I need the XDA community's help. - Sprint Samsung Galaxy S III

So for two plus weeks the wife and I have had nothing but issues with Sprint's network. She has the gs2 and i have the gs3. Sprint's network team states they are looking into it. We both are losing connection altogether or I get stuck in roaming. A friend of mine states that I should use Verizon's radio.
We have taken our phone's into the corp sprint store and they have ran full diag on them which have checked out so they say.
What could I do to resolve this issue?
Please help the wife and I to be able to use our phones.
Sent from my SPH-L710 using xda premium

Sprint's network is super slow where I live also. I hope its just all the network upgrades their doing. But, then again, we've had a tower down here for a year it seems. My phone constantly switches back and forth from 3g to 1x. I personnaly think their network is overloaded to the point where every customer suffers with super slow data speeds.
message brought to u by my JellyBombed GalaxyS3

Call to action!
z3r0t0l0rEnCe said:
So for two plus weeks the wife and I have had nothing but issues with Sprint's network. She has the gs2 and i have the gs3. Sprint's network team states they are looking into it. We both are losing connection altogether or I get stuck in roaming. A friend of mine states that I should use Verizon's radio.
We have taken our phone's into the corp sprint store and they have ran full diag on them which have checked out so they say.
What could I do to resolve this issue?
Please help the wife and I to be able to use our phones.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!

Related

Anyone having horrible sprint service this week?

Hi guys, I'm sure many feel the service generally sucks everyday but I feel over the last week it's Ben horrible. I've had days of trying to send text messages, of dialing and waiting over a minute for the phone to start ringing, of 1x data speed with full bars. If you have had an upswing of issues like this please let me know. My girlfriend and I have both been having problems, and yesterday we talked with a lady in the city south of us, where she said she'd had such problems alot this last week. Just interested, no solutions here, but maybe it will let us know if we can push sprint to credit our way. Stop charging me for 4g there isn't any here!
Sent from my SPH-D710 using Tapatalk
working for them ill tell you no they wont credit you back for your lack of service. You are more than welcome to try. But if you are having service issues try updating you profile then your PRL. If that doesnt work try doing ##72786# youll need to get you MSL (Call CS to get it or most stores will give it to you.)
They're probably upgrading towers near you in their network vision. Happened to my friend where he couldn't send texts or call for a while. Google "sprint network upgrades " and look at the first link and it'll show you their network upgrades in your area.
Sent from my iPhone killer.
I think sprint is sucks all together for service. I came from att like 4 months ago cause they didnt have 4g at the time and i really wanted 4g. I was told wimax was fast. What i wasent told is in az they dont have wimax. So i got a 4g phone for nothing. Im kinda pissed. Thinking about going to verision cause there speeds are off the chain without doing this and that to get them better.
Sent from my SPH-D710 using XDA
Good luck with those Tier data plans. $69 for talk + $20 for text + $30-80 for data or whatever it is and the $400 deposit. Plus not to mention all the total data outages theyve been having. God Speed Sir.
I've been having terrible sprint network issues this week. So bad that I've called them twice. They tell me each time that a tower is down/being upgraded in my area. I've installed the 00002 PRL on my wife's and my phones until they get their **** figured out. IDK if I believe them that they are upgrades as I was told it should be fixed by Saturday afternoon and its Monday and they still have issues. Once a day I switch back to the 60685 PRL and check reception. I'm not talking just data either... its voice calls as well. 30-60 seconds to change from "dialing" to ringing and when it does its roaming. Hopefully they fix it soon.
Yeah in LA area i have been getting less bars than i usually get. And dats speeds have gone from 1.4 mbps to 200kbps
Sent from self nominated team "Z" member's phone.
I've had inconsistent service for the last month; that's how long I have been working in New Orleans. Perhaps it is due to negative elevation but who knows.
Early in the week I had a lot of texts that said not sent. It was quite annoying. Also the same with calls taking 10 seconds or so to actually connect. I think it may be improving a bit, but not back to 100%. I'm in los angeles as well. On a side note, i've been trying 4g around my area and i've gotten up to 9mbits. In my home its on and off, but better than it used to be.
Thank you for your responses. Its both relieving and disheartening that you guys are also having issues.
Sent from my SPH-D710 using Tapatalk
Last week I called sprint about my terrible service. They told me that they were doing upgrades in the area and that some towers would be down in the meantime. If you go on their site, they have a map of areas they are gonna be working on or are currently working on.
i just got the Epic 4G Touch yesterday and the data speed is horrendous!
i blame the inrush of iPhone users to Sprint.

