I have a Siemens SX66 from Cingular running Mobile 2003 and a laptop running XP SP2, Outlook 2003, and ActiveSync 3.8 and I can't get them to sync. The PC's ActiveSync shows the "Looking for Changes" message and then it shows a quick "Syncronization Error" message and then it goes to "Not Connected". I have been diagnosing this for several weeks with no solution in sight. I have an old IPAQ that syncs just fine with this PC. I have taken the SX66 to two other PC's, both with fresh images and new installs of ActiveSync and get the same thing. I have hard reset the handheld and soft reset it several times. I have switched from the cradle to a direct cable so I could try the serial port. I have checked all of my pst files with scanpst to resolve any errors that existed. It seems a few other people have had an issue that was similar and it seems to have magically resolved itself but mine just keeps hanging around. :evil:
I'm just wondering, does it sync okay via wifi? Have you installed any applications that adds to the sync process? Have you tried USB sync from a fresh Hard reset? And last, have you tries older/newer ROM or radio ROM (read wiki for how-to)?
My unit was an SOB when I first got it. Trial and error fixed it and it didn't happen in less than a week.
Have you tried deleting the partnership & then creating a new one?
I have tried to hard reset it several times. I've tried to start the whole process before and after I reloaded saved data to see if my local data was corrupt. I've deleted the partnership. I've uninstalled ActiveSync and reinstalled. I've tried to sync via USB, serial, bluetooth, and infrared. I've also tried the outlook repair tools (inside outlook and the pst report tool outside of it) on the PC. I've even taken it to a totally different PC with a fresh local version of Outlook. Siemens tried to tell me that its because I'm using Outlook 2003 and ActiveSync 3.8 doesn't work with that but that isn't true according to Microsoft's web site. I can't get ActiveSync to work so I can't install any software on it or upgrade/downgrade the ROM. I am running the latest and greatest ROM on the device.
Interestingly, if I set up the partnership as a guest partnership, I can explore the device just fine from my PC so I know that ActiveSync has a good link established.
To me, it looks like the whole ActiveSync chain gets connected and then it tries to read from Outlook on the PC and on the handheld. One or the other of those two things or the exchange of change information down the ActiveSync pipe is what breaks things but there are no diagnostics anywhere to tell me why or what to do about it.
Try to go into AS --> Options and untick all the option in the main box. That will will cause it not to sync with oulook. Maybe there is something in oulook that is keeping it from syncing.
Good suggestion but I've tried that (I just tried it again with a new partnership on a new PC to be sure). It doesn't give me the "Looking for Changes" message but it gives me the "Synchronization Error" message and then goes to "Not Connected". Keep the suggestions coming as something has to make this work.
You have just about tried to sync at the lowest basic level. It the above doesn't work, barrow another sync cable or take the unit to a shop and have them try to sync it with there cable and pc. You have figure out the problem
1. The USB cable/pins
2. The unit itself
3. Your PC or lappy (i doubt it though)
4. while you are there, ask them to test out activesync via wifi if they can
Delete AC from your PC- Reboot - Install AC on your PC, sync will most likely work again.
Had the same problem my self.
Thanks for the suggestion but I've tried that several times already. In fact, I have started from a fresh image on a different PC and get the same issue. Is there a way to do the same thing on the handheld without ActiveSync working? I'd like to remove its ActiveSync and freshen it but I don't know how I'd get a new copy installed since it won't sync.
Don't know how to just Install AC on your BA.
I Would try to Reflash the device with
1) The same Rom -> If it diddn't help
2) A Different Rom
I finally got it to work although I can't believe the solution. If you've gotten this far in the thread I hope that you have an SD card in the phone because that was the whole problem for me. I don't know how it works but if I have my SD card inserted when I connect the phone to the PC, it will error out every time. If I don't have the card in when I connect, it works just fine. Obviously, this appears to be a problem for Siemens to resolve but simply removing the card (as foolish as that sounds) may get you through this issue. Thanks for the assists and I hope that this solution helps someone.
Related
Hi all,
I have been trying to check out the forum here, to try and solve my problem, I literally bought my JASJAR today, and it was giving some wierd behaviour. In an attempt to reload the software (I prefere to reload the entire ROM), something went wrong, now all thats on my screen is "USB" and a lil lower down "v1.01".
ActiveSync obviously not connecting now bcos the OS is not on the JASJAR no more, in my device manager is a "Microsoft USB Sync" under my mobile devices.
