Hello Forum,
seems that my DHD has an irreparable error.
But i've still a little hope that maybe someone of you guys out there can point me into the right direction to repair the phone again.
What happened:
on December, 20. for no apparent reason the Display started flickering approximately 2 cm from the top.
The upper Part (the first 2 cm from the top of Display) was showing the normal Picture, on the lower Part the Picture was flickering at irregular time intervals, but the touch gestures were still working without any Problems.
Setup at that Time:
- Latest 4ext Touch Recovery
- Latest MIUI.us Rom by bliind
- Custom DPI set to '190' (with ROM Toolbox)
- Max CPU Speed set to 1200 Mhz (with Set CPU)
(Had this setup working fine without any issues for approx. last 2 Months...)
Last change i did before the error occured: Set Custom Boot Animation with Rom Toolbox
The Flickering started not immediatly after setting the new boot Animation but i think 2 days and some reboots later...
Actions that i've already tried to solve the Problem:
1. Shut down the Phone, pull out the Battery, wait some Minutes, reboot the phone.
-> The flickering was gone and the Display looked normal after reboot.
2. After some time I took the Phone out of my pocket and the flickering was there again like before.
Tried to set DPI back to original value '240'
reboot the Phone
-> The Flickering still was there and it seemed to me that the responsiveness of the touch was slightly slower than normal.
3. Reboot into Recovery
Nandroid Backup all Partitions to SD-Card
wipe all partitions except SD-Card
new, totally clean flash of latest MIUI.us Rom by bliind
Reboot the phone
-> The flickering was gone; responsiveness of the screen normal as it was always before.
4. restore all apps; put the phone on the charger over night. everything worked fine again.
on the next Morning this strange flickering was there again; the Touchscreen was very slow responsive in the flickering area
Managed once more to reboot into recovery, but the flickering was now even in the Recovery and on the boot screen.
-> The Touch got more and more unresponsive.
Could no more start a new ROM flash out of Recovery.
5. Tried to access the phone via aahk tool and restored last stock ROM
-> After Reboot the DHD vibrates (like it usually does for startup)
the screen shows a bunch of black and white Stripes that chnge their Color when the Boot Animation should show up,
and later again when the lockscreen should appear.
It makes the boot jingle and i can send Commands via adb.
but Touch commands doesnt work, (tried to put in the Pin blind, but it shows no reaction)
Stupid, but I can't change it: my Warranty and the extra Insurance that i purchased for the DHD ended just 2 weeks before on 6. December.
6. Disassembled the whole phone with Help of you tube disassembling Guide, carefully cleaned all contacts and assembled it again.
-> nothing changed; same behavior like before disassembling.
What can I do? Any ideas except of small rasping and stirring into the soup? :crying:
Can it be only the display? Maybe the Graphic Chip?
Any other ideas?
thank you for reading this all and i appreciate any suggestion that might give my DHD a new spirit of life
Greetings from Cologne
I know it's not what you want to hear, but that sounds like a graphics or display hardware problem...
bananagranola said:
I know it's not what you want to hear, but that sounds like a graphics or display hardware problem...
Click to expand...
Click to collapse
Thanks for your reply!
That was the same what I thougt after disassembling and cleaning with no result.
Cause it seems to me that the Display is still working, but the Signal that's coming in is broken.
I alsready supposed that the Graphic engine is broken.
Just had a little Hope that someone might had the same Problem and got it solved,
before I start practice for mobile phone throwing competition...
i suggest another ROM JB used to cause my DHD flickering (earliear versions)
My DHD was with same problem 1 year a go, and that usually happen when i played games like Angrybirds or Asphalt, or when the device temperature was high.
I was worry at that time, thinking that the device was gone.
Take the same solutions that you had (except disassemble the phone) but they're only temporary.
By that time i decide root the device and install a new rom, (nothing to loose had i think) and Revolution HD was my choice.
After that my DHD didn't flick any more.
I didn't ever know what was the origin of that flickering but for me, that was the big solution.
I'm using Viper Venom 1.2.3 for now, and still with no flickering insues.
So, my advice for you is... give a try to other rom's and kernels, maybe you resolve your insue has i did.
Good luck with that.
Sent from my HTC Desire HD using xda app-developers app
Thanks for you Answers guys,
the Problem i have is, that my DHD does show only sripes even if I try to boot into Recovery, I can't see anything and am not able to start a flash process...
cause i have installed 4ext touch recovery i need the screen to wipe and flash a new ROM.