[Q] Roaming Penalty

so I see that excessive roaming will prompt sprint to give you the boot with no warning but how does it work with family plans. if one person on the plan roams too much does the entire account get canceled or just that one phone number?
Just the line that abused it. Also the send you a letter telling you to stop first
Sent from my BAD A$$ EPIC TOUCH 4G
I got a letter from Sprint myself after I messed with my RTSP and HTTPD server settings. I read an article about speeding up network access like at my desk at work on an AT&T (roaming) network. After about 2 weeks of enjoying better coverage and speeds, I got a love letter from Sprint.
At first I had no clue, then I remembered I had messed with those settings. Turns out I was ONLY roaming with them. So now I put them back to stock and no issues with Sprint.
Actually, on Calkulins latest v1.2 ICS Rom, with the FC18 modem, I get 3G at my work where I only had a 1X network data connection before!
thanks for the info
So do I have to use calks rom plus fc18 modem for it to work
Sent from my SPH-D710 using xda premium
ScubaSteev said:
So do I have to use calks rom plus fc18 modem for it to work
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Different devices, different areas, and different radios all play a part in your signal strength. There is not a one-size-fits-all, so try different modems, using each one a couple of days, and keep an eye on your signal strength.
ScubaSteev said:
So do I have to use calks rom plus fc18 modem for it to work
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Not sure what you mean by "it"
Wait...what does roaming mean in this case? I am going to get this phone soon, and I have been out of the loop for this community for a few months now. Is roaming a term for something mod related or does it just mean being in a roaming area.
My concern is that when I had the Epic, I rode the subway everyday and every 3 seconds my phone says "You are roaming" and does the annoying sound and screen, have they disabled this?
iball8888 said:
Wait...what does roaming mean in this case? I am going to get this phone soon, and I have been out of the loop for this community for a few months now. Is roaming a term for something mod related or does it just mean being in a roaming area.
My concern is that when I had the Epic, I rode the subway everyday and every 3 seconds my phone says "You are roaming" and does the annoying sound and screen, have they disabled this?
Click to expand...
Click to collapse
It just means you are using another carrier's tower, not Sprint's... The default Sprint proxy settings on the phone are fine, but you can hack them and get into trouble if you do this.
I know this thread is somewhat old, but I wanted to share that the second letter I recently received from Sprint was one informing me that my account WILL be terminated as of July 17th.
I tried numerous times to explain that when I am at work, I am ALWAYS on roaming data. I use WiFi at home, so the only time I typically user Sprint 3G is during my commute. They said there were NO exceptions and the decision comes from Corporate and is FINAL. 18 years with my company and 8 in good standing with Sprint on different phones... And they axed me! My Epic 4G Touch apparently is rather data hungry...
So beware, peeps...
Sent from somewhere in Galaxy SII...
You have be roaming at least 75% of the time (not an exact number, just ballpark) in order for Sprint to boot you.
Basically, while you're roaming, Sprint is having to pay the other carrier for your usage. If you're using the other network more than Sprint, it's not profitable to keep you.
Sunsparc said:
You have be roaming at least 75% of the time (not an exact number, just ballpark) in order for Sprint to boot you.
Basically, while you're roaming, Sprint is having to pay the other carrier for your usage. If you're using the other network more than Sprint, it's not profitable to keep you.
Click to expand...
Click to collapse
Last I heard it was 300MB of roaming then they send the letter. Do it again over that limit and you get the boot.
Sent from my SPH-D710 using XDA
peanut1596 said:
Last I heard it was 300MB of roaming then they send the letter. Do it again over that limit and you get the boot.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Yes, the letter says 300MB or the majority of 3G data. There were 2 months since November 2011 where
My roaming data % was more than non-roaming.
The thing that kills me is that my usage pattern hadn't changed across the last 3 phones I've had with them. The Google Play Store and all the apps connecting in the background had changed my consumption no doubt...
