Related
I already ordered the phone at 12:01am friday since I was on vacation and had no stores near me. After reading some issues everyone is having, I am wonder if I should return it and wait for a new batch. The one issue that I'm really going to get ticked about is the screen being so sensitive and selecting on its own while charging. Its said to be the samsung charger is the cause of the problem. What is samsung going to do? Mail us all new chargers? Ha!
The other problem would be 3g/4g getting stuck and needing a reboot and wifi having poor signal. Silly things like the notification of when its fully charged, independent ringer/notification volume makes me feel like ill be using a new body palm centro or bb.
Maybe the Evo will stay with me for awhile longer. I feared going back to samsung and had nothing but problems with their phones.
I haven't had any problems using the phone when it's plugged in. I got my phone in Springfield MA on the first day. The battery life is great on this thing and it flies. Like I said in the battery posting area. I only lose about 3% per hour when I'm not using it and I run Skype in the back ground. Yesterday when I was sitting around watching football I was on it constantly. I was surfing and played a couple of games. I easily got 4 hours of screen on time. Still had about 18% when I plugged it in last night. Although I wasn't running Skype on it during that time.
I rooted and my Wifi range is much better than my Epic. Wifi Tether works great. I am loving it and I have no complaints either. The battery life is great too
Sent from my SPH-D710 using xda premium
I am not personally having any of those issues, I bought mine at 10am on the 16th and I've had 0 issues thus far.
My wifi is terrible but only problem so far. I feel with the dev and mainstream interest on this device, updates and fixes will be out very soon. I work for a 3rd party retaer and its expected supply to be limited. I'd defintly go ahead and get one.
Sent from my SPH-D710 using xda premium
Thanks for the replies so far. Being that I have an Evo4G im sure battery life on anything else is better. Just worried about the screen doing things on its own while charging.
I got this phone last Saturday. The phone is working great. The battery is much better than my HTC evo. I only have one problem is that my headset control doesn't work at all. Overall, I love this phone.
So you folks, really recommend the phone at this early stage?
I havn't used the charger that it came packaged with, I'm still using my charger from my Samsung Rant, Exclaim or Moment (I've had Samsung phones a long time except for the Evo I had since its launch), but I have had no issues with it.
Only problems I have noticed if reception seems weaker than I am used to..But I think that will be addressed in firmware updates.
Over all, FANTASTIC device.
Kikoshi said:
So you folks, really recommend the phone at this early stage?
Click to expand...
Click to collapse
Yes, based on using the phone since Friday, I'd easily recommend it.
I would definitely recommend it..I walked into the Sprint store on Friday just to check it out and play with it...ended up getting it on Friday
THank you!, i went ahead and bought it full priced, since i didn't want a contracted being renewed.. at the moment love it!, im heading off to work in an hour darn it, but will report, just like everyone else , the thing that worries me the most, is not only the 4G/3G speed ect.. but mainly the GPS which was a bug from the the awesome but sad gps epic4G
Kikoshi said:
THank you!, i went ahead and bought it full priced, since i didn't want a contracted being renewed.. at the moment love it!, im heading off to work in an hour darn it, but will report, just like everyone else , the thing that worries me the most, is not only the 4G/3G speed ect.. but mainly the GPS which was a bug from the the awesome but sad gps epic4G
Click to expand...
Click to collapse
Gps works good for what i need it to do alot better than the first sgs line thats for sure
Sent from my SPH-D710 using XDA App
I can whole heartily recommend this device. No hesitation.
Sent from my SPH-D710 using xda premium
hey guys, got my incredible a few months back and love it except for the fact that it keeps rebooting on me about a half a dozen times a day sometimes more. it's rather annoying. i am rooted and have tried a couple different roms including synergy and the new skyraider rom. it still does it running sky-raider. I love the phone i am just annoyed at the constant rebooting when i am browsing the net or watching a movie or something else. i've noticed that the phone itself is getting hot a lot.
also, my battery has been draining really fast after it has been charging all night. like i drive to work 30 minutes away and if i listen to music or online radio the battery drains to like 85-90 percent.
i am up for a upgrade in november so i will probably get a new phone then but I don't want to. i like my incredible. i want to wait until other phones come out. possibly thinking about getting the iphone 4 but I've never owned anything Apple before. always been a htc / android guy.
