Hey All,
After much debate, I am the proud owner of a GN2. The thing is awesome and the size does not bother me at all.
However, I am having a strange issue. I work in a building that causes my phone to roam. When I send a text I get the following message:
"You are in an international roaming area. You may incur charges for SMS. Select an option:
-Auto send when in a Domestic coverage area
-Send Now
-Save as a draft message."
I have talked to a Sprint Tech. He confirmed that I am not being charged for sending text messages internationally. However, after updating PRL, Profile, I still get the message. Any ideas?
Thanks, Tony
aypanthony said:
Hey All,
After much debate, I am the proud owner of a GN2. The thing is awesome and the size does not bother me at all.
However, I am having a strange issue. I work in a building that causes my phone to roam. When I send a text I get the following message:
"You are in an international roaming area. You may incur charges for SMS. Select an option:
-Auto send when in a Domestic coverage area
-Send Now
-Save as a draft message."
I have talked to a Sprint Tech. He confirmed that I am not being charged for sending text messages internationally. However, after updating PRL, Profile, I still get the message. Any ideas?
Thanks, Tony
Click to expand...
Click to collapse
I remember those in the east coast are reporting of a similar problem. Since released day my phone have never experience this problem up until this morning when I got to work (East bay, Cali) and still showing roaming non stop. This is quite frustrating to say the least. Hopefully it affecting just the area around my work due to the recent storm we have here in Northern Cali.
Really? I've got no issues here.
Sent from my Galaxy Note II using XDA Premium.
Mine says it once and a while
Sent from my SPH-L900 using xda premium
Mine gives me international roaming notice at work where I have awfuk signal. Im in south jersey so I know im not roaming. I called sprint and they were less than unhelpful
Sent from my SPH-L900 using xda app-developers app
mikey123 said:
Mine gives me international roaming notice at work where I have awfuk signal. Im in south jersey so I know im not roaming. I called sprint and they were less than unhelpful
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
My experience to troubleshoot with Sprint tech mirrors yours.
Sent from my SPH-L900 using xda app-developers app
as soon as i walk in my house i start int roaming, so i have to use wifi and limit calls, i have Sero-P and they would just love to cancel my plan
I have the same issue. I guess domestic roaming is international?
Sent from my SPH-L900 using xda app-developers app
Since when is Southwestern PA....internationally roaming?
I am having the same issue with my Samsung Galaxy Note II. I bought it on Dec 9th and swapped it out at the sprint store last night for another one since they were assuming that the first one had an antennae issue. The replacement is doing the same exact thing however the signal strength increased.
I contacted Sprint customer service numerous times since I got it on the 9th. I still haven't had any helpful information given to me.
Yesterday while I was on the phone with customer service, I was told that since Pennsylvania is kind of close to the Canadian border and that's why I'm internationally roaming........I'm confused...because I'm not close to Canada.
Has anyone had any luck on finding some useful/helpful information regarding this problem?
It's really frustrating and I'm close to taking my Note II back and go back to my old phone.
I truly believe our phones are telling us we are internationally roaming when we clearly aren't. I'm in south jersey... nowhere near a boarder. I turned my roam guard off until someone can help us out further
Sent from my SPH-L900 using xda app-developers app
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I'm having the exact same problem on my brand new (as of 12/16/2012) Note 2, but I'm in NE FLORIDA -- unless Sprint considers Georgia to be a foreign country, then I'm no where near any international border. I haven't received a solution yet, but just letting you know that it can actually be more ridiculous than what some of you are experiencing who are remotely close to Canada. I mean, what? Am I roaming on Castro's cellular network? Bermuda Triangle magnetic field?
in nyc its affecting me as well for nearly 2 months and 3 different note 2s, but no effects on my S1 S2 S3 or OG Evo
It happened to me yesterday. I think it just has something to do with the way Samsungs roaming setting is coded. I was in Pacific Grove (Monterey Bay) at our hotel near the beach. I had a weak roaming signal and when I sent a text it said it was international. It asked if I wanted to send it, as I would get charged etc.
