The new version of HTC sync (ver 2.0.33) installs but won't run with a message about the application launcher not being properly configured. Several re-installs also fail as does a reversion to 2.0.28 which was working before. Any clues?
(Windows XP servicepack 3 by the way)
Works OK here on Windows 7 64bit.
REB1 said:
Works OK here on Windows 7 64bit.
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+1 as above
install previous and then use the update utility in the 28 to update to 33. Only update to 33 if you have issues with 28, dont update for the sake of updating.
HTC.com says
* If you have installed older version HTC Sync on your PC or NB, please uninstall the older version first.
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Thanks for the help, people but the problem is I can't install either ...28 or ...33 since I followed HTC's own instructions to uninstall the former before adding the latter - so no way to use either. (And yes I did turn off firewall and anti-virus before the upgrade)
Win7 64 here, no prob installing but NO SYNC at all.
With Outlook opened: error because Outlook does not repsond.
With Outlook closed: runs, but it says 0 contacts sync'ed
For me on Win7 x64 Ultimate work both versions ok.
would you guys (you who got the syncworking) tell me if you do so with Outlook open or closed and if you have subfolders in contacts?
thank you
i had my outlook open, it doesnt really matter if its open or closed it will still sync. When you install the htc sync it installs the drivers, when you connect your phone your pc should find the device. Is your PC finding hte device? the next step is to sync your pc with your phone.
Did you clear the settings or are you still using your old ones? you might have to clear the settings of sync and then try again (start from beginning after your pc has installed drivers).
Your phone also needs to be in sync mode not charge mode
Thanks A|ex,
of course the phone is in sync mode, and yes all the drivers are installed.
Phone finds HTC Sync, starts the sync... then if Outlook is opened it returns me an error (impossibile to contact Outlook, or something similar), if Outlook is closed it ends up with no errors, but with the log saying "0 contacts sync'ed"...
having major problems with desire>pc.
not just htc sync, but the device in not even showing in device manager.
(win 7 32bit)
any ideas?
i have tried older htc syncs, drivers etc but i cannot even get the device to show
i would like access to sd card for music photos etc
JapanLover said:
would you guys (you who got the syncworking) tell me if you do so with Outlook open or closed and if you have subfolders in contacts?
thank you
Click to expand...
Click to collapse
the first version .28 i installed i had to have out look closed or i sync would fail, to get HTC sync to alow me to select out look on install again outlook had to be closed.
i have upgraded to .33 and now i can use sync with outlook open or closed and it syncs fine.
i uninstalled ver .28 before installing ver .33 also i had outlook closed when installing htc sync this time and the viruscheck disabled.
maybe the fact outlook was open first time round caused my problems.
Related
guys please help i m stuck....
I will explain you guys in detail.
I used to sync my device(universal) with my pc and had also synchronised my contacts
the problem started when i couldnt connect my device to pc via active sync , i tried and tried but my device just wont connect ..
so to resolve the issue i hard reset my device . after the hard reset my device stared synchronising with my pc but it showed a message
"cannot sync e-mail , calender appontmets, and contacts. To synchronize e-mail, calendar appointments, and contacts with your PC, Microsoft Outlook 2000 (or later) must be installed"
I thought there must be some problem with my pc so i tried to sync my device with another pc but there aswell i got the same error so i thought the problem must be with my device so i decide to update my rom and installed the new wm2006 rom available here and also updated my activesync to 4.5
but to my horror i m still getting the same error
now i cannot backup my contacts which are very importent for me
please help
please also suggest if there is any other way to back up my contacts which i beleive would still be somewhere backed up on my pc..
Somehow your outlook has been uninstalled i think.
Try reinstall it and sync your ppc after that.
I've ever have that proble, I just uninstall ActiveSync, and delete rapi.dll file in windows folder...
backp your contact from outlook to any file, then uninstall it...
after that reinstall all again...
Walla it works again...
It usually happen when i update my rom and use same name for my device but i forgot to delete earlier partnership.
Dear All,
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
All contacts, calendar, Task, and notes on my Hermes gone and can't be sync with PC which contain all of these.
I've tried to connect-disconnect Hermes, reinstall windows mobile Device Center for Vista 32 bit, soft reset Hermes --> still the same, can't sync.
Every time connection between Hermes and PC on, Windows Mobile Device Center turns to "Error" or "connected" with "Set up your device" link.
Every time I click the "set up your device", It stop while "setting up partnership" at 45% with message "Changes to syncronization settings with Server ActiveSync could not be made at this time". After I click OK on the pop up message, it goes to neverending syncing mode.
Thank you for your help.
Hermes:
Windows Mobile 6.1
ROM version : Pays ROM
ROM date : 11/06/07
Radio version : 1.47.00.10
protocol version : 32.80.7020.20H
PC:
Windows vista home premium
Service pack 1
I have the same problem. even redid my whole computer. I am running vista ultimate. I tried several roms that worked before but no success.
