Can't Install Software on XDA IIs - MDA III, XDA III, PDA2k, 9090 General

I'm posting this on behalf of a friend.
He's got an XDA IIs with no mods/upgrades done, and has Activesync installed (whichever version cam with the device). When connected he can sync and browse the device but can't install any software. Every time the install program tries to communicate with the device a window appears (tall thin window) then disappears immediately with no error.
This happens with everything he tries to install. We've tried removing and re-instaling activesync but it's made no difference.
Does anyone have any ideas what it could be?
Cheers,
Matt

Have you tried creating a new partnership with the device through activesync and hardresetting the device?

Does re-installing Activesync not create a new partnership anyway?
I think he's a bit dubious about hard-resetting it, but I'll mention it.
Could it be anything else?

I have this problem too. MDA III with imate 1.40rom and 1.12 radio. Reinstalled activesync and even reflashed rom but the add/remove window just flashes on screen for a second then disappears. I hope someone here knows how to fix this. I'ts been driving me nuts!

sorry but......bump!

Could it be Firewall problem?! Get off Internet connection, disable Firewall and connect...
Good luck (just saw the light today having simular problem)
Grtzz

Canaan said:
I have this problem too. MDA III with imate 1.40rom and 1.12 radio. Reinstalled activesync and even reflashed rom but the add/remove window just flashes on screen for a second then disappears. I hope someone here knows how to fix this. I'ts been driving me nuts!
Click to expand...
Click to collapse
ooh I have same problem the Programs wont get removed is just says ( the program is not completly removed) and the program wont get deleted????
any ideas???

Cab files!?
What about installing the programs by putting the *.cab files directly onto the BA and running them there?
Most installers will install the cabs to the Microsoft Activesync/App name, or Program Files/App Name folder if there is no PDA connected - ready to try installing next time! Just copy them and put them on manually.
Or you could try Universal Extractor to open the *.exe's and get to the cabs.
Not a solution, as such, I know but, it at least gets your apps onto the BA in question until you find the solution!!
Bird

Related

XDA2S Pocket PC Application CD.

I am a new XDA 2S owner and have a slight problem. The Cd that came with my phone that installs Fonix_voice dial , Zip, True Fax and SPB GRS Monitor on the users pc appears to be blank. There are no files on it. I had no problem installing the main Disc which has active sync etc. Has anybody got a copy of this application CD or knows where I could obtain one please. Thanks in advance.
I am sure you could get a copy if you tell your supplier that the cd is blank, maybe they will lend you one that you can copy or swap the one you have, it is their duty to supply a full working package.
Going to give that a try, thanks for your reply.
go to http://www.my-xda.com/xda2s_soft3.html and download xda IIs aplication suite v2002. its got the missing apps
Thanks very much graham. Downloaded it from your link. unzipped it and when I tried to use the voice dial feature it had an error message. Now what? Youve probably gathered Im not that clever with a pc. Any help gratefully accepted with thanks in advance. should I do a reset on the XDA2s then try again?
Fonix voice apps
what is error msg? - this might give some clues
does voicedial run at all?
u should not need to do a hard reset
a soft reset sometimes helps to get rid of data 'indigestion'
use activsync to install/remove the fonix apps u might try uninstalling the problem program and then reinstalling it again.