Sent from my Galaxy Note II using XDA Premium.
i get the same thing in the south bay, ca. i am now able to "international roam" inside buildings that my epic would loose all service in. whatever the issue is for the incorrect labeling on roaming, it shows up on my bill as roaming. i worry if they do fix this particular issue that i might loose roaming inside some buildings as opposed to when i would have no service at all.
Just a thought... Do any of you guys have OpenSignalMaps or an app like that?
Makes me wonder if you're connecting to GSM (ATT) and that's thinking it's international....
solution: (if someone want to fix that)
change from true to false or add that line in file feature.xml its locatet on root \system\csc\feature.xml
<CscFeature_Message_EnableRoamGuard>false</CscFeature_Message_EnableRoamGuard>
or download csc features expert apk and change
Enable Roam Guard
false
Related
So for the past two days I was not able to send or receive phone calls or text on my phone in the Brooklyn NY area. I thought maybe it was something to do with the rom I flashed or that sprint was just having outages. The funny thing is 3 and 4G worked perfectly fine. So this morning tried to call my wife on the using the cell phone and she couldnt receive calls.
So I called sprint this afternoon and they said that there was a problem with a few towers in Brooklyn where the 3g signal was interfering with the singel cell calling.
Supposedly this is suppose to be fixed by 12/21/2011 20:00 est.
Edit:
The rep wanted to do some basic trouble shooting on the phone via the network, so I am wondering would my phone being rooted and romed cause a problem with said troubleshooting.
Edit 2:
I posted this here because at first I thought that it was caused by the rom I recently flashed and I am just giving a heads up to people who may think the same.
Mship said:
So for the past two days I was not able to send or receive phone calls or text on my phone in the Brooklyn NY area. I thought maybe it was something to do with the rom I flashed or that sprint was just having outages. The funny thing is 3 and 4G worked perfectly fine. So this morning tried to call my wife on the using the cell phone and she couldnt receive calls.
So I called sprint this afternoon and they said that there was a problem with a few towers in Brooklyn where the 3g signal was interfering with the singel cell calling.
Supposedly this is suppose to be fixed by 12/21/2011 20:00 est.
Edit:
The rep wanted to do some basic trouble shooting on the phone via the network, so I am wondering would my phone being rooted and romed cause a problem with said troubleshooting.
Click to expand...
Click to collapse
I don't think so, either way it is easy to go back to root.
I called in for Jersey and they said there is an outage. My texts usually fail to send but they say it'll be resolved within the week...
Sent from my SPH-D710 using xda premium
I've been having issues in my part of Brooklyn for months now. Same thing, 3G works fine but texts and calls fail.
Chiming in well i live in brooklyn and i nor my wife have not had any call issues in my area at all.
We are both spilling having the issue. No voice or text via sprint or Google voice. I was told the tower issue in new york was suppose to be fixed last night. But we are still having the problem.
It's funny because the phone works everywhere else except in front or around or in our house. If I go five blocks away from my house the phone works fine.
Mship said:
So for the past two days I was not able to send or receive phone calls or text on my phone in the Brooklyn NY area. I thought maybe it was something to do with the rom I flashed or that sprint was just having outages. The funny thing is 3 and 4G worked perfectly fine. So this morning tried to call my wife on the using the cell phone and she couldnt receive calls.
So I called sprint this afternoon and they said that there was a problem with a few towers in Brooklyn where the 3g signal was interfering with the singel cell calling.
Supposedly this is suppose to be fixed by 12/21/2011 20:00 est.
Edit:
The rep wanted to do some basic trouble shooting on the phone via the network, so I am wondering would my phone being rooted and romed cause a problem with said troubleshooting.
Edit 2:
I posted this here because at first I thought that it was caused by the rom I recently flashed and I am just giving a heads up to people who may think the same.