My E4GT is my first Android phone though, and they even made me pay an extra $10 per month for "premium data" with this phone because it is a "smartphone" (just like my previous Blackberry Curve)!
Wtf? Faaaaaaaq Sprint
Sent from somewhere in Galaxy SII...
Do they make you pay an ETF when they do this? I know for most, roaming isn't an issue but some are on the edge of the network and are more likely to roam. Would kind of suck if they had to pay an ETF.
I'm expecting a letter reeeeeeeeeeaaaally soon. I used 2.5GB of roaming last month so I imagine they are a little pissy about that.
Sent from my SPH-D710 using XDA
KCRic said:
Do they make you pay an ETF when they do this? I know for most, roaming isn't an issue but some are on the edge of the network and are more likely to roam. Would kind of suck if they had to pay an ETF.
Click to expand...
Click to collapse
Sprint did offer to waive the ETFs (2 off them) AND any recurring charges for the last month of service... Actually, on AT&T, I'm now getting better coverage and speed, both in and out of my workplace, and with the wife's employee discount we are paying less overall.
3GB data plan on each phone... Most I've ever used on Sprint is like 1.2GB.
One of the best things about the AT&T data plan is that if you go over the limit, for $10 they automatically add another GB, not cancel your account. And roaming data only applies to international data usage.
peanut1596 said:
I'm expecting a letter reeeeeeeeeeaaaally soon. I used 2.5GB of roaming last month so I imagine they are a little pissy about that.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
If your Sprint 3G data is more than your Sprint 3G roaming data, then they won't usually take any action other than maybe warning letters.
I'm sure my usage was costing them money, but my usage was costing ME plenty of money too!
I was happy about no ETFs and the free last month... but there should be legal implications for them since they don't report any of this on your invoice OR USAGE DETAILS. When I asked why there was no mention of the roaming data issue on my bill, they said that some things changed earlier this year, and their Marketing and Billing departments weren't on the same page yet.
This a$$ reaming was brought to you by Sprint... Bringing a whole new meaning to the term "Unlimited"...
GFY, Sprint. I hope you face legal action for screwing your customers over like this
Sent from somewhere in Galaxy SII...
The problem is, there is no way to tell from your bill whether you are roaming on Sprint's network (as in, out of your home calling area) or roaming OFF of Sprint's network.
"Changes earlier this year" is BS. Their bill has stated "Sprint 3G Roaming - Unlimited" forever.
Dalmus said:
The problem is, there is no way to tell from your bill whether you are roaming on Sprint's network (as in, out of your home calling area) or roaming OFF of Sprint's network.
"Changes earlier this year" is BS. Their bill has stated "Sprint 3G Roaming - Unlimited" forever.
Click to expand...
Click to collapse
Their lack of reporting is BS too...
Sent from somewhere in Galaxy SII...
10 plus year Sprint customer checking in here!
I've been using the EK02 modem combo'ed with PRL 11115 and Mr. Greg's ROAM Control for almost 3 months now, set to roam only and I haven't gotten a single letter, threat or anything!
I'm actually hoping to get one, I want out of my Sprint contract without paying the ETF, I'm sick of the slow 3G data speeds. Now before someone says well you've been a customer for over 10 years and you have resigned the contracts so you have no one else to blame but yourself, blah blah blah, back before the HTC EVO 4G, I didn't have these issues.
Over the past 3 years Sprints network has done to hell. My Samsung Instinct and my Palm Pre were FAST. I used them as modems for my laptop and everything else, NO problems. Browsing on them was FAST, no problems. Apps online on them, no problems. I get my EVO and its SLOW! That was about when 4G was coming so I waited it out and yep we finally GET 4G locally but only downtown. I keep hearing promisses of expansion blah blah blah so I renew picking up the Epic 4G Touch, oh, no more 4G expansion blah blah, LTE is the next big thing.
Well my Epic Touch is even slower then my EVO was.
Sprint got too big and there network just cant handle it.
My friends ATT Skyrocket blows my phone out of the water speed wise. Hell, just roaming to Verizon I get upward of a meg a second but on Sprint I'm luck to get 100 kbps. Sometimes it bursts to 600+ but it doesnt hold. Sometimes its as low as 20 kbps. Most webpages don't load.
I'm burned out.
they haven't sent me one yet..... crossing fingures

