Develop Bugs

[Q] Poor Sprint Wireless Connection

I have been having very poor service in and around my area, Adrian and Ann Arbor Michigan. I also was recently in Anaheim, CA for Blizzcon, but I assume I had issues there because of all the extra people on their towers. When I do connect to 3G it seems to work fine, but is only one or two bars. I am often bumped down to 1x and still only at one or two bars. I have been told its Sprint's problem as they say they are trying to upgrade the towers here for 4G. However, this is going on about 5 or 6 weeks of issues. I would like to believe that Sprint would not allow tower issues to go on for that long. I wanted to see if I should check and/or update anything before I complain at Sprint.
ROM - Evo Deck 1.3
Radio - 2.15.00.0808
PLR - 60681
Kernel - Tiamat 2.6.38.8
Thanks.

I have the same issues. It gets really hard to stream music while I'm working sometimes because it drops down to 1X a lot. This has been happening since the summer but seems to have gotten worse. When I do have 3G its very sporadic. Sometimes I'll get as high as 1500 kbps and others down to 150 kbps. They can't use the expanding 4G excuse here cause my 4G is ****ing terrible. I usually get around 1.5 mb to 2 mb and I can't drive more than a mile down the road without dropping the signal. I'm getting really fed up with sprints service. I'm in Cary nc btw
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Sprints current network is so old it can't keep up with all of today's data hungry apps.
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You're not alone OP. You'd be hard pressed to find someone NOT having data issues. Also, every time i've called over the past 6 months, they only tell me they have tower outtages. Seems to be the standard BS.
I went into the Sprint store last week to raise hell. The employees seemed absolutely beat down by that question. The lady i talked to told me that i would just have to wait for LTE in 2013 because "data and 4G is bad for everybody"
I also tried most of their new heavy hitters(SGS2, Photon, etc). None of them could hit the market and all of them were searching for 4G. Things are bad all over man.

Here in nyc data is fine. Both 3G & 4G work flawlessly.
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I'm from Adrian as well and Sprint said they been having tons of problems in the area and gave me a $100.00 credit without asking ..... Ann arbor seems to b better than Adrian tho....
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-IT- said:
I'm from Adrian as well and Sprint said they been having tons of problems in the area and gave me a $100.00 credit without asking ..... Ann arbor seems to b better than Adrian tho....
Sent from my PC36100 using xda premium
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I am surprised someone else from Adrian in on here. I think I will be calling Sprint tomorrow then, $100 credit is a nice thing.
Thanks for the feedback everyone.

Yeah I was suprised that I seen someone from Adrian also Haha
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I'm nearby in Monroe, I haven't gotten above 100kbps on 3g in over a year. I have called and called and complained and it has gotten nowhere, they keep telling me there is no problem.
I have been told its Sprint's problem as they say they are trying to upgrade the towers here for 4G.
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That is an absolute lie, and they tried to tell me the same thing. I don't know if you heard, but sprint is abandoning Wimax and switching to lte. This means they haven't added any new 4g towers in over 6 months, and won't be adding any new one until at least summer next year.

GN on T-Mobile Monthly 4G vs. GS3 on Sprint's NO 4G?!

Well, I just bit the bullet and pre-ordered a blue 32GB GS3 but I'm catching myself already having buyer's remorse. I know that the GS3 won't disappoint in terms of hardware; but I also know that Sprint's abysmal data performance will continue to disappoint. Some friends from work are currently on T-Mobile's Monthly4G plan and are quite satisfied with it ($70 for unlimited everything up to 5GB of 4G). The data speeds they get are just out-of-this-world (10mbps+!!!) However, by switching to it, I'd have to give up on getting an out-of-contract GS3 with them as it will be waaay above my budget. Google is currently selling the GN for $400 and I was thinking that that phone coupled with the HSPA+ network would be a pretty killer setup. Sure, the phone is inferior to the GS3 in many respects, but what good is a phone if the network that backs it is lacking.
Well, what do you guys recommend for a lost, confused soul such as myself? I remembered having T-Mobile about 3 years ago and not being too satisfied with their coverage; have they improved? I'm in Orlando, FL by the way.
Thanks again for your time...

tmobile doesnt SUCK so to speak. If you live in an area where tmobile is strong. It works great. The problem is usually once you leave the inner city they have horrible service.
Im not going to lie ive thought about going back to tmobile. The speeds are terrible on sprint. Im reluctant to let go of my gs2 because i can at least get wimax in my area. Bit the bullet and even went and tried the new evo lte, but returned it becase there is no LTE in my area, and sprints speeds were just absolutely terrible.
I cant blame you, the galaxy nexus is a great phone with awesome dev community. Just remember at 7-12mbps 5gb will be gone in no time!

