I keep getting this data roaming guard warning popping up and can't get it to stop. I have turned all of the roam guard settings off except for the GSM settings but I can't turn those off because they are greyed out and locked to be checked. I don't care that my phone goes into roaming, infact its going to happen a lot due to riding the metro every morning where the stations are above ground but the track between each is under ground with AT&T service. my problem with it is a) it turns the phone on every time wasting battery and b)it wont stop.
This also happens in places with low reception for sprint.
So short of turning my phone off or the data service off during times where this could happen, is there a way to get those locked check boxes unchecked or to stop the notifications?
I have exactly the same issue extremely annoying. I figure the fall for the wrong and plan on calling sprint see what they can do about it. I. don't imagine theyll have any ideas and the call will be a waste of time but. if you don't complain they won't fix it.
I get the same thing.
viperv303 said:
due to riding the metro every morning
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MD represent!
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I get the same thing, too.
What's even stranger is that I've had it tell me it can't send a text due to "International Roaming"
I live in the Midwest. No international roaming here!
Get the same problem here in San Antonio, TX
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This happens to me on a daily basis. So annoying.
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Me 7
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Glad I am not the only one having this issue. I thought surely there was a button I was missing. I just came from the Evo3D and had this problem when using a Virgin Mobile ported rom. I work in the middle of a corn field so roaming happens more frequently than not
Same here i'm in Irving, TX noticed when I get it, I just hit the on/off switch and error went away.
same issue. live in south jersey. I always hit send anyway when trying to send a text in "international roaming". i figured once my bill is 1,000's of $$ for international roaming can I argue and blame it on them. clearly I have not left the country nor am I close enough to Canada to pick up Rogers/whatever I remember picking up in upstate NY
I hate it too. Will see if I can disable it through smali for my ROM
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Today i went to hilton head from savannah. In savannah i have fine 4g service. once i passed over bored of ga and sc i lost all service. i did not go into 3g nor edge. I also have a vibrant that i carry which kept a 3g service for most of the time. It went into edge for a few minutes but it krept back into 3g. My SGS II never came back into service until i was 5 minutes away from my house. I reset the phone a couple times throughout the day which did not help. has anyone experienced a loss in data with another phone that is on same service have data. This was unexpected and frankly pissed me off. NO GPS, NO INTERNET. all i could do was text. I even had gps on my vibrant (miui latest le) which if you came from vibrant you know its not the greatest gps.
My real question is....Do you think its a defect and should i try to get another one or something im going to have to deal with on the SGS II . I am always going back and forth between the two places.
Next time you take the drive try going to Settings -> Wireless & Network -> Mobile Networks and changing your network mode to GSM only.
You may be onto something because I experience the same thing when at the office. My 4G drops and it won't switch to edge, I just have no service.
If the auto mode isn't working for anyone that really is lame.
I have called CS on this and they didn't seem concerned and just told me to do what I wrote in the first paragraph.
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alright i will definitely try that. i appreciate your input. And i agree, very lame.
I'll try to remember to report back how my day at the office goes with GSM only tomorrow.
I'm just glad to see someone else having the problem, no offense or anything.
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well i would rather know if its a defect or just unable to switch services automatically before my grace period is up. So please do report back...
It definitely seems like there is an issue with switching between 4g & E. I can't fully confirm but I've been switching them manually today and it's working. If I leave it on auto it never switches to edge even when 4g is at zero bars. Weird. I don't know if this is normal or not cause this is my first real 4g device.
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Yeah this is my first time on 4g. I might just go to tmo store and talk to them about it.
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They dont know anything about this stuff
How do you switch manually? I have problems inside of buildings, not that I expect it to have a 4g inside, but edge would still be helpful for work email notifications.
Mileman3, look at the second post in this thread for instructions.
On the gs2 GSM is 3g/E(?) And WCDMA is 4g.
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Im in New York State and sometimes I will start roaming and if I go to send a message it will say you are international roaming, additional charges apply. Then it gives me a choice to send anyway, cancel, and resend when in a domestic network or something like that. Why does the phone think I am international roaming? I had this same issue on my old Samsung Moment and i was charged some crazy price that sprint ended up removing. But how am i international roaming? I have roaming set to automatic because where i work i go in and out of sprints towers. Under Roaming settings I have international voice and data unchecked. I was also getting this message when I would try to use data.
Anyone have any clue?
Upstate new york? Like rochester? It must think your in canada or something. Or Maybe the towers your roaming to are under canadian license.
Yupp exactly rochester!!! I remeber when I had the Samsung Moment the GPS in that phone was aweful and had me in some place in chine when I would open maps. Not sure how I could be roaming in a canadian tower unless its coming over lake ontario which in my case would be well over 50 miles lol
I get this all the time too, and no, I'm no where near a border. Also, I cannot roam - data stays off, and voice calls go straight to Verizon saying I can't use their network unless I pay.
