Develop Bugs

Serious Problem here guys...

So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing

newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Looks like a problem on your PC... (I mena for the Customruu crashing)

newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Had this happen to me. I downloaded .net framework 3.0 from the M$ site and then it worked fine.
Maybe that will help you.
Jim

Need more info?
newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Ok, first off, this is not a flame. It's an education, ok?
When posting a problem, it's best practice to let us know your:
Model of phone
Radio version
Boot Loader version
OS on your PC
ActiveSync version (s/b 4.5 by now)
Then, and only then, will you be able to get some intelligent answers. You also need to follow the link in my signature and there you will find answers.
If you're still stuck, usually re-downloading the RUU will result in a working ROM patch, unless you have other PC issues. You really need to fix that first, and the guides posted here are FULL of the diagnostic and troubleshooting steps that will propel you to a successful resolution.
Please read those posts, add your info, and you may be extremely pleased with the results.
Good reading!

newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
First off; relax. At least the problem isn't with your phone. It's a heck of a lot easier to fix a PC.
I assume you've already tried to re-download the file?
Did you completely reboot your PC? Shut it down to power down, then restart. Make sure you don't have any extra USB stuff plugged in (like cameras, etc). If you have a PS/2 mouse and KB, use those, and not USB versions. One trick is to have the USB bus on your computer completely empty except for your phone.
Head over to Microsoft's site and download a fresh version of Compact Framework .NET (3.0 is the current version). Reboot after installing it -- even though it doesn't tell you to.
Run Windows Update. Make sure you're OK on those.
If that doesn't work, try downloading another ROM (OS only) -- like the Cingular Black 2.02 or the LVSM ROM, and see if that works.
You can also strip it apart -- use WinRAR to open the EXE file that you've been executing and extract the .nbh file from the EXE. Then go and download this guy: http://wiki.xda-developers.com/index.php?pagename=Hermes_CustomRUU and extract it into its own folder. Copy that .nbh file into that directory, and execute the executable -- it will flash your phone with a known good flasher.
But.... stepping all of the way back ... if the ROM doesn't work on your phone, it's very likely reflashing it won't help a single bit. Those ROM's are checksummed when they go on the phone -- if they're corrupted, they won't load right in the first place (and you'd end up with a boot-loader only phone). Soo... uh.. first, reboot/clean USB, then try a different ROM.
Last resort will be completely reinstalling Windows XP. I've had to do this several times because Windows will get in some weird state and it refuses to flash my phone. I finally gave up and started flashing on my Mac using a Windows virtual machine -- it's a lot easier to restore my Windows system to a working point when I do that.

Thanks to everyone who gave a response!
Here's all the information i was asked to post ( i will remember this for next time)
Cingular 8525 HERM100
Radio version: 1.40.30.00
Boot Loader version: (Not quite sure what this is?)
OS on your PC: Pro Black 2.0
ActiveSync version 4.5
I have redownloaded the ruu about 3 times and it has failed everytime.
Restarted the PC, disconnected everything from my laptop, realized that i havent installed Framework .NET 3.0, ( although i have it on my phone as i needed it to run hitchhiker)
So i'm going to download framework .NEt 3.0 and run it.
As for my phone, i uninstalled all the apps, hard resetted and everything is working fine right now, hasn't froze at all since yesteray, so im going to wait it out and see if something happens again.
Thanks again to everyone!! This forum is really really helpful.
-Matthew

How to determine the bootloader version
newnoise1024 said:
Boot Loader version: (Not quite sure what this is?)
-Matthew
Click to expand...
Click to collapse
You need to have a look at your user guide, as it states how to enter bootloader and check the version. Otherwise press and hold the left OK button and the power button at the same time, then hit the reset button with your stylus. You will enter a tri-color screen. This is bootloader mode. Jot down the numbers and compare against the below link.
Exiting is simple, press the reset button with your stylus.
Here's a valuable link for updating your bootloader.

Bootloader Version: SPL-1.40.01pro
IPL-1.01
i just tried to install Framework .NET 3.0 and got this error message
[04/20/07,08:50:20] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:35] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0 was not attempted to be installed.
i uninstalled any previous version, is there something i'm missing?

.Net Framework co-existence
newnoise1024 said:
Bootloader Version: SPL-1.40.01pro
IPL-1.01
i just tried to install Framework .NET 3.0 and got this error message
[04/20/07,08:50:20] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:35] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0 was not attempted to be installed.
i uninstalled any previous version, is there something i'm missing?
Click to expand...
Click to collapse
You're probably missing version 2.0 of the .NET framework. .NET Framework is to be left in place once installed. You should have left V 2.0 installed and added .NET 3.0. Go to www.microsoft.com/net and get version 2.0 redistributable re-installed on your machine. (If you can). If you cannot, search the KB and you may get by without rebuilding your OS.