[Q] anybody else get " the letter"

i just got my letter (about my unlocked phone/ wifi tethering ). the same day i got my new S3,
the phone is nice but cleveland has no LTE...and won't until mid 2013
i've been with sprint 10 years so if they terminate F U C K ' E M
i'll get the Galaxy note 2 (cheap ) / wit a new contract.:highfive:
How much data did you use while tethering?
Sent from my SPH-L710 using xda app-developers app
I had that letter numerous time with my Epic. I used roam control and strictly roamed for 3 months straight. Nothing ever came off it though. No Sprint data, 10gb a month of roaming data.
Sent from my SPH-L710 using xda app-developers app
It would be nice if their network was at least useable enough that you don't have to force roaming just to check your email or load a damn Facebook page.
BWFBezerk said:
I had that letter numerous time with my Epic. I used roam control and strictly roamed for 3 months straight. Nothing ever came off it though. No Sprint data, 10gb a month of roaming data.
Click to expand...
Click to collapse
that's a lot. maybe if people had consideration and didn't abuse tethering it would be included in the plans.. obliviously downloading 10gb of data while roaming seems blatantly excessive. surprised they didn't pull the plug, perhaps it takes a bit for the system to raise a flag. the fees must be costing them more than you're worth having as a customer, as harsh as that may sound..
I'd rather use roam control and get 3g Verizon speed, instead of 1 bar of Sprint 3g. So if they upped their network then I wouldn't have to. I'm not complaining though, just giving op my situation.
I wasn't tethering though. Just lots of high quality Spotify. I don't think they'd even know the difference.
Sent from my SPH-L710 using xda app-developers app
I got the phone call from sprint about 5 months ago, after only one month of high roaming data (was using samsung epic 4g touch at the time). I wasn't force roaming. I was just doing my usual work, home, kids stuff routine. That's how bad the sprint signals are in pockets of where I live. So for one month I used 6g of data roaming, which is my monthly average. Pandora, email and facebook.
In fact, my house, which is about 6 blocks from LTE coverage is a dead zone with roaming only (even with an air rave).
I reverted the modem back a couple versions the next month and problem was solved, of course with much slower data.
What I don't really understand is how sprint can know that the 2 mile stretch of area I live and work in is a deadzone and still give me crap for it. Basically, the rep said turn roaming off and have no service, or terminate. I like sprint, I've got 6 lines. It's the only carrier i can afford. I never call to complain, specifically because of that. I am happy with what I get.
Sent from my SPH-L710 using xda app-developers app
i live in Michigan and have no 4G service. I pay $10/mo for "premium data" services. IDK about you but 3G speeds so slow that you dont even wanna use data is hardly "premium". i only use about 1.5GB/month. I am sure as soon as 4G LTE becomes available for me (end of year or early next year) i will get the same letter/call from them.
dgn_sandibalz said:
I got the phone call from sprint about 5 months ago, after only one month of high roaming data (was using samsung epic 4g touch at the time). I wasn't force roaming. I was just doing my usual work, home, kids stuff routine. That's how bad the sprint signals are in pockets of where I live. So for one month I used 6g of data roaming, which is my monthly average. Pandora, email and facebook.
