Develop Bugs

WM6 & ActiveSync

Hi All.
I have a problem with MS ActiveSync that's driving me mad.
I have Windows 2000 loaded on my work laptop (not my choice but my IT departments) and I'm currently using ActiveSync 4.2 - A couple of weeks ago I loaded one of the latest WM6 roms onto my HTC TYTN with no problems at all - I was very impressed with the basic enhancements and especially the fact that I could at long last recieve a text message notification for voicemail (I'kme easily pleased I know) - So now to my problem.
I tried to connect my TYTN to my laptop to load my BB Connect profile when I got a message that I need to upgrade ActiveSync to 4.5 ???? So, not concerned at this point I download the latest MSI package and started to install ActiveSync 4.5 on my Windows 2000 system... but.... towards the end of the install I got an error message telling me that I cant install ActiveSync because I am missing some DLL files (it doesnt specify which .dll files???)
I've searched everywhere for help resolving this problem but to know avail? So I have 3 questions?
1. Is there a known issue with ActiveSync 4.5 and Windows 2000? If so is there a fix for this?
2. Is there a viable alternative to MS ActiveSync that will work with WM6?
3. Is there a way of Syncing my BB Connect settings with my TYTN without using AciveSync.
Apologies if this is already covered elsewhere on the forum - any help at all would be greatly appreaciated.
Thanks.

One quick google search has given me this post. Give that a go and see what happens?

MAPI32.dll issue...
My wife had a similar issue which was either the mapi32.dll problem or just a fubar ActiveSync. I ran the fixmapi as well as removed most if not all traces of the old ActiveSync (Program Files and registry)
Hope this helps...

FixMapi
Thanks DBaser and MrVanx - I've already tried the FixMapi option but with no success - will try again followed by a sweep to remove any traces of a previous ActiveSync install before re-installing - I'll let you know how I get on.

Sigh....
OK - Tried running FixMapi.exe once again having completely uninstalled ActiveSync 4.2 and deleted the directories from the programmes directory and still I get the same error message? HHEEEeeeeelllppppp.....!!!!! This is driving me mad.... How about just getting the BB Connect settings accross to my TYTN without having ActiveSync installed???? Any Idea's?

Have you tried reinstalling the ActiveSync that came with your PDa and then run the 4.5 installer?
Give that a go...

VM6 requires Active Sync 4.5

Tried all of the above - still no joy!

Can you post a screenshot of the error message and also maybe check the Event Viewer (Start>Run>eventvwr) for Application or System errors that could help me diagnose further?
Wessel.Dk said:
VM6 requires Active Sync 4.5
Click to expand...
Click to collapse
I am aware of this. I was asking the OP to install earlier ActiveSync and then run the 4.5 installer.

try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.

rockky said:
try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.
Click to expand...
Click to collapse
rockky, go back and reread the thread. THis has nothing do do with the PPC. he is trying to install software on the PC.

Still Trying....
All. Thanks for the input so far - if anyone comes up with any more suggestions then please let me know!
I'll keep at it and if I find a solution will add the details to the post.
My IT dept are pretty snowed under as with those in many companies and so my little problem with a missing dll when trying to install a peice of software that has little or no benefit to the company is way way down the priority list.
Thanks again.

More Pain....
So... a short update.. I managed to convince my IT department to upgrade my system to windows XP (SP1 though as SP2 isnt yet supported by them) and guess what happens????
I eagerly await the arival of my new laptop - I get it today - boot it up - go straight to the microsoft website - download the activesync msi file..... hit the install button - and then..... and then I get the missing dll file error...
This is driving me mad? I'm presuming its a 'corporate' image problem or a specific peice of software installed on our laptops thats the issue? Are others having the same problem? and is there anyone out there who has found a working solution? or am I going to have to wait for another release from microsoft and hope that installs?
Alternatively - is there a way of setting up my blackberry connect settings without using active sync??? Can they be exported some other way? from tytn to tytn for example (Yes - I'm lucky enough to have two!)
As ever - any help is appreciated.....

Vista Sync Issues

Hi All, I have a Hermes with WM6 and have just installed Vista Ultimate and am not able to get my Hermes to Sync.
Vista claims it does not recognize the device . . . I have tried via USB & Bluetooth. Any ideas how I can resolve this?
Thanks in advance.

Same thing happen to me the first time what ROM did you use? I just use Fun key rom and everything works great.

Do you have Windows Mobile Device Center installed?

TaurusBullba said:
Do you have Windows Mobile Device Center installed?
Click to expand...
Click to collapse
Even I have wmc6.1 installed, my computer doesn't recognize my Hermes starting from build 1921, it opens it as a storage device only, but no syncing !!, downloading Starbase's ROM right now and will try...

