[Q] Touch screen issue - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

So I searched this thread, and googled this issue, but found nothing. I've had my s3 for about 2 months and since day 1 it seems that when I press app icons or widgets, (google search for example) nothing happens. Not all the time, but many times I have to press the icon/widget 2 to 3 times to get it to work. I've had 2 captivates and several S2's and never had this issue. I've been on complete stock, stock rooted, and AOKP and it is the same each time. Considering I googled this and found nothing should I consider this to be a problem with the phone I have or does anyone else experience this, is this just how this phone works?

Cdub5 said:
So I searched this thread, and googled this issue, but found nothing. I've had my s3 for about 2 months and since day 1 it seems that when I press app icons or widgets, (google search for example) nothing happens. Not all the time, but many times I have to press the icon/widget 2 to 3 times to get it to work. I've had 2 captivates and several S2's and never had this issue. I've been on complete stock, stock rooted, and AOKP and it is the same each time. Considering I googled this and found nothing should I consider this to be a problem with the phone I have or does anyone else experience this, is this just how this phone works?
Click to expand...
Click to collapse
Have you tried utilizing your warranty? Are you using a screen protector and/or case? There are too many things to list. If you are using a screen protector (or a case with one built in such as the Otterbox Defender) have you tried without the screen protector? If this does not work then a warranty call to AT&T is your best bet.

No screen protector. I'm still under warranty, and I have BB Black tie protection, just wanted to see if this is the norm for this phone or not. Pretty sure I've got a messed up phone, just wanted to see what others had to say. Thanks
Sent from my SGH-I747 using xda app-developers app

That happens to me too sometimes. It's happened to my SII as well. I think it's normal (.. sort of?).

Related

GNex rebooting randomly

don't know if this is happening to you guys but i've had this phone for a week and a couple of times out of nowhere it just reboots, is not often and i definitively don't play with it much, like right now it was just sitting there at the desk and boom, it rebooted, that's like the second or third time in a week, anybody else experiencing this issue?
i'll be pissed if i have to replace it as i just put an invisible shield on that shinny screen.
It hapend to me to I waS watching a video in flash ...its his first day with me)
Sent from my Galaxy Nexus using Tapatalk
I had the same issue while using juice defender which I originally bought for my s2. It seems to bug the nexus really bad at the moment.
Sent from my Galaxy Nexus using XDA App
Mine has done this twice now I think. At least the reboot is pretty quick, but not great even though.
Sent from my Galaxy Nexus using XDA App
Same here. Returned the 1st phone due to the random reboots and now the new one is starting to reboot randomly too. The phone reboots at least 4-5 times daily.
I've had this happen to me about once a day.
I noticed something unusual while travelling for the holidays: I did not experience a single reboot or hard freeze while having a Rogers SIM card in my phone while in Canada for a week.
Within 15 minutes of returning to the US and inserting my T-Mobile SIM card I had another hard freeze.
This seems pretty systematic, over 8 days with a T-Mobile SIM card I've had about one hard freeze per 24 hours. Over 7 days with a Rogers SIM card, not a single freeze or reboot.
Happens to mine as well every now and then. Today just after I had started it and it was lying on my desk.
Snakehn said:
don't know if this is happening to you guys but i've had this phone for a week and a couple of times out of nowhere it just reboots, is not often and i definitively don't play with it much, like right now it was just sitting there at the desk and boom, it rebooted, that's like the second or third time in a week, anybody else experiencing this issue?
i'll be pissed if i have to replace it as i just put an invisible shield on that shinny screen.
Click to expand...
Click to collapse
I also experienced this when I was on stock rom (4.0.1) but it hasn't happened since I started flashing custom roms 3 weeks ago. on 4.0.3 now and not a single random reboot.
Sent from my Galaxy Nexus using xda premium
done it a couple more times after my last post, seriously thinking about taking it back to verizon, or should i wait for 4.0.3?
Snakehn said:
done it a couple more times after my last post, seriously thinking about taking it back to verizon, or should i wait for 4.0.3?
Click to expand...
Click to collapse
Sounds defective man. I wouldn't sit around waiting for 4.0.3 expecting it to help you out. Just get a replacement if its not a huge inconvenience (although random reboots are a big inconvenience ).
Well i went ahead and swapped it out, fingers crossed for no more issues.
the only thing i hate is that i'll have to install another InvisibleShield
Snakehn said:
done it a couple more times after my last post, seriously thinking about taking it back to verizon, or should i wait for 4.0.3?
Click to expand...
Click to collapse
I would switch it out for another one.
Mine does it only when my battery gets to a certain percentage, usually when it's low. Also notice it when I use wifi Tether app, when I close the program a few seconds later it reboots.
I dont have one myself but have been flashing and re-flashing on my NS4G since the first SDK port of ICS. My own experience and observation has been as follows: Once the official sources were release and the initial source builds began coming out, there was a problem with random reboots and as things were tweaked and adjusted they became less frequent then more frequent again and eventually in the right ROM/kernel combinations have almost entirely ceased. Its most likely a software glitch and until an update or you flash something custom it isnt likely to go away no matter how many times you exchange it....just my thoughts and opinion on it.
Happens to occasionally too... starting to wonder if its not all the phones or maybe just all androids in general
happens to mine when using gallery..but the phone doesnt reboot, it just powers off.....
Here's a funny off topic, after swapping the phone i picked up another invisibleshield from best buy as i had a rewards certificate, thought of using it instead of going through the hassle of shipping with zagg, got home, got my hands washed and ready to install and my invisibleshield package is empty.....
No $h!t so im pissed now and going back to best buy tomorrow hoping they dont think i stole it or something

