[Q] my Note II went to the WC - Galaxy Note II Q&A, Help & Troubleshooting

ok, I make a mistake, and, now I know, I must fix my Note 2, who went less the 3 second into the toilett..
Anyway, the warrancy do NOT cover any damages from water, period....on the web, one video show a Note 2 into water, this is a fake and a joke...
Anyway, they told me, they must fix the Note 2, per changing, the mother board, the screen, the 2 cameras, the software...yeap, and probably the battery,,, cost approximatif about 80'000 HUF, meaning 300 Euro....I paid about 560 Euro for it....
Question, the Note 2, is still working, everything is working now, but, I saw pictures from I hope my Note 2, and we can see corosion on many part of the machine..
DO I.....
fix it now ?
wait, until it broke down ?
wait, for perhaps a better replacement price, because, the price of the machine would goes down ?
or sell it for a bargain ?
thanks you for ANY suggestion....
By the way, my sister husband, gaved to me a brand new Galaxy Xcover android 2.3 and, I went to the phone store, and guess what, they trow that phone against a wall, twice, I could not believe it, and THEY trow that pour machine into a bag full of water for minimum 20 seconds and, just after, the Xcover was working fine...and a silly Note 2, very expensive and very delicat machine can NOT stand a mere 3 second into water...Sorry, but same on Samsung, I AM not happy

Assuming you can only get a new Note 2 for 560 EUR (if you can get it for less, numbers change) and the repair cost is 300 EUR (if the repair cost changes, numbers change) you should sell only if you can get atleast 260 EUR for it. Because that way, you pay the same price of 300 EUR and in first case you get repaired phone, in second you get a new one.
So atleast try to put it on some auction site online, try to get 250 EUR or more for it, and try to get a new Note2 for less than 560 EUR. That's what I would try.

Xperrier said:
and a silly Note 2, very expensive and very delicat machine can NOT stand a mere 3 second into water...Sorry, but same on Samsung, I AM not happy
Click to expand...
Click to collapse
I assume you mean "shame" on Samsung here, but how is this Samsung's fault? Did they drop it in the water?
Anyway, if it still works I wouldn't bother doing anything with it until it gives up the ghost - which may well be past the useful lifetime of the phone.
Regards,
Dave
Sent from my GT-N7100 using Tapatalk 2

Did you not say your phone is still working? Well that's pretty cool ain't it? Why dis Samsung if the phone is still working?
What do you want a waterproof phone?
Yes the internals could over time fail due to corrosion but how is that Samsung fault? I have seen posts on here saying to strip the phone down and clean everything with a certain type of alcohol that disperses the water and dries quick and doesn't conduct electricity. Maybe your repair shop could do that.
S.
Sent from my Samsung Note II.

if u have some rice in a container or draw, put your phone in it (switched off, just on top of the rice), it absorbs moisture and 'dries' the phone internals for u.
thats of course u decided to keep it

Xcover has been made to take impacts and to stand water, Note 2 has been made Thin, ultra powerful and good looks.
So stop wanking at The toilet with Note 2.
Sent from my GT-N7100 using xda premium

tipsek said:
Assuming you can only get a new Note 2 for 560 EUR (if you can get it for less, numbers change) and the repair cost is 300 EUR (if the repair cost changes, numbers change) you should sell only if you can get atleast 260 EUR for it. Because that way, you pay the same price of 300 EUR and in first case you get repaired phone, in second you get a new one.
So atleast try to put it on some auction site online, try to get 250 EUR or more for it, and try to get a new Note2 for less than 560 EUR. That's what I would try.
Click to expand...
Click to collapse
would still be better of to simply fix the phone, because, I could not stand the (nasty and clever question...Either way, I must pay, that is it
and thanks for the reply

Jobiza said:
Xcover has been made to take impacts and to stand water, Note 2 has been made Thin, ultra powerful and good looks.
So stop wanking at The toilet with Note 2.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
I hope, you would never, ever make any bad move with a phone who simply drop from your pocket...And, it is the first time in my life a carried a phone into a bathroom

