[Q] Soooooooooooooooooooooooooooooooo i got options... finally. - Samsung Epic 4G Touch

Hey everyone !
Finally became a member after so much reading day after day for updates for months n months! lol... I finally got fed up with hiding in the corner to make a call...so i called sprint and they offered me a early upgrade to an LTE device. Ive only had this phone for about 4 months so its very tempting. Its funny because its not only sprint.. its att,tmobile,metro,verizon... zero signal in my house..... but walk next door house or in the middle of the street i get full bars ...4g 3g all kinds of gs.t What does everyone think go or no go? I love this phone I can do everything that I can think of without of a need of almost any particular electronic device except get signal.. lol

Well if you are going to try another Sprint device, remember you only have 14 days to return it. I can't say that any has vastly superior signal strength but hey, you won't know if you don't try I guess. I thought my ET4G was flawless at home in California but when I get into NYC, the low signal performance is actually irritating the hell out of me. I have been using my NS4G in the city lately

You might be able to get an airave for free from sprint. It's like your own mini cell tower for your home.
Sent from my SPH-D710 using Tapatalk

@JohnCorleone Well I kinda have to since its either that or pay the cancellation fee. First two weeks it was fine few times it roamed.. but I thought it was because of the weather since it was pretty bad during that time. Sprint does have the best price though for now... kinda scared of the whole new TEP prices people were talking about. Is there a huge difference between phones for you as far as signal for you in nyc?
@Sn1per 117 They told me about that but first 3 reps wanted to charge me for the device and the service and said there was no other choice but to pay cancellation or just wait for "upgrades" since my phone was multiband it was capable of the new lte... that's when i hanged up and called again lol. Finally i spoke to someone in spanish and he told me he would approve me for an early upgrade just to go to a corporate store since it could only be done in store It's a upgrade program they're trying out in select cities and I would only have to pay $55

gmangut said:
Well I kinda have to since its either that or pay the cancellation fee. First two weeks it was fine few times it roamed.. but I thought it was because of the weather since it was pretty bad during that time. Sprint does have the best price though for now... kinda scared of the whole new TEP prices people were talking about. Is there a huge difference between phones for you as far as signal for you in nyc?
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New York is insane! I can walk 10 feet and have 10Mbps 4g then walk another 10 feet and have 1 bar of 3g. In California I always have 8-10Mbps 4g. My phone gets these strange menu pop ups and soft key freezes when I go from 1 bar to none at work. It comes right back but still...it shouldn't happen ever

JohnCorleone said:
New York is insane! I can walk 10 feet and have 10Mbps 4g then walk another 10 feet and have 1 bar of 3g. In California I always have 8-10Mbps 4g. My phone gets these strange menu pop ups and soft key freezes when I go from 1 bar to none at work. It comes right back but still...it shouldn't happen ever
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haha ! exactly what I'm experiencing right now! well for the past 4 months. So aggravating knowing that there's such great power just feet away..Outside..In the middle of the yard... I topped it out at 12 in 4g and 2.9 in 3g so i know the phone knows whats it doing when it gets signal.

Sn1per 117 said:
You might be able to get an airave for free from sprint. It's like your own mini cell tower for your home.
Sent from my SPH-D710 using Tapatalk
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true, mine just seemed to be a broken mini cell tower that caused more issues than b4 i recieved it. but ive read some people have had great results with them. either way a good suggestion.
sent from my BMF-D710

To OP what exactly did u say before thy gave u an upgrade? How many times did u call before they offered?
Sent from my SPH-D710 using Tapatalk 2

JohnCorleone said:
New York is insane! I can walk 10 feet and have 10Mbps 4g then walk another 10 feet and have 1 bar of 3g. In California I always have 8-10Mbps 4g. My phone gets these strange menu pop ups and soft key freezes when I go from 1 bar to none at work. It comes right back but still...it shouldn't happen ever
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New York cell signal blows so hard lol. I get the same as the OP. In my room I get 1 MAYBE 2 bars...I step right out of my door and into the living room....full signal >_> wtf?
Also the city sucks really bad lol. I've never really blamed sprint for it. Must be hard as fk to get signal through these monstrous buildings to begin with lol.

mavd5831 said:
New York cell signal blows so hard lol. I get the same as the OP. In my room I get 1 MAYBE 2 bars...I step right out of my door and into the living room....full signal >_> wtf?
Also the city sucks really bad lol. I've never really blamed sprint for it. Must be hard as fk to get signal through these monstrous buildings to begin with lol.
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Yeah but one thing kills me...actually 2. When I am in a lower level of Port Authority EVERYBODY seems to be using their phone and I have trouble keeping signal. And does every woman in New York have an iPhone or what? I see at least 20 iPhones to every Android...and at least 2 women a day drop their iPhone. Its a given

He was offered the Buyout option. He just bought out the remainder of his contract for early upgrade. This is fairly common, we do it in store daily. Contract end date is the same, just upgrade was pushed forward.

