Related
So ****in tired of t mobile bull****.. looking for other options.
has anyone here used their galaxy s2 on simple mobiles network?
how is speed of your 4 g?
is it straight up 60 plus tax or are there any other hidden fess...
I'm glad you asked! You're in the right place! I've been with Simple for almost two years. Absolutely wonderful Service. The speeds are really good for 3g and 4g. I used to be on the 3g plan and switched to 4g to check it out. It's really good but when I had the S2 on T Mobile it just seemed a little quicker. Probably because Simple hasn't leased the higher or faster speed towers? Nonetheless i've converted many of my friends and family to it and never experienced a drop call. I've been all the way to Ohio and new York city with it and works amazing. There are no taxes with the program. You can even pay online and they will never charge you any "Service fee" or whatever nonsense. You'll love it. Trust me. No need to let your phone unlocked either. Let me know if you have any other questions! Sorry if I sound a little excited, I'm just glad someone has seen the proverbial light and is thinking of switching.
Sent from my SGH-T989 using XDA App
Oh and i've had nearly every Service under the sun including Boost, Page Plus, H2o, Virgin Mobile, and of course Simple. I'm not talking out of my ass. I've always seemed to come back to Simple when testing out other services. It's always my back up plan
Sent from my SGH-T989 using XDA App
i personnaly have att and tmobile and like att more
Sent from my SGH-T989 using XDA App
Hey nexicon, are you able to take an existing number and port it to simple?
Sent from my SGH-T989 using XDA App
thanks for all replys..att is out..my girl has them with her skyrocket and its way overpriced for service...
@nexicon im with tj bunch on can you port over to simple mobile? i looked over thier website cant find it though...
im so sick of the bull that happens with tmobile...ive been charged 10 extra a month for something ive never signed up for past 3 months..just got credited..
returned a black sammy s 2 ...they sent me a white one. with no back. and not even notifing me of the color change.so now i have a black back with white phone...its like me sending the check this month with no dollars and just the cents ...****tards i swear
Yes you can port a number to simple mobile. However, they have the worst customer service ever. I used to have 2 phones with simple mobile and they charged to $40 to recharge my account but the pin number that was sent to me via email was invalid for both of the accounts and they won't believe me. They could check that I have used ZERO msgs, minutes, data in 20 days because my phone doesn't work but they failed to help me out. They would hang up on my when I would ask for a supervisor and when I finally got hold of supervisor, she emailed me another pin numbers for both of the lines and they didn't work AGAIN. I ended up paying more to simple mobile then I saved.
audi_on_u said:
So ****in tired of t mobile bull****.. looking for other options.
has anyone here used their galaxy s2 on simple mobiles network?
how is speed of your 4 g?
is it straight up 60 plus tax or are there any other hidden fess...
Click to expand...
Click to collapse
Could have worded that a lot nicer. No need for that.
Sent from my SGH-T989 using xda premium
Yeah customer service sucks, but not bad it's 60 flat out No fees, that's 2gig and united talk and text I left and got T-Mobile 30$ 5 gig plan using my Google voice number and groove ip for my calls winning, and I get a callertune
Sent from my SGH-T989 using xda premium
Had simple mobile for about 2 months and there speed on the gs2 is nowhere near the same. T-Mobile customers have a higher priority on the towers, I now use the $70 monthly 4g plan for 5gig of data
Sent from my SGH-T989 using xda premium
Sorry for the late reply. Customer Service DID suck in the beginning. I had a nightmare porting my Number the first time only to find out it was a bad SIM. But now they have improved a lot and could use some improvement but I always tell people, it's a prepaid company so never expect them to bend over completely backwards for ya. They have limited resources to help out their customers compared to postpaid companies that have boatloads of capital behind them. I'm saying all this because i've worked at many of these local Cell phone stores and my friends own many.
And like I said earlier, t mobiles 4g speed was faster than simples but it's so worth it considering no surprise charges and headaches. They will port your Number when you call them. Make sure you have your previous account number and passwords and it should be ported asap. I've never had to contact customer Service after I ported my Number so take that from me. Best of luck.
Sent from my SGH-T989 using XDA App
Oh and worst customer service now goes to H2O. I hope they burn. Never lasted so short with any company..
Sent from my SGH-T989 using XDA App
had tmobile for over 6 months on my vibrant, with no problems, i was enjoying the 40 dollars a month plan, i switched back to tmo for the sgs2 but im considering going back to simple mobile plan.
Any of you been throttled yet on simple? I'm positive their 2gig plan is the same as T-Mobile's $60 2gig plan. Why would T-Mobile give simple customer (a tmobile reseller) a better deal than they give their own customers?
Sent from my Hercules using XDA App
The worst customer service has to be AT&T. I ended up paying over $1000 thru a year for a phone which I had returned and service I never used. They would tell me to fax them a copy of return and when I would fax it to them, they would tell me they couldn't find my fax due to thousands of faxes they get everyday.
I could care less about the money but the special team they had handling my case was also very rude to me. Then I created a Facebook page complaining about how bad their service is, and very next day I received an email from one of their customer relations manager. All the sudden she was able to find my faxes and reimbursed the money. By that time I was so upset by the fact that they treated me like a thieve. After getting all my money back, I called T-Mobile so I could switch. BEST THING-> T-Mobile even paid for my ETF for 3 phone lines that I brought to T-Mobile, in addition to free phones.
funziebear said:
Yeah customer service sucks, but not bad it's 60 flat out No fees, that's 2gig and united talk and text I left and got T-Mobile 30$ 5 gig plan using my Google voice number and groove ip for my calls winning, and I get a callertune
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
So what plan do have by the way? What is your monthly total?
