hey guys, got my incredible a few months back and love it except for the fact that it keeps rebooting on me about a half a dozen times a day sometimes more. it's rather annoying. i am rooted and have tried a couple different roms including synergy and the new skyraider rom. it still does it running sky-raider. I love the phone i am just annoyed at the constant rebooting when i am browsing the net or watching a movie or something else. i've noticed that the phone itself is getting hot a lot.
also, my battery has been draining really fast after it has been charging all night. like i drive to work 30 minutes away and if i listen to music or online radio the battery drains to like 85-90 percent.
i am up for a upgrade in november so i will probably get a new phone then but I don't want to. i like my incredible. i want to wait until other phones come out. possibly thinking about getting the iphone 4 but I've never owned anything Apple before. always been a htc / android guy.
also, i got the phone used off ebay. if I take it to the store they won't be able to help me or anything like that since it's not under warrent or anything correct? do I just have to suck it up until my upgrade in november?
thanks for the help.
jonmchugh said:
hey guys, got my incredible a few months back and love it except for the fact that it keeps rebooting on me about a half a dozen times a day sometimes more. it's rather annoying. i am rooted and have tried a couple different roms including synergy and the new skyraider rom. it still does it running sky-raider. I love the phone i am just annoyed at the constant rebooting when i am browsing the net or watching a movie or something else. i've noticed that the phone itself is getting hot a lot.
also, my battery has been draining really fast after it has been charging all night. like i drive to work 30 minutes away and if i listen to music or online radio the battery drains to like 85-90 percent.
i am up for a upgrade in november so i will probably get a new phone then but I don't want to. i like my incredible. i want to wait until other phones come out. possibly thinking about getting the iphone 4 but I've never owned anything Apple before. always been a htc / android guy.
also, i got the phone used off ebay. if I take it to the store they won't be able to help me or anything like that since it's not under warrent or anything correct? do I just have to suck it up until my upgrade in november?
thanks for the help.
Click to expand...
Click to collapse
Seriously, dropping 15% after half an hour of streaming anything on that device is amazing performance. It wasn't real hard to completely kill that battery in an hour, frankly. As for the heat, I not only got it so hot it stopped charging a number of times, but I overheated it until it shut off and wouldn't come back on for an hour. That phone would last about 10 hours sitting on a table untouched. I never owned a device that destroyed a battery as fast as the Incredible. It was a useless paperweight most the first month I had it until I got the 3500mAh battery for it.
That said, I doubt Verizon would honor any warranty on it, and even if they did, I wouldn't expect a different device to be any different.
I use the stock Froyo ROM and have never had one random reboot. Also, I use the standard battery most days and get a full day out of them. That's all you can ask out of just about any smartphone.
Friend had nearly the same symptoms, her sd card wasn't fat32; double check yours. Better yet, load a sense ROM, and remove the sd and reformat it. Copy sd contents to/from pc before and after format.
Sent from my ADR6300 using XDA Premium App
ejdavis72 said:
I use the stock Froyo ROM and have never had one random reboot. Also, I use the standard battery most days and get a full day out of them. That's all you can ask out of just about any smartphone.
Click to expand...
Click to collapse
The newest BlackBerry Bold goes about 3 days on a charge.
loonatik78 said:
The newest BlackBerry Bold goes about 3 days on a charge.
Click to expand...
Click to collapse
I always just swap batteries so it's no big deal to me if they get 1 or 3 days of battery life. If I had any interest in Blackberry whatsoever, I would find that interesting.
well i'm constantly getting frustrated with this phone. good thing i have an upgrade on the 21st. i've tried everything. tried 4 different roms. even upgraded to the new 2.3 android gingerbread os and it still reboots constantly. it just rebooted like 3 times with no good results. i think it's a faulty hard ware. I doubt that Verizon will let me upgrade 2 weeks ealier even though my phone is not working. i can't take it anymore. any help would be grealty appreciated. thanks.
Jon
jonmchugh said:
well i'm constantly getting frustrated with this phone. good thing i have an upgrade on the 21st. i've tried everything. tried 4 different roms. even upgraded to the new 2.3 android gingerbread os and it still reboots constantly. it just rebooted like 3 times with no good results. i think it's a faulty hard ware. I doubt that Verizon will let me upgrade 2 weeks ealier even though my phone is not working. i can't take it anymore. any help would be grealty appreciated. thanks.
Jon
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Click to collapse
You must have some bad hardware in there. Have you tried it without the SD card? I have a bad SD card bluescreen my computer before. Just an idea.
Or you could try replacing the battery and seeing if there are any further reboot issues. Your battery is the one constant I observed after reading your initial post.
I'm having the same problem. I've had the phone for over a year and love it. Two months ago I started getting random reboots. I've changed roms, kernels. It seems to happen when it's charging, but it's not limited to that. it happens when using GPS, streaming, and then would become really unstable for a few boots. I've tried capturing
a logcat of it, but it didn't yield anything useful. Also looked at
my last_kmsg and didn't really see anything odd. I've swapped batteries, completely wiped and it still rebooted with no apps installed but stock plus ROM. At this point i'm thinking hardware, voltage problems. Any ideas?