JohnCorleone said:
Yeah but one thing kills me...actually 2. When I am in a lower level of Port Authority EVERYBODY seems to be using their phone and I have trouble keeping signal. And does every woman in New York have an iPhone or what? I see at least 20 iPhones to every Android...and at least 2 women a day drop their iPhone. Its a given
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LOL, yea its pretty bad out there but its a bandwagon thing since half the women I know that have the IPhone have no idea why they have it other than one of their other friends have it.
Must admit where my house is in Long Island the main streets is lit up with wifi and if you have a cable account you can connect for free but the 4g speeds are pretty consistent throughout even in basements I picked up 10meg download. So those damn old/tall buildings are definitely messing your great signal up
Edit: my bad OP keep slapping them up till they give you an AirRave I got one and it works great. Also only upgrade if you think it will help your signal and LTE for Sprint is not officially out so not sure if one of those new phones would really help you

playya said:
LOL, yea its pretty bad out there but its a bandwagon thing since half the women I know that have the IPhone have no idea why they have it other than one of their other friends have it.
Must admit where my house is in Long Island the main streets is lit up with wifi and if you have a cable account you can connect for free but the 4g speeds are pretty consistent throughout even in basements I picked up 10meg download. So those damn old/tall buildings are definitely messing your great signal up
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Sounds like a great setup you have going there in Long Island!

JohnCorleone said:
Sounds like a great setup you have going there in Long Island!
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Hey I was as shocked as you were to discover this myself.... LOL
Problem is I am in Florida now where I have to struggle to get 3g...

playya said:
Hey I was as shocked as you were to discover this myself.... LOL
Problem is I am in Florida now where I have to struggle to get 3g...
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Yeah, I can't wait to get back to my California signal strength but New York is a great place as well. I may extend my stay a month or two. I bet summer in the city can be some fun! I want to catch some basketball at the Rucker and meet some ladies.. there are a grip of them in New York! Lol

OP: Is your house made out of lead?

JohnCorleone said:
Yeah, I can't wait to get back to my California signal strength but New York is a great place as well. I may extend my stay a month or two. I bet summer in the city can be some fun! I want to catch some basketball at the Rucker and meet some ladies.. there are a grip of them in New York! Lol
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Now you talking... ahhhh Harlem/Spanish Harlem how I miss thee.... I am in a state where every other woman looks like a model but damn there is something about the attitude of a NY woman --- My bad got sidetracked **quick back on topic**
Yea OP ahhhhhh get an AirRave yes thats it.....**Papayas, Rays Pizza, Dallas BBQ's** oh my bad....

chasoo said:
To OP what exactly did u say before thy gave u an upgrade? How many times did u call before they offered?
Sent from my SPH-D710 using Tapatalk 2
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I actually called 4times and they said its a limited offer in select lte cities dfw happens to be one of them. Its so tempting but I know it won't change much in my voice service.
And sorry everyone I worked a double shift.
N yes I probably do nobody likes my house cause they can't continue there addiction to facebook since there's no signal lol.
My friend actually brought me his extra air rave that they sent to him to use it works but now it sends the txt about a million+1 times. :/
Sent from my SPH-D710 using XDA

I beat ya! On my first call, I got the buyout option.
gmangut said:
I actually called 4times and they said its a limited offer in select lte cities dfw happens to be one of them. Its so tempting but I know it won't change much in my voice service.
And sorry everyone I worked a double shift.
N yes I probably do nobody likes my house cause they can't continue there addiction to facebook since there's no signal lol.
My friend actually brought me his extra air rave that they sent to him to use it works but now it sends the txt about a million+1 times. :/
Sent from my SPH-D710 using XDA
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chasoo said:
I beat ya! On my first call, I got the buyout option.
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Hahah so r u going for it? Only have a week left to decide
Sent from my corner where I get signal.

