Just got my rhodium today (t-mobile branded unfortunately), it's a great device. Just one weird problem i am having with activesync, maybe someone knows what the problem is.
After installing activesync it works fine, untill I turn off (restart) my computer, then as soon as a connect my rhodium it tries to intialize the connection but gets an error. On the device it says, error with rapiclnt and asks me to send the error log to Microsoft. When i run the active sync troubleshooter it says that connection with the device cannot be established and over some suggestions (stop firewall,enable usb connection).
So far the only thing that fixes it, is uninstalling and reinstalling activesync. It then works fine untill i restart.
Things i have tried that have not worked are:
1. Hard reset the device
2. Soft reset the device
3. Deleted partnerships on both computer and device
4. Removed firewall
5. Unchecked advanced network functionality
The only other thing I can think of is to formate my pc and do a complete fresh install of windows xp. If nothing else this should rule out the problem is on the pc end I think.
Any suggestions are appreciated, thnx in advance.
Related
I have a Siemens SX66 from Cingular running Mobile 2003 and a laptop running XP SP2, Outlook 2003, and ActiveSync 3.8 and I can't get them to sync. The PC's ActiveSync shows the "Looking for Changes" message and then it shows a quick "Syncronization Error" message and then it goes to "Not Connected". I have been diagnosing this for several weeks with no solution in sight. I have an old IPAQ that syncs just fine with this PC. I have taken the SX66 to two other PC's, both with fresh images and new installs of ActiveSync and get the same thing. I have hard reset the handheld and soft reset it several times. I have switched from the cradle to a direct cable so I could try the serial port. I have checked all of my pst files with scanpst to resolve any errors that existed. It seems a few other people have had an issue that was similar and it seems to have magically resolved itself but mine just keeps hanging around. :evil:
I'm just wondering, does it sync okay via wifi? Have you installed any applications that adds to the sync process? Have you tried USB sync from a fresh Hard reset? And last, have you tries older/newer ROM or radio ROM (read wiki for how-to)?
My unit was an SOB when I first got it. Trial and error fixed it and it didn't happen in less than a week.
Have you tried deleting the partnership & then creating a new one?
I have tried to hard reset it several times. I've tried to start the whole process before and after I reloaded saved data to see if my local data was corrupt. I've deleted the partnership. I've uninstalled ActiveSync and reinstalled. I've tried to sync via USB, serial, bluetooth, and infrared. I've also tried the outlook repair tools (inside outlook and the pst report tool outside of it) on the PC. I've even taken it to a totally different PC with a fresh local version of Outlook. Siemens tried to tell me that its because I'm using Outlook 2003 and ActiveSync 3.8 doesn't work with that but that isn't true according to Microsoft's web site. I can't get ActiveSync to work so I can't install any software on it or upgrade/downgrade the ROM. I am running the latest and greatest ROM on the device.
Interestingly, if I set up the partnership as a guest partnership, I can explore the device just fine from my PC so I know that ActiveSync has a good link established.
To me, it looks like the whole ActiveSync chain gets connected and then it tries to read from Outlook on the PC and on the handheld. One or the other of those two things or the exchange of change information down the ActiveSync pipe is what breaks things but there are no diagnostics anywhere to tell me why or what to do about it.
Try to go into AS --> Options and untick all the option in the main box. That will will cause it not to sync with oulook. Maybe there is something in oulook that is keeping it from syncing.
Good suggestion but I've tried that (I just tried it again with a new partnership on a new PC to be sure). It doesn't give me the "Looking for Changes" message but it gives me the "Synchronization Error" message and then goes to "Not Connected". Keep the suggestions coming as something has to make this work.
You have just about tried to sync at the lowest basic level. It the above doesn't work, barrow another sync cable or take the unit to a shop and have them try to sync it with there cable and pc. You have figure out the problem
1. The USB cable/pins
2. The unit itself
3. Your PC or lappy (i doubt it though)
4. while you are there, ask them to test out activesync via wifi if they can
Delete AC from your PC- Reboot - Install AC on your PC, sync will most likely work again.
Had the same problem my self.
Thanks for the suggestion but I've tried that several times already. In fact, I have started from a fresh image on a different PC and get the same issue. Is there a way to do the same thing on the handheld without ActiveSync working? I'd like to remove its ActiveSync and freshen it but I don't know how I'd get a new copy installed since it won't sync.
Don't know how to just Install AC on your BA.
I Would try to Reflash the device with
1) The same Rom -> If it diddn't help
2) A Different Rom
I finally got it to work although I can't believe the solution. If you've gotten this far in the thread I hope that you have an SD card in the phone because that was the whole problem for me. I don't know how it works but if I have my SD card inserted when I connect the phone to the PC, it will error out every time. If I don't have the card in when I connect, it works just fine. Obviously, this appears to be a problem for Siemens to resolve but simply removing the card (as foolish as that sounds) may get you through this issue. Thanks for the assists and I hope that this solution helps someone.
Hi everyone!