Sent from my ADR6300 using XDA App
pures said:
I'm having the same problem. I've had the phone for over a year and love it. Two months ago I started getting random reboots. I've changed roms, kernels. It seems to happen when it's charging, but it's not limited to that. it happens when using GPS, streaming, and then would become really unstable for a few boots. I've tried capturing
a logcat of it, but it didn't yield anything useful. Also looked at
my last_kmsg and didn't really see anything odd. I've swapped batteries, completely wiped and it still rebooted with no apps installed but stock plus ROM. At this point i'm thinking hardware, voltage problems. Any ideas?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
It's a hardware issue. If yours is still in warranty, go to Verizon and they will swap it out for you. I had the same issue and nothing you can do (changing ROMs, kernels, etc.) will fix it.
I asked this same thing, its an issue with the USB mount or something I can't remember the answer for it, look up my posts and see if you can find the topic where I ask this, or search for 5 times vibrate/ reboot fix for incredible
Also I noticed that the black thing behind the battery, with the esn number, I made an observation that if you have a plastic leafy type of black cover, then I noticed that these incredibles reboot, I've only had 2 phones with a thinner black cover thing, so I'm not sure if this applies to all the thin covers, but I got an incredible now and the black esn cover is more stiffer and harder, so maybe it does have to do with overheating...since my new incredible doesn't ever constantly reboot
Sent from my ADR6300 using XDA App
From everything I've seen and read, it seems like the random reboots point to a bad sector of RAM. I get once I'd say once every 3-4 months, which I won't complain about. But it's never anything rom/kernel/radio related.
Tho someone mentioned the cover where the ESN number is located on the INC under the battery. I have noticed a slight "warping" which I'm absolutely certain is due to heat. Not largely noticeable, but pretty significant nonetheless. I'd take a pic, but only have my INC as a camera lol.
If I use gps in the car, running for 3+ hrs, it will reboot due to overheating. Natural damage control for the phone.
Sent from my ADR6300 using xda premium
Related
Mine just started to after lunch today. I've had it on the desk and saw it restart about 3 times in less than a 15 minute window.
How do I know this just started and it hasn't been going on in my pocket? Well over the weekend I would have heard it reset (since it's not on silent/vibrate like it is at work). It also significantly drains the battery more if you are constantly soft resetting it/turning it off and on.
So is anyone else having this issue? I need to figure out if it was just a freak occurrence or if something is wrong with it.
I did NOT root it, running everything stock - I did some updates on some apps I have installed but no new programs installed in a couple of days - again this just started happening today in the last couple of hours.
And besides email and messaging, I'm not running anything in the background like Pandora or eBuddy, so I don't think it's a program causing it to reset.
Edit:
Not sure if this is the best category for the thread, but I could not find any threads similar to this besides the battery issue in general. Apologies if this thread already exists somewhere.
No uncalled for restarts here. Open the back, pull the battery, check the contacts? Is it plugged in when it does this? Try padding the battery with a folded piece of paper between the door and battery to ensure a snug fit. If it still does that, time to go to a store.
@Jye75
Thanks, I have pulled out and looked at the battery. I have that Seido case they were slangin' at Best Buy on it, I don't think there's an issue with the contacts.
One weird thing is during one of the automatic restarts, the phone made the start up sound. I had the phone on vibrate and the start up before that (and after when I manually restarted it) did not have a tone. Very odd... perhaps it's possessed.
Odd indeed... drop by a Sprint store, would be my next move.
It happened to me two times today since I did the full root last night. The last time it happened, I clicked on a input field and it restarted...
I had the issue when I turned off "enable always on mobile data"...turning it back on stopped the resets.
forum.xda-developers.com/showthread.php?t=701540 <-- no one said much in my thread about it
Probably just a kernel panic. I would not worry about it too much. It's happened to me on my Hero, and on my Evo.
For comparison purposes, how often does OS X Kernel Panic? How often does Windows BSOD?
Android is rather new technology in comparison. Yes, it runs Linux, which is rather mature at this point, but it's built with a lot of new technology, which may not be as mature as the stock kernel itself.
/two cents.
heed316 said:
I had the issue when I turned off "enable always on mobile data"...turning it back on stopped the resets.
forum.xda-developers.com/showthread.php?t=701540 <-- no one said much in my thread about it
Click to expand...
Click to collapse
Thanks, I realized that was one of the few things I've changed at the end of the weekend. Sweet!
blakejohnson86 said:
Probably just a kernel panic. I would not worry about it too much. It's happened to me on my Hero, and on my Evo.
For comparison purposes, how often does OS X Kernel Panic? How often does Windows BSOD?
Android is rather new technology in comparison. Yes, it runs Linux, which is rather mature at this point, but it's built with a lot of new technology, which may not be as mature as the stock kernel itself.
/two cents.
Click to expand...
Click to collapse
It reset about 8-10 times in less than 2 hours. More than half of that time the phone was in my pocket and not in use. I hardly got a signal inside of Walmart so it's not like I was using it that much in there.
I have set the data to be always on and hopefully this will help...
I appreciate all the help guys!
pekosROB said:
Thanks, I realized that was one of the few things I've changed at the end of the weekend. Sweet!
It reset about 8-10 times in less than 2 hours. More than half of that time the phone was in my pocket and not in use. I hardly got a signal inside of Walmart so it's not like I was using it that much in there.
I have set the data to be always on and hopefully this will help...
I appreciate all the help guys!
Click to expand...