Related

Speedtest screenshots, and Sprint

If I was to send Sprint speed test screenshots with my phone rooted (TNz Blend ROM) would they say anything?
Imho I don't think it would accomplish anything. I'm guessing your hopes are that sprint will have a visual of what they already know..their data speeds blow. Don't get me wrong, the squeaky wheel gets the oil, but I think sprint would just dismiss it. Especially coming from a "modded" device.
Sent from this phone
patrick_1 said:
Imho I don't think it would accomplish anything. I'm guessing your hopes are that sprint will have a visual of what they already know..their data speeds blow. Don't get me wrong, the squeaky wheel gets the oil, but I think sprint would just dismiss it. Especially coming from a "modded" device.
Sent from this phone
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Well I couldn't agree more. However, a theme park has moved into my area and during the day I nor can anyone else I know that has sprint send or receive calls or text at least 75% of the time. Also less than dial up speeds during the day. Like .02Mbps to .08Mbps. I the really early morning hours I'be gotten up to 2Mbps, on average 1.30Mbps. I mean my network location works everywhere but where I live... (the crap tower)
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niv3d said:
Well I couldn't agree more. However, a theme park has moved into my area and during the day I nor can anyone else I know that has sprint send or receive calls or text at least 75% of the time. Also less than dial up speeds during the day. Like .02Mbps to .08Mbps. I the really early morning hours I'be gotten up to 2Mbps, on average 1.30Mbps. I mean my network location works everywhere but where I live... (the crap tower)
Sent from my SPH-D710 using Tapatalk
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I've heard of people successfully receiving one of those broadband powered Sprint mobile extenders...like a mini cell tower powered by your broadband connection (AIRAVE). Just call them, complain that you're having problems with cellular reception in your home and state whether or not the company is planning on implementing any fixes for this situation. They'll probably make you run some diagnostics on your phone but state that a friend of yours was given one of those and see what they say? YMMV
Call this: 866 556 7310
Tell them you have problems with reception in and around your house, and is tired of having to walk mad far to get reception. Ask them if they could supply you with their AIRAVE.
Yea man. An Airave. I actually have 2 of them lol. My house is fine but 30 feet outside of my house or anywhere near that tower I'm toast
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Ok yeah, that's ridiculous. They need to reevaluate that area and upgrade the tower that's being pulled from. There is a section on sprints web page that, once you've put in your zip, will show you tower placement and whether that tower has been or is scheduled to be upgraded. Let sprint know you've noticed this, they want to retain you as a customer, if anything they'll credit you're acct for the inconvenience. I have to admit, they DO have great customer service when faced with a legitimate complaint.
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patrick_1 said:
Ok yeah, that's ridiculous. They need to reevaluate that area and upgrade the tower that's being pulled from. There is a section on sprints web page that, once you've put in your zip, will show you tower placement and whether that tower has been or is scheduled to be upgraded. Let sprint know you've noticed this, they want to retain you as a customer, if anything they'll credit you're acct for the inconvenience. I have to admit, they DO have great customer service when faced with a legitimate complaint.
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Ohhh trust me I've had ohh about 10 tickets open myself. Not to mention others who have called. I've gotten my share of credits also. At one point they apparently had 10 tickets open at once. I've talked to many supervisors and a couple engineers about it. This has been happening since October. They said its been "fixed" 4 times now. I LOL at that
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niv3d said:
Ohhh trust me I've had ohh about 10 tickets open myself. Not to mention others who have called. I've gotten my share of credits also. At one point they apparently had 10 tickets open at once. I've talked to many supervisors and a couple engineers about it. This has been happening since October. They said its been "fixed" 4 times now. I LOL at that
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Haha 10 tix! Outstanding!
Sent from this phone
dcxgod said:
I've heard of people successfully receiving one of those broadband powered Sprint mobile extenders...like a mini cell tower powered by your broadband connection (AIRAVE). Just call them, complain that you're having problems with cellular reception in your home and state whether or not the company is planning on implementing any fixes for this situation. They'll probably make you run some diagnostics on your phone but state that a friend of yours was given one of those and see what they say? YMMV
Call this: 866 556 7310
Tell them you have problems with reception in and around your house, and is tired of having to walk mad far to get reception. Ask them if they could supply you with their AIRAVE.
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niv3d said:
Yea man. An Airave. I actually have 2 of them lol. My house is fine but 30 feet outside of my house or anywhere near that tower I'm toast
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Yeah, about AIRAVE, it may boost your singal, but in my case it duplicated my texts or caused some not to go out. I turn AIRAVE off and everything is fine. As soon as it's back on, boom 2,3 copies of the same text come randomly.