But i will try to flash an CWM - Recovery through ADB and then to start the flash Process blind by tapping the buttons...
let's see what will happen. There's nothing to loose...
For now, cause I was sitting without a mobile phone at all, I've ordered a cheep one from Amazon... - Huawei U8510 (Ideos X3) -
And oh WONDER!!!: I've got a fully functioning phone with CyanogenMod 7.2 and all the stuff i use my phone for is working without any Probs..
And the whole thing has 2 years of warranty at a cost of € 80,-
only the Display for my HTC would cost € 40,-
so I'm thinking of selling the broken phone on ebay and let anyone try to repair it who is able to....
but I will give it a try to flash another ROM.
Already downloaded the JellyTime R30...
Hello unbeteiligter,
seems that my DHD has nearly the same issues, but with some extra problems.
It seems to be broken since today morning. I wiped the phone and restored the backup I made the afternoon before, and then the first vertical stripes occured. I wiped it and flashed the same rom (CodefireX 4.2.1) again. Same issues. Now I tryed to flash a GingerBread Strock Rom. Even the same issues, and even more shocking is that this problem also occurs in the bootloader, recovery, splashscreen and bootanimation.
Stupid situation, today my Warranty ended.
What can I do? Previously I tougth this is a software problem, but now I think it might be a hardware issue.
Thanks in advance!
daniel_DHD said:
Hello unbeteiligter,
seems that my DHD has nearly the same issues, but with some extra problems.
[...] and even more shocking is that this problem also occurs in the bootloader, recovery, splashscreen and bootanimation.
Click to expand...
Click to collapse
Seems to be the same like my DHD. But for me it ended up 2 Weeks after end of Warranty!
daniel_DHD said:
Stupid situation, today my Warranty ended.
Click to expand...
Click to collapse
The T-Mobile Customer Support told me, that they would have accepted the case as Warranty, if my DHD had ended up during the first week after End of Warranty. Don't know where you bought yours, but maybe there's a small chance for you to get Warranty Support through their obligingness.
If I were you I would try this...
daniel_DHD said:
What can I do? Previously I tougth this is a software problem, but now I think it might be a hardware issue.
Click to expand...
Click to collapse
If your dealer don't accept your Warranty Call, I can't give you much Hope... Sorry for you...
... would imagine you should look for a new phone...
That's what I did....
Similar problem
I have also got a similar problem. Had my phone for two years and have also just hit the same problem. Flashed a new ROM, everything was working fine, then all of a sudden top half of the screen is displayed correctly, the bottom half is always flickering. This occurs in the bootloader as well. Anyone would think that HTC decided to make sure the phone only works for two years and a few weeks after the warranty expires to make sure it experiences problems.
Hey Guys, I have been beating my head against a brick wall trying to fix my phone.
Yesterday I was on a call with someone and suddenly I lost service (not uncommon for where I was since I have weak service there), but this time the phone was frozen. The dialer screen was on but was frozen. My phone would not react to anything. So naturally I pulled the battery and rebooted the phone. The phone started up as normally it would but then after 5 minutes of the phone running it froze again. During those five minutes I never received any cell signal.
The most recent "work" I had done on my phone was change the kernel to the AK Kernel on the guide here. This was done 3 days before anything started happening. I tried a new kernel because ever since upgrading to Paranoid 3.0 my phone was acting slow and occasionally I would get a screen of death typically about once a day. The 3 days that I had the new kernel, everything was working great (phone was faster, responsive and no SOD).
I tried restoring a nandroid before upgrading the kernel and it made no difference. Ever since the first time my phone down freezes after 3-5 mins after booting up. Nothing that I have tried has fixed the issue.
I have done a clean install, tried locking and re-rooting, tried a different kernel. All to no avail. Please help I am thinking there is something seriously wrong and may need to take it back to verizon. I am trying to restore my device to stock but am unable to do so. I have been using this guide: Restore to Stock. Any suggestions to make it "clean" enough to get verizon to replace it?
I'm going through withdrawals, please help!
Could not fix it, so I contacted tech support and explained everything that I did to try to fix and they just sent me a warranty replacement. I hope that it was a device error and not something that was caused by other ROMs or Kernels.
I had a bone stock Verizon Samsung Galaxy Nexus which suddenly began to boot loop last week after receiving a text message.
(1 year warranty is 1 month past)
Upon attempting to do do a factory reset via fastboot - clear everything. start from scratch. I am presented with what seems to be a working phone however if you move through the screens too quickly the phone will reboot.
I have since tried putting several different roms on the phone including flashing back to the stock original all present the same results.
