Develop Bugs

s620 broken screen please help

Fragility of the Dash
I am new in this forum and i am considering buying this phone. I need a phone that will last me at least a YEAR and a cheap smartphone. This seems to be a good phone. The problem is that i have heard many people breaking the lcd screen . How fragile is this phone? If it is that fragile of a phone, please recommend a good cheap screen protector. Thanx

I personally think the phone is built very well, and is quite solid.
No phone is meant to be dropped, but it does happen from time to time by accident of course.
The bigger the screen, the more chance it has to crack.
I have dropped my Dash twice on concrete in the case, no problem..
If I had dropped it outside of the case, chances are it would probably crack the screen at least one of those times.
Smartphones are not meant to be slipped into the back pocket, their target audience is the business person.

I agree with you guys, but a silicone skin is in part like to buy an insurance. I´ve dropped accidentally my dash a couple of times and the story would have been different if no skin is wrapping my phone.
Investment of 5 bucks is worth.

I droped my dash a few times and is still working, one thing i did was get myself a case to cover the phone, i hate when the screen gets scratch when you have it on your pocket. But overall personally the dash its a really good and reliable phone.

Great Phone
This phone is the best ive had ever... before this one was a blackberry pearl, hated it. I have loved every second of owning my dash. got it for 50 bucks and have dropped it on a couple of occasions, just dings and dents on the hard plastic/rubber casin, thats it... nothin wrong with the screen
p.s. runnin rickwyatt's newest rom and it is freakin awesome

I am probably the most anal person you would ever meet when it comes to my phones (as an example I have phones well over 5 years old that look brand new). No scratches, dents or dings will do. I bought a hard shell cover that snaps over the entire phone and I use a scratch proof screen cover. I have on occasion dropped my Dash and it never has had a problem.

This is a good phone, I dropped it a few times and works perfect still... Haha and especially if you upload the new rom you will rock it straight pimpin haha...

I live a little rough, and where I go, Dash goes.
When it falls out of my lap as I get out of my truck, and it lands on asphalt it seems to be okay, though I hold my breath till I see it function. It has slowly collected dings in the chrome edge. My truck is a bit high, to be fair.
If the alarm goes off in the middle of the night and you fling it with all your semi-conscious might because the end button wore out and you cant turn it off, however, it will probably break. Depends on your arm, I suppose.
It is not fragile compared to your average phone, but it has glass parts and they have their limits. As for the buttons losing function, I do use the bechooie out of it all day, every day. A lot.
Get insurance, take care of it. Respect your tool.

I had the same reservations about this phone as I considered it over a Blackberry Curve this past November. I googled on it and the stories of the cracked screens really made me nervous. People were stating that they would just crack on their own it seemed.
But since Suncom ran out of inventory on the Curve during that time, it narrowed my choices and I really liked the features of the HTC S621, so I decided to go with it.
So far (knock on wood), the screen has held up just fine. I even dropped it once on our very unforgiving hardwood floor, that rests on top of a concrete slab. It was not in any sort of protective case. It fell hard enough for the battery cover and and battery to fall out. I just knew that was it for my phone. But I picked it up, looked at the screen, no cracks. Reinstalled the battery and turned it on, everything functioning the same. Of course every drop could have a different result, depending how it lands and such. I may not get so lucky if that happens again.
Going back to all the nightmare stories about the screen cracking. I'm wondering if these were earlier versions of the HTC S620's issued by T-Mobile. Perhaps with later revisions of the HTC S620's or S621's they fixed what was ever causing the cracks to occur.
Anyways, I love the flexibility and the level of customization that can be done with this phone. I've already flashed my phone many times, and have tried all sorts of stuff on it. This phone is great for people who really like the ability to tweak their phones.
Thank you,
Tim

I don't know why people think the S620/Dash is "fragile"; mine has held up wonderfully. The only thing that is remotely fragile is the screen, which WILL break if you hit it hard enough (as it does on EVERY phone). The good news is that the screens are pretty cheap on eBay (US $25), and they are decently easy to replace. I made a tidy profit repairing and reselling a friend's Dash that he smashed while he was drunk.

