So recently had a massive storm and my phone got a little bit of water int it ...it was in my back pocket and i was getting the kids out of the car it was enough to make the lock button go haywire and apon turning it off it would no longer turn back on(The touch buttons continuesly turned on and off all night before i could take it to the store). Optus HAS to send it away to HTC for "Repairs" for it being in warranty*cough* what do you think my chances are of HTC actually repairing it.
the second i turned it off i took the sim card out and got the hair dryer to blow down to sorta get rid of the moisture and the lens only fogged for about a min or two
any one else had any experiences with HTC and water damaged devices. or is optus being a pain in the but and just dont want to really let me use my insurance right away?
kibaa12 said:
So recently had a massive storm and my phone got a little bit of water int it ...it was in my back pocket and i was getting the kids out of the car it was enough to make the lock button go haywire and apon turning it off it would no longer turn back on(The touch buttons continuesly turned on and off all night before i could take it to the store). Optus HAS to send it away to HTC for "Repairs" for it being in warranty*cough* what do you think my chances are of HTC actually repairing it.
the second i turned it off i took the sim card out and got the hair dryer to blow down to sorta get rid of the moisture and the lens only fogged for about a min or two
any one else had any experiences with HTC and water damaged devices. or is optus being a pain in the but and just dont want to really let me use my insurance right away?
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they will see that water damaged it, there are 2 options
1-they won't repair it
2-they will repair it but you'll have to pay for it
Put it in a sack of rice for a few days it helps to dry it out.
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Hi all,
My GF has a G2. A few days ago she put it in her cup holder in her car. There was a few mm of water from a degraded fast food cup in the cup holder. She told me that the water might have reached the earphone.
We let the phone dry out for 48hrs and put the battery back in. Initially it worked for about 6hrs with no problems but when she came home from work the phone would only boot into the bootloader. Once in the bootloader I can not select any options nor turn the phone off. Taking the battery out is the only option, but when it's put back in we go back to the bootloader.
I have attached a picture of the bootloader screen. You can see there is some striation on the bottom of the screen. This striation is at the opposite end from where the phone touched the water.
1. is the striation normal? (think I know the ans to that one but...)
2. Can I try anything to get the phone up and running?
3. Would it be worth a warranty replacement call? The White dot behind the battery is still white, but I think the screen could be a give away to water damage.
Looks like water trapped under the screen. Water could have run from one end of the phone to the other, especially if you held it back upright while water was still inside. Or it could have re-condensed in a different spot from where it was submerged.
If water is still trapped under the screen, its obviously not completely dry. I would try to dry it more, you can try the trick of placing the phone in a bag of uncooked rice, or chemical dessicant packs (like the kind some items come packed with that say "do not eat") to help pull the water out of the phone. 2 days does not seems like enough time, if you just tried just air drying it without one of these tricks. Power off until you are more sure the phone is dry, or you are just doing more damage.
Rice is your best bet right now. It can work wonders.
Sent from my T-mobile G2
Rice trick is your best bet. Might be too late now. Should have never turned it back on, and if it was on at the time, should have shut it off immediately till you consulted xda. At least you will know for next time! Good luck! Fyi you didn't need to blur that stuff out.
Sent from my HTC Vision using XDA Premium App
Put it under a 100w lamp or.under something warm, leave for 24hrs
Sent from my HTC Vision using XDA App
Hello
I just purchased a GSM Galaxy Nexus From Google last monday. Got it on wednesday the first thing i did was put a screen Protector on it before booting the phone up.(ArmorSuit MilitaryShield) The phone work great on Thursday no issues what so ever. Then i Friday i went to the gym. Kept the thing in my pocket and wiped my hands before touching anything on the phone. (Waiting for otterbox to arrive)
I as soon as i get out i notice Condensation in the front camera. I soon as i received a text my phone hung up and reboot itself. After loading again to the home screen it hung up again as soon as text pop up again. I after 8 tries i final was frustrated. Took the SIM card out and swipe to the right with my finger to try to see if i could unlock it to the home screen.
