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I have a Siemens SX66 from Cingular running Mobile 2003 and a laptop running XP SP2, Outlook 2003, and ActiveSync 3.8 and I can't get them to sync. The PC's ActiveSync shows the "Looking for Changes" message and then it shows a quick "Syncronization Error" message and then it goes to "Not Connected". I have been diagnosing this for several weeks with no solution in sight. I have an old IPAQ that syncs just fine with this PC. I have taken the SX66 to two other PC's, both with fresh images and new installs of ActiveSync and get the same thing. I have hard reset the handheld and soft reset it several times. I have switched from the cradle to a direct cable so I could try the serial port. I have checked all of my pst files with scanpst to resolve any errors that existed. It seems a few other people have had an issue that was similar and it seems to have magically resolved itself but mine just keeps hanging around. :evil:
I'm just wondering, does it sync okay via wifi? Have you installed any applications that adds to the sync process? Have you tried USB sync from a fresh Hard reset? And last, have you tries older/newer ROM or radio ROM (read wiki for how-to)?
My unit was an SOB when I first got it. Trial and error fixed it and it didn't happen in less than a week.
Have you tried deleting the partnership & then creating a new one?
I have tried to hard reset it several times. I've tried to start the whole process before and after I reloaded saved data to see if my local data was corrupt. I've deleted the partnership. I've uninstalled ActiveSync and reinstalled. I've tried to sync via USB, serial, bluetooth, and infrared. I've also tried the outlook repair tools (inside outlook and the pst report tool outside of it) on the PC. I've even taken it to a totally different PC with a fresh local version of Outlook. Siemens tried to tell me that its because I'm using Outlook 2003 and ActiveSync 3.8 doesn't work with that but that isn't true according to Microsoft's web site. I can't get ActiveSync to work so I can't install any software on it or upgrade/downgrade the ROM. I am running the latest and greatest ROM on the device.
Interestingly, if I set up the partnership as a guest partnership, I can explore the device just fine from my PC so I know that ActiveSync has a good link established.
To me, it looks like the whole ActiveSync chain gets connected and then it tries to read from Outlook on the PC and on the handheld. One or the other of those two things or the exchange of change information down the ActiveSync pipe is what breaks things but there are no diagnostics anywhere to tell me why or what to do about it.
Try to go into AS --> Options and untick all the option in the main box. That will will cause it not to sync with oulook. Maybe there is something in oulook that is keeping it from syncing.
Good suggestion but I've tried that (I just tried it again with a new partnership on a new PC to be sure). It doesn't give me the "Looking for Changes" message but it gives me the "Synchronization Error" message and then goes to "Not Connected". Keep the suggestions coming as something has to make this work.
You have just about tried to sync at the lowest basic level. It the above doesn't work, barrow another sync cable or take the unit to a shop and have them try to sync it with there cable and pc. You have figure out the problem
1. The USB cable/pins
2. The unit itself
3. Your PC or lappy (i doubt it though)
4. while you are there, ask them to test out activesync via wifi if they can
Delete AC from your PC- Reboot - Install AC on your PC, sync will most likely work again.
Had the same problem my self.
Thanks for the suggestion but I've tried that several times already. In fact, I have started from a fresh image on a different PC and get the same issue. Is there a way to do the same thing on the handheld without ActiveSync working? I'd like to remove its ActiveSync and freshen it but I don't know how I'd get a new copy installed since it won't sync.
Don't know how to just Install AC on your BA.
I Would try to Reflash the device with
1) The same Rom -> If it diddn't help
2) A Different Rom
I finally got it to work although I can't believe the solution. If you've gotten this far in the thread I hope that you have an SD card in the phone because that was the whole problem for me. I don't know how it works but if I have my SD card inserted when I connect the phone to the PC, it will error out every time. If I don't have the card in when I connect, it works just fine. Obviously, this appears to be a problem for Siemens to resolve but simply removing the card (as foolish as that sounds) may get you through this issue. Thanks for the assists and I hope that this solution helps someone.
guys please help i m stuck....
I will explain you guys in detail.
I used to sync my device(universal) with my pc and had also synchronised my contacts
the problem started when i couldnt connect my device to pc via active sync , i tried and tried but my device just wont connect ..
so to resolve the issue i hard reset my device . after the hard reset my device stared synchronising with my pc but it showed a message
"cannot sync e-mail , calender appontmets, and contacts. To synchronize e-mail, calendar appointments, and contacts with your PC, Microsoft Outlook 2000 (or later) must be installed"
I thought there must be some problem with my pc so i tried to sync my device with another pc but there aswell i got the same error so i thought the problem must be with my device so i decide to update my rom and installed the new wm2006 rom available here and also updated my activesync to 4.5
but to my horror i m still getting the same error
now i cannot backup my contacts which are very importent for me
please help
please also suggest if there is any other way to back up my contacts which i beleive would still be somewhere backed up on my pc..