I have already posted this thread on the Modaco forum but I'm still getting no answer. I'm posting it here. I know there are a few threads about ActiveSync problems but none of them solves my problem!
I'm using an Orange SPV M650 (French branded HTC P3300) for a few monthes now, and I've been successfully syncing it with ActiveSync over Bluetooth from the beginning. At this time, I had created a BT COM port with the Windows Bluetooth stack, configured ActiveSync v4.5 to authorize connections through that port ; then paired my PDAPhone to the computer and checked the "ActiveSync" option that was available in the services listing. I was then able to sync using the ActiveSync application on my PPC.
A few days ago I deleted the USB Bluetooth dongle on my laptop from the "Device manager", it's been installed back successfully on the next reboot BUT now I can't synchronize. The "ActiveSync" service no longer appears in the services list of my computer from the device's BT configuration tool. I only have "Serial port" showing.
Reinstalled ActiveSync twice, didn't changed anything.
What should I do?
Thank you!
(here are a few screenshots, French language used)
Up! Nobody's an idea?
i can only suggest something i do when i have similar problems:
1. uninstall everything involved
2. manually clean up all involved registry keys
sometimes, the remainders of not completely uninstalled programs can cause problems if you install them again.
i never ran into your specific problem, but trying this will at least make you forget your synch problem for the 60mins you are busy.
...and sometimes, above procedure even helps!
I had to reinstall from scratch Windows XP for other reasons and the thing is still not working! I really don't understand, I'm wondering if I'm not doing something wrong... How should I do?
Hey..
Hey found this manual for you..
http://www.htcwiki.com/page/activesync+via+bluetooth?t=anon
Thank you. It's exactly that way that I'm trying! The problem is at step 12, the only service available on my paired computer is a "Serial port", not ActiveSync. I double checked that ActiveSync was properly configured on the correct serial port and it is...
i had this problem with XP, i sorted it out, but cant remembe quite how i did it, i have a feeling it was to do with the COM ports that you use for blueooth. upgraded to Vista and no problems, my suggestion is to go to vista, its much better then XP and everything works.
I have hardware unsupported under Vista (pro-soundcard) and my computer is a little bit too old (512 MB of RAM are fine with XP, won't be with Vista). Anyway I'm okay with XP, I won't change my OS just for an ActiveSync problem.
Anyway I updated my Artemis with the B&B 3.7 WM6 ROM and now it works... Was a problem on the phone I guess.
Thank you for your help
I've searched but can't find the answer to this one - sorry if I've missed it somewhere. I have an unmolested T-Mobile UK MDA Vario 2 and I'm trying to install the official TM UK WM6 upgrade ROM.
On my desktop PC (which is properly paired to the phone through ActiveSync to sync with Outlook etc) running the exe results in a grey box with red text saying "Checking files on your PC" forever unless I unplug the phone. Then it will eventually launch the wizard. If I plug the phone in again and wait until it's synced and "Connected", the wizard will go all the way through to checking the existing version and starting the upgrade. However, when the upgrade starts the progress bar stays at 0% and the phone turns off!! Eventually it times out with a 260 error, and no changes have been made to the phone. The PC is running XP, but the only fixes I've seen for the 260 error are if you're running Vista?
I've also tried on my XP laptop - this isn't paired, so the connection through Activesync is just as Guest. The update still does the strange thing with the "Checking files on your PC" box if the phone's plugged in, but unlike the desktop PC the RUU won't talk to the phone at all - connection error before it can even verify the existing ROM version.
Can anyone help? I've been waiting for months to get WM6!
Cheers,
Tim
Phone just turns off?
OK, so now I've done a hard reset on the phone, paired it up to my XP laptop and told it not to sync anything. Now I get to the same stage as I do on the desktop - i.e. the phone switches itself off when the upgrade begins (at 0%), then the RUU times out with an error 260!
One odd thing I noticed is that if I plug the phone in with "Advanced network functionality" enabled (which it is by default) the PC tries to connect it as a new 10mb network card!? However, the RUU does the same thing whether this is enabled or not.
Getting desparate for help now - I've tried 2 different machines and even cleared the phone completely, what more can I do?
Cheers,
Tim
Try flashing from an sdcard. There are quite a post on it here, if you do a quick search you should be able to find the information and hopefully get your device upgraded.
It might be worth installig spl V7 from here before hand just in case anything goes wrong.
http://forum.xda-developers.com/showthread.php?t=296722
Working!
Thanks for the reply. Finally got it flashed using the instructions from here:
http://forums.cingular.com/cng/boar...thread.id=42389&view=by_date_ascending&page=1
Basically, you have to:
- Connect using Activesync and let it finish syncing.
- Start RUU.
- Activesync will close - ignore it and carry on.
- Eventually the phone will go into debug mode.
- Continue through the wizard - it won't be able to identify the existing rom version but this seems to be normal.
- Let it finish!
I was fiddling when Activesync closed - strangely, by disconnecting, restarting AS and reconnecting the wizard carried on and even identified the existing rom properly! It seems that it needs AS to connect to the phone initially, then it closes AS but keeps the USB connection open for the update.