foxmeister said:
I assume you mean "shame" on Samsung here, but how is this Samsung's fault? Did they drop it in the water?
Anyway, if it still works I wouldn't bother doing anything with it until it gives up the ghost - which may well be past the useful lifetime of the phone.
Regards,
Dave
Thanks Dave, no, I did not mean shame on myself, I mean shame on Samsung, for building so pour protective and cheap back cover for a phone like a Note 2...This is not very well built, period....and, if a mere 3 second was able to distroy a phone, then....
Anyway, I went back to the repair shop this morning, because, it made some strange stuff when I did plugged for recharge..the screen would come back with light, even if i switched it of...
I saw, they opened the phone in front of me, and, I learned one think, only one....If one day, that trouble could arise to somebody, the best thing we must do, it to totally open remove the screws, and then put it on some rice for at least 30 hours...I saw, the damage was done on the mother board and for the gorilla glass, yes, you must change it, even if it haz nothing, because it is embedded with others electronical parts....
then they are going to almost change everything in the phone, the motherboard, the 2 cameras, the gorilla glass, and charge for the work...
at least 2 - to 3 weeks to have it back, In Hungary they still not have parts for the note 2, even not the phone itself
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Thanks Dave, no, I did not mean shame on myself, I mean shame on Samsung, for building so pour protective and cheap back cover for a phone like a Note 2...This is not very well built, period....and, if a mere 3 second was able to distroy a phone, then....
Anyway, I went back to the repair shop this morning, because, it made some strange stuff when I did plugged for recharge..the screen would come back with light, even if i switched it of...
I saw, they opened the phone in front of me, and, I learned one think, only one....If one day, that trouble could arise to somebody, the best thing we must do, it to totally open remove the screws, and then put it on some rice for at least 30 hours...I saw, the damage was done on the mother board and for the gorilla glass, yes, you must change it, even if it haz nothing, because it is embedded with others electronical parts....
then they are going to almost change everything in the phone, the motherboard, the 2 cameras, the gorilla glass, and charge for the work...
at least 2 - to 3 weeks to have it back, In Hungary they still not have parts for the note 2, even not the phone itself

Tomo1971 said:
Did you not say your phone is still working? Well that's pretty cool ain't it? Why dis Samsung if the phone is still working?
What do you want a waterproof phone?
Yes the internals could over time fail due to corrosion but how is that Samsung fault? I have seen posts on here saying to strip the phone down and clean everything with a certain type of alcohol that disperses the water and dries quick and doesn't conduct electricity. Maybe your repair shop could do that.
S.
Sent from my Samsung Note II.
Click to expand...
Click to collapse
sorry but, official repair shop do not do little tricks, just the big one, but, you are correct, either ultra sound, or some alcohol, but the process must be done immediately, after, just cry....and, please do not try cilicate saltz, I made a mistake

Stop blaming Samsung.
You can't say they built "cheap" back housing cover for the sole purpose of catching users dropping their phone in the bog, and charging them extra for repairs.
I don't think any phone without removable battery covers can also survive water damage, even if it appears to be still working. Yours apparently is still functional despite it drowning for 3 seconds. But we all know liquid damage will show its sign of death as you use it.
I would just write it off, and learn from this. Don't play with your phone while taking a dump, and be more careful with it.
And if you do sell it, I hope you be honest and not sell it as like new.

Xperrier said:
Thanks Dave, no, I did not mean shame on myself, I mean shame on Samsung, for building so pour protective and cheap back cover for a phone like a Note 2...This is not very well built, period....and, if a mere 3 second was able to distroy a phone, then....
Click to expand...
Click to collapse
Sorry, but this is just a nonsense. The phone is not designed for immersion in water - period. It doesn't matter if it is one second, or 10 seconds.
Don't blame the "cheap" back cover because chances are this isn't where the water got in - note the uncovered USB port, the headphone port, the speaker and microphone holds - these are all areas where water can and will gain ingress into the device extremely quickly - it has *nothing* to do with build quality.
You've compared it to the Galaxy XCover which is *specifically* hardened against this sort of treatment, so the comparison is frankly ridiculous.
Would you buy a Ferrari and then complain that it was nowhere near as good as a Land Rover for off road performance?
Regards,
Dave

It's not just the water - it's whats in it.
Dropping it in a bag of distilled water would be fine if you let it dry out in time. Salt water would be another story completely.
Sent from my GT-N7100 using XDA Premium HD app

Hi,
my coelgue didi the same [email protected]#y thing. Battery was removed immeadetly, phone brought to service next day.
The answer was: You need change motherboard (800Lt = 232Euro) and waranty would be saved. He not agreed to pay.
Phone is working, but today he has found that GPS is not working - no Sattelites found. Everything else is OK.
H.
ChodTheWacko said:
It's not just the water - it's whats in it.
Dropping it in a bag of distilled water would be fine if you let it dry out in time. Salt water would be another story completely.
Sent from my GT-N7100 using XDA Premium HD app
Click to expand...
Click to collapse

A while back I dropped by BlackBerry Bold 9900 into the pan (WC) just after the flush.
Took it out, phone was still on. Stripped it down immediatly and shook it dry and then padded it with a cloth and then used a hair dryer on it. Switched back on, still worked flawlessly.
Took advice from a forumite on crackberry who said that the internals could get damaged over time with corrosion and so any warranty claim made (even if unrelated to water damage) would be refused. So, I decided to claim on insurance.
BUT... I thought, if I just send phone to them, they may just say that its fine and send it back, with no repair as such, so thought Ill give the phone another dunking just to make sure so....
Put the phone in a sink of 4" of water. 10 mins later, took it out. Still working
Did it again but made a call to the phone. It rang... UNDERWATER ffs!, took it out, still working.
Stripped phone down, back and battery off, in sink for 10 mins. Took it out, STILL bloody working!!!!!
I had to take the SIM card out and SD card out and shake it underwater for 30 seconds to get the water into it enough to do any damage. Even then, it was just the touchscreen and part of the keyboard that gave in!!
Funny how some phones (even of the same type) are OK with a lot of water, and others fail even in light rain, condensation or moisture.
S.

