Develop Bugs

WM6 & ActiveSync

Hi All.
I have a problem with MS ActiveSync that's driving me mad.
I have Windows 2000 loaded on my work laptop (not my choice but my IT departments) and I'm currently using ActiveSync 4.2 - A couple of weeks ago I loaded one of the latest WM6 roms onto my HTC TYTN with no problems at all - I was very impressed with the basic enhancements and especially the fact that I could at long last recieve a text message notification for voicemail (I'kme easily pleased I know) - So now to my problem.
I tried to connect my TYTN to my laptop to load my BB Connect profile when I got a message that I need to upgrade ActiveSync to 4.5 ???? So, not concerned at this point I download the latest MSI package and started to install ActiveSync 4.5 on my Windows 2000 system... but.... towards the end of the install I got an error message telling me that I cant install ActiveSync because I am missing some DLL files (it doesnt specify which .dll files???)
I've searched everywhere for help resolving this problem but to know avail? So I have 3 questions?
1. Is there a known issue with ActiveSync 4.5 and Windows 2000? If so is there a fix for this?
2. Is there a viable alternative to MS ActiveSync that will work with WM6?
3. Is there a way of Syncing my BB Connect settings with my TYTN without using AciveSync.
Apologies if this is already covered elsewhere on the forum - any help at all would be greatly appreaciated.
Thanks.

One quick google search has given me this post. Give that a go and see what happens?

MAPI32.dll issue...
My wife had a similar issue which was either the mapi32.dll problem or just a fubar ActiveSync. I ran the fixmapi as well as removed most if not all traces of the old ActiveSync (Program Files and registry)
Hope this helps...

FixMapi
Thanks DBaser and MrVanx - I've already tried the FixMapi option but with no success - will try again followed by a sweep to remove any traces of a previous ActiveSync install before re-installing - I'll let you know how I get on.

Sigh....
OK - Tried running FixMapi.exe once again having completely uninstalled ActiveSync 4.2 and deleted the directories from the programmes directory and still I get the same error message? HHEEEeeeeelllppppp.....!!!!! This is driving me mad.... How about just getting the BB Connect settings accross to my TYTN without having ActiveSync installed???? Any Idea's?

Have you tried reinstalling the ActiveSync that came with your PDa and then run the 4.5 installer?
Give that a go...

VM6 requires Active Sync 4.5

Tried all of the above - still no joy!

Can you post a screenshot of the error message and also maybe check the Event Viewer (Start>Run>eventvwr) for Application or System errors that could help me diagnose further?
Wessel.Dk said:
VM6 requires Active Sync 4.5
Click to expand...
Click to collapse
I am aware of this. I was asking the OP to install earlier ActiveSync and then run the 4.5 installer.

try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.

rockky said:
try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.
Click to expand...
Click to collapse
rockky, go back and reread the thread. THis has nothing do do with the PPC. he is trying to install software on the PC.

Still Trying....
All. Thanks for the input so far - if anyone comes up with any more suggestions then please let me know!
I'll keep at it and if I find a solution will add the details to the post.
My IT dept are pretty snowed under as with those in many companies and so my little problem with a missing dll when trying to install a peice of software that has little or no benefit to the company is way way down the priority list.
Thanks again.

More Pain....
So... a short update.. I managed to convince my IT department to upgrade my system to windows XP (SP1 though as SP2 isnt yet supported by them) and guess what happens????
I eagerly await the arival of my new laptop - I get it today - boot it up - go straight to the microsoft website - download the activesync msi file..... hit the install button - and then..... and then I get the missing dll file error...
This is driving me mad? I'm presuming its a 'corporate' image problem or a specific peice of software installed on our laptops thats the issue? Are others having the same problem? and is there anyone out there who has found a working solution? or am I going to have to wait for another release from microsoft and hope that installs?
Alternatively - is there a way of setting up my blackberry connect settings without using active sync??? Can they be exported some other way? from tytn to tytn for example (Yes - I'm lucky enough to have two!)
As ever - any help is appreciated.....