Click to collapse
I had the same exact thing happen to me beginning this past weekend. It was driving me insane since it was rebooting every 30 minutes or so. I noticed it started happening more so when I did not have good signal. In any case I came to the conclusion it was all the tinkering (root part 1 and custom ROM) I've done with the phone so I wiped it last night and started from scratch (root part 1 and 2 and custom ROM). No reboots yet, but seeing your post concerns me since it's not the first post I've read regarding this issue. I'll keep you posted if mine keeps doing it. I really hope it's not a real issue, getting a replacement does not seem like it will be an easy process at the moment with them constantly selling out.
marcosowns said:
I had the same exact thing happen to me beginning this past weekend. It was driving me insane since it was rebooting every 30 minutes or so. I noticed it started happening more so when I did not have good signal. In any case I came to the conclusion it was all the tinkering (root part 1 and custom ROM) I've done with the phone so I wiped it last night and started from scratch (root part 1 and 2 and custom ROM). No reboots yet, but seeing your post concerns me since it's not the first post I've read regarding this issue. I'll keep you posted if mine keeps doing it. I really hope it's not a real issue, getting a replacement does not seem like it will be an easy process at the moment with them constantly selling out.
Click to expand...
Click to collapse
Thanks for the input. Your concern about the difficulty in getting a replaced unit due to them selling out is EXACTLY why I'm trying to figure out if this is a software glitch.
I'm also glad you pointed out that it tended to happen when the signal was ****ty. Last night I enabled the data always on (it was on by default and I turned it off earlier in the weekend) and I haven't had a reset yet this morning. Of course I've also been in good coverage areas. When it kept resetting like mad last night it was inside of Wal-Mart, and they have some serious shielding on their building or something since I rarely get a full or even half signal in there regardless of carrier or phone in past experience. A lot of friends on Altell/Verizon beg to differ with me though.
I'm thinking if they're connected, the fact that a weak data signal contributes to the device rebooting is really odd; the only time I can think of why a phone should reboot on its own is the OS crashes (or some app takes up ALL the available RAM, freezing it, then crashing it) or it overheats (but would seem to turn off rather than reboot). I had a BB Curve that did this at one point so I had to clear the cache all the time.
Edit:
Actually, I realized when it started to happen it was at work where I have excellent reception. Hmmm... well at least it hasn't reset on its own this morning so far (so far meaning 30 minutes).
pekosROB said:
Thanks for the input. Your concern about the difficulty in getting a replaced unit due to them selling out is EXACTLY why I'm trying to figure out if this is a software glitch.
I'm also glad you pointed out that it tended to happen when the signal was ****ty. Last night I enabled the data always on (it was on by default and I turned it off earlier in the weekend) and I haven't had a reset yet this morning. Of course I've also been in good coverage areas. When it kept resetting like mad last night it was inside of Wal-Mart, and they have some serious shielding on their building or something since I rarely get a full or even half signal in there regardless of carrier or phone in past experience. A lot of friends on Altell/Verizon beg to differ with me though.
I'm thinking if they're connected, the fact that a weak data signal contributes to the device rebooting is really odd; the only time I can think of why a phone should reboot on its own is the OS crashes (or some app takes up ALL the available RAM, freezing it, then crashing it) or it overheats (but would seem to turn off rather than reboot). I had a BB Curve that did this at one point so I had to clear the cache all the time.
Edit:
Actually, I realized when it started to happen it was at work where I have excellent reception. Hmmm... well at least it hasn't reset on its own this morning so far (so far meaning 30 minutes).
Click to expand...
Click to collapse
Well for what it's worth, mine was also doing it in good signal areas as well. It just seemed a lot more pronounced when I was getting bad signal. Anywho I reread your original post that you are running stock software so let's see if it keeps occuring for both of us regardless of the differences in software we are running. I also still have "Enable data always on" off.
marcosowns said:
Well for what it's worth, mine was also doing it in good signal areas as well. It just seemed a lot more pronounced when I was getting bad signal. Anywho I reread your original post that you are running stock software so let's see if it keeps occuring for both of us regardless of the differences in software we are running. I also still have "Enable data always on" off.
Click to expand...
Click to collapse
Sounds like a plan. Still no problems so far with data always on.
FWIW I also did the battery trick by switching the phone to CDMA auto from GSM auto. Supposedly you have to do it everytime you boot your phone, and it's supposed to help with battery life. Thread here:
http://forum.xda-developers.com/showthread.php?t=700601
It has to have something to do with turning off always on mobile data. It goes away when it's on, but then comes back when you turn it off. I just did rooted and unlocked nand protection on my phone last night and turned off always on mobile data and haven't had any reboots yet. Then again, it took a little while for it to start resetting last time so we'll see I guess. Could just be some glitch in the software that putting a new rom on has fixed...
It has to have something to do with turning off always on mobile data. It goes away when it's on, but then comes back when you turn it off. I just did rooted and unlocked nand protection on my phone last night and turned off always on mobile data and haven't had any reboots yet.
Click to expand...
Click to collapse
Mine had been the complete opposite, I have had data off, and when I turned it on yesterday it started reseting, I turned data back off last night and have had no more problems...
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I had this happen to me while I was trying to talk on the phone and use google navigation at the same time while running the Overclocking widget to throttle my cpu to 285mhz when the screen was off. Whenever I turned off the screen my phone would reboot.
My guess is that there some issue there where the cpu cant keep up with the heavy usage, locks up and forces a reboot...
I've since gotten rid of the OC widget, rooted my phone and installed a custom rom. I've not had it happen since, of course I havent tried talking and using google nav yet.
