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Purchased a HTC DGH 100(good old media link) last week off ebay after checking if its compatible with HTC one X and was under the impression that it is compatible but plays media in a lower resolution.
Received it today and tried pairing it with my Htc one X (i was so excited that I literally wanted to jump) and after trying for nearly an hour, I gave up and called up HTC customer service.
Spoke to a nice lady(sarcasm) over the phone who initially said to me "We are sorry sir, but we do not provide troubleshooting support for HTC Media Link". After a few mins of a heated argument regarding how crappy their customer service is, I finally got to speak to speak to her manager who was very nice(sarcasm again) and told me that htc media link is not compatible with htc one x and after showing them this link
http://www.htcaccessories.com.au/DG_H100.aspx
where "under category and cables" it mentioned htc one x, they agreed that there was a mistake on their website. I have been advised by HTC that they will try getting back to me with a resolution and advised me "we are not promising you anything" like they are warning me.
Will update the post soon with their resolution or any updates on this but just wanted to tell every one pathetic the HTC customer service is.
Crap, and they still havn't fixed the site
their customer service is really bad
i wudnt be surprised if they dont get back to me or fix up their website given how bad they were on the phone.
That's is terrible, HTC should really pull thier fingers out of their backsides and get the accessory released, I've had the dock, media link on order from amazon for 6 weeks now and they have failed to supply them.
I think you have grounds for a refund as it dosent work as advertised, have you contacted the seller?.
Also if it is DLNA can you not try one of the DLNA streaming apps from the marketplace?
Sent from my HTC One X using Tapatalk 2
audiobookman said:
I think you have grounds for a refund as it dosent work as advertised, have you contacted the seller?.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I have contacted the seller but can't blame him as he asked me to check with HTC regarding the compatibility before I buy it. I asked if HTC could do anything to fix it or replace it with media link hd, but they said that they won't and after threatening them about taking this on fb,Twitter etc.. they said they will look into it. Lol, funny how I never use fb/Twitter unless I have a complain against some organization
Sent from my HTC One X using Tapatalk
audiobookman said:
Also if it is DLNA can you not try one of the DLNA streaming apps from the marketplace?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Will give it a try but I dont think it will work coz I did search on google for nearly an hour for a fix but cudnt find a thing
Sent from my HTC One X using Tapatalk
I thought they advertised it originally to allow all hdmi TVs to have DLNA added so you could stream from computers etc - I originally looked at it but got a bluray player instead ( cheaper at the time).
Imediashare lite should find it on your network. Keep us posted
Sent from my HTC One X using Tapatalk 2
audiobookman said:
I thought they advertised it originally to allow all hdmi TVs to have DLNA added so you could stream from computers etc - I originally looked at it but got a bluray player instead ( cheaper at the time).
Imediashare lite should find it on your network. Keep us posted
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
The problem with imediashare is that my tv doesn't have DLNA n the so called media link has a closed software/hardware that doesn't lt the one x connect to media link using any other hardware. They better come up with a resolution or I am going the galaxy way
Sent from my HTC One X using Tapatalk
shahid317 said:
They better come up with a resolution or I am going the galaxy way
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
Your not the first and won't be the last, I'm also thinking of changing, unless htc get s-off and actually release updates to the UK I'm out probo for good. So near yet so far.... The older medialink should be compatible end of there is no excuse for it to be incompatible with future models. Because of this thread I think I will be cancelling my media link as it won't be compatible with future models.
Sent from my HTC One X using Tapatalk 2
audiobookman said:
Your not the first and won't be the last, I'm also thinking of changing, unless htc get s-off and actually release updates to the UK I'm out probo for good. So near yet so far.... The older medialink should be compatible end of there is no excuse for it to be incompatible with future models. Because of this thread I think I will be cancelling my media link as it won't be compatible with future models.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
It really is a shame considering I spent $780 on my new phone and media link only to be told that I have to sort things out myself. Oh and I haven't even started talking about screen flickering which hasn't gone away even after swapping the handset.