Tomo1971 said:
So, I decided to claim on insurance.
BUT... I thought, if I just send phone to them, they may just say that its fine and send it back, with no repair as such, so thought Ill give the phone another dunking just to make sure so....
Click to expand...
Click to collapse
Nice insurance fraud, bro.

Xperrier said:
ok, I make a mistake, and, now I know, I must fix my Note 2, who went less the 3 second into the toilett..
Anyway, the warrancy do NOT cover any damages from water, period....on the web, one video show a Note 2 into water, this is a fake and a joke...
Anyway, they told me, they must fix the Note 2, per changing, the mother board, the screen, the 2 cameras, the software...yeap, and probably the battery,,, cost approximatif about 80'000 HUF, meaning 300 Euro....I paid about 560 Euro for it....
Question, the Note 2, is still working, everything is working now, but, I saw pictures from I hope my Note 2, and we can see corosion on many part of the machine..
DO I.....
fix it now ?
wait, until it broke down ?
wait, for perhaps a better replacement price, because, the price of the machine would goes down ?
or sell it for a bargain ?
thanks you for ANY suggestion....
By the way, my sister husband, gaved to me a brand new Galaxy Xcover android 2.3 and, I went to the phone store, and guess what, they trow that phone against a wall, twice, I could not believe it, and THEY trow that pour machine into a bag full of water for minimum 20 seconds and, just after, the Xcover was working fine...and a silly Note 2, very expensive and very delicat machine can NOT stand a mere 3 second into water...Sorry, but same on Samsung, I AM not happy
Click to expand...
Click to collapse
I drop my 7105 into the wc too... Took about 5seconds to recover it as i was a kinda stunt of what i did. Other then drying it with a dryer, i only switch it the next morning. And it work. Didnt sell it as it was a gift so i,m here learning to root.

n1lbog said:
Nice insurance fraud, bro.
Click to expand...
Click to collapse
How so? The phone had already been dropped in water and the long term damage was done. All I was doing is ensuring it got fixed or replaced rather then been sent back cos it passed a visual check.
Sent from my iPad using Tapatalk (how ironic is that eh)

Everything's working fine going to flash 4.12 now. Just scare inside rusty only :s
Sent from my GT-N7105 using xda app-developers app

dudeeeeeeeeeeeeeeeeee stop using the device and remove the damn battery nowwwwwww
put it in rice bag for one or 2 days then i hope it will be ok