When the phone finally comes up. I wait approximately 10 seconds in between each screen tap otherwise the phone will restart.
does anyone have any insight on this. I have been searching since Saturday night for similar issues/fixes but nobody seems to have mentioned this.
Is there a way to do a hardware test on the phone to see if it is in fact hardware related vs software related?
Thanks in advance for your time and help.
-Nick
focusedonsound said:
I had a bone stock Verizon Samsung Galaxy Nexus which suddenly began to boot loop last week after receiving a text message.
(1 year warranty is 1 month past)
Upon attempting to do do a factory reset via fastboot - clear everything. start from scratch. I am presented with what seems to be a working phone however if you move through the screens too quickly the phone will reboot.
I have since tried putting several different roms on the phone including flashing back to the stock original all present the same results.
When the phone finally comes up. I wait approximately 10 seconds in between each screen tap otherwise the phone will restart.
does anyone have any insight on this. I have been searching since Saturday night for similar issues/fixes but nobody seems to have mentioned this.
Is there a way to do a hardware test on the phone to see if it is in fact hardware related vs software related?
Thanks in advance for your time and help.
-Nick
Click to expand...
Click to collapse
Anyone have any ideas.
focusedonsound said:
Anyone have any ideas.
Click to expand...
Click to collapse
I think it's just an hardware problem.
Something happens when a part of code is executed and the hardware does not respond correctly.
Similar problems happen with desktop computers, a faulty memory module, for example may create a reboot due to the error, or making a driver to crash. These smartphones are little computers...
This is what i think IMHO. I'm a computer technician.
PS. Maybe when you scroll faster the cpu goes at an higher frequency an becomes instable, did you overclocked it in the past? Try to lock the frequency as lower as possible with a custom kernel and verify if the issue appears anyway.
Anyway I'll pay a lot of attention flashing a new kernel or recovery on an instable phone, if it reboots during flash you may brick your device!
I hope this helps.
Thanks for the reply,
This is kind of the theory that I had but I didn't want to make any assumptions. With my computer background I am very familiar and understand how to trouble shoot problems with a computer. However phones area whole new cup of tea.
The phone resided in an otterbox which could have led to overheating and ultimately the processor going bad. I am no so quick to flash a new kernal etc to restrict the frequency.
The thing that I find most odd though is that there have been no similar functionality reports.
-Nick
Hello everyone! I own a Galaxy Nexus that's running one of the Cyanogenmod 4.4 snapshots. While watching a youtube video my phone froze up and shut itself off. I rebooted and after a few moments the same thing happened. When I power up my phone one of two things happen. It either reboots while booting and automatically attempts to boot again or it manages to turn on for a short while and then turns itself off.
I believed the issue was a battery or hardware one at first but after leaving my phone booted in recovery for half an hour with no ill effects I think something else might be up. What do you guys think is the best course of action? The only thing I've done is a factory reset that has done nothing.
Anyone?
Stryking said:
Anyone?
Click to expand...
Click to collapse
Factory Reset and reflash the rom. If that doesn't work try flashing another rom like Vanir. If your phone still shuts off...well unfortunately this may be a hardware related issue, nothing you can do if that's the case. Unless it's your battery which I highly doubt.
I think it's the same thing that happened to me a year ago, check this out:
http://forum.xda-developers.com/galaxy-nexus/help/bricked-phone-t2306672
for me it was a hw related problem, i had to send the phone back to assistance and have it repaired (it was still under warranty).
Good luck :good:
Thank you all for your ideas. I'll report back my findings later today.
Same problem over here. Tried a lot of roms (custom and stock from Google page), took it to assistance (no warranty though) was told is a hardware issue. Since replacing the mainboard its the same price as a new phone... well you know.
But a curios thing happened: tried to flash the Ubuntu Touch rom, same problem (reboots at Ubuntu start screen) and the Firefox-OS, that one worked (considering it's limitations obviously)!
Hi Guys,
i am really confused and a little bit angry. The Following happened to me today:
My Phone (Unrooted, Locked BL) was behaving weird this morning.
It just randomly crashed and wouldn't boot up.
Eventually i got it to boot once or twice, but still it crashed, shut down and Bootloop.
A Reqular Factory Reset did nothing. now i'm trying to install the Regular KDZ-File for the H815, but things are just not working as expected.
Has anyone else had this problem before?
Is it normal that the LG Flash Tool is on 1% for over 5 Minutes and nothing changes on the Phone screen?