"Head over to Microsoft's site and download a fresh version of Compact Framework .NET (3.0 is the current version). To be extra safe, go into Add/Remove Programs and uninstall any existing versions -- reboot -- then install the new CF Framework. Reboot after installing it -- even though it doesn't tell you to."
this is the advice i was given in this thread, so i uninstalled version 2.0 before installing version 3.0.
So am i screwed now? lol

Well, version 3.0 just installed successfully... does that mean i still need to install 2.0? or am i fine just running 3.0?
Sorry for all the questions, i just want this fixed :/

You should be good. Give it a go.
If not, just dl .Net CF2 and install that. I think you are fine now though.

Edit: never mind

version 2.0 installed fine
Thanks everyone

[Question] 260 error when updating ROM

Okay, I've searched alot to get this thing solved. When I try to update my rom, the update starts normally, but then my telephone screen turns black, my gets disconnected, windows tells me it has found new hardware. The update failes and returns error 260 (connection lost). When I soft-reset the telephone afterwards, it returns to it's old shape.
Info about my telephone.
Rom: 1.93.404.1 NLD
Radio: 1.0025.05
PC: Windows XP SP 3, Active Sync 4.5
I tried to update with this rom: RUU_Diamond_HTC_NLD_2.03.404.3_Radio_Signed_Diamond_52.51.25.26_1.09.25.23_Ship.exe
I also tried to update to Hard-SPL but that gave me the same error.
PLease guys does anyone of you know how to fix this? (personally I think it's windows xp which is screwing up).
Thanks in advance, I appreciate all help.
Yours, Martijn.

Even the tiniest tip may help (A)

I had the same trouble with that rom, I tried from internal memory and it worked. Search the wiki I am sure the info is there.

"ERROR [260] : UPDATE ERROR
This error occurs when there is an "open port error" before upgrading the CE ROM image. Solution: You can reset the device and run RUU again. If you still encounter an "OPEN PORT ERROR" again, reset your computer and try again."
This is what the WIKI tells me. But I have tried that. How did you manage to perform the update on the internal storage? Because I tried that with hard-spl but it wouldn't work.
Besides I only have .exe files for the Hard-Spl and the official rom from HTC.
Thanks for your reply though.
EDIT PART, just read this on another thread in the wiki:
ERROR 260 (Update Error):
"Your phone is not connected to ActiveSync. Check your connection or restart the phone. Also make sure in ActiveSync that "Allow USB connections" is checked (under File->Connection Settings). If this still doesn't help, then remove the memory card and SIM card before flashing."
I'm going to try this now, if it worked, I'll let you know
Just found out I have a CDMA version or something, I'll try google for the problem now.

Get the rom image from your temp directory and look here, found in the wiki
http://wiki.xda-developers.com/index.php?pagename=Diamond_FlashfIS

Does the hardware install incorrectly? My laptop did this on XP.
XP would find the new hardware, my bootloader would say USB. Then it'd tell me new hardware could not be installed properly and from there my phone suffered those symptoms - Back to where I was. Funnily enough it eventually fixed itself.

dickenz said:
Does the hardware install incorrectly? My laptop did this on XP.
XP would find the new hardware, my bootloader would say USB. Then it'd tell me new hardware could not be installed properly and from there my phone suffered those symptoms - Back to where I was. Funnily enough it eventually fixed itself.
Click to expand...
Click to collapse
It looks alot like your problem yes. But last time the hardware installed correctly, then the patch I found for CDMA models on ppcgeeks failed, and my telephone got bricked. So I'll need to get that fixed first. After that I'll sure think twice before I try another rom update :/
Thanks for all the help though, and I have to advice everyone to not use the hard-spl for cmda users from ppcgeeks unless you're 100% sure it fits your model!