Hey get your money back buy a GS3 and put it on Simple Mobile which is T Mobile's sister company. $60 unlimited monthly can't go wrong
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Get the GS3 on Sprint.

14 days to return on sprint so why would there be a problem.

playya said:
Hey get your money back buy a GS3 and put it on Simple Mobile which is T Mobile's sister company. $60 unlimited monthly can't go wrong
Sent from my SPH-D710 using Tapatalk
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Wow, I never heard about this, true unlimited on T-mobile sounds too good to be true. I'm still trying to figure out what the catch is.

moodswang said:
Wow, I never heard about this, true unlimited on T-mobile sounds too good to be true. I'm still trying to figure out what the catch is.
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They throttle 4g after so much. 3g is unlimited.
Sent from my SPH-D710 using XDA

peanut1596 said:
They throttle 4g after so much. 3g is unlimited.
Sent from my SPH-D710 using XDA
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Oh, I see, thanks for the heads up.

moodswang said:
Oh, I see, thanks for the heads up.
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Sure thing pal. You know where that thanks button is.
=P
Sent from my SPH-D710 using XDA

peanut1596 said:
They throttle 4g after so much. 3g is unlimited.
Sent from my SPH-D710 using XDA
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T mobile does this as well right?
Even if you get to this point, I remember my 3g speeds being a TON better than my Sprint speeds.. And since I can't use 4g on sprint because it has it's own issues I don't mind.
OP I am on the same boat, I left Tmob from sprint and regret every minute of it because of data speed/network issues.
I've been calling Sprint to complain and they have been very nice so far and I have already started talking possibly cancelling and they have agreed to work with me(possibly waive) cancellation fee's.
I'm waiting for the GS3 as well but I think it will be too bgi for my liking, since the GS2 is pretty much huge.
Another option is to get the GS3 on contract, sell it for higher and buy the GN you want.

whoa guys I am not speaking of T-Mobile but simple mobile which can be found here www.mysimplemobile.com. There is no throttling with them and actually its primarily 4g but even there whack 3g is still better than Sprint. They use T-Mobiles towers and you are safe if you get a TMobile phone and use it on their network. Do yourself a favor and try it out. You can buy a smiple mobile card on amazon for like a $1 or $2 then get an old tmobile phone and try it out. I am using my Sprint blackberry world phone and it works fine with it
---------- Post added at 11:02 AM ---------- Previous post was at 11:01 AM ----------
Ralphie1 said:
14 days to return on sprint so why would there be a problem.
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In 14 days there will still be no LTE where he is at probably

Here in Colorado it is great, hspa+ speeds everywhere I go. Lowest I've seen was 1.9mbpa. Considering that even at 3am I can't get that on sprint... lol
Sent from my SPH-D710 using XDA

I cured my 3G woes with 00001.prl I'm hoping the SGS3 has the same ability to load a prl file. Then sprint won't matter.

CaptainMorgan said:
I cured my 3G woes with 00001.prl I'm hoping the SGS3 has the same ability to load a prl file. Then sprint won't matter.
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You do realize that just forces roaming on Verizon and will get you kicked off of sprint if you use Verizon exclusively.
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CaptainMorgan said:
I cured my 3G woes with 00001.prl I'm hoping the SGS3 has the same ability to load a prl file. Then sprint won't matter.
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First of all you're roaming, and second of all... still slower than what T-Mobile has.
Sent from my Galaxy Nexus using XDA

^^^^These two guys are soooooooooooooooo right.....All you did was eventually give yourself a vacation from Sprint...

