So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Looks like a problem on your PC... (I mena for the Customruu crashing)
newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Had this happen to me. I downloaded .net framework 3.0 from the M$ site and then it worked fine.
Maybe that will help you.
Jim
Need more info?
newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Ok, first off, this is not a flame. It's an education, ok?
When posting a problem, it's best practice to let us know your:
Model of phone
Radio version
Boot Loader version
OS on your PC
ActiveSync version (s/b 4.5 by now)
Then, and only then, will you be able to get some intelligent answers. You also need to follow the link in my signature and there you will find answers.
If you're still stuck, usually re-downloading the RUU will result in a working ROM patch, unless you have other PC issues. You really need to fix that first, and the guides posted here are FULL of the diagnostic and troubleshooting steps that will propel you to a successful resolution.
Please read those posts, add your info, and you may be extremely pleased with the results.
Good reading!
newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
First off; relax. At least the problem isn't with your phone. It's a heck of a lot easier to fix a PC.
I assume you've already tried to re-download the file?
Did you completely reboot your PC? Shut it down to power down, then restart. Make sure you don't have any extra USB stuff plugged in (like cameras, etc). If you have a PS/2 mouse and KB, use those, and not USB versions. One trick is to have the USB bus on your computer completely empty except for your phone.
Head over to Microsoft's site and download a fresh version of Compact Framework .NET (3.0 is the current version). Reboot after installing it -- even though it doesn't tell you to.
Run Windows Update. Make sure you're OK on those.
If that doesn't work, try downloading another ROM (OS only) -- like the Cingular Black 2.02 or the LVSM ROM, and see if that works.
You can also strip it apart -- use WinRAR to open the EXE file that you've been executing and extract the .nbh file from the EXE. Then go and download this guy: http://wiki.xda-developers.com/index.php?pagename=Hermes_CustomRUU and extract it into its own folder. Copy that .nbh file into that directory, and execute the executable -- it will flash your phone with a known good flasher.
But.... stepping all of the way back ... if the ROM doesn't work on your phone, it's very likely reflashing it won't help a single bit. Those ROM's are checksummed when they go on the phone -- if they're corrupted, they won't load right in the first place (and you'd end up with a boot-loader only phone). Soo... uh.. first, reboot/clean USB, then try a different ROM.
Last resort will be completely reinstalling Windows XP. I've had to do this several times because Windows will get in some weird state and it refuses to flash my phone. I finally gave up and started flashing on my Mac using a Windows virtual machine -- it's a lot easier to restore my Windows system to a working point when I do that.
Thanks to everyone who gave a response!
Here's all the information i was asked to post ( i will remember this for next time)
Cingular 8525 HERM100
Radio version: 1.40.30.00
Boot Loader version: (Not quite sure what this is?)
OS on your PC: Pro Black 2.0
ActiveSync version 4.5
I have redownloaded the ruu about 3 times and it has failed everytime.
Restarted the PC, disconnected everything from my laptop, realized that i havent installed Framework .NET 3.0, ( although i have it on my phone as i needed it to run hitchhiker)
So i'm going to download framework .NEt 3.0 and run it.
As for my phone, i uninstalled all the apps, hard resetted and everything is working fine right now, hasn't froze at all since yesteray, so im going to wait it out and see if something happens again.
Thanks again to everyone!! This forum is really really helpful.
-Matthew
How to determine the bootloader version
newnoise1024 said:
Boot Loader version: (Not quite sure what this is?)
-Matthew
Click to expand...
Click to collapse
You need to have a look at your user guide, as it states how to enter bootloader and check the version. Otherwise press and hold the left OK button and the power button at the same time, then hit the reset button with your stylus. You will enter a tri-color screen. This is bootloader mode. Jot down the numbers and compare against the below link.
Exiting is simple, press the reset button with your stylus.
Here's a valuable link for updating your bootloader.
Bootloader Version: SPL-1.40.01pro
IPL-1.01
i just tried to install Framework .NET 3.0 and got this error message
[04/20/07,08:50:20] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:35] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0 was not attempted to be installed.
i uninstalled any previous version, is there something i'm missing?
