I have been with T-Mobile in Bloomington, IL for over 7 years now. The only thing I have ever complained about is data speeds in my area. So, when I read the following press release from T-Mobile last year, I was super excited.
http://newsroom.t-mobile.com/articles/new-4g-markets-nov2011
In that release dated Nov 16th 2011, it says
"T-Mobile 4G markets where HPSA+ 42 service is launching today:
Bend, Medford and Corvallis, Ore.; Benton Harbor, Mich.; Bloomington, Champaign–Urbana and Springfield, Ill.; Columbus, Ga.; Hagerstown, Md.; Montgomery, Ala; Yuba City, Calif."
So, I have not seen a difference in speeds at all over the past year with the following phones, HTC Senseation, Galaxy Nexus GSM, HTC One S and the Galaxy S3.
I have never gotten anything above 3Mb anywhere in town. Now, when I call T-Mobile to inquire about my slow speeds, they tell me only 3G is offered in my area and that the speeds I am getting are consistent with there network. FYI my status tells me that my Mobile Network Type is HSPAP:15
Attached is a screenshot of my typical speeds. Am I getting ripped off on data speeds?
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Guess you better switch to Verizon.
Id love to see your speeds. Im on edge.
Sent from my SGH-T999 using xda premium
Could it be that half of Bloomington is covered but the other half isn't, and you're in the bad half?
I would call customer service and politely ask to speak to tech support. Let them know your issue and ask to speak to a supervisor. When the supervisor gets on the phone tell them you want this to keep getting escalated until you get an answer.
I had a similar problem and it took two weeks to finally get anywhere.
Jaxidian said:
Could it be that half of Bloomington is covered but the other half isn't, and you're in the bad half?
Click to expand...
Click to collapse
I have though the same thing, but Bloomington is a pretty small city and I have driven all over town doing speed test in the past. Plus, when I have called them, I am told that there is no 4G anywhere close to me. Does that make sense if my network type is HSPAP:15?
Your speeds are up to par with what I get. Hell they're better. I would say everything is normal. T-Mobile has very weird and spotty service. I'm hoping the reframing of the towers will help.
Sent from my SGH-T999 using Tapatalk 2
Honestly you shouldnt be seeing much of a difference from people downloading at 10 Mbps... you're still downloading at 100 KB/s with 1 Mbps....
Chicago281 said:
I would call customer service and politely ask to speak to tech support. Let them know your issue and ask to speak to a supervisor. When the supervisor gets on the phone tell them you want this to keep getting escalated until you get an answer.
I had a similar problem and it took two weeks to finally get anywhere.
Click to expand...
Click to collapse
Your problem was completely different. You had towers down in your area.
OP, you need to realize that every single phone you listed aside from the One S and S3 are NOT capable of HSPA+42. So that is your first problem. The second problem is that wherever you are in Bloomington, an HSPA+42 tower does not reach you. Coverage isn't always the best. I'm a five minute walk from Wrigley Field and a five minute drive to downtown Chicago and I only get 7-8mbps. I drive fifteen minutes west to where I went to high school, and I get speeds of 20-22mbps.
Third, HSPA+42 speeds are THEORETICAL. You can THEORETICALLY have speeds that fast. You aren't guaranteed to.
Also, HSPA+42 is still 3G.
Sent from my SGH-T999
It looks like you encountered massive traffic or the backhaul is not upgraded.
I had the same problem. I kept upgrading phones, buying them full price so I didn't have to renew my contract but I just kept switching my old SIM card into my new phones. When I switched to the Sensation I called T-Mobile about my slow speeds and they told me I had to upgrade to a "4G SIM card" and that worked. I would say that could be your problem but being that you now have the S3 and it has the micro SIM card then maybe they didn't upgrade your area yet.
That sucks dude...I'm out in Orlando, FL and I usually get about 10-15mbps almost anywhere...
At home I get +15mbps every time...
I attached a photo with the difference of my WiFi at home and my HSPA+42 at home. These were after a ROM change so I only have 5.
Sent from my SGH-T999 using xda premium
Do you notice the same speeds on other speed tests or super sluggish browsing?
It's possible to imagine that the nearest and even lowest pingable server is simple not responsive to your (up/down)link. I usually compare to freespeedtest.com and even grab files from local servers.
