Develop Bugs

WM6 & ActiveSync

Hi All.
I have a problem with MS ActiveSync that's driving me mad.
I have Windows 2000 loaded on my work laptop (not my choice but my IT departments) and I'm currently using ActiveSync 4.2 - A couple of weeks ago I loaded one of the latest WM6 roms onto my HTC TYTN with no problems at all - I was very impressed with the basic enhancements and especially the fact that I could at long last recieve a text message notification for voicemail (I'kme easily pleased I know) - So now to my problem.
I tried to connect my TYTN to my laptop to load my BB Connect profile when I got a message that I need to upgrade ActiveSync to 4.5 ???? So, not concerned at this point I download the latest MSI package and started to install ActiveSync 4.5 on my Windows 2000 system... but.... towards the end of the install I got an error message telling me that I cant install ActiveSync because I am missing some DLL files (it doesnt specify which .dll files???)
I've searched everywhere for help resolving this problem but to know avail? So I have 3 questions?
1. Is there a known issue with ActiveSync 4.5 and Windows 2000? If so is there a fix for this?
2. Is there a viable alternative to MS ActiveSync that will work with WM6?
3. Is there a way of Syncing my BB Connect settings with my TYTN without using AciveSync.
Apologies if this is already covered elsewhere on the forum - any help at all would be greatly appreaciated.
Thanks.

One quick google search has given me this post. Give that a go and see what happens?

MAPI32.dll issue...
My wife had a similar issue which was either the mapi32.dll problem or just a fubar ActiveSync. I ran the fixmapi as well as removed most if not all traces of the old ActiveSync (Program Files and registry)
Hope this helps...

FixMapi
Thanks DBaser and MrVanx - I've already tried the FixMapi option but with no success - will try again followed by a sweep to remove any traces of a previous ActiveSync install before re-installing - I'll let you know how I get on.

Sigh....
OK - Tried running FixMapi.exe once again having completely uninstalled ActiveSync 4.2 and deleted the directories from the programmes directory and still I get the same error message? HHEEEeeeeelllppppp.....!!!!! This is driving me mad.... How about just getting the BB Connect settings accross to my TYTN without having ActiveSync installed???? Any Idea's?

Have you tried reinstalling the ActiveSync that came with your PDa and then run the 4.5 installer?
Give that a go...

VM6 requires Active Sync 4.5

Tried all of the above - still no joy!

Can you post a screenshot of the error message and also maybe check the Event Viewer (Start>Run>eventvwr) for Application or System errors that could help me diagnose further?
Wessel.Dk said:
VM6 requires Active Sync 4.5
Click to expand...
Click to collapse
I am aware of this. I was asking the OP to install earlier ActiveSync and then run the 4.5 installer.

try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.

rockky said:
try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.
Click to expand...
Click to collapse
rockky, go back and reread the thread. THis has nothing do do with the PPC. he is trying to install software on the PC.

Still Trying....
All. Thanks for the input so far - if anyone comes up with any more suggestions then please let me know!
I'll keep at it and if I find a solution will add the details to the post.
My IT dept are pretty snowed under as with those in many companies and so my little problem with a missing dll when trying to install a peice of software that has little or no benefit to the company is way way down the priority list.
Thanks again.

More Pain....
So... a short update.. I managed to convince my IT department to upgrade my system to windows XP (SP1 though as SP2 isnt yet supported by them) and guess what happens????
I eagerly await the arival of my new laptop - I get it today - boot it up - go straight to the microsoft website - download the activesync msi file..... hit the install button - and then..... and then I get the missing dll file error...
This is driving me mad? I'm presuming its a 'corporate' image problem or a specific peice of software installed on our laptops thats the issue? Are others having the same problem? and is there anyone out there who has found a working solution? or am I going to have to wait for another release from microsoft and hope that installs?
Alternatively - is there a way of setting up my blackberry connect settings without using active sync??? Can they be exported some other way? from tytn to tytn for example (Yes - I'm lucky enough to have two!)
As ever - any help is appreciated.....