I have owned my dash for a year and a half and have had no problems. I think a lot of the cracked screens were from back pockets and tight jeans...lol. I always use the pouch and have dropped it a few times. Nothing has ever broken, even the time I got out of my truck with the phone in my lap and it fell and I ended up punting it a good 8 feet with the battery going one way and the cover and phone another. Treat it well (most of the time) and it will last.

what a GREAT TOUGH phone
i have dropped my dash 3 or 4 times.. hard too! i have seen it land on its edge and once face dowm... not a thing happened to it except a ding where it hit on the cornner,, and the face looks great... not to mention,, the phone itself rocks too... (as long as you ditch the T-MO ROM) lots to do with it, and holds a good charge...
well worth the $$$$$

I dropped my Dash a few times on the concrete and it never got anything more than some scratched on the silver outer band.
I decided to do a little test for you all. So this weekend I ran my Dash over with my car just to tell you all what would happen. (Yeah, that's why I did it. I knew there was a reason.) It broke. The LCD is busted and the body no longer fits perfectly together. The middle of the keyboard looks a little indented as well. I can still make and receive calls, even via bluetooth.
Now since I helped you all, anyone want to help me get a new one? I don't mean to hijack the thread (and I've read a few others on the subject.) Am I pretty much hosed at this point ore should I try sending it to one of the repair places like pocketpctechs.com?

How to remove single scratch from screen?
Hello. I make stupid single scratch to my screen. How to remove it? I expect some home-style solution .

IS it bad
littleclown said:
Hello. I make stupid single scratch to my screen. How to remove it? I expect some home-style solution .
Click to expand...
Click to collapse
Mine has buncha little ones but dont distract from a beautiful machine

Most commercial scratch coverups are liquid acrylic-based. Even some liquid floor polishes (like "Future" in the US) can be used to hide some scratches. If it bothers you that much, there are people on eBay selling full housing replacements for the phone.

Try to use toothpaste, I heard that it works just run a little toothpaste and brush for a few minutes on the screen and then wipe it off. Usually this helps out quite a bit so give it a try.

Depending on how deep the scratch is, there are different methods you can use.
If you use Future to cover it up, be aware that water dissolves it.

My screen Died!!
Hi, my Dash screen turned completly white with a Black Stain in the middle like ink..does this means my screen died completley or do u think there is anything I can do to fix it?? I think something got burned inside...

It sounds like your lcd is broken. It should look like a puddle almost. I imagine you hit it or something. That does not have to be the case. It could just happen. that's wha they do sometimes when they go black like that. There is nothing you can do to repair that. Replace the lcd or the phone. That's it.

To Claim or not To Claim PLEASE READ

I dropped my phone this morning getting into my car. It hit pretty hard upper left corner of the device. it actually struck the door sill panel the battery panel popped off and the batter fell out and the phone landed face first on the garage floor. I drive a 2010 camaro the car sits pretty low so it didn't have to far to fall. I have a zagg screen protector so no scratches on the screen nor did the screen crack or shatter (much to my surprise).
There is, however, a noticeable Chip on the housing in the Upper left corner above the HTC logo. This is surprising to me because I have heard many stories of the screen shattering falling on that part of the device.:huh:
My question is this. I have insurance on my phone. I am very anal about how my phone looks and operates and it having ANY scratches or nicks on it(nearly OCD) I have rooted the device, I have a great ROM i REALLY LIKE (kings unleashed rom Ultra Blakk R3).
Sooo.. Do i make the Claim?
Pro's:
Great ROM
Phone is FAST
Get a new or near new Phone (refurbished)
Phone may act funny do to the drop (later on)
Cons:
Backing up the Device (starting over)
Going through the Process of Rooting
Clearing the Phone back to Original Stock ROM
Spending the $100 Deductible (100 on bill)
I am sure I can think of more so this where i need your opinion folks.

Personally, I wouldn't claim that, because I don't see it worth 100$ for a new phone, for THAT. I'm a tech major, so I like my gadgets in pristine condition as well, but I couldn't justify it. And as far as backing up, you'd have to do a titanium for your apps, that's it. You couldn't restore your system settings cuz it wouldn't work on a new phone, just re-install the rom, and load your apps. As far as rooting, you can do it with unrevoked and be done in less than 5 minutes.
Overall: Don't claim.

I have only dropped my phone once but it was drastic, all the way from my pocket where i thought i was putting it, to the concrete...landed right on the corner and made a pretty good nick. Im not happy about it but my screen is OK and I certainly wont spend 100 bucks on a nick. also pondered a little touch up paint. If its acts up later...? dunno why that would occur cut OK, i would just make a claim then.