also, i got the phone used off ebay. if I take it to the store they won't be able to help me or anything like that since it's not under warrent or anything correct? do I just have to suck it up until my upgrade in november?
thanks for the help.
jonmchugh said:
hey guys, got my incredible a few months back and love it except for the fact that it keeps rebooting on me about a half a dozen times a day sometimes more. it's rather annoying. i am rooted and have tried a couple different roms including synergy and the new skyraider rom. it still does it running sky-raider. I love the phone i am just annoyed at the constant rebooting when i am browsing the net or watching a movie or something else. i've noticed that the phone itself is getting hot a lot.
also, my battery has been draining really fast after it has been charging all night. like i drive to work 30 minutes away and if i listen to music or online radio the battery drains to like 85-90 percent.
i am up for a upgrade in november so i will probably get a new phone then but I don't want to. i like my incredible. i want to wait until other phones come out. possibly thinking about getting the iphone 4 but I've never owned anything Apple before. always been a htc / android guy.
also, i got the phone used off ebay. if I take it to the store they won't be able to help me or anything like that since it's not under warrent or anything correct? do I just have to suck it up until my upgrade in november?
thanks for the help.
Click to expand...
Click to collapse
Seriously, dropping 15% after half an hour of streaming anything on that device is amazing performance. It wasn't real hard to completely kill that battery in an hour, frankly. As for the heat, I not only got it so hot it stopped charging a number of times, but I overheated it until it shut off and wouldn't come back on for an hour. That phone would last about 10 hours sitting on a table untouched. I never owned a device that destroyed a battery as fast as the Incredible. It was a useless paperweight most the first month I had it until I got the 3500mAh battery for it.
That said, I doubt Verizon would honor any warranty on it, and even if they did, I wouldn't expect a different device to be any different.
I use the stock Froyo ROM and have never had one random reboot. Also, I use the standard battery most days and get a full day out of them. That's all you can ask out of just about any smartphone.
Friend had nearly the same symptoms, her sd card wasn't fat32; double check yours. Better yet, load a sense ROM, and remove the sd and reformat it. Copy sd contents to/from pc before and after format.
Sent from my ADR6300 using XDA Premium App
ejdavis72 said:
I use the stock Froyo ROM and have never had one random reboot. Also, I use the standard battery most days and get a full day out of them. That's all you can ask out of just about any smartphone.
Click to expand...
Click to collapse
The newest BlackBerry Bold goes about 3 days on a charge.
loonatik78 said:
The newest BlackBerry Bold goes about 3 days on a charge.
Click to expand...
Click to collapse
I always just swap batteries so it's no big deal to me if they get 1 or 3 days of battery life. If I had any interest in Blackberry whatsoever, I would find that interesting.
well i'm constantly getting frustrated with this phone. good thing i have an upgrade on the 21st. i've tried everything. tried 4 different roms. even upgraded to the new 2.3 android gingerbread os and it still reboots constantly. it just rebooted like 3 times with no good results. i think it's a faulty hard ware. I doubt that Verizon will let me upgrade 2 weeks ealier even though my phone is not working. i can't take it anymore. any help would be grealty appreciated. thanks.
Jon
jonmchugh said:
well i'm constantly getting frustrated with this phone. good thing i have an upgrade on the 21st. i've tried everything. tried 4 different roms. even upgraded to the new 2.3 android gingerbread os and it still reboots constantly. it just rebooted like 3 times with no good results. i think it's a faulty hard ware. I doubt that Verizon will let me upgrade 2 weeks ealier even though my phone is not working. i can't take it anymore. any help would be grealty appreciated. thanks.
Jon
Click to expand...
Click to collapse
You must have some bad hardware in there. Have you tried it without the SD card? I have a bad SD card bluescreen my computer before. Just an idea.
Or you could try replacing the battery and seeing if there are any further reboot issues. Your battery is the one constant I observed after reading your initial post.
I'm having the same problem. I've had the phone for over a year and love it. Two months ago I started getting random reboots. I've changed roms, kernels. It seems to happen when it's charging, but it's not limited to that. it happens when using GPS, streaming, and then would become really unstable for a few boots. I've tried capturing
a logcat of it, but it didn't yield anything useful. Also looked at
my last_kmsg and didn't really see anything odd. I've swapped batteries, completely wiped and it still rebooted with no apps installed but stock plus ROM. At this point i'm thinking hardware, voltage problems. Any ideas?