Serious Problem here guys...

So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing

newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Looks like a problem on your PC... (I mena for the Customruu crashing)

newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Had this happen to me. I downloaded .net framework 3.0 from the M$ site and then it worked fine.
Maybe that will help you.
Jim

Need more info?
newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Ok, first off, this is not a flame. It's an education, ok?
When posting a problem, it's best practice to let us know your:
Model of phone
Radio version
Boot Loader version
OS on your PC
ActiveSync version (s/b 4.5 by now)
Then, and only then, will you be able to get some intelligent answers. You also need to follow the link in my signature and there you will find answers.
If you're still stuck, usually re-downloading the RUU will result in a working ROM patch, unless you have other PC issues. You really need to fix that first, and the guides posted here are FULL of the diagnostic and troubleshooting steps that will propel you to a successful resolution.
Please read those posts, add your info, and you may be extremely pleased with the results.
Good reading!

newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
First off; relax. At least the problem isn't with your phone. It's a heck of a lot easier to fix a PC.
I assume you've already tried to re-download the file?
Did you completely reboot your PC? Shut it down to power down, then restart. Make sure you don't have any extra USB stuff plugged in (like cameras, etc). If you have a PS/2 mouse and KB, use those, and not USB versions. One trick is to have the USB bus on your computer completely empty except for your phone.
Head over to Microsoft's site and download a fresh version of Compact Framework .NET (3.0 is the current version). Reboot after installing it -- even though it doesn't tell you to.
Run Windows Update. Make sure you're OK on those.
If that doesn't work, try downloading another ROM (OS only) -- like the Cingular Black 2.02 or the LVSM ROM, and see if that works.
You can also strip it apart -- use WinRAR to open the EXE file that you've been executing and extract the .nbh file from the EXE. Then go and download this guy: http://wiki.xda-developers.com/index.php?pagename=Hermes_CustomRUU and extract it into its own folder. Copy that .nbh file into that directory, and execute the executable -- it will flash your phone with a known good flasher.
But.... stepping all of the way back ... if the ROM doesn't work on your phone, it's very likely reflashing it won't help a single bit. Those ROM's are checksummed when they go on the phone -- if they're corrupted, they won't load right in the first place (and you'd end up with a boot-loader only phone). Soo... uh.. first, reboot/clean USB, then try a different ROM.
Last resort will be completely reinstalling Windows XP. I've had to do this several times because Windows will get in some weird state and it refuses to flash my phone. I finally gave up and started flashing on my Mac using a Windows virtual machine -- it's a lot easier to restore my Windows system to a working point when I do that.

Thanks to everyone who gave a response!
Here's all the information i was asked to post ( i will remember this for next time)
Cingular 8525 HERM100
Radio version: 1.40.30.00
Boot Loader version: (Not quite sure what this is?)
OS on your PC: Pro Black 2.0
ActiveSync version 4.5
I have redownloaded the ruu about 3 times and it has failed everytime.
Restarted the PC, disconnected everything from my laptop, realized that i havent installed Framework .NET 3.0, ( although i have it on my phone as i needed it to run hitchhiker)
So i'm going to download framework .NEt 3.0 and run it.
As for my phone, i uninstalled all the apps, hard resetted and everything is working fine right now, hasn't froze at all since yesteray, so im going to wait it out and see if something happens again.
Thanks again to everyone!! This forum is really really helpful.
-Matthew

How to determine the bootloader version
newnoise1024 said:
Boot Loader version: (Not quite sure what this is?)
-Matthew
Click to expand...
Click to collapse
You need to have a look at your user guide, as it states how to enter bootloader and check the version. Otherwise press and hold the left OK button and the power button at the same time, then hit the reset button with your stylus. You will enter a tri-color screen. This is bootloader mode. Jot down the numbers and compare against the below link.
Exiting is simple, press the reset button with your stylus.
Here's a valuable link for updating your bootloader.