Airave for free

So today I called sprint and told them I had crappy service at my house, so he starts asking the usual questions, (I also a new customer since last November, not sure if it matters) so then he tells I might qualify for airave. He asked me if I had hi speed internet, said yes, the he said it was going to pay $130 onetime fee no monthly fee also! I played stupid and I said "what that is crazy, how come my cousin got it for free?" (that was a lie lol) so he says hmmm really give one second ill see if can work something out..... He comes back and said well I talked to my boss and he said you can have it for free. Sweet!!! But I did have crappy service! But ever since that call im getting better 4G, but still two bars, I dont care cuz I mostly text and email.
Someone should see if they can get one for free also lol just say what I said "that's crazy, my cousin got it for free!" Lol good luck
Sent from my SPH-D710 using xda premium
krazy_smokezalot said:
So today I called sprint and told them I had crappy service at my house, so he starts asking the usual questions, (I also a new customer since last November, not sure if it matters) so then he tells I might qualify for airave. He asked me if I had hi speed internet, said yes, the he said it was going to pay $130 onetime fee no monthly fee also! I played stupid and I said "what that is crazy, how come my cousin got it for free?" (that was a lie lol) so he says hmmm really give one second ill see if can work something out..... He comes back and said well I talked to my boss and he said you can have it for free. Sweet!!! But I did have crappy service! But ever since that call im getting better 4G, but still two bars, I dont care cuz I mostly text and email.
Someone should see if they can get one for free also lol just say what I said "that's crazy, my cousin got it for free!" Lol good luck
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I can't tell from your posts if you are trolling or not... If not I apologize. Anyways, congrats on the airave. Getting it for free is very common
Sent from my GT-P1000 using xda premium
Sounds pretty awesome. So we need to qualify for Airave? I wonder what it takes... I get like 0.5 Mbps or less with any modem on 3G at my house and max at like 3.5 Mbps with any modem on 4G.
iniz94 said:
Sounds pretty awesome. So we need to qualify for Airave? I wonder what it takes... I get like 0.5 Mbps or less with any modem on 3G at my house and max at like 3.5 Mbps with any modem on 4G.
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Yea me too I tried all modems still crappy service... And as for qualification im not to sure but all he asked was if I had hi speed internet thats about it from what I can remember
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I got mine free too a while back... It's sitting in a box unused because the new modems that I flashed have removed the Los issues.
Sent from my SPH-D710 using XDA App
Mine was free, but I don't use it, it causes more problems than its worth.
phatmanxxl said:
Mine was free, but I don't use it, it causes more problems than its worth.
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I said that exact same thing a while back and unplugged mine. Then later I plugged it back in because I really do get poor reception at my house SOMETIMES.
It seems the problems I had with my Airrave, I could have avoided by simply leaving my phones Wi-Fi turned off. I spoke with Sprint and it seems there's some type of conflict if you turn your phones wi-fi on and try to use the Airrave at the same time? they say "some" devices are luckey and can do both..My Epic Touch was one of the luckey ones "most of the time..except for text messages. For some reason, I wasn't always getting my texts?
Now I really like my Airrave and think its a great service (specially for FREE) I just have to remember two things:
1) At home, leave my phone's wi-fi turned off.
2) As I drive away from my house and decide to place a call I have to make sure I wait till I'm clear of my router, because for some reason the Airrave has a tough time switching from the router to a normal Sprint tower. If I don't the call tends to drop and I end up having to try again.
Other than this, I think its a screeming good deal though, THANKYOU Sprint!
The problem with the airave is that you have to have a good upload Internet connection. If you seed or use upload bandwidth while your talking people can't hear you that we'll.
I also got the Airave for free, I recently moved to Texas, and I have almost no signal in my house. The first day in the house, I have missed at east 6 phone calls.
After I phone call, Sprint sent me an Airave at no charge and it solved the problem. I can now use my phone and place phone calls!
I have been with Sprint for 9 years and I can only praise their customer service.
Well I guess it wouldn't be that useful for me since my reception is fine, but network speeds are slow. My home wifi is amazing though so I don't really use mobile network unless outside
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krazy_smokezalot said:
So today I called sprint and told them I had crappy service at my house, so he starts asking the usual questions, (I also a new customer since last November, not sure if it matters) so then he tells I might qualify for airave. He asked me if I had hi speed internet, said yes, the he said it was going to pay $130 onetime fee no monthly fee also! I played stupid and I said "what that is crazy, how come my cousin got it for free?" (that was a lie lol) so he says hmmm really give one second ill see if can work something out..... He comes back and said well I talked to my boss and he said you can have it for free. Sweet!!! But I did have crappy service! But ever since that call im getting better 4G, but still two bars, I dont care cuz I mostly text and email.
Someone should see if they can get one for free also lol just say what I said "that's crazy, my cousin got it for free!" Lol good luck
Sent from my SPH-D710 using xda premium
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lmao please do not do what he did, to clarify, we offer Airave for customers who are at risk of canceling due to poor coverage inside buildings. sorry but if you were on my line and tried to strong arm me to give it to you then I WOULD charge you, FYI I can see if you have bad service and I can see what tower and what side of that tower you are having bad service on. point im making please dont try to lie to your agent, it seriously makes our job easier to not help you
Airaves do hurt your home broadband speed considerably. So take that into consideration
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mkzbdroid said:
lmao please do not do what he did, to clarify, we offer Airave for customers who are at risk of canceling due to poor coverage inside buildings. sorry but if you were on my line and tried to strong arm me to give it to you then I WOULD charge you, FYI I can see if you have bad service and I can see what tower and what side of that tower you are having bad service on. point im making please dont try to lie to your agent, it seriously makes our job easier to not help you
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But I do have crap service! Hell I had my credit card ready to drop the Early termination fee and spend extra at Verizon and get my moneys worth! But since I talk to all reps with respect I usually get what im calling for EVEN when I was with Tmobile!!!
Also you are the type of reps I have no respect for! Put your self in my shoes. Tell me how it feels to pay for full service and only get half!! Wtf where they do that at!?? It like I buy a full tank of gas and it only fills it half way! Go kick rocks you azz
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Korey_Nicholson said:
Airaves do hurt your home broadband speed considerably. So take that into consideration
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Really?? Interesting... I have verzion FiOs will that have better results?? the only person who use it for big stuff is me I download ROMs and watch Netflix other than that me family uses it for Web browsing
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krazy_smokezalot said:
Really?? Interesting... I have verzion FiOs will that have better results?? the only person who use it for big stuff is me I download ROMs and watch Netflix other than that me family uses it for Web browsing
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No matter what you have... It uses a massive amount of download and upload speed. It's basically a lag switch lol
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Korey_Nicholson said:
No matter what you have... It uses a massive amount of download and upload speed. It's basically a lag switch lol
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can I lagswitch on mw3!? Lol jk
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krazy_smokezalot said:
But I do have crap service! Hell I had my credit card ready to drop the Early termination fee and spend extra at Verizon and get my moneys worth! But since I talk to all reps with respect I usually get what im calling for EVEN when I was with Tmobile!!!
Also you are the type of reps I have no respect for! Put your self in my shoes. Tell me how it feels to pay for full service and only get half!! Wtf where they do that at!?? It like I buy a full tank of gas and it only fills it half way! Go kick rocks you azz
Sent from my SPH-D710 using xda premium
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I did not dismiss your issue, but rather the way you feel of getting whats "entitled to you" if you truly have bad service then we can see that, there is absolutely no need to lie to a rep to prove your point and get something that that "could be" free because you read it on some blog, and to be quite honest im not attacking you im just trying to show you the current problem with some sprint customers.....cut out the drama queen theatrics and lies then ill be happy to send you the airave for free since you are having signal issues and ready to cancel, that sentence would be enough for me to send that device for free......do you see where im going with this.....your lie was completely unnecessary and just makes my job that much worse when I deal with this issues 40 times a day, 5 days a week
mkzbdroid said:
I did not dismiss your issue, but rather the way you feel of getting whats "entitled to you" if you truly have bad service then we can see that, there is absolutely no need to lie to a rep to prove your point and get something that that "could be" free because you read it on some blog, and to be quite honest im not attacking you im just trying to show you the current problem with some sprint customers.....cut out the drama queen theatrics and lies then we can say that sprint employees get respect from customers....
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Lol thats why you call with 1 question and get 5 different answers from various reps and managers.... The day sprint stops lying to me is the day I stop getting credits for anything and everything
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Bear gri11z said:
Lol thats why you call with 1 question and get 5 different answers from various reps and managers.... The day sprint stops lying to me is the day I stop getting credits for anything and everything
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hey I agree with you, the system isn't perfect, so I understand your frustration of getting wrong information but the credits will dry up and the only way our reps will get trained better is to have more funding for classes and education of correct information, which in turn means less credits anyway....so you and I want the same thing actually
krazy_smokezalot said:
So today I called sprint and told them I had crappy service at my house, so he starts asking the usual questions, (I also a new customer since last November, not sure if it matters) so then he tells I might qualify for airave. He asked me if I had hi speed internet, said yes, the he said it was going to pay $130 onetime fee no monthly fee also! I played stupid and I said "what that is crazy, how come my cousin got it for free?" (that was a lie lol) so he says hmmm really give one second ill see if can work something out..... He comes back and said well I talked to my boss and he said you can have it for free. Sweet!!! But I did have crappy service! But ever since that call im getting better 4G, but still two bars, I dont care cuz I mostly text and email.
Someone should see if they can get one for free also lol just say what I said "that's crazy, my cousin got it for free!" Lol good luck
Sent from my SPH-D710 using xda premium
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I moved over a year ago to an area far outside Tampa florida and ended up getting one as well. its funny seeing peoples faces when I refer to it as my own personal tower.. it has made a big difference. I didn't lie about getting for free, once they looked up my zip code they said it would be on its way no cost as long as I keep in good standing. I knew there is a reason I put up with Sprint for 12 years..
congrats!
---------- Post added at 02:21 PM ---------- Previous post was at 02:04 PM ----------
Korey_Nicholson said:
Airaves do hurt your home broadband speed considerably. So take that into consideration
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I had it on Verizon FIOS and now have the device on a local dsl line (I moved the device tomy parents house) the home internet is still just fine.. I am a hevay xbox/ps3 gamer and never noticed any lag.
edit: wow wait 5 minutes between posts? really? I'm not a new member, I just normally don't post!

