Develop Bugs

RAPI.dll

When trying to run xda tools I get the message
This application failed to start because RAPI.dll was not found, reinstalling the application may fix this problem. I have tried downloading xda tools again, but still get the same thing. Any ideas
Thanks.

I think it comes with activesync, did you install that?

spikeybhoy said:
When trying to run xda tools I get the message
This application failed to start because RAPI.dll was not found, reinstalling the application may fix this problem. I have tried downloading xda tools again, but still get the same thing. Any ideas
Thanks.
Click to expand...
Click to collapse
Rapi.dll is part of Microsoft's ActiveSync software. ActiveSync is needed to sync your Pocket PC device with your computer. You can download the latest version here: http://www.microsoft.com/windowsmobile/activesync/default.mspx
Install ActiveSync and then run ContentManager.exe to install the application to your device.

Works great!
I installed Windows Mobile Device Center.Everything goes perfect. Thank you guys!

Activesync 4.5 Beta 2 installation problems

Hi all,
i know this is a little bit off-topic, but I've posted it here in the Universal forum as it's relevant for those of us that have a Crossbow installation on our Universals.
you need version 4.5 of activesync installed to be able to sync.
there's my problem.
I can't get it to install.
the installer gets to about 95% and then the error message appears:
"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personal or package vendor."
can anyone help with this problem?
without Activesync my Universal is (for my) useless. I need my contacts & calendar!
I'm putting my trust and hope in you - don't let me down!
Thanks!

Have you tried downloading it again from Microsoft's site in case the one you have is corrupt?

mmmm....
....seems an incredibly abvious thing to do!
have downloaded it several times though and from different machines.
have also emptied my TEMP folder on the PC before installation.
still no luck.
bugger!

"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personal or package vendor."
Click to expand...
Click to collapse
Best option run filemon and see what's happening/failing. Try turning off any virusscanner/any other weird app, that might be running buggering up file operations.

symantec
i guess that our corporate virus scanner is interfering.
annoying. the previous installations never caused any problems.
i'll have to see if i can get it to install another way.
i'll post back if i get lucky!
could i install if i do a safe start in windows?

SOLUTION
UPGRADE YOUR WINDOWS INSTALL TO VER. 3.0 download from micros or google it

SOLUTION
UPGRADE YOUR WINDOWS INSTALLER TO VER. 3.0 download from micros or google it

it worked!
i keep getting reminders why i love this forum so much.
thanks to all of you for your help.
i only managed to try the solution today as i've been off work sick.
a HUGE thanks to PDAWHORE (nice name!), his/her tip to upgrade the windows installer software did the trick!
thanks to all and happy PDA'ing...

New HTC sync failure

The new version of HTC sync (ver 2.0.33) installs but won't run with a message about the application launcher not being properly configured. Several re-installs also fail as does a reversion to 2.0.28 which was working before. Any clues?
(Windows XP servicepack 3 by the way)

Works OK here on Windows 7 64bit.

REB1 said:
Works OK here on Windows 7 64bit.
Click to expand...
Click to collapse
+1 as above

install previous and then use the update utility in the 28 to update to 33. Only update to 33 if you have issues with 28, dont update for the sake of updating.

HTC.com says
* If you have installed older version HTC Sync on your PC or NB, please uninstall the older version first.
Click to expand...
Click to collapse

Thanks for the help, people but the problem is I can't install either ...28 or ...33 since I followed HTC's own instructions to uninstall the former before adding the latter - so no way to use either. (And yes I did turn off firewall and anti-virus before the upgrade)

Win7 64 here, no prob installing but NO SYNC at all.
With Outlook opened: error because Outlook does not repsond.
With Outlook closed: runs, but it says 0 contacts sync'ed

For me on Win7 x64 Ultimate work both versions ok.

would you guys (you who got the syncworking) tell me if you do so with Outlook open or closed and if you have subfolders in contacts?
thank you

i had my outlook open, it doesnt really matter if its open or closed it will still sync. When you install the htc sync it installs the drivers, when you connect your phone your pc should find the device. Is your PC finding hte device? the next step is to sync your pc with your phone.
Did you clear the settings or are you still using your old ones? you might have to clear the settings of sync and then try again (start from beginning after your pc has installed drivers).
Your phone also needs to be in sync mode not charge mode

Thanks A|ex,
of course the phone is in sync mode, and yes all the drivers are installed.
Phone finds HTC Sync, starts the sync... then if Outlook is opened it returns me an error (impossibile to contact Outlook, or something similar), if Outlook is closed it ends up with no errors, but with the log saying "0 contacts sync'ed"...

having major problems with desire>pc.
not just htc sync, but the device in not even showing in device manager.
(win 7 32bit)
any ideas?
i have tried older htc syncs, drivers etc but i cannot even get the device to show
i would like access to sd card for music photos etc

JapanLover said:
would you guys (you who got the syncworking) tell me if you do so with Outlook open or closed and if you have subfolders in contacts?
thank you
Click to expand...
Click to collapse
the first version .28 i installed i had to have out look closed or i sync would fail, to get HTC sync to alow me to select out look on install again outlook had to be closed.
i have upgraded to .33 and now i can use sync with outlook open or closed and it syncs fine.
i uninstalled ver .28 before installing ver .33 also i had outlook closed when installing htc sync this time and the viruscheck disabled.
maybe the fact outlook was open first time round caused my problems.

HTC sync, do I really need it?

