Develop Bugs

Sprint service quality, is this normal?

I live in NW Indiana (just outside of Chicago) and last night my service was so slow I could not even stream Spotify (with 3-bars on the 3g meter), when I tested with speedtest app I was getting +,- 100 kbps, is that what I can expect from my new carrier?
My phone is rooted with Blazer rom and shows baseband EG31 and Kernel EG30, is that ok or could I have messed up the modem? I tested at 4:40am this morning and got over 1 mbps....

I have noticed, I live in New York, a significant service downgrade in the past three months. My unfounded theory is that it has something to do with the Iphone launch, because service was great about 6 months ago. I had very few problems.

I've noticed the same thing here in Oak Park, CA (just a bit NW of LA), starting about a couple of months ago, on both my Photon and my Epic Touch. Sprint's 3G service has become terribly inconsistent and generally bad.

Its all over thats why im switching to verizon. The worst thing is the reps act like nothings wrong
Sent from my GT-P6210 using xda premium

They keep saying the iphone isn't having any problems. I wonder if they are degrading android to male iphone look better. We are switching to Verizon when the contract is up.

Sprint might be doing work in your area. See map here: https://network.sprint.com/

pbiancardi said:
I live in NW Indiana (just outside of Chicago) and last night my service was so slow I could not even stream Spotify (with 3-bars on the 3g meter), when I tested with speedtest app I was getting +,- 100 kbps, is that what I can expect from my new carrier?
My phone is rooted with Blazer rom and shows baseband EG31 and Kernel EG30, is that ok or could I have messed up the modem? I tested at 4:40am this morning and got over 1 mbps....
Click to expand...
Click to collapse
Same here, data sucks balls big time but voice so far has had no issues.
Its the dat part that is killing it. Yet we have to pay that extra 10 bucks a month just because its a smart phone aka data usage. What a joke.
Or maybe that extra 10 bucks is to pay for data usage for Carrier IQ... LOL

It's not really because of the iPhone, although that plays a small part in it. Sprint has just been lazy overall in maintaining and upgrading their network while the majority of customers have switched to smart phones
Sent from my SPH-D710 using XDA App

Honestly, I think its just work being done on the network. I noticed the same thing, but 3 days ago I did a prl n profile update (I had done this several times before) n started getting much better service, including 4g. I'm not saying g this is the case for everyone. If you do jump ship, have fun with Verizon. I dealt with them for years before sprint. And if you think sprints customer service is bad. . . Also their data prices are INSANE! but, Verizon does have a better network. TO ME, being able to stream my music collection without worrying about data is more important than being able to watch a movie on 3g, but thats why we get choices if sprint was right for everyone, Verizon wouldn't be in business, and its the same the other way around
If I was helpful, give thanks
Sent from my Epic 4g Touch

When I go within 100ft of the tower I use in my home in Toledo I get full signal strength and peek speeds of 100 kbps, sprint really needs to get on that. Then again in Cleveland I get 1mbit+.
Sprints network is really unstable right now so its probably not the best time to sign a contract with them if you use a lot of data.
Sent from my SPH-D710 using XDA App

....the IPhone effect maybe? My 4g has been better lately.
Sent from my SPH-D710 using xda premium

Just keeping checking the website that was posted before. We are making a lot of updates and changes to make the network better. I have seen better improvement myself and know more are coming. The next two years are going to have a better and faster network. Remember that the USA is huge so it does take time. The other thing to do is preach to everyone to use wifi whenever they can so that there are less phones on the network until the project is completed in 2013!
Sent from my SPH-D710 using xda premium

I have noticed these slow speeds, buy within the last week, it has improved. I was driving down the highway and was hitting 1600kbs on 3G!!
Sent from my MB855

Yup lots of variables.
each site can handle only so many people. Older sites have overall capacity issues. Thats to say some sites can handle x amount of users, and x amount of data. Some sites get user upgrades to handle more users but not data, causing a super slow down.
Then theres the issue of interference. Add in any issues your device might be having due to flashing a custom rom, kernel or modem and it all adds up to way to many possibilities.
The good news is, you verified your modem is good, not only did you get slow data speeds one test, but later it was good.
I have a similar experience with my Stock Epic Touch.
Some locations in Dallas, TX have horrible data speeds, while others are hit and miss.
One of the worse i am aware of is the are of i635 / hwy 80. Ever weekend i meet my dad for lunch at a BBQ place in that area. I test every weekend and the speeds are SOO SLOW. But once i leave the area im back to 1meg or so..
Overall i am still happy. I am just patient i guess.

yap service absolutely sucks, that's why I have started using the ROAM method and hopefully within a couple of months sprint will let me leave at no cost.

