Sprint service in DC - Sprint Samsung Galaxy Note II

Ok so i live in baltimore but work in silver spring minutes outside DC. When im in Baltimore my phone works fine data and calling. But as soon as i get in silver spring my phone gos crazy. In and out of servive. I get messages that wont download. People call and i never get it. And voicemails dont come in until i leave and head back to baltimore. I had my s3 and my note 2 checked by the tech at the corporate store and they said my phones are fine. This has been going on since August.
So ive been calling sprint since i 1st noticed the problem in August and everytime its the same story. They tell me theres a bad tower servicing that area that has an open ticket. And that i can expect the problem to be fixed in a few days. I called today and got the same BS. Can someone who maybe works for sprint or knows more info tell me exzactly whats going on and what i should do? Ive been with sprint 11 years and put up with alot but its to the point my jobs in jeopardy. Im not getting calls from other employees or my boss. I drop calls all the time. The tech said i had a 21% dropped call rate.
I really dont want to leave sprint but i spend about 9 hrs a day in sipver spring and my phones useless there. I have 3 lines that the contracts up on in march. My etf fee on each line is only $50 but heck i could sell my e4gt and pay that plus have a note 2 and gs3 to sell. Should i demand a credit? How many other people in that area are having this problem? Whats everyone elses thoughts?
Sent from my SPH-L900 using xda app-developers app

()

bmoreboy02 said:
Ok so i live in baltimore but work in silver spring minutes outside DC. When im in Baltimore my phone works fine data and calling. But as soon as i get in silver spring my phone gos crazy. In and out of servive. I get messages that wont download. People call and i never get it. And voicemails dont come in until i leave and head back to baltimore. I had my s3 and my note 2 checked by the tech at the corporate store and they said my phones are fine. This has been going on since August.
So ive been calling sprint since i 1st noticed the problem in August and everytime its the same story. They tell me theres a bad tower servicing that area that has an open ticket. And that i can expect the problem to be fixed in a few days. I called today and got the same BS. Can someone who maybe works for sprint or knows more info tell me exzactly whats going on and what i should do? Ive been with sprint 11 years and put up with alot but its to the point my jobs in jeopardy. Im not getting calls from other employees or my boss. I drop calls all the time. The tech said i had a 21% dropped call rate.
I really dont want to leave sprint but i spend about 9 hrs a day in sipver spring and my phones useless there. I have 3 lines that the contracts up on in march. My etf fee on each line is only $50 but heck i could sell my e4gt and pay that plus have a note 2 and gs3 to sell. Should i demand a credit? How many other people in that area are having this problem? Whats everyone elses thoughts?
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
I agree. DC Sprint service sucks.

I live right outside dc northern va and I noticed they are working on towers to get 4g there so that might be the reason
Sent from my SPH-L900 using Tapatalk 2

I was over in pg country and caught a glimpse of lte so can't wait for that.. I get pretty good service.. Even better then some of my family on at&t that's in dc
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition

i've started getting 4g around the lorton va area and i get it good at work BUT it still seems like 3g since the towers are being upgraded can't wait till they are atleast 50%

I thought it was bc of the upgrades also but when they did it in baltimore last summer it only acted up for maybe a month. This has been goin on since august in silver spring. They keep tellin me its a damged tower it has an open ticket but nothins getting fixed
Sent from my SPH-L900 using xda app-developers app

bmoreboy02 said:
I thought it was bc of the upgrades also but when they did it in baltimore last summer it only acted up for maybe a month. This has been goin on since august in silver spring. They keep tellin me its a damged tower it has an open ticket but nothins getting fixed
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
LMAO that's what they told me too!

I work in lorton outside of DC and for a while service was horrible now recently I get 4g there
Sent from my Nexus 7 using xda app-developers app

You could always flash 25010 prl that has 800mhz support in the Baltimore area now. The
Sent from a little old Note 2

Got 14364 Up/ 4968 Down at Home Depot in College Park today!:good:

I live in Nova... Sprint Service is pretty ****ty.
Then i flashed the Verizon PRL and everything is so much better. Service in underground stations i didnt have before and fixed a ton of deadzones. I dont loose phone service in elevators anymore.

rawdikrik said:
I live in Nova... Sprint Service is pretty ****ty.
Then i flashed the Verizon PRL and everything is so much better. Service in underground stations i didnt have before and fixed a ton of deadzones. I dont loose phone service in elevators anymore.
Click to expand...
Click to collapse
Which PRL?