.Net Framework co-existence
newnoise1024 said:
Bootloader Version: SPL-1.40.01pro
IPL-1.01
i just tried to install Framework .NET 3.0 and got this error message
[04/20/07,08:50:20] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:35] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0 was not attempted to be installed.
i uninstalled any previous version, is there something i'm missing?
Click to expand...
Click to collapse
You're probably missing version 2.0 of the .NET framework. .NET Framework is to be left in place once installed. You should have left V 2.0 installed and added .NET 3.0. Go to www.microsoft.com/net and get version 2.0 redistributable re-installed on your machine. (If you can). If you cannot, search the KB and you may get by without rebuilding your OS.
"Head over to Microsoft's site and download a fresh version of Compact Framework .NET (3.0 is the current version). To be extra safe, go into Add/Remove Programs and uninstall any existing versions -- reboot -- then install the new CF Framework. Reboot after installing it -- even though it doesn't tell you to."
this is the advice i was given in this thread, so i uninstalled version 2.0 before installing version 3.0.
So am i screwed now? lol
Well, version 3.0 just installed successfully... does that mean i still need to install 2.0? or am i fine just running 3.0?
Sorry for all the questions, i just want this fixed :/
You should be good. Give it a go.
If not, just dl .Net CF2 and install that. I think you are fine now though.
Edit: never mind
version 2.0 installed fine
Thanks everyone
Related
Hi all,
i know this is a little bit off-topic, but I've posted it here in the Universal forum as it's relevant for those of us that have a Crossbow installation on our Universals.
you need version 4.5 of activesync installed to be able to sync.
there's my problem.
I can't get it to install.
the installer gets to about 95% and then the error message appears:
"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personal or package vendor."
can anyone help with this problem?
without Activesync my Universal is (for my) useless. I need my contacts & calendar!
I'm putting my trust and hope in you - don't let me down!
Thanks!
Have you tried downloading it again from Microsoft's site in case the one you have is corrupt?
mmmm....
....seems an incredibly abvious thing to do!
have downloaded it several times though and from different machines.
have also emptied my TEMP folder on the PC before installation.
still no luck.
bugger!
"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personal or package vendor."
Click to expand...
Click to collapse
Best option run filemon and see what's happening/failing. Try turning off any virusscanner/any other weird app, that might be running buggering up file operations.
symantec
i guess that our corporate virus scanner is interfering.
annoying. the previous installations never caused any problems.
i'll have to see if i can get it to install another way.
i'll post back if i get lucky!
could i install if i do a safe start in windows?
SOLUTION
UPGRADE YOUR WINDOWS INSTALL TO VER. 3.0 download from micros or google it
SOLUTION
UPGRADE YOUR WINDOWS INSTALLER TO VER. 3.0 download from micros or google it
it worked!
i keep getting reminders why i love this forum so much.
thanks to all of you for your help.
i only managed to try the solution today as i've been off work sick.
a HUGE thanks to PDAWHORE (nice name!), his/her tip to upgrade the windows installer software did the trick!
thanks to all and happy PDA'ing...
I have a TyTN with official Russian WM6 onto it, which includes 1.16 radio version. I want a newer one, because this seems unstable, so i decided to update just radio (i don't want any cooked ROM or whatever for now).
Each new version of radio I found here failed earlier or later on a Vista x64 computer with error 260. What I have tried is 1.54.07.00 and 1.54.00.10 and 1.50.
To my surprise, packaging is different, but the effect is the same: after "Verifying the image on your device" (i can hear USB disconnecting and connecting back as the device enters bootloader) they time out with 260.
Right now I'm trying to revert what have I done to Vista as it won't allow me to turn off driver signing, as advised.
Ah, this doesn't work either (same error 260).
What am I doing wrong? My bootloader is, as said on that screen:
Code:
HERM200
IPL-1.01
HERM200
SPL-1.40.Olipro
Yes, I have installed some...er...thing before, maybe it was called "HardSPL", but it didn't come handy and wasn't any use to me as I decided against cooking a ROM.