Sent from my ADR6300 using XDA App
pures said:
I'm having the same problem. I've had the phone for over a year and love it. Two months ago I started getting random reboots. I've changed roms, kernels. It seems to happen when it's charging, but it's not limited to that. it happens when using GPS, streaming, and then would become really unstable for a few boots. I've tried capturing
a logcat of it, but it didn't yield anything useful. Also looked at
my last_kmsg and didn't really see anything odd. I've swapped batteries, completely wiped and it still rebooted with no apps installed but stock plus ROM. At this point i'm thinking hardware, voltage problems. Any ideas?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
It's a hardware issue. If yours is still in warranty, go to Verizon and they will swap it out for you. I had the same issue and nothing you can do (changing ROMs, kernels, etc.) will fix it.
I asked this same thing, its an issue with the USB mount or something I can't remember the answer for it, look up my posts and see if you can find the topic where I ask this, or search for 5 times vibrate/ reboot fix for incredible
Also I noticed that the black thing behind the battery, with the esn number, I made an observation that if you have a plastic leafy type of black cover, then I noticed that these incredibles reboot, I've only had 2 phones with a thinner black cover thing, so I'm not sure if this applies to all the thin covers, but I got an incredible now and the black esn cover is more stiffer and harder, so maybe it does have to do with overheating...since my new incredible doesn't ever constantly reboot
Sent from my ADR6300 using XDA App
From everything I've seen and read, it seems like the random reboots point to a bad sector of RAM. I get once I'd say once every 3-4 months, which I won't complain about. But it's never anything rom/kernel/radio related.
Tho someone mentioned the cover where the ESN number is located on the INC under the battery. I have noticed a slight "warping" which I'm absolutely certain is due to heat. Not largely noticeable, but pretty significant nonetheless. I'd take a pic, but only have my INC as a camera lol.
If I use gps in the car, running for 3+ hrs, it will reboot due to overheating. Natural damage control for the phone.
Sent from my ADR6300 using xda premium
I've noticed a few issues with my device.
1. Overheating
-The device overheats when I surf the web (using 3G/4G antenna), run graphic intense applications, or play music for prolonged periods. Also, when I have the charger plugged while using it, the device becomes Extremely HOT.
2. Wi-Fi
-The WiFi connection keeps cutting off when I am well within my WiFi range. During the WiFi tests, I have the device sitting next to other smartphones and the GS3 drops the connection once or twice at least.
3. Battery
-I unplug the device from the charger at 8:00am (at 100% charge), and plug it back onto the charger again at 6:00pm (at 12-15% charge).
I am not a heavy user, but I do check Facebook, Emails, Google Chat, 1 or 2 YouTube (HD) videos, and 4-8 Text Messages per day.
I would consider myself to be between a light - moderate User.
Are you experiencing any of these issues as well?
(I sent an email to Samsung's Office of the President in New Jersey 2 days ago. Yesterday, I received a call from a very friendly and helpful gentleman from Samsung. Today I got a call from my wife, telling me that a brand new Samsung Galaxy S3 arrived to my door.)
If you need the email address for Samsung's Office of the President, please don't hesitate to ask. I will check back later. Thanks.
Yes to battery and overheating. Try my ROM and turn on Power saving - both issues are gone.
WiFi helped by rebooting router.
hacknet07 said:
I've noticed a few issues with my device.
1. Overheating
-The device overheats when I surf the web (using 3G/4G antenna), run graphic intense applications, or play music for prolonged periods. Also, when I have the charger plugged while using it, the device becomes Extremely HOT.
2. Wi-Fi
-The WiFi connection keeps cutting off when I am well within my WiFi range. During the WiFi tests, I have the device sitting next to other smartphones and the GS3 drops the connection once or twice at least.
3. Battery
-I unplug the device from the charger at 8:00am (at 100% charge), and plug it back onto the charger again at 6:00pm (at 12-15% charge).
I am not a heavy user, but I do check Facebook, Emails, Google Chat, 1 or 2 YouTube (HD) videos, and 4-8 Text Messages per day.