Somehow your outlook has been uninstalled i think.
Try reinstall it and sync your ppc after that.
I've ever have that proble, I just uninstall ActiveSync, and delete rapi.dll file in windows folder...
backp your contact from outlook to any file, then uninstall it...
after that reinstall all again...
Walla it works again...
It usually happen when i update my rom and use same name for my device but i forgot to delete earlier partnership.
Hi folks,
I am constantly running into problem with activesync no matter what ROM I use. It appears to be syncing, but it doesnt change anything in the device! And in the end it gives an error code 86000107.
I have searched everywhere, and I guess a lot of us have encountered this problem using WM6.1, and I believe this used to be an issue when WM6.0 came out! But I never had this issue with WM6.0 until i upgraded to WM6.1
Here is my setup.
OS: XP
ActiveSync: 4.5
ROM: WM6.0 (back to the basics!)
I sync at work and also at home!
Click to expand...
Click to collapse
Sometimes I get this error message at home, and sometimes at work! So i really cant say this is machine, that is causing the issue!
Solutions that worked for me to fix this!
Uninstall and reinstall ActiveSync
Delete the error showing computers sync partnership in both device and also computer, then resync again
Some people say hard reset works for them, but I think its the same thing as above steps!
Anyhow, if anybody else has any other solutions please post your results! Or maybe there are some ROMS out there that doesnt do this, I would like to know them as well.
Related threads:
http://forum.xda-developers.com/showthread.php?t=371519
http://forum.xda-developers.com/showthread.php?t=377823
Thanks
I currently sync with activesync 4.5/XP at home.........and WMDC/Vista at work.
If I reinstall either existing ROM or a different ROM....and I want to keep the same device name......I have to delete the existing partnerships on each machine before the first sync after reinstalling the ROM........if I do not delete the partnerships first then it will automatically rename my device to something like WMxxxxxxxxxxx.
This is a little different than your situation since I do not get an error message.............but I have found that when activesync or WMDC get flakey....I just reinstall the application and start over.
After I flash WM 6.1 CRC , activesync seems don't detect phone .
Temporary solution : hardreset phone + reset pc .
Now I am Shadow CE fan . Same bug . Same solution. I guess it's WM 6.1 Bug.
chipsxj said:
I currently sync with activesync 4.5/XP at home.........and WMDC/Vista at work.
If I reinstall either existing ROM or a different ROM....and I want to keep the same device name......I have to delete the existing partnerships on each machine before the first sync after reinstalling the ROM........if I do not delete the partnerships first then it will automatically rename my device to something like WMxxxxxxxxxxx.
This is a little different than your situation since I do not get an error message.............but I have found that when activesync or WMDC get flakey....I just reinstall the application and start over.
Click to expand...
Click to collapse
I agree, I have to do the same thing too after fresh ROM install, or else it will pick its own name
I had that error earlier today when I was trying to sync my work email to my device.. I unchecked the box in activesync and let the device delete all the mail... then I checked my email box again in activesyncs settings and everything synced normally again.. it might be a windows 6.1 issue since I too have neverhad this problem before..
answaiksvoltage said:
I had that error earlier today when I was trying to sync my work email to my device.. I unchecked the box in activesync and let the device delete all the mail... then I checked my email box again in activesyncs settings and everything synced normally again.. it might be a windows 6.1 issue since I too have neverhad this problem before..
Click to expand...
Click to collapse
So is this connected to email syncing? This would make a lot of sense as WM6.1 ROMs have had other problems involving MMS, as well as some problems restoring emails and SMSs from backup files. My bet is that in making the threaded SMS, Microsoft messed with some part of the WM messaging program so that everything that touches it is having trouble.
Is everyone who has this problem trying to sync email?
larsuck said:
So is this connected to email syncing? This would make a lot of sense as WM6.1 ROMs have had other problems involving MMS, as well as some problems restoring emails and SMSs from backup files. My bet is that in making the threaded SMS, Microsoft messed with some part of the WM messaging program so that everything that touches it is having trouble.
Is everyone who has this problem trying to sync email?
Click to expand...
Click to collapse
Nope, I don't sync email at all on either of my PCs. Same error. One thing of interest someone pointed out, perhaps it has something to do with the MMS in wm6.1. I will try to flash my phone with wm6.1 no mms over the weekend and post back here (will be using PK9)
Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.
RanDomIze said:
Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.
Click to expand...
