Develop Bugs

[Q] White screen

So I got my Desire Z on Friday and have been LOVING it over the weekend. I got home from work today pressed the power button and the screen just faded into complete white (took about a second to go from off to faded totally to white). I took the battery out, put it back and turned the phone on. Exactly the same from boot. It seems to boot up the phone just with the screen not working. After a couple of minutes the leds flash as would be expected. Opening the keyboard clearly changes things, its clear the screen is trying to rotate. I phoned carphone warehouse and they told me to go to store with it.
Any ideas before I take it back tomorrow?

eviljonny said:
So I got my Desire Z on Friday and have been LOVING it over the weekend. I got home from work today pressed the power button and the screen just faded into complete white (took about a second to go from off to faded totally to white). I took the battery out, put it back and turned the phone on. Exactly the same from boot. It seems to boot up the phone just with the screen not working. After a couple of minutes the leds flash as would be expected. Opening the keyboard clearly changes things, its clear the screen is trying to rotate. I phoned carphone warehouse and they told me to go to store with it.
Any ideas before I take it back tomorrow?
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Google "white screen of death" -- this can affect different phones from several manufacturers, it seems.
One victim said he took out the battery for 12 hours then got it to boot

Thanks, I had a google around, it doesn't quite look like what a lot of people describe, I had a Powerbook G4 on which the logic board died a while back, it looks exactly like that did once it stopped working.
Even so I've removed my battery and I'll leave it until lunch tomorrow before I pop it back in.

Well I took it into store, they replaced the phone without any issue, hurrah back to a working phone. Lost all my Angry Birds and OpenSudoku progress though, booo.

2 Weeks later and my display is dead again (this was a totally new unit, it wasn't repaired). I'm sure I'm not doing anything out of the ordinary with it. Going to lose my save games again

eviljonny said:
2 Weeks later and my display is dead again (this was a totally new unit, it wasn't repaired). I'm sure I'm not doing anything out of the ordinary with it. Going to lose my save games again
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What the...
Something else to consider -- I once lost a phone due to a bad car charger -- it was a cheap one that didn't have proper circuit protection, apparently.
In my case it just killed the phone -- no white screen or anything. I just plugged it in, then it was dead.
I also killed the screen digitizer on another phone due to static electricity -- went down a slide with my son with the phone in the pocket -- touched a metal pole and ZAP.

arabic support for desire z
my desire z is operating on 2.3.3 . build number 2.42.405.4.
emails i receive in arabic are not connected.
pls advice how to correct for this.
tq.

Green hue on all blacks appeared?

The screen on my note 3 suddenly showed a green hue color. I took some screen shots to show but after I pressed the power button(standby) to turn screen off then back on again the green hue disappeared?
So thinking the pictures would still prove the issue, no I was wrong the screen captures I took with the green hue are also fine . Not sure whats going on...Perhaps it is hardware related hence why it does not show in the captures. Basically all the blacks had a green hue to them / in fact were green .
Today is the 14th day for me to return or exchange the device at t mobile. Please advise. I did install some dark wallpaper apps but deleted them yesterday, was using normal stock wallpapers. I am not rooted.
Do you think it is hardware related? I believe if it was software related then the screen captures ( which I took when screen went green) would also show the green hue.

Had the same problem here but mine had a pink hue.Try to reset the colors. Just type *#0*# on your phone dialer and use the 3 colors for 5 minutes each, it will reset the pixels.
Sent from my SM-N900T using Tapatalk

It went away when I pressed it on standby and back again.
What gets me concerned is that when I took a screen shot when it was green it didn't show on the picture after it remedied itself.
Sent from my SM-N900T using Tapatalk

So have the problem gotten worse since then?
I have seen it now and then. Often happened when I was on the phone and closed and opened the lid.
Happened now that I opened the lid after attaching it to the charger.
Should I expect it to get worse, and therefore return it for a new one or will it be a rare bug now and then?

Reading mode enabled?

wolf5 said:
So have the problem gotten worse since then?
I have seen it now and then. Often happened when I was on the phone and closed and opened the lid.
Happened now that I opened the lid after attaching it to the charger.
Should I expect it to get worse, and therefore return it for a new one or will it be a rare bug now and then?
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Hi,
I bought mine in October 4th 2013, has occurred twice so far. Taking screen shots does not show it. I am thinking it is a software glitch.
Reading mode was not enabled. All dark areas of screen goes green.

Limeybastard said:
Hi,
I bought mine in October 4th 2013, has occurred twice so far. Taking screen shots does not show it. I am thinking it is a software glitch.
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If you are doing a screen shot, it is reading the state from the device and saving it. So later if you look at that screen shot and it looks okay it most likely is not software. If you look at the screen shot while the unit is displaying the green look and it looks right, then you most likely have a software issue.
Sounds like a hardware issue or perhaps some weird mode being set by software. I still think it is hardware though.

krelvinaz said:
If you are doing a screen shot, it is reading the state from the device and saving it. So later if you look at that screen shot and it looks okay it most likely is not software. If you look at the screen shot while the unit is displaying the green look and it looks right, then you most likely have a software issue.
Sounds like a hardware issue or perhaps some weird mode being set by software. I still think it is hardware though.
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I perhaps hoped that you had answered my question when I first posted as this occurrence first happened on the 14th day of my purchase, so I had a choice to return to T Mobile store for swap out. Either way, only occurred twice so far, so I am not worrying too much about it. Shelf life for phone for me is approx 12 months max, so all is good thus far. Pressing the standby button afaik cleared it up at the times it occured.