I've also noticed that advanced task killer caused the htc sense launcher to reboot (force killed) every once in a while... I've gotten rid of that too...
happend to me while talking on the phone twice, it was weird i could hear him still talking the entire time it was rebooting, up untill the OS actually launched...Im gunna try and kill set cpu, how many other people have this running while its rebooting???
widjit said:
happend to me while talking on the phone twice, it was weird i could hear him still talking the entire time it was rebooting, up untill the OS actually launched...Im gunna try and kill set cpu, how many other people have this running while its rebooting???
Click to expand...
Click to collapse
This happened to me today, in-call. My phone has reset 6 times since then off-call.
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
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widjit said:
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
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Click to expand...
Click to collapse
Running Toast's root has stopped it for me as of today. If that actually had any effect, I have no idea...but no resets yet with always on mobile data on and off. Maybe flashing the rom again helped...
heed316 said:
Running Toast's root has stopped it for me as of today. If that actually had any effect, I have no idea...but no resets yet with always on mobile data on and off. Maybe flashing the rom again helped...
Click to expand...
Click to collapse
Me too, I'm totally stuck on part 2 though...
widjit said:
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
Click to expand...
Click to collapse
Wow dude I'm sorry to hear you're having that much trouble. I'm on step 2 of part 2 of Toast's root method but running into major issues. Since I did step 1 (and before that I enabled data always on again) I haven't had a reset issue.
For the record, my Hardware version 2.
Do you guys think this is a widespread or isolated issue? I'm surprised it hasn't happened more or less, in other words I figured there would be either a lot or hardly any comments about it. This medium sized number is interesting.
I have been having this problem for what seems like a few weeks now, but it has gotten worse over the past week or so. I rooted my Inc and have flashed a few roms to test them out ( got most from Rom Manager as I was told those are pretty reliable ). I have this issue that seems to be pretty constant now, I will be using my phone, like downloading an app from the market or listening to music and I will pop into google maps to get directions or see where my latitude friends and family are, and poof! my phone reboots, then it goes into a boot loop and doesn't usually fix itself until I pull the battery. I do notice that the battery gets pretty hot at the same time. If I pull the battery and keep it out till it cools, it will usually fix the issue for a short time... but then it happens again ( no matter what rom I am running) Someone told me the radio may be causing this, anything to that ?
I am currently running Redemptive R-EVO-lution 1.6
Ver 2.2
Baseband Ver.
2.15.00.07.28
Kernel Ver.
2.6.32.15-gb7b01d1
htc-kernel(at)and18-2#1
Build Number
3.21.605.1 CL231334 release-keys
Browser Ver.
Webkit 3.1
Pri ver.
1.28_002
Prl
52011
Eri Ver.
5
Any suggestions or help, would be great.
Thanks!
Steve
I don't know a whole lot about android but I do know most devices have builtin failsafes when it comes to batteries. So, your battery may be the issue here and not the device itself. If you know someone else with an incredible then try to trade batteries for a day. If the problem doesn't repeat, or even starts happening on the other device then you know you have a defective battery.
Other than that, you'll have to wait for someone more knowledgeable than I to give you their thoughts. Good luck.
Sent from my SCH-I500 using Tapatalk
Install something to view your battery heat you may be over heating it
Sent from my Incredible using XDA App
will do
Is there an app you'd recommend for the battery app heat ?
pulling info will heat the phone...use setcpu it checks for battery temp and displas it on the widget... do you have GPS on? any downloads over 3g tend to heat the phone a bit too..as does anything that uses the GPS....
check your phone usage and see if anything looks out of whack, maybe an app that is drawing a lot of battery etc...
you can flash back to the stock rooted 2.2 and see if that does the same thing....i'm running the desire rom with adrynalyne SSUV kernel and phone is steady at 95*
Installed setcpu... will keep an eye on that for the next 24 hours and see what happens. Do you have any recommendations on profile settings in setcpu ? Thanks again for the help.
-Steve
I was having the exact same issues, and thought it was heat for the longest time as well.
Digging around online, I found that my issue was related to the phone switching towers on a low signal. It seems that there may have been a bad batch of phones in there with this problem - because I found a LOT of examples when I looked for them.
Anyway, I had it replaced by Verizon and it's been great ever since. It hasn't rebooted on me once. Maybe you are having the same issue.
The actual answer
All deference to the prior posters, but SetCPU has nothing to do with it.
I had this as well on my first Incredible (I am on #3). As the above poster indicated, there IS a problem with the earlier batches of Incredibles. They were built with faulty hardware radios. As they struggle to compensate to find a signal, they heat. Once they hit a point, they reboot. Mine would go into a reboot loop between 4-13 times before actually booting, and it would virtually never go into custom recovery (at least not unless it was off for a while).
You do not need a new kernel, you do not need SetCPU, you do not need a battery checker ... you need to call Verizon, tell them your phone gets super hot even with no use, and enters a reboot loop. They will send you a refurb (I received a refurb with a pre-blown speaker) and you will enter refurb-hell until you get one that works.
I really appreciate your input, I put setcpu on my DInc. and have it set to drop the CPU to 600 if the battery temp hits 100, has been like that all day and so far, it hasn't rebooted once. If the problem continues, I will have to goto verizon and play the refurb game, but i HATE the refurb game and like so many of us, I NEVER win the first few times I play.
11RJB, what did you look up specifically to find out about the bad batch of phones??
Thanks again guys/girls
11RJB said:
I was having the exact same issues, and thought it was heat for the longest time as well.