In fact, my house, which is about 6 blocks from LTE coverage is a dead zone with roaming only (even with an air rave).
I reverted the modem back a couple versions the next month and problem was solved, of course with much slower data.
What I don't really understand is how sprint can know that the 2 mile stretch of area I live and work in is a deadzone and still give me crap for it. Basically, the rep said turn roaming off and have no service, or terminate. I like sprint, I've got 6 lines. It's the only carrier i can afford. I never call to complain, specifically because of that. I am happy with what I get.
Click to expand...
Click to collapse
the thing that gets me is why don't they at least give out some numbers on how much you're allowed to roam data.. or are people not allowed data roaming at all?
i also assume if you tether, unless you do some type of work around on the device they can tell whether it's tethering or normal phone data.
Call to action!
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!
4g4me said:
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!
Click to expand...
Click to collapse
That's a good idea. Cause I was thinking of doing the data roaming thing here and there when I need too. Some parts of Long Island is like a dead zone for Sprint. Esp, where I use to work. Now I work in New York City, signal is great there, but still tends to be funky and speeds are different (enough to notice) with all full bars. My friend who has Verizon, goes through his pandora, without skips, or downloads much quicker. I am just trying to wait it out for this 4G move to take place so my $10.00 extra a month addition won't feel that bad.....but its taking them forever!
It does suck. I've been paying the "premium" data few now for almost 3 years. I've never had had 4g and my 3g is pretty terrible.
Sent from my SPH-L710 using xda app-developers app
tft said:
the thing that gets me is why don't they at least give out some numbers on how much you're allowed to roam data.. or are people not allowed data roaming at all?
i also assume if you tether, unless you do some type of work around on the device they can tell whether it's tethering or normal phone data.
Click to expand...
Click to collapse
They do its in your contract. And to the previous guy. 1.5GB of data is a lot for someone who doesn't get signal...
Sent from my SPH-L710 using XDA Premium HD app
Use the hell out your phone tethering included, we pay way more than it cost to use data. Roaning cost them money that's why the carrier get mad, but on there network they could careless. Most people ain't power users only most people on xda, well in the real world we make up a small group I highly doubt we would interrupt service. Sprint 3g is just slow it don't matter if 1500 people are connected or just 2 it sucks. I Been tethering over 20 gigs a month along time atleast five years. That's not a lot when you consider downloading games from gameloft downloading roms on xda tethering to use your xbox 360 online watching netfrix and so on. It needs to be unlimited all times free tethering an all I rather pay more for that.
Sent from my Nexus 7 using XDA Premium App
Since Dec 16,2012-Jan 9, 2013 I have used 20.40GB and have not received any letters from sprint
Patrickw6789 said:
Since Dec 16,2012-Jan 9, 2013 I have used 20.40GB and have not received any letters from sprint
Click to expand...
Click to collapse
I am trying to roam using roam control but my GS3 won't get a signal in Chicago. I others on here roaming fine. I'm using version 2.6.2 which is the latest version. I have the app set to Samsung GS3. What can I do to get this working?