Click to expand...
Click to collapse
I called sprint and told them i had no service and no data in most of my city.. " what is it, that youre using?" i said "a cell phone..." he said exactly, its used to make calls not to surf the internet
whats funnier yet is that he was about 25 years old..
I'm in a different state and its happening to this area too. In store rep said they are aware of it and they are working on the problem. She said things should be fixed tomorrow friday, at least for my area. Some texts are falling into the black hole and some have come through hours later. Internet works. Texts ride on the phone line and not the data line. Even on wifi texts would fail. Phone calls worked sometimes. Some towers were not affected and some are. The one for my house is intermittent.
If your connected to wifi it only cover data and wont actually place a voice call through wifi right? Just data like picz and internet correct?
I believe so. I think email and internet works on wifi but not calls or text. I thought google voice ran on the internet side but I did see some failures with that too so I don't know,
I don't use a cell phone.
I use a Data Pad or PDA that happens to also have a cellular radio and it can if I want make calls but that is a secondary function.
and thats what I would have told him.
I would have said. you see the unlimited data? see the 500 minutes. Take a guess which I use more hehe
It's strange there seems to be a 5 block radius in my neighborhood where you can make or get calls or text with sprint since Tuesday. The funny thing is it is with all sprint phones and they say they are not aware of an issue. Their are 4 sprint phones in the 3 family building that live in and would have to be at least a 100 or more in the neighborhood. It's seems to only affect he phone during the day because late at night and early in the morning the phones are fine.
Bay Ridge resident here. For about a year now, data fluctuates anywhere between 100 kbps to 1.5 Mbps, but usually in the 200 kbps area. Been complaining for what feels like forever (issue has been there since last January). I've gotten a million and one excuses, taken it all the way up to the office of Dan Hesse (I **** you not). They credited me one month's bill and that was about it. This was a long time ago. I love the fact that Sprint has unlimited data and is cheap, but that's about it. Service itself sucks.
They're sending me an airave. Is that thing worth it?
Sent from my SPH-D710 using xda premium
locoboi187 said:
They're sending me an airave. Is that thing worth it?
Sent from my SPH-D710 using xda premium
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Click to collapse
Just got my airave.. and i figured out why they have no problem sending it out for free... it turns that 5 mile radius around your house into a sprint tower for anyone to use... using the internet YOU pay for...and my calls are still broken up when i make them...the sprint rep couldn't hear me when i was talking to her on it... lol.oh well i guess i changed my prl to a really good Verizon one. I'm happy now
Sent from my SPH-D710 using xda premium
Wait anyone in range can use your airave? It's not locked to YOUR phone?
kdoggy said:
Wait anyone in range can use your airave? It's not locked to YOUR phone?
Click to expand...
Click to collapse
from page 6 of sprint airave faqs @ nextel.com:
/assets/pdfs/en/services/sprint_airave_faqs.pdf
Yes, you can limit access to your AIRAVE device by creating a list of approved
Sprint phone numbers (up to 50 phone numbers). You can create your list by
calling Sprint Customer Service at (866) 556-7310.
Click to expand...
Click to collapse
Yamuu said:
from page 6 of sprint airave faqs @ nextel.com:
/assets/pdfs/en/services/sprint_airave_faqs.pdf
Click to expand...
Click to collapse
I'm assuming most won't... and I'm assuming sprint knows that
Sent from my SPH-D710 using xda premium
Ummm if you don't do it then its definitely on you...not sprint. I have one and I get perfect service at home...full bars. Why complain about that? Its free so yes it its absolutely worth it.
clipsedrag said:
I'm assuming most won't... and I'm assuming sprint knows that
Sent from my SPH-D710 using xda premium
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Click to collapse
Sent from my SPH-D710 using XDA App
Devi0124 said:
Ummm if you don't do it then its definitely on you...not sprint. I have one and I get perfect service at home...full bars. Why complain about that? Its free so yes it its absolutely worth it.