If you want to feel better just drop it again and make sure the screen shatters. Now you have more reason to claim it! I'm very anal about scratches and dings on my stuff it would drive me nuts.
Sent from my PC36100 using XDA Premium App

I've taken mine back for unrelated reasons and got a new (well, most recent was a refurb) phone at $0 with insurance on a couple occasions. The phones weren't rooted when I took them in, by the way.
I dropped mine & it has a nick on the side that drives me nuts sometimes. I thought about pulling the battery during a radio update to try to completely kill it so I wouldn't have to pay $100, but my conscience along with worries of bad karma got the best of me, so I've stuck with this one. It runs fine, so I've learned to live with it.
I also learned to put the case back on if I have to take it off.

If you have the cash then get a new phone. You won't be happy till you do, you know that.

Arnezie said:
If you have the cash then get a new phone. You won't be happy till you do, you know that.
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this describes myself well...
i say get a new one or wait for a new device and buy at retail.(I like being without contract)

Wait and upgrade to Evo 3D in two months. You might want to just put the phone in a nice silicon case so that you can't see the blemish.

Scratch test

Think it's worth a new thread
Not me
http://www.youtube.com/watch?v=uyLC61JxsJQ

saquib said:
Think it's worth a new thread
Not me
http://www.youtube.com/watch?v=uyLC61JxsJQ
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Click to collapse
this guy has balls!!! and on launch day aswell
but excellent news

Yes its ok to stay up but please do not post a new thread for every video that comes out I dont want the whole forum clogged up with new unboxings and various youtube postings. Not saying that you would but just a warning to anyone else that may want to post a video.
Mark.

i think it's safe to say that all the people complaining that the Galaxy Nexus doesn't have Gorilla Glass can officially stfu.

oscillik said:
i think it's safe to say that all the people complaining that the Galaxy Nexus doesn't have Gorilla Glass can officially stfu.
Click to expand...
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Corning themselves stated that the Nexus doesnt use gorilla glass but that doesnt mean they havent used some other type thats just as strong and durable. The guy did mention in his twitter that he managed to scratch it with a google mug a bit later so I dont know how he managed to do that maybe he threw the mug at the phone coz it wouldnt go get him another coffee haha.
Im not even sure if that type of key test would scratch normal glass if it was only done for a few seconds. I guess I could take my keys to a piece of glass on the shed and see what happens lol.
Mark.

winwiz said:
this guy has balls!!! and on launch day aswell
but excellent news
Click to expand...
Click to collapse
Well its not actually his phone as hes a Samsung Mobiler I guess they get them for free and go around making videos and promoting samsung awareness. Im not actually sure but it sounds cool and you get stuff for free lol.
Mark.

Just an ordinary key (especially a well used one) are quite round and soft in the edges so no, it should be hard to scratch regular glass even, an unpainted ceramic coffey mug bottom on the other hand is allmost like a fine sandpaper so it would cause more scratching
Sent from my X10i using xda premium

Tjotte said:
Just an ordinary key (especially a well used one) are quite round and soft in the edges so no, it should be hard to scratch regular glass even, an unpainted ceramic coffey mug bottom on the other hand is allmost like a fine sandpaper so it would cause more scratching
Sent from my X10i using xda premium
Click to expand...
Click to collapse
ye, dragging a coffee mug across the screen would be a much better test, I've often thought the same about the use of keys in scratch test videos.

Keys is a good test imo, what else is a common contact to the phone? throw it in your pocket, what is usualy in there? i know i keep mine in my rear pocket all by itself, but still keys could become a common contct with a phone. When I empty my pockets I tend to stack them all in a pile, wallet usually end up ontop of the phone, but occasionaly I realize my phone on my desk with keys on top. Yes,I can see people setting their coffee on top of their phone like a coaster, caeless, but i'm sure it happens when you are busy at work.

Cheetohz said:
Keys is a good test imo, what else is a common contact to the phone? throw it in your pocket, what is usualy in there? i know i keep mine in my rear pocket all by itself, but still keys could become a common contct with a phone. When I empty my pockets I tend to stack them all in a pile, wallet usually end up ontop of the phone, but occasionaly I realize my phone on my desk with keys on top. Yes,I can see people setting their coffee on top of their phone like a coaster, caeless, but i'm sure it happens when you are busy at work.
Click to expand...
Click to collapse
I don't really think anyone would really ever put a mug on their phone in day to day use, but there are plenty of things worse than keys that your phone can get in contact with that would be more abrasive than a key, the mug example would be a good method to test the screens resilience to such things.