Ralphie1 said:
14 days to return on sprint so why would there be a problem.
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True but if you activate your new phone, they charge a 15% restocking fee to return it. Not willing to give them more of my money if I'm leaving.
I just feel like Sprint is raising fees here and there (premium data, TEP increase, etc) to compensate for their plan prices. T-Mobile for 2 lines at $169.99 would come out to the same as what I'm paying for Sprint after taxes.
I'm just so fed up with Sprint's data performance in Orlando. It's useless 90% of the time. One of the neat features of the SG3 (even though I'll rarely use it I'm sure), is the Picture-in-Picture ability and with Sprint, I know that'll be pretty much useless to us.

revamper said:
You do realize that just forces roaming on Verizon and will get you kicked off of sprint if you use Verizon exclusively.
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afive720 said:
First of all you're roaming, and second of all... still slower than what T-Mobile has.
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True and true. Only thing is that I have been using Verizon file since December and I use it pretty heavy with text and data. Really if they kick me off I'd be happy to try out that simple mobile
akarol, guess it comes down to what is more important speed or getting the sgs3 on sprint. i have been dissatisfied with sprint for ages, went to verizon to check them out and all they could do was sing the praises of the GN. so here in phoenix I ran speed test on the unit the dude had at the store and on 3g it was getting 3.5mpbs! only sprint's wet dream could even get that close. If it were me (and hopefully soon) I'd try and swing the sgs3 on tmob (or an unlocked one for simplemobile, they are looking good). Surely you have some stuff laying around that could pawn off on craigslist for that extra cash for the phone

Will Sprint's 4G LTE covering your area? I think you should give that a chance.

I get wimax pretty much everywhere I go where I live (Tri-Cities, WA) which isn't a big city or anything.. in fact, it's so small that they had to combine 3 towns just to call it a city, lol.
At any rate, I get anywhere from 5 to 10 mbps pretty much everywhere. The 3G speed IS pretty craptastic, but it's fast enough for buffer-free pandora/shoutcast stations and sync/app downloads. It all depends on your coverage area which you should research before signing a contract =)

Sprint 3G finally improving?

So I have been horribly frustrated with sprints 3G speeds since I got my epic. I live in metro Detroit. (Fairly large sprint market) and have averaged around 50-75kbps DL. With a 600ms+ ping. And there is ZERO wimax anywhere. I was getting fed up. Until over the last month or so I have seen 600%+ increase in speeds. I now average closer to 500kbps DL with a 111ping. And I have even had consistent tests of 1mb DL. Could this be the first fruits of network vision? Or other tower upgrades? Or somehow less traffic. I had considered it could be the newer ROM/modem. (CM10/FH13). Has anyone else seen recent speed increases?
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cknuth said:
So I have been horribly frustrated with sprints 3G speeds since I got my epic. I live in metro Detroit. (Fairly large sprint market) and have averaged around 50-75kbps DL. With a 600ms+ ping. And there is ZERO wimax anywhere. I was getting fed up. Until over the last month or so I have seen 600%+ increase in speeds. I now average closer to 500kbps DL with a 111ping. And I have even had consistent tests of 1mb DL. Could this be the first fruits of network vision? Or other tower upgrades? Or somehow less traffic. I had considered it could be the newer ROM/modem. (CM10/FH13). Has anyone else seen recent speed increases?
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yeah man here in st pete i finally saw a consistent 1 meg down and i was inside ( but near a window) the network map said theres about to be another speed increase here its usually a lie tho.... i doubt its anything permanent sprint fails im moving to straight talk once its all over but im supposed to have lte in my area at the end of my contract and i got employee plan pricing if i have lte at my house then ill keep them if not oh well. could network vision not just be a giant false marketing scheme?
edit well i just did a speed test and im back to the usual 300kbs lol lucky i pay a dial up price and get dial up service XD so i guess not. sprints the most useless unlimited ever. Even living in a wimax area the wimax sucks everywhere but the beach. ( where i dont even need wimax)

I have 5+ months horrible experience with Sprint 3G speed after last two days on roaming service came back this morning better than ever from 0.09Mbps download to 0.89Mbps download huge improvement sadly it last till this evening when service cut off came back horrible as always. :banghead:
At least I know they are working on it.
Arecibo, PR 00612
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Whatever spring says "network vision" is. Clearly they are trying to or want to improve their service. One area they are strong, customer service. But their tech(except phones) sucks. So the question for me is, just like the first guy who replied. Is if they can get LTE working by the time my contract is up. Or at least get 3g solidly above 1mb.. then I would stay no question.
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cknuth said:
Whatever spring says "network vision" is. Clearly they are trying to or want to improve their service. One area they are strong, customer service. But their tech(except phones) sucks. So the question for me is, just like the first guy who replied. Is if they can get LTE working by the time my contract is up. Or at least get 3g solidly above 1mb.. then I would stay no question.
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+1, I have 1 year left on my contract. Next July I will re-evaluate sprint and see how things are going. If sprint stepped up to the plate then bonus I will stay but if its the same ol song and dance crap I am gone. Maybe this xmas I will do that re-evaluate of sprint and see what is up and just maybe I might buy off the rest of my contract, pay a etf and jump ship. But having to pay a extra 10 bucks a month just because of a smart phone crap aka 4g is bull**** considering sprint does not have wimax, 4g, lte or what ever here where I live and 3g is absolutly slower than dial up modem speeds.