Rhobuntu: Ubuntu 9.04 and Debian (test) UPDATE [19/09/2010]

Important - Read First!
First of all you must know that everything you do is on your own risk. Your device was not designed to run GNU/Linux or Android and that's why you shouldn't expect everything to be perfectly safe. If you don't want any troubles then simply don't tamper with your phone. On the other hand, installing Rhobuntu is probably less dangerous than installing alternative ROM's, because it doesn't touch your ROM and runs completely from the SD card. If something goes wrong and the system would hang up, you always can remove the battery and boot into Windows Mobile. Still, we can't guarantee you anything and we won't be liable for any damage that might happen to your device. If you don't accept this, don't install Rhobuntu.
At the moment two problems are known to occur when using Rhobuntu. They are, however, not Rhobuntu specific and may also occur when using Android.
1- After booting back into WinMo, you can't install or run unsigned apps. This problem probably has something to do with the way haret kicks WinMo out of the RAM. It also seems to occur only in combination with the use of Exchange Server. The only known solution at the moment is Hard Reset. Some users also reported that it can be fixed by using Visual Studio 2008. Check out this threads:
o Not digitally signed with a Trusted certificate/ Activesync keeps UNINSTALLING!
o Program... is not digitally signed with trusted certificate. HELP!
2- Since we still have no proper battery charge indicator working, you might not notice that your battery is completely drained. Deep discharge is, however, not good for batteries and may in some cases even damage them. Here is a thread dealing with this problem when running Android
o Android killed my USB connection, please help
The majority of Rhobuntu users doesn't face these problems, but just in case, you've been warned.
WIKI http://wiki.xda-developers.com/index.php?pagename=RhodiumUbuntu
WEBSITE https://sites.google.com/site/rhobuntu/
This build by Walter79 and the Rhobuntu team:
Rhobuntu 9.04 19.09.2010
changelog:
- zimage update (Xandroid Build 16/09)
- sphone 0.04 (thanks AmiPro)
- 3G scripts update (thanks AmiPro)
- sound works partial (thanks to phhuson) !!! run /sdcard/ubuntu/playwav2 after boot !!!
- alsaplayer added
Download:
Link1: http://www.megaupload.com/?f=RWDJWUN0
Link2: http://rhobuntu.4shared.com
Debian Squeeze Test 19.09.2010
For more information please look at this post http://forum.xda-developers.com/showpost.php?p=8186181&postcount=1208
Download:
link1: http://www.4shared.com/dir/n-2ObqP_/pro2-debian.html
Old Build (27/06/2010)
*http://www.megaupload.com/?f=RWDJWUN0
*http://rhobuntu.4shared.com
Old Build (13/05/2010)
*http://www.megaupload.com/?f=RWDJWUN0
*http://rhobuntu.4shared.com
Old Build (14/04/2010)
*part one:http://rapidshare.com/files/375930803/Jaunty_14_04_2010.7z.001 MD5 77430e728bb17277e671cc55ae03161f and part two: http://rapidshare.com/files/375939439/Jaunty_14_04_2010.7z.002 MD5 523589000dcd5d1dcea668bbe51253af
* http://rhobuntu.4shared.com
* http://www.megaupload.com/?f=RWDJWUN0
Old Build (11/04/2010)
* http://rs427.rapidshare.com/files/374730149/Jaunty_11_04_2010.7z
* http://rhobuntu.4shared.com
* http://www.megaupload.com/?f=RWDJWUN0
Old Build (10/04/2010)
*http://rapidshare.com/files/374138895/Jaunty_10_04_2010.7z
*http://rhobuntu.4shared.com

Pretty cool idea, keep us posted!

Definitely an awesome idea, and one I had been thinking about myself since my original Touch Pro days. An embedded version of Linux should run great on these devices. Hopefully momentum will grow surrounding this.

thats very interesting. any pictures of this running? maybe things can be pulled from android.

THANKS!!!! downloading now!

tried it on my Touch Pro 2 (AT&T Tilt2), No luck. Started to boot, Complained about /etc/init then poof reboot after 7 seconds. Am I missing something.

aq3e said:
tried it on my Touch Pro 2 (AT&T Tilt2), No luck. Started to boot, Complained about /etc/init then poof reboot after 7 seconds. Am I missing something.
Click to expand...
Click to collapse
Did you change the mtype in the sartup script to the tilt2, the one i used is set for the rhod100, i hope that helps. Is anyone else's not working btw?

Help!
I extracted all the files on to a newly formatted 2GB card.
Ran haret and everything ran fine. Bit 'interesting' navigating round the screen but got there in the end.
However, since rebooting my phone back into WM I cannot run any unsigned programs such as haret that worked fine before.
The error says "The file blah cannot be opened either it is not signed with a trusted certificate..."
Any idea what's changed and how I can get my phone back to how it was?
R.

dicko99 said:
I extracted all the files on to a newly formatted 2GB card.
Ran haret and everything ran fine. Bit 'interesting' navigating round the screen but got there in the end.
However, since rebooting my phone back into WM I cannot run any unsigned programs such as haret that worked fine before.
The error says "The file blah cannot be opened either it is not signed with a trusted certificate..."
Any idea what's changed and how I can get my phone back to how it was?
R.
Click to expand...
Click to collapse
Wierd, my winmo works find, minus the calibration issue, it's brilliant, we need some linux Devs to look into this. as a windows user, i have no idea on what to do
Thanks (All we need now is win XP )
Badwolve1