Menu randomly popping up

Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
Was your battery life terrible, by chance?
I have the telenav app too - I haven't really used it much, I usually use the Google navigation.
However, right after the update, on first boot, Telenav appeared and said "updating" and hung - I had to battery pull, which made me nervous about Telenav on ICS.
And, my first day, I got about 6-7 hours LESS battery life than I had previously.
I'm strongly leaning towards simply uninstalling it.
Barry life great, 10-15 hours on EL29 rooted, CWM. thinking about rooted ff18 w CWM, but love good battery life. I use it all day for work.
Freaking menu spaz is driving me crazy. I'll get rid of it if its a normal problem in low signal areas.
It did it without using telenav as well. Heck, its doing it right now. Very frustrating.
Sent from my SPH-D710 using xda premium
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
Sent from my SPH-D710 using xda premium
rehpot1 said:
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I went a couple of days ago and was told that I was the second person to arrive that morning mentioning an issue with the newest update causing issues. I had 3 problems going on with my phone but this was the main issue. I had unrooted the phone and reset everything before I walked in so I wouldn't have them go through the trouble of doing that and waste time. I told them I have tested many things: flashing roms, modems, even PRLs (I knew the tech, so I was open about these things). I've had this issue for well over a month now and I got used to it but wouldn't mind getting it removed. I have done my own experiments and none seem to resolve it.
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
Next time you go to the store, ask them to have the screen replaced. It could be that it is a faulty screen (sensor wise). I work for an engineering company and it is unbelievable how many new parts arrive faulty or with intermittent problems from the manufacturer.
swaarley said:
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
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Click to collapse
I have had this problem since GB, it seems to happen when you have low signal and on 3G...I hardly use 4G but I have noticed this issue doesn't happen on WIFI...try a day or two without using 3G in the areas where you get low signal and let us know
GH0 said:
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
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Click to collapse
I do agree, I have had sprint replace my battery in hopes for this to be the culprit and disappear. No luck but I have seen an improvement in battery life hehehe
Darkfire963 said:
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
hehehe
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Click to collapse
Sent from my SPH-D710 using xda premium
I'm on stock EL29, not ICS. Interesting if it only happens to Some after update if its a suspected hardware issue.
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
This is my thread. Similar problem so I figured I would paste the link here for more reference.
http://forum.xda-developers.com/showthread.php?p=29246442#post29246442
New phone (like new replacement), no more problems.
Sent from my SPH-D710 using xda premium

Unresponsive screen / bad lag?

Since I purchased the Note II, I've noticed that the screen becomes unresponsive for about two seconds. This has occurred numerous times throughout the day. I went ahead and rooted and have tried various ROMs, but still get the same response. It is random. My question to other note users is, have you noticed this, or is it just a bad digitizer maybe? Thought I'd ask around before going thru the trouble of going back completely stock and back to the store. Otherwise, this phablet is just simply amazing. Gone are the connectivity issues I had on the EVO LTE. The screen is awesome, and its quick and fluid...until the screen lag occurs. Any help would be greatly appreciated. Thanks in advance.
Sent from my SPH-L900 using xda premium