[Solved (quite)] Trouble syncing my PPC with ActiveSync over Bluetooth

Hi everyone!
I have already posted this thread on the Modaco forum but I'm still getting no answer. I'm posting it here. I know there are a few threads about ActiveSync problems but none of them solves my problem!
I'm using an Orange SPV M650 (French branded HTC P3300) for a few monthes now, and I've been successfully syncing it with ActiveSync over Bluetooth from the beginning. At this time, I had created a BT COM port with the Windows Bluetooth stack, configured ActiveSync v4.5 to authorize connections through that port ; then paired my PDAPhone to the computer and checked the "ActiveSync" option that was available in the services listing. I was then able to sync using the ActiveSync application on my PPC.
A few days ago I deleted the USB Bluetooth dongle on my laptop from the "Device manager", it's been installed back successfully on the next reboot BUT now I can't synchronize. The "ActiveSync" service no longer appears in the services list of my computer from the device's BT configuration tool. I only have "Serial port" showing.
Reinstalled ActiveSync twice, didn't changed anything.
What should I do?
Thank you!
(here are a few screenshots, French language used)

Up! Nobody's an idea?

i can only suggest something i do when i have similar problems:
1. uninstall everything involved
2. manually clean up all involved registry keys
sometimes, the remainders of not completely uninstalled programs can cause problems if you install them again.
i never ran into your specific problem, but trying this will at least make you forget your synch problem for the 60mins you are busy.
...and sometimes, above procedure even helps!

I had to reinstall from scratch Windows XP for other reasons and the thing is still not working! I really don't understand, I'm wondering if I'm not doing something wrong... How should I do?

Hey..
Hey found this manual for you..
http://www.htcwiki.com/page/activesync+via+bluetooth?t=anon

Thank you. It's exactly that way that I'm trying! The problem is at step 12, the only service available on my paired computer is a "Serial port", not ActiveSync. I double checked that ActiveSync was properly configured on the correct serial port and it is...

i had this problem with XP, i sorted it out, but cant remembe quite how i did it, i have a feeling it was to do with the COM ports that you use for blueooth. upgraded to Vista and no problems, my suggestion is to go to vista, its much better then XP and everything works.

I have hardware unsupported under Vista (pro-soundcard) and my computer is a little bit too old (512 MB of RAM are fine with XP, won't be with Vista). Anyway I'm okay with XP, I won't change my OS just for an ActiveSync problem.
Anyway I updated my Artemis with the B&B 3.7 WM6 ROM and now it works... Was a problem on the phone I guess.
Thank you for your help

Vista Sync Issues

Hi All, I have a Hermes with WM6 and have just installed Vista Ultimate and am not able to get my Hermes to Sync.
Vista claims it does not recognize the device . . . I have tried via USB & Bluetooth. Any ideas how I can resolve this?
Thanks in advance.

Same thing happen to me the first time what ROM did you use? I just use Fun key rom and everything works great.

Do you have Windows Mobile Device Center installed?

TaurusBullba said:
Do you have Windows Mobile Device Center installed?
Click to expand...
Click to collapse
Even I have wmc6.1 installed, my computer doesn't recognize my Hermes starting from build 1921, it opens it as a storage device only, but no syncing !!, downloading Starbase's ROM right now and will try...

Vista has issues with everything its a pile of *beep*

I am also having similar issues. I just got my new laptop that runs Windows Vista Business and I can get WMDC 6.1 to sync and see the device but it will not load my contacts and calendar onto the latop. Its becoming very frustrating and I'm not sure why it won't sync the data. I'm running the vp3g 3.62 rom on my phone.

Try this...
Click...
Start-> Settings -> Connections -> USB to PC
Uncheck the box "Enable advanced network functionality"
if it is already unchecked, then try checking it. That seemed to work for me when I had problems with WMDC.