Bootloader Version: SPL-1.40.01pro
IPL-1.01
i just tried to install Framework .NET 3.0 and got this error message
[04/20/07,08:50:20] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:35] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0 was not attempted to be installed.
i uninstalled any previous version, is there something i'm missing?

.Net Framework co-existence
newnoise1024 said:
Bootloader Version: SPL-1.40.01pro
IPL-1.01
i just tried to install Framework .NET 3.0 and got this error message
[04/20/07,08:50:20] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:35] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0 was not attempted to be installed.
i uninstalled any previous version, is there something i'm missing?
Click to expand...
Click to collapse
You're probably missing version 2.0 of the .NET framework. .NET Framework is to be left in place once installed. You should have left V 2.0 installed and added .NET 3.0. Go to www.microsoft.com/net and get version 2.0 redistributable re-installed on your machine. (If you can). If you cannot, search the KB and you may get by without rebuilding your OS.

"Head over to Microsoft's site and download a fresh version of Compact Framework .NET (3.0 is the current version). To be extra safe, go into Add/Remove Programs and uninstall any existing versions -- reboot -- then install the new CF Framework. Reboot after installing it -- even though it doesn't tell you to."
this is the advice i was given in this thread, so i uninstalled version 2.0 before installing version 3.0.
So am i screwed now? lol

Well, version 3.0 just installed successfully... does that mean i still need to install 2.0? or am i fine just running 3.0?
Sorry for all the questions, i just want this fixed :/

You should be good. Give it a go.
If not, just dl .Net CF2 and install that. I think you are fine now though.

Edit: never mind

version 2.0 installed fine
Thanks everyone

RUUwrapper error please help

uber noob here
just got my htc hermes 100, wanting to update to WM6 (from 5) follow all the steps in page 1, did two things
save the RUUwrapper an that NBH file to my pc, while my phone is sync tried running the file and got error msg (the application failed to initialize properly (0xc0000135)
one last thing i did was copied both files in my phone and run it, got this msg this time (thid spplication (ruuwraper.exe)requires newwr version of ms.net etc)i'm lost, i know this is the 1st step i need to do to make it a WM6 ryt?

Hi...read mrvanx's guide before flashing:
http://forum.xda-developers.com/showthread.php?t=299462
You must to put hardspl on FIRST! U need to install NETCF on your PC. Do not put the ruu or rom files on your PPC and run them. Take Care

lordaxel said:
uber noob here
just got my htc hermes 100, wanting to update to WM6 (from 5) follow all the steps in page 1, did two things
save the RUUwrapper an that NBH file to my pc, while my phone is sync tried running the file and got error msg (the application failed to initialize properly (0xc0000135)
one last thing i did was copied both files in my phone and run it, got this msg this time (thid spplication (ruuwraper.exe)requires newwr version of ms.net etc)i'm lost, i know this is the 1st step i need to do to make it a WM6 ryt?
Click to expand...
Click to collapse
You forgotten one step. Please read the wiki on upgrading

i've just installed NETCF on my pc,copied the RUU_signed.nbh and RUUWrapper on a folder on my desktop (PC) and run the RUUWrapper file while my phone is sync to my PC and get this error ( the appilication failed to initialize properly (0xc0000135) .click on OK to terminate the application)
im not sure what to do next, this is the 1st step and i keep on getting errors, em i doing something wrong? please help!!!

lordaxel said:
i've just installed NETCF on my pc,copied the RUU_signed.nbh and RUUWrapper on a folder on my desktop (PC) and run the RUUWrapper file while my phone is sync to my PC and get this error ( the appilication failed to initialize properly (0xc0000135) .click on OK to terminate the application)
im not sure what to do next, this is the 1st step and i keep on getting errors, em i doing something wrong? please help!!!
Click to expand...
Click to collapse
Let mrvanx hold your hand READ!!