Related

Desire = Beer Proof

Friday night...out drinking with the lads in London.
It was about 1am, me and my friend were talking. He wanted to have a quick look at my phone, so i passed it too him. Somehow...between me putting it into his hands and he grasping it. The phone slipped away....straight into a full pint of Stella.
We paused for about 3 seconds...just looking at it (we were quite drunk), I saw he screen go off so straight away i just sighed and thought ''he better buy me a new one''.
Anyway once i realised what'd happened, i grabbed the phone out of the glass (without spilling any beer), quickly took the battery, sim car and sd card out. places all components into pocket and continued the night...wasn't too bothered as my friend knew it was his fault and told me that if it didn't work, he'll get me a new one.
Hot back home a few hours later, remembered what'd happened...straight to the bathroom...got the hair dryer and started drying....5 minutes later...moment of truth.
WOHOO everything was fine.
I was kind of hoping it was broken, because i've already dropped it on the floor numerous amounts of times and it has a small crack in the screen bottom right.
But alas, everything was fine...
so....HTC Desire...is actually stella-proof as well.....They should stick that on the box!
Even after dropping it in a pint...the battery still hasn't improved though. Can't get a day out of the battery yet. needed to get a battery pack for the damn thing..
roll on Iphone 4 with that great looking battery life
F*cking awesome
Great to hear, now I am not that scared if I drop it into something
benko286 said:
F*cking awesome
Great to hear, now I am not that scared if I drop it into something
Click to expand...
Click to collapse
You better be
You should tell your mate its ****ed anyway. You'll have now warranty on it now, the water damage stickers will have change colour!
-------------------------------------
Sent via the XDA Tapatalk App
I'm due an upgrade in August, so not too bothered about the Warranty. It should last until then. I don't expect any phone to last over 9 months these days.
All the stories I read about people dropping their phones on the ground and in drinks... I even know at least three people who've dropped their phones in the toilet.
I don't get it, even when I had a ****ty Nokia 5100 I don't think I even once dropped it!
Although I did drop-kick it across a garden once to test the shock-absorbent cover. Held up pretty well!
i treated my desire like royalty
i made extra sure never to drop it, scratch it, throw it etc
i put my phone in my pocket with my keys for literally half a minute and the screen is covered in scratches, unbelievable
Desire is almost Tia Maria and coke proof. Managed to fix it all but about 2 months later my trackpad has died. Otherwise all good.
ephumuris said:
Desire is almost Tia Maria and coke proof. Managed to fix it all but about 2 months later my trackpad has died. Otherwise all good.
Click to expand...
Click to collapse
you mean you actually use the trackpad?
I don't think i've used it once since i got it in April. It's pointless, the screen does everything that's needed
Barff1984 said:
you mean you actually use the trackpad?
I don't think i've used it once since i got it in April. It's pointless, the screen does everything that's needed
Click to expand...
Click to collapse
Recovery menus...
Im scared ropping it on the floor as this big screen and build quality doesnt seems so good. Even in my full body silicone cases where only the screen is free. I even protected the keys lol.
Yoir friend must have been really drunk to offer to buy you a new phone. Sounded like it was your fault to me.
What's the worst damage anyone here has done to there phone? I want to feel better about the dirty great scratch on top of my phone.
I dropped mine from a metre up onto a wooden floor and smashed the screen. £130 to fix it and they still havent returned it to me and thats nearly 2 weeks ago
Contemplating getting a iPhone 4 as i am severely pissed off with HTC's slowness and the build quality of the phone ...
mercianary said:
Yoir friend must have been really drunk to offer to buy you a new phone. Sounded like it was your fault to me.
What's the worst damage anyone here has done to there phone? I want to feel better about the dirty great scratch on top of my phone.
Click to expand...
Click to collapse
I was thinking this!! LOL! dammed if I would be buying a mate a new phone after he was passing it to me drunk in a pub! I though only iPhone users got their phones out in pubs?
Desire has been in silicone case and screen protector since new... I kicked a Nokia down the road after it kept dropping calls... that was pretty much its life over... hundreds of bits. My Touch HD was key chipped but the paint was a problem on them.
congrats on getting the phone out the glass, without spilling any beer
I've dropped mine loads of times, got a nice scratch going down the centre of the screen due to keys in the pocket. lots of scratches on the paint work on the sides. a lovely big scuff on the back corner, a 10mm crack, bottom right side of screen.
And it wasn't my fault, he wanted to see it, took hold of it, i let go, he had it for a second, then it dropped in his pint.
The phones only £380, why wouldn't he have bought me a new one.
Only £380?
Thats a lot of money... for most people.
Geeba said:
Only £380?
Thats a lot of money... for most people.
Click to expand...
Click to collapse
No...the new iphone 4g simfree is a lot of money.....on contract is even more
Still getting one though. They look great
Barff1984 said:
No...the new iphone 4g simfree is a lot of money.....on contract is even more
Still getting one though. They look great
Click to expand...
Click to collapse
No - they dont
Wet Legend
My 15yo son managed to submerge his 3 week old Legend in a river - allegedly it was in his pal's backpack that was knocked into the water! He switched it on to see if it still worked before I had chance to dry it. Anyway it's part of my account and the phone is knacked luckily house contents covered it or he wasn't getting a new one.
Moral = Legends don't like rivers and being switched on before drying