Also you server's routing table could be weird.
If not, I'm inclined to believe that it is an overhead problem.
Go to the phone dialer (on stock) and try doing
*#197328640#*
1:UMTS
1ebug Screen
1:Basic Information
And check the bottom item lines. You should see some connection information about your service. Can you list what you have?
Also, jic check the Band at the top and make sure it says 4. Possibly could be defaulting to 1900 experimental.
Related
I picked up a brand new G2 off craigslist and I've rooted it already. Phone is awesome. I can finally stream my Amazon Video On Demand collection without a hitch. I'm not noticing too much of a difference when I run speedtest.net though.
Do I have to change my data plan with T-Mobile? I live and work in LA so maybe the network is just jammed.
no speeds in LA just suck that bad. ive driven around all LA and never been able to get those hspa+ speeds, im thinking LA isnt enabled yet. but call tmobile and complain because when i called and said i wasnt the only when experiencing that they said it could be the phone.. my friend has a g2 also, and i dont think shes getting the speeds either. so make sure you call!! hopefullly either theyll tell us the truth or send some patch or something idk
I also live in LA, (commute between Long Beach and El Segundo) and I don't get the advertised data speeds... just the regular ole 3G speeds here.
In my area, I've actually seen not a boost in speed but a boost in reception quality moving from my N1 (which I still love ever so much, and might just sell my G2 for ). I stay on 3G/HSPDA in more areas than I used to. And I drop down to 2g less often during tower switches.
it all depends on location, for example, I live in a suburb of Chicago where the new network is supposed to be already up at, (about 5 miles away) and I get horrible speeds in my home (0.90 MBits) then about 20 miles in the other direction from Chicago (Aurora) speedtest said i was estimated at less than 5 miles from the aurora server in IL. I got speeds of nearly 9 MBits. I would complain but after some testing I guess it's just my location and could be the same problem for you, or I could just be high and we all have shoddy phones.
+1 for location. I'm in NYC so even with HSDPA enabled, I get 3G like speeds, a little faster, but when I go out to the suburbs, I get about 5Mbps which is quick, wifi like speeds.
jamesfrom818 said:
I picked up a brand new G2 off craigslist and I've rooted it already. Phone is awesome. I can finally stream my Amazon Video On Demand collection without a hitch. I'm not noticing too much of a difference when I run speedtest.net though.
Do I have to change my data plan with T-Mobile? I live and work in LA so maybe the network is just jammed.
Click to expand...
Click to collapse
yea.. prolly too many ppl hoggin up the bandwidth there.. here's my speed test right now (3pm PST):
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A faster phone isn't going to give you faster data speeds if the network is the bottleneck.
steviewevie said:
A faster phone isn't going to give you faster data speeds if the network is the bottleneck.
Click to expand...
Click to collapse
Very true. At home I get 6Mbps pretty consistently, and the speeds are just downright incredible! At work I get a measly 300-400Kbps because the tower that I'm near at work is still stuck on 3G, not to mention I have horrible coverage in general at work (signal drops all the time).
I have reception in walmart now lol
Sent from my HTC Vision using XDA App
At home my speeds are usually between 4 and 6 megs down and 700k up. My wife has a Vibrant and she gets around 3 to 4 megs down. I think we just live I'm a good coverage area. In some places I'll drop down to 1mb down. That's still dsl like speeds lol.
I live in kansas city.
Sent from my T-Mobile G2 using XDA App
jamesfrom818 said:
...I can finally stream my Amazon Video On Demand collection without a hitch...
Click to expand...
Click to collapse
How do you manage this? I have a G2 as well - coming from a rooted G1. I'm guessing you have to set the browser mode to "desktop browswer" and just sign in to Amazon VOD?
I don't really feel the need to root my phone, since it comes with wifi tether built in, but I really want to be able to stream Amazon VOD...
EEaudio08 said:
How do you manage this? I have a G2 as well - coming from a rooted G1. I'm guessing you have to set the browser mode to "desktop browswer" and just sign in to Amazon VOD?
I don't really feel the need to root my phone, since it comes with wifi tether built in, but I really want to be able to stream Amazon VOD...
Click to expand...