Digging around online, I found that my issue was related to the phone switching towers on a low signal. It seems that there may have been a bad batch of phones in there with this problem - because I found a LOT of examples when I looked for them.
Anyway, I had it replaced by Verizon and it's been great ever since. It hasn't rebooted on me once. Maybe you are having the same issue.
Click to expand...
Click to collapse
Did you revert the phone back to stock and unrooted?
You are few to do with your phone as you see fit but please understand you are now throwing a software band aid over a known hardware problem.
respect your suggestion
jdmba said:
You are few to do with your phone as you see fit but please understand you are now throwing a software band aid over a known hardware problem.
Click to expand...
Click to collapse
If I did choose to bring the phone back to verizon, I would need to unroot it and put it back to stock 2.2 with sence, right ? Is the OTA rom out there anywhere ? I am not trying to argue with you, just trying to avoid dealing with the nards at the verizon store... LOL
-Steve
Yes
There are so many threads out on XDA on unrooting an Incredible for warranty return that I weep a little bit. A little searching will bring them up. I too did NOT want to enter refurb hell, but when the phone would become unusable for hours (usually later in the day) because of the heat, I had little choice.
So you had to go through a few exchanges to get a good unit, right?
Now on my 3rd DInc: ( still playing the refurb game.... this sux
Sent from my ADR6300 using Tapatalk
rockinr6 said:
I have this issue that seems to be pretty constant now, I will be using my phone, like downloading an app from the market or listening to music and I will pop into google maps to get directions or see where my latitude friends and family are, and poof! my phone reboots, then it goes into a boot loop and doesn't usually fix itself until I pull the battery. I do notice that the battery gets pretty hot at the same time. If I pull the battery and keep it out till it cools, it will usually fix the issue for a short time... but then it happens again ( no matter what rom I am running) Someone told me the radio may be causing this, anything to that ?
Click to expand...
Click to collapse
Even though I don't own an Incredible, I have the exact same issue with my Desire. I was thinking of going for an Incredible S. Anybody experienced any such issues with Incredible S? I bought my Desire around Q3 of 2010.
Wondering what's going on with peoples Evo lately... Mine stopped working for 3 hours then came back on.... I went to sleep this morning and left it on the USB charger...Woke up and noticed that my supersonic was off and went through the normal routine of trying to get it back on..(battery pull, tried booting into recovery, pulled SD card, tried different charger) all to no avail.... Get to the store and the tech tells me my battery is deformed (even told me to feel the buldge, which I did not feel). Their solution was for me to by a new battery...they wouldn't replace and im covered with the TEP....just as I was about to purchase the extended battery cause they didnt have the stock battery, I push the power button and my phone boots... Walked out the store baffled but the phone has been working ever since...
I been reading similar stories and my simple question is what the hell is going on...
Sent from my Supersonic EVO Using 4G Speeds
K-Driod said:
Wondering what's going on with peoples Evo lately... Mine stopped working for 3 hours then came back on.... I went to sleep this morning and left it on the USB charger...Woke up and noticed that my supersonic was off and went through the normal routine of trying to get it back on..(battery pull, tried booting into recovery, pulled SD card, tried different charger) all to no avail.... Get to the store and the tech tells me my battery is deformed (even told me to feel the buldge, which I did not feel). Their solution was for me to by a new battery...they wouldn't replace and im covered with the TEP....just as I was about to purchase the extended battery cause they didnt have the stock battery, I push the power button and my phone boots... Walked out the store baffled but the phone has been working ever since...
I been reading similar stories and my simple question is what the hell is going on...
Sent from my Supersonic EVO Using 4G Speeds
Click to expand...
Click to collapse
Probably something with the kernel, that seems to be the common denominator so far.
Almost all of us hack our phones in some way: rooting, flashing roms, flashing kernels, adding programs (like hulu, wireless tether), etc etc. Since our battery life sucks anyway, many of us charge our phones multiple times per day. Li-Ion batteries aren't exactly known for their stability. If you Google it, you'll find that they've been acting funny and blowing up for nearly a decade (the oldest news story I could find dated back to 2002).
Since we run our phones really hard, sometimes the battery bugs out for a little while, or dies completely. It was recently blamed on SBC kernels, but we're talking a very small percentage of users experiencing problems. However, it's the nature of the beast that sometimes the phone just has a mild heart attack and comas out for a bit. I would still replace the battery or at least take it easy on flashing things for a little while.
As our phone grows older, we have more and more options on what to do with it...and that's just super but over-flash too much and one line of code doesn't make it and boom, your phone doesn't turn on for 3 hours. Software is a fickle *****, so have fun but be cautious. Always check your logcats and battery monitors.
Thanks for this very logical explanation... Ordered new battery just in case....and will take heed to your recommendations..
AbsolutZeroGI said:
Almost all of us hack our phones in some way: rooting, flashing roms, flashing kernels, adding programs (like hulu, wireless tether), etc etc. Since our battery life sucks anyway, many of us charge our phones multiple times per day. Li-Ion batteries aren't exactly known for their stability. If you Google it, you'll find that they've been acting funny and blowing up for nearly a decade (the oldest news story I could find dated back to 2002).
Since we run our phones really hard, sometimes the battery bugs out for a little while, or dies completely. It was recently blamed on SBC kernels, but we're talking a very small percentage of users experiencing problems. However, it's the nature of the beast that sometimes the phone just has a mild heart attack and comas out for a bit. I would still replace the battery or at least take it easy on flashing things for a little while.