Dropped Galaxy S3 in Bathwater

Hey everyone, so my buddy recently dropped his Galaxy S3 in bath water. He ended up buying a new phone thinking the phone was dead but he turned it on a few days later and it worked. Everything works EXCEPT the touch buttons next to the home button. I bought the phone off of him for $150 thinking I can fix it but as I research video and threads online.. it seems much harder than I thought. I know that soaking the phone in 99% isopropyl alcohol can fix a lot of water damage problems but I'm not sure if I should soak the motherboard in it as it's working fine other than the touch sensor buttons. Should I dip only a part of the front frame (where the touch sensors are) in isopropyl alcohol stopping right below where the LCD screen starts?
I'd like to change the frame as well since there are some scratches here and there along with the home button. It works but the button is scratched up a bit.
Do you guys have any advice for me? The phone is currently disassembled btw if that helps.
Could always download lmt launcher and not worry about it?
Sent from my SAMSUNG-SGH-I747 using xda premium
Or modify your build.prop to add capacitive buttons
Sent from my SGH-I747 using Tapatalk 2
Just use a ROM that has navbar settings and dont worry about the buttons. I dropped my old optimus t in water and yea it comes back to life , but the uncertainty of how long it will work is terrible. A few weeks after it happend phone screen flickering and it just died.
Best thing to have done was pull the battery and let it dry for two or three days
Sent from my SGH-I747 using Tapatalk 2
Lots of ways to just bypass the buttons all together. Like thwy all said use a custom ROM and nav bar. Just let it dry and leave it be. Good luck.
Oh and give lmt launcher a shot too
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I would definitely research cleaning it properly.
The water residue will eventually crust up and cause connection issues or shorts.
CZ Eddie said:
I would definitely research cleaning it properly.
The water residue will eventually crust up and cause connection issues or shorts.
Click to expand...
Click to collapse
What do you think is a good way to clean it? Dip the main board in isopropyl alcohol?
I am a tech junky, the first thing I would do is take it 100% apart and clean every inch on the inside. Eventually the stuff inside of that phone will turn cruddy from the bath water. $150 for a SGSIII is a hella good deal, rip it apart and give it a good cleaning.
Thanks yeah I thought it was a great deal, I could've asked him to drop it less but I felt bad since he was my friend. Phone is brand spanking new and only used for 2 months.
I'm thinking about buying a new whole front piece (LCD, digitizer, frame) though.. what do you guys think? I can get it online for $230ish and not sure how much I can get for my existing front piece.
artluo100 said:
Thanks yeah I thought it was a great deal, I could've asked him to drop it less but I felt bad since he was my friend. Phone is brand spanking new and only used for 2 months.
I'm thinking about buying a new whole front piece (LCD, digitizer, frame) though.. what do you guys think? I can get it online for $230ish and not sure how much I can get for my existing front piece.
Click to expand...
Click to collapse
I would try to fix it before going for a new front piece. Getting that new front piece + the 150$ you already paid = the price of a brand new S3 on ebay.
If it's himidity keeping them from working, leaving the phone in a seeled bag of rice for a couple days can fix it.
If you have the $$$ laying around to do it I would say go ahead. It may help the resell value down the road. I can't stand this phone naked, it feels like a big wet bar of soap in my hands. I would preserve the $$$ spent and put it in an Otterbox Commuter.
I was thinking about making back the money by selling the original piece. Not sure how much I can get for that though. The only thing holding me back is replacing the silver bezel around the LCD. You have to remove everything and swap it over including LCD, glass, buttons, etc. Sounds like a big risk for someone like who who has never done this type of work before.
artluo100 said:
I was thinking about making back the money by selling the original piece. Not sure how much I can get for that though. The only thing holding me back is replacing the silver bezel around the LCD. You have to remove everything and swap it over including LCD, glass, buttons, etc. Sounds like a big risk for someone like who who has never done this type of work before.
Click to expand...
Click to collapse
Well if getting someone to do it for you doesn't cost much, could be something to look into.
Yeah currently looking for someone to do that for me. Not sure where to look... all these cell phone repair places want to replace the whole piece PLUS they keep your LCD for "recycling" which means they'll take my LCD, repair it and sell it to the next sucker for $200 something.
I'm in NYC btw.. so by any chance any of you know someone in the area who has experience doing this, please let me know. Thanks!
artluo100 said:
Yeah currently looking for someone to do that for me. Not sure where to look... all these cell phone repair places want to replace the whole piece PLUS they keep your LCD for "recycling" which means I'll take your LCD, repair it and sell it to the next sucker for $200 something.
Click to expand...
Click to collapse
Haha. Well mobiletechvideos.com is well known around here, could be an option. I dunno how he proceeds though.
BWolf56 said:
I would try to fix it before going for a new front piece. Getting that new front piece + the 150$ you already paid = the price of a brand new S3 on ebay.
If it's himidity keeping them from working, leaving the phone in a seeled bag of rice for a couple days can fix it.
Click to expand...
Click to collapse
+1
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Soaking it in 99% isopropyl alcohol right now. gave the mainboard a scrub down with a toothbrush about 1.5 hrs in. Also scrubbed the back of the touch screen, whichever resistors and chips I saw.
Fingers crossed.
Quick question.. how long should I let the parts dry after taking it out of the alcohol? It seems like alcohol evaporates pretty quick but the smell of it stays.

n7100 owner in the USA, dropped my phone and cracked screen

Hello fellow n7100 owners. All input welcome, but especially from other US residents who own n7100s.
So I did something stupid this weekend. I wore these loose shorts with loose pockets and dropped my phone when I sat in my car.
The screen is cracked now at the top right. It turns on just fine, works as usual, and the touch sensitivity also seems to be normal in the area of the crack. So it seems like the problem is just cosmetic at this point, , and in a darkly lit room, it's hard to even see the cracks when the screen is own.
But it's bothering me to look at it, I really liked the way this phone looked and kept my screen and everything in absolutely immaculate condition before this. What are my options?
I figure I can't send it to samsung, since I bought it off ebay, and obviously it's not a domestic galaxy note 2.
I'm thinking self repair is a no go, unless it's very easy and doesn't require a lot of tools because I am not handy at all with those types of things. I was thinking of taking it to a local repair shop that I found online, but I don't know how much it's gonna cost...and if I do take it there, if I should buy the parts I need beforehand so they don't overcharge me on those.
Any thoughts?
Anyone? Someone?
I wouldn't even think of trying it yourself. I wouldn't even try it myself. Your out of luck when it comes to warranty as you bought the device second hand. Your best bet is to find a store like you have and get an estimate
If I am correct, I know you could go to Samsung and let them repair it. Just say you'll pay for it.
I changed only the glass on my 2nd s3 it cost me £15 for the glass and £20 for the heatgun. Check out youtube for tuts
Sent from my GT-N7105 using xda app-developers app
Call up mobiletechvideo.com. they're located in Texas. They swap out emmc chips in Samsung phones so I would assume they can do screens too unless they can't source them.
Sent from my GT-N7100
I got my note 2 as a gift, but when I received it, the screen near the front camera was cracked out the box. So, called Samsung service centre, they say they wouldnt repair it because it was out of their warranty, and if I wanna fix it, it will cost approximately $200 dollars (converted from Indonesian Rupiah).