Tung_meister said:
I don't really think anyone would really ever put a mug on their phone in day to day use, but there are plenty of things worse than keys that your phone can get in contact with that would be more abrasive than a key, the mug example would be a good method to test the screens resilience to such things.
Click to expand...
Click to collapse
I personally don'g use mugs but I am frequently foudn with both the phone and soda bottle, etc in the same hand

well mine scratched whilst i was cleaning the screen with a microfibre cloth well pi""ed of. Should have waited for screen protector(s) :/

from what i find these days most phones can handle "physical abuse" just fine.... it's just when it comes to fluids, beware

I carried my nexus s around without any protection for 9 months and it still looks mint. I expect the same from this phone.
Sent from my Galaxy Nexus using Tapatalk

[hfm] said:
I carried my nexus s around without any protection for 9 months and it still looks mint. I expect the same from this phone.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Don't!
I like you thought the same after having the SGS and mine already has 2 scratches.

Rub a few grains of sand or salt on any display and report back.

I actually drove by the Corning main campus last weekend in New York. I was close to stopping by and questioning why they wouldn't make every effort possible to get their product into the Nexus.
Of course I realized they wouldn't answer my questions or be helpful...but still.
I'm not worried, anyway. I'm sure whatever manufacturer Samsung got for this phone did a fine job.

BULL****! My screen is scratched after 3 days of using it in the house and I have OCD with my phone! the worst thing i did was put it in my pocket and take it out.
I have had a galaxy S2 for over 6 month and not had a scratch :/ this one is quite deep
https://www.evernote.com/shard/s68/...56636e8bc5ea/9116579ab37c7bcf8ab2d6693ccf5ef4
It's also a fingerprint magnet!

[Q] how durable?

Okay here's the deal.. I currently have an HTC Desire, and I recently tried the SGSII.. My desire is a FREAKING TANK! I cant hurt it no matter what I do, including sending it flying across the room more times then I care to admit.. the glass has one tiny light scratch from when it spent a day in my pocket with my keys.. The SGSII on the other hand, I dropped it (rather gently) from my pocket the day I got it, and the case got a huge ugly gouge!
We've all seen the video of the guy taking his keys to the glass, which is what you should be able to do with any smartphone, but how does the actual case housing stand up? anyone got any stories of terrible incidents it survived unblemished?
I am hard on my phones.. I dont deny it, so I want something that will handle a beating and I'm kinda skeptical of Samsung after my experience with the SGSII.
P.S. my alternate is the Amaze

I too had a Desire and I have to say I am very pleased with the build quality of the GN. I can't say I've thrown my brand new phone across the room or even dropped it yet (I'm not the most accident prone) but it seems to be a sturdy piece of kit!

http://www.youtube.com/watch?v=bc5JjPU4Xh0

mikeandjaimie said:
We've all seen the video of the guy taking his keys to the glass, which is what you should be able to do with any smartphone, but how does the actual case housing stand up? anyone got any stories of terrible incidents it survived unblemished?
I am hard on my phones.. I dont deny it, so I want something that will handle a beating and I'm kinda skeptical of Samsung after my experience with the SGSII.
Click to expand...
Click to collapse
If you were unimpressed by the build quality/durability of the SGSII casing, not much is going to change with your feelings on the GN. Its built pretty much out of the same materials. You're best off sticking with an extra case if you get it.
mohitrocks said:
http://www.youtube.com/watch?v=bc5JjPU4Xh0
Click to expand...
Click to collapse
Dropping it on carpet just proves that the screen/internals won't break from a hard fall. I think what OP is referring to in the case of his old SGSII is big gouges or scratches in the casing, which the GN will probably suffer from the same way.

I ordered this for good measure..lol
http://www.ebay.com/itm/26090122267...X:IT&_trksid=p3984.m1497.l2649#ht_3353wt_1072

Yes I was referring to actually dropping it.. Every other week my desire gets knocked off the living room table, or the like. I don't actively throw it or go out of my way to be rough, but we have an active house, And things happen. I guess I'll have to look into a very slim case, as I usually just toss it in my Jeans front pocket And go.
Sent from my HTC Desire using xda premium

AfroCreame said:
I ordered this for good measure..lol
http://www.ebay.com/itm/26090122267...X:IT&_trksid=p3984.m1497.l2649#ht_3353wt_1072
Click to expand...
Click to collapse
Good to know.. but with my luck, having an extra case on hand in case of a disaster would jinx me. Then if I dropped it the screen would probably shatter...lol

Well there was that thread where a guy cracked his screen.
The bit that worried me was when a second guy posted his cracked too. He put it in his pocket as normal, got to work and the screen was cracked :/

kam187 said:
The bit that worried me was when a second guy posted his cracked too. He put it in his pocket as normal, got to work and the screen was cracked :/
Click to expand...
Click to collapse
Sounds like BS to me. There had to be something in his pocket putting a lot of pressure on the glass. And he must wear some skin tight jeans for that to happen... or something bashed his phone.
I always put my phones in my jeans pocket. OG Droid, and Nexus S. Always keep that pocket empty but my phone.