As our phone grows older, we have more and more options on what to do with it...and that's just super but over-flash too much and one line of code doesn't make it and boom, your phone doesn't turn on for 3 hours. Software is a fickle *****, so have fun but be cautious. Always check your logcats and battery monitors.
Click to expand...
Click to collapse
Sent from my Supersonic EVO Using 4G Speeds
Just saw you said your battery was deformed... yeah, that's why you don't use kernels with sbc. It's pretty stupid to honestly.
Check out a video on youtube of what they can do when overcharged.
And definitely get rid of that battery. That's not something you want to be using.
xHausx said:
Just saw you said your battery was deformed... yeah, that's why you don't use kernels with sbc. It's pretty stupid to honestly.
Check out a video on youtube of what they can do when overcharged.
And definitely get rid of that battery. That's not something you want to be using.
Click to expand...
Click to collapse
lol do you search the website every hour for "SBC" and have to diss it every post lol, it's actually hilarious, i find it funny...
iitreatedii said:
lol do you search the website every hour for "SBC" and have to diss it every post lol, it's actually hilarious, i find it funny...
Click to expand...
Click to collapse
He asked what was going on so I told him, I'm glad you are easily amused.
xHausx said:
He asked what was going on so I told him, I'm glad you are easily amused.
Click to expand...
Click to collapse
maybe you should enlighten him that batteries aren't perfect nor are they any where near invincible, they come and go, just like cars, just like power supplies, just like anything. Relax with the NAZI, "SBC OMGGGGGGGG" that's all, it's every thread and it's all opinionated. And no, I'm not going to argue with 4.2 charge full dangerous 4.3 read this site, then dip your oreo while doing a kickflip, no, just relax with the opinions that's all...
I've racked my brain and searched the forums so I'm hoping someone has some insight here. Recently my phone has become unstable...I can't do too much in a single sitting without it rebooting. I've been on CM7 for a while now and had been trying the nightlies so I thought it was maybe that or just left over garbage from the upgrades so I decided to do a clean CM7 install yesterday (factory wipe). After I got through the setup and started to download gmail (1st non-stock app) from the market my inc rebooted. I flashed Chad's latest kernel thinking maybe it was a kernel issue...still reboots.
I then decided maybe it was the battery because at times I will get into a couple of reboots back to back and then the phone turns off and vibrates three or four times. But when I get the phone booted and check the battery temp it is maybe 98F which doesn't seem to be above average based on my forum readings. I then swapped batteries with my wife (unrooted inc) and we both launched plants vs. zombies and started playing. After maybe 10 min, I got my first reboot and then another a few minutes later so I just turned the phone off...she kept playing.
Now of course I have to point out my wife works for Verizon Wireless so I'm getting extra grief for rooting my phone and she is saying that is the cause since she never has reboots. Not that I want to prove my wife wrong, I really just want a phone I can do more than make phone calls on, but someone please tell me she isn't right. My reboots only seem to happen when I've had the screen on for a while...3 hour conference calls have no issues. Can you give me suggestions of things to try to help narrow down the issue? Thanks in advance!
Phone Info:
Baseband:2.15.00.07.28
Kernel: 2.6.37.6-incredikernel-gb-04192001
Mod Version: CyanogenMod-7.0.3-Inc
Build: GRI40
I get similar problems but it happens when i am watching youtube videos or playing games, or sometimes out of nowhere. Can't figure out and it is really annoying.
Copy sd to pc, reformat sd fat32, copy stuff back to sd. Helped a friend with hers.
Sent from my ADR6300 using XDA Premium App
Thanks I'll give that a try. I did try running the phone without a card at one point and it didn't help any.
AOSP Roms, like CM, interact with the sd on boot. Don't expect aosp roms to boot without sd.....
Sent from my ADR6300 using XDA Premium App
OK, performed the the SD format last night and just got around to running apps today. Again, I tried Plants vs Zombies and after about 20 mins the phone rebooted...I had been an hour long conference call before that. The phone rebooted and got to the startup screen and then rebooted again but at least this time it finished booting which is an improvement over before. Also, thanks for the tip about AOSP roms not booting without an SD card.
I did notice yesterday when it rebooted on me, after a couple of bootloops the screen then went black and the phone vibrated 5 times. I was only on a short phone call yesterday while in my car for 10 min.
On a side note, I haven't partitioned my SD card with an app partition but I was wondering if it is necessary for moving apps to the SD? I have moved several apps to SD so I want to make sure that isn't causing an issue either.
had the same problem myself, did a clean install which didn't help, finally reinstalled 7.0, all working fine now
Sent from my ADR6300 using XDA App
Snappyts said:
had the same problem myself, did a clean install which didn't help, finally reinstalled 7.0, all working fine now
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Thanks Snappy...I never really thought about reverting. I've give it a try later today and report back.
Alright, so last night I performed a factory wipe and installed CM 7.0. Everything went fine but as soon as the ROM loaded and I opened the market it rebooted on me. This morning I just performed another factory wipe and installed MIUI thinking maybe it might be a ROM issue, but I got the same results. As soon as I opened the market to start installing stuff it rebooted on me...I tried this twice and reboot each time the market opened. I guess next I'll try a sense rom, Skyraider maybe...I'll post back with the results.
Warranty replacement
I was having pretty much the same issue. I tried everything from countless forums for the last month and a half. Finally had to cave and get a warranty replacement. - just pointing out that it might be a hardware issue (my device ran hot w/o sd and stock OS)
If the problem is following you on multiple roms it sounds like its probably a hardware issue.