I want to know what has broken my phone so bad, cause this time, I just used it the way it was supposed to be used, no hard drops, no rooting, no changing of software in any means.
First LG Phone and it broke with no warning and no explenation. I'm a little disappointed right now.
Greetz
Esok
Same
The same happened to mine. Are you able to get to download mode by powering off your phone and plugging it into your computer? Im able to flash stock ROMs but nothing helps. The phone reboots by itself at random times and makes it into the operating system a few times but is never usable.
martinsavvy said:
The same happened to mine. Are you able to get to download mode by powering off your phone and plugging it into your computer? Im able to flash stock ROMs but nothing helps. The phone reboots by itself at random times and makes it into the operating system a few times but is never usable.
Click to expand...
Click to collapse
Hey,
yes i can get into download mode.
I am able to flash files, but the phone wont boot up anymore.
I just want to save my data, but i guess i wont be able to do so.
So i have to get to the store and get a new g4
Luckily i made a backup of my two weeks ago, so not much will be lost.
I also send an email to the LG customer Service, will post their reply here too.
I am really disappointed by LG at this point, i usually had motorola phones and they didn't have random errors like this one.
I switched to LG, cause G4 sounded awesome, but this error is making me sad.
I am really thinking that i won't buy another LG Product, which is making me sad too, cause usually most things made by them are great.
Greetz Esok
//==============First Request by me:======================
Hello dear LG-Service Team,
i just bought the premium product LG-G4.
Since some days, the Phone is beginning to hang and reboot, resulting in a bootloop.
Sometimes the phone boots, than optimizing Android for about 30 minutes (100+ Apps installed). After this happened, i kann use it again, but not fully.
To shortcut eventual questions:
The Phone is in factory State, no Custom Rom installed. The bootloader is locked and the Phone has not been rooted.
The mistake seems to come from your firmware.
I am really disappointed, because i paid a lot of money and no have a product which is barely usable.
I switched to LG because of the G4 and i don't want to regret this decision.
Kind regards
<<Esok>>
//=========================Reply======================
Dear Mr. <<Esok>>
thanks for Contacting LG-Electronics Germany
We regret the problems you have with your smartphone.
Probably the reason is a Update-Error in the Google Play Services.
To check this, start your device and activate ariplane mode.
in Settings ->Apps->All-> Google Play Services coose Uninstall Updates.
Afterwards turn airplane mode off.
Android will update the Google Play Services with a working Version.
If this is not working and your Phone is in Warranty, you got the possibility to send in the Phone, for a free Hard- and Software Check-up.
To trigger this process, please send us the following data via Email:
Phone Number, name, Adress, Buy date, Imei-Number, Serial Number, Modell, Color and a detailled Description of the Error.
After getting your data, we will send you an reply formular via email, with which you can send in the phone for free.
Please print the Coupon and go to you next mail station.
Please pack the device secure and put the Battery, a copy of the bill and a description of the error in the package too.
You can also bring the Phone to the retailer.
The average time for a repair is 5 Days.
You can also call us on 01806115411 to get contact and boost the process.
I hope i answered all your quetions.
kind regards
<<Lg-Customer Service>>
//===================================================================
Email and response, translated by me, so there might be some mistakes...
I don't like the response, it feels like not being taken seriously.
Well, nevertheless, i will go to the retailer and will see what happens.
I will keep you updated.
What do you think of this response?
Greetz Esok
That response is terrible lol. I called in and they said they do not support my phone because it is an international version. So there was nothing they could do for me.
I have a similiar issue, but mine was due to a OTA update, and I didn't know about the download mode until now.
Thanks.
Any tips when I can get into the download mode? I just wanna recover my personal data (images, and texts)? Flashing STOCK image would preserve the personal data right?
While your phone is off, plug it into your computer while holding volume up. If you are using LG flash tool to flash a .KDZ firmware file, you will come across an option that says Normal flash or CSE Flash. Normal flash will not wipe data, while CSE Flash will. I have flashed stock images and it didn't work. Hopefully it works for you though.
martinsavvy said:
That response is terrible lol. I called in and they said they do not support my phone because it is an international version. So there was nothing they could do for me.
Click to expand...
Click to collapse
+1 I'm in same boat and exact same issue with my H815. I love the device but this is unacceptable.
I'm having the same problem, it just happened to me all of a sudden and now I can't even get to the boot animation. I've been able to get into recovery 2 or 3 times but usually it just restarts before it even gets there. I recently updated to the newest xposed framework (though I've restarted just fine a few times after I installed it), did anyone else here do the same?