Vista has issues with everything its a pile of *beep*

I am also having similar issues. I just got my new laptop that runs Windows Vista Business and I can get WMDC 6.1 to sync and see the device but it will not load my contacts and calendar onto the latop. Its becoming very frustrating and I'm not sure why it won't sync the data. I'm running the vp3g 3.62 rom on my phone.

Try this...
Click...
Start-> Settings -> Connections -> USB to PC
Uncheck the box "Enable advanced network functionality"
if it is already unchecked, then try checking it. That seemed to work for me when I had problems with WMDC.

Still the same results for me. My phone can connect to the computer... it just won't sync the data.

mercx said:
Still the same results for me. My phone can connect to the computer... it just won't sync the data.
Click to expand...
Click to collapse
+1
vista dont reconize ppc
it say unknow device.
Where we can find the drive?

exactly
festermania said:
+1
vista dont reconize ppc
it say unknow device.
Where we can find the drive?[/QUOTE
I have xda live rom & vista ultimate ... where can I get the driver?
Click to expand...
Click to collapse

Install Windows Mobile Device Center for Vista from Windows Download center. Then everything will work fine. It is my experience.

One thing that might help from my experience:
Take out the microSD card. I had some problems with it inside my phone - no sync. When I took it out everything worked fine! Then I formated my card and problem was solved... don't know what it was all about.

Last month i uninstalled the wmdc and then reinstalled it... i got the connection right but not always...
THen last week i had to reinstall windows and then when i did and update , i got an all new WMDC. This version works fine and good... No issues now...

I have the latest WMDC and have tried everything so far mentioned still and still no sync!?!
Very frustrating.
Any other ideas? Am I missing something really basic.

I have done something right!
After downloading WMDC finally the Jasjam was recognised however when trying to sync the following error occurs:
"Cannot connect with current connection settings. To check your connection settings, select Start, then Settings, then Connections."
So i went to that part of my phone but have no idea what I should be checking!
All help with this is much appreciated (if only things would just work )

Support code: 85010014?

Hi everyone,
Dont normally have any problems when it comes to upgrading.
Just flashed Scahps 4.0, brillient.
However, when i've tried to sync, i get a error of
"ActiveSync has encountered a problem on the desktop
Support code: 85010014"
I have turned off advance network functionality but it still hasnt resolved the issue.
Would appriciate any advance.
Thanks in advance
Jason

Hi all,
would really appriciate some help as i really need to sync my hermes really bad.
thanks in advance to any help or advice.
Jason

http://support.microsoft.com/default.aspx/kb/912241

do you know where in inbox repair too is in outlook 2007?
much appriciated
jason

please please please help this is so fustrating.
i am using activesync 4.5
how do i solve this problem?

funny thing is that I just ran into that problem 10 minutes ago. I had to delete the partnership with Activesync then reconnect my device and it started working again.
(Make sure you phone is not connected to the USB)
Open Activesync --> File --> Delete Mobile Device

wtf! i did that already and it didnt happen the first time. seems to be syncing now...hope so.
thanks for the advice buddy.
i waited 20mins for outlook to "diagnose" itself and guess what "no problems found"

ok guys, trying to upgrade for my girlfriend as well now, but trying to sync her hermes first to make sure the data is backed up but i am getting the same error code again.
done what was suggested before but still wont work, any suggestions? dont want to be *****ed at!
thanks bros.

sorry guys but i'm really panicing now. i just tried to synce my device and now all my contact, calender and notes have disppeared from my device!
i opened outlook and now i have error (Support Code: 8503001f) and it says "Cannot synchronize with Outlook profile you are using, because a different profile was previously set up or the profile is password-protected"
i havent password my profile so how can i resolve this?
thanks in advance,
Jason

thanks
thanks.. it worked.. office fix did not do anything
MontyV77 said:
funny thing is that I just ran into that problem 10 minutes ago. I had to delete the partnership with Activesync then reconnect my device and it started working again.
(Make sure you phone is not connected to the USB)
Open Activesync --> File --> Delete Mobile Device
Click to expand...
Click to collapse

HELP!!!!! Outlook on WM 6.1?