Today @ home mine is horrible in NOVA .. ive had 0 bars and roaming all day
Sent from my SPH-L900 using xda app-developers app

I was in Silver Spring yesterday. Signal was a compete mess, you are right.

intelli78 said:
I was in Silver Spring yesterday. Signal was a compete mess, you are right.
Click to expand...
Click to collapse
Its redicilous man. Ive never seen anything like it. I mean i cant keep a call longer then 5 mins without dropping it. I cant download pics or email attatchments.
Sent from my SPH-L900 using xda app-developers app

Wish my service was like that, that would mean there were firing up the upgraded equipment at several sites here.
Sent from a little old Note 2

bmoreboy02 said:
Its redicilous man. Ive never seen anything like it. I mean i cant keep a call longer then 5 mins without dropping it. I cant download pics or email attatchments.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Yeah. I didn't try voice, but I was trying to navigate with maps and it was not working at all. This was over a pretty large area as well, not just downtown Silver Spring.
I will give Sprint a call and pile another complaint on for you. I'll report back with what they say.

Related

Sprint and Me

Ok, So I am incredibly unsatisfied with Sprint's service as of late. I purchased the Epic 4g Touch and experienced the dreaded "Loss Of Service" bug frequently. I was within my 14 day return limit so I went into the Visalia California Sprint Store to swap out for a different model (namely the Evo 3d which I traded in for the e4gt). I also signed 5 of my friends up with sprint as well and 2 of them got the e4gt and had the same exact issues. They convinced me to try a replacement and assured me that if it still experienced that bug I could return it within 14 days of receiving the replacement phone. The replacement phone was worse than the one I had originally and lost service every hour. I missed several calls from work leaving my employer under the impression I was angry and ignoring her and almost cost me my job. So I went in to the Visalia California store yet again to get a replacement model. I spoke with the same woman that convinced me to get the replacement model (She was also the manager) and she stated that the device was out of its 14 days since the FIRST device and that I couldn't get a different model (see what she did there?). So I went home and called Sprint off of another line and spent 4 hours total on hold. I hung up and called Sprint tech support and after running tests and walking me through updates and such the rep spoke with a manager on his end and concluded that I needed a different model of phone. He stated that he would note that down in the ticket and to go into the Visalia California store and they would give me a different model. So I went in to the store and spoke with the manager yet again. This time after reading the ticket she became rude and uncivil stating that the ticket says "customer needs to try a different model of phone" and that they didn't have to provide it for me and that even if it did, corporate cannot make them give me a different model. The whole time I was civil and polite but my frustration was building. I drove an hour to the Sprint store in Fresno only to find out that Visalia had to handle my case and that they could not even replace it with the same model. So I found a man on craigslist and traded it for a Nexus S 4g. I plan on paying out my contract asap and switching to Verizon. They know how to treat a customer.
/End rant/
Call account services, and speak with a manager. They should be able to escalate a claim. Or at least do something more for you.
Sent from my Nexus S 4G using Tapatalk
Account services was the first call I made. they would transfer and drop me. This literally happened 12 times.
Wow that's crazy. Sprint is actually really cool here and if there's notes on your account the corporate store will always honor what they tell you on the phone. They even replaced an Evo with a bad speaker that my buddy had bought at an "authorized retailer" AFTER his 30 days were up.
I'd fight them so hard on this. Look for any sites that rate local businesses and flame that chick like there's no tomorrow. Also threaten and follow up with a complaint to the BBB. You don't have to take that treatment from anyone.
Sent from my SPH-D710 using xda premium
I already traded my phone to someone else so I doubt they will do anything for me.
But yeah I will report them. didn't have to deal with sh*t like this with the big red
Yeah probably a little late since you traded for a nexus. You could have at least sold the e4gt to pay the early termination fees and just left sprint.
Sent from my §ãM§ûñG GåLâXÿ §2 éPîç 4G TøùçH
So your not making the ics rom? Haha....
Sent from my Epic touch 4G using xda premium
jeffyv2 said:
So your not making the ics rom? Haha....
Sent from my Epic touch 4G using xda premium
Click to expand...
Click to collapse
Hahaha not for the e4gt that's for sure xD
And yeah I needed a working phone asap so at the time it seemed the best option. I can pay the fees I just refuse to. I tried to pull that card and they transferred me to a manager which i was conveniently disconnected from in the process.
Wait what the hell? Verizon and AT&T both limit your data now? WTF I cant do that God they are sooo lucky I need a phone. So I get a choice between sh*tty customer service and sh*tty cellphone service... I can't live in this world anymore
T-Mobile and Sprint have the best customer service IMO. But if T-Mobile is absorbed by AT&T... game over.
Sent from my Nexus S 4G using Tapatalk
Did u trade the epic touch and nexus s straight up?
Sent From My Evo Killer!!!
I know how to get unlimited data on att
Sent from my SPH-D710 using xda premium
n00b1269 said:
I know how to get unlimited data on att
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Mind sharing?
Sent from my Nexus S 4G using xda premium
n00b1269 said:
I know how to get unlimited data on att
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
But didn't they announce throttling after 2gigs of use? I know tmobile did already and god knows AT&T will not be outdone as far as giving people less for their money.
Sent from my SPH-D710 using xda premium
Activate a new account with a 2g iPhone. Do the activation thru iTunes and select unlimited data, wait a week it so and switch your sim to the phone you want the unlimited data on and call care and update the imei .
Sent from my SPH-D710 using xda premium
n00b1269 said:
Activate a new account with a 2g iPhone. Do the activation thru iTunes and select unlimited data, wait a week it so and switch your sim to the phone you want the unlimited data on and call care and update the imei .
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
And that works? With no throttling etc
Sent from my Nexus S 4G using xda premium
Haven't got a report of any problem yet with it.
Sent from my SPH-D710 using xda premium
n00b1269 said:
Haven't got a report of any problem yet with it.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Sounds awesome. Thanks for sharing.
Sent From My Evo Killer!!!
I wish you luck. I switched from Verizon because the customer service for me was about equivalent to being at the license bureau.
I thought California required a 30 day "trial" period
timinator94 said:
Ok, So I am incredibly unsatisfied with Sprint's service as of late. I purchased the Epic 4g Touch and experienced the dreaded "Loss Of Service" bug frequently. I was within my 14 day return limit so I went into the Visalia California Sprint Store to swap out for a different model (namely the Evo 3d which I traded in for the e4gt). I also signed 5 of my friends up with sprint as well and 2 of them got the e4gt and had the same exact issues. They convinced me to try a replacement and assured me that if it still experienced that bug I could return it within 14 days of receiving the replacement phone. The replacement phone was worse than the one I had originally and lost service every hour. I missed several calls from work leaving my employer under the impression I was angry and ignoring her and almost cost me my job. So I went in to the Visalia California store yet again to get a replacement model. I spoke with the same woman that convinced me to get the replacement model (She was also the manager) and she stated that the device was out of its 14 days since the FIRST device and that I couldn't get a different model (see what she did there?). So I went home and called Sprint off of another line and spent 4 hours total on hold. I hung up and called Sprint tech support and after running tests and walking me through updates and such the rep spoke with a manager on his end and concluded that I needed a different model of phone. He stated that he would note that down in the ticket and to go into the Visalia California store and they would give me a different model. So I went in to the store and spoke with the manager yet again. This time after reading the ticket she became rude and uncivil stating that the ticket says "customer needs to try a different model of phone" and that they didn't have to provide it for me and that even if it did, corporate cannot make them give me a different model. The whole time I was civil and polite but my frustration was building. I drove an hour to the Sprint store in Fresno only to find out that Visalia had to handle my case and that they could not even replace it with the same model. So I found a man on craigslist and traded it for a Nexus S 4g. I plan on paying out my contract asap and switching to Verizon. They know how to treat a customer.
/End rant/
Click to expand...
Click to collapse
Sent from my MB855 using XDA App