When I get home from work I'm going to keep attempting to fix it, I've flashed my current TOT but it failed after rebooting. I don't know if I'm having the same problem as everyone else but I'll update if I can find a solution.
same issue here on the at&t 810. Starting about 3 days ago I started getting random reboots + bootloops. Sometimes it would boot to the LG logo and stick, sometimes to the AT&T logo and stick, sometimes to the OS and freeze after the lock screen appeared. I can get into the OS and use it for awhile, then it will restart and it all begins again. 2 factory resets so far and no dice. I am rooted on 10e but have a warranty device on the way which undoubtedly will be on a higher firmware and will likely miss out on the potential coming bootloader unlock. At this point I am probably going to sell on craigslist and get a 6p. The phone is great when it works and I love the size, the looks, and the screen, but the lag and these reboots are unacceptable.
Just a short update by me:
I gave it to the retailer, they said it would take about 10 Days.
I hope this stuff won't happen again or this was the last time i am buying a LG Product.
I think i would have been better off by sending it directly to LG but nevertheless, maybe giving it to the retailer will make my warranty stay longer
I will keep you updated, including firmware Version the phone has after sending it in and so on.
All of the sudden my phone today just froze leaving me with a black background and no animations, the phone is very hot if I try to use it on that moment. Even when I reboot the phone stays very very slow and says system it's no responding.
What can I do? Even when a Reboot it some times works normal then suddenly does it again.
atrix_noob said:
All of the sudden my phone today just froze leaving me with a black background and no animations, the phone is very hot if I try to use it on that moment. Even when I reboot the phone stays very very slow and says system it's no responding.
What can I do? Even when a Reboot it some times works normal then suddenly does it again.
Click to expand...
Click to collapse
Sounds like a heat problem in your case.
What happens if you pull out the battery, wait 10 minutes to let the phone get cold and than reboot?
Well, no luck on my end. I could only even get into recovery one out of every 50 times or so that I tried, and when I managed to I wasn't able to sideload any system software because it wouldn't initialize the driver (my computer recognized the phone just fine, except the ADB portion). Clearing the data did nothing either. Luckily I'm on Sprint and the phone's being recalled anyway, so I just walked in and they swapped it no questions asked. At least after flashing a TOT and clearing the data they shouldn't have an easy way to tell I was rooted or anything.
esok44 said:
Sounds like a heat problem in your case.
What happens if you pull out the battery, wait 10 minutes to let the phone get cold and than reboot?
Click to expand...
Click to collapse
Thanks for replying, I completely restored phone today and was a success. No more black background.
same random rebooting issue here as well. and I just bought this phone brand new from a 3rd party :/
Update: I seem to have gotten past the problems after updating to 10n. Now running stock debloated 10n rom with no reboot issues (so far)
Update 2: Had 1 - 2 cycle bootloop on 10n
esok44 said:
Just a short update by me:
I gave it to the retailer, they said it would take about 10 Days.
I hope this stuff won't happen again or this was the last time i am buying a LG Product.
I think i would have been better off by sending it directly to LG but nevertheless, maybe giving it to the retailer will make my warranty stay longer
I will keep you updated, including firmware Version the phone has after sending it in and so on.
Click to expand...
Click to collapse
I don't see how you giving your phone to your retailer will extend your warranty. That makes absolutely no sense, since your warranty begins from your date of purchase.
My phone also ended up with the bootloop and having to exchange with a new unit. I'm on the TMO Variant H811.
Sfkn2 said:
I don't see how you giving your phone to your retailer will extend your warranty. That makes absolutely no sense, since your warranty begins from your date of purchase.
My phone also ended up with the bootloop and having to exchange with a new unit. I'm on the TMO Variant H811.
Click to expand...
Click to collapse
Actually German Law is a little bit different.
Regular warranty is not what i meant in my post, i meant the "Gewährleistung" its an additional kind of warranty given out by the retailer.
There are some cases in which this "Gewährleistung", which usually lasts for about 2 Years is made longer. Mostly this happens when the retailer would have to send in a product for the third time, they basically give out a new one, which will be treated like a NEW device. So new Warranty, new "Gewährleistung".
I hope this somehow made sense
Today i got my phone back.
They repaired it.
Everything is like it was before, so i am pretty sure they didn't change it.
Firmware Version is 10d.
The Phone is working so far.
Will keep you updated if anything changes.
Greetz Esok
same issues unlocked ... rooted ... android 6.0 hard reset doesnt work ... kdz method stay at 5% and nothing happend .. etc etc