Sent from my SPH-D710 using XDA App
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Click to collapse
You pay for your high speed don't you? Or is that given to you for free? And the average person wouldnt know that u can't do that. To each their own. If u like it then great! I think its a sham. I shouldn't need an extra tower in my apartment to get my cell phone to work.. that is on sprint.. oh and before anything is said about where i live, i am located in the top 5 most populated cities in Michigan. I don't live out in the sticks lol
Sent from my SPH-D710 using xda premium
Im in an area after march 1st that will be in a roaming area, They dont gaurantee data coverage while roaming and having an epic touch with the samsung bug I doubt ill be able to roam with data over 1x.. Does this let me out of my contract without an etf?
http://support.sprint.com/support/a...9-20111212-190208/?ECID=vanity:coveragechange
vincey2kr1 said:
Im in an area after march 1st that will be in a roaming area, They dont gaurantee data coverage while roaming and having an epic touch with the samsung bug I doubt ill be able to roam with data over 1x.. Does this let me out of my contract without an etf?
http://support.sprint.com/support/a...9-20111212-190208/?ECID=vanity:coveragechange
Click to expand...
Click to collapse
What is the " Samsung bug "
Sent from my SPH-D710 using xda premium
Possible, yes. Likely? No.
Thats not a bug... in most areas sprint phones won't use 3g for roaming.
Hope it does not affect fort sill area. Because if it does I'll be dropping sprint.
vincey2kr1 said:
Im in an area after march 1st that will be in a roaming area, They dont gaurantee data coverage while roaming and having an epic touch with the samsung bug I doubt ill be able to roam with data over 1x.. Does this let me out of my contract without an etf?
http://support.sprint.com/support/a...9-20111212-190208/?ECID=vanity:coveragechange
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Click to collapse
If it indeed forces you into a roaming situation they should let you out etf free.
Sent from my Nexus S 4G using xda premium
Looking for western Oklahoma Sprint customers
The Journal Record is working on a story about Sprint's change in Oklahoma and Kansas. If you're a Sprint customer potentially affected by the change, we'd like to talk to you. Contact Ted: [email protected]
Oh that's bull****....they better let me out....I will not be covered now
So close to ics and I'm gonna have to switch carriers :'(
sent from the near past
Most areas in the state where I live that Sprint has no coverage, I roam on 3g with the 606xx PRLs (the standard consumer ones). I would hope that the new roaming agreements in KS and OK will be 3g.
Sent from my SPH-D710 using xda premium
Danial723 said:
Oh that's bull****....they better let me out....I will not be covered now
So close to ics and I'm gonna have to switch carriers :'(
sent from the near past
Click to expand...
Click to collapse
act like that and im sure no one will waive it for you, but to answer you question yes this is an ETF waivable event, granted you will need to fax in a utility bill and return your phone, I do believe there is a time limit as well not sure, just get transfered to account services
mkzbdroid said:
act like that and im sure no one will waive it for you, but to answer you question yes this is an ETF waivable event, granted you will need to fax in a utility bill and return your phone, I do believe there is a time limit as well not sure, just get transfered to account services
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Click to collapse
That's the whole thing....I got sprint for this particular phone
sent from the near past
Actually that's incorrect. That particular area will be considered on network roaming, just like the Montana area and other parts of the North western united states
Sent from my SPH-D710 using xda premium
No the map shows off-network data roaming
sent from the near past
Damn, looks like it doesn't affect my ex-wife. Now I don't have an excuse to cut off her phone.
here is what Sprint Customer Service has told me twice now. I'm in Anthony, KS
I have checked the account and found that you are on CDMA network and also would like to inform you that the CDMA Networks are not changing. The notification was for the Nextel Customers. I have also check the Sprint Coverage in your area and I am glad to inform you that you are in Sprint Best Coverage and will not face any issues with the Network Services in your area.
replikant666 said:
here is what Sprint Customer Service has told me twice now. I'm in Anthony, KS
I have checked the account and found that you are on CDMA network and also would like to inform you that the CDMA Networks are not changing. The notification was for the Nextel Customers. I have also check the Sprint Coverage in your area and I am glad to inform you that you are in Sprint Best Coverage and will not face any issues with the Network Services in your area.