I think the implementation of "Network Vision" is going to cause things to get worse before they get better in many areas.

I live in NW Indiana as well and this is how it normally is
Sent from my SPH-D710 using Tapatalk

i live in orange county NY the army bases in los all. I get 1-2 MB down on 3g and 4g on most of the area ranging from 4.5-11mb down. Its really spotty in some areas though. I can honestly sit in the my bed sometimes and get like 100kb down
Sent from my SPH-D710 using XDA App

California
Sent from my SPH-D710 using XDA App

pbiancardi said:
I live in NW Indiana (just outside of Chicago) and last night my service was so slow I could not even stream Spotify (with 3-bars on the 3g meter), when I tested with speedtest app I was getting +,- 100 kbps, is that what I can expect from my new carrier?
My phone is rooted with Blazer rom and shows baseband EG31 and Kernel EG30, is that ok or could I have messed up the modem? I tested at 4:40am this morning and got over 1 mbps....
Click to expand...
Click to collapse
I was up in Michigan City last month for 4 days (Mother in Law and Wife's Grandma live there) and was in and around Hammond and Valpo as well. I got much better speeds than that with my EG4T. The 3G in MC was actually superior to the 3G down here in DFW, although they don't seem to have 4G...
I was running Caulkin's 1.0 at the time, and it was pretty nice up there.

Just spoke to Sprint rep about service outage.

So for the past two days I was not able to send or receive phone calls or text on my phone in the Brooklyn NY area. I thought maybe it was something to do with the rom I flashed or that sprint was just having outages. The funny thing is 3 and 4G worked perfectly fine. So this morning tried to call my wife on the using the cell phone and she couldnt receive calls.
So I called sprint this afternoon and they said that there was a problem with a few towers in Brooklyn where the 3g signal was interfering with the singel cell calling.
Supposedly this is suppose to be fixed by 12/21/2011 20:00 est.
Edit:
The rep wanted to do some basic trouble shooting on the phone via the network, so I am wondering would my phone being rooted and romed cause a problem with said troubleshooting.
Edit 2:
I posted this here because at first I thought that it was caused by the rom I recently flashed and I am just giving a heads up to people who may think the same.

Mship said:
So for the past two days I was not able to send or receive phone calls or text on my phone in the Brooklyn NY area. I thought maybe it was something to do with the rom I flashed or that sprint was just having outages. The funny thing is 3 and 4G worked perfectly fine. So this morning tried to call my wife on the using the cell phone and she couldnt receive calls.
So I called sprint this afternoon and they said that there was a problem with a few towers in Brooklyn where the 3g signal was interfering with the singel cell calling.
Supposedly this is suppose to be fixed by 12/21/2011 20:00 est.
Edit:
The rep wanted to do some basic trouble shooting on the phone via the network, so I am wondering would my phone being rooted and romed cause a problem with said troubleshooting.
Click to expand...
Click to collapse
I don't think so, either way it is easy to go back to root.

I called in for Jersey and they said there is an outage. My texts usually fail to send but they say it'll be resolved within the week...
Sent from my SPH-D710 using xda premium

I've been having issues in my part of Brooklyn for months now. Same thing, 3G works fine but texts and calls fail.

Chiming in well i live in brooklyn and i nor my wife have not had any call issues in my area at all.

We are both spilling having the issue. No voice or text via sprint or Google voice. I was told the tower issue in new york was suppose to be fixed last night. But we are still having the problem.
It's funny because the phone works everywhere else except in front or around or in our house. If I go five blocks away from my house the phone works fine.