Still the same results for me. My phone can connect to the computer... it just won't sync the data.

mercx said:
Still the same results for me. My phone can connect to the computer... it just won't sync the data.
Click to expand...
Click to collapse
+1
vista dont reconize ppc
it say unknow device.
Where we can find the drive?

exactly
festermania said:
+1
vista dont reconize ppc
it say unknow device.
Where we can find the drive?[/QUOTE
I have xda live rom & vista ultimate ... where can I get the driver?
Click to expand...
Click to collapse

Install Windows Mobile Device Center for Vista from Windows Download center. Then everything will work fine. It is my experience.

One thing that might help from my experience:
Take out the microSD card. I had some problems with it inside my phone - no sync. When I took it out everything worked fine! Then I formated my card and problem was solved... don't know what it was all about.

Last month i uninstalled the wmdc and then reinstalled it... i got the connection right but not always...
THen last week i had to reinstall windows and then when i did and update , i got an all new WMDC. This version works fine and good... No issues now...

I have the latest WMDC and have tried everything so far mentioned still and still no sync!?!
Very frustrating.
Any other ideas? Am I missing something really basic.

I have done something right!
After downloading WMDC finally the Jasjam was recognised however when trying to sync the following error occurs:
"Cannot connect with current connection settings. To check your connection settings, select Start, then Settings, then Connections."
So i went to that part of my phone but have no idea what I should be checking!
All help with this is much appreciated (if only things would just work )

Active$ync Error Code: 86000107 (Solution Needed!)

Hi folks,
I am constantly running into problem with activesync no matter what ROM I use. It appears to be syncing, but it doesnt change anything in the device! And in the end it gives an error code 86000107.
I have searched everywhere, and I guess a lot of us have encountered this problem using WM6.1, and I believe this used to be an issue when WM6.0 came out! But I never had this issue with WM6.0 until i upgraded to WM6.1
Here is my setup.
OS: XP
ActiveSync: 4.5
ROM: WM6.0 (back to the basics!)
I sync at work and also at home!
Click to expand...
Click to collapse
Sometimes I get this error message at home, and sometimes at work! So i really cant say this is machine, that is causing the issue!
Solutions that worked for me to fix this!
Uninstall and reinstall ActiveSync
Delete the error showing computers sync partnership in both device and also computer, then resync again
Some people say hard reset works for them, but I think its the same thing as above steps!
Anyhow, if anybody else has any other solutions please post your results! Or maybe there are some ROMS out there that doesnt do this, I would like to know them as well.
Related threads:
http://forum.xda-developers.com/showthread.php?t=371519
http://forum.xda-developers.com/showthread.php?t=377823
Thanks

I currently sync with activesync 4.5/XP at home.........and WMDC/Vista at work.
If I reinstall either existing ROM or a different ROM....and I want to keep the same device name......I have to delete the existing partnerships on each machine before the first sync after reinstalling the ROM........if I do not delete the partnerships first then it will automatically rename my device to something like WMxxxxxxxxxxx.
This is a little different than your situation since I do not get an error message.............but I have found that when activesync or WMDC get flakey....I just reinstall the application and start over.

After I flash WM 6.1 CRC , activesync seems don't detect phone .
Temporary solution : hardreset phone + reset pc .
Now I am Shadow CE fan . Same bug . Same solution. I guess it's WM 6.1 Bug.

chipsxj said:
I currently sync with activesync 4.5/XP at home.........and WMDC/Vista at work.
If I reinstall either existing ROM or a different ROM....and I want to keep the same device name......I have to delete the existing partnerships on each machine before the first sync after reinstalling the ROM........if I do not delete the partnerships first then it will automatically rename my device to something like WMxxxxxxxxxxx.
This is a little different than your situation since I do not get an error message.............but I have found that when activesync or WMDC get flakey....I just reinstall the application and start over.
Click to expand...
Click to collapse
I agree, I have to do the same thing too after fresh ROM install, or else it will pick its own name

I had that error earlier today when I was trying to sync my work email to my device.. I unchecked the box in activesync and let the device delete all the mail... then I checked my email box again in activesyncs settings and everything synced normally again.. it might be a windows 6.1 issue since I too have neverhad this problem before..

