Develop Bugs

Questions about an airave with the evo

Okay,during the past few months sprints network has been downhill in my home, seriously I get full bars of 3g during the day and at night I get full bars of no service and network is busy errors.
this is pissing me off, I was in the middle of an important call with a client and I got booted off the network.
tried all 5 of my evos and nada, signed up for skype quickly and I managed save my job.
This has happened a ton of times and my kids are always telling me about it, every time I call cs I am told its an outage and It will be fixed. But I am living in the most populated area of Puerto Rico, where every carrier has great service except sprint. heck tmo's EDGE network kicks the crap out of sprints 3g.
I could understand if I were in a rural area but damn I'm like surrounded by 3 sprint stores.
Anyways back on topic, would you guys recommend the sprint airave?I'm about to have call cs and ***** until I get this resolved.
My home internet speeds are 3.5mbdown/512kbps up.

gab2012 said:
Okay,during the past few months sprints network has been downhill in my home, seriously I get full bars of 3g during the day and at night I get full bars of no service and network is busy errors.
this is pissing me off, I was in the middle of an important call with a client and I got booted off the network.
tried all 5 of my evos and nada, signed up for skype quickly and I managed save my job.
This has happened a ton of times and my kids are always telling me about it, every time I call cs I am told its an outage and It will be fixed. But I am living in the most populated area of Puerto Rico, where every carrier has great service except sprint. heck tmo's EDGE network kicks the crap out of sprints 3g.
I could understand if I were in a rural area but damn I'm like surrounded by 3 sprint stores.
Anyways back on topic, would you guys recommend the sprint airave?I'm about to have call cs and ***** until I get this resolved.
My internet speeds are 3.5mbdown/512kbps up.
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I've never heard of a "network is busy error" before related to 3g.
3.5 mb down and you're complaining?
Um....
There's no "3g" on ANY network that gets that high.
It sounds like it's just an outage. How long have these errors been happening?

I meant my homes dsl speed for the airave(sprints been doing 100kbps for ages while on 3g), and the network busy error appears when I try to place a call.
this started around 2 months ago, once every two weeks, now its annoying as hell, when I was going to have my dsl installed the tech almost left because he couldn't reach me (sprint outage).

I just sent a text and got an error. SMS Error Radio Interface Resource Shortage Cause Code:64 Error Class:2

gab2012 said:
I meant my homes dsl speed for the airave(sprints been doing 100kbps for ages while on 3g), and the network busy error appears when I try to place a call.
this started around 2 months ago, once every two weeks, now its annoying as hell, when I was going to have my dsl installed the tech almost left because he couldn't reach me (sprint outage).
Click to expand...
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An Airave could solve the issues in your home since the Airave uses voip to make phone calls.
Do you know anyone else with Sprint, do they have the same issues?

My son is at college on the west coast of the island and hes fine been fine, he complains about it when hes home visiting us.
I'm calling cs tomorrow to see if I can get them to give me a free airave since thats what I've been reading on forums.
People with signal issues receive a free airave and have the monthly charges waived.

gab2012 said:
My son is at college on the west coast of the island and hes fine been fine, he complains about it when hes home visiting us.
I'm calling cs tomorrow to see if I can get them to give me a free airave since thats what I've been reading on forums.
People with signal issues receive a free airave and have the monthly charges waived.
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I'm sure they won't argue with you especially if it's an issue they admit.

this really blows, the funny thing is that their 4g is working... I can have data only but the signal reaches my home only in my bedroom with 1 bar.
I have 2 more calls to make and I'm not risking it with sprint, skype has been working great so far.
Does the airave give the phones in my home 3g data or is it voice and text only?

gab2012 said:
Does the airave give the phones in my home 3g data or is it voice and text only?
Click to expand...
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It uses your internet as the data connection and it uses your internet for voip [for texts and calls]

gab2012 said:
this really blows, the funny thing is that their 4g is working... I can have data only but the signal reaches my home only in my bedroom with 1 bar.
I have 2 more calls to make and I'm not risking it with sprint, skype has been working great so far.
Does the airave give the phones in my home 3g data or is it voice and text only?
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It gives u 3g data also. I had the same problem at my house. I called them and told them the problem they said I live in a red zone are and will send me an airave. Free also. I have a epic and it boosted my 3g to 1.3mbs download.
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The airrave works great. I did notice an issue with Juicedefender though; it would not connect to the airrave even when forcing it to by dialing *99. Once I disabled juicedefender, it works great and much longer battery life for my device, assuming courtesy the airrave.

going to call tomorrow about it, from what I understand its some white samsung branded box right? I think I saw one at my local sprint store the last time I went there.

