Hi All.
I have a problem with MS ActiveSync that's driving me mad.
I have Windows 2000 loaded on my work laptop (not my choice but my IT departments) and I'm currently using ActiveSync 4.2 - A couple of weeks ago I loaded one of the latest WM6 roms onto my HTC TYTN with no problems at all - I was very impressed with the basic enhancements and especially the fact that I could at long last recieve a text message notification for voicemail (I'kme easily pleased I know) - So now to my problem.
I tried to connect my TYTN to my laptop to load my BB Connect profile when I got a message that I need to upgrade ActiveSync to 4.5 ???? So, not concerned at this point I download the latest MSI package and started to install ActiveSync 4.5 on my Windows 2000 system... but.... towards the end of the install I got an error message telling me that I cant install ActiveSync because I am missing some DLL files (it doesnt specify which .dll files???)
I've searched everywhere for help resolving this problem but to know avail? So I have 3 questions?
1. Is there a known issue with ActiveSync 4.5 and Windows 2000? If so is there a fix for this?
2. Is there a viable alternative to MS ActiveSync that will work with WM6?
3. Is there a way of Syncing my BB Connect settings with my TYTN without using AciveSync.
Apologies if this is already covered elsewhere on the forum - any help at all would be greatly appreaciated.
Thanks.
One quick google search has given me this post. Give that a go and see what happens?
MAPI32.dll issue...
My wife had a similar issue which was either the mapi32.dll problem or just a fubar ActiveSync. I ran the fixmapi as well as removed most if not all traces of the old ActiveSync (Program Files and registry)
Hope this helps...
FixMapi
Thanks DBaser and MrVanx - I've already tried the FixMapi option but with no success - will try again followed by a sweep to remove any traces of a previous ActiveSync install before re-installing - I'll let you know how I get on.
Sigh....
OK - Tried running FixMapi.exe once again having completely uninstalled ActiveSync 4.2 and deleted the directories from the programmes directory and still I get the same error message? HHEEEeeeeelllppppp.....!!!!! This is driving me mad.... How about just getting the BB Connect settings accross to my TYTN without having ActiveSync installed???? Any Idea's?
Have you tried reinstalling the ActiveSync that came with your PDa and then run the 4.5 installer?
Give that a go...
VM6 requires Active Sync 4.5
Tried all of the above - still no joy!
Can you post a screenshot of the error message and also maybe check the Event Viewer (Start>Run>eventvwr) for Application or System errors that could help me diagnose further?
Wessel.Dk said:
VM6 requires Active Sync 4.5
Click to expand...
Click to collapse
I am aware of this. I was asking the OP to install earlier ActiveSync and then run the 4.5 installer.
try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.
rockky said:
try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.
Click to expand...
Click to collapse
rockky, go back and reread the thread. THis has nothing do do with the PPC. he is trying to install software on the PC.
Still Trying....
All. Thanks for the input so far - if anyone comes up with any more suggestions then please let me know!
I'll keep at it and if I find a solution will add the details to the post.
My IT dept are pretty snowed under as with those in many companies and so my little problem with a missing dll when trying to install a peice of software that has little or no benefit to the company is way way down the priority list.
Thanks again.
More Pain....
So... a short update.. I managed to convince my IT department to upgrade my system to windows XP (SP1 though as SP2 isnt yet supported by them) and guess what happens????
I eagerly await the arival of my new laptop - I get it today - boot it up - go straight to the microsoft website - download the activesync msi file..... hit the install button - and then..... and then I get the missing dll file error...
This is driving me mad? I'm presuming its a 'corporate' image problem or a specific peice of software installed on our laptops thats the issue? Are others having the same problem? and is there anyone out there who has found a working solution? or am I going to have to wait for another release from microsoft and hope that installs?
Alternatively - is there a way of setting up my blackberry connect settings without using active sync??? Can they be exported some other way? from tytn to tytn for example (Yes - I'm lucky enough to have two!)
As ever - any help is appreciated.....
Related
I'm posting this on behalf of a friend.
He's got an XDA IIs with no mods/upgrades done, and has Activesync installed (whichever version cam with the device). When connected he can sync and browse the device but can't install any software. Every time the install program tries to communicate with the device a window appears (tall thin window) then disappears immediately with no error.
This happens with everything he tries to install. We've tried removing and re-instaling activesync but it's made no difference.
Does anyone have any ideas what it could be?
Cheers,
Matt
Have you tried creating a new partnership with the device through activesync and hardresetting the device?
Does re-installing Activesync not create a new partnership anyway?
I think he's a bit dubious about hard-resetting it, but I'll mention it.
Could it be anything else?
I have this problem too. MDA III with imate 1.40rom and 1.12 radio. Reinstalled activesync and even reflashed rom but the add/remove window just flashes on screen for a second then disappears. I hope someone here knows how to fix this. I'ts been driving me nuts!
sorry but......bump!