answaiksvoltage said:
I had that error earlier today when I was trying to sync my work email to my device.. I unchecked the box in activesync and let the device delete all the mail... then I checked my email box again in activesyncs settings and everything synced normally again.. it might be a windows 6.1 issue since I too have neverhad this problem before..
Click to expand...
Click to collapse
So is this connected to email syncing? This would make a lot of sense as WM6.1 ROMs have had other problems involving MMS, as well as some problems restoring emails and SMSs from backup files. My bet is that in making the threaded SMS, Microsoft messed with some part of the WM messaging program so that everything that touches it is having trouble.
Is everyone who has this problem trying to sync email?

larsuck said:
So is this connected to email syncing? This would make a lot of sense as WM6.1 ROMs have had other problems involving MMS, as well as some problems restoring emails and SMSs from backup files. My bet is that in making the threaded SMS, Microsoft messed with some part of the WM messaging program so that everything that touches it is having trouble.
Is everyone who has this problem trying to sync email?
Click to expand...
Click to collapse
Nope, I don't sync email at all on either of my PCs. Same error. One thing of interest someone pointed out, perhaps it has something to do with the MMS in wm6.1. I will try to flash my phone with wm6.1 no mms over the weekend and post back here (will be using PK9)

Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.

RanDomIze said:
Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.
Click to expand...
Click to collapse
I dont sync emails, but i get the same error! I am thinking it might be calender or something, I remember having lots of issues with syncing when WM6.0 first came out, but then it all went away for some reason.
Oh I always uncheck that adv network thing, it doest fix this error!

Try this.
Whenever I encounter ActiveSync syncing issue,
I rename PIM.vol file to something else (e.g. PIM.bak) and sync again.
Never failed to disapoint me yet.

RanDomIze said:
Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.
Click to expand...
Click to collapse
Thank you RanDomize ! Works for me

Ok this thing is frustrating. I didnt get the error over the weekend as I was syncing only with my home computer. Now back to work again, and get the same god damn ERR msg again!!
Changed to schaps 4.40 beta, still the same if not worse!!

Ive tried everything. Syncing with two computers on 6.1 just doesnt work all together. The code happens one way or another.

hi
I'm running Shadow 2.1 TE and I get the same annoying issue.
Sometimes it goes fine for a few days and suddenly it f***s up.
Seems to be contact issue but I can't keep on reseting contacts.
Pain !!!

wuub said:
hi
I'm running Shadow 2.1 TE and I get the same annoying issue.
Sometimes it goes fine for a few days and suddenly it f***s up.
Seems to be contact issue but I can't keep on reseting contacts.
Pain !!!
Click to expand...
Click to collapse
I know its pain. But here is what seems to help!
Uncheck contacts from activesync options
let the pda sync
disconnect the pda, and connect and sync again
After it synced, check contact back again from sync options and allow it to sync
It wont show the error message now.
Now, if you go sync again with another pc, it will show the error message for that pc. Just have to follow the above steps again, until the error disappers.

Cheers mate,
but sucks to have to do it all the time...
Seems to be coming from certain roms only 'cause I don't have it with another WM6 ROM on an Elf... oh well guess I'll just have to be patient

wuub said:
Cheers mate,
but sucks to have to do it all the time...
Seems to be coming from certain roms only 'cause I don't have it with another WM6 ROM on an Elf... oh well guess I'll just have to be patient
Click to expand...
Click to collapse
Seems to be a problem with WM6.1 ROM's, we will see of Faria's new ROM can fix this!

ai6908 said:
Seems to be a problem with WM6.1 ROM's, we will see of Faria's new ROM can fix this!
Click to expand...
Click to collapse
Nope Faria's new one has the same problem too. Back to WM6.0 for now!!

ai6908 said:
Nope Faria's new one has the same problem too. Back to WM6.0 for now!!
Click to expand...
Click to collapse
for what ???
Disconnect then Delete all connection from your PPC and ActiveSync (Windows PC, Windows PC1, Windows PC2, etc) then try to synchronize again. works for me

ermenzegna said:
for what ???
Disconnect then Delete all connection from your PPC and ActiveSync (Windows PC, Windows PC1, Windows PC2, etc) then try to synchronize again. works for me
Click to expand...
Click to collapse
Yup it works for that time, and then when you sync again, I have to do it all over again! Its pain, so I gave up on WM6.1.

