Develop Bugs

Activesync 4.5 Beta 2 installation problems

Hi all,
i know this is a little bit off-topic, but I've posted it here in the Universal forum as it's relevant for those of us that have a Crossbow installation on our Universals.
you need version 4.5 of activesync installed to be able to sync.
there's my problem.
I can't get it to install.
the installer gets to about 95% and then the error message appears:
"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personal or package vendor."
can anyone help with this problem?
without Activesync my Universal is (for my) useless. I need my contacts & calendar!
I'm putting my trust and hope in you - don't let me down!
Thanks!

Have you tried downloading it again from Microsoft's site in case the one you have is corrupt?

mmmm....
....seems an incredibly abvious thing to do!
have downloaded it several times though and from different machines.
have also emptied my TEMP folder on the PC before installation.
still no luck.
bugger!

"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personal or package vendor."
Click to expand...
Click to collapse
Best option run filemon and see what's happening/failing. Try turning off any virusscanner/any other weird app, that might be running buggering up file operations.

symantec
i guess that our corporate virus scanner is interfering.
annoying. the previous installations never caused any problems.
i'll have to see if i can get it to install another way.
i'll post back if i get lucky!
could i install if i do a safe start in windows?

SOLUTION
UPGRADE YOUR WINDOWS INSTALL TO VER. 3.0 download from micros or google it

SOLUTION
UPGRADE YOUR WINDOWS INSTALLER TO VER. 3.0 download from micros or google it

it worked!
i keep getting reminders why i love this forum so much.
thanks to all of you for your help.
i only managed to try the solution today as i've been off work sick.
a HUGE thanks to PDAWHORE (nice name!), his/her tip to upgrade the windows installer software did the trick!
thanks to all and happy PDA'ing...

WM6 & ActiveSync

Hi All.
I have a problem with MS ActiveSync that's driving me mad.
I have Windows 2000 loaded on my work laptop (not my choice but my IT departments) and I'm currently using ActiveSync 4.2 - A couple of weeks ago I loaded one of the latest WM6 roms onto my HTC TYTN with no problems at all - I was very impressed with the basic enhancements and especially the fact that I could at long last recieve a text message notification for voicemail (I'kme easily pleased I know) - So now to my problem.
I tried to connect my TYTN to my laptop to load my BB Connect profile when I got a message that I need to upgrade ActiveSync to 4.5 ???? So, not concerned at this point I download the latest MSI package and started to install ActiveSync 4.5 on my Windows 2000 system... but.... towards the end of the install I got an error message telling me that I cant install ActiveSync because I am missing some DLL files (it doesnt specify which .dll files???)
I've searched everywhere for help resolving this problem but to know avail? So I have 3 questions?
1. Is there a known issue with ActiveSync 4.5 and Windows 2000? If so is there a fix for this?
2. Is there a viable alternative to MS ActiveSync that will work with WM6?
3. Is there a way of Syncing my BB Connect settings with my TYTN without using AciveSync.
Apologies if this is already covered elsewhere on the forum - any help at all would be greatly appreaciated.
Thanks.

One quick google search has given me this post. Give that a go and see what happens?

MAPI32.dll issue...
My wife had a similar issue which was either the mapi32.dll problem or just a fubar ActiveSync. I ran the fixmapi as well as removed most if not all traces of the old ActiveSync (Program Files and registry)
Hope this helps...

FixMapi
Thanks DBaser and MrVanx - I've already tried the FixMapi option but with no success - will try again followed by a sweep to remove any traces of a previous ActiveSync install before re-installing - I'll let you know how I get on.

Sigh....
OK - Tried running FixMapi.exe once again having completely uninstalled ActiveSync 4.2 and deleted the directories from the programmes directory and still I get the same error message? HHEEEeeeeelllppppp.....!!!!! This is driving me mad.... How about just getting the BB Connect settings accross to my TYTN without having ActiveSync installed???? Any Idea's?

Have you tried reinstalling the ActiveSync that came with your PDa and then run the 4.5 installer?
Give that a go...

VM6 requires Active Sync 4.5

Tried all of the above - still no joy!

Can you post a screenshot of the error message and also maybe check the Event Viewer (Start>Run>eventvwr) for Application or System errors that could help me diagnose further?
Wessel.Dk said:
VM6 requires Active Sync 4.5
Click to expand...
Click to collapse
I am aware of this. I was asking the OP to install earlier ActiveSync and then run the 4.5 installer.

try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.

rockky said:
try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.
Click to expand...
Click to collapse
rockky, go back and reread the thread. THis has nothing do do with the PPC. he is trying to install software on the PC.

Still Trying....
All. Thanks for the input so far - if anyone comes up with any more suggestions then please let me know!
I'll keep at it and if I find a solution will add the details to the post.
My IT dept are pretty snowed under as with those in many companies and so my little problem with a missing dll when trying to install a peice of software that has little or no benefit to the company is way way down the priority list.
Thanks again.