I called sprint today about my bad service in chicago and....

I called today to complain to sprint anD they apologized and said 10% of my calls were being dropped due to upgrade to NV and my data was bad because of it and since i been a longtime customer and have 3 lines i will be getting a 35 dollar credit for 4 months ohh and NV and LTE will be LIVE in chicago Sept 7
Im on my SG3
Were you expecting something from us?
Who quoted you Sept 7th?
And you believed them?...
@sunsparc no and no one like a smart ass
Im just telling you guys that are having the same issues so you guys can get a credit also
Im on my SG3
Yeah I've been having the same problems with my service and got the same response. Though this was back in July, so I never got the notice on LTE. Good looking out!!
so upgrades in one state can effect another state hundreds of miles away? :good:
Take those ETAs with a dumptruck full of salt.
I had a few hour layover at O'Hare yesterday and the Sprint network was horrible. Granted, last time I flew through I was rocking WiMax on my EVO, but I was expecting 3G to at least... work. My poor S3 couldn't get above dialup speeds, when it even worked at all. I hope for Sprint's sake that it was due to NV and that it won't take too long to complete.
Oh my service is terrible right now. Every other calls drops. I'll definitely call them up on Monday and see if I can get credit on my bill too. I've been with them a while and I have 4 business lines.
And did they ACTUALLY tell you Sept. 7th?
__________________________
Sent from the Sprint SGS3
Other devices - Nexus 7, NS4G, Epic 4g, Nook Tablet, Nook Simple Touch
ButtaKnife said:
I had a few hour layover at O'Hare yesterday and the Sprint network was horrible. Granted, last time I flew through I was rocking WiMax on my EVO, but I was expecting 3G to at least... work. My poor S3 couldn't get above dialup speeds, when it even worked at all. I hope for Sprint's sake that it was due to NV and that it won't take too long to complete.
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Yeah, it's most likely from NV. The Chicago market is being a ***** for Sprint to upgrade because the legacy (Motorola) equipment isn't compatible with the new (Samsung) equipment. Plus, the tower upgrades are happening way faster than Sprint can deploy the new backhaul, so dropped calls and bad data service are pretty common here. But things are picking up. By me in the suburbs, data speeds went from 300Kb/s at 3:30am to 1.5Mb/s at the same time in the same places. It shouldn't be too long now before NV is done and we get LTE.
Edit: Sep. 7 would be amazing. But isn't that around the time Baltimore is being launched? And didn't Sprint say that the Baltimore launch would be accompanied only by a few more markets in GA, KS, and TX? I'm personally hoping for Oct., maybe mid- to late-September.
Yes the sprint rep told me that september 7 nv will launch and that lte will be on live in chicago
Im on my SG3
So I Chatted...
boogief1 said:
I called today to complain to sprint anD they apologized and said 10% of my calls were being dropped due to upgrade to NV and my data was bad because of it and since i been a longtime customer and have 3 lines i will be getting a 35 dollar credit for 4 months ohh and NV and LTE will be LIVE in chicago Sept 7
Im on my SG3
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So I chatted with Sprint today and to make a long story short, I will be getting NO credit for the dropped calls and poor service I am getting. Yes, I have two lines and yes, I have been a long time customer. :crying::crying::crying:
nextohel said:
So I chatted with Sprint today and to make a long story short, I will be getting NO credit for the dropped calls and poor service I am getting. Yes, I have two lines and yes, I have been a long time customer. :crying::crying::crying:
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Call executive services... Google the number. Our email [email protected] they use to be great.granted lately they suck but maybe you'll get a useful person
Sent from my SPH-L710...if some one helps you press the thanks button
When I asked about LTE in denver colorado I was told between 2 months and 2 years. SWEET!
xtrezpasor said:
Call executive services... Google the number. Our email [email protected] they use to be great.granted lately they suck but maybe you'll get a useful person
Sent from my SPH-L710...if some one helps you press the thanks button
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Dont waste your time with this. In spite of them admitting all my problems were with their network, they did nothing for me. Sprint sucks but we're the suckers for staying with them.
I have already seen LTE in the northwest suburbs (Bartlett at Army Trail and rt. 59). I don't think September 7th is a solid date, maybe a handful of sites will be ready but I don't think every area that is supposed to get it will get it by then. We can only hope!
i have called every week for the past 5 weeks; they really dont care that it doesnt work; i get no signal at work or my house when it used to be at least 3 bars; hoping for an improvement
Bad Service in Michigan
I'm getting pretty bad service in Michigan, lots of dead zones and dropped calls... I'm going to get my parents to try this and see if they do anything. (My parents pay for the phone service)
Maybe we should organize a "Sprint Sucks" day on Facebook. Im frankly tired of shelling out full price for half the service every month. I bet when those people that we have to talk to deal with someone like Time Warner, they dont expect to be told "Well, we know youre paying full price but we're only giving you half service and we know it but youre in a contract so be okay with it and eventually we'll get around to fixing it."
It blows me away how they just dont care and people wonder why Sprint is in so much trouble financially.