LG G3 - Cracked Lens after few hours out of the box

i just Bought my LG G3 Yesterday ,
it was used gently, as i appreciate the feeling of a new device in my hands like any geek,
i did not drop it ( no need to justify here )
i took my G3 to show off a friend and i asked people were in the room if anyone noticed that my phone fell in the past few minutes - one of them is working in a cellular shop and he immediately brought me the news that he already knows what happened by my response because some one who bought g3 from his store came back with the exact same crack and claim he did not drop the phone at all as well.
so i have a broken Lens, camera cant take photos right and i am Deeply disappointed By Lg as i was expecting a higher build quality,
i might be the first to report but just - wait for it ,
people will Google the problem and i am just the first to let you know.
photos added
I don't believe it. Your friends lied.
Sent from my LG-D850 using Tapatalk
It doesn't just crack I dropped mine off a balcony 3 floors onto some rocks and it broke the screen of my F400S and some other stuff, but the lens was fine. Hence why I have a D850 but lenses don't just crack.
Sent from my LG-D850 using XDA Premium 4 mobile app
I just had the same thing happen to mine. Not sure how or why it happened but it did. It was in my hot car turned off for an hour or so and then when I got home ours later, I noticed it. It has never been dropped or hit.
i think someone hijacked your phone... lol friends are friends...
Sent from from my LG-D855
It is a very, very small chance that it happened by itself - BUT if the glass was fitted in the phone, and was made with too high tension; it COULD technically brake "on its own". However, very rare for this to happen...
I just tried pressing my lens with my thumb, with quite a lot of pressure - didnt do anything
Anyone know where I can get a replacement lense or where to be looking for them when they come available? Talked to LG and they said they could repair but it would take 2 weeks and they could not tell me what it would cost. I can use my camera because my glass is completely gone over the camera, I would just like to get something over it to keep dust out.
Sent from my VS985 4G using Tapatalk
I just bought an LCD separator machine send it to me I need practice lol. I seen someone else say the sent there's into lg and cost $150 to fix. You could always get a square trade warranty and go that route
Sent from my LG-D850 using XDA Premium 4 mobile app
If I could just find a thin 1/2 inch diameter piece of glass, I could fix it myself. Problem is finding the glass. Would not be hard at all to fix and like I said my camera works perfectly fine.
I just had the exact same thing happen. Phone was fine last night. Set it on night stand before bed. Showered and got ready in the morning. No drops. Got in the car in the morning and touched something jaggedy when I was stopped at a light. Weiiiird. Looks exactly like OP's pic. Luckily I paid for insurance since it's included in T-Mobile's jump program, so hopefully they'll swap it out.
It is one of the areas of the phone which get hotter from use, but I find that an unlikely factor in causing that problem.
DroidApprentice said:
It is one of the areas of the phone which get hotter from use, but I find that an unlikely factor in causing that problem.
Click to expand...
Click to collapse
Yeah, I'm really at a loss. I kept it in the bathroom as I showered, but it doesn't get that hot/humid...not enough that one would think it'd make a substantial difference.
Hate to say it, but my lens just cracked as well about an hour ago. I went to take the phone off my desk, and it kinda slipped from my fingers. The phone never made it completely off the desk. The two bottom corners were still touching, and the top half maybe a few cm off. Nothing I would ever consider a drop. When I flipped the phone around, to my surprise the lens was cracked. I don't know what to say? Any other phone I've owned in the past this wouldn't have happened to it in this very same situation.
WilliamStern said:
Hate to say it, but my lens just cracked as well about an hour ago. I went to take the phone off my desk, and it kinda slipped from my fingers. The phone never made it completely off the desk. The two bottom corners were still touching, and the top half maybe a few cm off. Nothing I would ever consider a drop. When I flipped the phone around, to my surprise the lens was cracked. I don't know what to say? Any other phone I've owned in the past this wouldn't have happened to it in this very same situation.