Speedtest screenshots, and Sprint

If I was to send Sprint speed test screenshots with my phone rooted (TNz Blend ROM) would they say anything?
Imho I don't think it would accomplish anything. I'm guessing your hopes are that sprint will have a visual of what they already know..their data speeds blow. Don't get me wrong, the squeaky wheel gets the oil, but I think sprint would just dismiss it. Especially coming from a "modded" device.
Sent from this phone
patrick_1 said:
Imho I don't think it would accomplish anything. I'm guessing your hopes are that sprint will have a visual of what they already know..their data speeds blow. Don't get me wrong, the squeaky wheel gets the oil, but I think sprint would just dismiss it. Especially coming from a "modded" device.
Sent from this phone
Click to expand...
Click to collapse
Well I couldn't agree more. However, a theme park has moved into my area and during the day I nor can anyone else I know that has sprint send or receive calls or text at least 75% of the time. Also less than dial up speeds during the day. Like .02Mbps to .08Mbps. I the really early morning hours I'be gotten up to 2Mbps, on average 1.30Mbps. I mean my network location works everywhere but where I live... (the crap tower)
Sent from my SPH-D710 using Tapatalk
niv3d said:
Well I couldn't agree more. However, a theme park has moved into my area and during the day I nor can anyone else I know that has sprint send or receive calls or text at least 75% of the time. Also less than dial up speeds during the day. Like .02Mbps to .08Mbps. I the really early morning hours I'be gotten up to 2Mbps, on average 1.30Mbps. I mean my network location works everywhere but where I live... (the crap tower)
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
I've heard of people successfully receiving one of those broadband powered Sprint mobile extenders...like a mini cell tower powered by your broadband connection (AIRAVE). Just call them, complain that you're having problems with cellular reception in your home and state whether or not the company is planning on implementing any fixes for this situation. They'll probably make you run some diagnostics on your phone but state that a friend of yours was given one of those and see what they say? YMMV
Call this: 866 556 7310
Tell them you have problems with reception in and around your house, and is tired of having to walk mad far to get reception. Ask them if they could supply you with their AIRAVE.
Yea man. An Airave. I actually have 2 of them lol. My house is fine but 30 feet outside of my house or anywhere near that tower I'm toast
Sent from my SPH-D710 using Tapatalk
Ok yeah, that's ridiculous. They need to reevaluate that area and upgrade the tower that's being pulled from. There is a section on sprints web page that, once you've put in your zip, will show you tower placement and whether that tower has been or is scheduled to be upgraded. Let sprint know you've noticed this, they want to retain you as a customer, if anything they'll credit you're acct for the inconvenience. I have to admit, they DO have great customer service when faced with a legitimate complaint.
Sent from this phone
patrick_1 said:
Ok yeah, that's ridiculous. They need to reevaluate that area and upgrade the tower that's being pulled from. There is a section on sprints web page that, once you've put in your zip, will show you tower placement and whether that tower has been or is scheduled to be upgraded. Let sprint know you've noticed this, they want to retain you as a customer, if anything they'll credit you're acct for the inconvenience. I have to admit, they DO have great customer service when faced with a legitimate complaint.
Sent from this phone
Click to expand...
Click to collapse
Ohhh trust me I've had ohh about 10 tickets open myself. Not to mention others who have called. I've gotten my share of credits also. At one point they apparently had 10 tickets open at once. I've talked to many supervisors and a couple engineers about it. This has been happening since October. They said its been "fixed" 4 times now. I LOL at that
Sent from my SPH-D710 using Tapatalk
niv3d said:
Ohhh trust me I've had ohh about 10 tickets open myself. Not to mention others who have called. I've gotten my share of credits also. At one point they apparently had 10 tickets open at once. I've talked to many supervisors and a couple engineers about it. This has been happening since October. They said its been "fixed" 4 times now. I LOL at that
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Haha 10 tix! Outstanding!
Sent from this phone
dcxgod said:
I've heard of people successfully receiving one of those broadband powered Sprint mobile extenders...like a mini cell tower powered by your broadband connection (AIRAVE). Just call them, complain that you're having problems with cellular reception in your home and state whether or not the company is planning on implementing any fixes for this situation. They'll probably make you run some diagnostics on your phone but state that a friend of yours was given one of those and see what they say? YMMV
Call this: 866 556 7310
Tell them you have problems with reception in and around your house, and is tired of having to walk mad far to get reception. Ask them if they could supply you with their AIRAVE.
Click to expand...
Click to collapse
niv3d said:
Yea man. An Airave. I actually have 2 of them lol. My house is fine but 30 feet outside of my house or anywhere near that tower I'm toast
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Yeah, about AIRAVE, it may boost your singal, but in my case it duplicated my texts or caused some not to go out. I turn AIRAVE off and everything is fine. As soon as it's back on, boom 2,3 copies of the same text come randomly.