Sent from my ADR6300 using XDA App
I've bounced around between various forums/posts and I think I have to agree it is probably a hardware issue. Being that I'm out of warranty, my only alternative is to upgrade or buy another Inc. Given the small pricing difference, buying another Inc versus upgrading, the logical choice seems to upgrade.
So my upgrade choices that are currently available are Inc 2, Thunderbolt, or Revolution. Another option is wait for the Bionic to come out in a few months. Any suggestions? I'm personally leaning towards the Thunderbolt...
Thanks again everyone for your help.
Well if you need to update now, I'd say the thunderbolt is probably your best choice. If you can wait, the bionic, if unlocked, looks like quite a phone, but IMHO the galaxy s2 is the phone to beat.
Have you tried getting a replacement? I suppose if you got your phone when it first came out the one year warranty might be up but it never hurts to try.
Sent from my ADR6300 using XDA App
k_nivesout said:
Well if you need to update now, I'd say the thunderbolt is probably your best choice. If you can wait, the bionic, if unlocked, looks like quite a phone, but IMHO the galaxy s2 is the phone to beat.
Have you tried getting a replacement? I suppose if you got your phone when it first came out the one year warranty might be up but it never hurts to try.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I haven't tried, but we did get the phone when they first came out last year so we are a couple of months past the one year warranty. My wife looked it up though and since we are available for an upgrade at this point the likely scenario is VZW pushing me to a new device rather than replacing my dying one.
I agree, the Galaxy S2 does look nice but since my wife works for VZW I'm kind of stuck with them.
I'm tempted to limp along until the Bionic comes out to see what it has to offer. As long as I can make calls I'll be ok...I guess Plants vs. Zombies will have to wait.
The GS2 is coming to Verizon. Not exactly sure when, there was a rumor that it'll be next month but I don't know how for sure that is.
Sent from my ADR6300 using XDA App
k_nivesout said:
The GS2 is coming to Verizon. Not exactly sure when, there was a rumor that it'll be next month but I don't know how for sure that is.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I had to go refresh my memory on the exact GS2 specs, then I had to wipe the drool from my mouth. I haven't heard of Verizon getting it within the next couple of months so now I'm even more bummed.
I guess it will kind of depend on how long my phone holds out. The random reboots and shutdowns can be annoying and have become all too frequent if I do anything more than make a phone call...sometimes even then it shuts down.
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Take your battery out and place it on a flat surface. Try to spin it. If it spins, it's time to replace it.
Sent from my SPH-D710 using xda premium
Try a stock rom for a few days if the battery seems fine. My phone has the sleep of death issue with various jellybean AOSP based Roms.
deviouskind said:
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Click to expand...
Click to collapse
One thing I've noticed. My Battery will get extremely hot. I'll pull the battery, wait for 5 min, put the Battery back in and will be able to proceeded.
Just my $.02 worth
It's certainly the battery, only fix is to replace it.
Happens to me once every other day. Not a big problem just take out the battery and replace it back in.
I'm about to change the rom temporarily from goodness to blu kuban to see if it continues.
If it does then it has to be a battery issue at least on my end...
Sent from my SPH-D710
Time for a new battery.
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Battery issue with Galaxy SII
The shutdown issue seems to be inherent in many SII regardless of carrier. I have had this problem with my Sprint phone since new. It has been exchanged twice thus far but the problem continues. Samsung will tell you to do a factory reset. DONTdo it. It will not fix the problem.
It is NOT the battery in most cases.
It seems to be OS related. I have cleaned the battery contacts; not charged unless below 20%; unchecked the Power Saver and Optimization functions; and did a factory reset without loading in any additional apps for awhile. Nothing stopped it from shutting down.
I was able to prevent shutdown for about a two week period by not charging it until it went below 20%.
I did notice that my RAM consumption was over 60% prior to the phone acting up.
Could it be a memory issue?
Thus far, I have not received any real support from Samsung or Sprint. The Galaxy SII is one of the few phones that cannot be run through a diagnostc test by Sprint. If you have warranty coverage, they will replace it but I can almost guarantee the problem will beda plague to the new one.
If anyone has found a solution to this shutdown thing, I would love to know it. Right now, I check my phone status very often throughout the day to see whether it is one or not.
:crying:
qanda said:
The shutdown issue seems to be inherent in many SII regardless of carrier. I have had this problem with my Sprint phone since new. It has been exchanged twice thus far but the problem continues. Samsung will tell you to do a factory reset. DONTdo it. It will not fix the problem.
It is NOT the battery in most cases.
It seems to be OS related. I have cleaned the battery contacts; not charged unless below 20%; unchecked the Power Saver and Optimization functions; and did a factory reset without loading in any additional apps for awhile. Nothing stopped it from shutting down.
I was able to prevent shutdown for about a two week period by not charging it until it went below 20%.
I did notice that my RAM consumption was over 60% prior to the phone acting up.
Could it be a memory issue?
Thus far, I have not received any real support from Samsung or Sprint. The Galaxy SII is one of the few phones that cannot be run through a diagnostc test by Sprint. If you have warranty coverage, they will replace it but I can almost guarantee the problem will beda plague to the new one.
If anyone has found a solution to this shutdown thing, I would love to know it. Right now, I check my phone status very often throughout the day to see whether it is one or not.
:crying:
Click to expand...