U dont pay for minutes? thanks in advanced.
Sent from my SGH-T989 using XDA App
I have the walmart 5gig 100 min but i use google voice for my calls so i pay 30 bucks not bad if u get the system down i usw groove ip with my google voice works prwtty good
Sent from my SGH-T989 using xda premium
Oh wow, nice!! Too bad im locked in for 2 years...im guessing thats a month to month plan right? Where could i see those? At the walmart website?
Sent from my SGH-T989 using XDA App
Yeah walmart website and it's month to month I don't like contracts
Sent from my SGH-T989 using xda premium
jordanishere said:
Any of you been throttled yet on simple? I'm positive their 2gig plan is the same as T-Mobile's $60 2gig plan. Why would T-Mobile give simple customer (a tmobile reseller) a better deal than they give their own customers?
Sent from my Hercules using XDA App
Click to expand...
Click to collapse
Why? Simple, look at Boost Mobile. When they first came out and initiated the unlimited trend many people we're skeptical and people who had Sprint used to ask what was the catch? I told them there was none. People don't realize you are not on a contract and pay for your phone up front and taxes are usually included in the monthly bill. With a contract they tend to give you more privileges and tend to make sure your problems are dealt with them instead of the manufacturer, like give you a replacement phone instead of sending it to Samsung. But with no contract you have to usually send it in yourself. Sprint and other postpaid companies make lots of extra money selling you all sorts of erroneous services and stuff. There are many people blind to the way of prepaid and foolishly think it's better to stick paying an outrageous bill instead of saving money on the same thing without contract. It's the stigma really. And many people are stubborn too. That's why.
Sent from my SGH-T989 using XDA App
As I continue to struggle with poor 3g service on my SIII in the (614) area a thought came to mind " WE ARE PAYING FOR PREMIUM DATA" and we are getting 3g service..mmmmm
And yes I know what you are saying " we knew from the beginning that the SIII only had 3g for now" BUT WE ARE PAYING FOR PREMIUM DATA! and yet we still bought it. So should Sprint issue a small credit our way? I THINK SO...won't happened but I THINK SO..
We are dumb lol unless you got lte coming to your city soon!
xBryan said:
We are dumb lol unless you got lte coming to your city soon!
Click to expand...
Click to collapse
Not any time soon for me. So yes.. I'm dumb.
This is why I left Sprint and we to t mobile. Having a much better experience so far
Sent from my SGH-T999 using xda app-developers app
Sprint doesn't even provide 3g data. Constantly getting less than 0.5mbps is awful, especially in a large city like DC
was telling a co-worker thursday that he should call & see if they will wave it for him. i have been getting the $10 credited back on my bill since they started this with the evo i believe. worth a try.
mankoorb said:
was telling a co-worker thursday that he should call & see if they will wave it for him. i have been getting the $10 credited back on my bill since they started this with the evo i believe. worth a try.
Click to expand...
Click to collapse
Nice I'm trying that tomorrow. Thanks
Your dumb. I just left sprint and am paying $45 a month with no contract getting 4 mb down when I could barely get half a meg download in this area with sprint. With unlimited minutes and text gsm style with straight talk. You know what I'm still not happy. Gonna get a phone that supports both t-mobile and at&t 4g so I always have a choice. Let sprint worry about selling 20 billion dollars worth of iPhones while I get a better deal with my service.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
r3a1ist said:
Your dumb. I just left sprint and am paying $45 a month with no contract getting 4 mb down when I could barely get half a meg download in this area with sprint. With unlimited minutes and text gsm style with straight talk. You know what I'm still not happy. Gonna get a phone that supports both t-mobile and at&t 4g so I always have a choice. Let sprint worry about selling 20 billion dollars worth of iPhones while I get a better deal with my service.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Right behind you. Sprint is ripping people off. I will be switching to verizon hopefully as soon as someone confirms the S3 world capabilities with a sim swap. I pay way too much to not be use my data
Sent from my SPH-D700 using Tapatalk
Man that sucks for you guys, I left sprint for slow service too, I like their phone and customer service but their network is too slow
Sent from my SGH-T999 using Tapatalk 2
kryptoniteman said:
Right behind you. Sprint is ripping people off. I will be switching to verizon hopefully as soon as someone confirms the S3 world capabilities with a sim swap. I pay way too much to not be use my data
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
I just left Verizon after several years of service. Their ceo is currently insane and you will pay out of the ass. Go tmobile.
Sent from my SGH-T999 using Tapatalk 2
I was dumb for two years on Sprint after the premium data thing, getting an Evo 4G and Evo 3D, neither of which had 4G WiMax in my area, and slow ass 3G speeds of about 1mbit on a good day.
I have an HTC Thunderbolt on VZW at work and I have LTE in my city. Getting upwards of 20mbit down on that, and 2mbit+ on 3G, and we get 22% discount for personal lines from my job for VZW...so yeah...the day my GS3 comes in for VZW, I'll be dropping Sprint (finally). I've had it with all these empty promises. I'll pay an extra couple bucks a month for good service and limit 5GB data.