Airave for free

So today I called sprint and told them I had crappy service at my house, so he starts asking the usual questions, (I also a new customer since last November, not sure if it matters) so then he tells I might qualify for airave. He asked me if I had hi speed internet, said yes, the he said it was going to pay $130 onetime fee no monthly fee also! I played stupid and I said "what that is crazy, how come my cousin got it for free?" (that was a lie lol) so he says hmmm really give one second ill see if can work something out..... He comes back and said well I talked to my boss and he said you can have it for free. Sweet!!! But I did have crappy service! But ever since that call im getting better 4G, but still two bars, I dont care cuz I mostly text and email.
Someone should see if they can get one for free also lol just say what I said "that's crazy, my cousin got it for free!" Lol good luck
Sent from my SPH-D710 using xda premium
krazy_smokezalot said:
So today I called sprint and told them I had crappy service at my house, so he starts asking the usual questions, (I also a new customer since last November, not sure if it matters) so then he tells I might qualify for airave. He asked me if I had hi speed internet, said yes, the he said it was going to pay $130 onetime fee no monthly fee also! I played stupid and I said "what that is crazy, how come my cousin got it for free?" (that was a lie lol) so he says hmmm really give one second ill see if can work something out..... He comes back and said well I talked to my boss and he said you can have it for free. Sweet!!! But I did have crappy service! But ever since that call im getting better 4G, but still two bars, I dont care cuz I mostly text and email.
Someone should see if they can get one for free also lol just say what I said "that's crazy, my cousin got it for free!" Lol good luck
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I can't tell from your posts if you are trolling or not... If not I apologize. Anyways, congrats on the airave. Getting it for free is very common
Sent from my GT-P1000 using xda premium
Sounds pretty awesome. So we need to qualify for Airave? I wonder what it takes... I get like 0.5 Mbps or less with any modem on 3G at my house and max at like 3.5 Mbps with any modem on 4G.
iniz94 said:
Sounds pretty awesome. So we need to qualify for Airave? I wonder what it takes... I get like 0.5 Mbps or less with any modem on 3G at my house and max at like 3.5 Mbps with any modem on 4G.
Click to expand...
Click to collapse
Yea me too I tried all modems still crappy service... And as for qualification im not to sure but all he asked was if I had hi speed internet thats about it from what I can remember
Sent from my SPH-D710 using xda premium
I got mine free too a while back... It's sitting in a box unused because the new modems that I flashed have removed the Los issues.
Sent from my SPH-D710 using XDA App
Mine was free, but I don't use it, it causes more problems than its worth.
phatmanxxl said:
Mine was free, but I don't use it, it causes more problems than its worth.
Click to expand...
Click to collapse
I said that exact same thing a while back and unplugged mine. Then later I plugged it back in because I really do get poor reception at my house SOMETIMES.
It seems the problems I had with my Airrave, I could have avoided by simply leaving my phones Wi-Fi turned off. I spoke with Sprint and it seems there's some type of conflict if you turn your phones wi-fi on and try to use the Airrave at the same time? they say "some" devices are luckey and can do both..My Epic Touch was one of the luckey ones "most of the time..except for text messages. For some reason, I wasn't always getting my texts?
Now I really like my Airrave and think its a great service (specially for FREE) I just have to remember two things:
1) At home, leave my phone's wi-fi turned off.
2) As I drive away from my house and decide to place a call I have to make sure I wait till I'm clear of my router, because for some reason the Airrave has a tough time switching from the router to a normal Sprint tower. If I don't the call tends to drop and I end up having to try again.
Other than this, I think its a screeming good deal though, THANKYOU Sprint!
The problem with the airave is that you have to have a good upload Internet connection. If you seed or use upload bandwidth while your talking people can't hear you that we'll.
I also got the Airave for free, I recently moved to Texas, and I have almost no signal in my house. The first day in the house, I have missed at east 6 phone calls.
After I phone call, Sprint sent me an Airave at no charge and it solved the problem. I can now use my phone and place phone calls!
I have been with Sprint for 9 years and I can only praise their customer service.
Well I guess it wouldn't be that useful for me since my reception is fine, but network speeds are slow. My home wifi is amazing though so I don't really use mobile network unless outside
Sent from my SPH-D710 using XDA App
krazy_smokezalot said:
So today I called sprint and told them I had crappy service at my house, so he starts asking the usual questions, (I also a new customer since last November, not sure if it matters) so then he tells I might qualify for airave. He asked me if I had hi speed internet, said yes, the he said it was going to pay $130 onetime fee no monthly fee also! I played stupid and I said "what that is crazy, how come my cousin got it for free?" (that was a lie lol) so he says hmmm really give one second ill see if can work something out..... He comes back and said well I talked to my boss and he said you can have it for free. Sweet!!! But I did have crappy service! But ever since that call im getting better 4G, but still two bars, I dont care cuz I mostly text and email.
Someone should see if they can get one for free also lol just say what I said "that's crazy, my cousin got it for free!" Lol good luck
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
lmao please do not do what he did, to clarify, we offer Airave for customers who are at risk of canceling due to poor coverage inside buildings. sorry but if you were on my line and tried to strong arm me to give it to you then I WOULD charge you, FYI I can see if you have bad service and I can see what tower and what side of that tower you are having bad service on. point im making please dont try to lie to your agent, it seriously makes our job easier to not help you
Airaves do hurt your home broadband speed considerably. So take that into consideration
Sent from my SPH-D710 using xda premium
mkzbdroid said:
lmao please do not do what he did, to clarify, we offer Airave for customers who are at risk of canceling due to poor coverage inside buildings. sorry but if you were on my line and tried to strong arm me to give it to you then I WOULD charge you, FYI I can see if you have bad service and I can see what tower and what side of that tower you are having bad service on. point im making please dont try to lie to your agent, it seriously makes our job easier to not help you
Click to expand...
Click to collapse
But I do have crap service! Hell I had my credit card ready to drop the Early termination fee and spend extra at Verizon and get my moneys worth! But since I talk to all reps with respect I usually get what im calling for EVEN when I was with Tmobile!!!
Also you are the type of reps I have no respect for! Put your self in my shoes. Tell me how it feels to pay for full service and only get half!! Wtf where they do that at!?? It like I buy a full tank of gas and it only fills it half way! Go kick rocks you azz
Sent from my SPH-D710 using xda premium
Korey_Nicholson said:
Airaves do hurt your home broadband speed considerably. So take that into consideration
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Really?? Interesting... I have verzion FiOs will that have better results?? the only person who use it for big stuff is me I download ROMs and watch Netflix other than that me family uses it for Web browsing
Sent from my SPH-D710 using xda premium
krazy_smokezalot said:
Really?? Interesting... I have verzion FiOs will that have better results?? the only person who use it for big stuff is me I download ROMs and watch Netflix other than that me family uses it for Web browsing
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
No matter what you have... It uses a massive amount of download and upload speed. It's basically a lag switch lol
Sent from my SPH-D710 using xda premium
Korey_Nicholson said:
No matter what you have... It uses a massive amount of download and upload speed. It's basically a lag switch lol
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
can I lagswitch on mw3!? Lol jk
Sent from my SPH-D710 using XDA App
krazy_smokezalot said:
But I do have crap service! Hell I had my credit card ready to drop the Early termination fee and spend extra at Verizon and get my moneys worth! But since I talk to all reps with respect I usually get what im calling for EVEN when I was with Tmobile!!!
Also you are the type of reps I have no respect for! Put your self in my shoes. Tell me how it feels to pay for full service and only get half!! Wtf where they do that at!?? It like I buy a full tank of gas and it only fills it half way! Go kick rocks you azz
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I did not dismiss your issue, but rather the way you feel of getting whats "entitled to you" if you truly have bad service then we can see that, there is absolutely no need to lie to a rep to prove your point and get something that that "could be" free because you read it on some blog, and to be quite honest im not attacking you im just trying to show you the current problem with some sprint customers.....cut out the drama queen theatrics and lies then ill be happy to send you the airave for free since you are having signal issues and ready to cancel, that sentence would be enough for me to send that device for free......do you see where im going with this.....your lie was completely unnecessary and just makes my job that much worse when I deal with this issues 40 times a day, 5 days a week
mkzbdroid said:
I did not dismiss your issue, but rather the way you feel of getting whats "entitled to you" if you truly have bad service then we can see that, there is absolutely no need to lie to a rep to prove your point and get something that that "could be" free because you read it on some blog, and to be quite honest im not attacking you im just trying to show you the current problem with some sprint customers.....cut out the drama queen theatrics and lies then we can say that sprint employees get respect from customers....
Click to expand...
Click to collapse
Lol thats why you call with 1 question and get 5 different answers from various reps and managers.... The day sprint stops lying to me is the day I stop getting credits for anything and everything
Sent from my SPH-D710 using XDA App
Bear gri11z said:
Lol thats why you call with 1 question and get 5 different answers from various reps and managers.... The day sprint stops lying to me is the day I stop getting credits for anything and everything
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
hey I agree with you, the system isn't perfect, so I understand your frustration of getting wrong information but the credits will dry up and the only way our reps will get trained better is to have more funding for classes and education of correct information, which in turn means less credits anyway....so you and I want the same thing actually
krazy_smokezalot said:
So today I called sprint and told them I had crappy service at my house, so he starts asking the usual questions, (I also a new customer since last November, not sure if it matters) so then he tells I might qualify for airave. He asked me if I had hi speed internet, said yes, the he said it was going to pay $130 onetime fee no monthly fee also! I played stupid and I said "what that is crazy, how come my cousin got it for free?" (that was a lie lol) so he says hmmm really give one second ill see if can work something out..... He comes back and said well I talked to my boss and he said you can have it for free. Sweet!!! But I did have crappy service! But ever since that call im getting better 4G, but still two bars, I dont care cuz I mostly text and email.
Someone should see if they can get one for free also lol just say what I said "that's crazy, my cousin got it for free!" Lol good luck
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I moved over a year ago to an area far outside Tampa florida and ended up getting one as well. its funny seeing peoples faces when I refer to it as my own personal tower.. it has made a big difference. I didn't lie about getting for free, once they looked up my zip code they said it would be on its way no cost as long as I keep in good standing. I knew there is a reason I put up with Sprint for 12 years..
congrats!
---------- Post added at 02:21 PM ---------- Previous post was at 02:04 PM ----------
Korey_Nicholson said:
Airaves do hurt your home broadband speed considerably. So take that into consideration
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I had it on Verizon FIOS and now have the device on a local dsl line (I moved the device tomy parents house) the home internet is still just fine.. I am a hevay xbox/ps3 gamer and never noticed any lag.
edit: wow wait 5 minutes between posts? really? I'm not a new member, I just normally don't post!