Mship said:
So for the past two days I was not able to send or receive phone calls or text on my phone in the Brooklyn NY area. I thought maybe it was something to do with the rom I flashed or that sprint was just having outages. The funny thing is 3 and 4G worked perfectly fine. So this morning tried to call my wife on the using the cell phone and she couldnt receive calls.
So I called sprint this afternoon and they said that there was a problem with a few towers in Brooklyn where the 3g signal was interfering with the singel cell calling.
Supposedly this is suppose to be fixed by 12/21/2011 20:00 est.
Edit:
The rep wanted to do some basic trouble shooting on the phone via the network, so I am wondering would my phone being rooted and romed cause a problem with said troubleshooting.
Edit 2:
I posted this here because at first I thought that it was caused by the rom I recently flashed and I am just giving a heads up to people who may think the same.
Click to expand...
Click to collapse
I called sprint and told them i had no service and no data in most of my city.. " what is it, that youre using?" i said "a cell phone..." he said exactly, its used to make calls not to surf the internet
whats funnier yet is that he was about 25 years old..

I'm in a different state and its happening to this area too. In store rep said they are aware of it and they are working on the problem. She said things should be fixed tomorrow friday, at least for my area. Some texts are falling into the black hole and some have come through hours later. Internet works. Texts ride on the phone line and not the data line. Even on wifi texts would fail. Phone calls worked sometimes. Some towers were not affected and some are. The one for my house is intermittent.

If your connected to wifi it only cover data and wont actually place a voice call through wifi right? Just data like picz and internet correct?

I believe so. I think email and internet works on wifi but not calls or text. I thought google voice ran on the internet side but I did see some failures with that too so I don't know,

I don't use a cell phone.
I use a Data Pad or PDA that happens to also have a cellular radio and it can if I want make calls but that is a secondary function.
and thats what I would have told him.
I would have said. you see the unlimited data? see the 500 minutes. Take a guess which I use more hehe

It's strange there seems to be a 5 block radius in my neighborhood where you can make or get calls or text with sprint since Tuesday. The funny thing is it is with all sprint phones and they say they are not aware of an issue. Their are 4 sprint phones in the 3 family building that live in and would have to be at least a 100 or more in the neighborhood. It's seems to only affect he phone during the day because late at night and early in the morning the phones are fine.

Bay Ridge resident here. For about a year now, data fluctuates anywhere between 100 kbps to 1.5 Mbps, but usually in the 200 kbps area. Been complaining for what feels like forever (issue has been there since last January). I've gotten a million and one excuses, taken it all the way up to the office of Dan Hesse (I **** you not). They credited me one month's bill and that was about it. This was a long time ago. I love the fact that Sprint has unlimited data and is cheap, but that's about it. Service itself sucks.

They're sending me an airave. Is that thing worth it?
Sent from my SPH-D710 using xda premium

locoboi187 said:
They're sending me an airave. Is that thing worth it?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Just got my airave.. and i figured out why they have no problem sending it out for free... it turns that 5 mile radius around your house into a sprint tower for anyone to use... using the internet YOU pay for...and my calls are still broken up when i make them...the sprint rep couldn't hear me when i was talking to her on it... lol.oh well i guess i changed my prl to a really good Verizon one. I'm happy now
Sent from my SPH-D710 using xda premium

Wait anyone in range can use your airave? It's not locked to YOUR phone?

kdoggy said:
Wait anyone in range can use your airave? It's not locked to YOUR phone?
Click to expand...
Click to collapse
from page 6 of sprint airave faqs @ nextel.com:
/assets/pdfs/en/services/sprint_airave_faqs.pdf
Yes, you can limit access to your AIRAVE device by creating a list of approved
Sprint phone numbers (up to 50 phone numbers). You can create your list by
calling Sprint Customer Service at (866) 556-7310.
Click to expand...
Click to collapse

Yamuu said:
from page 6 of sprint airave faqs @ nextel.com:
/assets/pdfs/en/services/sprint_airave_faqs.pdf
Click to expand...
Click to collapse
I'm assuming most won't... and I'm assuming sprint knows that
Sent from my SPH-D710 using xda premium

Ummm if you don't do it then its definitely on you...not sprint. I have one and I get perfect service at home...full bars. Why complain about that? Its free so yes it its absolutely worth it.
clipsedrag said:
I'm assuming most won't... and I'm assuming sprint knows that
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA App

Devi0124 said:
Ummm if you don't do it then its definitely on you...not sprint. I have one and I get perfect service at home...full bars. Why complain about that? Its free so yes it its absolutely worth it.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
You pay for your high speed don't you? Or is that given to you for free? And the average person wouldnt know that u can't do that. To each their own. If u like it then great! I think its a sham. I shouldn't need an extra tower in my apartment to get my cell phone to work.. that is on sprint.. oh and before anything is said about where i live, i am located in the top 5 most populated cities in Michigan. I don't live out in the sticks lol
Sent from my SPH-D710 using xda premium

3g speeds??????