I considered TMobile and AT&T but neither of them have 4G here. I don't think they even have fauxG.
kryptoniteman said:
Right behind you. Sprint is ripping people off. I will be switching to verizon hopefully as soon as someone confirms the S3 world capabilities with a sim swap. I pay way too much to not be use my data
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Yep,that's why i just switched to Verizon!!! Tired of sprints Bullsh*t. Now i will have one of the best phones on one of the best 4G networks, and its only $30.00 more per month about $1.15 cent extra per day, Easy decision for me!!! Unlimited talk, text, 4GB of data, and free Mobile Hot spot, $110.00 with insurance for $6.99 with $99.00 deductible $116.00... Sprint insurance is crazy high... Verizon just changed their plans again, Now all plans are called (shared plans) even if you have just one line like me.
Shared Plan(s) Monthly Account Access
Share Everything Unlimited Talk, Text & 4GB $70.00
Item Description Quantity Your Price
Samsung Galaxy S III 32GB in Blue 1 $249.99
Your Plan
Share Everything Unlimited Talk, Text & 4GB
Monthly Line Access $40.00
Plan Features
CALLER ID
BUSY TRANSFER
3-WAY CALLING
CALL DELIVERY
CALL WAITING
NO ANSWER TRANSFER
CALL FORWARDING
RTR/UC TRIGGER ALP $0
EMAIL TRIGGER ALP $0
DATA PROVISION ALP
TXT MSG W PER MSG CHARGES
MOBILE HOT SPOT TRIGGER $0
BASIC VOICE MAIL - $0
TEXT MESSAGING
DYNAMIC-PRIVATE IP
TEC ASURION $6.99
MOBILE HOTSPOT 4G PROVISIONING
RTR FOR ALP
4G APPLICATION ACCESS
4G INTERNET ACCESS
VERIZON APPS $0
EMAIL ACCESS PDA $0
SDM REMOTE QUERY ENABLED
4G PROVISIONING $0
STREAMLINED BILLING - $0
USA ONLY NO ROAM - $0
PICTURE MESSAGE PROVISIONING
OTA SOFTWAREUPDATE-$0.00
ELECTAGREE 2YR AGREEMENT-$0
Additional Items
HOL: SAM I535 SHELL 1 $29.99
DFILLSIM3FF-A $0.00
Shipping Fee $0.00
Order Subtotal Today $ 279.98
Sales Tax* $ 19.60
Shipping $ 0.00
Order Total Today $ 299.58
Total Monthly Charges** $ 116.99
we are dumb my friend
Its too bad that Boost mobile has such poor coverage and the same goes for the Walmart brand and Virgin so my hope is that Boost gets their act together and give them a try. At&t, T-mobile and Verizon are over priced so our options are few.
How you figure T mobile is over price? Lol anyway while people say T mobile aren't a real 4g speed Company. I'm very satisfied with the speeds I get! Feel bad for you guys. 1mb down is so my g1 days
Sent from my SGH-T999 using xda premium
It's cheap, unlimited, and fast enough for most things. 4G is coming to my area in the next couple of months. For me, there isn't a better option.
cwalker29 said:
How you figure T mobile is over price? Lol anyway while people say T mobile aren't a real 4g speed Company. I'm very satisfied with the speeds I get! Feel bad for you guys. 1mb down is so my g1 days
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I feel I may have offended you with my T-Mobile is too expensive comment and I'm sorry for that but THEY ARE!! $125.00 for so called unlimited up to 10gigs for one line??? Come on!!
I left Sprint a month ago after 4 years and came to AT&T. Never been happier
Sent from my HTC One X using xda app-developers app, soon to have SGS III Tomorrow!
Looks like TMo has a good deal right now with unlimited minutes & text with 5GB data for $95/mo. The main problem I have with TMo though is that they throttle you after your cap. I'd rather be charged $10 and continue to dl at ridiculous speeds.
Got an email this weekend about a good deal on Galaxy SIII, got it today over the phone with CS.
New TMobile Galaxy SIII for $229.99 (10% discount + waived $35 activation fees) via private channel. New activations, add a line and eligible upgrades. See flyer for promo code and phone # to call. Offer not redeemable online or at the store.
mention website student rate on the phone to redeem the promotion.
http://www.wirefly.com/content/t-mo...n=wirefly&refcode1=&agent=&eid=&zipcode=80120
I don't mean to thread jack but Wirefly has a really great price as well.
I used Wirefly to get mine for $199.99 tax free with free shipping and the process was VERY seamless. Before finalizing my order through them I even went into the T-Mobile store near me to see if they could match the price or even find anything fishy with the deal that I should be weary of. The salesman looked at his system for a bit and went through the order process on Wirefly with me then said "I'd hate to give business away to another merchant but we can't beat that deal and it looks 100% legit to me. If I were you I would go with that deal also."
So I ordered it through Wirefly right there on the spot. I chose the option to upgrade the phone while keeping my current plan and my phone arrived within 3 days with a final price of $199.99. The salesman even had me return to the store when I received my phone so he could give me a micro sim card for it free of charge.
I was nervous about going this route but I can honestly say that I would do it again in a heartbeat and plan on using them for future upgrades, assuming their prices remain cheaper.
sn0warmy said:
I don't mean to thread jack but Wirefly has a really great price as well.