[Q] Soooooooooooooooooooooooooooooooo i got options... finally.

Hey everyone !
Finally became a member after so much reading day after day for updates for months n months! lol... I finally got fed up with hiding in the corner to make a call...so i called sprint and they offered me a early upgrade to an LTE device. Ive only had this phone for about 4 months so its very tempting. Its funny because its not only sprint.. its att,tmobile,metro,verizon... zero signal in my house..... but walk next door house or in the middle of the street i get full bars ...4g 3g all kinds of gs.t What does everyone think go or no go? I love this phone I can do everything that I can think of without of a need of almost any particular electronic device except get signal.. lol
Well if you are going to try another Sprint device, remember you only have 14 days to return it. I can't say that any has vastly superior signal strength but hey, you won't know if you don't try I guess. I thought my ET4G was flawless at home in California but when I get into NYC, the low signal performance is actually irritating the hell out of me. I have been using my NS4G in the city lately
You might be able to get an airave for free from sprint. It's like your own mini cell tower for your home.
Sent from my SPH-D710 using Tapatalk
@JohnCorleone Well I kinda have to since its either that or pay the cancellation fee. First two weeks it was fine few times it roamed.. but I thought it was because of the weather since it was pretty bad during that time. Sprint does have the best price though for now... kinda scared of the whole new TEP prices people were talking about. Is there a huge difference between phones for you as far as signal for you in nyc?
@Sn1per 117 They told me about that but first 3 reps wanted to charge me for the device and the service and said there was no other choice but to pay cancellation or just wait for "upgrades" since my phone was multiband it was capable of the new lte... that's when i hanged up and called again lol. Finally i spoke to someone in spanish and he told me he would approve me for an early upgrade just to go to a corporate store since it could only be done in store It's a upgrade program they're trying out in select cities and I would only have to pay $55
gmangut said:
Well I kinda have to since its either that or pay the cancellation fee. First two weeks it was fine few times it roamed.. but I thought it was because of the weather since it was pretty bad during that time. Sprint does have the best price though for now... kinda scared of the whole new TEP prices people were talking about. Is there a huge difference between phones for you as far as signal for you in nyc?
Click to expand...
Click to collapse
New York is insane! I can walk 10 feet and have 10Mbps 4g then walk another 10 feet and have 1 bar of 3g. In California I always have 8-10Mbps 4g. My phone gets these strange menu pop ups and soft key freezes when I go from 1 bar to none at work. It comes right back but still...it shouldn't happen ever
JohnCorleone said:
New York is insane! I can walk 10 feet and have 10Mbps 4g then walk another 10 feet and have 1 bar of 3g. In California I always have 8-10Mbps 4g. My phone gets these strange menu pop ups and soft key freezes when I go from 1 bar to none at work. It comes right back but still...it shouldn't happen ever
Click to expand...
Click to collapse
haha ! exactly what I'm experiencing right now! well for the past 4 months. So aggravating knowing that there's such great power just feet away..Outside..In the middle of the yard... I topped it out at 12 in 4g and 2.9 in 3g so i know the phone knows whats it doing when it gets signal.
Sn1per 117 said:
You might be able to get an airave for free from sprint. It's like your own mini cell tower for your home.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
true, mine just seemed to be a broken mini cell tower that caused more issues than b4 i recieved it. but ive read some people have had great results with them. either way a good suggestion.
sent from my BMF-D710
To OP what exactly did u say before thy gave u an upgrade? How many times did u call before they offered?
Sent from my SPH-D710 using Tapatalk 2
JohnCorleone said:
New York is insane! I can walk 10 feet and have 10Mbps 4g then walk another 10 feet and have 1 bar of 3g. In California I always have 8-10Mbps 4g. My phone gets these strange menu pop ups and soft key freezes when I go from 1 bar to none at work. It comes right back but still...it shouldn't happen ever
Click to expand...
Click to collapse
New York cell signal blows so hard lol. I get the same as the OP. In my room I get 1 MAYBE 2 bars...I step right out of my door and into the living room....full signal >_> wtf?
Also the city sucks really bad lol. I've never really blamed sprint for it. Must be hard as fk to get signal through these monstrous buildings to begin with lol.
mavd5831 said:
New York cell signal blows so hard lol. I get the same as the OP. In my room I get 1 MAYBE 2 bars...I step right out of my door and into the living room....full signal >_> wtf?
Also the city sucks really bad lol. I've never really blamed sprint for it. Must be hard as fk to get signal through these monstrous buildings to begin with lol.
