Sadly after having my new Note 2 a good 6 days it fell from a foot and a half, hit the front corner of the screen where the glass is weakest, and completely shattered.
I was pretty devastated and it's currently costing me $180 to replace through samsung.
Silver lining of it all though? No more ugly Verizon button!
Thought I would share
This is the SPRINT forum. Not Verizon.
wooops
noobing it up over here.
Result
I broke mine after 10 days, got it repaired by Samsung in Sweden for $100. The best thing was that I sent it with no battery and it came back with a battery
Related
Hello ,
Yesterday I managed to drop my Note 2 and crack the front glass of the handset. The screen itself is totally un-damaged.
After looking around on the internet it became quickly apparent that 3rd party repair centre's don't really want to touch the handset. I have called Samsung and they have sent me out a jiffy bag to send the handset back to them to get repaired. Obviously this will not come under manufacturers warrenty and I will be charged for the replacement. Does anyone know how much the front glass (not the screen) cost to replace? I saw someone mentioned around $180 however I live in the UK. Any guide lines on how much I will have to pay to get them to replace the broken glass would be great so I dont get a nasty surprise.
Thanks,
J
Mine dropped from two feet and hairline cracked across the whole screen. I bought the full assembly LCD/digitizer. Did the repair per LE55ONS. AOK now. afterwards, I tried to pry apart the digitizer glass. In my Note II it is bonded with transparent gum covering the entire LCD. No way to replace only the digitizer on my version of the Note II
Mine was $249 USD
Hi All,
So my 6 month old GSM Nexus fell out of my pocket and landed face down on the floor of my local pharmacy. The result is now I have a nice crack running from the upper right hand corner down about 1/2 inch to the left hand side. Thankfully the crack is hard to see when you're looking straight down at the phone but I know it's there and it is visible when looking off-center.
I contacted Samsung and they quoted me about $190 to repair the phone. Calling local places in NYC yielded prices within $10 of the Samsung price.
Now I remember reading a while back that other users who sent their phones to Samsung received their phones back and somehow the repair got covered as a warranty repair (not sure about this as there was never any followup post past "WOHOO, IT SAID WARRANTY AND MY CARD DIDN'T GET CHARGED!!!!1")
Has anyone here had their screen fixed by Samsung within their first year of owning the device?
smapdi said:
Hi All,
So my 6 month old GSM Nexus fell out of my pocket and landed face down on the floor of my local pharmacy. The result is now I have a nice crack running from the upper right hand corner down about 1/2 inch to the left hand side. Thankfully the crack is hard to see when you're looking straight down at the phone but I know it's there and it is visible when looking off-center.
I contacted Samsung and they quoted me about $190 to repair the phone. Calling local places in NYC yielded prices within $10 of the Samsung price.
Now I remember reading a while back that other users who sent their phones to Samsung received their phones back and somehow the repair got covered as a warranty repair (not sure about this as there was never any followup post past "WOHOO, IT SAID WARRANTY AND MY CARD DIDN'T GET CHARGED!!!!1")
Has anyone here had their screen fixed by Samsung within their first year of owning the device?
Click to expand...
Click to collapse
i had my screen cracked and had my warranty but still had to pay $150
so my loving, caring. soon-to-be wife, dropped her new note 2 off her lap onto our garage floor. she has a otterbox defender case and when we picked it up the glass was not cracked but the screen has a hairline crack running from the left middle along the side to the bottom. when we tried to turn it on, the screen turned on but the crack in the lcd was now obvious and the digitizer didnt work for the bottom half of the screen. now i realize that i probably have to replace the whole screen assembly but is the a person on here that can direct me to a local repair person in san diego or maybe a site where i can order it online for under $200?
i know its a long shot and the misses can still use the s pen to use the screen but we ended up leaving it off as over time i noticed the screen getting more and more pixelated from the crack line.
tl;dr front glass is perfect, managed to break lcd and digitizer, am i really boned?
Thats pretty amazing, you can aks sammy how much it will cost you if they repair it, but I dont think it will be under 200
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You're very unlucky..How did it crack with an Otterbox ??Bad karma..However i fell sorry for you and your note 2..Contact Sammy and see what can you do..You can try to replace it yourself but you'll lost the warranty..
so turns out the phone still had warranty and i dont need a receipt! (traded our old iphone 4s's for two note 2's plus $200 cash on craigslist) called samsung and told them that the phone all of a sudden had cracks under the glass and was very "hot" from charging, they are replacing it no questions asked! thanks anyways guys, il be sure to buy my wife a clutch for her phablet
Nice .! Move ...n thanx for idea.... :thumbup:
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Broke my lcd. Glass was fine, zagg glass SP was broken and digitizer underneath broke. Forgot I had a tool in my back pocket with phone and too much pressure broke it so I sent it back to samsung last night (forgot to add insurance).
2 day shipping there and 2 day shipping back included in the $188 repair charge. Anyone have to send their note 5 off to samsung? If so, how long did it take to return to you?
naturecannon said:
Broke my lcd. Glass was fine, zagg glass SP was broken and digitizer underneath broke. Forgot I had a tool in my back pocket with phone and too much pressure broke it so I sent it back to samsung last night (forgot to add insurance).
2 day shipping there and 2 day shipping back included in the $188 repair charge. Anyone have to send their note 5 off to samsung? If so, how long did it take to return to you?
Click to expand...
Click to collapse
Gave it to att for repair. Took 7 days.
Re read my email from Samsung. They say 5-10 days.
Mine took about 8 days.
I'll be sending mine in next week to att, cracked the glass right down the center. If it takes a week I might just tell them I lost it (I have the insurance)and get a new one.
Hello, so I thought it might be helpful to share my experience. I got my Note 7 on launch day (August 19th) from a retail Bell Store here in Canada. The salesperson offered to sell me as case as well but I thought it was ugly and didn't want to cover up this beautiful device. I also turned down purchasing extra insurance as I have never broken a phone before and I've had a lot of them.
Anyway it wasn't even 24 hours later I was working and the phone slipped from my hand...max 4 inches from the ground... But on to concrete. It unfortunately also hit on the edge and shattered the top left corner of the display. I was surprised at the damage this being Gorilla Glass 5 and all.
The display still worked just small part of glass missing and cracks. I knew this would drive me nuts and not something I could live with so I called Samsung to see if I could pay to have it fixed. They suggested I either send it to a repair shop or take to a local authorized one in person. There was a place about 3 hour drive away so I went this route. The place couldn't do it right away, they had to order a replacement display because they had none in stock. I went to Atlantic Cellphone Repair in Moncton, New Brunswick. Less then one week later it was in and I dropped off my phone. It was the first Note 7 they had done. They were going to ship it to my home to save me the trip again because the guy who specializes in the newer Samsung phones was out for the day.
It cost me around $400 Canadian to have fixed. It's coming in the mail today. I should have taken a picture of before but I forgot. I've been assured by Samsung it will still maintain the waterproofing. I don't plan on ever completely submerging it anyway but this is still important to me.
Ill update later today with how the repair turned out, after I get it home and try it out. I'm now going to be using a case even though I hate to. This phone needs it it seems.
Update: Got it today and highly impressed. They seem to have also replaced the metal band part as it had chips before but looks pristine and had another Qualcomm sticker on it where I had taken the other off. So while it's expensive it did turn out good.