[Q] How to tell if 3G speed is slow due to phone or network

I am within 14 day window to exchange phone but I have to ship back to sprint due to purchasing online. I have Sero account so no purchase was possible through sprint store.
Here is my situation.
3G speed has been slower than I expected since purchasing the phone. My 3G speed has averaged between 125 to 350 kbps throughout a 24 hr period over several days. I am averaging between -90dbms and -95dbms signal level in most locations in which I travel on sprint using EVDO A. I have taken the phone to the sprint repair center twice but they don't run any tests other than speedtest. They tell me it is the network and wait for 4GLTE. There are no issues on Wifi that I can see.
I would have accepted that answer but on the weekend I met up with two friends who are also on sprint. One has the same SG3 and the other HTC Evo 4GLTE. While sitting at same table and rebooting our phones, we ran some speedtests over hr period and my phone was consistently slower than the other two. I know there are many factors but we had the same settings to our knowledge. The HTC was faster followed slightly by SG3. They were ranging from 500kbps up to 1600kbps while mine were in the 250-300 range using the same servers.
I have installed JB update stock using modem LJ7.
1 What is considered good to excellent signal strength?
2. What can I check for to determine if it is the phone since the service center is no help. Or do I send it back and hope for best on next phone?
I don't want to try a different modem until out of 14-day window.
Any suggestions?
Thank for any help
Has nothing to do with phone, it's network issue.
Sent from my SPH-L710 using xda premium
It can and sometimes does have to do with the phone. IF a radio is bad, antenna is bad or a number of factors.
In this case i think he has done a good job comparing location and devices. All things can never be equal since these things are mass produced on assembly lines. But from his testing it does make me think theres an issue.
I also played with many different stock ROMS and modems back when i had a GS2 and some modems did work better then others.
biggolfer said:
I am within 14 day window to exchange phone but I have to ship back to sprint due to purchasing online. I have Sero account so no purchase was possible through sprint store.
Here is my situation.
3G speed has been slower than I expected since purchasing the phone. My 3G speed has averaged between 125 to 350 kbps throughout a 24 hr period over several days. I am averaging between -90dbms and -95dbms signal level in most locations in which I travel on sprint using EVDO A. I have taken the phone to the sprint repair center twice but they don't run any tests other than speedtest. They tell me it is the network and wait for 4GLTE. There are no issues on Wifi that I can see.
I would have accepted that answer but on the weekend I met up with two friends who are also on sprint. One has the same SG3 and the other HTC Evo 4GLTE. While sitting at same table and rebooting our phones, we ran some speedtests over hr period and my phone was consistently slower than the other two. I know there are many factors but we had the same settings to our knowledge. The HTC was faster followed slightly by SG3. They were ranging from 500kbps up to 1600kbps while mine were in the 250-300 range using the same servers.
I have installed JB update stock using modem LJ7.
1 What is considered good to excellent signal strength?
2. What can I check for to determine if it is the phone since the service center is no help. Or do I send it back and hope for best on next phone?
I don't want to try a different modem until out of 14-day window.
Any suggestions?
Thank for any help
Click to expand...
Click to collapse
So what I would recommend would be to try out the different modems that are available in the Android Development section. Just because your friend has an SG3, it doesn't mean that you're going to get the exact same result. I know it doesn't make any sense but each phone is different. I have absolutely abysmal 3g coverage with one modem but with others it gets better.....and the modems that work well for my phone are different than the modems that other sprint sg3 friends use........give it a shot and see if maybe a different modem might work better for you.
Take it back and test in the store. Run some speedtests with the demo phones in the store if possible.
Sent from my dumbphone.
Ive flashed roms and radios on other phones but it was window phones. Is there some counter so sprint would know I changed radios if I send it back. Obviously I would change back to stock.
Sent from my SPH-L710 using xda app-developers app
alphahere said:
Take it back and test in the store. Run some speedtests with the demo phones in the store if possible.
Sent from my dumbphone.
Click to expand...
Click to collapse
I did try in store with demo phones and mine was indeed slower but I cant scientifically say there was a significant variance.
Sent from my SPH-L710 using xda app-developers app
biggolfer said:
Ive flashed roms and radios on other phones but it was window phones. Is there some counter so sprint would know I changed radios if I send it back. Obviously I would change back to stock.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
The only thing that trips the counter is if you Odin flash a custom recovery or, as it is appearing, if you flash a custom kernel. If you flash anything through a custom recovery then it shouldn't trip the counter if you were to use triangle away to reset the counter........I flash files regularly through TWRP and it doesn't increment the counter.
actually a lot of people who have the Evo LTE have reported bad signal and internet. my sister has the Evo LTE and i have the Galaxy SIII and we could be in the same place and she'll have really bad internet while i will have pretty good data speeds
Vladabeast said:
actually a lot of people who have the Evo LTE have reported bad signal and internet. my sister has the Evo LTE and i have the Galaxy SIII and we could be in the same place and she'll have really bad internet while i will have pretty good data speeds
Click to expand...
Click to collapse
That can be explained by the switching glitch in the EVO LTE that would go to 1x and not back to EVDO or eHRPD/LTE. Mine did that and i got a GS3.
I have since applied updates to the EVO LTE and it doesnt appear to do this anymore.
In my case it was not a signal strength issue as your saying but it was a network selection issue that caused the device to get stuck on 1x. But then again that was my unit and it was a few months ago..
In my opinion bad signal would be the lack of signal. But in this case it was good signal with poor system switching.
manually update your prl to 00001 its given me way better service ever since i did. my gf gets no bars in her house mean while i get 2 to three bars with good 3g speed and i have not roamed since.
Call to action!
biggolfer said:
I am within 14 day window to exchange phone but I have to ship back to sprint due to purchasing online. I have Sero account so no purchase was possible through sprint store.
Any suggestions?
Thank for any help
Click to expand...
Click to collapse
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!
4g4me said:
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!
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Click to collapse
Just out of random curiousity, did Mr. Adriano give you permission to put his email address on a public forum?
I can understand privately giving it to a friend or someone who might need assistance but to put it on a public forum..