What's up guys. Alright last Friday my wife and I headed to Sprint and bought a couple of phones. She got the Iphone 4S and I got the Epic Touch. Previously we were with Verizon.... she had the Inc2 and I had the Thunderbolt.
When we were at Sprint I asked the rep. about signal strength and he said that Sprints towers ran off the same towers as Verizon.
When I first started messing with my Epic and went on the net I was at work and the data speeds were ridiculously slow. So I thought I gotta root this thing.
Well I'm rooted.... oc'ed to 1.5 with performance gov. I just googled "slow data speeds for the Epic 4g touch" it took a little over 5 minutes to just open up the Google page. I'm at work.... in a 3g only area... and with my HTC Thunderbolt it might take 10 seconds to open up that same page.
This is freaking me out a little. I can't believe tho that all of you out there with 3g only are having this same problem. When I googled this issue I read about guys starting a petition to send to Sprint due to the slow data speeds.
Would I would like to know before I call Sprint and raise hell is is there a fix or a workaround for this?? My wifes Iphone is also having terrible data speeds.
Pretty concerned about this.
Thanks in advance.
Sent from my SPH-D710 using xda premium

Sounds like its time for a new prl and roam control. This phone is known for slow 3g data speeds. Actually sprint is known for slow data speeds. How are your wifes speeds on the ip4s? Dont forget, you always have 14 days to opt out of the contract or exchange the phone.
Sent from my SPH-D710 using XDA Premium App

caspersfi said:
What's up guys. Alright last Friday my wife and I headed to Sprint and bought a couple of phones. She got the Iphone 4S and I got the Epic Touch. Previously we were with Verizon.... she had the Inc2 and I had the Thunderbolt.
When we were at Sprint I asked the rep. about signal strength and he said that Sprints towers ran off the same towers as Verizon.
When I first started messing with my Epic and went on the net I was at work and the data speeds were ridiculously slow. So I thought I gotta root this thing.
Well I'm rooted.... oc'ed to 1.5 with performance gov. I just googled "slow data speeds for the Epic 4g touch" it took a little over 5 minutes to just open up the Google page. I'm at work.... in a 3g only area... and with my HTC Thunderbolt it might take 10 seconds to open up that same page.
This is freaking me out a little. I can't believe tho that all of you out there with 3g only are having this same problem. When I googled this issue I read about guys starting a petition to send to Sprint due to the slow data speeds.
Would I would like to know before I call Sprint and raise hell is is there a fix or a workaround for this?? My wifes Iphone is also having terrible data speeds.
Pretty concerned about this.
Thanks in advance.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
There is a simple workaround go back to vzw or try Tmobile or att .....Sprint is hurting right now but they are in the process of fixing but I wouldn't buy a wimax phone with sprint going to lte this year it's already in the works... Take those phones back naaaaaooooowwwwzzzz
Sent from my SPH-D710 using xda premium

Appreciate the response. Just got off the phone with Sprint. Dude is supposed to call me back in a half hour. He believes there may be some kind of outage in my area and sending a service tech out.
I tried to explain to him that the 3g speeds have been bad since I bought the phone last Friday.
Wondering now how I'm going to get out of this contract..........this sucks.
Sent from my SPH-D710 using xda premium

caspersfi said:
Appreciate the response. Just got off the phone with Sprint. Dude is supposed to call me back in a half hour. He believes there may be some kind of outage in my area and sending a service tech out.
I tried to explain to him that the 3g speeds have been bad since I bought the phone last Friday.
Wondering now how I'm going to get out of this contract..........this sucks.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
You have 14 days just take the the back and don't let them talk you out of it ..... You will have to pay for how much you used but not etf ....don't have to tell them anything really just not happy with service
Sent from my SPH-D710 using xda premium

Alright cool. Rep. at Sprint never mentioned the 14 day return policy but thats how it was at Verizon. Guess I'm gonna have to take a look at Tmobile now. I'
m a data whore so I gotta have unlimited.
Thanks again
Sent from my SPH-D710 using xda premium

If you are a data whore you are going to pay a lot more at other carriers. Sprint is the only unlimited.