I was finally able to get into the phone and turn on airplane mode before it hung up again. After i did that i Sut down phone and put the SIM card back in. Repeated the the same steps. As i turn airplane mode off the phone hung up again! (Seems everyone in the mother had to text me at that moment) I was able to make two phone call's before it lock up, but i couldn't hear them and they couldn't hear me. Called 611 then i was able to hear at&t computer but sound like the speaker was dieing. Then the phone lock up and reboot itself.
So i go into the boot loader. The phone was functioning perfected in the boot loader. Play with it for about 10mins. No hangs up. I found that weird. So i reboot the phone was able to get myself into the Factory reset. After that i did a hard factory reset.
So i call Google and they sent me over to Samsung. Samsung wants to do a replacement. I don't mind doing that i just don't like the fact they need a CC number just in case they have to Charge if the phone was abuseded which it wasn't. Baby the hell out of it. They asking me if the phone came into any touch with liquid. The the only thing i could think of was the solution the screen Protector Company sent. I didn't spray the solution directly on the phone but the direction told me to spray couple of sprays on the side of the SP that was going on the screen. (2 Sprays).
The Samsung rep told me the systoms don't sound like water damage. So after getting off the phone (About 1 hr) i notice the condensation was disappearing from the lens. So i took a quick blow dryer to it for about 30 secs. Turn the phone back on and everything been rock solid (Expect for wifi cutting in and out for some reason) for about 2 days.
So tomorrow Samsung fiance department will be calling me for my CC info. My question do you think i should send it in ? Do you think they will find water damage? Was this water damage ? Does the GSM galaxy nexus have Water Sticker ? I'm not able to find one. (Every where i googled no one had a direct answer)
I'm not trying to rip Samsung off i just don't want this to happen down the road again. If it was water damage ill just deal with it i guess.
I wonder if i don't open the new phone tey send me and just use my old 3gs in till i hear back from them... will i be able to send the Replacement phone back if it was water damage ? Just pay the shipping costs? First time dealing with something like this
What do you think i should do ?
Thank you for any input.
Sorry for the wall of text.
Just Notice i posted this in the wrong section My bad ill ask for mod to move it.
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
WiredPirate said:
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
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Edited.
Looks like your good to me, I don't see any red.
WiredPirate said:
Looks like your good to me, I don't see any red.
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Do you think Samsung will find anything ? Sorry for all the questions. The lens on the front camera was white. Is there stickers inside the phone where the CPU is
I heard there was like 3 water indicators in the phone.
That I couldn't tell you, I've never taken the phone apart so I would only be guessing. You might could find out by looking for a "tear down" of the phone, there should be several online if you do a Google search. Is the phone continuing to function well for you? Besides the wifi?
Yeah its been running great. Just got off the phone with Samsung. I think i just keep this phone. I don't want to pay for repair cost's. If the phone dies in month then i guess it was water damage. I hope there's no corrosion on PCB. I would love to take it apart but i don't want to void the warranty to check. Is there warranty Sticker in there ?
The wifi thing might be my fault. My laptop does that sometimes too. I'm just freaking out. I love the phone. I don't want it too die. Just ran a CPU stability test for about 15mins. No errors the battery was at 42c temp. Went ahead and sut the phone down. Going to wait 15 mins then turn it back on.
hi i recently dropped my One X in the sink (stupid, i know) but quickly turned it off and left it in rice for 2 days. i went and turned it on this morning and the screen just stays black, however after turning it on i received texts etc.. i even tried ringing it and it worked but still the screen stayed black. if i was just to get the screen/digitizer replaced would this rectify the problem?
im not too good with phones so any helps welcome
Same problem, but this is not due to water, I tried to open the phone, when the left side was opened it work now but there are other problems now with mic and gsm network, will try to send it back to HTC
Probably damage in the connection to the LCD. Rice doesn't work very well, dessicant packets are usually needed for full effectiveness.
You'd have to open up and examine the device to figure out what the root cause is.
I know it's to late to say now, but here's a tip my tutor (he's an engineer and programming bloke person).
He once told us, if you ever drop your phone in water get it out immediately and don't press any buttons until its totally dried out, don't know how accurate it is but a little tip I thought I'd share haha.