Click to expand...
Click to collapse
Yeah, man. My old HTC M7...I always run skinless, treat my phones like dirt. Dropped it maybe three times onto concrete from waist height, nothing. So this is pretty gnarly.
Update on T-Mobile, they basically said that they'd take it back under warranty IF it's a manufacturer's defect. But because it's physical damage, they'll probably flag it as user error and charge me for it. I'm claiming manufacturer's defect because I swear this happened spontaneously without a drop whatsoever. So now I basically have to call LG directly, and I'd probably be up for a fight. If anyone here has experience or advice it'd be greatly appreciated.
Same Issue
Hey, I had the same issue with the AT&T version, ended up having to send it back along with my powermat (since I assumed that might have caused the crack). They repaired it without charge since they determined that it was indeed a manufacture defect. So if you have something similar it is probably a manufacture defect, and hopefully they will make a note of this soon.
julz05 said:
Hey, I had the same issue with the AT&T version, ended up having to send it back along with my powermat (since I assumed that might have caused the crack). They repaired it without charge since they determined that it was indeed a manufacture defect. So if you have something similar it is probably a manufacture defect, and hopefully they will make a note of this soon.
Click to expand...
Click to collapse
I just looked at my phone last night and I have the same issue. I'm on att and I'm going to call them today to see if they will repair it for me. I'm a bit upset honestly. The camera world buy the broken glass distorts the pictures and makes them look foggy. Julz05 who did you send it back to? LG or AT&T?
No matter what, I can never stay away from android for long.
idelgado782 said:
I just looked at my phone last night and I have the same issue. I'm on att and I'm going to call them today to see if they will repair it for me. I'm a bit upset honestly. The camera world buy the broken glass distorts the pictures and makes them look foggy. Julz05 who did you send it back to? LG or AT&T?
No matter what, I can never stay away from android for long.
Click to expand...
Click to collapse
I sent it back to LG. I called the LG service number and explained the problem, they issue a RA# and you have to send it to their warehouse. Took them almost 2 weeks to fix the phone, and they are just mailing it back now
I wanted to come back and post an update for my circumstance just in case any in the future needs to do the same.
Unfortunately I couldn't send my unit back to att or lg because my water damage sticker had been tripped. I had my phone in my pocket and I went on a ride in an amusement park and didn't realize we want under waterfalls! Needless to say I got soaked and water seeped into the phone but after sticking it in rice overnight I was lucky enough to not have water damage besides the tripped sensor. I went on a search and found a seller on eBay selling the top piece which includes the camera lens cover, power/volume rocker. It cost $38 plus $6 shipping and took about a week to get to me. To replace it was fairly easy. Removed 7 screws and unsnapped the old part and then applied the new piece.
One thing to note: the original piece States 850 in various areas and the new piece States 855. However it is the same exact part and for $44 I replaced itself myself without having to be without my phone. Here are some pictures :
Here's the link for the eBay auction http://pages.ebay.com/link/?nav=item.view&id=351144850263&alt=web
No matter what, I can never stay away from android for long.
Just found this thread after my UK D855 did exactly the same, I've had it several months. found Replacement parts on ebay
Exact Same Problem
Hi - today I found the exact same fault in my phone. Like other posts here, I did not drop it or get any impact on the phone.
I am in New Zealand and am really disappointed in what I thought was otherwise a great phone. I now have to waste my time trying to establish whether I have any cover for this problem and also realise that it looks like impact damage and technicians will claim it was my fault.
I think this is a manufacturing fault and reading here confirms that something is very wrong here.
Thanks.