I would consider myself to be between a light - moderate User.
Are you experiencing any of these issues as well?
(I sent an email to Samsung's Office of the President in New Jersey 2 days ago. Yesterday, I received a call from a very friendly and helpful gentleman from Samsung. Today I got a call from my wife, telling me that a brand new Samsung Galaxy S3 arrived to my door.)
If you need the email address for Samsung's Office of the President, please don't hesitate to ask. I will check back later. Thanks.
Click to expand...
Click to collapse
I'm having similar issues. Strange battery life. Sometimes it seems ok but other times it drains like crazy for no good reason. Wifi sometimes goes into a disconnect/reconnect cycle.
And yes, I'd love to have that email address. Polite and well written emails to the right places can often work wonders. Thanks!
I too would love that contact information. I got mine just last week after using a Captivate for two years, Gets so hot at times i take it out of my pocket because it's uncomfortable! With a 2100 mAH battery I would have expected better battery life, which was part of the reason I got this device!
i would appreciate that email address. thx will be in order.
if i could get that email as well i would be very grateful. my phone seems laggy at times and everytime i plug it into the charger about 5-10 mins later a message pops up saying charging paused phone battery temp to high and it drives me crazy because i have to leave my phone off the charger and im afraid that my phone might die and alarm wont go off in the morning .
Samsung Office of the President Email Address
Hey Guys,
Word of advice before you send Samsung an email. Make sure you don't threaten or use profanity. I wrote a simple yet direct email requesting assistance. I myself would not respond to an email that includes threats or profanity... Good Luck !
[email protected]
hrmm....well, looks like you got better customer service than I did. I got an email back which basically said if it's broken I can either send it to them for an evaluation or if it's within the return period I can try to take it back. They didn't seem interested in my mentioning that the problems I'm having are being widely reported by a lot of people.
Samsung
BonesHopkins said:
hrmm....well, looks like you got better customer service than I did. I got an email back which basically said if it's broken I can either send it to them for an evaluation or if it's within the return period I can try to take it back. They didn't seem interested in my mentioning that the problems I'm having are being widely reported by a lot of people.
Click to expand...
Click to collapse
Hey,
I'm sorry to hear that they handled your issue in that manner. I wonder if the rest of the members in here received the same result.
Did anyone else contact Samsung? Would you please post your results here. Thanks
hacknet07 said:
Hey,
I'm sorry to hear that they handled your issue in that manner. I wonder if the rest of the members in here received the same result.
Did anyone else contact Samsung? Would you please post your results here. Thanks
Click to expand...
Click to collapse
BTW, I did reply to them again and asked them to please look into it further. They reiterated what they told me earlier. Basically, it's not a known issue, they've forwarded the info I gave them to someone else but they can't say whether it will ever be fixed or even researched.
I had also asked them if they could provide me with a contact at ATT who deals with Samsung tech issues and they declined to provide me with any such info. They said if I wanted to I could contact my local service provider and if I was within my exchange period I should talk to them about exchanging the phone.
Basically, they don't seem to have a clue and didn't seem too interested in getting a clue. As someone who works in IT, I found this a little disappointing.
BonesHopkins said:
BTW, I did reply to them again and asked them to please look into it further. They reiterated what they told me earlier. Basically, it's not a known issue, they've forwarded the info I gave them to someone else but they can't say whether it will ever be fixed or even researched.
I had also asked them if they could provide me with a contact at ATT who deals with Samsung tech issues and they declined to provide me with any such info. They said if I wanted to I could contact my local service provider and if I was within my exchange period I should talk to them about exchanging the phone.
Basically, they don't seem to have a clue and didn't seem too interested in getting a clue. As someone who works in IT, I found this a little disappointing.
Click to expand...
Click to collapse
I'm assuming what is happening here is Samsung is pulling the Apple stunt with the (iPhone 4)antenna issue. They will try to deny it at first, then once it has become public, they will acknowledge that there is a known issue and will provide a solution. Hopefully, they don't provide us with fireproof gloves as a complimentary gift.
hacknet07 said:
I'm assuming what is happening here is Samsung is pulling the Apple stunt with the (iPhone 4)antenna issue. They will try to deny it at first, then once it has become public, they will acknowledge that there is a known issue and will provide a solution. Hopefully, they don't provide us with fireproof gloves as a complimentary gift.