Sent from my now amazing HTC One X thanks to TeamVenoms ViperX rom
okay so i was playing football and suddenly it started to rain heavily (very) but i managed to get into shade (small) which was also dripping with water so the phone was not 100% safe there either. anyways i wrapped the phone with my hands and put the phone in plastic bag. when i got home and removed the back cover of the phone it was filled with water(somewhat) . anwyays, i put the phone in a bag of rice after that for past 24 hours. should i turn it on now?
should i try to dissamble the phone to dry it. ?
my touchscreen is a bit off the case. .. its not fixed. there are some opening on sides. so as long as mother board is dry? can i still turn on the phone (just to see if the phones working)
you better take it to a service ,that's my advice
From my experience you should not charge it, turn it on try to dry it with hairdryer or something of that kind, put it in uncooked rice for a few hours and pray...
Sent from my HTC One X using xda app-developers app
alright so ill now keep it in rice for 2 days. should i try to turn on then? or is there still some risk?
2 days? Wow mate that's alot of time haha, I think you can
Sent from my HTC One X using Tapatalk 4 Beta
it seems that my brother tried to turn on the phone before i put it in rice. i went to repair the phone the phone only to hear that the motherboard is shot-ed . he said he "could" make it work. so is there any possible way he could repair it . can we repair the short circuited motherboard?
I doubt motherboard can be repaired most of the time they simply change it, Even if they repair it it would cost you too much, better sell it off(if possible) n buy another one
Sent from my HTC One X+ using xda app-developers app
alrighty, i gave it to a local phone repairer and he apparently repaired the mobo. he said he changed power ic mic and network related thing and now the phone is working just fine. it costed me like 1800 rs (30 $) . i still havent paid him (hes a known person and i said ill pay him tomorrow) .
but theres something bugging me, what if the phone's motherboard wasnt damaged at all in the first place? i mean, after the rain incidient i didnt try to switch on the phone (98% sure... maybe my bro tried,...dunno. but anyways, the phones battery was dead). i immediately kept in rice for like 1 and half days. and even when giving him the phone i didnt try to turn on the phone (foolish of me) . so the question is, can he really replace (repair) those parts i mentioned? can the motherboard be really repaired after being shotted by water? or am i just being fooled ?
dragonflame8712 said:
alrighty, i gave it to a local phone repairer and he apparently repaired the mobo. he said he changed power ic mic and network related thing and now the phone is working just fine. it costed me like 1800 rs (30 $) . i still havent paid him (hes a known person and i said ill pay him tomorrow) .
but theres something bugging me, what if the phone's motherboard wasnt damaged at all in the first place? i mean, after the rain incidient i didnt try to switch on the phone (98% sure... maybe my bro tried,...dunno. but anyways, the phones battery was dead). i immediately kept in rice for like 1 and half days. and even when giving him the phone i didnt try to turn on the phone (foolish of me) . so the question is, can he really replace (repair) those parts i mentioned? can the motherboard be really repaired after being shotted by water? or am i just being fooled ?
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Well my opinion : repairing a mobo.....he could have asked hell of a lot more then 30,- ! Its not that much to fall over about. If he replaced it or not.
I fell over in a muddy puddle whilst camping, and my wife checked my shorts pockets before washing them under a field tap. Sadly she checked the same pocket twice, so didn't find my brand new One X
After letting the water drip out (!) I took the mini sim out, then left in it the warm, in rice, and with a couple of gel moisture absorber packets. I'd heard not to use a hairdryer as this might force water deeper in. After 4 days it turned on when I tried, but very black screen. This cleared almost completely over a few weeks, months to almost go, and now a year later down to a small brown streak
So I think that if you are sure it's completely dried out, it is ok to turn on, not if it might still be wet
So I got a friend that just bought a brand new HTC One M8 about 2 weeks ago and his dumb*ss accidentally left the phone outside while it was pouring rain. Here's over here tripping out cause he already put the phone in a bag of rice and left it there for a day and the phone still won't power on. He says when he plugs the phone in, a red light blinks and the battery icon stays on. Is there any way it can be fixed or if HTC can replace/repair the phone?
Water damage is water damage. Something is almost always broke from water. If it won't turn on, his is obviously toast.
As far as warranty, usually only insurance or extra coverage of some sort will cover water. Not usually the basic barebones coverage. He may be out of luck.
I know, crappy . But water is merciless.