I think something got corrupted/overwritten on my phone...
I cannot run any unsigned apps whether they are installed on the storage card or internal memory.
I cannot even install new apps! When I run the cab file, I get the usual "This program is from an unknown publisher..." and when I select yes for continue it immediately comes up with "Installation of blah was unsuccessful."
Time for a hard reset? I'd really prefer not to if anyone can suggest a better way of getting back to how it was.
R.

dicko99 said:
I think something got corrupted/overwritten on my phone...
I cannot run any unsigned apps whether they are installed on the storage card or internal memory.
I cannot even install new apps! When I run the cab file, I get the usual "This program is from an unknown publisher..." and when I select yes for continue it immediately comes up with "Installation of blah was unsuccessful."
Time for a hard reset? I'd really prefer not to if anyone can suggest a better way of getting back to how it was.
R.
Click to expand...
Click to collapse
did you install anything recently, could try uninstalling it

dicko99 said:
I think something got corrupted/overwritten on my phone...
I cannot run any unsigned apps whether they are installed on the storage card or internal memory.
I cannot even install new apps! When I run the cab file, I get the usual "This program is from an unknown publisher..." and when I select yes for continue it immediately comes up with "Installation of blah was unsuccessful."
Time for a hard reset? I'd really prefer not to if anyone can suggest a better way of getting back to how it was.
R.
Click to expand...
Click to collapse
try installing SdkCerts.cab
http://forum.xda-developers.com/showthread.php?t=554240
the cab is included with the rhodium keymapper zip file. (keymapper app is worth installing as well )

sdkcerts won't install. It has the same problem as other cabs where it prompts to say the program is from an unknown publisher and when I tap Yes to continue it still fails with "Installation of SdkCerts.CAB was unsuccessful."

Tried booting it up on my Verizon TP2 and all it does is run haret and then freeze.

Thanks for putting this together, sebbo90. It boots nicely, and actually performs quite well on my Tilt2. I hope some of the developers take notice of this project and consider fixing the major usability issues like the front keys and the display calibration.

After the first boot I cant get the GUI to run anymore. Removing the directory from the SD and uploading a fresh copy fixes it for one boot only. After that it just hangs at command line.

spdweb said:
After the first boot I cant get the GUI to run anymore. Removing the directory from the SD and uploading a fresh copy fixes it for one boot only. After that it just hangs at command line.
Click to expand...
Click to collapse
How did you even get it to boot?
EDIT: Do you think it will not boot for me since you all are using GSM and i am using a CDMA phone? Some settings may need to be changed i guess. I have been messing around but no luck.

spdweb said:
After the first boot I cant get the GUI to run anymore. Removing the directory from the SD and uploading a fresh copy fixes it for one boot only. After that it just hangs at command line.
Click to expand...
Click to collapse
I had this problem what i did to fix it was to was to do a full reformat on my sd card (not a quick one) this then helped and now it boots everytime. Hope this helps

sebbo90 said:
Did you change the mtype in the sartup script to the tilt2, the one i used is set for the rhod100, i hope that helps. Is anyone else's not working btw?
Click to expand...
Click to collapse
If the mtype needs to be changed, what should it be instead of the default 2292, forgive my ignorance.
EDIT: must be a fluke, it booted now, did not change a thing. Re-extracted the ubuntu rar and shoved it back on the SD and booted. Great Job. All we need now is calibration to get started.

sebbo90 said:
I had this problem what i did to fix it was to was to do a full reformat on my sd card (not a quick one) this then helped and now it boots everytime. Hope this helps
Click to expand...
Click to collapse
I got it working now. It was the directory structure I was using. I spent about 2 hours last night working on the calibration issue. If I could get that working it would be sweet. Tried a newer version of haret and tweaked the startup.txt a bit but the calibration still goes out of range.
On a brighter note, the calibration works fine when booting xdandroid with haret though it is a manual calibration there is hope anyway.

