enabled to protect and root if lost; disable that prior to factory reset and power down prior Odin or KIES tar as well.
Sent from my SM-N910P using Tapatalk
I've had this happen to me a few times in the last 2 weeks suddenly out of no where and at varying battery percentages. It's happened at 20%, 12%, 10%, 5% to name a few.
I am completely on the latest 5.1.1 and am not rooted. It's really annoying. Wonder if the batteries are beginning to cut out, maybe defective. I've had my Note 4 since it hit the stores.
I'm seriously thinking about contacting Samsung to file a warranty claim.
I had the same problem
My phone would die really quick ones it reaches 20%
I bought a new battery and problem solve
Sent from my SM-N910P using JellyBombed Tapatalk 2
Mine did that a time or two and of course at the least opportune times
My old battery would drop from 30% to 0% within seconds. I took it to the sprint store and have them tested. Sure enough, there are issues with the battery. After getting a new battery, problem solved.
P.S. The Sprint rep told me I shouldn't leave the phone plugged-in when I go to bed.
Well either purchase new battery or just try to calibrate It like older times. May be calibrating it give you desired results...
Sent from my falcon using XDA Free mobile app
Contacted Samsung and was told to boot into safemode and run the phone without 3rd party apps loaded to see if it still did it. I was aggravated naturally because I need my apps. Well I did it and sure enough, the phone behaved properly, did not shut down unexpectedly. Now I'm really mad. I still think it's the battery but it was hard to prove that with safemode not replicating the issue. Can some of you try it and let me know your results. Thanks.
Freddie: Below are the instructions for Safe Mode.
Freddie: 1. Power the device off (remove and re-insert the battery after 30 seconds).
Freddie: 2. Press and hold the Volume down key, then press and hold the Power key.
Freddie: 3. When the first boot screen displays; release only the Power key.
Freddie: 4. Keep pressing the Volume down key until the device boots up completely
Freddie: 5. If successful, Safe Mode will appear on the device screen in the bottom left corner.
Was having the same issue, from 30% it would go down to 5% in an instant, or at 25% it would just die and reboot. Replaced the battery with an anker battery off of amazon for $12 or so, battery has worked perfectly since then.
I just bought two batteries off Amazon, but has anyone had success getting a warranty claim validated through Samsung and actually get a new battery without hassle. I would love to have two new stock batteries as my wife's and mine are doing the same thing.
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slickdaddy96 said:
I just bought two batteries off Amazon, but has anyone had success getting a warranty claim validated through Samsung and actually get a new battery without hassle. I would love to have two new stock batteries as my wife's and mine are doing the same thing.
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Not yet, I just bought a new battery from BestBuy yesterday and got them to price match Amazon. Hoping I see a difference with the new battery and then will go back to Samsung and let them know that fixed it and maybe convince them to replace it under warranty.
I just can't stand that they want me to factory reset and not install any apps to make sure it's the battery. Maybe I can send in the bad one and have them test the battery. That might work.
My phone just started doing this within the last week or so. My phone is only 11 months old too. Yeah guys, let's seal the battery up so nobody can change it on their own #note5. Another service they can charge $$ for. So it looks like the go to solution is a new battery? Sprint is selling a wall charger w/battery right now for $25, pretty good deal. I am going to try calibration too but am not confident it will help after what I'm reading here.
At least I won't spend much more time trying to 'fix' it. Thanks for the thread!
So, after a little while with the new battery and actually using both because, hey, it's nice having 2 batteries it happened again on the old battery. I actually wiped my phone yesterday and so it's definitely the battery.
Contacted Samsung again today and reference my previous chat. Agent was very quick to give me an RMA for the battery and upon request, even sent me a UPS return label.
Moral of the story, be persistent and they will replace the battery.
Well my battery has started showing failure after 14 months. Last week I rebooted my phone at 15% and it failed to boot; went black. Plugged the charger in and it said 0% charging. Ordered another battery. Deleted the /data/system battery bin stats, charged to full and verified in off condition that it's fully charged.
Still waiting on the replacement battery; delayed due to bad weather... started a benchmark at 26%, today, and the phone shutdown before I returned to check results. Plugged the charger again and again it says 0%. LOL.
Samsung makes a good battery but my experience with them has been the lying% indicator worsening with age. For me, that circuit seems to go before the battery usability goes. I was still getting 5+ hours SOT with heavy use before the % error started. I get more 8 or more SOT if just browsing the web and tapatalk. I'm running stock rooted and have mostly ran just that. Battery is original and I haven't had a backup until ordered. The same battery once got up to 10.5 hours SOT back in KitKat do it has degraded over time.
Not replacing with a Samsung battery. Sorry Samsung. Just unplugged charger with charge showing at 85% and battery % jumped to 100% (the note 8 tends to do this also, even before rooting it). Been using it awhile since unplugging and it's still at 94%. It doesn't drop fast; it just lies and has died twice now near the 20% remaining. Last set of third party batteries I purchased didn't do this and didn't drop 10% on a reboot either. Samsung % seems to get a little dishonest post 50% when rebooting. It's a good thing I've charged to 100% before flashing in recovery or Odin lately. This doesn't leave me feeling warm and fuzzy about buying a phone or tablet with non user replaceable battery, Samsung! However, I'm thrilled I can pull and play a $12 replacement battery in a jiffy on this Note 4!
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