Update: What I like the most is, despite all my attempts the device still works! Other than the radio troubles, that is.
I've updated from an SD card.
Try this my friend... http://www.mrvanx.org
Thank you, I did.
Please note the x64 drivers are unsigned so to use them successfully you must disable driver signing.
Click to expand...
Click to collapse
This is what I'm unable to do, but I suppose is beyond this forum.
Hi
I have had the same problem with my x64 vista pc and the 260 error msg. It took me hours but what seemed to finally fix it for me was to:
1. completely remove WMDC from the pc, reboot the pc,
2. reinstall WMDC plus upgrade,
3. uncheck the allow USB connections option on your 8525, exit out of the window, then do a soft reset
4. now make a USB connection w the PC
Let us know how it works
Sorry, you'll have to wait till my next upgrade Everything is working so far - so until I need something that can't be achieved using SD flashing I'll stick to this technique. Thanks for the advice anyway.
uber noob here
just got my htc hermes 100, wanting to update to WM6 (from 5) follow all the steps in page 1, did two things
save the RUUwrapper an that NBH file to my pc, while my phone is sync tried running the file and got error msg (the application failed to initialize properly (0xc0000135)
one last thing i did was copied both files in my phone and run it, got this msg this time (thid spplication (ruuwraper.exe)requires newwr version of ms.net etc)i'm lost, i know this is the 1st step i need to do to make it a WM6 ryt?
Hi...read mrvanx's guide before flashing:
http://forum.xda-developers.com/showthread.php?t=299462
You must to put hardspl on FIRST! U need to install NETCF on your PC. Do not put the ruu or rom files on your PPC and run them. Take Care
lordaxel said:
uber noob here
just got my htc hermes 100, wanting to update to WM6 (from 5) follow all the steps in page 1, did two things
save the RUUwrapper an that NBH file to my pc, while my phone is sync tried running the file and got error msg (the application failed to initialize properly (0xc0000135)
one last thing i did was copied both files in my phone and run it, got this msg this time (thid spplication (ruuwraper.exe)requires newwr version of ms.net etc)i'm lost, i know this is the 1st step i need to do to make it a WM6 ryt?
Click to expand...
Click to collapse
You forgotten one step. Please read the wiki on upgrading
i've just installed NETCF on my pc,copied the RUU_signed.nbh and RUUWrapper on a folder on my desktop (PC) and run the RUUWrapper file while my phone is sync to my PC and get this error ( the appilication failed to initialize properly (0xc0000135) .click on OK to terminate the application)
im not sure what to do next, this is the 1st step and i keep on getting errors, em i doing something wrong? please help!!!
lordaxel said:
i've just installed NETCF on my pc,copied the RUU_signed.nbh and RUUWrapper on a folder on my desktop (PC) and run the RUUWrapper file while my phone is sync to my PC and get this error ( the appilication failed to initialize properly (0xc0000135) .click on OK to terminate the application)
im not sure what to do next, this is the 1st step and i keep on getting errors, em i doing something wrong? please help!!!
Click to expand...
Click to collapse
Let mrvanx hold your hand READ!!
http://www.mrvanx.org/thg/ <------ cLIck hErE
OK I'll happily admit to being a NOOB as well but I have had exactly the same issue and I don't think (and I read the guides many times!) that the answer is there. So it is not helping simply endlessly pointing to the guides (helpful though they are).
The point seems to be that you need the Microsoft 2.0 .NET framework installed on your PC (i.e. the computer not the phone) rather than the NETCF mentioned above.
I think (assuming that I am right!) it would be great to add this clearly to the guide ("Make sure sure your computer has Microsoft .NET 2.0 Installed") preferably with a link to the Microsoft download site for .NET as well.
eliseman said:
OK I'll happily admit to being a NOOB as well but I have had exactly the same issue and I don't think (and I read the guides many times!) that the answer is there. So it is not helping simply endlessly pointing to the guides (helpful though they are).