I downloaded what I am guessing is WM6, 'JASJAR_WWE_20106_20301_11300_wwe_ship' from another thread in this forum, tried to load that but cant communicate with device cos no activesync.
I have tried the different reset options, like the 2 function keys and the reset on the back, I push 0 to clear, and then it jus goes back to the USB v1.01 thing.
I am running windows vista home basic, with the Windows Mobile Device Center, it synced perfectly with this software, communicated properly with the update tool, until my device reset and activsync lost connection, then i was stuffed.
Any help will be appreciated.
Thanks in advance.
Sounds like it is your first time with the upgrade. What you are seeing on the screen is the bootloader, which is what we use for flashing new ROMs.
ActiveSync or Windows Mobile Device Center (how come you have both on Vista?) will therefore not respond. This is fine, because we use a different program to load the new ROMs.
If you look at the folder you downloaded, chances are that there should be a program called "ROMUpgradeUt" or something similar. Provided that you have not changed anything in the folder, you should be able to flash the new ROM by simply following the instructions in the program.
You can also read this link for more information: http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Here is an instruction guide on ROM upgrading: http://forum.xda-developers.com/showthread.php?t=269118
how come you have both on Vista?
Sorry, I don't mean to sound like I have both, I recently moved to Vista, and am used to calling it activesync and not WMDC.
Thanks, will have a look
Ok, well I have got it up and running again, only problem now is activsync keeps freezing when I try and sync the device...any ideas?
I landed up using my work computer, which has XP on it, and then used MTTY and that connected fine, on Vista it simply didnt wanna work.
I ran the utility for those 'stuck on serial/usb', and that fixed it. Now I would like to load up WM6, but it keeps getting communication failures.
Thanks for the help guys....I got it working...running on WM6 now...whoo!!
Dear All,
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
All contacts, calendar, Task, and notes on my Hermes gone and can't be sync with PC which contain all of these.
I've tried to connect-disconnect Hermes, reinstall windows mobile Device Center for Vista 32 bit, soft reset Hermes --> still the same, can't sync.
Every time connection between Hermes and PC on, Windows Mobile Device Center turns to "Error" or "connected" with "Set up your device" link.
Every time I click the "set up your device", It stop while "setting up partnership" at 45% with message "Changes to syncronization settings with Server ActiveSync could not be made at this time". After I click OK on the pop up message, it goes to neverending syncing mode.
Thank you for your help.
Hermes:
Windows Mobile 6.1
ROM version : Pays ROM
ROM date : 11/06/07
Radio version : 1.47.00.10
protocol version : 32.80.7020.20H
PC:
Windows vista home premium
Service pack 1
I have the same problem. even redid my whole computer. I am running vista ultimate. I tried several roms that worked before but no success.
@cloud_kjo
Did you try to uncheck "USB to PC" in the settings/connection? Did you pair your phone with your PC and try syncing with Bluetooth? also, run a disk cleanup on your PC...if that does not work than try a different rom.
I have had simular problems with some roms. I found that that after flashing a Rom, I set up the time and put my name in the owners information, then I pair my Bluetooth and then sync my phone. If after flashing a new rom and I set up a lot of programs, most of the time it will not sync and I get an error.
also there is system restore on your PC .
Hope that helps
@jamal1782 Bummer, What did you redid? First I would uninstall and then reinstall WMD 6.1, then I would run a disk cleanup, run ccleaner, Flash a wm 6 oem rom and see if that will pair and sync...if you still have that problem, change USB ports, also look in Device Management and see if any USB ports are corrupted. Maybe you have a short in your USB connector
Here is a link that might help out...http://forums.microsoft.com/WindowsMobile/ShowForum.aspx?ForumID=1762&SiteID=65
Dear Pumpiron579 thanks for your advise.
Have done the steps. Finally, the final solution is to re-flashing the hermes with another ROM. However because the stupidity of me, I forgot to back up the SMS messages content from my hermes. Now I lost all of them.
Is there is any way to recover the SMS?
Thanks.
Cloud, which ROM did you choose?
cloud_kjo said:
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
Click to expand...
Click to collapse
Try running this file http://toril.ru/pda/akrndisadd.exe on your phone. It works every time my phone stops synching.
Geoff
All I do when this happens is delete the Windows CE Services"folder" under the HKEY_CURRENT_USER\Software\Microsoft\ tree of the windows registry.