Click to collapse
Also curious to hear about your method of watching amazon on demand.
http://www.androidpolice.com/2011/1...de-plans-after-reaching-out-to-ceo-dan-hesse/
I live in the bay area so that's great news
Sent from my SPH-D710 using XDA App
we know the upgrade plans, but how long will it take for your area is the question.
If it's this bad half way through next year I'll be very unhappy.
Sent from my Galaxy S2 Epic 4g Touch.
I'm sure I'll reap the benefits of this (if it happens...) very quickly, as I live in one of the first areas to get anything from any carrier.
....and that also means I'll be able to get decent home internet speeds, finally(via tether).
Well hurry up and fix the Oxnard Ca sites, evenings and weekends my download speeds are less then 70kbps. From 3am to 9am during the week I can get 1.5 Mbps down.
Thank god for my ipad sim in a mifi.
http://www.androidpolice.com/2011/1...nts-in-3g-speeds-in-some-areas-how-about-you/
I have a lot of data problems near my work... which is why I am switching to .0001 PRL for now. I can't live off 1bar and 10kbps downloads while at work....
Dulanic said:
I have a lot of data problems near my work... which is why I am switching to .0001 PRL for now. I can't live off 1bar and 10kbps downloads while at work....
Click to expand...
Click to collapse
You mean like this?
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Dulanic said:
I have a lot of data problems near my work... which is why I am switching to .0001 PRL for now. I can't live off 1bar and 10kbps downloads while at work....
Click to expand...
Click to collapse
How do I do this? Also what is the difference in speed? I'm getting like 40 something k during some parts of the day and it's very frustrating.
siptang said:
How do I do this? Also what is the difference in speed? I'm getting like 40 something k during some parts of the day and it's very frustrating.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1267893
You should be able to get over 1mbps if Verizon has 3G in your area
Thanks. Where don't they have 3g network? lol.
Anybody ever do any side by side speed tests with other devices? I ran a test with three E4GTs, an EVO 4G and an EVO 3D. Both EVO's cleared over a meg d/l while all three E4GTs (including mine) barely broke 200 kb/s. Sprint needs to get their network up to snuff no doubt but I think there is also something going on with the hardware/firmware of our phones too. I spent an hour on the phone with Sprint and Samsung today about it (of course they weren't able to help and played dumb).
For a while I was pulling my hair out, and updating prls, having Sprint reset my account and reprovisioning my phones.
E4GT, Optima S, Evo 4G and hacked Droid Incredible all scored the same pathetic sub 100Kbs in my area. I ran again at 5am and all of them managed above 1Mbps. Just over loaded towers in my area. Its worse since the Iphone.
I guess Anaheim Hills, CA is unaffected. My speeds have been great.
The Evo3d received a network service update a couple days ago and a lot of people who received it said they are getting better 3g speeds all of a sudden. Just check the second link I posted up on this thread. So comparing an Evo3d to anything might not be fair at the moment. All depending on your area that is. I received a network service update on my girl's Evo3d and it still gets the same 3g speeds as my ET4g. Just average speeds in my area. Here's the link explaining network changes in the Bay area.
http://www.androidpolice.com/2011/11...how-about-you/
cdszoke said:
The Evo3d received a network service update a couple days ago and a lot of people who received it said they are getting better 3g speeds all of a sudden. Just check the second link I posted up on this thread. So comparing an Evo3d to anything might not be fair at the moment. All depending on your area that is. I received a network service update on my girl's Evo3d and it still gets the same 3g speeds as my ET4g. Just average speeds in my area. Here's the link explaining network changes in the Bay area.
http://www.androidpolice.com/2011/11...how-about-you/
Click to expand...
Click to collapse
Maybe they gave in and just gave it the ENG radio. When I had my E3D and I flashed the leaked eng radio (I forget the version number) my speeds were anywhere from 30-60% faster. It might have affected battery life, but, who knows...battery life sucked on that thing regardless.
I always found it strange that every radio update just seemed to make it go slower and slower...I think Sprint was up to something...
So after years of being curious as to where the towers where for my sprint service, but never curious enough to actually try to find it, after reviewing my sprint bill I saw the link on the sprint page about service issue and location of towers.