Ok, here's the deal:
I don't like installing software on my computer that I don't need, and as far as I can tell, HTC sync is primarily aimed at synchronizing contacts and calendar to your computer, none of which I want or need. It also offers installation of apps to the phone, but for that I would prefer using either the adb tool from the sdk or just putting the apk files on the memory card and installing via a file manager on the phone.
First question:
I realize that I need the adb driver for my phone, and this driver is installed alongside/by HTC sync, so it is clearly packaged inside the HTC sync setup file. Does anyone know if it is possible to extract just the driver from the setup file? I know there is a zip floating around with the adb driver (I've downloaded that), but if it can be extracted from the setup file that's even better, since it would be an easy way to obtain the latest version.
Second question:
At some point in the future I expect there will be ROM updates to the phone. These are self contained exe-files, but according to the HTC support pages you need to have HTC sync installed to install them. Is this really true, or is it sufficient to have the adb driver installed?
Third question:
If I want to use the phone for USB tethering to give the computer internet access, which driver is needed for that? The ADB driver? Or must I have the full HTC sync installed for that to work?
Any answers appreciated!
Best regards
-Øyvind

Here are my answers to the best of my knowledge:
#1 - I have not found the driver available on it's on yet. However, I'm sure Mircosoft is soon to be adding it to it's list of drivers.
#2 - Most updates to the phones are done OTA ( Over the air), so you need not worry about about the HTC sync doing updates.
#3 - You will need the driver to tether your phone, but not the HTC desktop app.
For my setup I ran the setup file than uninstalled the HTC Sync but left the driver and everything seems to be ok.
Hope this helps

Thanks. Regarding #1, as I mentioned in the OP, a reportedly working ADB driver can be found in this post, but if it can be extracted from the HTC sync setup that would be even better. I've looked at it, but none of the files inside the setup file looked very promising (no inf-file to be found).
I know about OTA updates, but for older HTC phones (the Hero, for instance) there are downloadable rom updates. Are the exact same updates usually also sent out as OTAs?
As for #3, I know a driver is required, I just wanted to know which driver it was, and if it can be found separately.
Your tip on installing HTC sync to get the driver and then unistalling has been noted. Thanks.

+1 on installing and then uninstalling.
HTC sync installs two items, the second one, HTC Driver Installer, contains the ADB driver and the Tethering driver.

This was really helpful!
I tried installing HTC sync in a virtual machine to avoid cluttering my real machine, and during the install I chose "Custom". There I deselected the option for "Sync Manager" and installed only the "Application Installer" item.
I also monitored the install with a utility uninstaller, and it turns out that there is actually a "HTC Driver Installer" lurking inside the setup file. This file is temporarily extracted during the install, and I was able to manually make a copy of it before it was removed. The file name is HTCDriver.msi, and it contains all the driver files (both 32 and 64 bit). It can be used for a standalone install of just the drivers.
Thanks again! I think I'm fully sorted now!

Hi any chance of uploading the msi?

s4vva said:
Hi any chance of uploading the msi?
Click to expand...
Click to collapse
The file is ~14 MB, so it is too big to attach here. Any preferred site where I could upload it? The msi has been extracted from HTC sync version 2.0.33, btw.
Edit: I found out that 7zip actually could compress the file a lot more, so I have attached it. Please be aware that even though it has a .zip extension, it is really a 7z-file. Had to rename it to zip to get it to upload. The mods could perhaps allow 7z-files in addition to .zip?

MegaUpload or SendSpace personally

EddyOS said:
MegaUpload or SendSpace personally
Click to expand...
Click to collapse
I've edited my post. I found a way to attach it after my initial posting.

The wonders of 7-Zip!!
Thanks a lot!! I use HTC Sync but this is handy

Thanks, just what I needed.

mroek said:
This was really helpful!
I tried installing HTC sync in a virtual machine to avoid cluttering my real machine, and during the install I chose "Custom". There I deselected the option for "Sync Manager" and installed only the "Application Installer" item.
I also monitored the install with a utility uninstaller, and it turns out that there is actually a "HTC Driver Installer" lurking inside the setup file. This file is temporarily extracted during the install, and I was able to manually make a copy of it before it was removed. The file name is HTCDriver.msi, and it contains all the driver files (both 32 and 64 bit). It can be used for a standalone install of just the drivers.
Thanks again! I think I'm fully sorted now!
Click to expand...
Click to collapse
Hi,
Can you please share the HTCDriver.msi OR can the procedure or extracting the same from the setup exe?
Many thanks!
Vivek

This file seems useless to my windows 10 laptop....

[Q] HTC sync giving PRQ starter error when installing on Windows7

Hi,
i have HTC oneX, and when am installing HTC sync manager on Windows 7 it gives PRQstarter error and installation fails.Please support with your expert comments if you encountered such error ever..
Rgds/
Bongo

I am getting this same thing. WIndows 7 64 bit.
ravashis said:
Hi,
i have HTC oneX, and when am installing HTC sync manager on Windows 7 it gives PRQstarter error and installation fails.Please support with your expert comments if you encountered such error ever..
Rgds/
Bongo
Click to expand...
Click to collapse

Hey guys, make sure you don't have antivirus turned on on your computers. When I first tried installing HTC sync it failed continually until I disabled my antivirus. If that doesn't work, you'll have to search for it in the one x forums, but there is a download of just the drivers floating around, don't remember where I saw them, sorry. You actually don't need HTC sync itself for your phone to connect to your computer, just the drivers. Hope this helps.