The point seems to be that you need the Microsoft 2.0 .NET framework installed on your PC (i.e. the computer not the phone) rather than the NETCF mentioned above.
I think (assuming that I am right!) it would be great to add this clearly to the guide ("Make sure sure your computer has Microsoft .NET 2.0 Installed") preferably with a link to the Microsoft download site for .NET as well.
Click to expand...
Click to collapse
I once was a noob too, this is three months ago, and I had spent days on reading up before I did my first flash. The wiki is there just for that! hmm, also with .net framework, you'll be surprise how many software these days that will run WITHOUT them installed.
Hi . I had same problem with my 3 PCs. I downloaded latest version of .NET framework from microsoft site & reinstalled it & WOW.. it started..
zocster said:
I once was a noob too, this is three months ago, and I had spent days on reading up before I did my first flash. The wiki is there just for that! hmm, also with .net framework, you'll be surprise how many software these days that will run WITHOUT them installed.
Click to expand...
Click to collapse
.Net Framwork is required ONLY by software that is written directly for it and does NOT include the required DLLs in the app itself...which is most. C# is one language that you MUST have the framwork installed most of the time. Very few people want to include the DLLs because people SHOULD have the .Net Framework installed anywas.
This thread was very useful by the way. I'd come across this problem today and it's helped me to solve it. I'm sure any noobs (like myself) will find this thread useful in future.
Just wanted to add one thing, RUUWrapper was crashing on me as well.....
You cannot run this from a network drive! Has to be ran from a local drive, or it crashes...heh (I have a main file server setup over gigabit)
If you've read up then you have Hard SPL installed. That means you can bypass the computer for the flashing. You can use the sd card method. I believe its safer and doesn't have those niggly little sync errors and there's less chance of the phone crashing/being reset or powered off. Recommended if you flash the radio rom where a simple problem results in a permanent brick.
Cheers...
Okay, I've searched alot to get this thing solved. When I try to update my rom, the update starts normally, but then my telephone screen turns black, my gets disconnected, windows tells me it has found new hardware. The update failes and returns error 260 (connection lost). When I soft-reset the telephone afterwards, it returns to it's old shape.
Info about my telephone.
Rom: 1.93.404.1 NLD
Radio: 1.0025.05
PC: Windows XP SP 3, Active Sync 4.5
I tried to update with this rom: RUU_Diamond_HTC_NLD_2.03.404.3_Radio_Signed_Diamond_52.51.25.26_1.09.25.23_Ship.exe
I also tried to update to Hard-SPL but that gave me the same error.
PLease guys does anyone of you know how to fix this? (personally I think it's windows xp which is screwing up).
Thanks in advance, I appreciate all help.
Yours, Martijn.
Even the tiniest tip may help (A)
I had the same trouble with that rom, I tried from internal memory and it worked. Search the wiki I am sure the info is there.
"ERROR [260] : UPDATE ERROR
This error occurs when there is an "open port error" before upgrading the CE ROM image. Solution: You can reset the device and run RUU again. If you still encounter an "OPEN PORT ERROR" again, reset your computer and try again."
This is what the WIKI tells me. But I have tried that. How did you manage to perform the update on the internal storage? Because I tried that with hard-spl but it wouldn't work.
Besides I only have .exe files for the Hard-Spl and the official rom from HTC.
Thanks for your reply though.
EDIT PART, just read this on another thread in the wiki:
ERROR 260 (Update Error):
"Your phone is not connected to ActiveSync. Check your connection or restart the phone. Also make sure in ActiveSync that "Allow USB connections" is checked (under File->Connection Settings). If this still doesn't help, then remove the memory card and SIM card before flashing."
I'm going to try this now, if it worked, I'll let you know
Just found out I have a CDMA version or something, I'll try google for the problem now.
Get the rom image from your temp directory and look here, found in the wiki
http://wiki.xda-developers.com/index.php?pagename=Diamond_FlashfIS
Does the hardware install incorrectly? My laptop did this on XP.