[Q] LG G3 -- spare parts? I dropped it ALREADY

It pains me to even talk about this but... This morning I dropped my six day old G3 on to an escalator step (you know the kind, sharp and metal:crying. The phone itself is working and screen is unscathed (phew!), however the plastic bezel/bumper (?) that goes around the screen on the side of the phone has cracked on the bottom left corner and scuffed on the top left.
I know it's early days still, but does anyone know of where there might be spare parts available? Or should I just cry myself to sleep and stay at home forever...
(To rub it in, I had a shiny new official "Slim Hard Case" waiting in my mailbox this evening. FML)

Any chance you had a warranty?

Sorry to hear your Bad news. I scratched my first g3 on the back around 2 inch's long and I could of cryed lol. Sorry I carnt help

Osseon said:
Any chance you had a warranty?
Click to expand...
Click to collapse
I have warranty but that doesn't cover my own accidental damage. I do have home insurance that covers things like this but I'd rather not go down that route just yet as it would involve reformatting the phone, sending it back, buying a new one, reinstalling everything and so on...

musicconnect said:
It pains me to even talk about this but... This morning I dropped my six day old G3 on to an escalator step (you know the kind, sharp and metal:crying. The phone itself is working and screen is unscathed (phew!), however the plastic bezel/bumper (?) that goes around the screen on the side of the phone has cracked on the bottom left corner and scuffed on the top left.
I know it's early days still, but does anyone know of where there might be spare parts available? Or should I just cry myself to sleep and stay at home forever...
(To rub it in, I had a shiny new official "Slim Hard Case" waiting in my mailbox this evening. FML)
Click to expand...
Click to collapse
Lol, I've done the same, dropped it on concrete a couple of times and the edges are dinged up. Short pockets + Huge phone are not good. If you cant find phone parts on chinese websites *ali*, you might have to wait a couple months for them to be released.

it would also be not to your advantage to claim home owners insurance on your phone.. it could hurt down the road.
Sorry for your phone trauma :crying:
I only have the G3 because of a similar incident with my S4 which managed to destroy the digitizer.

Did you buy it with a credit card? Most cards give free insurance for up to 90 days! Just call and ask.

Won't the case cover that part? It might hurt resale value but if you can't see it, no biggie.

You think that is sad...
I dropped my LG g3 and it hit the concrete. I wish it had only scratched the back or dinged the bezel.
the screen only recognizes touch on about the bottom two thirds of it.
I do have a SquareTrade warranty so we will see how their claims process works.

jta said:
I dropped my LG g3 and it hit the concrete. I wish it had only scratched the back or dinged the bezel.
the screen only recognizes touch on about the bottom two thirds of it.
I do have a SquareTrade warranty so we will see how their claims process works.
Click to expand...
Click to collapse
They helped me out when I dropped my f400s off my balcony while taking pictures. It fell a few stories and well was not repairable so I got another g3. The process was fast about a week from when it happened to get paid but they should be able to fix yours.
Sent from my LG-D850 using XDA Premium 4 mobile app

Pilz said:
They helped me out when I dropped my f400s off my balcony while taking pictures. It fell a few stories and well was not repairable so I got another g3. The process was fast about a week from when it happened to get paid but they should be able to fix yours.
Sent from my LG-D850 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I think this phone may be too fragile for me. I'm not used to such a large phone and I don't really want to get a beefy case to protect it. So I will see what SquareTrade does. I'll let you guys know.

jta said:
I think this phone may be too fragile for me. I'm not used to such a large phone and I don't really want to get a beefy case to protect it. So I will see what SquareTrade does. I'll let you guys know.
Click to expand...
Click to collapse
My phone was out of its case, and it fell 3 stories (I live on a hill with a small creek behind it and it tumbled town onto the rocks) so once it fell I knew it was going to be a bad day. Thankfully I now have a new one, but life happens, I'm just glad I had ADH on my warrantee through them.