Updating JASJAR

Hi all,
I have been trying to check out the forum here, to try and solve my problem, I literally bought my JASJAR today, and it was giving some wierd behaviour. In an attempt to reload the software (I prefere to reload the entire ROM), something went wrong, now all thats on my screen is "USB" and a lil lower down "v1.01".
ActiveSync obviously not connecting now bcos the OS is not on the JASJAR no more, in my device manager is a "Microsoft USB Sync" under my mobile devices.
I downloaded what I am guessing is WM6, 'JASJAR_WWE_20106_20301_11300_wwe_ship' from another thread in this forum, tried to load that but cant communicate with device cos no activesync.
I have tried the different reset options, like the 2 function keys and the reset on the back, I push 0 to clear, and then it jus goes back to the USB v1.01 thing.
I am running windows vista home basic, with the Windows Mobile Device Center, it synced perfectly with this software, communicated properly with the update tool, until my device reset and activsync lost connection, then i was stuffed.
Any help will be appreciated.
Thanks in advance.
Sounds like it is your first time with the upgrade. What you are seeing on the screen is the bootloader, which is what we use for flashing new ROMs.
ActiveSync or Windows Mobile Device Center (how come you have both on Vista?) will therefore not respond. This is fine, because we use a different program to load the new ROMs.
If you look at the folder you downloaded, chances are that there should be a program called "ROMUpgradeUt" or something similar. Provided that you have not changed anything in the folder, you should be able to flash the new ROM by simply following the instructions in the program.
You can also read this link for more information: http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Here is an instruction guide on ROM upgrading: http://forum.xda-developers.com/showthread.php?t=269118
how come you have both on Vista?
Sorry, I don't mean to sound like I have both, I recently moved to Vista, and am used to calling it activesync and not WMDC.
Thanks, will have a look
Ok, well I have got it up and running again, only problem now is activsync keeps freezing when I try and sync the device...any ideas?
I landed up using my work computer, which has XP on it, and then used MTTY and that connected fine, on Vista it simply didnt wanna work.
I ran the utility for those 'stuck on serial/usb', and that fixed it. Now I would like to load up WM6, but it keeps getting communication failures.
Thanks for the help guys....I got it working...running on WM6 now...whoo!!

WM6 & ActiveSync

Hi All.
I have a problem with MS ActiveSync that's driving me mad.
I have Windows 2000 loaded on my work laptop (not my choice but my IT departments) and I'm currently using ActiveSync 4.2 - A couple of weeks ago I loaded one of the latest WM6 roms onto my HTC TYTN with no problems at all - I was very impressed with the basic enhancements and especially the fact that I could at long last recieve a text message notification for voicemail (I'kme easily pleased I know) - So now to my problem.
I tried to connect my TYTN to my laptop to load my BB Connect profile when I got a message that I need to upgrade ActiveSync to 4.5 ???? So, not concerned at this point I download the latest MSI package and started to install ActiveSync 4.5 on my Windows 2000 system... but.... towards the end of the install I got an error message telling me that I cant install ActiveSync because I am missing some DLL files (it doesnt specify which .dll files???)
I've searched everywhere for help resolving this problem but to know avail? So I have 3 questions?
1. Is there a known issue with ActiveSync 4.5 and Windows 2000? If so is there a fix for this?
2. Is there a viable alternative to MS ActiveSync that will work with WM6?
3. Is there a way of Syncing my BB Connect settings with my TYTN without using AciveSync.
Apologies if this is already covered elsewhere on the forum - any help at all would be greatly appreaciated.
Thanks.
One quick google search has given me this post. Give that a go and see what happens?
MAPI32.dll issue...
My wife had a similar issue which was either the mapi32.dll problem or just a fubar ActiveSync. I ran the fixmapi as well as removed most if not all traces of the old ActiveSync (Program Files and registry)
Hope this helps...
FixMapi
Thanks DBaser and MrVanx - I've already tried the FixMapi option but with no success - will try again followed by a sweep to remove any traces of a previous ActiveSync install before re-installing - I'll let you know how I get on.
Sigh....
OK - Tried running FixMapi.exe once again having completely uninstalled ActiveSync 4.2 and deleted the directories from the programmes directory and still I get the same error message? HHEEEeeeeelllppppp.....!!!!! This is driving me mad.... How about just getting the BB Connect settings accross to my TYTN without having ActiveSync installed???? Any Idea's?
Have you tried reinstalling the ActiveSync that came with your PDa and then run the 4.5 installer?
Give that a go...
VM6 requires Active Sync 4.5
Tried all of the above - still no joy!
Can you post a screenshot of the error message and also maybe check the Event Viewer (Start>Run>eventvwr) for Application or System errors that could help me diagnose further?
Wessel.Dk said:
VM6 requires Active Sync 4.5
Click to expand...
Click to collapse
I am aware of this. I was asking the OP to install earlier ActiveSync and then run the 4.5 installer.
try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.
rockky said:
try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.
Click to expand...
Click to collapse
rockky, go back and reread the thread. THis has nothing do do with the PPC. he is trying to install software on the PC.
Still Trying....
All. Thanks for the input so far - if anyone comes up with any more suggestions then please let me know!
I'll keep at it and if I find a solution will add the details to the post.
My IT dept are pretty snowed under as with those in many companies and so my little problem with a missing dll when trying to install a peice of software that has little or no benefit to the company is way way down the priority list.
Thanks again.
More Pain....
So... a short update.. I managed to convince my IT department to upgrade my system to windows XP (SP1 though as SP2 isnt yet supported by them) and guess what happens????
I eagerly await the arival of my new laptop - I get it today - boot it up - go straight to the microsoft website - download the activesync msi file..... hit the install button - and then..... and then I get the missing dll file error...
This is driving me mad? I'm presuming its a 'corporate' image problem or a specific peice of software installed on our laptops thats the issue? Are others having the same problem? and is there anyone out there who has found a working solution? or am I going to have to wait for another release from microsoft and hope that installs?
Alternatively - is there a way of setting up my blackberry connect settings without using active sync??? Can they be exported some other way? from tytn to tytn for example (Yes - I'm lucky enough to have two!)
As ever - any help is appreciated.....