I used Wirefly to get mine for $199.99 tax free with free shipping and the process was VERY seamless. Before finalizing my order through them I even went into the T-Mobile store near me to see if they could match the price or even find anything fishy with the deal that I should be weary of. The salesman looked at his system for a bit and went through the order process on Wirefly with me then said "I'd hate to give business away to another merchant but we can't beat that deal and it looks 100% legit to me. If I were you I would go with that deal also."
So I ordered it through Wirefly right there on the spot. I chose the option to upgrade the phone while keeping my current plan and my phone arrived within 3 days with a final price of $199.99. The salesman even had me return to the store when I received my phone so he could give me a micro sim card for it free of charge.
I was nervous about going this route but I can honestly say that I would do it again in a heartbeat and plan on using them for future upgrades, assuming their prices remain cheaper.
Click to expand...
Click to collapse
I just called T-Mobile and asked why it was $329 when everybody else had it for $199. She said that it just is. I told her that I'd be buying a Galaxy Nexus straight from Google instead of extending my contract. She then transferred me to the "save" department where they instantly quoted me $186 before shipping and taxes. Ended up paying $211 and some change for express shipping and taxes and had the upgrade or activation fee waived.
I called and asked to be transfered to the "loyalty department" ended up paying 300 but they waived my upgrade and shipping fee AND credited my account 200$. Basically only paid 100 for the device
Sent from my HTC Sensation using xda premium
Sounds like there are all sorts of ways to get the S III for $199 or less with T-Mobile. Just have to be smart about it.
Wow Loyalty Department is awesome. I called them up and spoke to a nice guy about my situation. and Got a hell of a deal for a blue 32Gb GS3. I explained to the gentlemen that my wife wants to move to At&t and being with tmobile for 10 years I didn't really want to go but a friend of hers would hook us up with gs3 phones for $150 each and lower a monthly. The customer service was eager to help out to keep us with tmobile. after a few minutes on hold he came back with offering me a blue 32gb SGS3 for $120 and waving the over night charge plus saving me $50 on my monthly bill. also one of my phone are able to still upgrade next month. I'll save that for the next big thing in a few months. I love tmo. they know how to keep me as a valued customer. at the end of the phone call I asked him how soon will I have my new 32GB GS3. he said I should have it tomorrow when I get to work.
I should change my signature now... so happy
iGoOsE76 said:
Wow Loyalty Department is awesome. I called them up and spoke to a nice guy about my situation. and Got a hell of a deal for a blue 32Gb GS3. I explained to the gentlemen that my wife wants to move to At&t and being with tmobile for 10 years I didn't really want to go but a friend of hers would hook us up with gs3 phones for $150 each and lower a monthly. The customer service was eager to help out to keep us with tmobile. after a few minutes on hold he came back with offering me a blue 32gb SGS3 for $120 and waving the over night charge plus saving me $50 on my monthly bill. also one of my phone are able to still upgrade next month. I'll save that for the next big thing in a few months. I love tmo. they know how to keep me as a valued customer. at the end of the phone call I asked him how soon will I have my new 32GB GS3. he said I should have it tomorrow when I get to work.
I should change my signature now... so happy
Click to expand...
Click to collapse
Not bad.
Sent from my SGH-T999 using xda premium
iGoOsE76 said:
Wow Loyalty Department is awesome. I called them up and spoke to a nice guy about my situation. and Got a hell of a deal for a blue 32Gb GS3. I explained to the gentlemen that my wife wants to move to At&t and being with tmobile for 10 years I didn't really want to go but a friend of hers would hook us up with gs3 phones for $150 each and lower a monthly. The customer service was eager to help out to keep us with tmobile. after a few minutes on hold he came back with offering me a blue 32gb SGS3 for $120 and waving the over night charge plus saving me $50 on my monthly bill. also one of my phone are able to still upgrade next month. I'll save that for the next big thing in a few months. I love tmo. they know how to keep me as a valued customer. at the end of the phone call I asked him how soon will I have my new 32GB GS3. he said I should have it tomorrow when I get to work.
I should change my signature now... so happy
Click to expand...
Click to collapse
Yea t-mobiles been great to me. I have five lines and the next set of full up grades is dec and feb. Well i called tmobile told them to transfer me to customer loyalty. And after a bit of talking with the women ( sounded hot so hot) she said i will give u the s3 for 360 and also got the 50 dollar mail in rebate which is cool so actually paid 310 for phone and it was at my house in 3 days. She just said i see u are a valued customer with 5 lines and always pay your bill sir we want you ro stay . Anyways im happy customer...also even tho she called it an upgrade she said it will not affect my actual upgrade i think because i extended my contract. But thats cool cuz i have been with tmobile forever anyways. So when december comes around i can get whatever is badass at that time
Lizzy345 said:
Got an email this weekend about a good deal on Galaxy SIII, got it today over the phone with CS.
New TMobile Galaxy SIII for $229.99 (10% discount + waived $35 activation fees) via private channel. New activations, add a line and eligible upgrades. See flyer for promo code and phone # to call. Offer not redeemable online or at the store.
mention website student rate on the phone to redeem the promotion.
Click to expand...
Click to collapse
I just signed up for Tmo on July 5th and called them about this code. They said its a student code and wasnt able to apply to my account since I'm not a student. Has anyone else been succesful adding this code to their account?
just got off phone with customer retention they are able to offer the gs3 for 179.99 that price is only through customer retention need to call them to get it
Are you sure 179?... I paid 120 for the 32gb..
Sent from my SGH-T999 using xda app-developers app
iGoOsE76 said:
Are you sure 179?... I paid 120 for the 32gb..