More Pain....
So... a short update.. I managed to convince my IT department to upgrade my system to windows XP (SP1 though as SP2 isnt yet supported by them) and guess what happens????
I eagerly await the arival of my new laptop - I get it today - boot it up - go straight to the microsoft website - download the activesync msi file..... hit the install button - and then..... and then I get the missing dll file error...
This is driving me mad? I'm presuming its a 'corporate' image problem or a specific peice of software installed on our laptops thats the issue? Are others having the same problem? and is there anyone out there who has found a working solution? or am I going to have to wait for another release from microsoft and hope that installs?
Alternatively - is there a way of setting up my blackberry connect settings without using active sync??? Can they be exported some other way? from tytn to tytn for example (Yes - I'm lucky enough to have two!)
As ever - any help is appreciated.....

certificate error when running any unsigned apps...

Help!
I was messing around with the Ubuntu on Rhodium stuff that's posted in the Android sub-forum and I think something got corrupted/overwritten on my phone...
I extracted all the files on to a freshly formatted card and ran haret and everything worked file and I eventually got to the Ubuntu desktop. Then I did a soft reset to get back to WM and then the problems started.
I cannot run any unsigned apps whether they are installed on the storage card or internal memory. Whenever I try and run an app I get an error saying "The file blah cannot be opened either it is not signed with a trusted certificate...".
I cannot get back into Android or Ubuntu coz haret is unsigned too.
I cannot even install new apps! When I run the cab file, I get the usual "This program is from an unknown publisher..." and when I select yes for continue it immediately comes up with "Installation of blah was unsuccessful."
Time for a hard reset? I'd really prefer not to if anyone can suggest a better way of getting my phone back to how it was.
R.

Tried installing this?

As I said in my original post, I cannot install any CABs that come from "Unknown Publishers" too and it seems that TP2-AppUnlock is one of those.
Thanks for trying,
R.

there is a setting somewhere for this. i saw it the other day while setting up a new rom.pretty sure

same problem
I have encountered the exact same issue...except that for me it occurred after booting back into WM after trying out the latest android build. Anyone have a solution?
dicko99 said:
Help!
I was messing around with the Ubuntu on Rhodium stuff that's posted in the Android sub-forum and I think something got corrupted/overwritten on my phone...
I extracted all the files on to a freshly formatted card and ran haret and everything worked file and I eventually got to the Ubuntu desktop. Then I did a soft reset to get back to WM and then the problems started.
I cannot run any unsigned apps whether they are installed on the storage card or internal memory. Whenever I try and run an app I get an error saying "The file blah cannot be opened either it is not signed with a trusted certificate...".
I cannot get back into Android or Ubuntu coz haret is unsigned too.
I cannot even install new apps! When I run the cab file, I get the usual "This program is from an unknown publisher..." and when I select yes for continue it immediately comes up with "Installation of blah was unsuccessful."
Time for a hard reset? I'd really prefer not to if anyone can suggest a better way of getting my phone back to how it was.
R.
Click to expand...
Click to collapse

Just found this thread that is supposed to fix the problem: http://forum.xda-developers.com/showthread.php?t=404170
I've already hard-reset my phone so I can't test it...

I too had the same problem but with the HTC hd2. I was trying out a 2.2 rom n the camera wasn't working so I turned off the phone, when I tried going to back android haret wouldn't run .if anybody has a fix to this please let me know.

Hi there,
Have you tried the "Security configuration Manager" mentioned in the thread linked to above?
I can't test it coz I haven't broken my phone again since the initial issue but for future reference I'd like to know if it cures the problem.
Hope this helps,
Richard

Yes i've tried security configuration manager but it still wouldn't work. Does doing the hard rest work? Thanks for the help

Yes, hard reset works.
I've used it on two occasions to fix this problem.
Regards,
Richard

after using config manager i cannot sync with outlook
i am still having the issue with certificates after runnig android and rebooting HD2
any help?
i am in mexico HTC HD2 unlocked if i make a hard reset i am going to loose unlocked feature right?