Click to expand...
Click to collapse
Me too lol....well Ecuador at the moment...be back to Anthony in a week...btw..good to hear
sent from the near past
Danial723 said:
No the map shows off-network data roaming
sent from the near past
Click to expand...
Click to collapse
Ugh... Nvm. It is way to complicated to understand that in certain areas where sprint loses a contract with an on network provider that they instead allow the users to use roaming but it'll go down as on network.
This very same thing happened a few months ago to three north western states. One of them was Montana
Sent from my SPH-D710 using xda premium
Yes this is an ETF waiverable time. They have already stated that if you are unhappy with sprint service and live in OK or KS that you'd have until 15Apr, or 45 days, to get out of your contract free of charge.
Sent from my SPH-D710 using XDA App
Killer Turtle said:
Yes this is an ETF waiverable time. They have already stated that if you are unhappy with sprint service and live in OK or KS that you'd have until 15Apr, or 45 days, to get out of your contract free of charge.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Yes! They allow customers to leave for free for a certain time. After that you're sol. Same thing happened in Montana
Sent from my SPH-D710 using xda premium
Guess ill just have to wait and see what happens
Umm its your exwife doesn't the fact the there is an ex make it OK to cut her phone off...
Sent from my Touchpad using Tapatalk
I keep getting this data roaming guard warning popping up and can't get it to stop. I have turned all of the roam guard settings off except for the GSM settings but I can't turn those off because they are greyed out and locked to be checked. I don't care that my phone goes into roaming, infact its going to happen a lot due to riding the metro every morning where the stations are above ground but the track between each is under ground with AT&T service. my problem with it is a) it turns the phone on every time wasting battery and b)it wont stop.
This also happens in places with low reception for sprint.
So short of turning my phone off or the data service off during times where this could happen, is there a way to get those locked check boxes unchecked or to stop the notifications?
I have exactly the same issue extremely annoying. I figure the fall for the wrong and plan on calling sprint see what they can do about it. I. don't imagine theyll have any ideas and the call will be a waste of time but. if you don't complain they won't fix it.
I get the same thing.
viperv303 said:
due to riding the metro every morning
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Click to collapse
MD represent!
Sent from my SPH-L900 using Tapatalk 2
I get the same thing, too.
What's even stranger is that I've had it tell me it can't send a text due to "International Roaming"
I live in the Midwest. No international roaming here!
Get the same problem here in San Antonio, TX
Sent from my SPH-L900 using Tapatalk 2
This happens to me on a daily basis. So annoying.
Sent from my SPH-L900 using XDA Premium HD app
Me 7
Sent from my SPH-L900 using Tapatalk 2
Glad I am not the only one having this issue. I thought surely there was a button I was missing. I just came from the Evo3D and had this problem when using a Virgin Mobile ported rom. I work in the middle of a corn field so roaming happens more frequently than not
Same here i'm in Irving, TX noticed when I get it, I just hit the on/off switch and error went away.
same issue. live in south jersey. I always hit send anyway when trying to send a text in "international roaming". i figured once my bill is 1,000's of $$ for international roaming can I argue and blame it on them. clearly I have not left the country nor am I close enough to Canada to pick up Rogers/whatever I remember picking up in upstate NY
I hate it too. Will see if I can disable it through smali for my ROM
Sent from my SPH-L900 using Tapatalk 2
Im in New York State and sometimes I will start roaming and if I go to send a message it will say you are international roaming, additional charges apply. Then it gives me a choice to send anyway, cancel, and resend when in a domestic network or something like that. Why does the phone think I am international roaming? I had this same issue on my old Samsung Moment and i was charged some crazy price that sprint ended up removing. But how am i international roaming? I have roaming set to automatic because where i work i go in and out of sprints towers. Under Roaming settings I have international voice and data unchecked. I was also getting this message when I would try to use data.