Could it be Firewall problem?! Get off Internet connection, disable Firewall and connect...
Good luck (just saw the light today having simular problem)
Grtzz
Canaan said:
I have this problem too. MDA III with imate 1.40rom and 1.12 radio. Reinstalled activesync and even reflashed rom but the add/remove window just flashes on screen for a second then disappears. I hope someone here knows how to fix this. I'ts been driving me nuts!
Click to expand...
Click to collapse
ooh I have same problem the Programs wont get removed is just says ( the program is not completly removed) and the program wont get deleted????
any ideas???
Cab files!?
What about installing the programs by putting the *.cab files directly onto the BA and running them there?
Most installers will install the cabs to the Microsoft Activesync/App name, or Program Files/App Name folder if there is no PDA connected - ready to try installing next time! Just copy them and put them on manually.
Or you could try Universal Extractor to open the *.exe's and get to the cabs.
Not a solution, as such, I know but, it at least gets your apps onto the BA in question until you find the solution!!
Bird
Hi all,
i know this is a little bit off-topic, but I've posted it here in the Universal forum as it's relevant for those of us that have a Crossbow installation on our Universals.
you need version 4.5 of activesync installed to be able to sync.
there's my problem.
I can't get it to install.
the installer gets to about 95% and then the error message appears:
"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personal or package vendor."
can anyone help with this problem?
without Activesync my Universal is (for my) useless. I need my contacts & calendar!
I'm putting my trust and hope in you - don't let me down!
Thanks!
Have you tried downloading it again from Microsoft's site in case the one you have is corrupt?
mmmm....
....seems an incredibly abvious thing to do!
have downloaded it several times though and from different machines.
have also emptied my TEMP folder on the PC before installation.
still no luck.
bugger!
"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personal or package vendor."
Click to expand...
Click to collapse
Best option run filemon and see what's happening/failing. Try turning off any virusscanner/any other weird app, that might be running buggering up file operations.
symantec
i guess that our corporate virus scanner is interfering.
annoying. the previous installations never caused any problems.
i'll have to see if i can get it to install another way.
i'll post back if i get lucky!
could i install if i do a safe start in windows?
SOLUTION
UPGRADE YOUR WINDOWS INSTALL TO VER. 3.0 download from micros or google it
SOLUTION
UPGRADE YOUR WINDOWS INSTALLER TO VER. 3.0 download from micros or google it
it worked!
i keep getting reminders why i love this forum so much.
thanks to all of you for your help.
i only managed to try the solution today as i've been off work sick.
a HUGE thanks to PDAWHORE (nice name!), his/her tip to upgrade the windows installer software did the trick!
thanks to all and happy PDA'ing...
Hi all,
I have been trying to check out the forum here, to try and solve my problem, I literally bought my JASJAR today, and it was giving some wierd behaviour. In an attempt to reload the software (I prefere to reload the entire ROM), something went wrong, now all thats on my screen is "USB" and a lil lower down "v1.01".
ActiveSync obviously not connecting now bcos the OS is not on the JASJAR no more, in my device manager is a "Microsoft USB Sync" under my mobile devices.
I downloaded what I am guessing is WM6, 'JASJAR_WWE_20106_20301_11300_wwe_ship' from another thread in this forum, tried to load that but cant communicate with device cos no activesync.
I have tried the different reset options, like the 2 function keys and the reset on the back, I push 0 to clear, and then it jus goes back to the USB v1.01 thing.
I am running windows vista home basic, with the Windows Mobile Device Center, it synced perfectly with this software, communicated properly with the update tool, until my device reset and activsync lost connection, then i was stuffed.
Any help will be appreciated.
Thanks in advance.
Sounds like it is your first time with the upgrade. What you are seeing on the screen is the bootloader, which is what we use for flashing new ROMs.
ActiveSync or Windows Mobile Device Center (how come you have both on Vista?) will therefore not respond. This is fine, because we use a different program to load the new ROMs.
If you look at the folder you downloaded, chances are that there should be a program called "ROMUpgradeUt" or something similar. Provided that you have not changed anything in the folder, you should be able to flash the new ROM by simply following the instructions in the program.
You can also read this link for more information: http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Here is an instruction guide on ROM upgrading: http://forum.xda-developers.com/showthread.php?t=269118
how come you have both on Vista?
Sorry, I don't mean to sound like I have both, I recently moved to Vista, and am used to calling it activesync and not WMDC.
Thanks, will have a look
Ok, well I have got it up and running again, only problem now is activsync keeps freezing when I try and sync the device...any ideas?
I landed up using my work computer, which has XP on it, and then used MTTY and that connected fine, on Vista it simply didnt wanna work.
I ran the utility for those 'stuck on serial/usb', and that fixed it. Now I would like to load up WM6, but it keeps getting communication failures.