Click to expand...
Click to collapse
Yeah but one thing kills me...actually 2. When I am in a lower level of Port Authority EVERYBODY seems to be using their phone and I have trouble keeping signal. And does every woman in New York have an iPhone or what? I see at least 20 iPhones to every Android...and at least 2 women a day drop their iPhone. Its a given
He was offered the Buyout option. He just bought out the remainder of his contract for early upgrade. This is fairly common, we do it in store daily. Contract end date is the same, just upgrade was pushed forward.
JohnCorleone said:
Yeah but one thing kills me...actually 2. When I am in a lower level of Port Authority EVERYBODY seems to be using their phone and I have trouble keeping signal. And does every woman in New York have an iPhone or what? I see at least 20 iPhones to every Android...and at least 2 women a day drop their iPhone. Its a given
Click to expand...
Click to collapse
LOL, yea its pretty bad out there but its a bandwagon thing since half the women I know that have the IPhone have no idea why they have it other than one of their other friends have it.
Must admit where my house is in Long Island the main streets is lit up with wifi and if you have a cable account you can connect for free but the 4g speeds are pretty consistent throughout even in basements I picked up 10meg download. So those damn old/tall buildings are definitely messing your great signal up
Edit: my bad OP keep slapping them up till they give you an AirRave I got one and it works great. Also only upgrade if you think it will help your signal and LTE for Sprint is not officially out so not sure if one of those new phones would really help you
playya said:
LOL, yea its pretty bad out there but its a bandwagon thing since half the women I know that have the IPhone have no idea why they have it other than one of their other friends have it.
Must admit where my house is in Long Island the main streets is lit up with wifi and if you have a cable account you can connect for free but the 4g speeds are pretty consistent throughout even in basements I picked up 10meg download. So those damn old/tall buildings are definitely messing your great signal up
Click to expand...
Click to collapse
Sounds like a great setup you have going there in Long Island!
JohnCorleone said:
Sounds like a great setup you have going there in Long Island!
Click to expand...
Click to collapse
Hey I was as shocked as you were to discover this myself.... LOL
Problem is I am in Florida now where I have to struggle to get 3g...
playya said:
Hey I was as shocked as you were to discover this myself.... LOL
Problem is I am in Florida now where I have to struggle to get 3g...
Click to expand...
Click to collapse
Yeah, I can't wait to get back to my California signal strength but New York is a great place as well. I may extend my stay a month or two. I bet summer in the city can be some fun! I want to catch some basketball at the Rucker and meet some ladies.. there are a grip of them in New York! Lol
OP: Is your house made out of lead?
JohnCorleone said:
Yeah, I can't wait to get back to my California signal strength but New York is a great place as well. I may extend my stay a month or two. I bet summer in the city can be some fun! I want to catch some basketball at the Rucker and meet some ladies.. there are a grip of them in New York! Lol
Click to expand...
Click to collapse
Now you talking... ahhhh Harlem/Spanish Harlem how I miss thee.... I am in a state where every other woman looks like a model but damn there is something about the attitude of a NY woman --- My bad got sidetracked **quick back on topic**
Yea OP ahhhhhh get an AirRave yes thats it.....**Papayas, Rays Pizza, Dallas BBQ's** oh my bad....
chasoo said:
To OP what exactly did u say before thy gave u an upgrade? How many times did u call before they offered?
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
I actually called 4times and they said its a limited offer in select lte cities dfw happens to be one of them. Its so tempting but I know it won't change much in my voice service.
And sorry everyone I worked a double shift.
N yes I probably do nobody likes my house cause they can't continue there addiction to facebook since there's no signal lol.
My friend actually brought me his extra air rave that they sent to him to use it works but now it sends the txt about a million+1 times. :/
Sent from my SPH-D710 using XDA
I beat ya! On my first call, I got the buyout option.
gmangut said:
I actually called 4times and they said its a limited offer in select lte cities dfw happens to be one of them. Its so tempting but I know it won't change much in my voice service.
And sorry everyone I worked a double shift.
N yes I probably do nobody likes my house cause they can't continue there addiction to facebook since there's no signal lol.
My friend actually brought me his extra air rave that they sent to him to use it works but now it sends the txt about a million+1 times. :/
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
chasoo said:
I beat ya! On my first call, I got the buyout option.
Click to expand...
Click to collapse
Hahah so r u going for it? Only have a week left to decide
Sent from my corner where I get signal.