This is too much fu#@ing fun. Now my phone is jacked. I took the phone back to stock before I called Sprint. After complaining about data speeds the service rep had me key in the dialer the pound symbol twice I think and some numbers whatever. Well now I have NO data. We tried over and over to activate my phone. Obviously tho you can't do it without a signal.
So he quickly said there must be an outage in your area and he will be sending out a service tech and calling me back in a half hour.
After an hour I called back. Went thru almost the same thing with someone else. Now I need to take my phone in for service.
I called Sprint to ***** about slow data speeds and now I don't have data. I'm laughing just typing this........
Goodnight
Sent from my SPH-D710 using xda premium

Welcome to the wonderful world of sprint customer service. That whole sending out a tech to your area is a sham. Really sprint is that the best you can come up with? I have been told that NUMEROUS times and never have I ever heard anything back regarding the techs results, or if a tech even came out. Complaints on data speeds just arent that high on their priority list. If you have issues with the speeds now, they are just going to frustrate you even more later. If you really love the phone and want sprints unlimited. There are options to improve data speeds, like roaming on verizons network, which we do for free. If you are more interested in that I can send you in the right direction.
Sent from my SPH-D710 using XDA Premium App

if you use the pro each your data. using verizon's hacked prl will be great as far as speeds go. but if you use more than 300 mb you have a chanceof getting a letter telling you to quit. I am on over a gigabyte right now and was about 4 gigs last month and no letter. but you are taking a risk. if you disregard the letter and continue to use it they can terminate you for too much roaming. 3g is great in my area even without the hacked prl. by the way if you are on the hacked prl every minute you talk comes out of your roaming minutes. except for the regular nights and weekends.

jasone4gt said:
Welcome to the wonderful world of sprint customer service. That whole sending out a tech to your area is a sham. Really sprint is that the best you can come up with? I have been told that NUMEROUS times and never have I ever heard anything back regarding the techs results, or if a tech even came out. Complaints on data speeds just arent that high on their priority list. If you have issues with the speeds now, they are just going to frustrate you even more later. If you really love the phone and want sprints unlimited. There are options to improve data speeds, like roaming on verizons network, which we do for free. If you are more interested in that I can send you in the right direction.
Sent from my SPH-D710 using XDA Premium App
Click to expand...
Click to collapse
Can you help me out with that? 3G where I'm at sucks and most of the time I get no signal.

http://forum.xda-developers.com/showthread.php?t=1267893
Sent from my SPH-D710 using xda premium

Thanks for the link that is EXACTLY what I need and will be using. Just gonna have to watch my data mb's while roaming. Hopefully I can get to Sprints service center after work tomorrow and get my phone up and running again. Really missing my poor 3g speeds! LOL
Thanks again

Epix4G said:
http://forum.xda-developers.com/showthread.php?t=1267893
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Thanks for the link. So it's perfectly safe to use this as long as I watch my usage? I won't get charged extra for roaming would I?

Eonn said:
Thanks for the link. So it's perfectly safe to use this as long as I watch my usage? I won't get charged extra for roaming would I?
Click to expand...
Click to collapse
I read in the thread that Sprint will start getting pissed If you go over 300mb and that its in the contract. I didn't read anywhere about being charged extra.
I'm just gonna try and cap out at 300 every month.

caspersfi said:
I read in the thread that Sprint will start getting pissed If you go over 300mb and that its in the contract. I didn't read anywhere about being charged extra.
I'm just gonna try and cap out at 300 every month.
Click to expand...
Click to collapse
Yeah. I'll just do that. I'm tired of the speeds I get here. It's less than 50kb/s with 3g coverage. It's ridiculous.