Click to expand...
Click to collapse
Yeah, I had hoped Samsung would be different than Apple but they're probably the same. If there's a problem, deny, deny, and deny until forced to admit it by firing squad. And then only admit it grudgingly and make up all sorts of excuses.
It's a nice phone but I guess Samsung as a company sucks just as bad as Apple and doesn't really give a flying frig about their customers or about acknowledging and resolving defects and problems as long as they are selling enough product to turn a profit.
OK this sucks.
Years ago, I got the Iphone 4 and you had to put a cover on it because of the antenna issue.
I get the S3 and to protect it, i get a cover and within no time, after putting it on the phone, the phone overheats, locks up, lags,
If i am charging it, it locks up. I was driving shortly after i put the case on, and it kept making noise but i was driving so i couldnt look at the phone. then once i got home. i noticed it locking up and really warm, bottom right hand corner.
This really sucks as i love the phone but I do know, overheating like this is not good for electronics and will lessen their lifespan.
anyone else having cover issues?
Thinking about buying the SIII
Have you noticed differences between SII and SIII battert autonomy?
The SIII gives more performance but does the battery keeps its durability?
if you have had both phones, what differences have you noticed?
I want to compare the SIII with other phones but not benchmarks but user experiences
xtmoto said:
OK this sucks.
Years ago, I got the Iphone 4 and you had to put a cover on it because of the antenna issue.
I get the S3 and to protect it, i get a cover and within no time, after putting it on the phone, the phone overheats, locks up, lags,
If i am charging it, it locks up. I was driving shortly after i put the case on, and it kept making noise but i was driving so i couldnt look at the phone. then once i got home. i noticed it locking up and really warm, bottom right hand corner.
This really sucks as i love the phone but I do know, overheating like this is not good for electronics and will lessen their lifespan.
anyone else having cover issues?
Click to expand...
Click to collapse
Mine gets a little warm when I'm using it with certain apps but never while it's in standby mode. I did also notice that the standby time seems to only drain the battery at about 1% per hour. Sometimes after I've been using it, the battery continues to drain like I'm using the phone when it's in standby. I'm anal about closing/killing apps when not in use too.
Got a reply within 20 mins:
Mr. XXX
We appreciate your patronage here at Samsung Telecommunications and we strive for the best in customer satisfaction. We understand that sometimes situations occur and we understand in certain circumstances are not convenient to customers. We apologize for any and all inconveniences that you have encountered. Please contact Samsung support for immediate resolution at 877-268-2121.
Thank you
Im with Sprint but I am having the same issues as alot of people also. My phone overheats when charging and using and the WiFi signal is absolutely horrible unless I stand right next to the router.
Well it seems my heat issues are normal from what everyone is saying here. Would everyone say this is the hottest phone anyone as ever owned? The closest thing for me is an S2 and that got hit only while gaming. Surfing the Web was fine. This phone feels hot in 5 minutes of surfing on wifi. That just seems crazy.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
jev3gs said:
Well it seems my heat issues are normal from what everyone is saying here. Would everyone say this is the hottest phone anyone as ever owned? The closest thing for me is an S2 and that got hit only while gaming. Surfing the Web was fine. This phone feels hot in 5 minutes of surfing on wifi. That just seems crazy.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Its not the hottest for me, my OG EVO 4G got alot hotter than my S3. But it does still get warm.
tarheelsmj12001 said:
Its not the hottest for me, my OG EVO 4G got alot hotter than my S3. But it does still get warm.
Click to expand...
Click to collapse
Really my cousin had that phone and he never complained about the heat. I guess I am just shocked that not one review on YouTube ever mentioned the heat.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
k.babymamma said:
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
Click to expand...
Click to collapse
I would definitely take it back and make them give you a new one.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
k.babymamma said:
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
Click to expand...
Click to collapse
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
Click to expand...