Click to collapse
I dont sync emails, but i get the same error! I am thinking it might be calender or something, I remember having lots of issues with syncing when WM6.0 first came out, but then it all went away for some reason.
Oh I always uncheck that adv network thing, it doest fix this error!
Try this.
Whenever I encounter ActiveSync syncing issue,
I rename PIM.vol file to something else (e.g. PIM.bak) and sync again.
Never failed to disapoint me yet.
RanDomIze said:
Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.
Click to expand...
Click to collapse
Thank you RanDomize ! Works for me
Ok this thing is frustrating. I didnt get the error over the weekend as I was syncing only with my home computer. Now back to work again, and get the same god damn ERR msg again!!
Changed to schaps 4.40 beta, still the same if not worse!!
Ive tried everything. Syncing with two computers on 6.1 just doesnt work all together. The code happens one way or another.
hi
I'm running Shadow 2.1 TE and I get the same annoying issue.
Sometimes it goes fine for a few days and suddenly it f***s up.
Seems to be contact issue but I can't keep on reseting contacts.
Pain !!!
wuub said:
hi
I'm running Shadow 2.1 TE and I get the same annoying issue.
Sometimes it goes fine for a few days and suddenly it f***s up.
Seems to be contact issue but I can't keep on reseting contacts.
Pain !!!
Click to expand...
Click to collapse
I know its pain. But here is what seems to help!
Uncheck contacts from activesync options
let the pda sync
disconnect the pda, and connect and sync again
After it synced, check contact back again from sync options and allow it to sync
It wont show the error message now.
Now, if you go sync again with another pc, it will show the error message for that pc. Just have to follow the above steps again, until the error disappers.
Cheers mate,
but sucks to have to do it all the time...
Seems to be coming from certain roms only 'cause I don't have it with another WM6 ROM on an Elf... oh well guess I'll just have to be patient
wuub said:
Cheers mate,
but sucks to have to do it all the time...
Seems to be coming from certain roms only 'cause I don't have it with another WM6 ROM on an Elf... oh well guess I'll just have to be patient
Click to expand...
Click to collapse
Seems to be a problem with WM6.1 ROM's, we will see of Faria's new ROM can fix this!
ai6908 said:
Seems to be a problem with WM6.1 ROM's, we will see of Faria's new ROM can fix this!
Click to expand...
Click to collapse
Nope Faria's new one has the same problem too. Back to WM6.0 for now!!
ai6908 said:
Nope Faria's new one has the same problem too. Back to WM6.0 for now!!
Click to expand...
Click to collapse
for what ???
Disconnect then Delete all connection from your PPC and ActiveSync (Windows PC, Windows PC1, Windows PC2, etc) then try to synchronize again. works for me
ermenzegna said:
for what ???
Disconnect then Delete all connection from your PPC and ActiveSync (Windows PC, Windows PC1, Windows PC2, etc) then try to synchronize again. works for me
Click to expand...
Click to collapse
Yup it works for that time, and then when you sync again, I have to do it all over again! Its pain, so I gave up on WM6.1.
Everyone's having problems lately with the new Roms and sync w/ Vista. I've used this on my last 5 Roms and it has worked every time.for WMDC (vista activesync) to work go into the device ID and name the phone "Pocket_PC" exactly how I typed it........no qoutes. ....oh and BTW make sure your Schaps Config also names the Device Pocket_PC
Let me know if it works for you
UPDATE!!!
ADDED: remove the advanced config program from your phone that works also!!
Any luck anyone?
mossburg44 said:
40+ views and nobody is saying whether is works or not, thanks
Click to expand...
Click to collapse
I don't have anything running vista, but it's something nice to put in the memory banks just in case I ever run across the problem.
Maybe someone will give it a whirl.
Thanks for the tip!
Don't have a Vista box here @ work, but will try it later tonight. I wasn't having as much as an issue with it as some people. Sometimes I would have to kill mobsync and restart it for it to work.... I'll give this a try and see
Haven't had any problems synching with my Vista 32bit but if I do I'll try this..thanks
No Problem with Vista64 SP1
I have my 8525s named as such and have not had a problem synching or flashing with either my Vista64 SP1 desktop nor my Vista32 SP1 notebook. Thanks for your post, however!
This is weird because i have been having this issue lately too. Also my father with the same phone and different computer is having the same issue.
Seems to happen when im switching roms. FYI iv tested many Minella2d roms.
questions from a noob
I just got this phone, and my only other ventures into ROM changing was a Motorola ROKR E6 seems similar but I am trying to figure all of this out without a users manual, software disc, just by reading and trying to download.
My questions are how do I change the name of my phone. When I power on it says that it is pocketpc I already went to microsoft and downloaded the info for viista wdmc but I don't think that the computer recognizes the phone other than the auto play feature.