http://www.mrvanx.org/thg/ <------ cLIck hErE

OK I'll happily admit to being a NOOB as well but I have had exactly the same issue and I don't think (and I read the guides many times!) that the answer is there. So it is not helping simply endlessly pointing to the guides (helpful though they are).
The point seems to be that you need the Microsoft 2.0 .NET framework installed on your PC (i.e. the computer not the phone) rather than the NETCF mentioned above.
I think (assuming that I am right!) it would be great to add this clearly to the guide ("Make sure sure your computer has Microsoft .NET 2.0 Installed") preferably with a link to the Microsoft download site for .NET as well.

eliseman said:
OK I'll happily admit to being a NOOB as well but I have had exactly the same issue and I don't think (and I read the guides many times!) that the answer is there. So it is not helping simply endlessly pointing to the guides (helpful though they are).
The point seems to be that you need the Microsoft 2.0 .NET framework installed on your PC (i.e. the computer not the phone) rather than the NETCF mentioned above.
I think (assuming that I am right!) it would be great to add this clearly to the guide ("Make sure sure your computer has Microsoft .NET 2.0 Installed") preferably with a link to the Microsoft download site for .NET as well.
Click to expand...
Click to collapse
I once was a noob too, this is three months ago, and I had spent days on reading up before I did my first flash. The wiki is there just for that! hmm, also with .net framework, you'll be surprise how many software these days that will run WITHOUT them installed.

Hi . I had same problem with my 3 PCs. I downloaded latest version of .NET framework from microsoft site & reinstalled it & WOW.. it started..

zocster said:
I once was a noob too, this is three months ago, and I had spent days on reading up before I did my first flash. The wiki is there just for that! hmm, also with .net framework, you'll be surprise how many software these days that will run WITHOUT them installed.
Click to expand...
Click to collapse
.Net Framwork is required ONLY by software that is written directly for it and does NOT include the required DLLs in the app itself...which is most. C# is one language that you MUST have the framwork installed most of the time. Very few people want to include the DLLs because people SHOULD have the .Net Framework installed anywas.

This thread was very useful by the way. I'd come across this problem today and it's helped me to solve it. I'm sure any noobs (like myself) will find this thread useful in future.

Just wanted to add one thing, RUUWrapper was crashing on me as well.....
You cannot run this from a network drive! Has to be ran from a local drive, or it crashes...heh (I have a main file server setup over gigabit)

If you've read up then you have Hard SPL installed. That means you can bypass the computer for the flashing. You can use the sd card method. I believe its safer and doesn't have those niggly little sync errors and there's less chance of the phone crashing/being reset or powered off. Recommended if you flash the radio rom where a simple problem results in a permanent brick.
Cheers...

IIWPO & CeCabMgr Install Problem

This may be the wrong website to address my problem, but someone here can help, I'm sure. TIA!
I'm dual booting xp sp3/ubuntu 9.04 and can't install the CeCabMgr. Every time I double click it (in xp, of course) it says that another uninstall is pending and to restart the computer, to allow it to finish (which I've done 5 or 6 times) and when I go to install CeCabMgr again, I get the same message.
Does anyone know why or how to fix it?
And/or would someone who has CeCabMgr please just repack the IIWPO cab with my info in it for me? TIA!

OOps, double post.

Downloaded and used Cabintegr to be used on the ppc itself. A little more difficult beacuse of how ppc's are, but a pretty good program.

Anyone ever found a solution to this? I can use it under Windows 7 but under XP it states that a installation is pending. It must somehow find something from the Windows 7 Installation. Its annoying because Photoimpact stoped working under Windows 7. Now I need to keep switching back and forth. Used Filemon and Regmon without finding a way to circumvent the check and force the installation.