I too have had this happen twice now and months in between. Happened after mj5 update could that be a cause
Sent from my SAMSUNG-SM-N900A using Tapatalk

Expydude said:
I too have had this happen twice now and months in between. Happened after mj5 update could that be a cause
Sent from my SAMSUNG-SM-N900A using Tapatalk
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Doubt it, as mine is stock N900T that has no updates as of yet.

The first time I rebooted and it went away. The second time it was only like that for a few seconds and cleared up on its own. I'm on the at&t version
Sent from my SAMSUNG-SM-N900A using Tapatalk

Mines does this once every few days apart, if I just turn off the screen and turn it back on it goes away. I also took screen shoots but they show fine in the gallery. I only seen it once on my wife's note.

I have exactly the same problem, the green hue appear, and turning off the screen or dial *#0*# and select one of the color to test the screen can clear that away. it happens once per one or two weeks for me. I'm worried that may be a hardware issues and that is a symptom before the device fail. Does any of you have this happened then your phone became not working ?
btw, It's seems happens after I changed to a magnetic flip case ,not sure if that's related, will try not using that case and see if that will gone away. Are you guys having this problem also using a case with magnetic flip ?

[Q] Need advice, new display/digitizer assembly issue

Kind of stumped and wanted to get others opinions on the matter or if compatibility issue etc.
I have an original all white 16gb T-Mobile non-LTE T999 Galaxy S3. Well after many bezel cracks and screen wear and menu button going out I decided to rebuild the phone and remodel different color. So I purchased everything in black and red.
I picked up a fully pre-assembled new Garnet Red Display/Digitizer assembly received it yesterday. I swapped the assembly and re-assembled phone. Turned on fine but would hang. Triple checked all contacts and assembly and still always turned on but hung.....eventually it always boots but the touch or digitizer isn't there. There's no touch screen response at all. Once I realized it just stalls, it actually always boots but takes longer and never has any touch screen response but looks normal.
I plugged th old screen on the main board in white and it works and boots fine. I go into CWM recovery and do key tests and all keys work and shows key test results when tapping the touch screen. Turn it off and plug back in new Red display and display looks great but no key test read outs in CWM when tapping the screen. All buttons give same key test readouts as white display.
So basically my new replacement display/digitizer assembly in red to replace my white has no touch ability or response and causes slow boot or boot hang. Other than that both displays look EXACTLY the same and have the same pre-etched factory numbers on back where battery would go "T999/I747"
So is it a display firmware issue you think or possible bad new display assembly I received? Product looked brand new with no scratches and still had factory sticker wrap on it like when I received my phone brand new. Looks great and would be nice if I could get it to work.
If there are no known compatibility issues than I will ask for an exchange from the seller. Looking for recommendations/opinions. I picked it up from this listing here:
http://www.ebay.com/itm/271490581584?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649

Sounds like a faulty display causing issues with drivers.
Sent from my SGH-T999 using Tapatalk

tokenpoke said:
Sounds like a faulty display causing issues with drivers.
Sent from my SGH-T999 using Tapatalk
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Also, just to clarify. Touch doesn't work in CWM Touch Recovery or give key test readouts for screen on Garnet Red display. Touch works fine and gives readouts on original White in CWM Touch Recovery.
So, once seller receives my messages Monday morning maybe lean on exchange if everyone thinks it should just work? Will wait and see weekend responses and feedback.

Yeah, its should be working without issue. I'm guessing there's a flaw in the digitizer causing interface issues.
Sent from my SGH-T999 using Tapatalk

tokenpoke said:
Yeah, its should be working without issue. I'm guessing there's a flaw in the digitizer causing interface issues.
Sent from my SGH-T999 using Tapatalk
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Sounds good so far than. Been driving me bonkers since last night. Plus time consuming to fully disassemble the phone and rebuild with breaking losing screws...lol. So ready to have it up and running but just goign to have to wait for an exchanged display than. Was all excited when I powered it on last night only for it to sit there forever before booting and not respond to touch. Smile turned to frown.
Was actually going to get the HTC One M8 but decided last minute to save the money and get more mileage out of this phone. Have really liked it and with CM11 and tweaks more than happy with it for another year or two. Just figured before I'd drop $600+, just fix & clean up my phone for now.

Received replacement display/digitizer today and it worked like a charm. No issues. So first one sent was a lemon, defective. Just wanted to update in case someone else has a similar issue. Thanks for those that gave opinions/help.