I was getting this in Virginia yesterday. Last time I checked, Virginia was nowhere near any international cell towers.
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ive been getting this in nyc, staten island since the day i got the note II
I am in my basement and I get international roaming in Queens. ....
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i think sprint is having trouble with its towers..somehow verizon knows this and they are trying to bilk people however they can..i asked a sprint manager today why verizon is asking me for a CC# to complete local roaming calls...the manager said they weren't sure what was going on...
I was internationally roaming in long island ny.
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I got the international roaming warning near St. Louis.
C'mon, man!
Hope I don't see some huge charge for the text I sent to my wife!
I am getting these constantly in the SF Bay Area. I think it relates to LTE rollout and testing because I'm constantly switching from 3G to 4G and I get these warnings whenever that switch happens. Turning off 4G (which isn't launched here yet anyway) makes them stop.
hausman said:
I am getting these constantly in the SF Bay Area. I think it relates to LTE rollout and testing because I'm constantly switching from 3G to 4G and I get these warnings whenever that switch happens. Turning off 4G (which isn't launched here yet anyway) makes them stop.
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My 4G is always off and it still happened. I live on a very unpopulated Island called "Long Island" so there is no reason to turn it on anytime soon.
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jamesey said:
My 4G is always off and it still happened. I live on a very unpopulated Island called "Long Island" so there is no reason to turn it on anytime soon.
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wasn't there a petition from some States few days ago to leave US post election results? )))) That would explain international roaming for sure
Hey All,
After much debate, I am the proud owner of a GN2. The thing is awesome and the size does not bother me at all.
However, I am having a strange issue. I work in a building that causes my phone to roam. When I send a text I get the following message:
"You are in an international roaming area. You may incur charges for SMS. Select an option:
-Auto send when in a Domestic coverage area
-Send Now
-Save as a draft message."
I have talked to a Sprint Tech. He confirmed that I am not being charged for sending text messages internationally. However, after updating PRL, Profile, I still get the message. Any ideas?
Thanks, Tony
aypanthony said:
Hey All,
After much debate, I am the proud owner of a GN2. The thing is awesome and the size does not bother me at all.
However, I am having a strange issue. I work in a building that causes my phone to roam. When I send a text I get the following message:
"You are in an international roaming area. You may incur charges for SMS. Select an option:
-Auto send when in a Domestic coverage area
-Send Now
-Save as a draft message."
I have talked to a Sprint Tech. He confirmed that I am not being charged for sending text messages internationally. However, after updating PRL, Profile, I still get the message. Any ideas?
Thanks, Tony
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Click to collapse
I remember those in the east coast are reporting of a similar problem. Since released day my phone have never experience this problem up until this morning when I got to work (East bay, Cali) and still showing roaming non stop. This is quite frustrating to say the least. Hopefully it affecting just the area around my work due to the recent storm we have here in Northern Cali.
Really? I've got no issues here.
Sent from my Galaxy Note II using XDA Premium.
Mine says it once and a while
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Mine gives me international roaming notice at work where I have awfuk signal. Im in south jersey so I know im not roaming. I called sprint and they were less than unhelpful
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mikey123 said:
Mine gives me international roaming notice at work where I have awfuk signal. Im in south jersey so I know im not roaming. I called sprint and they were less than unhelpful
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My experience to troubleshoot with Sprint tech mirrors yours.
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as soon as i walk in my house i start int roaming, so i have to use wifi and limit calls, i have Sero-P and they would just love to cancel my plan
I have the same issue. I guess domestic roaming is international?
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Since when is Southwestern PA....internationally roaming?
I am having the same issue with my Samsung Galaxy Note II. I bought it on Dec 9th and swapped it out at the sprint store last night for another one since they were assuming that the first one had an antennae issue. The replacement is doing the same exact thing however the signal strength increased.
I contacted Sprint customer service numerous times since I got it on the 9th. I still haven't had any helpful information given to me.
Yesterday while I was on the phone with customer service, I was told that since Pennsylvania is kind of close to the Canadian border and that's why I'm internationally roaming........I'm confused...because I'm not close to Canada.
Has anyone had any luck on finding some useful/helpful information regarding this problem?
It's really frustrating and I'm close to taking my Note II back and go back to my old phone.
I truly believe our phones are telling us we are internationally roaming when we clearly aren't. I'm in south jersey... nowhere near a boarder. I turned my roam guard off until someone can help us out further
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I'm having the exact same problem on my brand new (as of 12/16/2012) Note 2, but I'm in NE FLORIDA -- unless Sprint considers Georgia to be a foreign country, then I'm no where near any international border. I haven't received a solution yet, but just letting you know that it can actually be more ridiculous than what some of you are experiencing who are remotely close to Canada. I mean, what? Am I roaming on Castro's cellular network? Bermuda Triangle magnetic field?
in nyc its affecting me as well for nearly 2 months and 3 different note 2s, but no effects on my S1 S2 S3 or OG Evo
It happened to me yesterday. I think it just has something to do with the way Samsungs roaming setting is coded. I was in Pacific Grove (Monterey Bay) at our hotel near the beach. I had a weak roaming signal and when I sent a text it said it was international. It asked if I wanted to send it, as I would get charged etc.
