Develop Bugs

White screen of death

Hello everybody,
I seem to have a major problem with my XDA Orbit: Not only it shuts down with no apparent reason so that I have to reset it, but it shows sometimes the dreaded "white screen of death" - from now on "WHISOD". The screen all of the sudden slowly goes white and sometimes shows dark vertical bands. After that - if I am lucky - I can reset the device, however a couple of times I already had to hard reset end even reflash it.
I have already checked software and plugin problems and would rather say that it seems to be a hardware problem. Any ideas out there. They would be highly appreciated.
Best regards,
Smack

i had the same problem and as at now my phone is dead becuase i did not flash it with the original rom. look for the rom it came with and flash it to the phone ,like how u first got the phone or u will loos ur phone very soon

I am not at all sure if it has to do with the ROM. I have tried different ROMs to check the error but it appeared with all of them. However the next time I will try again with the latest official ROM.
Thanks for the comment and your help. BTW Did you send your Orbit in for repair?
Regards,
Smack

Hi, do you use the uspl before every new rom install? Try it.
I have the same problem, my htc3300 is almost dead I think. No way I can even turn it on, allways end in the windows screen, and it was because I didn`t use the uspl before last rom install.
Give it a try, and let us know.
See ya.

Thanks. No flashing problem. I have flashed a couple of devices (always unlocking them before ;-) )and have had no problems whatsoever.
The problem I mentioned is not connected to any earlier flashing. The device works a couple of hours perfectly. However suddenly it starts to behave like crazy.
Now to your problem: If you can get into boot loader modus you will most probably be able to unlock your item. Search for uspl and download it. Then get into boot loader mode (press voice recorder button and power button while resetting the device) and you will get a three colored screen. Then connect the USB cable. You will see "usb" in small fonts on the screen of the device. Now you can run uspl. With a little luck the device starts again. However you can flash it again with a fresh ROM the same way (after unlocking it). This may (!) work.
Regards,
Smack

Hello,
I have the same problem, I already hard reset end even reflash my p3300 many times with different ROM.
I even tried running it for some time with and without the micro SD, ending with the same result: the screen of death.
Any ideas , tips, anyone ?
Thanks,
Roundi

Ok, I tried the following: Just take the battery out for six or seven hours and insert it again. The device seems to run smoother. Will keep you posted. Tell me if it works out for you.
Regards,
Smack

Ok, just removed the battery, I will leave till tomorrow morning.
I will keep you updated.
Thanks,
Roundi.

I have same problem here - though mine is the second phone and the fifth motherboard I've had. HTC just don't seem to able to fix it. I'm now trying to get a refund.

Hi, Jem.
Yes that's something I have thought about too. Did you you use the original ROM? However right now the system seems to be more stable. I have had only one blank screen after removing the battery (and one shut down).
Regards,
Smack

I have just put in the battery and switched on the phone after almost 24h.
So far so good.... I will try to use it for a while and will let you know.
Regards,
Roundi

Had the same problem again, when using Mortplayer. I have Mortplayer installed on the SD card. Could it be that the problems arise, when there is heavy usage of the SD Card?
Any ideas are welcome.
Regards,
Smack

Again it went SOD shortly after turning it on. I didn't launch any applications.
I am stuck here.....

fault - no display, can only see backlight

ROM: LeeDroid v1.3 i think
Recovery: Clockwork
Over the week I've noticed my screen been playing up abit. The display sometimes went dim (though it was natural due to my auto brightness).
Today, I cannot see my screen at all. Did the obvious troubleshooting steps.
- take out battery, simcard, sdcard,
- insert battery, enter to recovery mode
nothing, I can feel the phone vibrate on bootup, still no display.
Was thinking sending it away for warranty, but the phone has been rooted.
Will this cause any issues?