@cloud_kjo
Did you try to uncheck "USB to PC" in the settings/connection? Did you pair your phone with your PC and try syncing with Bluetooth? also, run a disk cleanup on your PC...if that does not work than try a different rom.
I have had simular problems with some roms. I found that that after flashing a Rom, I set up the time and put my name in the owners information, then I pair my Bluetooth and then sync my phone. If after flashing a new rom and I set up a lot of programs, most of the time it will not sync and I get an error.
also there is system restore on your PC .
Hope that helps
@jamal1782 Bummer, What did you redid? First I would uninstall and then reinstall WMD 6.1, then I would run a disk cleanup, run ccleaner, Flash a wm 6 oem rom and see if that will pair and sync...if you still have that problem, change USB ports, also look in Device Management and see if any USB ports are corrupted. Maybe you have a short in your USB connector
Here is a link that might help out...http://forums.microsoft.com/WindowsMobile/ShowForum.aspx?ForumID=1762&SiteID=65
Dear Pumpiron579 thanks for your advise.
Have done the steps. Finally, the final solution is to re-flashing the hermes with another ROM. However because the stupidity of me, I forgot to back up the SMS messages content from my hermes. Now I lost all of them.
Is there is any way to recover the SMS?
Thanks.
Cloud, which ROM did you choose?
cloud_kjo said:
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
Click to expand...
Click to collapse
Try running this file http://toril.ru/pda/akrndisadd.exe on your phone. It works every time my phone stops synching.
Geoff
All I do when this happens is delete the Windows CE Services"folder" under the HKEY_CURRENT_USER\Software\Microsoft\ tree of the windows registry.
If that fails, check this post http://forum.xda-developers.com/showpost.php?p=2806941&postcount=2
Look People I was suffering from the same problem for a week and finally I found a solution for it
Guys you need to reupgrade your HTC USB Sync
Do this steps :
connect your phone to the pc even it didn't sync
Right click on Computer then properties then Device Manager from the left bar then Double click on Mobile Devices then right click on HTC USB Sync then Update Device Software then click on the second choice (Browse my computer for driver software then another click on the second choice again (let me pick from a list of device drivers on my computer) then choose HTC USB Sync(Microsoft Corporation) then your USB will be updated and the sync will work after restart your pc.
Hope I helped you.
Hi
Really hoping that someone can help as I've read all over the net and not been able to get an answer.
Basically I can't get my Desire to connect to HTC sync which is a massive issue as I need to get my contacts from Outlook.
I have installed the latest version of HTC Sync and the disk drive function works fine but the phone simply won't connect to HTC sync.
I've tried all usb ports, reinstalled the software, restarted phone and computer, tried updating drivers.....
All I get is a message on the phone saying "Unable to find HTC sync on your PC. Please make sure that HTC is installed and open on your computer".
Anyone got any ideas at all how to fix this?!
Any help would be really appreciated.
Thanks
I would check your firewall.
I have just setup HTC Sync and it works fine windows 7 x64
only problem i had is that outlook has to be close for the sync to work.
did u install the HTC sync version from the memory card that came with the desire? it newer than the latest release on the HTC website.
I have Win 7 and it works fine for me with new version, couldn't get it to work with the old one though.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
For me work normaly on Win7 x64 ultimate...
Im install it from SD card when notify me about AV(NOD) Im disable it and continue with installation. After installation Im enable AV, setup some sync settings and normaly sync contacts and calendar.
I don't need close Outlook to sync items.
try disabling your anti virus/ firewall
Works fine on my W7 x64 Ultimate rig syncing with Outlook 2007
I have the same problems...firewall is off, the newest winmobilecenter 64bit software is installed but i can´t sync with outlook 2007.. can you help me??
I had a similar problem and now I have a Google account (contacts, email, calendar etc) and am much happier than trying to get MS products to work...
I'm having the same problem with a thunderbolt, can anyone
help? Indeed when I connect the win7 box can see the phone.
It sees the drv and img dirs etc..
HT Sync (from the phone) can't see HT sync on the other side. Win7 also sees the device as a CD Drive. Funny old business innit?
Try uninstall HTC Sync and all other HTC* drivers in system. Then connect your phone and install HTC Sync. Worked for me.
I had big problems with this too. Later i gave up trying to fix it and found an old CD with Windows XP x86 and installed it on a VM. Works perfect.
As someone else has touched on, how about exporting contacts to a Google account and syncing that way?
Sent from my HTC Desire using XDA App
Try running the install of HTC Sync and the program itself as Administrator.
Right click>Run as Administrator
Sent from my HTC Desire using XDA Premium App
I have the same problem. I think it is because i use custom ROM.