Sent from my Galaxy Note II using XDA Premium.
i get the same thing in the south bay, ca. i am now able to "international roam" inside buildings that my epic would loose all service in. whatever the issue is for the incorrect labeling on roaming, it shows up on my bill as roaming. i worry if they do fix this particular issue that i might loose roaming inside some buildings as opposed to when i would have no service at all.
Just a thought... Do any of you guys have OpenSignalMaps or an app like that?
Makes me wonder if you're connecting to GSM (ATT) and that's thinking it's international....
solution: (if someone want to fix that)
change from true to false or add that line in file feature.xml its locatet on root \system\csc\feature.xml
<CscFeature_Message_EnableRoamGuard>false</CscFeature_Message_EnableRoamGuard>
or download csc features expert apk and change
Enable Roam Guard
false
I was at a client location in a remote area yesterday so I didn't have a clear signal. It's a surgery center so even wifi connections are difficult.
While I was in one of the operating rooms where I have no signal, my GNII started beeping and it went into Roaming mode complete with the helper screen (like the one that comes up if you remove the S Pen or plug in headphones). I'm suspecting this happened because the client has one of those personal cell devices that plugs into their LAN like a mini tower so people get a stronger signal -- and my phone picked the Verizon signal.
I know nothing about "roaming" with Sprint. Apparently there is a Voice and Data roam. Are we charged anything if we use either? Is that the purpose of Roam Guard?
The purpose is to scare you. No charge just don't go over the 300mb soft limit of data. Turn off the roam guard and it won't bother you anymore.
Sent from a little old Note 2
digiblur said:
The purpose is to scare you. No charge just don't go over the 300mb soft limit of data. Turn off the roam guard and it won't bother you anymore.
Sent from a little old Note 2
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good to see you picked up a note2!
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00mred00 said:
good to see you picked up a note2!
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Couldn't deal with all the signal issues on the EVO LTE. So glad to have my voice and data coverage back.
Sent from a little old Note 2
So a sixth if my regular data is roaming..6gb vs 1.2gb You think ill get the magic letter? I refuse to give up my optimus g.
Same spot except three days ago it started to roam instead of receive regular sprint service. Odd because it switches between the two now. If i get the boot. Gonna have to sell the phone... :/
Also knew radio did help with wifi connections.
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How did you use so much data?! Both normal and roaming. Roaming is so slow for me
sent from my phone
megamaster2 said:
How did you use so much data?! Both normal and roaming. Roaming is so slow for me
sent from my phone
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My prl is 16013 a legitimate corporate 3g roaming prl btw.
And i have one of the nv complete towers on the 247 it is a smr 800 also and it is back hauled by microwave plus only like 20 people live out here.
But what i dont get is three weeks no roaming and now im roaming all the time. Idk what happened even on sprint signal of 1bar i get almost 2mbps and with roaming almost 3.
Thats how i was able to get where im at. There isn't any rules on using my phone to download stuff and then transfer it to my pc . I tether here and there but for web browsing if i need to download its to my phone as that's good enough for me.
Might have to try and lock phone to home only.
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corp prl allows 3g roaming.. i went months using 5+gb a year ago before i got a call from sprint and it was a warning. you should look into an airave device if your signals bad
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elliwigy said:
corp prl allows 3g roaming.. i went months using 5+gb a year ago before i got a call from sprint and it was a warning. you should look into an airave device if your signals bad
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No internet where i live lol.
Im going to look into a cellphone signal booster though. Because i know i get sprint.signal out here its just recently i started roaming all the time. Idk what changed.
And ya thanks for the info on your roaming im going to try and keep the data down while ot roams hopefully it changes but if it doesn't then nothing i can do.
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They might be working on the tower. Happened to me two months ago
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Picking up an LGOG for my wife today, so doing some reading up on it and stumbled across this thread. I can offer some insight. I was using the 00001 (or whatever) PRL on my EvoLTE back in Dec / Jan. They sent a letter and called me a couple of times.
"Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network usage in a month exceeds: (1) voice; 800 min. or a majority of minutes' or (2) data: 300 megabytes or a majority of kilobytes."
I had two months in a row with over 300 MB of roaming. I used the Verizon PRL when i went to up north (Michigan) because there is no sprint service to speak of where i was going for a few weekends. My friends have Verizon and get phone calls when were in the middle of no-where.
Hope this helps!