It really depends on your tower imho. 3g speeds do suck a lot of the times depending on which tower youre connected to.
In my house, i get 4g and 3g speeds (~10mbps / 1.3 mbps) but i go down the street 1/4 of a mile and bam no 4g and 3g speeds of ~100-300 kbps...
Really depends. Might want to invest in an airave or just drop and switch to tmobile / Vzw.

So you are going from bad to worse ?
If anything sprint is beter from AT&T and Tmobile. Those 2 have 2gb data limit and increased termination fees, not to mention their horrible customer services. I had AT&T for 7 years, and Tmobile for 6 years and must say sprint is bad but compered to those 2, sprint is golden.
caspersfi said:
Alright cool. Rep. at Sprint never mentioned the 14 day return policy but thats how it was at Verizon. Guess I'm gonna have to take a look at Tmobile now. I'
m a data whore so I gotta have unlimited.
Thanks again
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA Premium App

Well after spending about an hour on the phone with service techs at Sprint yesterday I now have working data.
I was just sitting here messing with the phone(I have wifi at home) went into Sprint zone hit activate and now the phone is reactivated. I was on the phone with three different techs last night after the first one borked data. Pulling batteries, punching in numerous codes in the dailer, rebooting etc.
So whatever...... I'm just happy to have data back......and I did just get three voicemails from the tech that messed up data on my phone. I feel pretty stupid myself for not just trying to activate the phone on my own.
I really don't want this to turn into a hating on Sprint thread. I've had a rough experience with them so far but everyone makes mistakes. Now back to getting this thing rooted again and find another badass ROM and kernel to flash and get to roaming!!
Sent from my SPH-D710 using xda premium

Return & go to t-mobile....I had sprint I never looked back
Sent from my SGH-T989 using Tapatalk

Illinois/Chicago People - Help - Slow Speeds?

So this just started yesterday but right now my connection to the network is HORRIBLE. At home where I always averaged a 90ms ping with 25mb down and 4mb up I am now at a 500-1000ms ping with speeds around .5MB down and.5MB up.
I called T-Mobile as I just switched to the Truly Unlimited 4G plan and they said I'm fine, have zero overages, and they were 100% sure I am not being throttled.
Why do I have such horrible slow speeds out of the blue? Stock GS3, Rooted. I restored to a backup I had and that didn't do anything. Phone works flawlessly except for the speeds.
UVALH2 was the last update I applied via OTA/Kies.

Not sure..I'm getting weak reception of 3g/4g in a lot of places even in wide open places.. I'm by Morton grove Skokie
Sent from my SGH-T999 using xda app-developers app

Chicago281 said:
So this just started yesterday but right now my connection to the network is HORRIBLE. At home where I always averaged a 90ms ping with 25mb down and 4mb up I am now at a 500-1000ms ping with speeds around .5MB down and.5MB up.
I called T-Mobile as I just switched to the Truly Unlimited 4G plan and they said I'm fine, have zero overages, and they were 100% sure I am not being throttled.
Why do I have such horrible slow speeds out of the blue? Stock GS3, Rooted. I restored to a backup I had and that didn't do anything. Phone works flawlessly except for the speeds.
UVALH2 was the last update I applied via OTA/Kies.
Click to expand...
Click to collapse
flash one of the new modems im on stock rooted rom runnig the uvle4 modem its great and im on the same plan as you, in chicago.

Check to see if you lost imei....in the past 2 days I've been in the city....Addison ....Niles and now in glenview and my data is fine

cwalker0906 said:
Check to see if you lost imei....in the past 2 days I've been in the city....Addison ....Niles and now in glenview and my data is fine
Click to expand...
Click to collapse
Would that cause this? How would I check for that? I just don't get how one day everything is perfectly normal and the next day it's like I am on 56k.