HTC Synch fails on Windows 7
Navigate to the exe and right click. Select proporties and choose 'run in compatibility mode'. Worked for me
Yes, don't think its custom ROM related - I use Runnymede AIO adn RSK 6, both sunc with Win7 Ultimate x64 fine.
I can recommend MyPhoneExplorer as an alternative to HTC Sync. It is free and in my experience more reliable and has lots of extra features.
Started a new thread rather than reactivate an old one (sorry if this is poor behaviour)
The new version of HTC sync (...33) appears to install fine on my PC (WinXP SP3) but will not run. I get a message that the application launcher is not properly configured.
I have followed ALL the instructions regarding uninstalling old versions, turning off firewall and AV protection etc to no avail. Now getting the same message if I try to reinstall the old version - which previously worked fine.
HTC support were no help whatsoever so a further appeal to the generous folk on this forum for help?
PLEASE don't tell me to uninstall and reinstall or turn off my firewall and AV or go back to the old version - see above - but any other suggestions gratefully received!
Similiar Issue with HTC Sync 2.0.33
I experience a similar issue today.
I create an new appointment on the Desire with the "Calendar" set to "My Calendar", connect with PC, it sync fine but the newly created appointment does not show up in Outlook.
So I delete the appointment in Desire and recreate the same appointment with "Calendar" set to "PC Sync". HTC Sync did not pick up the change automatically, try "Sync now" and it gives error saying cannot sync.
Discount the USB cable and try again, still say it cannot sync.
Power cycle the Desire and connect to PC again, HTC Sync takes a minute or so and report "Unable to find HTC Sync on the PC"
Suspect some bug in the HTC Sync software.
Any comments/ suggestion?
Rather a different problem I think
Any solution?
I have the same problem with HTC Sync application. I uninstalled it several times and tried different versions but still not working.
It actually was working without any problem, but after changing my desire Z ROM to a new one, the problem started on my PC !!!
Even before connecting my phone to the PC, the HTC Sync application cannot start. It flashes an error message very fast that I cannot read what it says and there's no log file to check this error offline.
Can someone help please?
Same problem here
Hi,
i tried to install several versions; but on win7 64 with no luck. Latest version 3.05551, still the same. Flashes some message, so quick that is impossible make screen, and is gone.
Still the same and it desnt matter if im logged as admin or common user...
BUT - when i try start synchronization from trayicon with phone connected - it appeares that sync is working; but nothing is set to tynchronize.
Now i got idea. Ill try make video of that flashing message with phone, mayby we find some clue...
Hi.. I need help with HTC Sync Manager Installation.
I just bought HTC sync manager few days back and was installing HTC Sync Manager but having error in installation.
It says:
"The files for installation requirement CheckAndRemoveOldHtcDriver could not be found. the installation will now stop. This is probably due to a failed, or canceled download."
I tried downloading setup file again, but no use.
What am I missing?
I m using WinXP service pack 2 32-bit.
Need Sync Manager for many purposes..
TIA.
Vipin_C said:
Hi.. I need help with HTC Sync Manager Installation.
I just bought HTC sync manager few days back and was installing HTC Sync Manager but having error in installation.
It says:
"The files for installation requirement CheckAndRemoveOldHtcDriver could not be found. the installation will now stop. This is probably due to a failed, or canceled download."
I tried downloading setup file again, but no use.
What am I missing?
I m using WinXP service pack 2 32-bit.
Need Sync Manager for many purposes..
TIA.
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Had the same issue too.. Any method to solve???
actually HTC Sync Manager contain all the file required for it to run, suggest to just remove those ms visual c related file and old htc sync then reinstall again
tect said:
actually HTC Sync Manager contain all the file required for it to run, suggest to just remove those ms visual c related file and old htc sync then reinstall again
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Click to collapse
Anyone had any luck? I have been trying for avery long time but no success. Tried uninstalling the MS C related files. If i remove, it tells me MS VC Redist 2005 missing. When it is installed, it still gives the same error,
vijayendra16 said:
Anyone had any luck? I have been trying for avery long time but no success. Tried uninstalling the MS C related files. If i remove, it tells me MS VC Redist 2005 missing. When it is installed, it still gives the same error,
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Click to collapse
Ok. No luck..googled..tried every possible thing but no luck..giving up..
possible solution
vijayendra16 said:
Ok. No luck..googled..tried every possible thing but no luck..giving up..
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Click to collapse
This issue seems to come up again and again. I ran into this myself and discovered that in my case Threatfire was causing the problem. I had to uninstall Threatfire in order to succesfully install HTC Sync Manager. Stopping Threatfire was not enough!
Similiar issues seem to occur when using personal firewalls, in some cases deactivating the software is not enough.