Thanks for the help guys....I got it working...running on WM6 now...whoo!!
Hi everyone!
I have already posted this thread on the Modaco forum but I'm still getting no answer. I'm posting it here. I know there are a few threads about ActiveSync problems but none of them solves my problem!
I'm using an Orange SPV M650 (French branded HTC P3300) for a few monthes now, and I've been successfully syncing it with ActiveSync over Bluetooth from the beginning. At this time, I had created a BT COM port with the Windows Bluetooth stack, configured ActiveSync v4.5 to authorize connections through that port ; then paired my PDAPhone to the computer and checked the "ActiveSync" option that was available in the services listing. I was then able to sync using the ActiveSync application on my PPC.
A few days ago I deleted the USB Bluetooth dongle on my laptop from the "Device manager", it's been installed back successfully on the next reboot BUT now I can't synchronize. The "ActiveSync" service no longer appears in the services list of my computer from the device's BT configuration tool. I only have "Serial port" showing.
Reinstalled ActiveSync twice, didn't changed anything.
What should I do?
Thank you!
(here are a few screenshots, French language used)
Up! Nobody's an idea?
i can only suggest something i do when i have similar problems:
1. uninstall everything involved
2. manually clean up all involved registry keys
sometimes, the remainders of not completely uninstalled programs can cause problems if you install them again.
i never ran into your specific problem, but trying this will at least make you forget your synch problem for the 60mins you are busy.
...and sometimes, above procedure even helps!
I had to reinstall from scratch Windows XP for other reasons and the thing is still not working! I really don't understand, I'm wondering if I'm not doing something wrong... How should I do?
Hey..
Hey found this manual for you..
http://www.htcwiki.com/page/activesync+via+bluetooth?t=anon
Thank you. It's exactly that way that I'm trying! The problem is at step 12, the only service available on my paired computer is a "Serial port", not ActiveSync. I double checked that ActiveSync was properly configured on the correct serial port and it is...
i had this problem with XP, i sorted it out, but cant remembe quite how i did it, i have a feeling it was to do with the COM ports that you use for blueooth. upgraded to Vista and no problems, my suggestion is to go to vista, its much better then XP and everything works.
I have hardware unsupported under Vista (pro-soundcard) and my computer is a little bit too old (512 MB of RAM are fine with XP, won't be with Vista). Anyway I'm okay with XP, I won't change my OS just for an ActiveSync problem.
Anyway I updated my Artemis with the B&B 3.7 WM6 ROM and now it works... Was a problem on the phone I guess.
Thank you for your help
Hi folks,
I am constantly running into problem with activesync no matter what ROM I use. It appears to be syncing, but it doesnt change anything in the device! And in the end it gives an error code 86000107.
I have searched everywhere, and I guess a lot of us have encountered this problem using WM6.1, and I believe this used to be an issue when WM6.0 came out! But I never had this issue with WM6.0 until i upgraded to WM6.1
Here is my setup.
OS: XP
ActiveSync: 4.5
ROM: WM6.0 (back to the basics!)
I sync at work and also at home!
Click to expand...
Click to collapse
Sometimes I get this error message at home, and sometimes at work! So i really cant say this is machine, that is causing the issue!
Solutions that worked for me to fix this!
Uninstall and reinstall ActiveSync
Delete the error showing computers sync partnership in both device and also computer, then resync again
Some people say hard reset works for them, but I think its the same thing as above steps!
Anyhow, if anybody else has any other solutions please post your results! Or maybe there are some ROMS out there that doesnt do this, I would like to know them as well.
Related threads:
http://forum.xda-developers.com/showthread.php?t=371519
http://forum.xda-developers.com/showthread.php?t=377823
Thanks
I currently sync with activesync 4.5/XP at home.........and WMDC/Vista at work.
If I reinstall either existing ROM or a different ROM....and I want to keep the same device name......I have to delete the existing partnerships on each machine before the first sync after reinstalling the ROM........if I do not delete the partnerships first then it will automatically rename my device to something like WMxxxxxxxxxxx.
This is a little different than your situation since I do not get an error message.............but I have found that when activesync or WMDC get flakey....I just reinstall the application and start over.
After I flash WM 6.1 CRC , activesync seems don't detect phone .
Temporary solution : hardreset phone + reset pc .
Now I am Shadow CE fan . Same bug . Same solution. I guess it's WM 6.1 Bug.
chipsxj said:
I currently sync with activesync 4.5/XP at home.........and WMDC/Vista at work.
If I reinstall either existing ROM or a different ROM....and I want to keep the same device name......I have to delete the existing partnerships on each machine before the first sync after reinstalling the ROM........if I do not delete the partnerships first then it will automatically rename my device to something like WMxxxxxxxxxxx.
