Unresponsive screen / bad lag? - Sprint Samsung Galaxy Note II

Since I purchased the Note II, I've noticed that the screen becomes unresponsive for about two seconds. This has occurred numerous times throughout the day. I went ahead and rooted and have tried various ROMs, but still get the same response. It is random. My question to other note users is, have you noticed this, or is it just a bad digitizer maybe? Thought I'd ask around before going thru the trouble of going back completely stock and back to the store. Otherwise, this phablet is just simply amazing. Gone are the connectivity issues I had on the EVO LTE. The screen is awesome, and its quick and fluid...until the screen lag occurs. Any help would be greatly appreciated. Thanks in advance.
Sent from my SPH-L900 using xda premium

Related

Strange issues...

I'm into about week 2 of my first EVO and I love the phone. Yesterday, however, I started to have strange screen issues. I'll try my best to explain:
In some browser pages, forums, and even my home screens the screen will act as though I am rapidly moving it up and down. It is impossible to stop it because it freezes up all the buttons. I figured I had a bad app so I went drastic and hard rebooted my phone. (Which is stock 2.2) Initially it seemed better but it started happening again, even while writing this post...I did not install any apps so I can only guess my screen is bad?
Sent from my HTC EVO 4G using XDA App
I'm having similar problems - see my post about screen gremlins. I'll be watching this to see if anyone has any ideas.
Ok, it happened again for about 2 minutes this time. I studied what it was doing and it seems it is trying to zoom in then out very rapidly. Occasionally jumping to different spots on the screen. Any help?
Sent from my HTC EVO 4G using XDA App
Some of the older Evos had trouble with their screens not being properly grounded, could be that's what yours has. You may want to search for some of the older threads on it to see if that's what it is.
Hmm, I'll look into it. Thanks! Any other ideas or suggestions are welcome as well.
Sent from my HTC EVO 4G using XDA App
Well, that isn't the issue. Read some posts, watched a few videos detailing said issue, tried the tests and downloaded the Multitouch Visualization App just to be 100% positive. Passed all tests.
I have Hardware Revision 0003. Everything else runs flawlessly with the exception of this weird screen issue. Now it seems like it is trying to push "buttons" on its own, pull down the shade, etc.
Kind of frustrated now. It's just so random.
Sent from my HTC EVO 4G using XDA App
Ok, I made a crappy video for you guys to see....
http://www.youtube.com/watch?v=hIK3DlbKKWc
Edit: Added another video with the phone acting slightly different...
http://www.youtube.com/watch?v=FPze7PdNiHE
What is going on?
SpezXVII said:
Ok, I made a crappy video for you guys to see....
http://www.youtube.com/watch?v=hIK3DlbKKWc
Edit: Added another video with the phone acting slightly different...
http://www.youtube.com/watch?v=FPze7PdNiHE
What is going on?
Click to expand...
Click to collapse
Bring it back ASAP.
Sent from my PC36100 using Tapatalk
SpezXVII said:
Ok, I made a crappy video for you guys to see....
http://www.youtube.com/watch?v=hIK3DlbKKWc
Edit: Added another video with the phone acting slightly different...
http://www.youtube.com/watch?v=FPze7PdNiHE
What is going on?
Click to expand...
Click to collapse
Yeah definitely take it back, that's just our phone's Chinese heritage showing through.
So I ended up returning it. They took it back no questions asked and handed me a brand new Evo. Works 100% better.
Sent from my HTC Evo 4G using XDA App.
SpezXVII said:
So I ended up returning it. They took it back no questions asked and handed me a brand new Evo. Works 100% better.
Sent from my HTC Evo 4G using XDA App.
Click to expand...
Click to collapse
i contacted htc a few weeks ago because of this issue. sprint changed their tep policies after i sat waiting for them on the phone for an hour, i found out, if you drop it just one time, it causess the lcd and digitizer to act as if the ribbon cable is lose.....only absolute fix is to have it repaired or exchanged.