Click to collapse
What rom/build are you on? Rooted?
Your problem isn't a common topic here unless your running experimental nightlys or doing a bad flash/install or your battery is no good.
I have two Epics since 10/2011 and have never encountered this condition. We did replace the batteries on both phones in 12/12 because of rapid discharges, going from 90% to 50% after a reboot or running a system heavy app like browser, camera, or YouTube.
Other than that all we do is use and charge when necessary.
Both phones are rooted, her phone is a workhorse because of her job, fashion design NYC, keeping track of 4 email accounts (2 gmail, 2 Microsoft Eexchange) plus crazy messaging all day long.
Check your phone model.
It may be different. Maybe you have the wrong battery in your phone?
There where some instances that had some Epic's with 1500 mha batteries instead of 1800mha!
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Battery Issue?
PanchoPlanet said:
What rom/build are you on? Rooted?
Your problem isn't a common topic here unless your running experimental nightlys or doing a bad flash/install or your battery is no good.
I have two Epics since 10/2011 and have never encountered this condition. We did replace the batteries on both phones in 12/12 because of rapid discharges, going from 90% to 50% after a reboot or running a system heavy app like browser, camera, or YouTube.
Other than that all we do is use and charge when necessary.
Both phones are rooted, her phone is a workhorse because of her job, fashion design NYC, keeping track of 4 email accounts (2 gmail, 2 Microsoft Eexchange) plus crazy messaging all day long.
Check your phone model.
It may be different. Maybe you have the wrong battery in your phone?
There where some instances that had some Epic's with 1500 mha batteries instead of 1800mha!
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Click to expand...
Click to collapse
Phone is not rooted....straight OS. I will check the battery to ascertain if it is a 1500 or 1800.
Phone is an SPHD710. It's only three months old and has been swapped twice by Sprint. I think it may be ICS. When I got it, they updated it to the latest OS which was ICS fron Gingerbread, so I don't know if it would have had the same problem with GB.
I'll try to get a new battery from them and see if it makes any difference.
Thanks.
qanda said:
Phone is not rooted....straight OS. I will check the battery to ascertain if it is a 1500 or 1800.
Phone is an SPHD710. It's only three months old and has been swapped twice by Sprint. I think it may be ICS. When I got it, they updated it to the latest OS which was ICS fron Gingerbread, so I don't know if it would have had the same problem with GB.
I'll try to get a new battery from them and see if it makes any difference.
Thanks.
Click to expand...
Click to collapse
Most definitely I would say ICS. !!!!!
If it had been left on gb you wouldn't be experiencing these issues. :thumbup:
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
deviouskind said:
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Click to expand...
Click to collapse
Sounds like the power button might be going bad. If you are not getting sudden large drops or increases in battery % I would lean towards the power button.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2
I'm having the same sort of issues on my S2. I've had it for about 6-7 months and it's worked fine but the last few weeks it's been almost unusable. Within 5-10 minutes of using my phone it will shut off, regardless of the battery level. Turning it back on would show that it was critically low on battery and it would shut off again within seconds. Plugging it into a charger would let me turn on again and restore the battery level to what it was, oftentimes over 60%.
It seems that the false battery reports come and go, but the real problem is that the phone just keeps turning off. It's useless without a charger anymore. I've looked on Sprint's forums and it seems like many people have been having the same problem. Especially after the new JB update. I've been running stock so I figured I might try a custom rom. I rooted and went back to FF18 but I can't load up a custom recovery to install a ROM. The link to download the autoroot package in this thread is dead.
I have run into the same issue starting about three weeks ago. I am already on my second battery, which is only six months old, but it was behaving as if it was dying again, so I got another brand new one from the sprint store just to make sure... Phone was still shutting off though. After some more research, I came across someone who had a bad card reader in their phone. They even wrote a program that keeps track of mounts, ejects, and bad ejects. I downloaded it (its called sd card monitor), and sure enough, my card is ejecting itself multiple times an hour (which is no surprise, this phone has destroyed several cards already)... If I remove the card, I have no more problems... So for now, I am using my phone without a sd card. I am not paying Sprint $50 for a refurbished replacement at this point, I am fed up with their service and will be changing carriers after the S4 comes out...
The strange thing though, the sd card issue doesn't affect the phone if it's plugged in.
MECHAnized said:
I'm having the same sort of issues on my S2. I've had it for about 6-7 months and it's worked fine but the last few weeks it's been almost unusable. Within 5-10 minutes of using my phone it will shut off, regardless of the battery level. Turning it back on would show that it was critically low on battery and it would shut off again within seconds. Plugging it into a charger would let me turn on again and restore the battery level to what it was, oftentimes over 60%.
It seems that the false battery reports come and go, but the real problem is that the phone just keeps turning off. It's useless without a charger anymore. I've looked on Sprint's forums and it seems like many people have been having the same problem. Especially after the new JB update. I've been running stock so I figured I might try a custom rom. I rooted and went back to FF18 but I can't load up a custom recovery to install a ROM. The link to download the autoroot package in this thread is dead.
Click to expand...
Click to collapse
Can you confirm that your phone is having the same issues due to the card reader.?
If so please share.
(Otherwise you need a new battery.)
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
PanchoPlanet said:
Can you confirm that your phone is having the same issues due to the card reader.?
If so please share.
(Otherwise you need a new battery.)
Click to expand...
Click to collapse
I ran that SD card monitor app for about 4 hours and no disconnects, so I guess it's a battery issue.