My T-Mobile story

I've had T-Mobile & a GS3 for 30 days. Works great in the city. This last weekend I went to my wife's family's house to do some hunting and spend time at their cabin. We go there a couple times a month... which I would consider to be quite often. T-mobile was basically nonfunctional. Couldn't even send a text. Phone didn't say "No Signal"... but nothing would even work, network wise. According to the coverage map, it should work. So today on my lunch I speak with a woman over T-mobile support chat. She sounded pretty optimistic that they would take care of me, but I had to call in.
I got home from work and called in... the lady understood my issues and got me over to retention. The lady in retention wanted to know where it was I was struggling with service... so she looked it up on her end. She looked it over using words like "sketchy" and "I can see it probably wouldn't work indoors" and "well, Sir, it's a cell phone... it's not going to work everywhere." She was almost snippy with me... despite the fact I was 100% calm and overly polite. She would give me no leeway since I was outside the 14 day return policy. She only offered paying full term fees or transferring to a family member. CDMA providers in the area have pretty good service. I simply want to return everything and jump over to CDMA. No hard feelings!
Does anyone have any advice or know someone with a little clout within T-mobile? This is going to be a rough two years if not....
I think if it's such an issue pay the 250 termination fee and move on. Research should have been done prior to signing up or test signal issues within the 14 days you had. Good luck
Sent from my SGH-T999 using Tapatalk 2
fatboy547 said:
I think if it's such an issue pay the 250 termination fee and move on. Research should have been done prior to signing up or test signal issues within the 14 days you had. Good luck
Sent from my SGH-T999 using Tapatalk 2
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I hear ya. As mentioned I did check the maps. In reality what is a person supposed to do? Take a car tour of everywhere they might go within their 14 day "trial period"?
There are two biweekly periods in a month you said you go there a few times a month which is at least 3....
Does the place have internet? Wifi calling is awesome. Every single carrier map shows my house having service but it doesn't. Only wifi calling can work here.
I'd try calling again. If a supervisor refuses, then get the unlock code and sell your phone to someone with ATT. You'll probably make money.
To be honest there is nothing you can do. For starters that's not your home address so T mobile does not care because that's not your address on your bill, secondly and very sad to say say you're out of your 14 days even if that was your home address T Mobile would not let you out of a contract without paying the ETF. That's one ****ty thing about T Mobile they are notorious for things like that, once you're outta your 14 day trial if you have no service at your house the only way to get out of the contract is pay your ETF.
Sent from my SGH-T999 using xda premium
How much did you pay for the phone? If it was 199, see if you can sell it for like 500. Use 250 towards termination fee and the rest towards a new phone on cdma.
Sent from my SGH-T999 using xda app-developers app
sipple31 said:
I've had T-Mobile & a GS3 for 30 days. Works great in the city. This last weekend I went to my wife's family's house to do some hunting and spend time at their cabin. We go there a couple times a month... which I would consider to be quite often. T-mobile was basically nonfunctional. Couldn't even send a text. Phone didn't say "No Signal"... but nothing would even work, network wise. According to the coverage map, it should work. So today on my lunch I speak with a woman over T-mobile support chat. She sounded pretty optimistic that they would take care of me, but I had to call in.
I got home from work and called in... the lady understood my issues and got me over to retention. The lady in retention wanted to know where it was I was struggling with service... so she looked it up on her end. She looked it over using words like "sketchy" and "I can see it probably wouldn't work indoors" and "well, Sir, it's a cell phone... it's not going to work everywhere." She was almost snippy with me... despite the fact I was 100% calm and overly polite. She would give me no leeway since I was outside the 14 day return policy. She only offered paying full term fees or transferring to a family member. CDMA providers in the area have pretty good service. I simply want to return everything and jump over to CDMA. No hard feelings!
Does anyone have any advice or know someone with a little clout within T-mobile? This is going to be a rough two years if not....
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Click to collapse
I'm actually in the same situation. I hate there coverage but love the speeds and plans. I was looking for a pay as you use it SIM card to use whilst in no coverage areas.
Sent from my SGH-T999 using Tapatalk 2
jaytxvo said:
How much did you pay for the phone? If it was 199, see if you can sell it for like 500. Use 250 towards termination fee and the rest towards a new phone on cdma.
Sent from my SGH-T999 using xda app-developers app
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Not a bad idea......... may look into this.
elesbb said:
I'm actually in the same situation. I hate there coverage but love the speeds and plans. I was looking for a pay as you use it SIM card to use whilst in no coverage areas.
Sent from my SGH-T999 using Tapatalk 2
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Yeah... the Wi-Fi calling is nice if there's good Wi-Fi around. I spend a lot of time in the outdoors, though.
The only other option which might not help for your situation is that they can provide indoor cell phone repeaters. If you ask nicely I think they might even comp one for you. That would help if you were having trouble in the cabin, but not outside but I don't think that's the case from some of the comments you made. On the other hand, a cell phone repeater with remote antenna mounted on the roof might be just enough to bridge the gap at least while you're in the cabin itself.
And when you're outside - shouldn't you be communing with nature?
flarbear said:
The only other option which might not help for your situation is that they can provide indoor cell phone repeaters. If you ask nicely I think they might even comp one for you. That would help if you were having trouble in the cabin, but not outside but I don't think that's the case from some of the comments you made. On the other hand, a cell phone repeater with remote antenna mounted on the roof might be just enough to bridge the gap at least while you're in the cabin itself.
And when you're outside - shouldn't you be communing with nature?
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Funny you say this! We actually just put in a Wilson repeater system at the cabin. Works excellent when your inside... but that isn't very often! Even then the CDMA rocks the GSM.
When we're hunting we use cell phones as a primary mode of communication. The Wisconsin DNR makes two way radios illegal while hunting... but you can text or make phone calls legally. Kind-of a dumb rule this day and age, right? :silly:
That's the stupidest rule I've heard of lol. I wonder if you can use wifi calling while tethered to a friends phone. You should use the buddy system anyways
Maybe you can build a pringle can antenna?
Before you go paying EFT.. try posting on a cell swapper site and see if someone will take your plan, maybe even pay something for your phone.
papabear said:
Before you go paying EFT.. try posting on a cell swapper site and see if someone will take your plan, maybe even pay something for your phone.
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Didn't know these kind of sites existed... thanks!
One of the bad things about T-Mobile is their spotty coverage. In a big city its great and so-so in a smaller city. You get out in the boonies and is very hit or miss, mostly miss....
Sorry man.
Sent from a galaxy far away!
JesseMT4G said:
One of the bad things about T-Mobile is their spotty coverage. In a big city its great and so-so in a smaller city. You get out in the boonies and is very hit or miss, mostly miss....
Sorry man.
Sent from a galaxy far away!
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My thoughts exactly. And I definitely spend time in the boonies.
Anyhow... my phone sold on Craigslist for $400. Had a ton of interest. $200 to ETF and $200 towards what I paid for the phone. All in all i'm only out $50 and the service for the month. Ordering Verizon today. I definitely don't like their new plan structure... but in my case you just have to go with what works best in your next of the woods. Looked at Sprint because of their better plans... but they are like the roaming Nazis. If you go over 300 meg of data or a certain fraction of your plan's minutes on someone else's network they will drop your a$$. Happened to my brother. One day they just called and said were turning off your service tomorrow. You roam too much... get a different carrier.
Thanks for all the tips guys. I'll be around... just in a different section of the forums. Still going to get a GS3! :good:
This happened to me with Verizon a few years back. About a month into service problems started to occur. Even the sales reps verified the issues. I called corporate every 5 or so days to report dropped calls and no data signal issues. After about 6 months of swapping phones they offered to let me go without an ETF.
sipple31 said:
My thoughts exactly. And I definitely spend time in the boonies.
Anyhow... my phone sold on Craigslist for $400. Had a ton of interest. $200 to ETF and $200 towards what I paid for the phone. All in all i'm only out $50 and the service for the month. Ordering Verizon today. I definitely don't like their new plan structure... but in my case you just have to go with what works best in your next of the woods. Looked at Sprint because of their better plans... but they are like the roaming Nazis. If you go over 300 meg of data or a certain fraction of your plan's minutes on someone else's network they will drop your a$$. Happened to my brother. One day they just called and said were turning off your service tomorrow. You roam too much... get a different carrier.
Thanks for all the tips guys. I'll be around... just in a different section of the forums. Still going to get a GS3! :good:
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Did not realize they still did that crap. Almost a decade ago, if you roamed 50% or more they dropped you, and made you pay eft.
papabear said:
Did not realize they still did that crap. Almost a decade ago, if you roamed 50% or more they dropped you, and made you pay eft.
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Every carrier still does this. You might not have to pay the ETF but they will drop you.
Sent from my SGH-T999
joshnichols189 said:
Every carrier still does this. You might not have to pay the ETF but they will drop you.
Sent from my SGH-T999
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yeah I don't doubt that! This is the sole reason I didn't get sprint. 300 meg?! That's nothing in today's world. A good carrier needs to be a little bit lenient on the roaming business in order to provide adequate coverage.
Sorry to say but the cabin sound like its in the middle of nowhere. Any mountains around, that will make it worse? My gf parents live in the "boonies" and neither of us get a signal (she has Verizon, I have Tmo).