Sent from my HTC One X using Tapatalk
Update 15 may 2012
HTC calls me and tells me that media link is compatible and when I ask them to help me fix it, they give up and request for more time to come up with a resolution.
On a sidenote, they are yet to fix up their mistake on the website and worse, they have added a few more phones to the list(like sensation,explorer etc) that I think may not be compatible.
Good going HTC(pun intended)!
Sent from my HTC One X using Tapatalk
Update 15 may 2012
Got a call back again and was asked to update the firmware which I did already. I was then asked to give out the imei of my handset to which I denied and then I was told to provide them with the software/firmware version of one x. After telling them that I have one device with 1.29 and the other with 1.26, they came up with a crappy excuse that it only works with 1.28!!!I then told them that it was ridiculous and they had no idea as to what they were talking and were coming up with crappy excuses. They then advised me that they can only help if I gave them the imei number and when I requested them to put that line in writing and email me so that I could use it for legal purposes I was advised that they will call me tomorrow to help me fix the problem.
Luckily Australian laws are consumer friendly and if not resolved in a few days, I am knocking the doors of the consumer affairs.
Sent from my HTC One X using Tapatalk
shahid317 said:
Update 15 may 2012
Got a call back again and was asked to update the firmware which I did already. I was then asked to give out the imei of my handset to which I denied and then I was told to provide them with the software/firmware version of one x. After telling them that I have one device with 1.29 and the other with 1.26, they came up with a crappy excuse that it only works with 1.28!!!I then told them that it was ridiculous and they had no idea as to what they were talking and were coming up with crappy excuses. They then advised me that they can only help if I gave them the imei number and when I requested them to put that line in writing and email me so that I could use it for legal purposes I was advised that they will call me tomorrow to help me fix the problem.
Luckily Australian laws are consumer friendly and if not resolved in a few days, I am knocking the doors of the consumer affairs.
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
Wierd stuff, HTC never asked me for my IMEI but always for SN
xmoo said:
Wierd stuff, HTC never asked me for my IMEI but always for SN
Click to expand...
Click to collapse
Ah well, they are trying to come up with as many excuses they can. I don't think they will ever resolve this!
Sent from my HTC One X using Tapatalk
There is only one thing you can do:
*hahahahahahahaha @ HTC*
(HTC is really screwing up with the One X, glad I asked a refund in time)
fallenwout said:
There is only one thing you can do:
*hahahahahahahaha @ HTC*
(HTC is really screwing up with the One X, glad I asked a refund in time)
Click to expand...
Click to collapse
Lol, they called me back again yesterday stating that media link IS compatible with one X. Funny how the same guy denied it twice before I asked them to replace it with media link hd. No idea what they are on about
Sent from my HTC One X using Tapatalk
Update 16may 2012
They want me to send my phone back to my carrier to have it assessed.strange how they are trying to fix my phone when they know where the problem lies
Sent from my HTC One X using Tapatalk
fallenwout said:
There is only one thing you can do:
*hahahahahahahaha @ HTC*
(HTC is really screwing up with the One X, glad I asked a refund in time)
Click to expand...
Click to collapse
Again:
*hahahahahahahaha @ HTC*
I feel your frustration.
fallenwout said:
Again:
*hahahahahahahaha @ HTC*
I feel your frustration.
Click to expand...
Click to collapse
Lol
Sent from my HTC One X using Tapatalk
Getting HTC One X working with Media Link
If you upgrade the firmware on the Media Link, this should work.
Steps:
1. Download the HTC Media Link ROM Update for HTC Desire HD (1.11.0.0)
(You have to search for this, as I don't have the right to post links in the forums yet)
2. Hold the power button on the Media Link and then plug it into your PC using the included USB cable. After 2-3 seconds, it should start flashing orange and green.