Anyone have any clue?
Upstate new york? Like rochester? It must think your in canada or something. Or Maybe the towers your roaming to are under canadian license.
Yupp exactly rochester!!! I remeber when I had the Samsung Moment the GPS in that phone was aweful and had me in some place in chine when I would open maps. Not sure how I could be roaming in a canadian tower unless its coming over lake ontario which in my case would be well over 50 miles lol
I get this all the time too, and no, I'm no where near a border. Also, I cannot roam - data stays off, and voice calls go straight to Verizon saying I can't use their network unless I pay.
I was getting this in Virginia yesterday. Last time I checked, Virginia was nowhere near any international cell towers.
Sent from my SPH-L900 using xda app-developers app
ive been getting this in nyc, staten island since the day i got the note II
I am in my basement and I get international roaming in Queens. ....
Sent from my SPH-L900 using xda app-developers app
i think sprint is having trouble with its towers..somehow verizon knows this and they are trying to bilk people however they can..i asked a sprint manager today why verizon is asking me for a CC# to complete local roaming calls...the manager said they weren't sure what was going on...
I was internationally roaming in long island ny.
Sent from my SPH-L900 using Tapatalk
I got the international roaming warning near St. Louis.
C'mon, man!
Hope I don't see some huge charge for the text I sent to my wife!
I am getting these constantly in the SF Bay Area. I think it relates to LTE rollout and testing because I'm constantly switching from 3G to 4G and I get these warnings whenever that switch happens. Turning off 4G (which isn't launched here yet anyway) makes them stop.
hausman said:
I am getting these constantly in the SF Bay Area. I think it relates to LTE rollout and testing because I'm constantly switching from 3G to 4G and I get these warnings whenever that switch happens. Turning off 4G (which isn't launched here yet anyway) makes them stop.
Click to expand...
Click to collapse
My 4G is always off and it still happened. I live on a very unpopulated Island called "Long Island" so there is no reason to turn it on anytime soon.
Sent from my SPH-L900 using Tapatalk
jamesey said:
My 4G is always off and it still happened. I live on a very unpopulated Island called "Long Island" so there is no reason to turn it on anytime soon.
Sent from my SPH-L900 using Tapatalk
Click to expand...
Click to collapse
wasn't there a petition from some States few days ago to leave US post election results? )))) That would explain international roaming for sure
So for two plus weeks the wife and I have had nothing but issues with Sprint's network. She has the gs2 and i have the gs3. Sprint's network team states they are looking into it. We both are losing connection altogether or I get stuck in roaming. A friend of mine states that I should use Verizon's radio.
We have taken our phone's into the corp sprint store and they have ran full diag on them which have checked out so they say.
What could I do to resolve this issue?
Please help the wife and I to be able to use our phones.
Sent from my SPH-L710 using xda premium
Sprint's network is super slow where I live also. I hope its just all the network upgrades their doing. But, then again, we've had a tower down here for a year it seems. My phone constantly switches back and forth from 3g to 1x. I personnaly think their network is overloaded to the point where every customer suffers with super slow data speeds.
message brought to u by my JellyBombed GalaxyS3
Call to action!
z3r0t0l0rEnCe said:
So for two plus weeks the wife and I have had nothing but issues with Sprint's network. She has the gs2 and i have the gs3. Sprint's network team states they are looking into it. We both are losing connection altogether or I get stuck in roaming. A friend of mine states that I should use Verizon's radio.
We have taken our phone's into the corp sprint store and they have ran full diag on them which have checked out so they say.
What could I do to resolve this issue?
Please help the wife and I to be able to use our phones.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!