The new one I got about a week ago is made by Airvana or something. It is an unbranded white box (and kinda large sadly). It works just fine for both 3G and 1X (data/voice).
anyway, it was free when I complained about things getting worse. People on slickdeals saying you have to pay tax on it, about $1. I haven't had mine long enough to know.

I want this asap, I just finished my last two calls via skype and pulled the evo out of my pocket and the service is back....its 12am here now lol.

I get around 600kbs to 1.3m d/l on 3g and I ant complaining about that. But I would understand bad signal then you should reconsider getting the air wave thing.
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culua said:
I get around 600kbs to 1.3m d/l on 3g and I ant complaining about that. But I would understand bad signal then you should reconsider getting the air wave thing.
Sent from my PC36100 using XDA App
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He was referring to his home internet.

Anyone having horrible sprint service this week?

Hi guys, I'm sure many feel the service generally sucks everyday but I feel over the last week it's Ben horrible. I've had days of trying to send text messages, of dialing and waiting over a minute for the phone to start ringing, of 1x data speed with full bars. If you have had an upswing of issues like this please let me know. My girlfriend and I have both been having problems, and yesterday we talked with a lady in the city south of us, where she said she'd had such problems alot this last week. Just interested, no solutions here, but maybe it will let us know if we can push sprint to credit our way. Stop charging me for 4g there isn't any here!
Sent from my SPH-D710 using Tapatalk

working for them ill tell you no they wont credit you back for your lack of service. You are more than welcome to try. But if you are having service issues try updating you profile then your PRL. If that doesnt work try doing ##72786# youll need to get you MSL (Call CS to get it or most stores will give it to you.)

They're probably upgrading towers near you in their network vision. Happened to my friend where he couldn't send texts or call for a while. Google "sprint network upgrades " and look at the first link and it'll show you their network upgrades in your area.
Sent from my iPhone killer.

I think sprint is sucks all together for service. I came from att like 4 months ago cause they didnt have 4g at the time and i really wanted 4g. I was told wimax was fast. What i wasent told is in az they dont have wimax. So i got a 4g phone for nothing. Im kinda pissed. Thinking about going to verision cause there speeds are off the chain without doing this and that to get them better.
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Good luck with those Tier data plans. $69 for talk + $20 for text + $30-80 for data or whatever it is and the $400 deposit. Plus not to mention all the total data outages theyve been having. God Speed Sir.

I've been having terrible sprint network issues this week. So bad that I've called them twice. They tell me each time that a tower is down/being upgraded in my area. I've installed the 00002 PRL on my wife's and my phones until they get their **** figured out. IDK if I believe them that they are upgrades as I was told it should be fixed by Saturday afternoon and its Monday and they still have issues. Once a day I switch back to the 60685 PRL and check reception. I'm not talking just data either... its voice calls as well. 30-60 seconds to change from "dialing" to ringing and when it does its roaming. Hopefully they fix it soon.

Yeah in LA area i have been getting less bars than i usually get. And dats speeds have gone from 1.4 mbps to 200kbps
Sent from self nominated team "Z" member's phone.

I've had inconsistent service for the last month; that's how long I have been working in New Orleans. Perhaps it is due to negative elevation but who knows.

Early in the week I had a lot of texts that said not sent. It was quite annoying. Also the same with calls taking 10 seconds or so to actually connect. I think it may be improving a bit, but not back to 100%. I'm in los angeles as well. On a side note, i've been trying 4g around my area and i've gotten up to 9mbits. In my home its on and off, but better than it used to be.