Need Help Flashing Hx4700 to WM6.1

Hi I'm a new user and just got my hx4700 2nd hand and need some help flashing the hx4700 to wm6.1 Its wm5 right now. First I tried the normal way of flashing but when I couldn't get the ipaq to sync with the comp. I installed activesync but when I connected the cradle and ipaq nothing happens, only a new hardware found asking for software to install "Hp rndis sync". I tried installing automatically with the cd in the drive but it couldn't find any software and i couldn't get the ipaq to connect to the desktop.
So I tried using the SD card to flash the ipaq instead. I tried using both the SD_IMG program and All Image to copy the rom onto the SD card but when I go into bootloader mode all it showed was the HP logo, the version at the bottom, and the text Serial at the top. Nothing else happened.
Someone help please. I'd really wanted to get it to wm6.1 asap. Thanks in advance.
Ah solved the problem. I was using the cd that came with the ipaq. Tried the wm5 upgrade CD and it updated activesync to 4.1 and now activesync works fine. Am flashing to wm6.1 as I'm typing this Can't wait.
Btw should I be seeing anything while the files upload to the ipaq?
Ok now I'm faced with another problem. The moment the files are supposed to upload to the ipaq, and the small little window that comes out and say files should start uploading or something like that, the window behind which is supposed to have some text, hangs with only a letter 'P' and turns "not responding" I tried a soft reset and nothing was flashed yet.
I tried the GUI version of the bootloader and it seems its stucked at 0% complete forever. Doesn't hang like the non GUI version, but still doesn't start flashing either.

Can't install any .cab, unsuccessful, need serious help!!

I've looked around but no one seems to ever give an answer.
I have an HTC Touch Pro 2 (SPRINT). Every, and I mean every, (even RegEdit cabs) fail to install. I get "Installation of ________ was unsuccessful."
I do NOT get the choice to install onto device--as soon as I select, it fails.
I soft-reset. Nothing.
I hard-reset. Nothing.
I installed form both SD and phone directories. Nothing.
I downloaded the cab again. Nothing.
I am in serious need of help. What's the use of having this phone if I can't do a blasted thing to tweak or personalize it?
Any help welcome. Again, I have listed my problem and what I've done to try and resolve it. I cannot access registry from the phone, and I've tried through activesync but I don't have permission to change the phone's registry.
So this is odd if it happens even after a hard reset. Are there any Exchange security policies being pushed to your phone that may prevent the adding of programs? Have you tried installing anything from the Marketplace? Are you sure that the cab file you are trying to install is for Windows Mobile and is compatiable with 6.5? Can you install a .exe program when connected to a PC?

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