I suppose it will cause issues. Except if they swap it instantly in service.
The only thing you can do is to run a 1, 32 ruu and than if it does not fix going blindly and try to revert ENG s-off if you had.
Sent from my LeeDroided Desire HD

I was haa similar issue. The lockscreen would show for like 2 seconds after boot but then the screen would go black and the backlight would still be on It was like my phone had frozen with the screen off. I flashed the rom again but without wiping so i could backup everything then done a full wipe.
Leedroid 1.4.1

K Dotty said:
I was haa similar issue. The lockscreen would show for like 2 seconds after boot but then the screen would go black and the backlight would still be on It was like my phone had frozen with the screen off. I flashed the rom again but without wiping so i could backup everything then done a full wipe.
Leedroid 1.4.1
Click to expand...
Click to collapse
I would like to reflash with a newer rom, can't I can't even see my screen.
Can't get into recovery because screen has no display.
Phone as good as a paperweight, not even a torch
Will have to send away for warranty replacement

iamkuza said:
Was thinking sending it away for warranty, but the phone has been rooted.
Will this cause any issues?
Click to expand...
Click to collapse
To be honest, I was reading the Limited Warranty pamphlet that was in the phone's box last night.
It explicitly states that ONLY hardware components is covered by the limited warranty and specifically excluded software and accessories from the limited warranty. (Sorry, dont have the exact wording now, but it is noted in point 4)
So if there is no warranty on software, how can modifying the software that does not alter the function of the hardware void your warranty?
I am no lawyer, but this sounds pretty straight forward to me.
I highly doubt it will hold up in court, if tested.
If they do contest it. Tell them to put on the default stock ROM and see if the problem still persist.

URGENT help with boot screen, how to log it?

[Warming up]
I've been having problems lately trying to figure out the problem..
So, first i suspected the SD card, doesn't seem like my original 16GB card was the problem, because i bought 2 new 32GB Micro SDHC cards already, same problem..
[Now the problem]
80% of the times when i reboot and go into recovery and flash a couple of roms, or reboots in general, i for the most part get stuck in Bootscreen, if i try to wipe Cache and Dalvik-Cache, it sometimes solves the problem and 20% of the times i can get into the system, the other 80% of the times that i actually succeed into getting the rom to load up, i mostly get stuck there aswell, untill it reboots the phone, and im back at the imfamous bootscreen...
So, i've figured, is there anyway for me to log the stuff that is happening at the boot screen? because im curious to what the problem might be..
[The things i've done already]
Everything is formated as EXT4, and has been so since Mike introduced it with his rom..
i've tried Mikes rom, Unity, Honey roms, Coredroid, RCmix, all the same on all of them.
I always wipe my phone fully before i boot the rom, mostly with Mikes Super Wipe Script, but sometimes with the wipe zip mentioned from the Rom Dev explicitly telling me to use that..
I always let the rom boot 2 times before i start flashing themes and stuff..
Just going Stock rom doesn't help either, i've tried that aswell, no change.
I've cleaned the phone, from top to toe.. (brushed and cleaned with special liquid)
I've tried different Micro SDHC cards, 1 of em was a counterfeit card, the newest one works just flawlessly, i've benchmarked, checked for errors and even done a Bluff check on it, all working 100% nominal.
CPU running at 998Mhz, just incase..
[Ending]
So, does anyone have any suggestions?.. Does anyone have any way for me to get logs of the Bootscreen (as its a wallpaper, i have no chance in actually seeing what is happening)
Are there any ADB commands i could use to check errors in bootscreen? Any diagnostics tests?
Maybe even a way to refresh the Bootloader with ADB commands?..
ANY help would be greatly appreciated!!

You have some pretty serious problems here. Not that I could diagnose it, but it sounded like hardware related problems to me. Btw, here's the link about boot log you've requested.
http://forum.xda-developers.com/showthread.php?t=1025561&highlight=Boot+logcat
8penned from my blazing fast DHD

drpsyko said:
You have some pretty serious problems here. Not that I could diagnose it, but it sounded like hardware related problems to me. Btw, here's the link about boot log you've requested.
http://forum.xda-developers.com/showthread.php?t=1025561&highlight=Boot+logcat
8penned from my blazing fast DHD
Click to expand...
Click to collapse
Have to agree on that
Do you still have warranty?