Well Sprint Vision says that in the next 6 months a tower will basically be put in my backyard, according to their map. My contract is up in 12 months, I'll make a decision then.

I get 8kb/s out here in Toledo....
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Mine has picked up in some areas the past few weeks but its still crap in other areas and at random times. Its also still much slower than 3G from any other carrier. My Sprint 3G speeds are often similar to Tmobile Edge speeds I had 4 years ago but Edge was more consistent.

Every week my 3G speed changes, today I am getting less than 100kbps when last week or so I was getting almost 600. I am hoping this is due to them upgrading the towers and that is causing the inconsistencies.

Are you using updated maps to see this info or are you just using the maps on Sprint's website?

cknuth said:
So I have been horribly frustrated with sprints 3G speeds since I got my epic. I live in metro Detroit. (Fairly large sprint market) and have averaged around 50-75kbps DL. With a 600ms+ ping. And there is ZERO wimax anywhere. I was getting fed up. Until over the last month or so I have seen 600%+ increase in speeds. I now average closer to 500kbps DL with a 111ping. And I have even had consistent tests of 1mb DL. Could this be the first fruits of network vision? Or other tower upgrades? Or somehow less traffic. I had considered it could be the newer ROM/modem. (CM10/FH13). Has anyone else seen recent speed increases?
Sent from my SPH-D710 using xda premium
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Pretty sure they've actually, finally, started work on Network Vision for our area.
We're supposed to be apart of the network vision plan for the second half of 2012.
http://s4gru.com/index.php?/topic/212-network-visionlte-deployment-running-list/

mattykinsx said:
Pretty sure they've actually, finally, started work on Network Vision for our area.
We're supposed to be apart of the network vision plan for the second half of 2012.
http://s4gru.com/index.php?/topic/212-network-visionlte-deployment-running-list/
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If they do manage to get LTE going by next summer I'll for sure stick around. Prolly with the 2nd nexus device if possible.
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cknuth said:
If they do manage to get LTE going by next summer I'll for sure stick around. Prolly with the 2nd nexus device if possible.
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I practically guarantee they will by then.
Personally I'm more concerned about getting 3g speeds in the 1.5 - 3 mbps range and the improved service that comes with Network Vision.
Really couldn't care less for LTE/Wimax with that. :silly:

Same crappy speed here.

metro Detroit here too, and I haven't noticed any increase. For some reason my phone now roams constantly. Hopefully not so much that they terminate my contract and force me to jump on T-Mobiles new deal.

3G still sucks here ...
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Rob the plumber said:
metro Detroit here too, and I haven't noticed any increase. For some reason my phone now roams constantly. Hopefully not so much that they terminate my contract and force me to jump on T-Mobiles new deal.
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My friends from the bay area (California) started roaming when their towers were being upgraded so it could be a could sign. Here S4GRU website says you guys are should be upgraded soon:
S4GRU Detriot

I'm only with them for the price an unlimited...
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mrrogers12 said:
I'm only with them for the price an unlimited...
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That's what I'm saying. I'll stick it out for the prospect of unlimited 4g...
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Metro Detroit here as well... Get the FH13 modem, you won't be disappointed
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Illinois/Chicago People - Help - Slow Speeds?

So this just started yesterday but right now my connection to the network is HORRIBLE. At home where I always averaged a 90ms ping with 25mb down and 4mb up I am now at a 500-1000ms ping with speeds around .5MB down and.5MB up.
I called T-Mobile as I just switched to the Truly Unlimited 4G plan and they said I'm fine, have zero overages, and they were 100% sure I am not being throttled.
Why do I have such horrible slow speeds out of the blue? Stock GS3, Rooted. I restored to a backup I had and that didn't do anything. Phone works flawlessly except for the speeds.
UVALH2 was the last update I applied via OTA/Kies.