3. Open the Media Link ROM Update executable file.
4. Follow the instructions on the screen until the Media Link has been updated to ROM version 1.11.0.0
5. Plug in Media Link to TV and use as normal.
hi everyone, I think I found out how to see what manufacturing date you have. I found it in the HTC One S thread. You have to take a look at the Serial Number on your box, starting with S/N. The first four digits are the relevant ones. I have a HT23TTV00312. Like I said, the first four digits. In my case: HT23.
The number 3 means that it's the third month of the year, meaning March. I got this phone replaced for my old One V, that one had:HT24, meaning April. I regret that I sent my April One V back because the March version is even worse, gonna send this one back as well.
People over at the One S thread say this method of seeing the manufacturing date is 90% correct. So can you guys verify this? Do any of you have: HT25, meaning the month may?, I wonder if the may phones have problems like yellow spots.
Thanks!
I'm not sure bout my actual manufacture date but mine is HT23, not much problem except the rubber area gets extremely dark in colour after some use....
I've got HT23 and there is dust under my display and the headphone sound is terrible.
This would mean I already have the march version so it can't get much worse when I'll send it back
absolutely correct it is
my sn is SH25
which means may
and its correct my production is of may as it's already written on. our indian boxes thanks for sharing +
Sent from my HTC One V using xda premium
I have HT24 which is April and I have problems with the following:
-Speaker (I hear a *poc* sound now and then when in a call).
- Too spots of yellow color in the lower part of the screen
- Light leak from the buttons
- Incorrect placement of the back cover of the camera.
Tomorrow I will get my replacement hopefully it will be one made in may.
paarthdesai said:
absolutely correct it is
my sn is SH25
which means may
and its correct my production is of may as it's already written on. our indian boxes thanks for sharing +
Sent from my HTC One V using xda premium
Click to expand...
Click to collapse
Hi, why does your Serial number start with ''SH'' and not ''HT", just wondering. And have you encountered any problems with your One V so far?, because I want a May phone too, Thanks
yes this is my 3rd phone.. and with no problems at all
i think that depends upon country? mine is india so sh
Sent from my HTC One V using xda premium
1ceb0x said:
I have HT24 which is April and I have problems with the following:
-Speaker (I hear a *poc* sound now and then when in a call).
- Too spots of yellow color in the lower part of the screen
- Light leak from the buttons
- Incorrect placement of the back cover of the camera.
Tomorrow I will get my replacement hopefully it will be one made in may.
Click to expand...
Click to collapse
Hey mate.. u already replaced ur phone? rght? does the replacement also has problems? u were telling before u are having a march build that's y ur facing so much problems
Sent from my HTC One V using xda premium
paarthdesai said:
Hey mate.. u already replaced ur phone? rght? does the replacement also has problems? u were telling before u are having a march build that's y ur facing so much problems
Sent from my HTC One V using xda premium
Click to expand...
Click to collapse
Well, I thought that it was march, but it was April. And I've replaced my phone with one from May and I have no problems (it is also imported from Asia). The only problem remaining now is that I cannot use one specific carrier because it is locked. I can use only Vodafone and Cosmote and I need Orange carrier!
1ceb0x said:
Well, I thought that it was march, but it was April. And I've replaced my phone with one from May and I have no problems (it is also imported from Asia). The only problem remaining now is that I cannot use one specific carrier because it is locked. I can use only Vodafone and Cosmote and I need Orange carrier!
Click to expand...
Click to collapse
how do you know it's from may? is it an ht25? thanks
gangsterturk25 said:
Hi, why does your Serial number start with ''SH'' and not ''HT", just wondering. And have you encountered any problems with your One V so far?, because I want a May phone too, Thanks
Click to expand...
Click to collapse
The two first letters indicate what factory the phone has been made in. It's either HT or SH for production units, or MB for repair centre swap units.
First: HT24 - yellow spots
Second: HT23 - yellow spots
Third: (guy in service center give me to choice from 4 pieces of them) SH25 - no problems.