[Q] Help Freaking Out

Have a major problem with my screen when turning phone on or rebooting the screen looks fine. But when I get to the actual home screen it's looks crazy with vertical lines on it like a white noise effect but when I shut the screen off and then turn it back on it's gone. It's freaking me the hell out what could be causing it? Is there something wrong with my phone? Is there a setting somewhere that's out of whack? Any advice would be greatly appreciated.
TheUnquietMind said:
Have a major problem with my screen when turning phone on or rebooting the screen looks fine. But when I get to the actual home screen it's looks crazy with vertical lines on it like a white noise effect but when I shut the screen off and then turn it back on it's gone. It's freaking me the hell out what could be causing it? Is there something wrong with my phone? Is there a setting somewhere that's out of whack? Any advice would be greatly appreciated.
Click to expand...
Click to collapse
sounds like a hardware issue, which ROM are you using?
Try reflashing.
Sent from my cm6evo using XDA App
I had this problem right after I flashed a kernel. Try wiping your dalvik and cache and rebooting, thats what fixxed it for me.
I have this same problem, and it only happens with certain kernels. I think it's an Epson thing. My last phone was a Novatech and had no issues and my current one is an Epson. Sometimes it's that crazy vertical line garbage, others times it's horrible tearing. It only happens after a reboot and ALWAYS goes away after turning the screen off and on. I stopped caring about it a while ago because it always goes away.
Thanks guys I rest easy now I was worried I was going to have to deal with sprint.
_MetalHead_ You the man.
TheUnquietMind said:
Thanks guys I rest easy now I was worried I was going to have to deal with sprint.
_MetalHead_ You the man.
Click to expand...
Click to collapse
No prob man. With my last phone I was very limited with which ROMs and kernels I could run. It wouldnt run any AOSP ROM and most if not all HAVS kernels were a no-go. My current one will run anything I want it to run, and runs MUCH smoother and snappier than my last phone. So, I deal with the weird screen thing and I get a phone that blows the socks off my last one. It's a fair trade off IMHO.
Ya I got worried as I'm still at noob status with this whole rooting thing and thought I fried my phone. I tried searching the forums but couldn't find the issue anywhere I had talked to sprint and they told me that it was a hardware issue. Glad that its nothing to worry about. I'm loving the boosted speed that I get from my phone.
Sent from my PC36100 using Tapatalk
Are you running a custom ROM/kernel or are you still stock?
Running cm6.1
Sent from my PC36100 using Tapatalk
Yeah, definitely don't worry about it then. If that's the only issue you're having then let it go, it's not a big issue at all
Have you tried MIUI yet?
No not yet.
Sent from my PC36100 using Tapatalk
Well if you are a fan of AOSP then I recommend at least trying it. I thought I was going to hate it but tried it on a whim and have never looked back.
This is a fairly common issue with cm6.1 rc1.
There's a thread in the cm forums where multiple people are getting the same thing. I would post the link, but apparently I'm too new here.

Menu randomly popping up

Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
Was your battery life terrible, by chance?
I have the telenav app too - I haven't really used it much, I usually use the Google navigation.
However, right after the update, on first boot, Telenav appeared and said "updating" and hung - I had to battery pull, which made me nervous about Telenav on ICS.
And, my first day, I got about 6-7 hours LESS battery life than I had previously.
I'm strongly leaning towards simply uninstalling it.
Barry life great, 10-15 hours on EL29 rooted, CWM. thinking about rooted ff18 w CWM, but love good battery life. I use it all day for work.
Freaking menu spaz is driving me crazy. I'll get rid of it if its a normal problem in low signal areas.
It did it without using telenav as well. Heck, its doing it right now. Very frustrating.
Sent from my SPH-D710 using xda premium
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
Sent from my SPH-D710 using xda premium
rehpot1 said:
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I went a couple of days ago and was told that I was the second person to arrive that morning mentioning an issue with the newest update causing issues. I had 3 problems going on with my phone but this was the main issue. I had unrooted the phone and reset everything before I walked in so I wouldn't have them go through the trouble of doing that and waste time. I told them I have tested many things: flashing roms, modems, even PRLs (I knew the tech, so I was open about these things). I've had this issue for well over a month now and I got used to it but wouldn't mind getting it removed. I have done my own experiments and none seem to resolve it.
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
Next time you go to the store, ask them to have the screen replaced. It could be that it is a faulty screen (sensor wise). I work for an engineering company and it is unbelievable how many new parts arrive faulty or with intermittent problems from the manufacturer.
swaarley said:
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
Click to expand...
Click to collapse
I have had this problem since GB, it seems to happen when you have low signal and on 3G...I hardly use 4G but I have noticed this issue doesn't happen on WIFI...try a day or two without using 3G in the areas where you get low signal and let us know
GH0 said:
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Click to expand...
Click to collapse
I do agree, I have had sprint replace my battery in hopes for this to be the culprit and disappear. No luck but I have seen an improvement in battery life hehehe
Darkfire963 said:
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
hehehe
Click to expand...
Click to collapse
Sent from my SPH-D710 using xda premium
I'm on stock EL29, not ICS. Interesting if it only happens to Some after update if its a suspected hardware issue.
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
This is my thread. Similar problem so I figured I would paste the link here for more reference.
http://forum.xda-developers.com/showthread.php?p=29246442#post29246442
New phone (like new replacement), no more problems.
Sent from my SPH-D710 using xda premium