Switch to TMo?

Hello all,
I am thinking of leaving Sprint and going Tmo. I don't have the greatest service in my house and currently have a Airwave. I checked Sensorly and it looks like Tmo may not be strong around my house also. I understand Tmo has wifi calling. I was wondering of I could get input on how it is working? Any issues with it?
Also how is your cell service? I'm located in Los Angeles (So Bay).
Thank you
Sent from my GT-N5110 using Tapatalk
BigE-evo said:
Hello all,
I am thinking of leaving Sprint and going Tmo. I don't have the greatest service in my house and currently have a Airwave. I checked Sensorly and it looks like Tmo may not be strong around my house also. I understand Tmo has wifi calling. I was wondering of I could get input on how it is working? Any issues with it?
Also how is your cell service? I'm located in Los Angeles (So Bay).
Thank you
Sent from my GT-N5110 using Tapatalk
Click to expand...
Click to collapse
I just did the leap two days ago.
I'm in Pasadena, and work in Santa Monica... Let me tell you. It's the best decision I've ever made.
Sprint is horrible, with constant slow data speeds, and disconnects.
I now get 4g LTE everywhere I go, including my daily commute on the 10fwy.
Do it. This phone is awesome and you deserve the 4G speeds
Edit- I was a sprint loyal customer for 10years
I switched from at&t a couple months ago and am glad I did. I get a more consistent signal in my house (near downtown Cincinnati) and wifi calling works really well. .. Just make sure you have a strong even signal in your house, because the call will drop if you walk into an area with weak coverage. The only thing I'm disappointed with is the lack of lte in this market. Everyone wise has it but us an from what I've read, it could be because another local provider blocking deployment. .. Not sure if it will be a deal breaker yet, although Verizon and att are too expensive to go to. .
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The Walmart exclusive T-Mobile no contract plan is the best. $30 per month 5gigs high speed data then throttled after 5gigs. Unlimited text but only 100mins. I use google voice anyway paired with a VoIP then you have free calling. I just keep my out on swappa for a good used gsm phone. I am forever done with contracts.
Do it! I just left sprint a month ago for the note 3 and I couldn't be happier.
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I'm back in the UK and Wi - Fi calling to the state's have been flawless. Free texts and 3G Web which is still manageable for Emails and browsing. But back to the subject: Wi - fi calling works great.
Sent from my SM-N900T using Tapatalk
The WiFi calling on the Note3 is a little buggy atm; there's already been OTA updates for the other carriers that fix it. I've disabled it both because it's buggy on my high-strength WiFi (echos, drops, CallerID;61 bug, etc), and because I don't really need it in NYC as T-Mobile is everywhere (except deep inside buildings and in basements)
I switched from AT&T (~$75/mo inc taxes&fees) to T-Mobile's prepaid ($30/mo) in June, and now get way more service for less money. All I really lost, which I don't miss much, is roaming, call forwarding (for GoogleVoice VM), and more voice minutes than I could use.
T-Mobile's making all the right moves with their UnCarrier initiative and gaining subscribers fast. Hope they don't end up bogging their network down like Sprint did.
Switch and don't look back, sprint is crap.