Hope that helps anyone else with the same problem.
Cheers,
Tim
Dear All,
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
All contacts, calendar, Task, and notes on my Hermes gone and can't be sync with PC which contain all of these.
I've tried to connect-disconnect Hermes, reinstall windows mobile Device Center for Vista 32 bit, soft reset Hermes --> still the same, can't sync.
Every time connection between Hermes and PC on, Windows Mobile Device Center turns to "Error" or "connected" with "Set up your device" link.
Every time I click the "set up your device", It stop while "setting up partnership" at 45% with message "Changes to syncronization settings with Server ActiveSync could not be made at this time". After I click OK on the pop up message, it goes to neverending syncing mode.
Thank you for your help.
Hermes:
Windows Mobile 6.1
ROM version : Pays ROM
ROM date : 11/06/07
Radio version : 1.47.00.10
protocol version : 32.80.7020.20H
PC:
Windows vista home premium
Service pack 1
I have the same problem. even redid my whole computer. I am running vista ultimate. I tried several roms that worked before but no success.
@cloud_kjo
Did you try to uncheck "USB to PC" in the settings/connection? Did you pair your phone with your PC and try syncing with Bluetooth? also, run a disk cleanup on your PC...if that does not work than try a different rom.
I have had simular problems with some roms. I found that that after flashing a Rom, I set up the time and put my name in the owners information, then I pair my Bluetooth and then sync my phone. If after flashing a new rom and I set up a lot of programs, most of the time it will not sync and I get an error.
also there is system restore on your PC .
Hope that helps
@jamal1782 Bummer, What did you redid? First I would uninstall and then reinstall WMD 6.1, then I would run a disk cleanup, run ccleaner, Flash a wm 6 oem rom and see if that will pair and sync...if you still have that problem, change USB ports, also look in Device Management and see if any USB ports are corrupted. Maybe you have a short in your USB connector
Here is a link that might help out...http://forums.microsoft.com/WindowsMobile/ShowForum.aspx?ForumID=1762&SiteID=65
Dear Pumpiron579 thanks for your advise.
Have done the steps. Finally, the final solution is to re-flashing the hermes with another ROM. However because the stupidity of me, I forgot to back up the SMS messages content from my hermes. Now I lost all of them.
Is there is any way to recover the SMS?
Thanks.
Cloud, which ROM did you choose?
cloud_kjo said:
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
Click to expand...
Click to collapse
Try running this file http://toril.ru/pda/akrndisadd.exe on your phone. It works every time my phone stops synching.
Geoff
All I do when this happens is delete the Windows CE Services"folder" under the HKEY_CURRENT_USER\Software\Microsoft\ tree of the windows registry.
If that fails, check this post http://forum.xda-developers.com/showpost.php?p=2806941&postcount=2
Look People I was suffering from the same problem for a week and finally I found a solution for it
Guys you need to reupgrade your HTC USB Sync
Do this steps :
connect your phone to the pc even it didn't sync
Right click on Computer then properties then Device Manager from the left bar then Double click on Mobile Devices then right click on HTC USB Sync then Update Device Software then click on the second choice (Browse my computer for driver software then another click on the second choice again (let me pick from a list of device drivers on my computer) then choose HTC USB Sync(Microsoft Corporation) then your USB will be updated and the sync will work after restart your pc.
Hope I helped you.
Yeah yeah.
MY Dash wont seem to connect properly to my PC Via the required activesync 4.5...
IDK if this is in the ROM, My computer or AS4.5
but when i plug in my phone it MIGHT connect, might not or come up with a malfunction error.
Last time it said Activesync has encountered an error and needs to close or something like that...
But if i reinstall active sync it will work just fine the first time or two
what OS are your running and which active sync? might have a issue between them if you got the wrong one.
taalon927 said:
what OS are your running and which active sync? might have a issue between them if you got the wrong one.
Click to expand...
Click to collapse
Windows XP Home (2001)
SP2 with .net 3.5 installed
Active sync is the one for x86 XP & Vista
not sure i have had similar issues with win 7, but i also noticed there was a update for the driver that seems to have fixed it. maybe check via windows update and see (do it while phone is pluged in) if there is a update for the driver to connect it.
i'm not sure what the issue is but it seems that every rom i flash to aside from the factory rom as soon as i flash outside of it, activesync and wmdc fails to establish any form of a connection whatsoever and i have tried the wm 6.1 by kavana and the 3vo 6.5 rom and after i installing the other roms neither acticsync or wmdc won't connect but reflashing to the factory rom it works i dunno what the deal is, but i do know that after using the Excalibur USPL- CID BYPASS it refuses to conntect even if you don't flash after using this so i attribute the connection failure to the bypass fix
i finally figured out what was keeping my active sync from properly connecting and this might help you out,
active sync needs to have port 900 open to connect, if you open it in the win xp firewall add exceptions for port 900 via tcp and udp even if it's already listed do it, and if you have a secondary program such as mcafee or norton you will need to do the same in that program as well, once the ports have been opened you'll need to reboot, but it should work