Have you put your Z1C underwater?

hey guys. I've got this phone for a month now but still haven't checked the waterproofness. Did you try it the first day you got it? should I be super careful with this? I'm scared. I even though it's advertised as waterproof..
Yeap, I've tried it underwater. The screen responsiveness changes, else everything works, including the camera.
not worth the risk, there are enough reports about water damage
I'm tried to test the limits of the phone (i know it could be ridiculous). So I've swum for more than an hour and the phone was under more or less 1,5 m (limit recommended by Sony). It has survived for a moment...Once out i dried it. It has worked for some hours until the battery comes empty. No way to charge it anyway, a component of my battery was dead...I've send it to repair center claiming I had only let it fall in water and they replaced it by a new one
moral of the history don't try to put it in the water just for fun
I have used mine on water several times for several hours, and it's still working fine.
In fact I have tried it the very first day, this way if it's waterproofing was flawed, I would have returned it under warranty.
Now that my phone is more than a year old, i am obviously less keen to put it under water.
I've made lots videos underwater. Dunk phone in beer, whiskey. Dropped it in river. It even got some salty water after i remembered it beeing forbidden.
The phone is waterproof. If not warranty replaces for free. If you got by third party then they often try to make some bs excuse not to deal with it.
The golden rule: if you use miniusb to charge you wear out the rubber flap and it will not be waterproof, if you use dock you won't have this problem.
New Folder said:
I've made lots videos underwater. Dunk phone in beer, whiskey. Dropped it in river. It even got some salty water after i remembered it beeing forbidden.
The phone is waterproof. If not warranty replaces for free. If you got by third party then they often try to make some bs excuse not to deal with it.
The golden rule: if you use miniusb to charge you wear out the rubber flap and it will not be waterproof, if you use dock you won't have this problem.
Click to expand...
Click to collapse
Not at all: Sony even explicitly states that water damage is not their problem. If you trick them, or if you're nice, they might help you out, but they're under no obligation to.
dazzerfong said:
Not at all: Sony even explicitly states that water damage is not their problem. If you trick them, or if you're nice, they might help you out, but they're under no obligation to.
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Click to collapse
Where i bought it from they said water damage is under warranty.
Why would they advertise the phone in water or spilling water on it if the warranty won't cover it? The salesperson dunk the phone in water to show it was fully waterproof and without leaks before selling it to me.
New Folder said:
Where i bought it from they said water damage is under warranty.
Why would they advertise the phone in water or spilling water on it if the warranty won't cover it? The salesperson dunk the phone in water to show it was fully waterproof and without leaks before selling it to me.
Click to expand...
Click to collapse
That's a salesman tactic, but there's no guarantee. If you don't believe me, feel free to and go ahead and go nuts with your phone.
BTW, who told you it's under warranty? The sales staff? I personally asked a technical support person this question (in lieu of some other problems I had) this, and they said no, it's not covered under warranty.
You should be very careful if you try it underwater.. On my first time, the micro usb cover opened up and the phone was damaged, with no warranty by anyone ?
I had to open it up and dry it with hair dryer for an hour.. (and since then it's still non-waterproof)
Conclusion - be careful ?
Sent from my D5503
My phone got damaged by water in the third time that I put it under water. Seems like due overheating (I was playing, charging and wearing a bumper case at the same time) the back and the back frame unglued in the Sim tray area. I remembered how the screen started to flick and how the water comes out from Sim tray ?. I used a hair dryer and at this moment the phone is working fine?. I replaced the back frame (also, it solves the gaps in the middle where are the magnetic charging and the Lock/Volume buttons). By now, I am waiting the rear cover, it should arrive in 15days. But after that bad experience I won't put the phone in water anymore.
Btw, does anybody knows if there's a difference between fresh water and seawater/ pool water?
I've been told from Sony that the warranty is only on fresh water damage..
Sent from my D5503
Salt water leaves salty residue on the phone and is also more corrosive than fresh water. So, Sony won't cover damage in salt water.
Sent from my D5503 using XDA Free mobile app
Submerged my z1c in a glass of water upon getting it just to check if it's waterproof. A week later, i used it at the beach and it got submerged pretty often in saltwater that day but no water damage. Occasionally i wash my phone with soap under running water maybe every 2-4 weeks(I'm a germaphobe...) My friends also like to take my phone and submerge it in water randomly for fun. I guess it's also because of me that a number of them ended up buying the z2 and later z3 :laugh:
dazzerfong said:
That's a salesman tactic, but there's no guarantee. If you don't believe me, feel free to and go ahead and go nuts with your phone.
BTW, who told you it's under warranty? The sales staff? I personally asked a technical support person this question (in lieu of some other problems I had) this, and they said no, it's not covered under warranty.
Click to expand...
Click to collapse
We have local Sony technics who said that. They work couple blocks away from my house and i actually did pay a visit there.
New Folder said:
We have local Sony technics who said that. They work couple blocks away from my house and i actually did pay a visit there.
Click to expand...
Click to collapse
Same here.. They said that I'll have warranty only on damage from fresh water, not seawater etc.
Sent from my D5503
ok thank you all for replies and sorry for being so inactive.
I'm not going to dump it in the water on purpose I think. Even if it's sold as waterproof I'm scared. it was too expensive and it's too amazing phone to just kill it for no reason.
also yes I'm going to buy a dock asap.
thank you again guys!
nas93 said:
Submerged my z1c in a glass of water upon getting it just to check if it's waterproof. A week later, i used it at the beach and it got submerged pretty often in saltwater that day but no water damage. Occasionally i wash my phone with soap under running water maybe every 2-4 weeks(I'm a germaphobe...) My friends also like to take my phone and submerge it in water randomly for fun. I guess it's also because of me that a number of them ended up buying the z2 and later z3 [emoji23]
Click to expand...
Click to collapse
I wipe my phone every day with a wet towel [emoji14]
but mostly to erase fingerprints etc.
mag cable instead of dock
Ephixi4 said:
ok thank you all for replies and sorry for being so inactive.
I'm not going to dump it in the water on purpose I think. Even if it's sold as waterproof I'm scared. it was too expensive and it's too amazing phone to just kill it for no reason.
also yes I'm going to buy a dock asap.
thank you again guys!
Click to expand...
Click to collapse
About the dock.... It might be cheaper to just buy the mag cable if you want to use your phone while it's charging and save some money. Amazon has a few brands selling these types of cables or adapters when i last bought mine. Or you can check with the stores where you live.
http://www.amazon.com/Magnector-Improved-Performance-Magnetic-Charging/dp/B00Q3GK3YI/
nas93 said:
About the dock.... It might be cheaper to just buy the mag cable if you want to use your phone while it's charging and save some money. Amazon has a few brands selling these types of cables or adapters when i last bought mine. Or you can check with the stores where you live.
http://www.amazon.com/Magnector-Improved-Performance-Magnetic-Charging/dp/B00Q3GK3YI/
Click to expand...
Click to collapse
actually I meant just the cable but thank you!
Sent from my D5503

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