[Q] Touch screen issue

So I searched this thread, and googled this issue, but found nothing. I've had my s3 for about 2 months and since day 1 it seems that when I press app icons or widgets, (google search for example) nothing happens. Not all the time, but many times I have to press the icon/widget 2 to 3 times to get it to work. I've had 2 captivates and several S2's and never had this issue. I've been on complete stock, stock rooted, and AOKP and it is the same each time. Considering I googled this and found nothing should I consider this to be a problem with the phone I have or does anyone else experience this, is this just how this phone works?
Cdub5 said:
So I searched this thread, and googled this issue, but found nothing. I've had my s3 for about 2 months and since day 1 it seems that when I press app icons or widgets, (google search for example) nothing happens. Not all the time, but many times I have to press the icon/widget 2 to 3 times to get it to work. I've had 2 captivates and several S2's and never had this issue. I've been on complete stock, stock rooted, and AOKP and it is the same each time. Considering I googled this and found nothing should I consider this to be a problem with the phone I have or does anyone else experience this, is this just how this phone works?
Click to expand...
Click to collapse
Have you tried utilizing your warranty? Are you using a screen protector and/or case? There are too many things to list. If you are using a screen protector (or a case with one built in such as the Otterbox Defender) have you tried without the screen protector? If this does not work then a warranty call to AT&T is your best bet.
No screen protector. I'm still under warranty, and I have BB Black tie protection, just wanted to see if this is the norm for this phone or not. Pretty sure I've got a messed up phone, just wanted to see what others had to say. Thanks
Sent from my SGH-I747 using xda app-developers app
That happens to me too sometimes. It's happened to my SII as well. I think it's normal (.. sort of?).

burn in?

Hello,
I've been googling for days in order to avoid a repost out of respect for the community and to avoid redundancy, but my searches have yielded inconclusive results, with varying answers. Additionally, I couldn't find one in this particular subsection of the forum.
My problem stemmed from using Cyanogenmod while the screen is hot. I was texting on maximum brightness while also downloading several files so the entire AOSP messaging app got imprinted on the screen. The keyboard is faint but noticeable. I had a samsung epic 4g before this with similar problems that went away after I completely stopped usage and turned in on one day. The one on my old Galaxy SI was much more severe and visible from reasonable distance. This one is faint but enough to bother me.
Some searches said the handful screen burn in fix will help, other threads say I should just replace my device (I hope not to go through the hassle of that one) and others say that I should leave a white screen on and a few other searches say that such problems do not exist.
If this is a repost I apologize. All help appreciated.
First, have you shut the device off and let it cool down? If not, that could fix the issue. If that doesn't fix the issue, download LCD Test from the market, set it on the white screen, making sure that you keep the backlight on, and let that run for several hours. Sounds like a pain, but it can potentially fix the issue. There are other methods, but try these two first and if they don't work, let me know and we can try something else.
Sent from my SGH-T999 using xda premium
Never had that issue or seen a phone with that issue. never even had anyone come into the Tmo store I work at with that issue. Sounds to me that if you have had it on your past 3-4 phones maybe you should look at adjusting the way your using them.
As far as fixing it. Do the white screen thing or get it replaced
Sent from my SGH-T999 using Tapatalk 2
clninja said:
Never had that issue or seen a phone with that issue. never even had anyone come into the Tmo store I work at with that issue. Sounds to me that if you have had it on your past 3-4 phones maybe you should look at adjusting the way your using them.
As far as fixing it. Do the white screen thing or get it replaced
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
That's odd since this is a fairly common issue among those who use AOSP keyboard. To be frank I had my ex's name burn in on the screen as well because we messaged so much. Poetic justice perhaps.
I have successfully returned the phone and gotten a new titanium grey one. Thank you both.

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