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
How much is your monthly bill before and after?
iGoOsE76 said:
Are you sure 179?... I paid 120 for the 32gb..
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I think it depends how long you have been with them plus if you pay your bill on time every month and stuff. Little variables cam change the price drastically. Just a thought?
Sent from my SGH-T999 using xda app-developers app
chrisram88 said:
I think it depends how long you have been with them plus if you pay your bill on time every month and stuff. Little variables cam change the price drastically. Just a thought?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
All that stuff is taken in to consideration as well as how many credits/promotions you are/have received in the past months.
Sent from my SGH-T999 using xda premium
So is it better call retention or loyalty department? I is there a difference or does it matter thanks.
Sent from my SGH-T959 using xda premium
Rayn1328 said:
So is it better call retention or loyalty department? I is there a difference or does it matter thanks.
Sent from my SGH-T959 using xda premium
Click to expand...
Click to collapse
It's the Same department. When you dialing 611 and operator prompts you to select why you are calling just say "Cancel". That connects you directly to them.
Sent from my SGH-T999 using xda app-developers app
Monthly bill went from 250 to 200 for all 3 phones. 2 of them with 5gb with hotspot and the 3rd 2gb all unlimited text and min..
Sent from my SGH-T999 using xda app-developers app
When you guys upgraded via retentions, did they make you change your current data plan? I have the grandfathered 5 GB $30 data plan and I don't want to lose it. When I upgrade online it doesn't make me change it but obviously it's a lot more expensive.
aNYthing24 said:
When you guys upgraded via retentions, did they make you change your current data plan? I have the grandfathered 5 GB $30 data plan and I don't want to lose it. When I upgrade online it doesn't make me change it but obviously it's a lot more expensive.
Click to expand...
Click to collapse
It all depends if that plan will still be available with the offer they give you. Just say you wanna keep it and see if they agree.
Sent from my SGH-T999 using xda app-developers app
aNYthing24 said:
When you guys upgraded via retentions, did they make you change your current data plan? I have the grandfathered 5 GB $30 data plan and I don't want to lose it.
Click to expand...
Click to collapse
I was in the same situation. Heidi gave me $5 off my data price per month. I asked her several times if my 5gb status would change and she assured me it would not. Ask nicely.
So I bought my phone a little over a month ago. In the process I specifically asked the T-Mobile rep. what hidden charges or connection fees I'd be hit with. Naturally she responded "None". I thought "O.k. $100 a month for unlimited everything isn't too bad at all.", seeing as where I live I have no problems with service whatsoever. Then my first bill just came in the other day............and I'm still in shock. It was a grand total of $296 and some change. I thought, "What in the hell am I paying for again?" I'm damn near willing to take the bad mark on my credit just because I'd feel like I was telling T-Mobile to shove it up their ass, but really with the breach of contract, I'd be the one getting screwed without any lube. Can anyone ,on a serious note, possibly give me a little insight as to what the heck that kind of money is supposed to be going to when it was agreed upon as to be $100 a month? I wasn't charged a deposit or anything of that sort and the minutes and text are unlimited and the monthly unlimited plan for data services is 200GB which I never even came close to. It's crazy! When T-Mobile is directly asked about this you get different answers from just about everyone you speak with it seems like. Maybe I'm just still amazed by the 200% increase and not hearing what I wanna hear so it all just sounds like different answers from everyone. Hell I don't know! All I can say is "LIARS! They're all LIARS!" Stick with pre-paid if it's not too late for you yet!
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
Can't you see what's exactly being charged? There should be itemized charges on the bill.
Is it possible that the extra $ 200 is for the phone itself? Or maybe a migration fee if you recently change your plan while you still in contract?
If you can read. Look at your bill
Sent from my SGH-T989 using xda app-developers app
Is there a "migration charge"?
When I got my first bill there was an activation charge even though the web page had said "limited time special, activation fee waived $0.00"
I called them up and told them waived means not charging in the first place and it does not mean "refund" three months later. The rep in the phone even said "I see how that could be misleading" I said either take that off my bill or cancel my contract because I don't want to be a customer of a company that's starting off our relationship with deception. The reversed the charge, but I still think they're scum for playing fast-and-loose with the meanings of words like that.
Other than that, I love my phone and coverage has been great, unlike 8 years ago when they had a tower down for more than a year....
Sent from my SGH-T999 using xda premium
How much did you pay for the phone? My first bill from tmo lumped everything together..... Did you log in to the website and look at a breakdown of the charges? Probably not.
AB33 said:
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
Click to expand...
Click to collapse
This is true for the value plan. Plus there are also connection and "set up" fees on the first month. It will be much less than that next time.
Sent from my SGH-T999 using Tapatalk 2
use paint and black out all your sensitive info and then post it here for us and well be able to help you greatly from that point
Sent from my SGH-T999 using xda app-developers app
Post it up here because it is very likely the only way you have a first bill that high is if there is a deposit they didnt tell you about.
Value plan with eip
69.99 for plan with unlim 4g
7.99 for insurance
20.00 for eip
Tax & fees is roughly $10
107$ total
Activation fee is $35.and is taxed ro roughly $39
So 146$ for first month
Now... first bill will be a little higher than that 146 because of prorated charges becauase your first bill is for more than one month of service. BUT there is no way prorated charges are an additional $150.