Click to collapse
With enough "negotiating" they'll take it back haha. Plus are you still within your no ask return window? Just explain how its sporatic but annoying to the point its not functional for reliable use and they should do something within their power to help ya out
Sent from my SAMSUNG-SGH-I317 using xda premium
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
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You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
UserNamer said:
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
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Yes. I have decided to take it in later today, as my 14 days is up on Friday. I hope they have stock of them. Anyhow...I have another question. If a phone is sitting still with no movement (and the weather is good, lol) will there be variations in signal strength? I get 3 bars with 4G showing, then it drops to one tiny bar. Sometimes the 4G disappears then reappears. The it will go back up to 4 bars. All in the course 5 minutes! I do realize signal will vary with movement but will it if your phone is just sitting there?
I am trying to experiment a little. I just realized/remembered that I had (uneventfully) dropped my phone (not hard, in-case) about the same time as my dropped signal problem pretty much resolved itself. So then I was like, hmm, maybe there IS something loose inside. I've tried gently shaking/jarring it here on my desk, coincidentally with the bars dropping back to just 1 as a result. But then again it may be coincidental as they are seeming to waiver A LOT. I just wondered if it is normal.
I never really stared at my old phone (Galaxy1) here at my desk but I'm almost positive it always had more than 1 bar at this same location and I never noticed it waiver like this one. But like I said I never had to make myself stare at it to check, either! lol Just wondering if someone knows a little more about cellphone signal 101 than me.
I have the issue of no 4G HSPA+ but I can get a strong LTE signal when in an LTE reception area. I'm wondering if you are in an LTE area and can get LTE? Where are you located?
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I have noticed problems with my GN2 as well. Mine shows I have signal but my data stalls or doesn't seem to work as it should. I'm in an area where there shouldn't be any problems. Only seems to happen in non LTE areas. Whenever I have LTE signal this thing is blazing fast.
Sent from my Nexus 7 using XDA Premium HD app
Update: Took the phone in. Basically, they had never heard of the issue with this phone. But...I walked away with a replacement. So far so good though I've had it only a few hours. The girl was very nice & explained even though I was borderline limit she would take care of me. I told her I received it Fri the 9th but she said they were basing the 14 days on the 7th! I said I didn't physically have it till the 9th! Jeeze. Moot point since she was going to take care of it anyhow but it just concerned me how (corporate) att could chop 2 days of my in-store return time!
So no, I'm not in LTE land, unfortunately. 3g H+ & E only though I can't complain about the coverage or speed. Good enough for me 4 sure.
The signal bars waivered quite a bit even while in the store. They said while some fluctuation is normal it shouldn't be as much as it was doing especially with the close proximity of the tower & good weather and especially while just sitting on the counter.
I downloaded the free app "No Signal Alert" from the Play Store. In just a few hours it recorded lost signal 4 times! (In a very good coverage area) [my first phone b4 the exchange] Consider using it if you want to see if you are losing signal like I was. Handy app!
Hopefully this is a good one. I know it sounds goofy but this phone seems to even move faster than the other. Weird. It will be interesting to hear if anyone else is having this problem. Maybe there was a bad batch of them or something? Like the Nexus I read about & their signal problems.
Sent from my awesome gn2 jesusphone using xda app-developers app
Haha im glad that they helped ya! No its not goofy or silly to think that one phones faster then another because no two phones are alike. The silicone chips are very different and performance can very greatly. I had an s3 that wouldnt take custom kernels to save its life but I got it replaced after a two year old and a toilet incident haha and that one took even the most abusive settings in stride!
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I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
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Yea my wifi lte transfer is always spot on so something may be wrong
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
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Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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kkl0wn said:
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
Sent from my Nexus 7 using XDA Premium HD app
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That's exactly how it's acting for me. I just now disabled the AT&T Smart WiFi app and after a quick restart and toggle test there was no problems, but I'm not sure if the problem will only pop up after I've been on wifi for a while. I'm going to see if it keeps doing it tomorrow.
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Disabling Smart WiFi appeared to fix the problem.
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What I noticed today is that when this same issue happens, with 4G icon and wifi icon both active, it occurs after I manually check for a firmware update within the system settings. The 4G icon doesn't go away until I reset the phone.
Also I manually deleted the all the AT&T boat ware apps before this was happening so the smart wifi app is not causing this for me.