SYNC trouble???? HERE"S THE FIX!!!!

Everyone's having problems lately with the new Roms and sync w/ Vista. I've used this on my last 5 Roms and it has worked every time.for WMDC (vista activesync) to work go into the device ID and name the phone "Pocket_PC" exactly how I typed it........no qoutes. ....oh and BTW make sure your Schaps Config also names the Device Pocket_PC
Let me know if it works for you
UPDATE!!!
ADDED: remove the advanced config program from your phone that works also!!

Any luck anyone?

mossburg44 said:
40+ views and nobody is saying whether is works or not, thanks
Click to expand...
Click to collapse
I don't have anything running vista, but it's something nice to put in the memory banks just in case I ever run across the problem.
Maybe someone will give it a whirl.
Thanks for the tip!

Don't have a Vista box here @ work, but will try it later tonight. I wasn't having as much as an issue with it as some people. Sometimes I would have to kill mobsync and restart it for it to work.... I'll give this a try and see

Haven't had any problems synching with my Vista 32bit but if I do I'll try this..thanks

No Problem with Vista64 SP1
I have my 8525s named as such and have not had a problem synching or flashing with either my Vista64 SP1 desktop nor my Vista32 SP1 notebook. Thanks for your post, however!

This is weird because i have been having this issue lately too. Also my father with the same phone and different computer is having the same issue.
Seems to happen when im switching roms. FYI iv tested many Minella2d roms.

questions from a noob
I just got this phone, and my only other ventures into ROM changing was a Motorola ROKR E6 seems similar but I am trying to figure all of this out without a users manual, software disc, just by reading and trying to download.
My questions are how do I change the name of my phone. When I power on it says that it is pocketpc I already went to microsoft and downloaded the info for viista wdmc but I don't think that the computer recognizes the phone other than the auto play feature.
THanks

Tried your fix and, I am afraid, it didn't work for me. My Hermes still fails to sync after the intial setup.

not yet
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!

followed all steps u said and still no luck
not connecting to my PC is killing me

diegolaz said:
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!
Click to expand...
Click to collapse
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer

mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
it worked perfect! first sync in weeks!!

mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?

stixnstownes said:
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?
Click to expand...
Click to collapse
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.

mossburg44 said:
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.
Click to expand...
Click to collapse
I connected (which i only get to do once and then i have to uninstall device and install again)
WMDC opened but i dont see what you are talking about where i can delete my old partnership
this is what im seeing on my screen
http://i77.photobucket.com/albums/j53/stixnstownes/Untitled.png

if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter

I am not sure if I should post here or under Schaps' rom thread. I have Schaps 4.31 rom. For 4 days now my 8525 stopped syncing with the computer, but in the same time my contacts and my events/calendar on the phone disappeared. I reinstalled the rom again, I reinstalled the Windows Mobile 6.1, with no effetcs. When the computer odes the first sync and set-up it says that I don't have the outlook installed. I have it on the computer, and on the PDA I have the office. So I am kind of stucked. I tried the Pocket_PC ideea, but the only thing now is that the Windows Mobile Center stops working in the middle of syncing, and ... no results.
Thanks for help
Adriciu

mossburg44 said:
if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter
Click to expand...
Click to collapse
it connected once and only once. After that i have to uninstall the device in device manager, unplug the phone, soft reset the phone, plug it in, and let it reinstall the driver. this happens every single time i need to connect to my PC.
VERY frustrating

Vista and sync issues
I have two 8525 phones - under Vista, one would sync, one would not. I kept getting the RNDIS error and unrecognized device. I connected the one that was good, and went to the device manager to get details about the drivers used.
I connected to one that did not connect, and got to the point where I could specify the driver location, pointing it to C:\Windows\WindowsMobile worked for me.