Show a copy of the bill with your sensitive info blocked out so we cant see it. Also.. what day did you activate
Sent from my SGH-T999 using Tapatalk 2
For the first month of two you're likely to run into some additional charges...
Activation fee, insurance, etc..
I would definitely look at the bill.
If you're still unsure, call up customer service and ask them to explain what each individual charge this first month.
Switch to straight talk byop tmobile sim. $45 unlimited calls text and data. Still runs on tmobile network.
sent via galaxy s3 in boss mode @ 2.1ghz
AB33 said:
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
Click to expand...
Click to collapse
This has been the case for me in the past too. I would check to see if this is the reason your bill is so high.
tgamble160 said:
Switch to straight talk byop tmobile sim. $45 unlimited calls text and data. Still runs on tmobile network.
sent via galaxy s3 in boss mode @ 2.1ghz
Click to expand...
Click to collapse
+1
This is my current setup, but I'm using an ATT sim. Better coverage for me in my area than TMO. I'll take paying $45/mo instead of $100
I just got this charge too. They said 100 $ for my bill. It came in and i have a 265 $ and its 150 $ for texting between sept.11-28. I got my phone on the 28th. How the hell are they gonna roll back my original plan when ive had unlimited for over 4 years. And im going to the actual guy that sold me the phone on monday.
Sent from my SGH-T999 using Tapatalk 2
Response from T-Mobile is.....
O.k., sorry for just now getting back to everyone. The bill actually states that $200 of these charges are for previous charges. What previous charges? This is a brand new account. T-Mobile told me finally that it's a deposit fee. Aren't deposits charged beforea service of any sort provided? Seriously?! I already got screwed out of an extra $70 for the T-Mobile pre-paid plan I had paid a day earlier because they wouldn't switch it over to the new contract. Also, everyone needs to pay close attention to the apps you download. I realize it's not much now but it could have been. I was charged an extra .20 cents for an app sending an international text message without permission from me. I'm in the wrong business is all I've gotta say!
Yeah, there's 2 sections. My regular bill and a "previous charges" section. Previous to what? This is my first bill.
Post the bill.. And if you had already paid for a month of service why not wait a month to sign a contract.. I don't get it.
I was just like you when this happened to me. I was in Flex Pay plan from T-Mobile for 2 years before making the switch to the Value Plan.
My bill is $131 which includes warranty and insurance plus $20 and $15 down payment for the phones plus taxes which would come to a total of $170 for two lines. Luckily they gave me a $276 in-store credit for making the switch and being a loyal customer who never missed a single payment while being with them. My first bill came out to be $256 but didn't have to pay it due to the credit but I still demanded answers and the in-store rep said they were fees that will always come in the first bill (activation fees + paying a month ahead, etc). I just payed my second bill in which I only payed $150.
Sent from my SGH-T999 using xda app-developers app
Post your bill or call 611. Ur getting frustrated and no one in here can help solve your problem. We can see your account.
I love this thing!
My advice is to always ask the reps questions and call them as soon as you can see your bill online or in the mailed bill. Youre wasting time posting here because we cant change anything on your bill.
Sent from my SGH-T999 using xda app-developers app
Check your text charges....they tried to pin me up for over $300 when I switched plans and turned out they charged me $.20 for every text during the transition cycle. Took 3 days of calling before I went into a store and showed them the error. They fixed it on the spot.
Sent from my SGH-T999 using xda premium
Is anyone on here from or near pittsburgh pa if so how is the 4g speeds and coverage I'm asking because I might switch from verizon but I dont want to get it if there is bad coverage or no 4g
Sent from my SCH-I605 using Tapatalk 4 Beta
Check the t-mobile website for the network coverage..
Sent from my SGH-T889 using xda premium
ezsoulja said:
Check the t-mobile website for the network coverage..
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Okay thank you
Sent from my SCH-I605 using Tapatalk 4 Beta
Questions and help issues go in Q&A and Help section
Thread moved
Thanks
FNM
I'm in Pittsburgh specifically North Versailles and my speeds are pretty good. I have a constant LTE signal pretty much any where I go around town and the burbs.
Sent from my SGH-T889 using xda premium
I was going to go with tmobile but with the new plan you have to pay like 200 down then $20 a month for 24 months it makes it almost the same as verizon it kinda sucks cause I was looking forward to unlimited data
Sent from my SCH-I605 using Tapatalk 4 Beta
timmyd463229 said:
I was going to go with tmobile but with the new plan you have to pay like 200 down then $20 a month for 24 months it makes it almost the same as verizon it kinda sucks cause I was looking forward to unlimited data
Sent from my SCH-I605 using Tapatalk 4 Beta
Click to expand...
Click to collapse
That's not new, it's been that way for 2 years. It's not a bad deal, Verizon doesn't offer unlimited data anymore. I have two lines with t mobile one with an EIP on the Jump program and 500 mb of data, the other line with unlimited everything plus insurance averages $160 a month after taxes. I priced Verizon and for everything unlimited it's a lot more.