Thank you for your responses. Its both relieving and disheartening that you guys are also having issues.
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Last week I called sprint about my terrible service. They told me that they were doing upgrades in the area and that some towers would be down in the meantime. If you go on their site, they have a map of areas they are gonna be working on or are currently working on.

i just got the Epic 4G Touch yesterday and the data speed is horrendous!
i blame the inrush of iPhone users to Sprint.

wimax no longer working

so here's the deal, I've been using blazer 4.0 and everything is great. I have always had wimax and so these last two days I've been tethering my phone to my ps3 (battlefield 3) and so today all of a sudden it doesn't work anymore. I called Sprint and no help, back to stock nothing, rooted again and tried this http://forum.xda-developers.com/showthread.php?t=1447615 but no luck. I changed the "realm" to clearwire and my 4g connected but obviously took me to a clearwire page that asked me to purchase a plan. I've used 8gb this month and I know for a fact my 4g radio works...any ideas ? please guys just try and help.

I have the same issue today. Phone runs stock rom, no root no tether. And today I can't pick up any 4G signal. Don't know the reason.

yeah I have no idea what the hell
laufine said:
I have the same issue today. Phone runs stock rom, no root no tether. And today I can't pick up any 4G signal. Don't know the reason.
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Maybe theres an outage? Where are you guys?

I'm in West Covina CA but no it can't be an outage because my brothers ns4g connects fine
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I though I was the only one with this issue. Charlotte, NC here

I know this is going to sound backwards, but I live in Long Beach, CA and I couldn't get anything but 4G service, my 3G was always on 1x and terribly slow. That has been since Monday, then yesterday evening updated my PRL and both went back to normal or I got my 3G back. But 4G was the only thing that was working.....
I'm also running Phantom 4.0 btw

West of texas 4g is working and been working fine
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This maybe a long shot but there was a lot of solar activity that was messing around with electronics. It could be possible that the radios on our phones are more susceptible to this introduction of noise then others. If the phone isn't behaving better today or tomorrow then the problem is likely something else.

My 4G connectivity has been coming in fine until it became non existent since yesterday. Not really sure why, but doing a bunch of resets doesn't help for me as well. The 4G indicator comes on, but no signal bars appear. Hmmm...
Oh, and I'm in Ontario, CA. SoCal tower down perhaps?
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We were in a major solar storm yesterday, it may have had an effect on the towers and/or some of our phones. Try updating prl and profile, see if that works. I'm in Seattle and no problem here but I just got my E4GT so I was flashing and checking out different roms all day.
Sent from my SPH-D710 using xda premium

Thanks guys, even if the solar storm interupted my connection then why do it connect to clearwire? It has to be Sprint and I'm not paying for them to check out my phone when clearly they're the ones controlling it
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OMG i just started a thread about this.... I thought i was the only one. My gf with an OG Epic connects fine.....my 4g stopped connecting about yesterday...
Forgot to mention I also have a verizon 4g aircard from work and it was working beautifully today with no slow downs or problems

Follow-up from my initial response...
I called Sprint tech support and they had me do the basic pull the battery, reset the phone exercises, but nothing worked. They told me that there was no outage in my area (SoCal) so they escalated me to the 4G team (Tier 2 support).
After about an hour of going through the same exercises, the tech support person opened up a ticket and mentioned that he's been noticing a lot of complaints today of the same issue. He also mentioned something about "dual mode services" not provisioning. Not really sure what that meant, but he told me that he doesn't think it's a hardware issue, but a Sprint side issue which he thinks should be resolved in the next day or two. Regardless, he created a ticket anyway to take with me to the Sprint store if I decide to get it checked out sooner than later.
I guess I'll wait a day (or two) to see if it resolves itself. I'll follow-up with another post if anything tangible happens within this time.

The dual mode comment might refer to the fact that our phones are dual mode-wimax and LTE, from what I understand sprint is going LTE around June or July. Or at least that's what the manager of the store I bought my E4GT at said.
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I live in the Hacienda Heights CA, and work at La Punte, city of Industry. I called sprint today, tried to update my prl and profile, but it still doesn't work. Maybe I can wait the sun storm pass out.