Death to the Airave

So I'm posting this while on hold (for about 18 minutes now) with tech support. Anyone else having issues with the airave on the east coast? I'm in Maryland. All lights are green, tried the basic troubleshooting of restarts, but I still don't hear the 3 chimes and I'm having issues sending and receiving texts and phone calls.
There was a message on the tech support line about subscribers in Chicago experiencing my symptoms, but the fact that they named a specific city throws me off.
Sent from my SPH-L900 using xda app-developers app
Apparently there is an "outage" that is being worked on. It's sad that I have to rely on this pos device to give me workable service in my area, yet according to all the folks in customer service, they show good coverage in my area so I can't get out of this contract. I swear, come August/September when they announce the new Iphone, I'm jumping ship and going to another carrier, even if I just end up getting the Note II again. And I will gladly have my ETF go to collections. Rant over.
Sent from my SPH-L900 using xda app-developers app
Mod edit for language, lets keep it so that all users can read without being offended.
..
:what:
Sent from my SPH-L900 using xda app-developers app
I'm guessing what I suggested is not allowed to be discussed? Hopefully you got the instructions before it was apparently deleted?
Yeah I got them
Sent from my SPH-L900 using xda app-developers app
MCL1981 said:
I'm guessing what I suggested is not allowed to be discussed? Hopefully you got the instructions before it was apparently deleted?
Click to expand...
Click to collapse
I missed it. I wish I knew what you suggested. Oh well. Either way, I've been having issues with my airave too. I'm in Florida. But thing is, I would need a similar unit with Verizon and tmobile so either way I'm staying at least till end of my current contract. Data may be slow but it's improving and when I have signal I never have a dropped call.
Sent from my Amazing Galaxy Note 2!
yankees45us said:
I missed it. I wish I knew what you suggested. Oh well. Either way, I've been having issues with my airave too. I'm in Florida. But thing is, I would need a similar unit with Verizon and tmobile so either way I'm staying at least till end of my current contract. Data may be slow but it's improving and when I have signal I never have a dropped call.
Click to expand...
Click to collapse
About that... Verizon's version of the Airave will cost you at least $150. As with everything else with Verizon, they want your money.
Had the same problem sprint had to send me a new airave model because the original one would not accept the upgrade. The new model is smaller and works better then the old one.
super note II

Categories

Resources