Sent from my SGH-T889 using xda premium
Rhiannon224 said:
That's not new, it's been that way for 2 years. It's not a bad deal, Verizon doesn't offer unlimited data anymore. I have two lines with t mobile one with an EIP on the Jump program and 500 mb of data, the other line with unlimited everything plus insurance averages $160 a month after taxes. I priced Verizon and for everything unlimited it's a lot more.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
I have 3 phones on verizon we share 8gb of data and have unlimited talk&text I pay 220 a month
Sent from my SCH-I605 using Tapatalk 4 Beta
Okay but you mentioned unlimited data, Verizon doesn't have unlimited data anymore, that's my point. Verizon CS is horrible, you wait two years to upgrade and they won't upgrade you early. I have been with AT&T, Sprint, and Verizon, horrid customer service, I switched to T Mobile two years ago and could not be happier. To each their own. If I took off unlimited data my bill would be $150 a month.
Sent from my SGH-T889 using xda premium
timmyd463229 said:
I have 3 phones on verizon we share 8gb of data and have unlimited talk&text I pay 220 a month
Sent from my SCH-I605 using Tapatalk 4 Beta
Click to expand...
Click to collapse
My monthly bill for 2 phones on their truly unlimited plan is only 130 after taxes. Thats counting eip on my note 2. Wifes lg is paid off. Was 140 then. If you ask me.... no matter how you look at it , 60/month ( not counting eip ) is a hell of a lot cheaper than anywhere else.
Now lets do tmobiles math
60/ month for 24 months = $1440
200 down + 480 (20/month for 24 months)= 680
Over 2 years you will have spent $2120
For verizon, not even counting the initial cost of the phone pre-subsidizing ( 300 ), you already spent more lol.
Verizon= $99/month
$99*24= 2376 + 299 for the note2 = $2675
Mind you, tmobile charges 680 outright and verizon charges 699 off contract for the note 2. You can clearly see they get much more money from you and give you less.
Edit. Last I checked verizons unlimited plan was 99. I cant seem to find anything on their website comparable. Going by my usage on tmobile and their (verizons) family share plan..... id be at the 40gb shared plan....ouch! Its even more ! $300/ month for 2 lines unlimited talk/text and 40gb ( 20gb each if split evenly ). Thank god I have Tmobile!
Id chew through 8gb of data alone in a few days just on netflix. My son watches while we are out of the house. Thats not counting my wife who skype video calls her family everyday overseas. How can you survive on only 8?
I even use wifi while im at home and at work too. When I dont, I can hit 60+gb alone! Keep in mind, each rom download is 1gb, 1 netflix movie is 1gb, and pandora / slacker / youtube add up fast too. Heck 1 movie a day puts you at 30gb / month + lol. I got hooked watching Merlin on netflix. That was 86 episodes and I finished it in 2 weeks. I could only imagine how much data id have used if I weren't on my homes fiber line.
Why buy a phone like this if you are limited in how / when you can use it?
Oh and I have LTE at work and pretty much everywhere when I'm out of the house. Can't beat it!
Sent from my SGH-T889 using xda app-developers app
I would love to switch to tmobile but I cant see only saving a few bucks to switch to less coverage ....when I looked originally at tmobile I figures about 160 for all three of us then I found out you have to pay about 200 and 20 bucks a month for each sevice which puts it at about 210 I cant see myself switching to save 10 dollars now if it was the 160 a month for all three I would have switched yesterday like I wanted to
Sent from my SCH-I605 using Tapatalk 4 Beta
pyraxiate said:
My monthly bill for 2 phones on their truly unlimited plan is only 130 after taxes. Thats counting eip on my note 2. Wifes lg is paid off. Was 140 then. If you ask me.... no matter how you look at it , 60/month ( not counting eip ) is a hell of a lot cheaper than anywhere else.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Do you have any insurance on your phones? Are you on post paid or pre paid?
Sent from my SGH-T889 using xda premium
I did have their php protection but recently had a bad experience with asurion. I dropped it on both lines out of principle. She had her phone for 2 years, never used insurance once. I had it for 2 on my galaxy s2..... never used it. 2 years of 7.99/month on 2 lines = 383.92 mind you.The first week i had my note2, i dropped it and broke the screen. Paid the deductible, sent in the phone, and figured all was well. I didnt save any of the tracking numbers they gave me. Well they couldnt find the phone. Billed me another 300 .... wtf. Luckily Tmobile worked with me through it and helped alleviate the $300 charge after weeks of fighting it. It was a "we found it". Oh wait we didnt ". Oh wait we did find the imei in our warehouse. Oh wait again..... we didnt" kind of scenario. Next phones will get a squaretrade warranty methinks.
Had I said I lost it like everyone else would have, they wouldnt have gotten it back anyway. Nope.... im honest... see where it got me?
Anyway my plan breakdown is like this
2x family plan =79.99 /month
2x unlimited data =40 /month
Eip = 20/month
Thats 140+tax but I also get a small discount which knocks about 15-20 off my bill.
Granted im in a major city (Baltimore MD ) and even cricket wireless gets decent coverage. Regardless, I was paying over 220/month for 2 lines on AT&T. That was without unlimited data.
Cricket was 50/ month and tmobile was 60....wasnt a hard choice knowing tmobile had 4g and was getting lte at the time lol
Sent from my SGH-T889 using xda app-developers app
pyraxiate said:
I did have their php protection but recently had a bad experience with asurion. I dropped it on both lines. My plan breakdown is like this
2x family plan =79.99 /month
2x unlimited data =40 /month
Eip = 20/month
Thats 140+tax but I also get a small diacount which knocks about 15 off my bill.
Granted im in a major city (Baltimore MD ) and even cricket wireless gets decent coverage. Regardless, I was paying over 220/month for 2 lines on AT&T. That was without unlimited data.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Thanks, I have the same plan but enrolled in Jump on the EIP line because it's cheaper than the insurance alone. What happened with Asurion?