Installation of cab files throws errors

Hi. I just recently purchased an HTC Touch Pro2 from T-Mobile running WinMo 6.5. That being said, I have not been able to open any cab files on the device to install some software. Basically I'll transfer the cab to the device and attempt to open it. I get one of three messages depending on the app I guess. the most basic is "Installation was unsuccessful" to "Installation was unsuccessful. The program or setting...not digitally signed...trusted certificate" (this was from MobileFTPClient). Installing Opera Mini 5 gives a simple: "Installation of mini5wm.cab was unsuccessful".
Ok, so being a software developer for 10 years I've been looking into some registry values and can't seem to find what I need to get anything to install. If I download from the Windows Marketplace that's all good, but nothing else.
What do I need to do to be able to install cab flils directly? Honestly if I can't get this to work this phone is going back. I moved from an iPhone to this phone specifically so I can install apps and monkey around with the device, but so far I'm done before I started.
Thanks for any info you can give me.

its in one of your phone/device settings to let u download and install apps or cabs not digitally signed. thats all, i believe. just find it and check it off. or look for advanced config cab if u can find it and install that. it has an option in there also to let u download/install whatever..

mullethunter said:
Hi. I just recently purchased an HTC Touch Pro2 from T-Mobile running WinMo 6.5. That being said, I have not been able to open any cab files on the device to install some software. Basically I'll transfer the cab to the device and attempt to open it. I get one of three messages depending on the app I guess. the most basic is "Installation was unsuccessful" to "Installation was unsuccessful. The program or setting...not digitally signed...trusted certificate" (this was from MobileFTPClient). Installing Opera Mini 5 gives a simple: "Installation of mini5wm.cab was unsuccessful".
Ok, so being a software developer for 10 years I've been looking into some registry values and can't seem to find what I need to get anything to install. If I download from the Windows Marketplace that's all good, but nothing else.
What do I need to do to be able to install cab flils directly? Honestly if I can't get this to work this phone is going back. I moved from an iPhone to this phone specifically so I can install apps and monkey around with the device, but so far I'm done before I started.
Thanks for any info you can give me.
Click to expand...
Click to collapse
The cab I have attached may help you...it's some SDK certificates that will allow installation of certain unsigned apps, but I don't know if this is what the ones you're running are requiring and missing. It won't harm anything to try this one, and you can easily uninstall it if it doesn't do the trick

Thanks guys. Sirphunkee - that cab actually installed, but I'm having the same problem. Another forum has suggested that I take the device back to T-Mobile, but it just seems like there's a setting that's not right in the OS. Demandarin - I've looked for various security permissions in the UI with no luck. I've mucked around with some Policy values in the registry per some threads on this forum, but still nothing.
I'll keep trying, and thanks.

So...weird; Opera Mini and Weather Bug (well known apps) wouldn't install, but an SMS notification disable cab installed (from the xda site) as did Evernote (evernote.com). I have no clue what the deal is, but it's getting beyond stupid that I can't install just any cab file.

mullethunter said:
So...weird; Opera Mini and Weather Bug (well known apps) wouldn't install, but an SMS notification disable cab installed (from the xda site) as did Evernote (evernote.com). I have no clue what the deal is, but it's getting beyond stupid that I can't install just any cab file.
Click to expand...
Click to collapse
Have you already installed .Net 3.5? It's a framework that many other programs use (and need) to install, and it's not on the TP2 by default...it's the only other think I could think of that would keep you from installing stuff. Cab is attached, if you don't have it already.

Got it. I installed the Device Security Manager PowerToy and was able to change the configuration there. Opera Mini 5 just installed.
Never would have thought the phone would come that locked down, but so far so good. Thanks for all of the ideas.

mullethunter said:
Got it. I installed the Device Security Manager PowerToy and was able to change the configuration there. Opera Mini 5 just installed.
Never would have thought the phone would come that locked down, but so far so good. Thanks for all of the ideas.
Click to expand...
Click to collapse
Well yeah what's weird is that I never had to use that to get any of those apps installed

Can't install any .cab, unsuccessful, need serious help!!

I've looked around but no one seems to ever give an answer.
I have an HTC Touch Pro 2 (SPRINT). Every, and I mean every, (even RegEdit cabs) fail to install. I get "Installation of ________ was unsuccessful."
I do NOT get the choice to install onto device--as soon as I select, it fails.
I soft-reset. Nothing.
I hard-reset. Nothing.
I installed form both SD and phone directories. Nothing.
I downloaded the cab again. Nothing.
I am in serious need of help. What's the use of having this phone if I can't do a blasted thing to tweak or personalize it?
Any help welcome. Again, I have listed my problem and what I've done to try and resolve it. I cannot access registry from the phone, and I've tried through activesync but I don't have permission to change the phone's registry.

So this is odd if it happens even after a hard reset. Are there any Exchange security policies being pushed to your phone that may prevent the adding of programs? Have you tried installing anything from the Marketplace? Are you sure that the cab file you are trying to install is for Windows Mobile and is compatiable with 6.5? Can you install a .exe program when connected to a PC?