Ok, I updated my Dash to WM 6.1 original ROM version and realised that I could not sync contacts. I kept trying so bad till I realised that there was no outlook in the phone. Please my contacts are messed up and I am trying to arrange them with outlook and sync it back to the phone but OUtlook just doesnt detect the phone. It worked once and since then, it won't sync with the contacts on the phone. Please what am I doing wrong. I want to sync my contacts with outlook, please how do I do this? Please
please Help Help Help

do a windows update.... I know it sounds stupid but it worked for me. When you connect your phone, the "auto play" options come up but the your sync/mobile center (depending if you use vista or xp) will not show up. After you do windows update you'll see a mobile netowrk update... should be ok after that

No Luck
I tried that and still no luck, it still says failure to sync all my 60 contacts. I just don't know what to do. I though that the Dash had outlook installed. I guess I will have to do all these manually. I am so angry...
Anyone know how I can install outlook on this thing?
PLEASE

I also had this problem. What I did to fix it is delete the relationship between your device and pc by going to File in ActiveSync on the pc. Then plugged my dash back into the computer and it start the setup wizard. When it asks what do you want to sync, uncheck everything. Finish the wizard and the device will sync. Once its done, go to Tools>Options and check only Contacts and resync. It should work now. You can go back and check all the other things now in options for what else you want to sync. Hope this works for you.

SYNC trouble???? HERE"S THE FIX!!!!

Everyone's having problems lately with the new Roms and sync w/ Vista. I've used this on my last 5 Roms and it has worked every time.for WMDC (vista activesync) to work go into the device ID and name the phone "Pocket_PC" exactly how I typed it........no qoutes. ....oh and BTW make sure your Schaps Config also names the Device Pocket_PC
Let me know if it works for you
UPDATE!!!
ADDED: remove the advanced config program from your phone that works also!!

Any luck anyone?

mossburg44 said:
40+ views and nobody is saying whether is works or not, thanks
Click to expand...
Click to collapse
I don't have anything running vista, but it's something nice to put in the memory banks just in case I ever run across the problem.
Maybe someone will give it a whirl.
Thanks for the tip!

Don't have a Vista box here @ work, but will try it later tonight. I wasn't having as much as an issue with it as some people. Sometimes I would have to kill mobsync and restart it for it to work.... I'll give this a try and see

Haven't had any problems synching with my Vista 32bit but if I do I'll try this..thanks

No Problem with Vista64 SP1
I have my 8525s named as such and have not had a problem synching or flashing with either my Vista64 SP1 desktop nor my Vista32 SP1 notebook. Thanks for your post, however!

This is weird because i have been having this issue lately too. Also my father with the same phone and different computer is having the same issue.
Seems to happen when im switching roms. FYI iv tested many Minella2d roms.

questions from a noob
I just got this phone, and my only other ventures into ROM changing was a Motorola ROKR E6 seems similar but I am trying to figure all of this out without a users manual, software disc, just by reading and trying to download.
My questions are how do I change the name of my phone. When I power on it says that it is pocketpc I already went to microsoft and downloaded the info for viista wdmc but I don't think that the computer recognizes the phone other than the auto play feature.
THanks

Tried your fix and, I am afraid, it didn't work for me. My Hermes still fails to sync after the intial setup.

not yet
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!

followed all steps u said and still no luck
not connecting to my PC is killing me

diegolaz said:
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!
Click to expand...
Click to collapse
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer

mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
it worked perfect! first sync in weeks!!

mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?

stixnstownes said:
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?
Click to expand...
Click to collapse
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.

mossburg44 said:
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.
Click to expand...
Click to collapse
I connected (which i only get to do once and then i have to uninstall device and install again)
WMDC opened but i dont see what you are talking about where i can delete my old partnership
this is what im seeing on my screen
http://i77.photobucket.com/albums/j53/stixnstownes/Untitled.png

if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter

I am not sure if I should post here or under Schaps' rom thread. I have Schaps 4.31 rom. For 4 days now my 8525 stopped syncing with the computer, but in the same time my contacts and my events/calendar on the phone disappeared. I reinstalled the rom again, I reinstalled the Windows Mobile 6.1, with no effetcs. When the computer odes the first sync and set-up it says that I don't have the outlook installed. I have it on the computer, and on the PDA I have the office. So I am kind of stucked. I tried the Pocket_PC ideea, but the only thing now is that the Windows Mobile Center stops working in the middle of syncing, and ... no results.
Thanks for help
Adriciu

mossburg44 said:
if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter
Click to expand...
Click to collapse
it connected once and only once. After that i have to uninstall the device in device manager, unplug the phone, soft reset the phone, plug it in, and let it reinstall the driver. this happens every single time i need to connect to my PC.
VERY frustrating

Vista and sync issues
I have two 8525 phones - under Vista, one would sync, one would not. I kept getting the RNDIS error and unrecognized device. I connected the one that was good, and went to the device manager to get details about the drivers used.
I connected to one that did not connect, and got to the point where I could specify the driver location, pointing it to C:\Windows\WindowsMobile worked for me.