Sent from my SGH-T889 using xda premium
Rhiannon224 said:
Thanks, I have the same plan but enrolled in Jump on the EIP line because it's cheaper than the insurance alone. What happened with Asurion?
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
I edited my post with a whole story lol. Lets just say ill never use asurion again. Tmobile basically ate the 300 for me. Excellent customer service. They treated me better than at&t ever did... and I was with them there way back when they were cellular 1, then Cingular Wireless. 15yrs or so.
Sent from my SGH-T889 using xda app-developers app
pyraxiate said:
I edited my post with a whole story lol. Lets just say ill never use asurion again. Tmobile basically ate the 300 for me. Excellent customer service. They treated me better than at&t ever did... and I was with them there way back when they were cellular 1, then Cingular Wireless. 15yrs or so.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Thanks, I have used Asurion before when I was on Nextel, I always said that I lost the phone for that exact reason.
T Mobile customer service is outstanding, when I switched from AT&T and had a $200 etf, I told T Mobile and they gave me a bill credit of $120. I wasn't asking them for anything I was switching my mom over from Sprint and mentioned the ETF from AT&T and they just gave me a credit. I wasn't happy with the HTC Sensations I had purchased and they upgraded me 6 months early and again gave me a $120 credit. Outstanding customer service!
Sent from my SGH-T889 using xda premium
Rhiannon224 said:
Thanks, I have used Asurion before when I was on Nextel, I always said that I lost the phone for that exact reason.
T Mobile customer service is outstanding, when I switched from AT&T and had a $200 etf, I told T Mobile and they gave me a bill credit of $120. I wasn't asking them for anything I was switching my mom over from Sprint and mentioned the ETF from AT&T and they just gave me a credit. I wasn't happy with the HTC Sensations I had purchased and they upgraded me 6 months early and again gave me a $120 credit. Outstanding customer service!
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Thats just awesome! Most times I call them, I reach the customer service center in the Philippines.... They are always so pleasant
Sent from my SGH-T889 using xda app-developers app
timmyd463229 said:
I would love to switch to tmobile but I cant see only saving a few bucks to switch to less coverage ....when I looked originally at tmobile I figures about 160 for all three of us then I found out you have to pay about 200 and 20 bucks a month for each sevice which puts it at about 210 I cant see myself switching to save 10 dollars now if it was the 160 a month for all three I would have switched yesterday like I wanted to
Sent from my SCH-I605 using Tapatalk 4 Beta
Click to expand...
Click to collapse
You forget that after the phone is payed for your bill will reflect that. With verizon you keep paying for the phone after you payed it off because it is not a separate line item on the bill.
I have both verizon and t-mobile. When I am in a city I use strictly t-mobile, unlimited (real unlimited) data is a hard thing to beat. The t-mobile LTE speeds aren't bad, I can live with them. Verizon LTE speed is just insanely fast.
I drive all over the country for work. I tried using just t-mobile, but once you get outside of a major city you are looking at edge networks at best on data, if at all. I have to use google maps, and pre-caching a journey from New Jersey to California is just not happening.
When t-mobile couldn't cut it on the dark spots between city lights, I got verizon. I will say I was 4G when I drove from New Jersey to California, LTE even almost the whole way.
If you are in a place where you will tend to stay there, and it is a city with 4G/LTE on T-mobile, they are fantastic. Just don't go to nowhere, usa and expect service.
My verizon bill of $110 versus my t-mobile bill of $70-something.
If I had to pick one or the other, i'd choose t-mobile because of the unlimited data, and then figure something else out for getting navigation off-network outside of major cities. My minimum network data is something north of 12 gigs a month and I can't afford buying it from verizon by the megabyte.
Blue6IX said:
You forget that after the phone is payed for your bill will reflect that. With verizon you keep paying for the phone after you payed it off because it is not a separate line item on the bill.
I have both verizon and t-mobile. When I am in a city I use strictly t-mobile, unlimited (real unlimited) data is a hard thing to beat. The t-mobile LTE speeds aren't bad, I can live with them. Verizon LTE speed is just insanely fast.
I drive all over the country for work. I tried using just t-mobile, but once you get outside of a major city you are looking at edge networks at best on data, if at all. I have to use google maps, and pre-caching a journey from New Jersey to California is just not happening.
When t-mobile couldn't cut it on the dark spots between city lights, I got verizon. I will say I was 4G when I drove from New Jersey to California, LTE even almost the whole way.
If you are in a place where you will tend to stay there, and it is a city with 4G/LTE on T-mobile, they are fantastic. Just don't go to nowhere, usa and expect service.
My verizon bill of $110 versus my t-mobile bill of $70-something.
If I had to pick one or the other, i'd choose t-mobile because of the unlimited data, and then figure something else out for getting navigation off-network outside of major cities. My minimum network data is something north of 12 gigs a month and I can't afford buying it from verizon by the megabyte.
Click to expand...
Click to collapse
All that does make sense but I would be buying a new phone every 2 years or even 1 so I would always be paying the $20 dollars a month per phone idk if I want that and traveling to my wife's parents I would only get 2g there at least that's what the tmobile site shows on the map. ..I appreciate the info guys maybe I'll switch to tmobile after my dads plan is up and see how it is
Sent from my SCH-I605 using Tapatalk 4 Beta