Ok ok, here's what happened. This problem started Thursday morning and so after doing the battery pull and blah blah blah I finally went to a Sprint store early Friday morning. While waiting for a tech I notice two e4gt on display so like anyone would went over and tested 4g on them, nothing...tried the og epic and without a problem it connected. I told the tech and he pulled out his e4gt and same thing...nothing so I called tech support today and told them and they startdd a ticket saying they would have a tech check it out...i later called and the tech said "oh there's an outage in your area" but I don't know because Sprint employees aren't always very consistent. I think it might have to do with our dual band but I did ##data# and changed the realm to clearwire.wmx.net and connected to 4g like nothing but when i set it to sprintpcs.com it disconnects so I am beyond confused
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Update:
As of this AM, my 4G is still toast. However, on my way from Ontario, CA to LAX, my phone locked into a 4G signal around the Downey area (105 fwy). I figure this issue isn't due to my phone crapping out on me. So I placed another call into tech support and they just confirmed with me that the towers around my area are down and they apparently have engineers working on getting them back up. ETA for a fix is 6PM tomorrow. 3/11.
I guess I'll have to wait and see...
Sent from my SPH-D710 using XDA

I live in SE TX near Galveston island but im on mainland. I have 4G where I live even though it's not included in the coverage map. I usually get 1 bar inside my house and it works fairly well. Occassionally my 4G will not connect no matter what I do. It goes out for several hours and will start connecting again by early morning. It has done this several times but I really can't complain because according to Sprint, WiMax isn't supposed to be available in my city. But anyways this seems to be caused by either maintanance/upgrades or possibly cloud coverage/solar interference. It always works again after a few hours of downtime. This is my experience.

hypershark said:
Update:
As of this AM, my 4G is still toast. However, on my way from Ontario, CA to LAX, my phone locked into a 4G signal around the Downey area (105 fwy). I figure this issue isn't due to my phone crapping out on me. So I placed another call into tech support and they just confirmed with me that the towers around my area are down and they apparently have engineers working on getting them back up. ETA for a fix is 6PM tomorrow. 3/11.
I guess I'll have to wait and see...
Sent from my SPH-D710 using XDA
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I'm in San Bernardino about 20 minutes from you. My 4g has been completely gone for the last 2 days as well. At my house near Cal State, it's been perfect since June 4, 2010 (original evo release date) and only now has it ever gone out like this. Very frustrating as I rely on it a lot since the 3g at my house is virtually non-existent. Shoot me a PM if you get a signal or hear anything from sprint. Thanks.

Thinking of getting airwave.. Can it allow me 4g?

Ok just moved into a new apt that has poor 3g signal with 2 bars and was suggested by sprint to get the airwave with my high speed Internet.. Well I was wondering I'm like a mile maybe 2 away from 4g, will it boost me into 4g coverage or just give me good signal within the home??
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Doesn't help with 4g, but reception is way better.
Sent from my SPH-D710 using xda premium

The Airave doesn't boost signal, it's a femtocell, which is essentially a mini cell tower. It's 3G only and doesn't broadcast a 4G signal of any kind.

What datajosh said... And with wifi your data travels over that very fast.My two cents: I am so glad I have an Airave. I live in a fairly wooded area and both 3g and 4g (which I can get in town by the way) don't work well at all - for any carrier. I've had sprint up here for about 5 years and was looking at Verizon and ATT but neither could even get the anemic reception on 3g/1g I was getting on Sprint. Got an Airave and my signal is freaking great! I can walk out of my place to my garage about 50yds and still be on my unit. My sister got one because she too was was having issues down in SoCal (and the family has FIVE phones!). Now they can all get super reception. I set up my unit (and my sisters too) to be 'off' my network in a DMZ. Configured my router to allot an IP as DMZ and let the Airave use it as the 'public' IP. That way that traffic doesn't 'mix' with my local net and wifi. Lastly I just went to Amazon and baught mine for like $50.00 U.S. My sister made calls for about a week and finally spoke to the right person(s) and got one free!

I just got the Airave and the only thing I can see improved on is the reception of my calls (I get 5 bars instead of 2)
4g is the same
and 3g is still slow as heck..
also it has a build in GPS.. to tell you where you are..
It has about a 300 foot radius so if you go past that point you most likely will jump to another tower.
and when making and getting calls you get 3 beeps letting you know you are on the Airave. also dialing *99 will give you a message to let you know you are on the service.