Not sure..I'm getting weak reception of 3g/4g in a lot of places even in wide open places.. I'm by Morton grove Skokie
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Chicago281 said:
So this just started yesterday but right now my connection to the network is HORRIBLE. At home where I always averaged a 90ms ping with 25mb down and 4mb up I am now at a 500-1000ms ping with speeds around .5MB down and.5MB up.
I called T-Mobile as I just switched to the Truly Unlimited 4G plan and they said I'm fine, have zero overages, and they were 100% sure I am not being throttled.
Why do I have such horrible slow speeds out of the blue? Stock GS3, Rooted. I restored to a backup I had and that didn't do anything. Phone works flawlessly except for the speeds.
UVALH2 was the last update I applied via OTA/Kies.
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flash one of the new modems im on stock rooted rom runnig the uvle4 modem its great and im on the same plan as you, in chicago.

Check to see if you lost imei....in the past 2 days I've been in the city....Addison ....Niles and now in glenview and my data is fine

cwalker0906 said:
Check to see if you lost imei....in the past 2 days I've been in the city....Addison ....Niles and now in glenview and my data is fine
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Would that cause this? How would I check for that? I just don't get how one day everything is perfectly normal and the next day it's like I am on 56k.

Well in 60657 data is fine.. my only guess is they didn't put you on the unlimited 4G plan and you are being throttled because when you call in, they refer to all of their data plans as unlimited. That's what happened when I called in the first time I asked for unlimited and the guy said "all of our plans are unlimited sir, did you mean unlimited nationwide 4G?"
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joshnichols189 said:
Well in 60657 data is fine.. my only guess is they didn't put you on the unlimited 4G plan and you are being throttled because when you call in, they refer to all of their data plans as unlimited. That's what happened when I called in the first time I asked for unlimited and the guy said "all of our plans are unlimited sir, did you mean unlimited nationwide 4G?"
Sent from my SGH-T999
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No I'm on the Truly Unlimited 4G Data Plan. If I log into My T-Mobile it says 8.78GB used out of Unlimited (9999GB). I've even had it confirmed with an intelligent rep on the phone.
I think either my phone took a **** or there is a problem with the cell tower closest to me. So frustrating.

http://www.t-mobiletowers.com/android/
Try that and see if there are any towers down in your area.
Sent from my Galaxy Nexus using Tapatalk 2

Tmobiles upgrading towers
Sent from my u8800-51 using xda premium.

Don't see any towers near me 60008 that are down... Hmmmm

Chicago281 said:
I think either my phone took a **** or there is a problem with the cell tower closest to me. So frustrating.
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Probably the latter.
Sent from my SGH-T999

Went to a buddies house in East Dundee (60118) versus my (60008). My data speeds were back to normal and everything was grand. Now when I return home it's back to 56k speeds again. If I call T-Mobile do you think they should know if a tower is having problems?

Just got off the phone with T-Mobile. It appears there is a problem with three of the towers in my area. 84 other people have already called in and they said an engineering team is working on it. I've been on these 56k speeds for the past two days already going on a third. Should I tell them I want my data fee covered for the month or what?
Anyways just glad it's their network and not my phone. Wonder how long this will take.

Chicago281 said:
Just got off the phone with T-Mobile. It appears there is a problem with three of the towers in my area. 84 other people have already called in and they said an engineering team is working on it. I've been on these 56k speeds for the past two days already going on a third. Should I tell them I want my data fee covered for the month or what?
Anyways just glad it's their network and not my phone. Wonder how long this will take.
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Im not really big on demanding. I have always found that asking "is there anything you can do for me" works better
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Bigjim1488 said:
Im not really big on demanding. I have always found that asking "is there anything you can do for me" works better
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Yeah of course I was just frustrated while typing that post lol.

Chicago281 said:
Yeah of course I was just frustrated while typing that post lol.
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Ha I hear ya. I was with sprint for years so I know what fistration is lol!
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So just checked the t-mobile tower app and the towers are soo far from 60053/60076..no wonder I have like 2 bars
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You aren't too far from me, I'm in Elk Grove (60007) and I have been getting great speeds, around 20 down. Sorry to hear that you are having problems and hopefully they get the towers near you fixed soon.