Popping sound on recorded video

I have an issue: I've noticed that there is the odd popping sound on every video I take. It isn't a constant pop-pop-pop, but just every so often at random. But it is present on every video I've taken so far.
Wondering if anyone else has the same issue? Any suggestions?
I am running stock with the Perseus kernel.
Thanks!
I had this happen once. I thought the wind was blowing on the mic.
Do you happen to have a case on your phone? There might be something that taps the case and might be picked up by the speaker as a pop.
Rings, long nails, keys, I don't know the list could go on.
~PsyCl0ne
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Yes, I do have a soft-shell case. I thought it might be that too, but I took it off and did some test filming and got the same result. This is really starting to tick me off now; I've had the phone for 5 or 6 weeks now and have only noticed this. What a pain!
I have also done voice recording using a voice recorder app, and no problems with that.
I tried a different camera app and the videos still have the popping.
No other suggestions?
Ok, just linking a video so you can hear what I'm talking about, in case it triggers something in someone's brain....
Again, this has happened on stock, as well as CleanRom. Different camera apps used. I've tried with data off. I've tried with SD card out. I've lowered system volume to zero. I've removed the case. There is no such issue when speaking on the phone, nor is it present when using a voice recorder app.
Everything else about the phone is perfect, but I'm ready to smash it to bits over this, I'm so pissed off. :silly:
http://youtu.be/mqvavNARGZU
Maybe your hand?
Sent from my SGH-I317 using xda app-developers app
Nope. Hold the phone by the side. But just to be sure, I've let it sit on its own on the table and same thing.
Mine made that same sound only one time. It was during the inning when my son(5yrs) got 3 unassisted outs. Pissed me off
Sent from my GT-N7105
To narrow down a software VS hardware issue, the first thing you'll want to do is restore to stock. No root, no kernel, no nuffin. If the issue persists, that is usually a purdy good indicator of a hardware issue. Should that be the case, a warranty replacement may be your best option. If the issue persists after a replacement, I'd say its a good bet its something in your environment/situation that is causing the popping.
hapticxchaos said:
To narrow down a software VS hardware issue, the first thing you'll want to do is restore to stock. No root, no kernel, no nuffin. If the issue persists, that is usually a purdy good indicator of a hardware issue. Should that be the case, a warranty replacement may be your best option. If the issue persists after a replacement, I'd say its a good bet its something in your environment/situation that is causing the popping.
Click to expand...
Click to collapse
Thanks for that. Yes, at this point I've tried everything I can think of. I don't believe it has anything to do with environment or anything, as it happens all the time. It has been driving me batty for the last week; I've done nothing but obsess over it. I hadn't noticed it before, but once I had, I started looking at every video I've taken since I bought it and found that it has been going on the whole time. I got the phone at the end of January. One of the first vids I took was a cpl of days later, which I put on youtube. I checked that vid out and sure enough the issue is there.
I called Samsung yesterday and got a UPS shipping label from them to send it in. I'm not keen on having to do all the work to unroot and make like I never rooted it, lose it for up to 3 weeks, and (if they send a replacement back), lose the $30 I spent on my Zagg screen protector.
I guess I will try what you've said; restore to pure stock and pray to God. Thanks!
I've installed CM10 and the camera with it is flawless. Why do you think that is?
Sorry for bumping this up, but I've done all kinds of experimenting and have pretty much determined that it is solely a TW based issue.
But what I'd like to ask now is: using Snap Camera, I get the same result (popping noise). However, Snap Camera has a setting for "Use Alternate Mic", which, when I choose that, there is no popping. So the question is: does anyone know how I can make the stock camcorder use the 'alternate mic' like Snap Camera does?
I have no idea where that would be edited.
Please! Thanks!
velveteen71 said:
I've installed CM10 and the camera with it is flawless. Why do you think that is?
Click to expand...
Click to collapse
Does the camera record stereo sound with cm10 too?

burn in?

Hello,
I've been googling for days in order to avoid a repost out of respect for the community and to avoid redundancy, but my searches have yielded inconclusive results, with varying answers. Additionally, I couldn't find one in this particular subsection of the forum.
My problem stemmed from using Cyanogenmod while the screen is hot. I was texting on maximum brightness while also downloading several files so the entire AOSP messaging app got imprinted on the screen. The keyboard is faint but noticeable. I had a samsung epic 4g before this with similar problems that went away after I completely stopped usage and turned in on one day. The one on my old Galaxy SI was much more severe and visible from reasonable distance. This one is faint but enough to bother me.
Some searches said the handful screen burn in fix will help, other threads say I should just replace my device (I hope not to go through the hassle of that one) and others say that I should leave a white screen on and a few other searches say that such problems do not exist.
If this is a repost I apologize. All help appreciated.
First, have you shut the device off and let it cool down? If not, that could fix the issue. If that doesn't fix the issue, download LCD Test from the market, set it on the white screen, making sure that you keep the backlight on, and let that run for several hours. Sounds like a pain, but it can potentially fix the issue. There are other methods, but try these two first and if they don't work, let me know and we can try something else.
Sent from my SGH-T999 using xda premium
Never had that issue or seen a phone with that issue. never even had anyone come into the Tmo store I work at with that issue. Sounds to me that if you have had it on your past 3-4 phones maybe you should look at adjusting the way your using them.
As far as fixing it. Do the white screen thing or get it replaced
Sent from my SGH-T999 using Tapatalk 2
clninja said:
Never had that issue or seen a phone with that issue. never even had anyone come into the Tmo store I work at with that issue. Sounds to me that if you have had it on your past 3-4 phones maybe you should look at adjusting the way your using them.
As far as fixing it. Do the white screen thing or get it replaced
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
That's odd since this is a fairly common issue among those who use AOSP keyboard. To be frank I had my ex's name burn in on the screen as well because we messaged so much. Poetic justice perhaps.
I have successfully returned the phone and gotten a new titanium grey one. Thank you both.

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