Possible faulty screen.

My screen seems to have developed a fault. A couple of days ago I left my phone fully working with no issues to charge overnight and in the morning when I picked it up the bottom 2 or 3cm of screen was black as if it was dead. Then over the course of a few minutes the bottom went from dead to static to lots of green and red dots to working fine. Except there are dark horizontal lines across the whole screen which are more noticeable when there is a light background. It seems like maybe a loose connection to the screen. But here's where it gets strange.
The lines are there every morning but by the middle of the afternoon the screen seems to be working perfectly with no lines at all. Has anyone got any idea what could be causing this?
The phone is still under warranty so I tried to return it for repair but when I went to the shop it was late afternoon and the phone looked to be working perfectly so they insisted there was no fault. Then the next morning same issue again but by the time I get to the shop the screen is fine again.
Sent from my Pixel 2 XL using Tapatalk

steevwatson said:
My screen seems to have developed a fault. A couple of days ago I left my phone fully working with no issues to charge overnight and in the morning when I picked it up the bottom 2 or 3cm of screen was black as if it was dead. Then over the course of a few minutes the bottom went from dead to static to lots of green and red dots to working fine. Except there are dark horizontal lines across the whole screen which are more noticeable when there is a light background. It seems like maybe a loose connection to the screen. But here's where it gets strange.
The lines are there every morning but by the middle of the afternoon the screen seems to be working perfectly with no lines at all. Has anyone got any idea what could be causing this?
The phone is still under warranty so I tried to return it for repair but when I went to the shop it was late afternoon and the phone looked to be working perfectly so they insisted there was no fault. Then the next morning same issue again but by the time I get to the shop the screen is fine again.
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By chance, did you charge the phone while it was off?

Badger50 said:
By chance, did you charge the phone while it was off?
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The phone was on and charging the first time it happened.
Sent from my Pixel 2 XL using Tapatalk

steevwatson said:
The phone was on and charging the first time it happened.
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Ok. Thought you may have been experiencing some burn in with the charging while off bug. If the issue persists, I'd definitely request and RMA :good:

Part of Note 10+ Screen Goes Black

This problem just started today, I've done nothing with settings, have not installed any apps recently, did not drop it, expose it to water, or anything that could possibly cause damage. What's happening is that basically about 1 inch-1 inch 1/8 of the bottom of the screen turns black, and at almost random, sometimes it could go a minute and half or so, sometimes 30 seconds, sometimes within 5 or less seconds. The strangest part? The part that goes black still operates fine to touch, so if an icon or letter of the keyboard, or whatever, is located in that area, it can still be selected/operates. Taking a screenshot to try to show it is worthless since it'll show the screen as just fine, so I attached a picture and a video of the problem from an old phone of mine. The blacked out are will go right back to normal if you turn the screen off, wait a second, and turn it back on. Also, if the blacked out area is there, it'll go away after about a half a second when the screen dims right before the screen inactivity turns the screen off. I've only had this phone for a couple months, I got it back on December 7th 2019.

I learned something else. If I manually lower the brightness to a particularly low level, the black goes away, so it seems to in some strange way be related to the phones brightness level (I use auto brightness), this also might explain why the black comes at differing intervals, as my brightness is adjusting constantly to my surroundings, the time before it comes is either shortened or lengthend based on the brightness.

It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.

willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
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I was just thinking I might have to do factory reset, if that doesn't work, and it needs repair/replacement, do I go to an authorized Samsung repair place (I know I have one within about a couple miles of my house), it's
obviously well within warranty, or take it to At&t store as I do have that AT&T Protect Advantage coverage for my phone?

willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
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Did the factory reset, turned out to be a waste of time. That black bar was showing immediately, right at the setup screen. So I guess it's safe to say that it's a hardware issue, defective whatever. Funny story is that when I bought this phone, my att store only had two of them left, one was immediately defective, it wouldnt get past the main logo screen, and now I got this one and it became defective within just a couple months, got to love it.

willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
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Just left AT&T store where I initially purchased the phone. They're shipping out a brand new note 10+ to me today and I'll get it tomorrow ?

Glad to hear! That definitely sounded like faulty hardware. Funny you saw two failures, I guess it will happen with such complex devices.

Note 10 plus screen goes black
Hi i thought i was crazy until i saw your thread. The same thing is happening to me but it does not go continuously so id see two red squares first theyre really small and they appear anywhere on the screen then if try to screenshot them they show upblack in the screenshots instead of red . I just need to know if anyone found a solution yet because my phone came with the warranty booklet but it wasnt filled out.

Tech girl99 said:
Hi i thought i was crazy until i saw your thread. The same thing is happening to me but it does not go continuously so id see two red squares first theyre really small and they appear anywhere on the screen then if try to screenshot them they show upblack in the screenshots instead of red . I just need to know if anyone found a solution yet because my phone came with the warranty booklet but it wasnt filled out.
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You just need the proof of purchase, or, if you got it on contract, the contract itself will suffice