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I switched months ago from Sprint and never looked back, Sprint is total crap. Phoenix is still without LTE from Sprint, but Tmo has pretty good coverage. At my house I actually get faster LTE than I do cable Internet!
Sent from my SM-N900T using XDA Premium 4 mobile app
Like everyone here, Pull the trigger.
I was on sprint using an iphone (yaya, whatever) for the price we paid or well ANYONE pays... its not worth it. Even after EIP on phones with TMOBILE, the global data just makes it sweeter. This is honestly a must-have if your frequent traveler. Sprint gave me the run around for three months with "promises" and tried to keep me over sprint spark, yeah sure softbank has deep pockets, maybe softbank WILL turn sprint around properly...
But its all about the now, not the waiting game. You wont have the data connection issues on TMO like sprint, Global data/text was a huge asset overseas when I went to see family vs. when I was in verizon even few years back (They murder you with data fees on blackberry overseas) then the next trip I took I suffered without data (due to LTE bieng new and HTC Thunderbolt bieng...well CDMA/LTE Only).. *cough* Sprints same way. But this time around I was superduper happy.
My boyfriend in IL uses TMO as his internet REPLACEMENT! and we have never had issues with lag during P2P oldies like AOE2, SC, to newer titles like SC2 or even PS3 games or skyping AND gaming...etc. So I am overall impressed. Very low ping compared to big red even, color me impressed.
Unless your in a magical sprint spark city, with a tri-band device (which you dont) and dont care for coverage outside of that tiny area (This is to ANYONE with sprint) come over to team magenta. Team banana needs to think things through better for the future. Itll average $15~ difference at most for 40x the service.
Sometimes I think sprints techs are idiots, where I work we see around 10,000 guests at a single park alone. Sprint has a single short range tower serving two themeparks Which on a good day will go over 20K, Lets say 14K Average. This tower was the LAST tower to recieve LTE rollouts in the city, and this tower is ALWAYS so overloaded nobodys sprint devices work in the area 99% of time. Infact itll flipflop so much your battery will be gone within 4 hours of being in its service radius. Everytime I call its "no issues reported, youll get a call from a tech within 72hrs". 3 complaints, 2 months later? oh yeah no calls!
I explained ^ to the technician I did somehow manage to run down when they were doing tower maint since I can access the backlot, he knew it too but said he could only keep bringing issue up. There are no extenders owned by sprint within the parks. Verizon, TMO, AT&T All have short range towers & extenders WITHIN park grounds to deal with the loads of people hitting the towers.
Looking at TMOs tower on the grounds, it houses nearly same amount of equipment as the big players. Sprints using a low cap tower in a high cap zone nearly everywhere i go & has "good enough to be passable equipment".
Hell even AT&T where I live...theres a tower so huge its like a mini eiffel tower with blinking lights for planes & all for a low-density area but it covers some major ground with some pretty insane LTE speeds. Very nifty retro fitting.
sprints like... MORE TOWERS WITH BAD RANGE!!! GOGOGOGO!
Do it!
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Sprint is the worst cellphone service provider, Consumer Reports says
http://www.latimes.com/business/tec...rst-consumer-reports-20131121,0,6644321.story
There is a sticky for this discussion http://forum.xda-developers.com/showthread.php?t=2466107

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