I thought you guys may find this site useful. Those of you on sprint and having network issue.
https://network.sprint.com/search/10035/
Mship said:
So after years of being curious as to where the towers where for my sprint service, but never curious enough to actually try to find it, after reviewing my sprint bill I saw the link on the sprint page about service issue and location of towers.
I thought you guys may find this site useful. Those of you on sprint and having network issue.
https://network.sprint.com/search/10035/
Click to expand...
Click to collapse
Yea do 84010. It's ****in retarded where I am at. I am in the mountain more pretty far from the towers.
thing lies dont even bother with it
Dreamlogix said:
thing lies dont even bother with it
Click to expand...
Click to collapse
After reading what you wrote I couldn't resist and check the site. I was getting 10 meg download before they completed their capacity upgrade and data speed up grade. Now my 4g speed has dropped to 700K. Tower is 1/4 mile from my house. Thanks sprint :banghead::banghead:
Sent from my SPH-D710 using Tapatalk 2
told u their coverage maps show that i have 4g coverage guess what no 4g coverage untill the main street a mile or 3 away
oneword
falseadvertising
lol not really
There's actually a website out there that shows every single tower out there (or the majority of it) including location, owner, etc.
Can't be pressed to find it but it's out there and if you find it then you can check around you for any towers. It's interesting seeing how much towers from multiple carriers are spread out around your area.
Mship said:
So after years of being curious as to where the towers where for my sprint service, but never curious enough to actually try to find it, after reviewing my sprint bill I saw the link on the sprint page about service issue and location of towers.
I thought you guys may find this site useful. Those of you on sprint and having network issue.
https://network.sprint.com/search/10035/
Click to expand...
Click to collapse
Holy ****! You have a load of towers in your area.
Mship said:
So after years of being curious as to where the towers where for my sprint service, but never curious enough to actually try to find it, after reviewing my sprint bill I saw the link on the sprint page about service issue and location of towers.
I thought you guys may find this site useful. Those of you on sprint and having network issue.
https://network.sprint.com/search/10035/
Click to expand...
Click to collapse
Chalk up another one to your group of not aware people. I knew the coverage map but not this tower locator. Pretty helpful to be able to verify the drop zones of Sprint. So helpful I'm going to put a bookmark on my home screen to ease my frustration. Unlimited data takes the pain off the bite whenever my phone isn't working because of data loss.
Neat, thanks for this didn't know about it. My service blows :thumbdown: check out 97501
Sent from my SPH-D710 using XDA
44706
My house is just a bit North of the center of that map. I get 6 bars, but cap out at 20KB/S.
Usually I get 6 or less. Thank God for wifi.
Thanks for sharing. I got two towers about less than 1 mile away. Lol. I get 4-6 bars with.....
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sent from my EVO LTE using Tapatalk 2
Old result list, but these were taken with 6 bars in the center of those 3 towers on the map.
Ravaged Pheonix said:
Old result list, but these were taken with 6 bars in the center of those 3 towers on the map.
Click to expand...
Click to collapse
That's is sad Phoenix .
sent from my EVO LTE using Tapatalk 2
daniel4653 said:
That's is sad Phoenix .
sent from my EVO LTE using Tapatalk 2
Click to expand...
Click to collapse
Ironically, those were typical speeds in Phoenix until recently.
Sent from my SPH-D710 using Tapatalk 2
Folks - read the legend carefully. It appears that map only shows towers that are, or will be upgraded.
If you switch views to 'show coverage area' you end up with Sprints 'optimistic color map showing coverage just about everywhere (eg a lie); yet even that map chooses to indicate some new and future towers.
In summary, I don't think there's a view that comprehensively shows all towers, let alone distinguishing which towers have 4G coverage.
If I'm missing something or someone knows of an alternative site, please let me know.
Sent from my SPH-D710 using xda app-developers app
I somehow can connect to 4g in my area, even though sprint says there is no 4g in my area. 12084
Mine is 78109 however, what is shows and what I get are two totally different things, I should be rocking but half the time my 3G is faster and more reliable than my 4G. I know they are in the proccess of removing a lot of the WiMax in my area and replacing them with LTE.
This can't include any other company's towers. I live in 48189, and get pretty good service 2-3 bars (not great, but servicable) , but my brother lives in 48350 and gets garbage, but has more towers that are closer, and has only 0-1 bars.