[Q] Extremely Slow Data Speeds - Out of Blue? Help!

Switched to the truly unlimited 4G data plan on the 5th. Everything was fine up until last night. I've gone from having an awesome connection to the T-Mobile network 90ms Ping, 25MB Down, 4MB up. To a 1000MS ping, 0.05MB Down/Up.
I called T-Mobile verified my unlimited was good and there was no throttle in place. I'm not even at 10GB yet. What could possibly be going on that could cause this? I'm rooted, Stock Rom, UVALH2.
Edit - Sometimes when I run Speed Test it picks me up in New York, Nebraska, Arkansas.. Really weird!

Working fine here in 60657
Sent from my SGH-T999

Def call back customer service.

Im being throttled right now, and or speeds are identical. Call them back. My guess is your truly unlimited data plan wont srart til naxt billing period or something.
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Nope. I went to a buddies place over in East Dundee (60118) and my speeds were back to normal. It has to be the tower in my area is having problems? If I call T-Mobile shouldn't they know if they have a tower experiencing problems?
Hmm..

Just got off the phone with T-Mobile. It appears there is a problem with three of the towers in my area. 84 other people have already called in and they said an engineering team is working on it. I've been on these 56k speeds for the past two days already going on a third. Should I tell them I want my data fee covered for the month or what?
Anyways just glad it's their network and not my phone. Wonder how long this will take.

Same story for me. I'm in San Francisco. Where are you guys?
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Seems to be going around. Im on throttled but before I did get throttled my data speeds were about 1/3 what they usually were (7mbps instead of 21mbps) probably going around everywhere for the day hopefully.
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Chicago281 said:
Just got off the phone with T-Mobile. It appears there is a problem with three of the towers in my area. 84 other people have already called in and they said an engineering team is working on it. I've been on these 56k speeds for the past two days already going on a third. Should I tell them I want my data fee covered for the month or what?
Anyways just glad it's their network and not my phone. Wonder how long this will take.
Click to expand...
Click to collapse
They'll probably only give you $20/3 for the three days.

Well I should be out of my throttled data right now but im still only pulling .06mbps so I dont know what's going on... I'm in Phoenix AZ.
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mt3g said:
Well I should be out of my throttled data right now but im still only pulling .06mbps so I dont know what's going on... I'm in Phoenix AZ.
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Call T-Mobile. When the prompt asks you why you're calling say Tech Support. Then tell the rep that in the past few days your data speeds have been 56K like. You know it's not your phone. They will then check the towers in your area and see if there are any engineering tickets/requests active. When I called after some searching the guy told me I was the 85th person in my area to call in and that there was an engineering ticket active. They said it could take up to 72 hours for it to be fixed. Tonight will mark 72 hours so we will see what happens.
I know if I leave my house and drive about 15 miles to a buddies house which runs off of different towers my speeds are normal and everything is fine. Something to do with the antennas in my area.

I'm getting what I think is normal in this area, not in my normal neighborhood so I cant really test any more. But it's at 2.5 so I'm happy for now.
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Called T-Mobile a little while ago to see if their engineers had located the problem yet and if there was a solid ETA... Nothing so far the ticket has yet to be updated. She said things like this can take up to a week to get resolved and begged for my patience.
They offered me a $10 credit for the downtime. Here's my real question. Lets say this issue is not resolved within a week. Am I able to get out of my contract due to the fact I can't get my promised data connection at my residence?
Input?

Chicago281 said:
Called T-Mobile a little while ago to see if their engineers had located the problem yet and if there was a solid ETA... Nothing so far the ticket has yet to be updated. She said things like this can take up to a week to get resolved and begged for my patience.
They offered me a $10 credit for the downtime. Here's my real question. Lets say this issue is not resolved within a week. Am I able to get out of my contract due to the fact I can't get my promised data connection at my residence?
Input?
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Lol, no. I was in an area the coverage map rated as the best for voice and HSPA. I received only EDGE in my apartment and had frequent signal drops. I called T-Mobile every other day for three weeks. They won't do anything for you because the coverage map says you have service, and the engineers were working on a fix ASAP.

It takes a minute to be unthrottled
Sent from my SGH-T999 using xda premium

Im in VA, Had same issues, even in the store their phones did same. Some 1000ms ping and so.