THanks
Tried your fix and, I am afraid, it didn't work for me. My Hermes still fails to sync after the intial setup.
not yet
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!
followed all steps u said and still no luck
not connecting to my PC is killing me
diegolaz said:
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!
Click to expand...
Click to collapse
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
it worked perfect! first sync in weeks!!
mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?
stixnstownes said:
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?
Click to expand...
Click to collapse
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.
mossburg44 said:
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.
Click to expand...
Click to collapse
I connected (which i only get to do once and then i have to uninstall device and install again)
WMDC opened but i dont see what you are talking about where i can delete my old partnership
this is what im seeing on my screen
http://i77.photobucket.com/albums/j53/stixnstownes/Untitled.png
if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter
I am not sure if I should post here or under Schaps' rom thread. I have Schaps 4.31 rom. For 4 days now my 8525 stopped syncing with the computer, but in the same time my contacts and my events/calendar on the phone disappeared. I reinstalled the rom again, I reinstalled the Windows Mobile 6.1, with no effetcs. When the computer odes the first sync and set-up it says that I don't have the outlook installed. I have it on the computer, and on the PDA I have the office. So I am kind of stucked. I tried the Pocket_PC ideea, but the only thing now is that the Windows Mobile Center stops working in the middle of syncing, and ... no results.
Thanks for help
Adriciu
mossburg44 said:
if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter
Click to expand...
Click to collapse
it connected once and only once. After that i have to uninstall the device in device manager, unplug the phone, soft reset the phone, plug it in, and let it reinstall the driver. this happens every single time i need to connect to my PC.
VERY frustrating
Vista and sync issues
I have two 8525 phones - under Vista, one would sync, one would not. I kept getting the RNDIS error and unrecognized device. I connected the one that was good, and went to the device manager to get details about the drivers used.
I connected to one that did not connect, and got to the point where I could specify the driver location, pointing it to C:\Windows\WindowsMobile worked for me.
The new version of HTC sync (ver 2.0.33) installs but won't run with a message about the application launcher not being properly configured. Several re-installs also fail as does a reversion to 2.0.28 which was working before. Any clues?
(Windows XP servicepack 3 by the way)
Works OK here on Windows 7 64bit.
REB1 said:
Works OK here on Windows 7 64bit.
Click to expand...
Click to collapse
+1 as above
install previous and then use the update utility in the 28 to update to 33. Only update to 33 if you have issues with 28, dont update for the sake of updating.
HTC.com says
* If you have installed older version HTC Sync on your PC or NB, please uninstall the older version first.
Click to expand...
Click to collapse
Thanks for the help, people but the problem is I can't install either ...28 or ...33 since I followed HTC's own instructions to uninstall the former before adding the latter - so no way to use either. (And yes I did turn off firewall and anti-virus before the upgrade)
Win7 64 here, no prob installing but NO SYNC at all.
With Outlook opened: error because Outlook does not repsond.
With Outlook closed: runs, but it says 0 contacts sync'ed
For me on Win7 x64 Ultimate work both versions ok.
would you guys (you who got the syncworking) tell me if you do so with Outlook open or closed and if you have subfolders in contacts?
thank you
i had my outlook open, it doesnt really matter if its open or closed it will still sync. When you install the htc sync it installs the drivers, when you connect your phone your pc should find the device. Is your PC finding hte device? the next step is to sync your pc with your phone.
Did you clear the settings or are you still using your old ones? you might have to clear the settings of sync and then try again (start from beginning after your pc has installed drivers).
Your phone also needs to be in sync mode not charge mode
Thanks A|ex,
of course the phone is in sync mode, and yes all the drivers are installed.
Phone finds HTC Sync, starts the sync... then if Outlook is opened it returns me an error (impossibile to contact Outlook, or something similar), if Outlook is closed it ends up with no errors, but with the log saying "0 contacts sync'ed"...
having major problems with desire>pc.
not just htc sync, but the device in not even showing in device manager.
(win 7 32bit)
any ideas?
i have tried older htc syncs, drivers etc but i cannot even get the device to show
i would like access to sd card for music photos etc
JapanLover said:
would you guys (you who got the syncworking) tell me if you do so with Outlook open or closed and if you have subfolders in contacts?
thank you
Click to expand...
Click to collapse
the first version .28 i installed i had to have out look closed or i sync would fail, to get HTC sync to alow me to select out look on install again outlook had to be closed.
i have upgraded to .33 and now i can use sync with outlook open or closed and it syncs fine.
i uninstalled ver .28 before installing ver .33 also i had outlook closed when installing htc sync this time and the viruscheck disabled.
maybe the fact outlook was open first time round caused my problems.