HT mean manufacture in Taiwan, SH manufacture in China.
My is HT25, except some really small light leak from the buttons I don't have any problems with it.
acolazarov said:
First: HT24 - yellow spots
Second: HT23 - yellow spots
Third: (guy in service center give me to choice from 4 pieces of them) SH25 - no problems.
HT mean manufacture in Taiwan, SH manufacture in China.
Click to expand...
Click to collapse
Howdy guys, just bought my One V to replace my desire.
Mine was bought in Calgary, Canada serial SH26 (June manufacture).
Had it since Monday morning, playing with it loooots, no problems so far. I even dropped it on the ice showing one of my speedskaters a burst shot of her corners, no damage!
Sent from my HTC One V using Tapatalk 2
So, I bought my phone from someone like 5 months ago, and it works fine except for two things. First the camera does not focuses on macro o close up pictures. It just doesn't, no matter what I try.
And secondly, something that started recently, the WiFi drops....even next to the router. I read somewhere here that it was a manufacturer problem. So I called HTC and they told me I am under warranty and that I should send my phone to them. Question is:
Will they give me another phone? Something I want but with the same CID (0_44 here) and, how long will they take to fix this? I know these are kinda weird questions but maybe someone is able to answer them. Thanks.
Sent from my HTC One X using xda premium
It would have been more appropriate to ask HTC, no?
BenPope said:
It would have been more appropriate to ask HTC, no?
Click to expand...
Click to collapse
Girl said she couldn't tell me. It "depends on each case" and that's why I come here. Someone might have sent their phone for similar reasons.
Sent from my HTC One X using xda premium
We don't know what country you are in, we don't know what service centre you're referring to, we don't know what stock they have, we don't know what backlog they might have, some of those things change with time, we don't know what other problems they might find. It depends on each case.
I'm not sure how anybody here could be more qualified than HTC repair centre to answer the question.
HTC service in Hong Kong told me typically three business days for the WiFi problem, I don't know if that includes the pick up and delivery days
The girl in the US checked my serial number which would tell her my cellphone is CID_044 right?
She didn't tell me I was gonna pay or that they couldn't fix it cuz it was not bought from USA. Is it safe for me to send it?
Sent from my HTC One X using xda premium
Well HTC__044 is an asian phone, and the international One X is not sold in the US. I've heard that they can't import new motherboards due to some patent infringement, but that may have changed now.
BenPope said:
Well HTC__044 is an asian phone, and the international One X is not sold in the US. I've heard that they can't import new motherboards due to some patent infringement, but that may have changed now.
Click to expand...
Click to collapse
I have read that too. I find it weird that HTC has a global warranty service center in USA. Meaning that they should fix international phones there...right?
Sent from my HTC One X using xda premium
abejoker said:
So, I bought my phone from someone like 5 months ago, and it works fine except for two things. First the camera does not focuses on macro o close up pictures. It just doesn't, no matter what I try.
And secondly, something that started recently, the WiFi drops....even next to the router. I read somewhere here that it was a manufacturer problem. So I called HTC and they told me I am under warranty and that I should send my phone to them. Question is:
Will they give me another phone? Something I want but with the same CID (0_44 here) and, how long will they take to fix this? I know these are kinda weird questions but maybe someone is able to answer them. Thanks.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Well about the wifi its maybe the hardware problem but about the no focuses on macro its not...all of the one x cannot focus on close up even in macro mode...thats the downside of HOX camera....you can check, theres a thread here about camera problem...
martin132014 said:
Well about the wifi its maybe the hardware problem but about the no focuses on macro its not...all of the one x cannot focus on close up even in macro mode...thats the downside of HOX camera....you can check, theres a thread here about camera problem...
Click to expand...
Click to collapse
I thought that too but the thread is full of close up pictures that my phone cannot take.
Sent from my HTC One X using xda premium
abejoker said:
I have read that too. I find it weird that HTC has a global warranty service center in USA. Meaning that they should fix international phones there...right?