Installation of cab files throws errors

Hi. I just recently purchased an HTC Touch Pro2 from T-Mobile running WinMo 6.5. That being said, I have not been able to open any cab files on the device to install some software. Basically I'll transfer the cab to the device and attempt to open it. I get one of three messages depending on the app I guess. the most basic is "Installation was unsuccessful" to "Installation was unsuccessful. The program or setting...not digitally signed...trusted certificate" (this was from MobileFTPClient). Installing Opera Mini 5 gives a simple: "Installation of mini5wm.cab was unsuccessful".
Ok, so being a software developer for 10 years I've been looking into some registry values and can't seem to find what I need to get anything to install. If I download from the Windows Marketplace that's all good, but nothing else.
What do I need to do to be able to install cab flils directly? Honestly if I can't get this to work this phone is going back. I moved from an iPhone to this phone specifically so I can install apps and monkey around with the device, but so far I'm done before I started.
Thanks for any info you can give me.

its in one of your phone/device settings to let u download and install apps or cabs not digitally signed. thats all, i believe. just find it and check it off. or look for advanced config cab if u can find it and install that. it has an option in there also to let u download/install whatever..

mullethunter said:
Hi. I just recently purchased an HTC Touch Pro2 from T-Mobile running WinMo 6.5. That being said, I have not been able to open any cab files on the device to install some software. Basically I'll transfer the cab to the device and attempt to open it. I get one of three messages depending on the app I guess. the most basic is "Installation was unsuccessful" to "Installation was unsuccessful. The program or setting...not digitally signed...trusted certificate" (this was from MobileFTPClient). Installing Opera Mini 5 gives a simple: "Installation of mini5wm.cab was unsuccessful".
Ok, so being a software developer for 10 years I've been looking into some registry values and can't seem to find what I need to get anything to install. If I download from the Windows Marketplace that's all good, but nothing else.
What do I need to do to be able to install cab flils directly? Honestly if I can't get this to work this phone is going back. I moved from an iPhone to this phone specifically so I can install apps and monkey around with the device, but so far I'm done before I started.
Thanks for any info you can give me.
Click to expand...
Click to collapse
The cab I have attached may help you...it's some SDK certificates that will allow installation of certain unsigned apps, but I don't know if this is what the ones you're running are requiring and missing. It won't harm anything to try this one, and you can easily uninstall it if it doesn't do the trick

Thanks guys. Sirphunkee - that cab actually installed, but I'm having the same problem. Another forum has suggested that I take the device back to T-Mobile, but it just seems like there's a setting that's not right in the OS. Demandarin - I've looked for various security permissions in the UI with no luck. I've mucked around with some Policy values in the registry per some threads on this forum, but still nothing.
I'll keep trying, and thanks.

So...weird; Opera Mini and Weather Bug (well known apps) wouldn't install, but an SMS notification disable cab installed (from the xda site) as did Evernote (evernote.com). I have no clue what the deal is, but it's getting beyond stupid that I can't install just any cab file.

mullethunter said:
So...weird; Opera Mini and Weather Bug (well known apps) wouldn't install, but an SMS notification disable cab installed (from the xda site) as did Evernote (evernote.com). I have no clue what the deal is, but it's getting beyond stupid that I can't install just any cab file.
Click to expand...
Click to collapse
Have you already installed .Net 3.5? It's a framework that many other programs use (and need) to install, and it's not on the TP2 by default...it's the only other think I could think of that would keep you from installing stuff. Cab is attached, if you don't have it already.

Got it. I installed the Device Security Manager PowerToy and was able to change the configuration there. Opera Mini 5 just installed.
Never would have thought the phone would come that locked down, but so far so good. Thanks for all of the ideas.

mullethunter said:
Got it. I installed the Device Security Manager PowerToy and was able to change the configuration there. Opera Mini 5 just installed.
Never would have thought the phone would come that locked down, but so far so good. Thanks for all of the ideas.
Click to expand...
Click to collapse
Well yeah what's weird is that I never had to use that to get any of those apps installed

For those with update error: 800705B4; 80180080; solution posted

Hey guys. After many frustrated days searching for a solution to "The timer ran out on what we were trying to do.", I found today an official solution posted by Microsoft.
So, for those with either:
800705B4: The timer ran out on what we were trying to do.
OR
80180080: We couldn't update your phone because your operating system might be corrupt.
search for "WPSupportTool" in google (Article ID: 2530409) and download for your Windows PC. (Sorry; can't post links!)
This is the best solution so far to update without erasing/reseting your phone. Enjoy!
From their article:
"Try using the Windows Phone Support Tool. The Windows Phone Support Tool is an application that fixes problems that prevent your Windows Phone 7 from updating successfully. The tool only works for the two error codes listed in the Symptoms section."

How can I use the WP Support Tool on Leo - HD2 > it doesn't have "camera button"

I've also been stuck with 800705B4 for months now. Very frustrating.
I believe I've tried everything...
I can't even unlock my SD card because I also get the 800705B4 error when I try to send the unlocker file via cab sender.
Well, I guess we just have to hope until there's a fix for the 800705B4 on HD2

if i use this tool (WPSupportTool) is it going to erase my phone ?
what about interop-unlock ? am i going to loose it ?
i'll really appreciate your answers

Erase phone: REALLY?? Read the first post:
"This is the best solution so far to update without erasing/reseting your phone."
Remove interop-unlock: highly unlikely, although a few updates do that for anybody.
The obvious answer is make sure you have a backup/restore point (if possible) so you can roll back if something gets messed up.