If I am not mistaken the air rave is for call quality. 4g is purely data. Why wouldn't you just use wifi?I would think 4g would be slower than wifi anyhow. Feel free to call BS on this.

it only help with cell service.
you just get the air wave. ( they should offer it for free..)
and get on wifi network.

Have one myself. Great for calls and SMS/MMS but the data speeds are maybe half the speed of my DSL. I just use wifi for anything but calls, makes sense to me. Sprint had recently changed something with their towers out here and we were left with absolutely no service on my property. Sprints corporate numbers, including the CEO's, are not hard to find. I called and tore them a new one, I wasn't letting them get off easy with this one, being a sprint customer for yeeeaaarrrss. Long story short I got a free air rave for life out of it which I think was fair of them to do.
Just a note, if you have low bandwidth and you make calls while downloading stuff or just eating the bandwidth in general, you will have stupid delays in you conversations. Its just awkward.
Sent from my SPH-D710 using XDA

Not true about data speed on my airwave at home i was at 2.5mbps
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Why not just connect to the wifi of your home network...
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daniel4653 said:
Not true about data speed on my airwave at home i was at 2.5mbps
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Well maybe their speeds vary, but the whole point is if you have an air rave you most likely have wifi so why not just use that for data? The air rave is completely dependant on the broadband connection, its not like a range extender for sprint tower signal. I'm sure the phones modem has a lot to do with it as well.
Sent from my SPH-D710 using XDA

i heard sprint will give you one of these free if you call and complain about the service in your house....any truth to this, cuz i cant text or call in my house if my depended on it

Oops blank post. I meant to say, read this thread...two people have said they got one from sprint for free...I was one of them. Do you read through posts before you ask a question at all?
Sent from my SPH-D710 using XDA

ShinigamiH4ck3r said:
i heard sprint will give you one of these free if you call and complain about the service in your house....any truth to this, cuz i cant text or call in my house if my depended on it
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YES & No!
If you have poor/fair service in your home, then just search xda forums for info on how to get it, or just PM me and I'll give you the info. I have very poor service in my home with sprint, that I just moved to. I and my family would all have to walk outside in the yard, to get a signal that was less likely to drop in the middle of the call. Even then, we only got 1-2 bars at most. In my house, we either didn't get a signal at all or it would drop out if we moved around.
I called the Sprint Retention line, and explained to them my issues with the service in my new home. I told her that I had searched the Sprint coverage map, and my area was listed with "Fair" service. She had me hold for just a few seconds to look up my address on their coverage map as well. Then she came back and explained the Airwave to me. I had never mentioned an airwave to this point.
She said that she had to check my area's coverage before offering it, because they've received a ton of request from people lately for this device, and many of them were in "excellent" coverage areas, and were simply calling because they heard they could get it for free. Just to have it I guess. Anyways, if you are in a poor-fair coverage area, and have real issues with coverage/dropped calls. Yes, they will send one for free and then not charge a dime. You just have to agree that it's their property and is to be returned at end of contract/service-termination.

I have one in my home as well. Works great. it doesnt support 4g but any sprint device will work with it. I get about 2-3 megs down with it running 3g.

I have a airave but get nowhere near the range some of you claim. Is there a way to boost it's range? I'm lucky to get 50 feet. Sorry if this is a hijack.
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Free airaves
http://forum.xda-developers.com/showthread.php?t=1407446

JDinAZ74 said:
I have a airave but get nowhere near the range some of you claim. Is there a way to boost it's range? I'm lucky to get 50 feet. Sorry if this is a hijack.
Sent from my SPH-D710 using XDA
Click to expand...
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sprint.com --> mysprint --> my preferences --> manage my airave --> range settings

Doctor_XXX said:
sprint.com --> mysprint --> my preferences --> manage my airave --> range settings
Click to expand...
Click to collapse
Awesome thank you.
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Actually, my Airave sucks. Somebody else in my building has one that is locked to their phone number, and my ET4G always get confused and connects to that one. It basically keeps me from making any phone calls in my house. I have to go all the way into the street to call.
So, please be kind and don't lock down your airave to your account.
Also, even when it does work, I still get **** data speeds.

[Q] Extremely Slow Data Speeds - Out of Blue? Help!