If you are in a non deployed market and get wimax then you're connecting to a protection Site. These are just there to fulfill fcc build out requirements and will not be upgraded like most wimax sites
As of now. Clear wire is reportedly upgrading wimax Site backends to support tdlte. If you get wimax in a launched market then you'll probably get Clear wire tdlte.
Sent from my SPH-D710
Hi,
I was wondering if anyone else has noticed that their LTE transfer speed drops after 3-4 seconds of high speed bursting.
I can consistently see this in the speedtest.net app, and also in large google market downloads.
The problem seems to kick in when the transfer speed goes over >~24mbps, and then it will just suddenly drop right down to pretty much 0, before slowly continuing at a much reduced speed. Same happens with the upload speed, but it seems to kick in around ~20mbps or less.
I've seen this at various places around the Bay Area in CA, so its not related to any local radio towers :-/
I hope my radio is not a lemon.. I first saw this when the phone was straight out the box, but I just shrugged it off. But its persistently there... (and I've 0x1'd my know now..)
Check out some T-Mobile specific forums for your answer. I don't think it's your phone. Try setting your phone for HSPA+ on the 1900mhz band to see if that is different.
It's believed that tmobile is still working on their tiered QoS. If you have unlimited you get bumped, for now.
Sent from my Note 3
benefit14snake said:
Check out some T-Mobile specific forums for your answer. I don't think it's your phone. Try setting your phone for HSPA+ on the 1900mhz band to see if that is different.
It's believed that tmobile is still working on their tiered QoS. If you have unlimited you get bumped, for now.
Sent from my Note 3
Click to expand...
Click to collapse
Thanks, I will try the band idea.
I've asked the question on Tmobile's support forms, the issue may be QoS related, but who knows.
http://support.t-mobile.com/thread/56049
I have an ATT/straighttalk SIM coming on Monday to do some additional tests with.
benefit14snake said:
Check out some T-Mobile specific forums for your answer. I don't think it's your phone. Try setting your phone for HSPA+ on the 1900mhz band to see if that is different.
It's believed that tmobile is still working on their tiered QoS. If you have unlimited you get bumped, for now.
Sent from my Note 3
Click to expand...
Click to collapse
How do we do this? And any issues if you do?
i get this issue as well. one thing i have noticed is that when you download a large app (50+ megs, which is actually a small app..) it will throttle me to less than 500 kbps after the first 20 seconds or 50-60 megs of progress. it stays there and never speeds back up.. i have cancelled many 100+ mb apps during downloading because they were literally constantly slowing down to the point where i didn't think they'd even finish until i hit my home wifi point. it does this on stock rom, darthstalker rom, saber kernel, compulsion kernel, stock kernel... i don't think it's the device, i think it's the service. going to keep on testing different combinations and see if i can find a fix irregardless. slow and insanely inconsistent data speeds are gonna make me go back too ATT even though i just switched to T-Mobile 2 days ago. a reliable connection is worth the extra $40/month to me.
*it's also worth noting, since i activated the TMo service yesterday, i haven't once seen more than two bars of service although i am in an area that is not largely populated and vastly surrounded by "great connection" area on T-Mobile:s page.
teknowiz23 said:
slow and insanely inconsistent data speeds are gonna make me go back too ATT even though i just switched to T-Mobile 2 days ago. a reliable connection is worth the extra $40/month to me.
Click to expand...
Click to collapse
Are you on the 5GB/$30 prepaid plan? I wonder if the throttling is an unofficial policy on the prepaid plans.
Nope, on the normal plan that was supposed to take the place of the contracts. I get a bill at the end of the cycle like I did with att. Still happening. Its like anything I download hits a throttle after the first 200 megs. Lte speeds of 3-6 megs per sec, then bam... Sub 1 meg per sec the rest of the download. Even if there's 1gb+ left to go.