Sprint service in DC

Ok so i live in baltimore but work in silver spring minutes outside DC. When im in Baltimore my phone works fine data and calling. But as soon as i get in silver spring my phone gos crazy. In and out of servive. I get messages that wont download. People call and i never get it. And voicemails dont come in until i leave and head back to baltimore. I had my s3 and my note 2 checked by the tech at the corporate store and they said my phones are fine. This has been going on since August.
So ive been calling sprint since i 1st noticed the problem in August and everytime its the same story. They tell me theres a bad tower servicing that area that has an open ticket. And that i can expect the problem to be fixed in a few days. I called today and got the same BS. Can someone who maybe works for sprint or knows more info tell me exzactly whats going on and what i should do? Ive been with sprint 11 years and put up with alot but its to the point my jobs in jeopardy. Im not getting calls from other employees or my boss. I drop calls all the time. The tech said i had a 21% dropped call rate.
I really dont want to leave sprint but i spend about 9 hrs a day in sipver spring and my phones useless there. I have 3 lines that the contracts up on in march. My etf fee on each line is only $50 but heck i could sell my e4gt and pay that plus have a note 2 and gs3 to sell. Should i demand a credit? How many other people in that area are having this problem? Whats everyone elses thoughts?
Sent from my SPH-L900 using xda app-developers app
()
bmoreboy02 said:
Ok so i live in baltimore but work in silver spring minutes outside DC. When im in Baltimore my phone works fine data and calling. But as soon as i get in silver spring my phone gos crazy. In and out of servive. I get messages that wont download. People call and i never get it. And voicemails dont come in until i leave and head back to baltimore. I had my s3 and my note 2 checked by the tech at the corporate store and they said my phones are fine. This has been going on since August.
So ive been calling sprint since i 1st noticed the problem in August and everytime its the same story. They tell me theres a bad tower servicing that area that has an open ticket. And that i can expect the problem to be fixed in a few days. I called today and got the same BS. Can someone who maybe works for sprint or knows more info tell me exzactly whats going on and what i should do? Ive been with sprint 11 years and put up with alot but its to the point my jobs in jeopardy. Im not getting calls from other employees or my boss. I drop calls all the time. The tech said i had a 21% dropped call rate.
I really dont want to leave sprint but i spend about 9 hrs a day in sipver spring and my phones useless there. I have 3 lines that the contracts up on in march. My etf fee on each line is only $50 but heck i could sell my e4gt and pay that plus have a note 2 and gs3 to sell. Should i demand a credit? How many other people in that area are having this problem? Whats everyone elses thoughts?
Sent from my SPH-L900 using xda app-developers app
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I agree. DC Sprint service sucks.
I live right outside dc northern va and I noticed they are working on towers to get 4g there so that might be the reason
Sent from my SPH-L900 using Tapatalk 2
I was over in pg country and caught a glimpse of lte so can't wait for that.. I get pretty good service.. Even better then some of my family on at&t that's in dc
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition
i've started getting 4g around the lorton va area and i get it good at work BUT it still seems like 3g since the towers are being upgraded can't wait till they are atleast 50%
I thought it was bc of the upgrades also but when they did it in baltimore last summer it only acted up for maybe a month. This has been goin on since august in silver spring. They keep tellin me its a damged tower it has an open ticket but nothins getting fixed
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bmoreboy02 said:
I thought it was bc of the upgrades also but when they did it in baltimore last summer it only acted up for maybe a month. This has been goin on since august in silver spring. They keep tellin me its a damged tower it has an open ticket but nothins getting fixed
Sent from my SPH-L900 using xda app-developers app
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LMAO that's what they told me too!
I work in lorton outside of DC and for a while service was horrible now recently I get 4g there
Sent from my Nexus 7 using xda app-developers app
You could always flash 25010 prl that has 800mhz support in the Baltimore area now. The
Sent from a little old Note 2
Got 14364 Up/ 4968 Down at Home Depot in College Park today!:good:
I live in Nova... Sprint Service is pretty ****ty.
Then i flashed the Verizon PRL and everything is so much better. Service in underground stations i didnt have before and fixed a ton of deadzones. I dont loose phone service in elevators anymore.
rawdikrik said:
I live in Nova... Sprint Service is pretty ****ty.
Then i flashed the Verizon PRL and everything is so much better. Service in underground stations i didnt have before and fixed a ton of deadzones. I dont loose phone service in elevators anymore.
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Click to collapse
Which PRL?
Today @ home mine is horrible in NOVA .. ive had 0 bars and roaming all day
Sent from my SPH-L900 using xda app-developers app
I was in Silver Spring yesterday. Signal was a compete mess, you are right.
intelli78 said:
I was in Silver Spring yesterday. Signal was a compete mess, you are right.
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Its redicilous man. Ive never seen anything like it. I mean i cant keep a call longer then 5 mins without dropping it. I cant download pics or email attatchments.
Sent from my SPH-L900 using xda app-developers app
Wish my service was like that, that would mean there were firing up the upgraded equipment at several sites here.
Sent from a little old Note 2
bmoreboy02 said:
Its redicilous man. Ive never seen anything like it. I mean i cant keep a call longer then 5 mins without dropping it. I cant download pics or email attatchments.
Sent from my SPH-L900 using xda app-developers app
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Click to collapse
Yeah. I didn't try voice, but I was trying to navigate with maps and it was not working at all. This was over a pretty large area as well, not just downtown Silver Spring.
I will give Sprint a call and pile another complaint on for you. I'll report back with what they say.

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