Well in 60657 data is fine.. my only guess is they didn't put you on the unlimited 4G plan and you are being throttled because when you call in, they refer to all of their data plans as unlimited. That's what happened when I called in the first time I asked for unlimited and the guy said "all of our plans are unlimited sir, did you mean unlimited nationwide 4G?"
Sent from my SGH-T999

joshnichols189 said:
Well in 60657 data is fine.. my only guess is they didn't put you on the unlimited 4G plan and you are being throttled because when you call in, they refer to all of their data plans as unlimited. That's what happened when I called in the first time I asked for unlimited and the guy said "all of our plans are unlimited sir, did you mean unlimited nationwide 4G?"
Sent from my SGH-T999
Click to expand...
Click to collapse
No I'm on the Truly Unlimited 4G Data Plan. If I log into My T-Mobile it says 8.78GB used out of Unlimited (9999GB). I've even had it confirmed with an intelligent rep on the phone.
I think either my phone took a **** or there is a problem with the cell tower closest to me. So frustrating.

http://www.t-mobiletowers.com/android/
Try that and see if there are any towers down in your area.
Sent from my Galaxy Nexus using Tapatalk 2

Tmobiles upgrading towers
Sent from my u8800-51 using xda premium.

Don't see any towers near me 60008 that are down... Hmmmm

Chicago281 said:
I think either my phone took a **** or there is a problem with the cell tower closest to me. So frustrating.
Click to expand...
Click to collapse
Probably the latter.
Sent from my SGH-T999

Went to a buddies house in East Dundee (60118) versus my (60008). My data speeds were back to normal and everything was grand. Now when I return home it's back to 56k speeds again. If I call T-Mobile do you think they should know if a tower is having problems?

Just got off the phone with T-Mobile. It appears there is a problem with three of the towers in my area. 84 other people have already called in and they said an engineering team is working on it. I've been on these 56k speeds for the past two days already going on a third. Should I tell them I want my data fee covered for the month or what?
Anyways just glad it's their network and not my phone. Wonder how long this will take.

Chicago281 said:
Just got off the phone with T-Mobile. It appears there is a problem with three of the towers in my area. 84 other people have already called in and they said an engineering team is working on it. I've been on these 56k speeds for the past two days already going on a third. Should I tell them I want my data fee covered for the month or what?
Anyways just glad it's their network and not my phone. Wonder how long this will take.
Click to expand...
Click to collapse
Im not really big on demanding. I have always found that asking "is there anything you can do for me" works better
Sent from my SGH-T999 using Tapatalk 2

Bigjim1488 said:
Im not really big on demanding. I have always found that asking "is there anything you can do for me" works better
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Yeah of course I was just frustrated while typing that post lol.

Chicago281 said:
Yeah of course I was just frustrated while typing that post lol.
Click to expand...
Click to collapse
Ha I hear ya. I was with sprint for years so I know what fistration is lol!
Sent from my SGH-T999 using Tapatalk 2

So just checked the t-mobile tower app and the towers are soo far from 60053/60076..no wonder I have like 2 bars
Sent from my SGH-T999 using xda app-developers app

You aren't too far from me, I'm in Elk Grove (60007) and I have been getting great speeds, around 20 down. Sorry to hear that you are having problems and hopefully they get the towers near you fixed soon.

Tmobile sucks

T-Mobile is really spotty in some states thought they had better coverage

Could be a tower issue...plus your complaining about cancelling your service over the fact you get edge...just so you know T-Mobile is in the works right now restructuring there network/towers...plus integrating LTE too...dont give up!
Sent from my SGH-T999 using Tapatalk 2

Yup sure am I pay a 100 dollar phone bill and I'm on technology that's outdated not cool. I should never have a bad signal in a major city total bs. Even the T-Mobile rep said I shouldn't be on edge and he said all the towers are up and running none bring updated

Stupid question but did you try powering down, pull the battery, wait about 5 minutes and reboot?
Also, are you on the latest radio?
I'm almost willing to bet it's on your end and not T-Mobile...
Sent from my SGH-T999 using xda premium

uoY_redruM said:
Stupid question but did you try powering down, pull the battery, wait about 5 minutes and reboot?
Also, are you on the latest radio?
I'm almost willing to bet it's on your end and not T-Mobile...
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Not sure if Im on the latest radio I dont like flashing radios unless I know for sure itll help. Ill power her down and reboot and she how she does

Dano79 said:
Yup sure am I pay a 100 dollar phone bill and I'm on technology that's outdated not cool. I should never have a bad signal in a major city total bs. Even the T-Mobile rep said I shouldn't be on edge and he said all the towers are up and running none bring updated
Click to expand...
Click to collapse
Well the technology you're 'on' isn't outdated and if the tmobile rep says that shouldn't be the case probably means that there's some other issue. And do you usually have bad service? I probably wouldn't change service since it's poor in an area your visiting temporarily... If it's not bad service where you usually live... And were you asking for advice or did you just want to vent to everyone?
Sent from my SGH-T999 using xda premium