Installation of cab files throws errors

Hi. I just recently purchased an HTC Touch Pro2 from T-Mobile running WinMo 6.5. That being said, I have not been able to open any cab files on the device to install some software. Basically I'll transfer the cab to the device and attempt to open it. I get one of three messages depending on the app I guess. the most basic is "Installation was unsuccessful" to "Installation was unsuccessful. The program or setting...not digitally signed...trusted certificate" (this was from MobileFTPClient). Installing Opera Mini 5 gives a simple: "Installation of mini5wm.cab was unsuccessful".
Ok, so being a software developer for 10 years I've been looking into some registry values and can't seem to find what I need to get anything to install. If I download from the Windows Marketplace that's all good, but nothing else.
What do I need to do to be able to install cab flils directly? Honestly if I can't get this to work this phone is going back. I moved from an iPhone to this phone specifically so I can install apps and monkey around with the device, but so far I'm done before I started.
Thanks for any info you can give me.

its in one of your phone/device settings to let u download and install apps or cabs not digitally signed. thats all, i believe. just find it and check it off. or look for advanced config cab if u can find it and install that. it has an option in there also to let u download/install whatever..

mullethunter said:
Hi. I just recently purchased an HTC Touch Pro2 from T-Mobile running WinMo 6.5. That being said, I have not been able to open any cab files on the device to install some software. Basically I'll transfer the cab to the device and attempt to open it. I get one of three messages depending on the app I guess. the most basic is "Installation was unsuccessful" to "Installation was unsuccessful. The program or setting...not digitally signed...trusted certificate" (this was from MobileFTPClient). Installing Opera Mini 5 gives a simple: "Installation of mini5wm.cab was unsuccessful".
Ok, so being a software developer for 10 years I've been looking into some registry values and can't seem to find what I need to get anything to install. If I download from the Windows Marketplace that's all good, but nothing else.
What do I need to do to be able to install cab flils directly? Honestly if I can't get this to work this phone is going back. I moved from an iPhone to this phone specifically so I can install apps and monkey around with the device, but so far I'm done before I started.
Thanks for any info you can give me.
Click to expand...
Click to collapse
The cab I have attached may help you...it's some SDK certificates that will allow installation of certain unsigned apps, but I don't know if this is what the ones you're running are requiring and missing. It won't harm anything to try this one, and you can easily uninstall it if it doesn't do the trick

Thanks guys. Sirphunkee - that cab actually installed, but I'm having the same problem. Another forum has suggested that I take the device back to T-Mobile, but it just seems like there's a setting that's not right in the OS. Demandarin - I've looked for various security permissions in the UI with no luck. I've mucked around with some Policy values in the registry per some threads on this forum, but still nothing.
I'll keep trying, and thanks.

So...weird; Opera Mini and Weather Bug (well known apps) wouldn't install, but an SMS notification disable cab installed (from the xda site) as did Evernote (evernote.com). I have no clue what the deal is, but it's getting beyond stupid that I can't install just any cab file.

mullethunter said:
So...weird; Opera Mini and Weather Bug (well known apps) wouldn't install, but an SMS notification disable cab installed (from the xda site) as did Evernote (evernote.com). I have no clue what the deal is, but it's getting beyond stupid that I can't install just any cab file.
Click to expand...
Click to collapse
Have you already installed .Net 3.5? It's a framework that many other programs use (and need) to install, and it's not on the TP2 by default...it's the only other think I could think of that would keep you from installing stuff. Cab is attached, if you don't have it already.

Got it. I installed the Device Security Manager PowerToy and was able to change the configuration there. Opera Mini 5 just installed.
Never would have thought the phone would come that locked down, but so far so good. Thanks for all of the ideas.

mullethunter said:
Got it. I installed the Device Security Manager PowerToy and was able to change the configuration there. Opera Mini 5 just installed.
Never would have thought the phone would come that locked down, but so far so good. Thanks for all of the ideas.
Click to expand...
Click to collapse
Well yeah what's weird is that I never had to use that to get any of those apps installed