If that fails, check this post http://forum.xda-developers.com/showpost.php?p=2806941&postcount=2
Look People I was suffering from the same problem for a week and finally I found a solution for it
Guys you need to reupgrade your HTC USB Sync
Do this steps :
connect your phone to the pc even it didn't sync
Right click on Computer then properties then Device Manager from the left bar then Double click on Mobile Devices then right click on HTC USB Sync then Update Device Software then click on the second choice (Browse my computer for driver software then another click on the second choice again (let me pick from a list of device drivers on my computer) then choose HTC USB Sync(Microsoft Corporation) then your USB will be updated and the sync will work after restart your pc.
Hope I helped you.
Just got my rhodium today (t-mobile branded unfortunately), it's a great device. Just one weird problem i am having with activesync, maybe someone knows what the problem is.
After installing activesync it works fine, untill I turn off (restart) my computer, then as soon as a connect my rhodium it tries to intialize the connection but gets an error. On the device it says, error with rapiclnt and asks me to send the error log to Microsoft. When i run the active sync troubleshooter it says that connection with the device cannot be established and over some suggestions (stop firewall,enable usb connection).
So far the only thing that fixes it, is uninstalling and reinstalling activesync. It then works fine untill i restart.
Things i have tried that have not worked are:
1. Hard reset the device
2. Soft reset the device
3. Deleted partnerships on both computer and device
4. Removed firewall
5. Unchecked advanced network functionality
The only other thing I can think of is to formate my pc and do a complete fresh install of windows xp. If nothing else this should rule out the problem is on the pc end I think.
Any suggestions are appreciated, thnx in advance.
Yeah yeah.
MY Dash wont seem to connect properly to my PC Via the required activesync 4.5...
IDK if this is in the ROM, My computer or AS4.5
but when i plug in my phone it MIGHT connect, might not or come up with a malfunction error.
Last time it said Activesync has encountered an error and needs to close or something like that...
But if i reinstall active sync it will work just fine the first time or two
what OS are your running and which active sync? might have a issue between them if you got the wrong one.
taalon927 said:
what OS are your running and which active sync? might have a issue between them if you got the wrong one.
Click to expand...
Click to collapse
Windows XP Home (2001)
SP2 with .net 3.5 installed
Active sync is the one for x86 XP & Vista
not sure i have had similar issues with win 7, but i also noticed there was a update for the driver that seems to have fixed it. maybe check via windows update and see (do it while phone is pluged in) if there is a update for the driver to connect it.
i'm not sure what the issue is but it seems that every rom i flash to aside from the factory rom as soon as i flash outside of it, activesync and wmdc fails to establish any form of a connection whatsoever and i have tried the wm 6.1 by kavana and the 3vo 6.5 rom and after i installing the other roms neither acticsync or wmdc won't connect but reflashing to the factory rom it works i dunno what the deal is, but i do know that after using the Excalibur USPL- CID BYPASS it refuses to conntect even if you don't flash after using this so i attribute the connection failure to the bypass fix
i finally figured out what was keeping my active sync from properly connecting and this might help you out,
active sync needs to have port 900 open to connect, if you open it in the win xp firewall add exceptions for port 900 via tcp and udp even if it's already listed do it, and if you have a secondary program such as mcafee or norton you will need to do the same in that program as well, once the ports have been opened you'll need to reboot, but it should work
Previously syncing Activesync v4.5 with TP2 running WM6.5 for over a year successfully. Transitioned from MSO-2003 to MSO-2007 with no sync issues.
After fresh install of MSO-2010 TP2 will no longer recognizes that my computer has MS-Office installed. Phone connects to computer via USB, file transfer to both internal HDD and also mini-SD-card for phone work. Running Activesync Troubleshooter tells me there’s no Outlook installed on computer (but there is as fully working version of MSO-2010). Have removed/reinstalled Activesync v4.5 multiple times (with reboots after uninstalls). Seems there must be some type of association file that is somehow out of place …
Appreciate any help from you guys ....
Regards,
Install Office 2010 x86.
"Install Office 2010 x86"
thanks, but ...
MSO-2010 (MS Office-2010x86 in my case tunning 32bitOS) is when my problems began, and I have already removed and reinstalled MSO-2010 a couple times attempting to solve my problem.
Uch, so I don't know the answer to your problems. I just know that x64 causes issues with "Outlook not found" as mentioned at MSDN.
Jackos,
Thanks for taking the time to reply. Software compatability is one of a number of reasons I have still decided to stay away from a 64bit OS install.
regards,