That is quite ironic, because when I was visiting family in Philly/DE/NJ I was getting excellent 4G around 10GB download speeds and great voice coverage.
Sent from TMO GS3 via TapaTalk

We were having some issues too over here in south texas, they are probably just updating the towers like they were over here. Working great now
Sent from my Galaxy S3 using neighbors wifi

I got only EDGE while visiting my dad. My reaction was to be stoked because I expected only GPRS or nothing at all. It's not like I'm there very often - it doesn't really matter. Even if he lived a few miles over in the "major city" nearby, it's not like I'm there for a significant portion of my life. That'd be like cancelling my service if it was crap when I was visiting my grandparents in Massachusetts - I'm there.. what, a week a year ? Whoopee. Unless you're in college and visiting this family for months at a time... what's the big deal ?
And paying $100/mo on T-Mobile ? Why ? How ? I went with T-Mobile because I DIDN'T want that kind of ridiculous bill - and because they specifically offer plans that aren't that high.
They have an unlimited everything pre-paid for $70/mo - still lower than others. I'm on the $30/mo pre-paid plan.

Yeah, tmos coverage is pretty spotty. At my house I'll randomly switch from fast 4g to 2g, even if i didnt move the phone.
Pay the extra loot and switch to Verizon if you want epic signal.
Sent from my SGH-T999 using xda app-developers app

Yesterday i went to upstate new york and mistakenly i forget to put gps on my car so i had to be dependent on phone gps BUT BUT there was no 4g at all. Not even full Edge. My friend has att and he had two bars of 4G LTE but my network was making me feel like ****.
I wish i can cancel it but have 4 lines in order to get new phones

T-Mobile has pretty spotty coverage outside of urban areas, whenever I go on a road trip I spend most of it on edge.

CitrixLemon said:
T-Mobile has pretty spotty coverage outside of urban areas, whenever I go on a road trip I spend most of it on edge.
Click to expand...
Click to collapse
Ok cool so its not just me from what it sounds like. Now I know why t mobile is losing a lot of there post paid accounts most likely from there spotty network

I came from 2 years on att to simple mobile but I can speak on the t mobile signal quality. Compared to att, it should be known that t mobile service is a heck more spotty than others and your data will suffer big time. I went to the middle of no where a few months back with a friend that had att, I had 1 bar and edge in an open field while he had 2 bars with hspa+. He didn't have an lte phone at the time but from experience, att has better coverage. In the same areas t mobile is said to have good coverage and truthfully, although t mobile will roll out lte, I doubt it will be as good. I searched for their new towers, and they have over 10 new ones in Manhattan all clustered up so yeah, t mobile has the best coverage in the ny central park region. Going back to att when I get a job and am able to pay for my own cell. For the time being, simply mobile works good. T mobile will be getting better and better through the years
Sent from my Rooted Gameboy

LMAO @ OP... Cancel service because one time you traveled out of Colorado you don't get 4g??? I mean, if u went to Philly often u would have known this already I'm sure, so its apparent u don't travel to Philly often.
Was a thread really needed? Think if everyone that traveled to an edge location complained and threatened to leave their provider on an internet forum... LOL do whatever u want dude... we really don't care.
Hope u can find enough signal in Philly to read the threads comments
Sent from my SGH-T999 using Tapatalk 2

Sorry but I like things to work when I pay 500 out of pocket for a phone. Your phone should be running tip top in every major city no reason for this in 2013. Do some research about t mobile they lost a good bit of post paid customers so Im not the only one that thinks their trash. Their also one of the 3rd most hated companies in the US. I follow them on google plus if anyone needs some citations.

How can you be one of the 3rd? Arent you either 3rd or you are not?
If i helped hit thanks

Whatever have fun with your trash network.

you're your, there their there one of the third? Weigh it for what it's worth......

Good riddance, go pay more for the same service on VZW like all the other dummies, more bandwidth for me, not that I'm lacking any here