This is a little different than your situation since I do not get an error message.............but I have found that when activesync or WMDC get flakey....I just reinstall the application and start over.
Click to expand...
Click to collapse
I agree, I have to do the same thing too after fresh ROM install, or else it will pick its own name
I had that error earlier today when I was trying to sync my work email to my device.. I unchecked the box in activesync and let the device delete all the mail... then I checked my email box again in activesyncs settings and everything synced normally again.. it might be a windows 6.1 issue since I too have neverhad this problem before..
answaiksvoltage said:
I had that error earlier today when I was trying to sync my work email to my device.. I unchecked the box in activesync and let the device delete all the mail... then I checked my email box again in activesyncs settings and everything synced normally again.. it might be a windows 6.1 issue since I too have neverhad this problem before..
Click to expand...
Click to collapse
So is this connected to email syncing? This would make a lot of sense as WM6.1 ROMs have had other problems involving MMS, as well as some problems restoring emails and SMSs from backup files. My bet is that in making the threaded SMS, Microsoft messed with some part of the WM messaging program so that everything that touches it is having trouble.
Is everyone who has this problem trying to sync email?
larsuck said:
So is this connected to email syncing? This would make a lot of sense as WM6.1 ROMs have had other problems involving MMS, as well as some problems restoring emails and SMSs from backup files. My bet is that in making the threaded SMS, Microsoft messed with some part of the WM messaging program so that everything that touches it is having trouble.
Is everyone who has this problem trying to sync email?
Click to expand...
Click to collapse
Nope, I don't sync email at all on either of my PCs. Same error. One thing of interest someone pointed out, perhaps it has something to do with the MMS in wm6.1. I will try to flash my phone with wm6.1 no mms over the weekend and post back here (will be using PK9)
Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.
RanDomIze said:
Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.
Click to expand...
Click to collapse
I dont sync emails, but i get the same error! I am thinking it might be calender or something, I remember having lots of issues with syncing when WM6.0 first came out, but then it all went away for some reason.
Oh I always uncheck that adv network thing, it doest fix this error!
Try this.
Whenever I encounter ActiveSync syncing issue,
I rename PIM.vol file to something else (e.g. PIM.bak) and sync again.
Never failed to disapoint me yet.
RanDomIze said:
Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.
Click to expand...
Click to collapse
Thank you RanDomize ! Works for me
Ok this thing is frustrating. I didnt get the error over the weekend as I was syncing only with my home computer. Now back to work again, and get the same god damn ERR msg again!!
Changed to schaps 4.40 beta, still the same if not worse!!
Ive tried everything. Syncing with two computers on 6.1 just doesnt work all together. The code happens one way or another.
hi
I'm running Shadow 2.1 TE and I get the same annoying issue.
Sometimes it goes fine for a few days and suddenly it f***s up.
Seems to be contact issue but I can't keep on reseting contacts.
Pain !!!
wuub said:
hi
I'm running Shadow 2.1 TE and I get the same annoying issue.
Sometimes it goes fine for a few days and suddenly it f***s up.
Seems to be contact issue but I can't keep on reseting contacts.
Pain !!!
Click to expand...
Click to collapse
I know its pain. But here is what seems to help!
Uncheck contacts from activesync options
let the pda sync
disconnect the pda, and connect and sync again
After it synced, check contact back again from sync options and allow it to sync
It wont show the error message now.
Now, if you go sync again with another pc, it will show the error message for that pc. Just have to follow the above steps again, until the error disappers.
Cheers mate,
but sucks to have to do it all the time...
Seems to be coming from certain roms only 'cause I don't have it with another WM6 ROM on an Elf... oh well guess I'll just have to be patient
wuub said:
Cheers mate,
but sucks to have to do it all the time...
Seems to be coming from certain roms only 'cause I don't have it with another WM6 ROM on an Elf... oh well guess I'll just have to be patient
Click to expand...
Click to collapse
Seems to be a problem with WM6.1 ROM's, we will see of Faria's new ROM can fix this!
ai6908 said:
Seems to be a problem with WM6.1 ROM's, we will see of Faria's new ROM can fix this!
Click to expand...
Click to collapse
Nope Faria's new one has the same problem too. Back to WM6.0 for now!!
ai6908 said:
Nope Faria's new one has the same problem too. Back to WM6.0 for now!!
Click to expand...
Click to collapse
for what ???
Disconnect then Delete all connection from your PPC and ActiveSync (Windows PC, Windows PC1, Windows PC2, etc) then try to synchronize again. works for me
ermenzegna said:
for what ???
Disconnect then Delete all connection from your PPC and ActiveSync (Windows PC, Windows PC1, Windows PC2, etc) then try to synchronize again. works for me
Click to expand...
Click to collapse
Yup it works for that time, and then when you sync again, I have to do it all over again! Its pain, so I gave up on WM6.1.