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Weird, if you get the issue and don't have the Smart WiFi app then it must be something else and it was coincidence that it worked normal for me today. I've only checked for firmware once (when I first got my phone) so it must be something else causing it. I'm hoping the multi view firmware will also have a fix for it.
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i ordered a verizon nexus off ebay for a decent price. physically it looked great but the battery life has been pretty bad. overnight i can get it down to 3% an hour discharge just sitting there, but when i actually use it i'm lucky to get an hour and a half screen on time. and that's using an underclocked kernal.
also, it seems that no matter what rom or kernal i use i get a freeze once a day where i have to pull the battery. not an SOD but the screen is on and frozen and the phone is totally unresponsive. stock or custom rom, stock or custom kernal.
did i get hosed with this phone?
PS i ordered a new samsung battery just in case but it didn't help
We need more information. Sound like user error?
Sent from my Galaxy Nexus using Tapatalk 2
how in the world did you come to that conclusion? and what other information would you like? this isn't even close to my first android phone
ok more info.. LTE off. bluetooth off. wifi off. screen on auto (i know the auto isnt' the best but i need to be able to see the screen when i'm out in the sun) couple of phone calls, couple of texts. checked FB a few times. if i'm using the phone for 5 minutes i can watch the battery go down 2 ticks.
also some times when i wake the phone up it lags like mad until i turn off the screen and turn it back on. raised the minimum CPU speed but it still does it. also the phone does go into deep sleep and doesn't seem to wake itself often
ok my phone just froze in recovery too. something is not right here
My guess is main board. My first GNex had little flaws that I thought were just software/New technology problems - NFC tags were often hard to register, reboots at random, power button taking a few tries to activate from time to time, device freezing at odd times. Then one day it just wouldn't turn on. Still under warranty, got it replaced, and now realize how defective it was.
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Winesnob said:
My guess is main board. My first GNex had little flaws that I thought were just software/New technology problems - NFC tags were often hard to register, reboots at random, power button taking a few tries to activate from time to time, device freezing at odd times. Then one day it just wouldn't turn on. Still under warranty, got it replaced, and now realize how defective it was.
Sent from my Xoom using xda premium
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i guess since i'm not the original owner i'm probably out of luck. guess i'll contact the seller and see what happens
i think i kno whats causing the lag ! i cant really say but battery life ! to get rid of the lag install this app https://play.google.com/store/apps/...wsMSwxLDMsImNvbS5rb3ZpdC5wLmZvcmV2ZXJnb25lIl0.
let it fill ur sd card and when its about 90% or so done ! stop the filling and do "release free space" then reboot bout 3-4 times ! ur lag should be gone !
it worked for me , cant really say it'll work for u ! but give it a shot
edit- DO NOT USE THE PHONE (no sms,calls NOTHING) while this procedure is going on, or else itll freeze and get stuck on bootanimation (at times ) ! and prevent it from going to sleep ! do 10 min for screen timeout in display settings !
That's one of the most ridiculous things I've ever heard.
Someone else try it! lol
jimmyco2008 said:
That's one of the most ridiculous things I've ever heard.
Someone else try it! lol
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Can attest to the app "Forever Gone" doing its job. :good:
well it looks like its a moot point anyway. i bought this phone so i could go prepaid when i left my job but verizon is ridiculous with their plans. they won't let me put the nexus on a prepaid plan , but they'll let me get 300 mb of data for 80 bucks a month! bunch of thieves. i guess i'm gonna get a nexus 4 and tmobile prepaid
I feel ya man, this is probably my last Verizon phone, bought it off contract too so I can leave anytime B)
Verizon's 3G has gone to hell in many places, like Sprint-speed, I mean 4G my record is about 33 Mbps down, but I live in an "Extended 4G Coverage Area", A.K.A. no 4G and barely any 3G, where I'm lucky to pull 200 kbps down...
T-Mobile doesn't have this problem, and I don't need the exclusive Verizon coverage anymore... Looks like I made up my mind lol, no I'll be here for a while.
Sent from my Galaxy Nexus using xda app-developers app
murso74 said:
i guess since i'm not the original owner i'm probably out of luck. guess i'll contact the seller and see what happens
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That doesn't matter. The warranty goes with the phone, not the owner. As long as its under warranty they will replace it.
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hmm maybe i'll send it to them then and then sell it on ebay. thanks