Sent from my SM-N900T using XDA Premium 4 mobile app
I've been discussing this same problem over on HowardForums forums for a while: http://www.howardforums.com/showthread.php/1814258-Video-Streaming-being-throttled?p=15278529
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Recently, I've personally concluded that it has to do with T-Mobile working on towers in my area. There was a period of about a week or so where I was experiencing odd performance on both HSPA+ and LTE, where speeds will be fantastic for about 3-5 seconds, before dropping WAY down. Things have greatly improved recently. I did several tests the other day in several locations, and only one tower in particular resulted in the odd speeds in multiple tests. The next day, things were perfect. Then again, they recently went from 5x5 LTE to 10x10, so that could've had something to do with it.
My recommendation is to wait it out.
FYI: I'm on the $30/mo. prepaid plan (5GB @ high-seed, unlimited @ 2G).
https://twitter.com/JohnLegere/status/405454376916897797
"Very small # customers saw slower data recently and only when downloading very large files. Minor software issue; Fix going in place today"
---------- Post added at 04:07 PM ---------- Previous post was at 04:04 PM ----------
https://twitter.com/JohnLegere/status/405454376916897797
"Very small # customers saw slower data recently and only when downloading very large files. Minor software issue; Fix going in place today"
Been thinking of leaving Verizon for T-mobile,how is the coverage.
customer service etc.
Verizons network is 99% lte even if it is slow lte since it was one of the first carriers to have it, days of pulling 60mbps are gone. TMO i prefer because it is less congested so you will pull faster speeds in lte zones and get lower ping. I had a bf who uses tmobiles lte as his home wifi and latency was no issue in mmos whereas in same spot with verizon where I pulled 60/20 with a htc thunderbolt two years ago.... i get 12/4.
Switching also gets you access to free international data & apps like spotify dont use your plan and all plans are unlimited data its just 4G speed caps... 0 overages ever. Magenta plans on converting entire 3g market into lte by end of year I heard so its a solid move. I would do it honestly I have both right now due to parents making me stay on it and tmobile has vastly improved on a monthly basis almost here. If you had asked this two years ago ide of said stay on big red but its not the case anymore.
nxneko said:
Verizons network is 99% lte even if it is slow lte since it was one of the first carriers to have it, days of pulling 60mbps are gone. TMO i prefer because it is less congested so you will pull faster speeds in lte zones and get lower ping. I had a bf who uses tmobiles lte as his home wifi and latency was no issue in mmos whereas in same spot with verizon where I pulled 60/20 with a htc thunderbolt two years ago.... i get 12/4.
Switching also gets you access to free international data & apps like spotify dont use your plan and all plans are unlimited data its just 4G speed caps... 0 overages ever. Magenta plans on converting entire 3g market into lte by end of year I heard so its a solid move. I would do it honestly I have both right now due to parents making me stay on it and tmobile has vastly improved on a monthly basis almost here. If you had asked this two years ago ide of said stay on big red but its not the case anymore.
Click to expand...
Click to collapse
Reason i asked was Facebook was magically eating data to the tune of 3 gb plus ate all my verizon data.
unless you travel check you coverage or just try tmobile for 7 days check out the program
you be out of contract
If you have T-Mobile coverage where you live then go for it. Do you have any friends with T-Mobile? If so, ask them to come over and see how the network is. I left VZW for T-Mobile but where I live I have great coverage for both companies.
Sent from my SM-N900T using XDA Free mobile app
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tmobile
verizon in same spot
pick your poison
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humdrum2009 said:
Been thinking of leaving Verizon for T-mobile,how is the coverage.
customer service etc.
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service and customer service is top ship. I've been with TMO for 12 yrs or so. Depends on the area you are in .. With that you will have to do the research. Customer svc is great with them. I switched to VZ because i moved to an area where tmo had 1 tower and i could not get a signal at work. I've since switched back and found that the lack in coverage, is great compared to the price difference. I'm paying for 5 phones with TMO what i was paying with VZ. At home i'm on wifi. out in town i get 4g. I live just outside of a 4g area probably 2 miles, so when i'm out and about I get great coverage, when i'm at home, i'm on wifi. My TMO 4g speeds are way better then my wifi at the moment with WOW but i'll wait for them to finish their upgrades as TMO just started expanding the network to rural areas outside of urban cities. For me is was price over performance and VZ completely screwed me over with the launch of the G2 that had flaws, they knew about it, and would not let me trade the phone in. Sorry, but telling me wait a month for the update to use my phone was not acceptable. I'm now willingly using my wifi instead of 4g.