Switched to the truly unlimited 4G data plan on the 5th. Everything was fine up until last night. I've gone from having an awesome connection to the T-Mobile network 90ms Ping, 25MB Down, 4MB up. To a 1000MS ping, 0.05MB Down/Up.
I called T-Mobile verified my unlimited was good and there was no throttle in place. I'm not even at 10GB yet. What could possibly be going on that could cause this? I'm rooted, Stock Rom, UVALH2.
Edit - Sometimes when I run Speed Test it picks me up in New York, Nebraska, Arkansas.. Really weird!

Working fine here in 60657
Sent from my SGH-T999

Def call back customer service.

Im being throttled right now, and or speeds are identical. Call them back. My guess is your truly unlimited data plan wont srart til naxt billing period or something.
Sent from my SGH-T999 using xda premium

Nope. I went to a buddies place over in East Dundee (60118) and my speeds were back to normal. It has to be the tower in my area is having problems? If I call T-Mobile shouldn't they know if they have a tower experiencing problems?
Hmm..

Just got off the phone with T-Mobile. It appears there is a problem with three of the towers in my area. 84 other people have already called in and they said an engineering team is working on it. I've been on these 56k speeds for the past two days already going on a third. Should I tell them I want my data fee covered for the month or what?
Anyways just glad it's their network and not my phone. Wonder how long this will take.

Same story for me. I'm in San Francisco. Where are you guys?
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Seems to be going around. Im on throttled but before I did get throttled my data speeds were about 1/3 what they usually were (7mbps instead of 21mbps) probably going around everywhere for the day hopefully.
Sent from my SGH-T999 using xda premium

Chicago281 said:
Just got off the phone with T-Mobile. It appears there is a problem with three of the towers in my area. 84 other people have already called in and they said an engineering team is working on it. I've been on these 56k speeds for the past two days already going on a third. Should I tell them I want my data fee covered for the month or what?
Anyways just glad it's their network and not my phone. Wonder how long this will take.
Click to expand...
Click to collapse
They'll probably only give you $20/3 for the three days.

Well I should be out of my throttled data right now but im still only pulling .06mbps so I dont know what's going on... I'm in Phoenix AZ.
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mt3g said:
Well I should be out of my throttled data right now but im still only pulling .06mbps so I dont know what's going on... I'm in Phoenix AZ.
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Click to expand...
Click to collapse
Call T-Mobile. When the prompt asks you why you're calling say Tech Support. Then tell the rep that in the past few days your data speeds have been 56K like. You know it's not your phone. They will then check the towers in your area and see if there are any engineering tickets/requests active. When I called after some searching the guy told me I was the 85th person in my area to call in and that there was an engineering ticket active. They said it could take up to 72 hours for it to be fixed. Tonight will mark 72 hours so we will see what happens.
I know if I leave my house and drive about 15 miles to a buddies house which runs off of different towers my speeds are normal and everything is fine. Something to do with the antennas in my area.

I'm getting what I think is normal in this area, not in my normal neighborhood so I cant really test any more. But it's at 2.5 so I'm happy for now.
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Called T-Mobile a little while ago to see if their engineers had located the problem yet and if there was a solid ETA... Nothing so far the ticket has yet to be updated. She said things like this can take up to a week to get resolved and begged for my patience.
They offered me a $10 credit for the downtime. Here's my real question. Lets say this issue is not resolved within a week. Am I able to get out of my contract due to the fact I can't get my promised data connection at my residence?
Input?

Chicago281 said:
Called T-Mobile a little while ago to see if their engineers had located the problem yet and if there was a solid ETA... Nothing so far the ticket has yet to be updated. She said things like this can take up to a week to get resolved and begged for my patience.
They offered me a $10 credit for the downtime. Here's my real question. Lets say this issue is not resolved within a week. Am I able to get out of my contract due to the fact I can't get my promised data connection at my residence?
Input?
Click to expand...
Click to collapse
Lol, no. I was in an area the coverage map rated as the best for voice and HSPA. I received only EDGE in my apartment and had frequent signal drops. I called T-Mobile every other day for three weeks. They won't do anything for you because the coverage map says you have service, and the engineers were working on a fix ASAP.

It takes a minute to be unthrottled
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Im in VA, Had same issues, even in the store their phones did same. Some 1000ms ping and so.