XP would find the new hardware, my bootloader would say USB. Then it'd tell me new hardware could not be installed properly and from there my phone suffered those symptoms - Back to where I was. Funnily enough it eventually fixed itself.
dickenz said:
Does the hardware install incorrectly? My laptop did this on XP.
XP would find the new hardware, my bootloader would say USB. Then it'd tell me new hardware could not be installed properly and from there my phone suffered those symptoms - Back to where I was. Funnily enough it eventually fixed itself.
Click to expand...
Click to collapse
It looks alot like your problem yes. But last time the hardware installed correctly, then the patch I found for CDMA models on ppcgeeks failed, and my telephone got bricked. So I'll need to get that fixed first. After that I'll sure think twice before I try another rom update :/
Thanks for all the help though, and I have to advice everyone to not use the hard-spl for cmda users from ppcgeeks unless you're 100% sure it fits your model!
Help!
I was messing around with the Ubuntu on Rhodium stuff that's posted in the Android sub-forum and I think something got corrupted/overwritten on my phone...
I extracted all the files on to a freshly formatted card and ran haret and everything worked file and I eventually got to the Ubuntu desktop. Then I did a soft reset to get back to WM and then the problems started.
I cannot run any unsigned apps whether they are installed on the storage card or internal memory. Whenever I try and run an app I get an error saying "The file blah cannot be opened either it is not signed with a trusted certificate...".
I cannot get back into Android or Ubuntu coz haret is unsigned too.
I cannot even install new apps! When I run the cab file, I get the usual "This program is from an unknown publisher..." and when I select yes for continue it immediately comes up with "Installation of blah was unsuccessful."
Time for a hard reset? I'd really prefer not to if anyone can suggest a better way of getting my phone back to how it was.
R.
Tried installing this?
As I said in my original post, I cannot install any CABs that come from "Unknown Publishers" too and it seems that TP2-AppUnlock is one of those.
Thanks for trying,
R.
there is a setting somewhere for this. i saw it the other day while setting up a new rom.pretty sure
same problem
I have encountered the exact same issue...except that for me it occurred after booting back into WM after trying out the latest android build. Anyone have a solution?
dicko99 said:
Help!
I was messing around with the Ubuntu on Rhodium stuff that's posted in the Android sub-forum and I think something got corrupted/overwritten on my phone...
I extracted all the files on to a freshly formatted card and ran haret and everything worked file and I eventually got to the Ubuntu desktop. Then I did a soft reset to get back to WM and then the problems started.
I cannot run any unsigned apps whether they are installed on the storage card or internal memory. Whenever I try and run an app I get an error saying "The file blah cannot be opened either it is not signed with a trusted certificate...".
I cannot get back into Android or Ubuntu coz haret is unsigned too.
I cannot even install new apps! When I run the cab file, I get the usual "This program is from an unknown publisher..." and when I select yes for continue it immediately comes up with "Installation of blah was unsuccessful."
Time for a hard reset? I'd really prefer not to if anyone can suggest a better way of getting my phone back to how it was.
R.
Click to expand...
Click to collapse
Just found this thread that is supposed to fix the problem: http://forum.xda-developers.com/showthread.php?t=404170
I've already hard-reset my phone so I can't test it...
I too had the same problem but with the HTC hd2. I was trying out a 2.2 rom n the camera wasn't working so I turned off the phone, when I tried going to back android haret wouldn't run .if anybody has a fix to this please let me know.
Hi there,
Have you tried the "Security configuration Manager" mentioned in the thread linked to above?
I can't test it coz I haven't broken my phone again since the initial issue but for future reference I'd like to know if it cures the problem.
Hope this helps,
Richard
Yes i've tried security configuration manager but it still wouldn't work. Does doing the hard rest work? Thanks for the help
Yes, hard reset works.
I've used it on two occasions to fix this problem.
Regards,
Richard
after using config manager i cannot sync with outlook
i am still having the issue with certificates after runnig android and rebooting HD2
any help?
i am in mexico HTC HD2 unlocked if i make a hard reset i am going to loose unlocked feature right?