drpsyko said:
You have some pretty serious problems here. Not that I could diagnose it, but it sounded like hardware related problems to me. Btw, here's the link about boot log you've requested.
http://forum.xda-developers.com/showthread.php?t=1025561&highlight=Boot+logcat
8penned from my blazing fast DHD
Click to expand...
Click to collapse
Thanks man, very much appreciated!
I'll run some logs tomorrow and see whats up with the phone, i actually got the phone running optimal again with yet another fresh rom flash and it all seems to work, have only restarted the phone 2 times, as im afraid of restarting the phone and get stuck again..
If i do get stuck, im stuck forever, and have to try above mentions i've done before, wipe cache and dalvik-cache, sometimes this works, most of the times it doesn't, and i end up fully wiping a couple of times and reflashing roms untill it works.. (I know this might sound like an SD card problem, but its not, i've gone thrue this with a couple of programs)
Anyway, a thousand thanks for that link, will probably help me quiet some..
madmaxx82 said:
Have to agree on that
Do you still have warranty?
Click to expand...
Click to collapse
Aye, this phone i have in my hands right now has already been in for repairs before and they changed the PCB of the phone, got a new IMEI number and all that..
But i do have warranty left for it, but i have to iron out the problem before i send it in, don't wanna risk being sent back to me and i have to pay lots of $ for their trouble (you know how HTC 3rd party repair centers works).. Plus they might actually scratch my screen some more as they did when i last sent it in...
Well, i have another "minor" problem with the phone aswell, not sure if its my phone or a general new cosmetic problem occurring on phones sent in for repairs, as i haven't noticed it on my earlier phone (Well theoretically the same phone).. Is that when i look at the screen in pitch black moving screens, i can see a distinct line going from Top Right to Bottom Left corner, and the Top Left side of the screen is black, and the lower right part of the screen is black/grey, you can see the difference, but not noticeable when your actually booted up, only in the Bootanimation part is it visible, i've tried different Bootanimations and everyone that has a Black background has this cosmetically problem.
Aah crap, Wall of text..

Haha just gonna add that i installed both apps you mentioned earlier, and the phone feels more like a Dev phone now, but anyway, it all worked great, not sure if it logged anything yet, didnt find anything in the app yet if it does..
I noticed something strange though, Gsensor Enabled, then right before bootup, Gsensor Disabled..
Have no idea why it does that, have no problem with Gsensor though..
Edit:
6 successful restarts!! That's something new!
I have no idea why its behaving this good.. Well time will tell..

HTC One X Screen won't turn on, touchscreen still work???

I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me

try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,

have you tried starting in bootloader and factory resetting?

glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before

So the screen works in bootloader?

maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode

Hardware fault for sure.

Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse

I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app

JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???

،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck

Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2

My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.

mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.

This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse

I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.

It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.

nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.

Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.

OneX has too much issue with Screen . WTF with HTC?

GSM Galaxy Nexus stuck rebooting

Hello everyone! I own a Galaxy Nexus that's running one of the Cyanogenmod 4.4 snapshots. While watching a youtube video my phone froze up and shut itself off. I rebooted and after a few moments the same thing happened. When I power up my phone one of two things happen. It either reboots while booting and automatically attempts to boot again or it manages to turn on for a short while and then turns itself off.
I believed the issue was a battery or hardware one at first but after leaving my phone booted in recovery for half an hour with no ill effects I think something else might be up. What do you guys think is the best course of action? The only thing I've done is a factory reset that has done nothing.

Anyone?

Stryking said:
Anyone?
Click to expand...
Click to collapse
Factory Reset and reflash the rom. If that doesn't work try flashing another rom like Vanir. If your phone still shuts off...well unfortunately this may be a hardware related issue, nothing you can do if that's the case. Unless it's your battery which I highly doubt.

I think it's the same thing that happened to me a year ago, check this out:
http://forum.xda-developers.com/galaxy-nexus/help/bricked-phone-t2306672
for me it was a hw related problem, i had to send the phone back to assistance and have it repaired (it was still under warranty).
Good luck :good:

Thank you all for your ideas. I'll report back my findings later today.

Same problem over here. Tried a lot of roms (custom and stock from Google page), took it to assistance (no warranty though) was told is a hardware issue. Since replacing the mainboard its the same price as a new phone... well you know.
But a curios thing happened: tried to flash the Ubuntu Touch rom, same problem (reboots at Ubuntu start screen) and the Firefox-OS, that one worked (considering it's limitations obviously)!