Click to expand...
Click to collapse
Well, yes, but if it requires importing a component that would go against an import ban, that would mean breaking the law, and I'm sure you can understand why they might be inclined not to do that.
BenPope said:
Well, yes, but if it requires importing a component that would go against an import ban, that would mean breaking the law, and I'm sure you can understand why they might be inclined not to do that.
Click to expand...
Click to collapse
Hey bro, thanks again.
Called HTC again and they can fix my Singapore Phone because I have GW, or Global Warranty and they have a "certified" GWS or Global Warranty Service Center. So, they'll charge $20 bucks and fix it for free. What do you think?
Sent from my HTC One X using xda premium
Well, sending my phone this week. Hopefully, everyhing will be fine.
Sent from my HTC One X using xda premium
HELP!!!!!!!!!!!!!!!!!!!!!!!!
Hi, i cracked my screen of my one x, need to replace it. I've done it once before, but the shop i sent it to replaced it with a cheap screen and it costed me U$130 including labour.
I would like to get an OEM screen replacement, I should be able to replace the screen by myself. Doesn't look too difficult.
Please let me know.
Also I would like to know where to get a 2100mAh battery from the one X+, heard that it is interchangeable with the one X.
Cheers
Ashwints said:
HELP!!!!!!!!!!!!!!!!!!!!!!!!
Hi, i cracked my screen of my one x, need to replace it. I've done it once before, but the shop i sent it to replaced it with a cheap screen and it costed me U$130 including labour.
I would like to get an OEM screen replacement, I should be able to replace the screen by myself. Doesn't look too difficult.
Please let me know.
Also I would like to know where to get a 2100mAh battery from the one X+, heard that it is interchangeable with the one X.
Cheers
Click to expand...
Click to collapse
Screen (it will work with One X, and its OEM, has beautiful red buttons):
http://www.etradesupply.com/oem-htc...embly-with-front-housing-and-light-guide.html
Whoareyou said:
Screen (it will work with One X, and its OEM, has beautiful red buttons):
http://www.etradesupply.com/oem-htc...embly-with-front-housing-and-light-guide.html
Click to expand...
Click to collapse
I am not sure it's compatible. There are differences between htc one x and hox+ layout.
high_voltage said:
I am not sure it's compatible. There are differences between htc one x and hox+ layout.
Click to expand...
Click to collapse
The screens are the same, the housings are compatible, but you have to file some stuff down, but there are members here who have used the screen I linked on their One X (Endeavor)
Try rounded.com
Sent from my HTC One X using Tapatalk 4 Beta
Hi,
I bought HTC One M8 last night and the first thing I noticed is the red color in the display! It is over-saturated. This problem lead to wrong skin tone in photos.
How can I fix this? I bought the phone because the screen is LCD and it should render correct colors for the end user.
Is it an original htc?
Maybe the screen is broken, or try some apps to adjust it.
Sent from HTC One m8, or maybe not anymore
mr.loverlover said:
Is it an original htc?
Maybe the screen is broken, or try some apps to adjust it.
Sent from HTC One m8, or maybe not anymore
Click to expand...
Click to collapse
Was it new from HTC or a carrier store? was it used? was it a refurbished?
Its entirely possible that it could have been repaired with an uncalibrated screen or something like that.
I bought it from a dealer like Best Buy in the USA. It is a new device.
I will pass to the dealer and double check the test model in the store.
Salah9 said:
I bought it from a dealer like Best Buy in the USA. It is a new device.
I will pass to the dealer and double check the test model in the store.
Click to expand...
Click to collapse
iirc This phone, the M7 and a few of the HTC EVO line had some instances of this happening at first - and clears up after the first few days. Maybe do some searching here or Google?
I did my homework two days ago. I found users complained about the red color saturation in HTC Evo but no one mentioned the screen will be OK within couple of days. I will give it a week.